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OneBullEx

<div>
 
 
 OneBullEx is a crypto futures exchange startup designed for speed, reliability, and innovation. Our platform offers advanced futures trading capabilities, including AI-powered 300 SPARTANS trading bots for automated, high-precision strategies. With cutting-edge AI and machine learning tools, we deliver real-time performance even during high-volatility market conditions. We combine a user-focused interface with transparent risk management, empowering traders to navigate the fast-moving digital asset markets with confidence.
 
 
 We are now looking for Customer Support Specialist to strengthen our frontline support team and ensure an excellent user experience through AI-human collaboration.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Support &amp; Issue Handling
 
 
 
 <ul>
 <li>
 Respond promptly to user inquiries via customer service platforms (Zendesk, Telegram, online communities, etc.)
 </li>
 <li>
 Assist users with contract trading-related issues such as order failures, liquidation disputes, fund transfers, and fee concerns
 </li>
 <li>
 Handle blockchain-related inquiries for deposits and withdrawals, including TxID verification and basic node status checks
 </li>
 <li>
 Provide accurate guidance on platform features, product rules, and campaign policies
 </li>
 <li>
 Ticket Management &amp; Issue Escalation
 </li>
 <li>
 Accurately record and categorise user-submitted tickets and inquiries
 </li>
 <li>
 Escalate system bugs, risk control restrictions, or technical issues to the appropriate departments (Product, Tech, Risk)
 </li>
 <li>
 Follow up on complex cases to ensure closure and provide timely user updates
 
 
 </li>
 </ul>
 
 Complaints &amp; Risk Alerts
 
 
 
 <ul>
 <li>
 Receive and properly handle user complaints to improve customer satisfaction
 </li>
 <li>
 Identify potential high-risk users or suspicious activity and escalate to Risk or Compliance teams as needed
 </li>
 <li>
 User Education &amp; Documentation Feedback
 </li>
 <li>
 Guide users in learning how to use platform features, trading tutorials, and official documentation
 </li>
 <li>
 Gather frequently asked questions and common pain points to assist the content team in improving FAQs and help docs
 
 
 </li>
 </ul>
 
 Operational &amp; Campaign Support
 
 
 
 <ul>
 <li>
 Answer questions regarding campaign rules, reward distribution, and task progress
 </li>
 <li>
 Support new feature or campaign launches by preparing unified responses and FAQs in advance
 
 
 </li>
 </ul>
 
 Candidate Requirements
 
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Associate degree or above in any major; Finance, Economics, Languages, or Customer Service-related fields preferred
 </li>
 <li>
 1+ years of experience in internet, trading, or fintech customer support roles preferred
 </li>
 <li>
 Familiar with digital assets and basic contract trading concepts and terminology
 </li>
 <li>
 Fast typing speed, clear communication, strong problem-solving skills, and a patient attitude
 </li>
 <li>
 Able to work shifts, including nights and public holidays
 
 
 </li>
 </ul>
 
 Skill Requirements
 
 
 
 <ul>
 <li>
 Proficient in using customer service systems (e.g., Zendesk, Freshdesk, support chatbots)
 </li>
 <li>
 Able to perform basic blockchain transaction lookups via explorers (e.g., Etherscan, Tronscan)
 </li>
 <li>
 Basic data literacy to categorise and summarise tickets independently
 </li>
 <li>
 Strong communication skills in English and Chinese; additional languages (Korean, Japanese, Russian, etc.) are a plus
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in crypto or exchange-related roles; knowledge of tokens, perpetual contracts, and leverage
 </li>
 <li>
 Experience managing or supporting Telegram/Discord communities
 </li>
 <li>
 Familiarity with KYC and risk review procedures, or prior involvement in building customer service SOPs
 </li>
 <li>
 Experience working alongside AI-powered customer service systems or AI agents
 
 
 </li>
 </ul>
 
 Why Join OneBullEx
 
 
 
