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customer support associate

QIC UAE

UAE Nationals onlyStudents, fresh graduates, or job seekersComputer literate and proficient in MS OfficeStrong communication and customer service skillsPunctual and committed

Customer Support Associate

Derma Tech Poly Clinic L.L.C

Marketing &amp; Customer Support AssociatePosition OverviewWe are seeking a proactive and personable Marketing &amp; Customer Support Associate to support the clinic&rsquo;s marketing operations and ensure excellent communication with our customers. This role combines administrative, communication, and marketing tasks to enhance the clinic&rsquo;s visibility, customer experience, and overall growth.Key ResponsibilitiesMarketing Support<ul><li>Assist in planning and executing marketing campaigns for the clinic.</li><li>Manage the clinic&rsquo;s social media platforms by posting updates, engaging with followers, and monitoring messages.</li><li>Support content creation for marketing materials.</li></ul>Customer Support<ul><li>Make outbound calls to customers for appointment reminders, follow-ups, feedback collection, and re-engagement.</li><li>Handle inbound calls, answer customer queries, and provide accurate information about services.</li><li>Assist customers with booking appointments and navigating clinic services.</li><li>Maintain a positive and empathetic attitude toward customers at all times.</li><li>Document customer interactions and update records.</li><li>Resolve basic concerns or escalate cases to the appropriate team when required.</li></ul>Qualifications<ul><li>Prior experience in customer service and/or marketing.</li><li>Background knowledge about the medical aesthetics industry is a plus.</li><li>Strong communication skills, both verbal and written.</li><li>Comfortable with making calls and engaging with customers professionally.</li><li>Basic knowledge of social media management and digital marketing tools.</li><li>Good organizational skills and attention to detail.</li><li>Ability to multitask and work in a fast-paced clinic environment.</li></ul>Job Type: Full-timePay: From AED3,000.00 per month

Marketing and Customer Support Associate

Easygenerator

An innovative EdTech company in Dubai is looking for a Customer Success Associate to support customers and maximize product utilization. You will engage with clients, deliver training, and improve onboarding processes. Ideal candidates should possess excellent English skills and a degree. The role offers a hybrid work model, allowing 3 days in the office and 2 remote, fostering an international team environment.

Customer Success Associate: Onboarding & AI-Driven Support

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 172846
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.
 </li>
 <li>
 You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service &amp; Complaint Handling
 
 
 <ul>
 <li>
 Engage with customers to provide a high level of service and assist with their needs.
 </li>
 <li>
 Address basic customer complaints and escalate issues as needed.
 
 
 </li>
 </ul>
 Visual Merchandising &amp; Store Maintenance
 
 
 <ul>
 <li>
 Ensure that the store is well-organized and adheres to company visual merchandising standards.
 </li>
 <li>
 Regularly clean and maintain the sales floor to create an inviting shopping environment.
 
 
 </li>
 </ul>
 Stock Management &amp; Inventory
 
 
 <ul>
 <li>
 Actively participate in receiving new shipments and restocking the store.
 </li>
 <li>
 Help manage inventory and ensure the store is fully stocked.
 
 
 </li>
 </ul>
 Sales Support (Upselling &amp; Cross-selling)
 
 
 <ul>
 <li>
 Recommend products to customers based on their needs, focusing on upselling and cross-selling.
 </li>
 <li>
 Stay updated on product information to make informed recommendations.
 
 
 </li>
 </ul>
 Cash Register Operation
 
 
 <ul>
 <li>
 Operate the cash register, process transactions, and follow company policies for handling payments.
 </li>
 <li>
 Ensure accurate cash handling and maintain a clean and organized checkout area.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong verbal communication skills.
 </li>
 <li>
 Exceptional customer service skills.
 </li>
 <li>
 Attention to detail for maintaining store standards.
 </li>
 <li>
 Ability to engage in upselling and cross-selling.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Previous experience in customer-facing roles, with a focus on providing excellent service.
 </li>
 <li>
 Strong verbal communication and interpersonal skills to interact with customers effectively.
 </li>
 <li>
 Ability to maintain high store standards, both in terms of product organization and cleanliness.
 </li>
 <li>
 Experience in operating cash registers and following cash handling procedures.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Customer Service Associate | Retail | M&S | UAE

Third Bridge Group

<div>
 Want to
 
 accelerate your career
 
 in a
 
 high-energy
 
 ,
 
 commercial role
 
 ? If you&rsquo;re competitive, a confident communicator, both on the phone and in person, and
 
 hungry to grow fast,
 
 our
 
 Associate
 
 role at Third Bridge could be your next big move.
 
