account manager

customer support leader

call center agent (m/w/d) inbound sales - deutschsprachig Jobs in Istanbul

call center agent (m/w/d) inbound sales - deutschsprachig

claims specialist

customer experience consultant Jobs in Istanbul

customer experience consultant

customer support agent

M.B Marketing

Customer Support Specialist in GERMANREMOTE (HOME OFFICE)Salary: USD based salary Working days: Monday-Friday, shift is(10.00-1900) (including lunch and two 15-minute breaks) + some weekends we have overtime on saturday or sunday (we are paying for overtime on weekends) it's not include both saturday and sunday just one day and when you work on one saturday upcoming weekend is totally off.Responsibilities<ul><li>Provide outstanding customer support to clients via phone, email, and live chat.</li><li>Guide clients through technical processes, such as account setup, deposit/withdrawal procedures, and platform navigation.</li><li>Investigate and resolve customer issues in a timely and efficient manner.</li><li>Collaborate with other departments to address complex inquiries and escalate issues as needed.</li></ul>Qualifications<ul><li>Advanced speaking level of German+ English language</li><li>Strong analytical and decision-making skills.</li><li>Excellent communication and interpersonal skills.</li></ul>Let's grow together!Sincerely,&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 35.000,00TRY - 38.000,00TRY ayl&#305;kDil:<ul><li>German (Zorunlu)</li></ul>

Customer Support in German (REMOTE)

Santral Technology Solutions

About the companyWe at Teknova Technology Solutions are a leading high-tech company that is driving innovation and revolutionizing the industry. With a passion for cutting-edge technology and a commitment to excellence, we are dedicated to delivering advanced solutions that empower businesses and individuals worldwide.Our company cultureAt Teknova Technology Solutions, we foster a dynamic and innovative company culture that fuels creativity, collaboration, and growth. We believe in pushing boundaries, embracing new technologies, and staying ahead of the curve in a rapidly evolving industry. By nurturing our unique company culture, we attract top talent, drive innovation, and cultivate an environment where everyone can thrive and make a meaningful impact. Together, we are building a remarkable high-tech company that shapes the future of our industry.Responsibilities<ul><li>Be in contact with the clients via text or call, help them with their requests and issues</li><li>Calling the clients for account verification</li><li>Noting down daily customer requests and their final status. Share relevant reports accordingly</li></ul>Qualifications<ul><li>Bachelor's degree</li><li>Proficient in Microsoft Office programs (Particularly in Excel)</li><li>Skilled in computer applications</li><li>Advanced Indian,Urdu and English skills</li><li>Analytical thinker with a problem solver mindset, excellent quantitative skills</li><li>Experience is not mandatory yet preferred</li></ul>Perks and Benefits<ul><li>Competitive base salary</li><li>Food card</li><li>The opportunity to work in an international, inclusive, modern and dynamic environment</li><li>A collaborative, supportive work environment and managers</li></ul>Location maslak-istanbul Shift 9am 6pm&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: ayl&#305;k 36.000,00TRYBa&#351;vuru Sorular&#305;:<ul><li>Can you come to maslak for 5 days?</li><li>What is your salary expectation?</li><li>Do you have forex experience?</li></ul>Dil:<ul><li>Hint&ccedil;e and English (Tercih edilir)</li></ul>

Indian Customer Support

Yakirox

Position: Support Team Member (Non-Sales)What You&rsquo;ll Do:<ul><li>Assist users with completing their registration smoothly</li><li>Accurately upload and manage documents in the system</li><li>Ensure seamless access to services</li><li>Participate in a short training to learn company systems &amp; tools</li><li>Provide technical phone support after registration</li><li>Troubleshoot and resolve issues promptly (no sales involved)</li></ul>What You&rsquo;ll Get:<ul><li>Comprehensive training before you start</li><li>Zero sales pressure &ndash; fully support-oriented role</li><li>Collaborative and professional team environment</li><li>Opportunity to contribute to a better user experience</li></ul>Role Details:<ul><li>Location: Be&#351;ikta&#351;, Istanbul</li><li>Working Hours: Monday&ndash;Friday, 08:00&ndash;17:00 or 09:00&ndash;18:00</li><li>Salary: $800&ndash;$1,500 + performance bonus</li><li>Training: Provided</li><li>Type: Full-time</li></ul>&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;Maa&#351;: 50.000,00TRY - 70.000,00TRY ayl&#305;k

