dutch speaker – customer service representative Jobs in Egypt

dutch speaker – customer service representative

german speaker – customer service representative Jobs in Egypt

german speaker – customer service representative

customer service manager

french customer service representative Jobs in Egypt

french customer service representative

customer service consultant Jobs in Egypt

customer service consultant

customer support agent arabic german english

WOW24-7

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Types: Part-time, PermanentPay: E&pound;30,000.00 - E&pound;37,000.00 per monthApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Arabic/German/English)

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Types: Part-time, PermanentPay: E&pound;30,000.00 - E&pound;37,000.00 per monthExpected hours: 20 per weekApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Arabic/German/Kurdish/English)

Mars EC

German Speaker - Customer Service Rep.**Location: ** 6th of October City, Egypt**Job Type: ** Full-time (On-site)About the Role:We are looking for a German-speaking Customer Service Agent to join our growing team. The ideal candidate will be responsible for handling customer inquiries and issues through chat, email, and phone, ensuring a high level of customer satisfaction.Key Responsibilities:Respond promptly and professionally to customer inquiries via chat, email, and phone.&middot; Provide accurate information about products, services, and company policies.&middot; Resolve customer complaints efficiently and follow up to ensure resolution.&middot; Maintain detailed and accurate records of customer interactions.&middot; Collaborate with other departments to improve customer experience and service processes.&middot; Meet or exceed performance targets related to response time, quality, and customer satisfaction.Requirements:&middot; Language: Fluent in German (both written and spoken).&middot; Experience: 1&ndash;3 years of experience in customer service or a related field.&middot; Excellent communication and interpersonal skills.&middot; Strong problem-solving abilities and attention to detail.&middot; Ability to work in a fast-paced environment and handle multiple tasks.&middot; Proficiency in using CRM systems and Microsoft Office tools.&middot; Must be willing to work from site (6th of October City).What We Offer:&middot; Competitive salary and performance-based incentives.&middot; A professional and supportive work environment.&middot; Continuous training and career development opportunities.&middot; Opportunities to work with international clients.Job Type: Full-timePay: E&pound;22,000.00 - E&pound;27,000.00 per month

Customer Support Specialist - German Speaker

Fairmont

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
We are seeking an enthusiastic and customer-focused Guest Relations Agent to join our team in Cairo, Egypt. As a Guest Relations Agent, you will be the primary point of contact for our guests, ensuring their stay is comfortable, enjoyable, and memorable. Your role will be crucial in maintaining our high standards of customer service and contributing to overall guest satisfaction.<ul><li>
Greet and welcome guests upon arrival, assisting with check-in procedures in coordination with the Front Office Department</li><li>
Handle guest inquiries, requests, and complaints promptly and efficiently, focusing on guest satisfaction</li><li>
Conduct daily &quot;Guest Contacts&quot; to identify and address any issues or concerns</li><li>
Coordinate special requests and arrangements for guests, such as birthday celebrations, restaurant reservations, or transportation services</li><li>
Manage VIP procedures, including greeting and bidding farewell to VIP guests</li><li>
Prepare and distribute guest information materials about hotel activities and services</li><li>
Handle reservations for hotel restaurants and other amenities</li><li>
Monitor overall guest satisfaction and report observations to management</li><li>
Assist with lost and found procedures, ensuring proper documentation and return of items</li><li>
Provide guidance and support for guests experiencing health issues or emergencies</li><li>
Collaborate with all departments to ensure seamless guest experiences</li><li>
Participate in training programs and departmental meetings to stay updated on hotel policies and procedures</li><li>
Maintain a professional and well-groomed appearance at all times</li></ul> 

Qualifications 
<ul><li>
High school diploma or equivalent required; higher education in hospitality or related field preferred</li><li>
Minimum of 2 years of experience in the hospitality industry, preferably in a guest relations role</li><li>
Fluency in English; proficiency in Arabic, German, French, or Russian is highly advantageous</li><li>
Excellent communication and interpersonal skills with a friendly and professional demeanor</li><li>
Strong problem-solving abilities and attention to detail</li><li>
Proficiency in MS Office applications and familiarity with hotel management software (e.g., Fidelio, Opera)</li><li>
Ability to work in a fast-paced environment and handle multiple tasks simultaneously</li><li>
Flexibility to work various shifts, including weekends and holidays</li><li>
Demonstrated customer service orientation with a passion for exceeding guest expectations</li><li>
Ability to remain calm and composed in high-pressure situations</li><li>
Knowledge of local attractions, culture, and customs in Cairo and surrounding areas</li><li>
Adaptability to changing priorities and guest needs</li><li>
Team player with the ability to work collaboratively across departments</li></ul> 

