customer service representative Jobs in Product Design Jobs In Karachi Pakistan

customer service representative

customer service representative (csr) Jobs in Product Design Jobs In Karachi Pakistan

customer service representative (csr)

customer support executive Jobs in Product Design Jobs In Karachi Pakistan

customer support executive

customer support representative Jobs in Product Design Jobs In Karachi Pakistan

customer support representative

it support officer Jobs in Product Design Jobs In Karachi Pakistan

it support officer

customer support agent

Experts Communication

Experts Communication is looking for a Customer Support Agent to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 40,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Agent

Flipdish

<div>
 
 At Flipdish, we&rsquo;re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.
 
 
 Everything we do is designed to make running a restaurant satisfyingly simple, in a world that&rsquo;s anything but.
 
 
 
 
 
 
 About this role
 
 
 
 Due to our continued growth, Flipdish is hiring for a Technical Customer Support Executive. This is an exciting opportunity for a motivated self starter who has the flexibility to adapt to changing priorities. You will have excellent verbal and written communication skills to allow you collaborate effectively with many internal and external stakeholders
 
 
 
 Please note this role is working on a 7 day a week shift rota, covering 6am - 12am (UTC) shifts.
 
 
 
 
 
 
 
 In this job, you&rsquo;ll&hellip;
 
 
 <ul>
 <li>
 Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone, email, and chat, ensuring a positive and satisfactory resolution.
 </li>
 <li>
 Handle customer complaints: Actively listen to customers, empathize with their concerns, and work diligently to resolve problems in a timely manner, demonstrating excellent problem-solving skills.
 </li>
 <li>
 Communicate effectively: Clearly and concisely communicate information, instructions, and solutions to customers in a friendly and professional manner, adapting communication style to suit the customer's needs.
 </li>
 <li>
 Maintain accurate records: Document customer interactions, issues, and resolutions accurately and comprehensively in our Salesforce, ensuring proper tracking and follow-up.
 </li>
 <li>
 Collaborate with team members: Work closely with the support team and other departments to escalate complex issues, share knowledge, and contribute to continuous process improvement.
 </li>
 <li>
 Stay updated on product knowledge: Maintain a solid understanding of our software and services, staying up-to-date with new features, updates, and industry trends to provide accurate information to customers.
 </li>
 <li>
 Adhere to service level agreements (SLAs): Meet or exceed established performance metrics, including response time, resolution time, customer satisfaction, and quality assurance targets.
 </li>
 <li>
 Embrace a positive customer-focused mindset: Strive to create exceptional customer experiences, building and maintaining strong customer relationships through friendly, helpful, and professional interactions.
 </li>
 </ul>
 
 
 
 
 
 We&rsquo;re looking for&hellip;
 
 
 <ul>
 <li>
 Fluency in English: Exceptional verbal and written communication skills in English are essential.
 </li>
 <li>
 Availability: Willingness and flexibility to work evening shifts and weekends as required to meet customer needs.
 </li>
 <li>
 Customer service experience: Prior experience in a customer support or service role, handling customer inquiries and resolving issues effectively and efficiently.
 </li>
 <li>
 Multichannel support skills: Proficiency in handling customer interactions through phone, email, and chat platforms, demonstrating excellent interpersonal and communication skills across different channels.
 </li>
 <li>
 Problem-solving abilities: Strong critical thinking and problem-solving skills to assess situations, analyze information, and provide appropriate solutions.
 </li>
 <li>
 Empathy and patience: Ability to empathize with customers, actively listen to their concerns, and remain calm and patient in challenging situations.
 </li>
 <li>
 Organizational skills: Detail-oriented with the ability to prioritize tasks, manage time effectively, and handle multiple customer inquiries simultaneously.
 </li>
 <li>
 Tech-savvy: Comfortable working with computer systems, software applications, and customer support tools. Experience with Salesforce is a plus.
 </li>
 </ul>
 
 
 
 
 🦄
 
 About Flipdish
 
 
 
 We&rsquo;re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we&rsquo;ve evolved around our customers and their needs. We&rsquo;re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.
 
 
 We go to great lengths to understand our customers (check out our C-suite on work experience). We&rsquo;re food industry natives. We&rsquo;ve worked in busy kitchens and run busy restaurant franchises. We don&rsquo;t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.
 
 
 
 
 
 
 😎 Our culture
 
 
 
 At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it
 
 is
 
 !). But, this all depends on our employees. And that&rsquo;s because we trust our employees to define what sort of an employer Flipdish is.
 
 
 Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.
 
 
 We&rsquo;re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.
 
 
 We&rsquo;re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!
 
 
 So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don&rsquo;t see an opening just yet, do get in touch and register your interest with us anyway. We&rsquo;ll be in touch as soon as something suitable opens up.
 
 
 
 
 
 
 🙈Don&rsquo;t be shy. Apply.
 
 
 
 We know that imposter syndrome can be a thing. Don&rsquo;t let it be. We want enthusiastic people from all backgrounds. If you feel like you&rsquo;re up for working with us, get in touch.
 
 
 We also understand some candidates might need assistance. That&rsquo;s not a problem in the slightest. Just reach out to us, we&rsquo;d love to hear from you.
 