FOREX-FINANCE SUPPORT AGENTS

Hilton

<div>Reservations Agent
A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. 
What will I be doing?
This position reports to the Revenue Manager.
As a Reservations Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservations Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:<ul><li>
Convert, quickly, inquiries into contracted business</li><li>
Respond, positively, to sales inquiries to develop future sales leads</li><li>
Identify sales leads, as appropriate</li><li>
Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation</li><li>
Provide prompt and efficient service while maintaining the hotels brand standards</li></ul>
What are we looking for?
A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
A passion for delivering great customer service</li><li>
A highly professional telephone manner and excellent communication skills</li><li>
Outstanding administration and organizational skills</li><li>
Intermediate computer proficiency</li></ul>
What&rsquo;s in it for me?<ul><li>
Career and development opportunities in Hilton Hotels Worldwide</li><li>
Competitive Salary &amp; Wages</li><li>
Private Health Insurance</li><li>
&ldquo;Go Hilton&rdquo; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members &amp; friends</li><li>
Indoor Parking Privileges
</li><li>Complimentary Dry Cleaning for Business Attire</li><li>
Monthly Transportation Fee</li><li>
Complimentary Shuttle Bus
</li><li>50% discount on personal food &amp; beverage consumption in the sister hotels.
</li><li>Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for newly born mothers)</li><li>
14 days paid paternity leave</li><li>
Opportunity to make a positive impact on environment and community with Travel with Purpose program</li></ul>
Specifically, we look for demonstration of these Hilton Values:<ul><li>
Hospitality - We're passionate about delivering exceptional guest experiences.</li><li>
Integrity - We do the right thing, all the time.</li><li>
Leadership - We're leaders in our industry and in our communities.</li><li>
Teamwork - We're team players in everything we do.</li><li>
Ownership - We're the owners of our actions and decisions.</li><li>
Now - We operate with a sense of urgency and discipline</li></ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Reservations Agent

Mercedes-Benz Otomotiv

<div>
 
 
 
 Job Description:
 
 
 
 
 &bull;Management of primary movements from production to VLC
 
 
 &bull;Management of movements to agents (secondary movement), between agents (cross-shipments) and hand-over to customer
 
 
 &bull;Handling of vehicle returns and related paperwork &amp; processes
 
 
 &bull;Planning &amp; management of VLC operations
 
 
 &bull;Allocation &amp; transport planning for all movements
 
 
 &bull;Logistics supplier handling and management (be main counterpart for suppliers and agents for this topic)
 
 
 &bull;Controlling and authorization of (logistics) supplier invoices and appropriate cost allocation
 
 
 &bull;Track &amp; trace monitoring of delivery process, logistics suppliers and agents (e.g. PDI services, lead times, service, levels)
 
 
 &bull;Damage handling for transport damages: claim handling, exceptions, damage tracking, contact for agent / transport provider, audits &amp; controlling
 
 
 &bull;System and interface monitoring for distribution &amp; logistics activities
 
 
 &bull;Coordination with demo and stock management regarding storage in VLC and further transport
 
 
 &bull;Ad-Hoc analysis
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 &bull;Bachelor's degree in business administrations or related studies
 
 
 &bull;Interest in the areas of transport and logistics and the automotive industry
 
 
 &bull;Strong communication skills, professional interaction with stakeholders
 
 
 &bull;Reliable and trustworthy agent contact, strong customer- and service- oriented mindset, high willingness to learn and openness for change processes
 
 
 &bull;Experienced handling of MS Office programs and quick familiarization with new IT programs
 
 
 &bull;Perfect solid English skills
 
 
 &bull;Strong analytical and presentation skills
 
 
 &bull;Ability to work under everchanging and high-pressure environment
 
 
 