Additional Information 
Your team and working environment: 
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture 
Note: Customization may be included for any specific local or legislative requirements, such as work permits 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Guest Relations Agent

QuickfirmX

Location: On-site, Cairo, Egypt Job Type: Full-time Industry: BPO / Sales / Call CenterAbout the RoleStep into your next big sales opportunity! As a German Sales Representative, you&rsquo;ll connect with customers, provide solutions, and grow your career while earning top rewards.You&rsquo;ll handle both inbound and outbound calls, manage client relationships, and help your team hit targets.Key Responsibilities<ul><li>Generate new business and grow your client base.</li><li>Build and maintain strong customer relationships.</li><li>Reach decision-makers and close deals efficiently.</li><li>Offer tailored, consultative solutions to clients.</li><li>Respond to customer inquiries via calls and emails professionally.</li><li>Track progress and ensure business goals are met.</li></ul>Requirements<ul><li>Proven sales experience, preferably B2B.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Goal-oriented and results-driven.</li><li>German (B2/C1 minimum) and English (B1 minimum).</li><li>Microsoft Office &amp; CRM experience.</li><li>Call center experience is a plus but not mandatory.</li></ul>Your Growth &amp; Rewards<ul><li>Full training to start strong.</li><li>Ongoing coaching to help you hit your targets.</li><li>Earn up to 35,000 EGP + performance bonuses.</li><li>Paid leave, insurance, and professional development.</li><li>Work in a dynamic team where results matter.</li></ul>Unlock Your Career Potential<ul><li>Become an expert in your field.</li><li>Grow your career fast with guidance and support.</li><li>Build your professional network while achieving top rewards.</li></ul>If you&rsquo;re fluent in German, confident in English, and looking for a rewarding sales career, apply today through QuickfirmX &ndash; Egypt&rsquo;s #1 Platform for Call Center Jobs, and start your journey as a German Sales Representative in Cairo.Job Type: Full-timePay: Up to E&pound;35,000.00 per month

German Sales Representative – Cairo

Alorica

<div><div><h2 class="jobSectionHeader">JOB DESCRIPTION</h2>

YOUR DAY-TO-DAY
<ul><li>Provides regular supervision and mentorship over direct reports.
</li></ul><ul><li>Ensures regular and effective communication with direct reports on performance, goals, and coaching.
</li></ul><ul><li>Facilitates daily agent coaching, guidance, management, and development sessions in both written and verbal format to improve the performance of direct reports.
</li></ul><ul><li>Participates in client-related activities to include client calibration sessions and project planning.
</li></ul><ul><li>Manages timekeeping and timecard entry of the team to ensure zero discrepancy rate. 
</li></ul></div><div><h2 class="jobSectionHeader">QUALIFICATIONS</h2>

WHAT YOU BRING TO THE TABLE!
<ul><li>Proven leadership and coaching experience. Strong communication, empathy, and conflict resolution skills. Structured and solution-oriented approach.</li></ul>
<ul><li>Fluent German (C1+), and advanced English level.</li></ul>
<ul><li>Willingness to work shifts, weekends, and overtime. Knowledge of MS Office, CRM tools, and basic project management documentation and willingness to travel to Germany for training. Microsoft Office package intermediate proficiency. Capable to work on-site and full schedule availability.</li></ul></div></div>

Team Manager

Explore 2608+ Customer support agent arabic german english in Egypt this November. Find roles across top companies and apply now to boost your career.

2608 customer support agent arabic german english jobs IN Egypt

Customer Support Agent (Arabic/German/English)

Customer Support Agent (Arabic/German/English)

Customer Support Agent (Arabic/German/Kurdish/English)

Customer Support Specialist - German Speaker

Guest Relations Agent

German Sales Representative – Cairo

Team Manager