 <ul>
 <li>
 Early Impact &ndash; Play a key role in shaping our hybrid AI + human customer service framework from the beginning
 </li>
 <li>
 Growth Trajectory &ndash; Join a fast-scaling platform with global ambitions and long-term career potential
 </li>
 <li>
 Dynamic Culture &ndash; Be part of an international, high-performance team in a rapidly evolving industry
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 Attractive Package &ndash; Competitive salary and benefits, with full relocation support to Dubai
 </li>
 </ul>
</div>

Customer Support Specialist

Parkonic Parking Systems and Management LLC

We are seeking a dynamic and experienced Customer Support / Customer Service to lead our operations in Dubai. This role is pivotal in ensuring exceptional customer experiences, managing a high-performing team, and driving operational excellence within our parking management services.Responsibilities:- Lead, manage, and motivate the customer service team to achieve service excellence and performance targets.- Develop and implement effective customer service policies, procedures, and best practices tailored to the parking management industry.- Monitor key performance indicators (KPIs) to ensure high-quality customer service and continuous improvement.- Handle complex customer inquiries and resolve escalated issues promptly and professionally.- Collaborate with other departments to align customer service strategies with overall business goals.- Recruit, train, and develop customer service staff to build a competent and customer-focused team.- Manage customer service budget and resources efficiently to maximize operational productivity.- Ensure compliance with local regulations and company standards in all customer service activities.Requirements:- Proven experience as a Customer Support / Customer Service or similar leadership role, preferably within the parking management or related customer service industry.- Strong leadership skills with the ability to inspire and manage diverse teams.- Proficiency in call center software, CRM systems, and performance metrics analysis.- Ability to work in a fast-paced environment and handle multiple priorities effectively.- Strong problem-solving skills and a customer-centric approach.Job Type: Full-timePay: Up to AED15,000.00 per monthApplication Question(s):<ul><li>Can Join Immediately</li></ul>Experience:<ul><li>Customer Support / Customer Service: 5 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

Customer Support / Customer Service

CORED MEDIA FZ LLC

Job Description: We are looking for a dedicated and polite individual to handle incoming calls and enquiries for our monthly meals/mess business. The role mainly involves attending phone calls, answering customer questions, and providing details about our meal plans and close business,Responsibilities:Attend incoming calls and respond to enquiriesShare information about meal plans, pricing, and subscriptionsMaintain a record of enquiries and customer detailsCoordinate with the kitchen team if neededRequirements: Good communication skills (Malayalam/English/regional language as needed) Ability to handle customer queries patiently Basic record-keeping skills Prior experience in customer support/telecalling is a plusJob Types: Full-time, PermanentPay: AED2,500.00 - AED3,500.00 per month

Customer Support & Digital Marketing Executive – Meals/Mess Enquiries (FEMALE)

Black Tulip Flowers

The company provides free shared bachelor accommodation and transportation.BE or B. Tech in Civil EngineeringPrimary duties and responsibilities:<ul><li>Identify potential delays and provide mitigation strategies.</li><li>Maintain accurate records of all project documentation, including drawings, contracts, and correspondence.</li><li>Maintain a systematic filing system for easy retrieval of documents.</li><li>Liaise with subcontractors and suppliers to gather necessary documentation.</li><li>Ensure that all documentation complies with company policies and regulatory requirements.</li><li>Client Management &ndash; To ensure excellent customer service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction by receiving incoming calls and Outbound calls in a professional manner.</li><li>Customer Relationship &ndash; To provide end-to-end support to customers (walk-ins and phone calls), ensure the availability of committed products, and ensure on-time delivery.</li><li>Customer Retention &ndash; Solve customers&rsquo; issues related to orders, pick-up, delivery, and quality</li><li>Perform other duties as and when assigned</li></ul>Job Types: Full-time, PermanentPay: AED2,700.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Are you willing to work in the Customer Support role?</li></ul>Language:<ul><li>Native Tamil (Required)</li></ul>

