sales manager

sales coordinator

telesales executive

sales representative

sales engineer

customer support agent

SouKare Pharmacy LLC

souKare is a health-tech start-up that provides simpler, sooner, smarter solution to delivering and consuming healthcare essentials in the region. souKare&rsquo;s digital platform is leveraging technology to deliver a best-in-class pharmacy solution at your doorstep while creating a seamless hassle-free health care journey for the end-user.souKare is in the process of expanding its call centre team, and we are now on the lookout for an energetic and agile Customer Service/ Call Centre Representative. As part of our growing customer service team, you will be responsible for 3 key areas listed below to help enhance service and order fulfillment:1. Order Confirmation &ndash; Calling customers to confirm their order and delivery timings2. After sales service &ndash; Complaint resolution, escalation issues, following up on orders that are overdue due to missing customer/ delivery information, or product unavailabilityIn addition to this, you may be required to assist the Operations team with Adhoc requests including handling customer service inquiries via email, and other tasks.What are we looking for?<ul><li>Strong verbal and written communication skills</li><li>Prior work experience as a customer service/ call center agent is required, ideally 2+ years</li><li>Arabic fluency - verbal &amp; written - is preferred</li><li>Familiarity with locations in Dubai and distances between them</li><li>Previous experience in e-commerce, start-up, or fast-paced environment is a huge plus!</li><li>Comfortable with Microsoft Office</li><li>Positive and friendly attitude</li><li>Structured, organized and fast-worker</li><li>High energy and fast learner &ndash; someone who enjoys working in a fast-paced and dynamic environment</li><li>Team player</li></ul>Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have prior experience in the eCommerce space?</li><li>If selected, would you be able to join the souKare team immediately? If not, please specify your notice period.</li></ul>Experience:<ul><li>Call Centre Agent/ Representative: 1 year (Required)</li></ul>

Call Center Agent

Like Home by Dar Al Zain

Role Description:As a Customer Service Specialist, you will be the primary point of contact for our customers, providing support, resolving inquiries, and ensuring a positive experience with our company. You will work closely with customers, internal teams, and external partners to address customer needs and exceed their expectations. This role requires strong communication skills, problem-solving abilities, and a dedication to delivering exceptional customer service. Fluency in Arabic and English is required.Key Responsibilities:1. Customer Support: Provide timely and professional assistance to customers via phone, email, chat, or in-person interactions. Address customer inquiries, requests, and concerns regarding products, services, orders, billing, returns, and other related issues.2. Issue Resolution: Troubleshoot and resolve customer issues and complaints in a timely and effective manner. Investigate problems, identify root causes, and propose solutions to meet customer needs and resolve issues satisfactorily.3. Order Management: Process customer orders, including order entry, tracking, status updates, and fulfillment. Coordinate with internal departments, vendors, and logistics partners to ensure accurate and on-time delivery of orders.4. Product Knowledge: Develop a deep understanding of our products/services, features, benefits, and pricing. Educate customers about product specifications, usage guidelines, and warranty information to help them make informed purchasing decisions.5. Customer Feedback: Gather and analyze customer feedback, suggestions, and complaints. Compile feedback reports and share insights with relevant departments to improve products, services, and customer experiences.6. Documentation and Reporting: Maintain accurate records of customer interactions, transactions, and inquiries in the customer relationship management. Generate reports and metrics to track customer service performance and identify areas for improvement.7. Cross-functional Collaboration: Collaborate with sales, marketing, operations, and other internal teams to ensure alignment and consistency in customer interactions. Communicate customer feedback, trends, and insights to relevant stakeholders to drive business improvements.8. Customer Engagement: Proactively engage with customers to build relationships, foster loyalty, and promote customer retention. Follow up with customers after inquiries or purchases to ensure satisfaction and address any additional needs or concerns.Qualifications:1. Fluency in Arabic and English is required2. High school diploma or equivalent. Bachelor's degree preferred.3. Proven experience in customer service roles, preferably in a retail, e-commerce, or customer-facing environment.4. Excellent communication and interpersonal skills, with a customer-centric mindset.5. Strong problem-solving abilities and a commitment to resolving customer issues effectively.6. Ability to multitask, prioritize tasks, and manage time efficiently in a fast-paced environment.7. Proficiency in computer skills and experience with customer service software, and Microsoft Office suite.8. Positive attitude, empathy, and patience when dealing with customers.Flexibility to work evenings, weekends, and holidays as needed.Job Types: Full-time, Permanent

