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customer support consultant

SupportYourApp

<div>Passionate about the world of tech?
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let&rsquo;s see what it takes
What You Will Do:<ul>
<li>
Provide exceptional customer support via calls, chats, emails, and social media</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
</ul>
What you need to succeed in this role:<ul>
<li>
Excellent Farsi and English (C1 for both written and spoken)</li>
<li>Experience in customer support role</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>
Will be a great plus:<ul>
<li>
Experience with CRM systems</li>
<li>Experience in technical support</li>
</ul>
Benefits and Perks:<ul>
<li>
Flexible schedule</li>
<li>Opportunity to work fully remotely
</li><li>Inclusive international environment
</li><li>Compensation in USD</li>
<li>Good bonuses for referring friends
</li><li>Paid intensive training and probation</li>
<li>Work-life balance
</li><li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.</div>

(fluent Farsi & English) Customer Support Consultant (Pakistan)

<div>Passionate about the world of tech?
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let&rsquo;s see what it takes
What You Will Do:<ul>
<li>
Provide exceptional customer support via calls, chats, emails, and social media</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
</ul>
What you need to succeed in this role:<ul>
<li>
Excellent Uzbek and English communication skills (C1 for both written and spoken)</li>
<li>Experience in customer support role</li>
<li>Analytical and research skills</li>
<li>Positive and responsible attitude</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>
Will be a great plus:<ul>
<li>
Experience with CRM systems</li>
<li>Experience in technical support</li>
</ul>
Benefits and Perks:<ul>
<li>
Flexible schedule</li>
<li>Opportunity to work fully remotely
</li><li>Inclusive international environment
</li><li>Compensation in USD</li>
<li>Good bonuses for referring friends
</li><li>Paid intensive training and probation</li>
<li>Work-life balance
</li><li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.</div>

(fluent Uzbek & English) Customer Support Consultant (Pakistan)

<div>Passionate about the world of tech?
What if you had a chance to be a part of the world&rsquo;s leading SaaS, Software, or Hardware solutions?
Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let&rsquo;s see what it takes
What You Will Do:<ul>
<li>
Providing exceptional customer support via calls, emails, and chats</li>
<li>Build positive and long-lasting relationships with customers</li>
<li>Meet team KPIs</li>
<li>Always be up-to-date with cutting-edge technology</li>
<li>Securely work with customers&rsquo; sensitive information</li>
<li>Maintain working knowledge of our client&rsquo;s products and services</li>
</ul>
What you need to succeed in this role:<ul>
<li>
Excellent German and English communication skills (at least C1 for both written and spoken)</li>
<li>Experience in customer support
</li><li>Ability to work collaboratively in a team</li>
<li>Independent and proactive approach to work</li>
<li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>
Will be a great plus:<ul>
<li>
Experience with CRM systems
</li><li>Experience in technical support</li>
</ul>
Benefits and Perks:<ul>
<li>
Flexible schedule</li>
<li>Opportunity to work fully remotely</li>
<li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Good bonuses for referring friends</li>
<li>Paid intensive training and probation</li>
<li>Work-life balance</li>
<li>Responsive management interested in your growth and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
Who are we?
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we&rsquo;ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and send your CV in English, pointing out your outstanding skills!
Visit our website: www.supportyourapp.com
DISCLAIMER
We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
Your personal data will be processed as described in the SupportYouApp Candidate Privacy Notice.</div>

(fluent German & English) Customer Support Consultant (Pakistan, remotely)

<div>
 
 Passionate about the world of tech?
 
 
 
 What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?
 
 
 Join our team as a
 
 Customer Support Consultant
 
 today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let's see what it takes 💛
 
 
 
 What You Will Do:
 
 
 
 <ul>
 <li>
 Providing exceptional customer support via calls, emails, and chats
 </li>
 <li>
 Build positive and long-lasting relationships with customers
 </li>
 <li>
 Meet team KPIs
 </li>
 <li>
 Always be up-to-date with cutting-edge technology
 </li>
 <li>
 Securely work with customers' sensitive information
 </li>
 <li>
 Maintain working knowledge of our client's products and services
 
 
 </li>
 </ul>
 
 What you need to succeed in this role:
 
 
 