Customer Support Executive - Civil Engineer background - Tamil

IQ Fulfillment

Respond to customer &amp; client queries in a timely and accurate way, via phone, email, or chatIdentify customer needs and help customers use specific featuresManage large amounts of incoming callsProvide troubleshooting assistance for customer orders, account statuses, and relevant problemsProvide data and guides to help the sales teamManage sales tracking tools and report on important informationKeep a record of sales trendsLiaise with account managers to develop specific sales strategiesReview pending orders and specific customers requests to ensure excellent customer service and customer experienceAttending and qualifying inbound marketing leadsJob Types: Full-time, PermanentPay: AED3,000.00 - AED4,500.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Customer Support: 2 years (Required)</li><li>Logistics, ecommerce: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Customer Support/call Center (Female Arabic speaking candidates only)

Insights Venture Real Estate

Insights Venture Real Estate is Urgently in need of Property ConsultantsRole DescriptionThis is a full-time on-site role for a Property Consultant with Insights Venture Real Estate located in Dubai. The Property Consultant will be responsible for day-to-day tasks associated with real estate such as generating appropriate leads and sales, providing impeccable customer service to clients, drafting agreements and contracts, and market analysis.QualificationsReal Estate/ Property Consultant Experience and Sales skillsExcellent communication and interpersonal skillsCustomer service experienceChinese, Russian Language Speakers is a plusBenefits&#8203;3,000 AED - 15,000 AED&#8203;Sales Commission/ IncentivesEmployment Visa&#8203;RERA Broker Card&#8203;Health Insurance&#8203;Simcard with free minutes/internetJob Type: Full-timeExperience:<ul><li>PROPERTY CONSULTANT : 2 year (Preferred)</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED15,000.00 per month

Property Consultant

Exasoft

<div>
 
 Job Description &ndash; SAP FI Consultant
 
 
 We are looking for an experienced
 
 SAP FI Functional Consultant
 
 to support our customer on the SAP FICO module, handling requirements and tickets efficiently. The ideal candidate will have deep expertise in Finance and Controlling processes, as well as integration knowledge across multiple SAP modules.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide functional support on SAP FICO in line with customer requirements and tickets.
 </li>
 <li>
 Perform detailed analysis of complex business processes and propose appropriate SAP system solutions.
 </li>
 <li>
 Identify, interpret, validate, and document business requirements.
 </li>
 <li>
 Map client business requirements, processes, and objectives; develop or recommend necessary product modifications.
 </li>
 <li>
 Work on SAP and 3rd party system integrations to streamline processes.
 </li>
 <li>
 Ensure compliance with IFRS standards and country-specific tax localization.
 </li>
 </ul>
 
 
 Technical / Functional Skills
 
 
 <ul>
 <li>
 Expert knowledge of
 
 FI &amp; CO modules
 
 .
 </li>
 <li>
 Strong understanding of
 
 Product Costing
 
 .
 </li>
 <li>
 Solid knowledge of
 
 PP, PM, WM, SD, and MM integrations
 
 with FICO.
 </li>
 <li>
 Experience with SAP and
 
 3rd party system integration
 
 .
 </li>
 <li>
 Strong ability to map and translate user requirements into SAP solutions.
 </li>
 <li>
 Excellent
 
 verbal and written communication skills
 
 .
 </li>
 </ul>
 
 
 Experience Required
 
 
 <ul>
 <li>
 
 7 to 10+ years
 
 of hands-on SAP experience within
 
 SAP FICO
 
 .
 </li>
 <li>
 Participation in at least
 
 2&ndash;3 full-cycle (end-to-end) implementations
 
 in
 
 S/4 HANA
 
 .
 </li>
 <li>
 Strong experience in
 
 AP, AR, GL, Financial Closing, Budgeting, Asset Accounting, CAPEX Budgeting, Product Costing, Cost Center/Profit Center Accounting
 
 .
 </li>
 <li>
 Familiarity with
 
 IFRS standards
 
 and
 
 local tax regulations
 
 .
 </li>
 </ul>
 
 
</div>

Sap Finance Control Consultant

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