Female Customer Service Specialist

MAREXPORT MIDDLE EAST DMCC

Marexport is a leading freight forwarding company.The ideal candidate sould be able to join immediately, talking to people and proactively solving issues.Responsibilities<ul><li>Communicate with customers via phone, email and chat</li><li>Customer Service Import /Export</li><li>Ability to work independently and as part of a team</li><li>Work with internal departments to meet customer's needs</li><li>Data entry in various platforms</li></ul>Qualifications<ul><li>Experience : minimum 3 years with good knowledge of Import /export process from start to end .</li><li>Good Communication Skills</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li><li>Ability to multi-task, organize, team work and prioritize work</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthDomande di preselezione:<ul><li>are you available to join immediately?</li></ul>

Freight forwarding customer service

Unigraf

Job Title: Real Estate AgentLocation: DubaiEmployment Type: Full-Time-About the RoleWe are looking for ambitious and driven Real Estate Agents to join our team. This role is ideal for professionals who are passionate about property sales and rentals, enjoy building client relationships, and thrive in a results-driven environment.You will be responsible for assisting clients in buying, selling, and renting properties, while ensuring an exceptional customer experience.-Key ResponsibilitiesSource new leads through networking, referrals, and marketing activities.Assist clients in property sales, purchases, rentals, and investments.Conduct property viewings and provide market insights to clients.Negotiate offers, contracts, and close successful deals.Stay updated with real estate market trends, regulations, and competitor activities.Build and maintain strong long-term client relationships.Ensure compliance with company policies and legal requirements.-RequirementsProven experience as a real estate agent or sales professional (preferred, but not mandatory).Strong negotiation, communication, and interpersonal skills.Ability to work independently and as part of a team.Goal-oriented, self-motivated, and customer-focused.Valid driving license and own car (preferred).-What We OfferAttractive Salary Package with performance-based incentives.High Commissions up to 60-70% on successful deals.Monthly Allowance to support travel and client meetings.Ongoing training and career growth opportunities.Supportive team environment with marketing and lead-generation support.Job Type: Full-timePay: From AED1,000.00 per monthApplication Question(s):<ul><li>Do you have experience working as a Real Estate Agent?</li></ul>

Real Estate Agent

Emirates

<div>
 
 Job Purpose
 
 
 
 The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.
 
 
 If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.
 
 
 We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, Marhaba services and Contact Centre.
 
 
 
 During The Hiring Process, You Can Expect
 
 
 
 
 Step 1 &ndash; Apply
 
 
 
 Submit your application and we&rsquo;ll then send you an email to confirm that we&rsquo;ve received your application.
 
 
 
 Step 2 &ndash; Review
 
 
 
 Our Recruitment Team will review your application.
 
 
 
 Step 3 &ndash; Video Interview and Assessment
 
 
 
 If you&rsquo;re shortlisted for the role, we&rsquo;ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
 
 
 
 Step 4 &ndash; Offer
 
 
 
 If successful, we&rsquo;ll send you an offer of employment which will include the benefits package for your role.
 
 
 We have outlined below the specific job details for each of our roles:
 
 
 
 I. Customer-facing Roles
 
 
 
 
 Airport Services Agent (EK/dnata) &amp; Marhaba Services Agent
 
 
 
 As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Your dedication to provide a high-quality service experience will be integral to ensuring our customers have a seamless and enjoyable journey from start to finish.
 
 
 Our Marhaba Service Agents go above and beyond to provide exceptional travel assistance services to our valued clients. Whether a VIP, Marhaba client, an unaccompanied minor, or a passenger with special needs, the Marhaba Service Agents are dedicated to ensuring that the customers receive the highest level of care and attention throughout their journey.
 