 <ul>
 <li>
 Excellent German and English communication skills (at least C1 for both written and spoken)
 </li>
 <li>
 Experience in customer support
 </li>
 <li>
 Ability to work collaboratively in a team
 </li>
 <li>
 Independent and proactive approach to work
 </li>
 <li>
 Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)
 
 
 </li>
 </ul>
 
 Will be a great plus:
 
 
 
 <ul>
 <li>
 Experience with CRM systems
 </li>
 <li>
 Experience in technical support
 
 
 </li>
 </ul>
 
 Benefits and Perks:
 
 
 
 <ul>
 <li>
 Flexible schedule
 </li>
 <li>
 Opportunity to work fully remotely
 </li>
 <li>
 Inclusive international environment
 </li>
 <li>
 Compensation in USD
 </li>
 <li>
 Good bonuses for referring friends
 </li>
 <li>
 Paid intensive training and probation
 </li>
 <li>
 Work-life balance
 </li>
 <li>
 Responsive management interested in your growth and long-lasting cooperation
 </li>
 <li>
 Greenhouse conditions for self-development
 </li>
 <li>
 The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected
 
 
 </li>
 </ul>
 
 Who are we?
 
 
 
 SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.
 
 
 Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
 
 
 We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
 
 
 We welcome people with various backgrounds and experiences. Grab the chance to join us and
 
 send your CV in English
 
 , pointing out your outstanding skills!
 
 
 Visit our website: www.supportyourapp.com
 
 
 
 DISCLAIMER
 
 
 
 We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.
 
 
 
 Your personal data will be processed as described in the SupportYouApp
 
 
 Candidate Privacy Notice
 
 
 .
 
</div>

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelors or above
 </li>
 <li>
 Customer support and other job experience preferred
 </li>
 <li>
 Must be flexible to work in shifts
 </li>
 <li>
 Good Written and Verbal English Communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Collaborative mindset
 </li>
 <li>
 Customer service focus
 </li>
 <li>
 Hands-on-problem solving ability
 </li>
 <li>
 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
 </li>
 <li>
 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
 </li>
 <li>
 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
 <li>
 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
 <li>
 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive

ProtoCall Outsource

Job Title: Customer Support Representative (ON-SITE JOB)Job Description: We are a leading inbound contact centre working with taxi companies across the UK. We are looking for motivated and customer-oriented individuals to join our team as Inbound Contact Centre Representatives.Responsibilities:<ul><li>Handle inbound calls and inquiries from taxi customers and drivers</li><li>Assist with booking and dispatching taxi services</li><li>Provide exceptional customer service and support</li><li>Handle and resolve customer complaints and concerns</li><li>Maintain accurate and up-to-date records of customer interactions</li><li>Follow company policies and procedures for quality assurance and compliance</li></ul>Requirements:<ul><li>Excellent communication skills, both verbal and written</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Strong problem-solving and decision-making abilities</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Experience in a customer service or call centre role preferred</li><li>Knowledge of the taxi industry or transportation logistics a plus</li><li>Its an office based job and work from home will NOT be considered</li></ul>Office Location: Phase 6, Bahria Town, IslamabadWe offer a competitive salary, comprehensive training, and opportunities for career advancement. If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we want to hear from you.To apply, please submit your resume.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs50,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>Minimum 1 year contract</li></ul>Experience:<ul><li>Call Centre: 1 year (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>

Customer Support Representative required for UK based Taxi Companies

Faj IT Solutions

About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 28-35Experience:Minimum 3 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsSchedules appointments, calls and meetingsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Job Types: Full-time, ContractContract length: 12 monthsPay: Rs37,000 - Rs 48,000 per monthJob Types: Full-time, ContractPay: Rs37,000.00 - Rs48,000.00 per monthWork Location: In person

Customer Support & Sales Agent for E-commerce Inquiries (Dubai based)

Explore 638+ Customer support consultant in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.

638 customer support consultant jobs IN Islamabad Pakistan

(fluent Farsi & English) Customer Support Consultant (Pakistan)

(fluent Uzbek & English) Customer Support Consultant (Pakistan)

(fluent German & English) Customer Support Consultant (Pakistan, remotely)

(fluent German & English) Customer Support Consultant (Pakistan, remotely)

Customer Support Executive

Customer Support Representative required for UK based Taxi Companies

Customer Support & Sales Agent for E-commerce Inquiries (Dubai based)