</div>

Hiring Talent

Hiring Customer Support Agent for a Canadian based Company in Karachi.Job Type: Full-time, onsiteTimings: 6 pm to 2 amExperience: 3 to 4 yearsLocation: PECHSKey Responsibilites:<ul><li>Make outbound calls to international clients regarding overdue payments and pending invoices.</li><li>Maintain polite, consistent, and effective communication with customers to ensure positive relationships.</li><li>Keep detailed records of all calls, commitments, and recovery outcomes.</li><li>Follow up regularly with customers who have made partial payments or promised payments.</li><li>Coordinate with the accounts and billing team to verify payment receipts and reconcile balances.</li><li>Generate daily and weekly call and recovery status reports.</li></ul>The ideal candidate should possess excellent English communication skills.Interested candidates may apply.Job Type: Full-timeApplication Question(s):<ul><li>Are you comfortable working onsite from 6 pm to 2 am ?</li></ul>Experience:<ul><li>customer support: 3 years (Preferred)</li><li>accounts receivable: 1 year (Preferred)</li></ul>Language:<ul><li>English fluently (Preferred)</li></ul>Work Location: In person

Customer Support

HR Ways

About Role:A leading custom patch manufacturer offering embroidered, chenille, PVC, silicone, leather, vinyl, sublimation, puff, and Matflex patchesalong with keychains, challenge coins, and lapel pins for brands, teams, and organizations across North America and Europe.Position: Sales &amp; Support Agent:Key Responsibilities:<ul><li>Engage with international clients via live chat, email, and calls</li><li>Understand client requirements and provide accurate quotations and product info</li><li>Support customers throughout the sales cycle and post-sales process</li><li>Maintain CRM and ensure timely follow-ups</li><li>Coordinate with internal teams (production, dispatch, design)</li></ul>Requirements:<ul><li>Excellent written and spoken English</li><li>Prior experience in textiles, apparel, or B2B sales preferred</li><li>Good computer skills and familiarity with CRM tools</li><li>Self-motivated and responsible during night shifts</li><li>Strong customer service and communication skills</li></ul>Other Details:Location: PECHS, KarachiShift: Night Shift (Full-time, On-site)Industry: Textile Manufacturing &amp; ExportExperience: 3 to 5 years (Sales or Customer Support preferably international market)Language: Fluent in English (spoken and written)Company Strength: 20+Work Mode: ONSITEWorking Days: Monday - FridayAbout HR Ways:HR Ways is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world.Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

International Customer Support Executive

Closet Stores Pvt. Ltd. (Rental Botique)

Customer Service RepresentativeWe are looking for a Customer Service Representative to join our dynamic team! If you are passionate about providing excellent customer support and have experience in customer service, we want to hear from you. Join us for a fulfilling and rewarding career with excellent growth opportunities.Key Responsibilities:<ul><li>Answer customer queries and resolve issues efficiently through multiple platforms (Phone, Email, Chat).</li><li>Provide exceptional service and ensure high customer satisfaction at all times.</li><li>Handle inquiries and complaints with professionalism, patience, and understanding.</li><li>Assist customers with product information, billing, and troubleshooting.</li></ul>Monday to Saturday: 12:00 PM to 9:00 PM (9-hour shifts). Salary Rs 25000 per month and incentives Location Main Tariq roadShare your cv at 0333 1820755Job Type: Full-timePay: Rs25,000.00 per monthWork Location: In person

Customer Service Representative

Techsol IT

Job Title: Customer Support Representative (Evening/Night Shift) Location: Shahra - e - Faisal No. of Positions: 20Shift Timings: 12:00 AM Onwards (Night Shift)Salary: Base Pay: 80,000 PKR + Commission on Sales (Average take home is 90K - 100K)Key Responsibilities:<ul><li>Make outbound cold calls to potential international clients.</li><li>Maintain high call volumes and consistently meet daily, weekly, and monthly KPIs.</li><li>Handle objections with professionalism and close deals efficiently.</li><li>Accurately record call details and customer information in the CRM system.</li><li>Collaborate with the team to optimize conversion rates and increase revenue.</li></ul>Requirements:<ul><li>Fluent in English with a neutral or near-native accent.</li><li>Minimum 6 months of experience in cold calling, sales, or lead generation.</li><li>Strong communication, negotiation, and persuasion skills.</li><li>Must be punctual with strict adherence to shift timings (starting at 12:00 AM).</li><li>Strong work ethic, respectful attitude, and a team-player mindset.</li><li>Target-driven with a growth-oriented approach.</li><li>Ability to handle rejection and think quickly on your feet.</li><li>Experience with CRM tools is a plus.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: On the road

Chat Support Representative

Great Horizon Consultants (SMC-Private) Limited

We are looking for a Customer Service Representative to join our dynamic team. The ideal candidate will be responsible for handling customer inquiries, providing accurate information, and ensuring excellent service standards.Key Responsibilities:<ul><li>Handle inbound and outbound calls, emails, and chat support.</li><li>Provide accurate information about company services and processes.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain customer records and follow up where necessary.</li><li>Work closely with other departments to ensure customer satisfaction.</li></ul>Requirements:<ul><li>Minimum Intermediate / Bachelor&rsquo;s degree.</li><li>Excellent communication skills in English and Urdu (spoken and written).</li><li>Prior experience in customer service, BPO, or call center (preferred).</li><li>Computer literate (MS Office, Email, CRM tools).</li><li>Positive attitude, punctuality, and team spirit.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth and learning opportunities.</li><li>Performance-based incentives.</li></ul>Working Days: Monday to Saturday Timing: 11:00 AM &ndash; 7:00 PM Location: North Nazimabad, KarachiJob Type: Full-timePay: Rs25,000.00 - Rs35,000.00 per monthWork Location: In person

Explore 1206+ Customer support agent in Product Design Jobs In Karachi Pakistan this November. Find roles across top companies and apply now to boost your career.

1206 customer support agent jobs IN Product Design Jobs In Karachi Pakistan

Customer Support Agent

Customer Support Agent

Customer Support

International Customer Support Executive

Customer Service Representative

Chat Support Representative

Customer Service Representative