 
</div>

Light Commercial Vehicles Distribution Management Specialist

Lavixo

T&uuml;m Merkez Temsilcileri (JAPONCA veya KORECE)Yer: &#304;stanbul ( Maslak - Edirnekap&#305; ) T&uuml;rkiyeOF&#304;STEN TAM ZAMANLI &Ccedil;ALI&#350;IYORUZ.&#304;l d&#305;&#351;&#305;nda ya&#351;ayan personellere payla&#351;&#305;ml&#305; ev imkan&#305;MAA&#350; : USDHakk&#305;m&#305;zda:Roka Group, &#304;stanbul&rsquo;da profesyonel m&uuml;&#351;teri hizmetleri &ccedil;&ouml;z&uuml;mleri konusunda y&#305;llar&#305;n deneyimine sahip k&ouml;kl&uuml; bir &#351;irkettir. &#350;u anda dinamik ekibimize kat&#305;lmak &uuml;zere, tercihen ak&#305;c&#305; bir &#351;ekilde yabanc&#305; dil konu&#351;abilen &Ccedil;a&#287;r&#305; Merkezi Temsilcileri ar&#305;yoruz. &#304;&#351; Tan&#305;m&#305;:Roka Group &Ccedil;a&#287;r&#305; Merkezi Temsilcisi olarak, &#351;unlardan sorumlu olacaks&#305;n&#305;z:Gelen ve giden &ccedil;a&#287;r&#305;lar&#305; yan&#305;tlama.M&uuml;&#351;teri sorular&#305;na ve isteklerine profesyonelce yan&#305;t verme.Performans hedeflerini tutturmak i&ccedil;in m&uuml;kemmel m&uuml;&#351;teri hizmeti sunma.Ne Sunuyoruz:Rekabet&ccedil;i maa&#351; ve performans primleri.Profesyonel ve destekleyici bir &ccedil;al&#305;&#351;ma ortam&#305;.B&uuml;y&uuml;me ve kariyer geli&#351;imi f&#305;rsatlar&#305;.Gereksinimler:A&#351;a&#287;&#305;daki dillerden birinde ak&#305;c&#305;l&#305;k: **Japonca ya da Korece** (minimum b2 seviyesi).&#304;&#351; T&uuml;r&uuml;: Tam zamanl&#305;, Yeni mezunMaa&#351;: 52.000,00TRY - 113.000,00TRY ayl&#305;k

JAPONCA ya da KORECE konuşan personel

<div>Guest Service Agent
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
 
What will I be doing?
This position reports to the Asst. Front Office Manager.
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for?
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in a customer-focused industry</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Calm, efficient, and organized with great attention to detail</li>
<li>Ability to multi-task while maintaining a positive attitude when working with a Guest</li>
<li>Professional manner with an emphasis on hospitality and guest service</li>
<li>Competent level of IT proficiency</li>
</ul>What's in it for me?
<ul><li>Degree-level qualification in a relevant field</li>
<li>Competitive Salary &amp; Wages</li>
<li>Private Health Insurance</li>
<li>Complimentary Dry Cleaning for Business Attire</li>
<li>Monthly Transportation Fee</li>
<li>Complimentary Shuttle Bus</li>
<li>Discounted Indoor Parking Privileges</li>
<li>Complimentary Employee Meal</li>
<li>&quot;Go Hilton&quot; - discounted room rates in Hilton Hotels Worldwide for yourself and your family members</li>
<li>Career and development opportunities in Hilton Hotels Worldwide</li>
<li>Opportunity to make a positive impact on environment and community with Travel with Purpose program</li>
</ul>Specifically, we look for demonstration of these Hilton Values:
<ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li>
<li>Integrity - We do the right thing, all the time.</li>
<li>Leadership - We're leaders in our industry and in our communities.</li>
<li>Teamwork - We're team players in everything we do.</li>
<li>Ownership - We're the owners of our actions and decisions.</li>
<li>Now - We operate with a sense of urgency and discipline</li> 
</ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Service Agent

Explore 1278+ Customer support agent in Istanbul this September. Find roles across top companies and apply now to boost your career.