 
 
 II. Back-office Role
 
 
 
 
 Contact Centre Agent
 
 
 
 As a Contact Centre Agent, you will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. We are seeking a skilled professional to provide exceptional customer service by promptly and accurately responding to inquiries either through various digital communication channels, such as chat and social media platforms or through voice support. Your role will be crucial in ensuring that our customers feel valued and supported throughout their journey.
 
 
 Qualification
 
 
 
 To be considered for Customer Service roles, you must meet the following requirements:
 
 
 
 <ul>
 <li>
 Fluency in both spoken and written English
 </li>
 <li>
 Fluency in any other language is a plus
 </li>
 <li>
 A levels/High School certificate
 </li>
 <li>
 Excellent interpersonal and customer service skills
 </li>
 <li>
 Willing to work in a shift environment
 </li>
 <li>
 PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
 </li>
 <li>
 Willing to wear uniform (Front-line customer facing roles)
 
 
 </li>
 </ul>
 
 In addition to the above, the job specific requirements for the Contact Centre role are:
 
 
 
 <ul>
 <li>
 Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, French, Czech, German, Italian, Japanese, Cantonese, Mandarin, Russian, Spanish, Polish, Portuguese.
 </li>
 <li>
 Customer and sales focus to provide excellent service and close any sales opportunity.
 </li>
 <li>
 The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.
 
 
 </li>
 </ul>
 Experience the excitement of being on the front-line customer-facing roles with dnata, Marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals. Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy attractive salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world.
 
 
 Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website emiratesgroupcareers.com
</div>

Customer Service Roles

Lya Electro General Trading LLC

We are seeking a detail-oriented and customer-focused Home Vacation Agent to manage bookings, inquiries, and customer service for vacation rental properties. The ideal candidate will have excellent communication skills, strong sales instincts, and the ability to provide outstanding service to travelers and property owners alike.Key Responsibilities:<ul><li>Manage vacation rental listings across platforms such as Airbnb, Booking.com, Vrbo, etc.</li><li>Respond promptly to guest inquiries and booking requests via email, phone, and messaging platforms.</li><li>Coordinate check-in/check-out procedures with guests and property management teams.</li><li>Ensure property availability is accurately updated on booking platforms.</li><li>Handle booking modifications, cancellations, and payment processing.</li><li>Resolve guest complaints or issues efficiently and professionally.</li><li>Communicate with property owners to relay guest feedback and property needs.</li><li>Maintain accurate records of bookings, customer interactions, and payments.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum 5 years&rsquo; experience as home vacation agent.</li><li>Proven experience in customer service, hospitality, or travel agency is preferred.</li><li>Familiarity with vacation rental platforms (e.g., Airbnb, Vrbo, Expedia) is a plus.</li><li>Strong verbal and written communication skills.</li><li>Excellent problem-solving and multitasking abilities.</li><li>High level of attention to detail and organizational skills.</li><li>Ability to work independently and handle flexible schedules (including weekends or holidays).</li><li>Proficient with booking software, email, and office tools (MS Office, Google Workspace).</li></ul>Job Type: Full-timeExperience:<ul><li>home vacation agent: 5 years (Required)</li></ul>

Home Vacation Agent

Hilton

<div>Reservations Agent
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
 
 
What will I be doing? 
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul>
<li>Convert, quickly, inquiries into contracted business</li>
<li>Respond, positively, to sales inquiries to develop future sales leads</li>
<li>Identify sales leads, as appropriate</li>
<li>Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li>
<li>Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for? 
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>A passion for delivering great customer service</li>
<li>A highly professional telephone manner and excellent communication skills</li>
<li>Outstanding administration and organizational skills</li>
<li>Intermediate computer proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in a Reservations environment</li>
<li>Tertiary qualifications, or other collegiate-level degree</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Agent

Explore 4254+ Customer support agent in Dubai this September. Find roles across top companies and apply now to boost your career.