 
 
 About Third Bridge
 
 
 
 We connect the world&rsquo;s
 
 top investors and business leaders
 
 to the insights that shape
 
 investment decisions
 
 . From
 
 private equity firms
 
 and
 
 hedge funds
 
 to
 
 leading consultancies
 
 , our clients count on us to find the exact expert they need - fast.
 
 
 Since 2007, we&rsquo;ve grown to 1,500+ people across global financial hubs, becoming a trusted research partner to thousands of decision-makers. This is where ambitious people come to
 
 accelerate their careers.
 
 
 
 
 Job Description
 
 
 
 
 Why Join Us?
 
 
 
 We&rsquo;re offering more than a role - we&rsquo;re offering
 
 a career launchpad
 
 . As a Client Services Associate, you&rsquo;ll develop the
 
 commercial awareness
 
 and
 
 business acumen
 
 that open doors to long-term careers in
 
 sales, account management, leadership, research
 
 and so much more. We
 
 promote from within
 
 , and our top performers move into management in as little as two years.
 
 
 You&rsquo;ll thrive if you:
 
 
 <ul>
 <li>
 Love a fast-paced, target-driven environment
 </li>
 <li>
 Have the confidence to pick up the phone and start conversations with anyone
 </li>
 <li>
 Are naturally curious, quick to learn and love to solve complex problems
 </li>
 <li>
 Build rapport fast and think on your feet
 </li>
 <li>
 Are resilient and motivated to exceed goals
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do
 
 
 
 You&rsquo;ll be at the heart of our business - finding, calling, and engaging industry experts to deliver the insights our clients need, often under
 
 extremely tight deadlines
 
 . Expect to spend much of your day on the phone, persuading specialists to share their expertise and securing their time for client calls.
 
 
 Day to day, you&rsquo;ll:
 
 
 <ul>
 <li>
 Own projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls.
 </li>
 <li>
 Cold call and engage experts across industries, overcoming objections and winning buy-in
 </li>
 <li>
 Work at speed, managing multiple projects and clients at once
 </li>
 <li>
 Learn fast, gaining broad knowledge of markets, business models, and regulations
 </li>
 <li>
 Cross-Sell the full range of Third Bridge services including content library, surveys, advisory, as well as 1-1 calls.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Gain
 
 
 
 <ul>
 <li>
 Commercial edge: Sales, negotiation, relationship-building skills and the opportunity to develop leadership skills very early in your career
 </li>
 <li>
 Client exposure: Work with leading private equity firms, hedge funds, and consultancies
 </li>
 <li>
 Clear progression: Every manager started in the Associate role; promotion possible within 2 years
 </li>
 <li>
 Annual Personal
 
 Development
 
 Allowance to invest in your growth
 
 
 </li>
 </ul>
 
 Would you like to learn more about our Associate position? Take our free virtual job simulation and learn what it is like to work in this role.
 
 
 
 
 Qualifications
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 Business fluency in Arabic and English
 
 
 <ul>
 <li>
 This is an early-career opportunity that requires a university degree with strong academic credentials and relevant experience.
 </li>
 <li>
 You&rsquo;re intellectually strong, you&rsquo;re ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Salary and Benefits:
 
 
 
 <ul>
 <li>
 Total first-year salary is expected to be AED 210,000 - AED 240,000 (based on average-high performance). This is in line with an AED 200,000 base salary plus an uncapped performance bonus accessible after your first month.
 </li>
 <li>
 Enjoy comprehensive benefits including health, dental, vision, and more.
 </li>
 <li>
 Appreciate good work-life balance with 20+ vacation days, flex days, and work from anywhere for one month per year.
 </li>
 <li>
 Be part of our engaging culture with social events, professional development, and a dynamic, supportive team.
 </li>
 </ul>
</div>

Associate, Client Services - Arabic Speaker (2026 Start Dates)

Alphasights

Overview Location: Dubai Start date: June 1, 2026 End date: July 31, 2026 Duration: 9 weeksLooking for an internship with commercial frontline responsibility and the opportunity to work on live client projects? Do you seek to have immediate personal impact? If so, our Client Service Internship program is the right choice for you.About AlphaSightsWe bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we've firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights. Consider the Summer Associate program if : <ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul> A day in the life of a Summer Associate As a Summer Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams. Your responsibilities <ul><li>Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul> Ensuring success for our Summer Associates means <ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths</li><li>A unique training curriculum and intense on-the-job coaching, helping you develop highly transferable commercial and managerial skills.</li><li>An inspiring, high-energy, merit-based environment with ambitious peers.</li></ul> Requirements <ul><li>Undergraduate Junior (Class of 2027)</li><li>Track record of strong academic performance (minimum GPA of 3.3 or 2 : 1)</li><li>Extracurricular achievement throughout school and university</li><li>Internship experience evidencing an interest in business is a plus</li><li>Outstanding communication skills</li><li>Fluent English is required</li><li>Full professional or conversational Arabic is required</li><li>UAE student visa or dependent visa required</li></ul> Compensation and benefits <ul><li>Internship compensation is AED 33,334 for a 9-week program.</li><li>Opportunity to receive a full-time employment offer to return post-graduation. Learn more about our commercial career paths.</li><li>Prime midtown office with state-of-the-art amenities; option to WFH each Friday.</li></ul>

Intern, Client Service, Arabic Speaker, 2026

Apparel Group

<div>
 
 Job Description
 
 
 
 
 About the Company
 
 
 
 6thStreet.com is an omnichannel fashion &amp; lifestyle destination that offers 1400+ fashion &amp; beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain &amp; Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks &amp; Spencers, Dune London, Charles &amp; Keith, Aldo, Crocs, Birkenstock, Skechers, Levi&rsquo;s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC&rsquo;s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online &amp; offline shopping with online browsing &amp; smart fitting rooms.
 
 
 
 Overview:
 
 
 
 As a Customer Service Representative at our fast-paced e-commerce company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and live chat. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.
 
 
 
 Job Duties &amp; Responsibility:
 
 
 
 
 Customer Inquiry Resolution:
 
 
 
 <ul>
 <li>
 Respond promptly to customer inquiries, including order status, product information, and shipping details.
 </li>
 <li>
 Handle and resolve customer complaints with professionalism and patience.
 
 
 </li>
 </ul>
 
 Order Management Support:
 
 
 
 <ul>
 <li>
 Assist customers with placing or ducts to provide accurate information to customers.
 </li>
 <li>
 Participate in training sessions to improve knowledge and customer service skills.
 </li>
 <li>
 ders, returns, exchanges, and refunds.
 </li>
 <li>
 Work closely with logistics and warehouse teams to ensure timely delivery of orders.
 
 
 </li>
 </ul>
 
 Feedback and Escalation:
 
 
 
 <ul>
 <li>
 Collect customer feedback and communicate this feedback to the relevant departments for improvement.
 </li>
 <li>
 Escalate unresolved issues to the appropriate internal teams or management.
 
 
 </li>
 </ul>
 
 Database Management:
 
 
 
 <ul>
 <li>
 Keep records of customer interactions, transactions, comments, and complaints.
 </li>
 <li>
 Update customer information in the database during and after each contact.
 
 
 </li>
 </ul>
 
 Policy and Product Knowledge:
 
 
 
 <ul>
 <li>
 Stay up-to-date with company policies, procedures, and pro
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus
 </li>
 <li>
 Proven customer support experience or experience as a client service representative.
 </li>
 <li>
 Strong phone contact handling skills and active listening.
 </li>
 <li>
 Familiarity with CRM systems and practices.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively.
 </li>
 <li>
 Empathy and a customer-oriented attitude.
 </li>
 <li>
 Ability to work in a team and maintain professionalism under pressure.
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Full-time role
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Company employee discounts across all brands
 </li>
 <li>
 Medical &amp; health insurance
 </li>
 <li>
 Collaborative work environment
 </li>
 <li>
 Good vibes work culture.
 </li>
 </ul>
</div>

Customer Service Representative

Explore 10000+ Customer support associate in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.