client success manager – 2 Jobs in Islamabad Pakistan

client success manager – 2

customer solutions manager Jobs in Islamabad Pakistan

customer solutions manager

customer success specialist Jobs in Islamabad Pakistan

customer success specialist

it assistant

associate, client support Jobs in Islamabad Pakistan

associate, client support

client systems technical support administrator

GovCIO

<div>
 
 Overview:
 
 
 
 GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistan and will be an onsite position.
 
 
 
 Responsibilities:
 
 
 
 Provide systems administration support. The contractor shall:
 
 
 <ul>
 <li>
 Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
 </li>
 <li>
 Work with AFCENT NOSC to integrate the deployed location&rsquo;s local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
 </li>
 <li>
 Engineer, install and maintain network equipment to support new and emerging requirements
 </li>
 <li>
 Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
 </li>
 <li>
 Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C
 </li>
 <li>
 Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander.
 
 
 </li>
 </ul>
 
 Provide Client Systems Technical Support. The Contractor Shall:
 
 
 
 <ul>
 <li>
 Provide Tier 1 support to resolve administrative and technical concerns with client/server devices
 </li>
 <li>
 Install, configure and operate client/server devices
 </li>
 <li>
 Provide OM&amp;S of hardware and software
 </li>
 <li>
 Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures.
 </li>
 <li>
 Assist and provide continuity to the communications squadron&rsquo;s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer
 </li>
 <li>
 When requested, assist the unit EC with computer hardware and software inventories.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 High School with 6 - 9 years (or commensurate experience)
 
 
 Clearance Required: Secret
 
 
 
 Required Skills And Experience:
 
 
 
 <ul>
 <li>
 IAT-II Certification
 </li>
 <li>
 A+
 </li>
 <li>
 MCSA-Windows 10 or newer
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Modern Desktop Administrator Associate or Microsoft Certified: Azure Administrator Associate
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Microsoft Certified Systems Engineer (MCSE)- Core Infrastructure or Data Management and Analytics
 
 
 </li>
 </ul>
 
 6 Years&rsquo; Experience In:
 
 
 
 <ul>
 <li>
 design, maintenance, and operation of small to medium networks administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment
 </li>
 <li>
 Experience in analyzing and troubleshooting military networks, to include:
 </li>
 <li>
 Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers
 
 
 </li>
 </ul>
 
 1-2 Years&rsquo; Practical Experience In:
 
 
 
 <ul>
 <li>
 installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing/deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service release of workstation
 
 
 </li>
 </ul>
 #CTSS #TMK #SSG
 
 
 
 Company Overview:
 
 
 
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 
 
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 
 
 
 
 What You Can Expect
 
 
 
 
 
 Interview &amp; Hiring Process
 
 
 
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 
 
 <li>
 During the Interview Process
 </li>
 <ul>
 <li>
 Virtual video interview conducted via video with the hiring manager and/or team
 </li>
 <li>
 Camera must be on
 </li>
 <li>
 A valid photo ID must be presented during each interview
 </li>
 <li>
 During the Hiring Process
 </li>
 <ul>
 <li>
 Enhanced Biometrics ID verification screening
 </li>
 <li>
 Background check, to include:
 </li>
 <ul>
 <li>
 Criminal history (past 7 years)
 </li>
 <li>
 Verification of your highest level of education
 </li>
 <li>
 Verification of your employment history (past 7 years), based on information provided in your application
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Employee Perks
 
 
 
 At GovCIO, We Consistently Hear That Meaningful Work And a Collaborative Team Environment Are Two Of The Top Reasons Our Employees Enjoy Working Here. In Addition, Our Employees Have Access To a Range Of Perks And Benefits To Support Their Personal And Professional Well-being, Beyond The Standard Company Offered Health Benefits, Including:
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Corporate Discounts
 </li>
 <li>
 Learning &amp; Development platform, to include certification preparation content
 </li>
 <li>
 Training, Education and Certification Assistance*
 </li>
 <li>
 Referral Bonus Program
 </li>
 <li>
 Internal Mobility Program
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Flexible Work Environment
 </li>
 <li>
 Available to full-time employees
 
 
 </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 
 
 
 We are an Equal Opportunity Employer.
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 
 
 
 Posted Pay Range
 
 
 
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 
 
 Posted Salary Range: USD $71,150.00 - USD $101,225.00 /Yr.
</div>

Client Systems Technical Support Administrator

Plutus21

<div>Position Summary: 
The Salesforce Administrator will handle all user and license management, configure Salesforce features, and maintain data accuracy. This person will manage sandboxes, support users, track adoption, and ensure smooth system performance. The role includes executing roadmap priorities, managing third-party integrations, developing scalable solutions, providing user training, and creating clear technical documentation.<h3 class="jobSectionHeader">
Responsibilities:</h3><ul><li>
Manage users and licenses: setup, deactivation, roles, profiles, permissions, groups, OWD, and sharing rules.</li><li>
Configure Salesforce: Workflows, Process Builder, Flow, approval processes, record types, layouts, dashboards, and reports.</li><li>
Manage sandbox environments.</li><li>
Gather and translate business requirements into effective Salesforce solutions.</li><li>
Identify unused or underused platform features.</li><li>
Create and maintain the Salesforce roadmap and define priorities with stakeholders.</li><li>
Communicate platform changes to users and stakeholders.</li><li>
Maintain high data quality through automation and rules.</li><li>
Perform proactive system maintenance: Security Reviews, Release Updates, Health Check, and Optimizer.</li><li>
Handle user support tickets.</li><li>
Monitor and improve user adoption.</li><li>
Conduct new user onboarding and ongoing training.</li><li>
Maintain clear technical documentation.</li><li>
Manage integrated applications and work with third-party vendors.</li><li>
Validate business requirements considering security, scalability, and limits.</li><li>
Develop Apex classes, triggers, Visualforce pages, and Lightning components as needed.</li><li>
Create custom user interfaces using Visualforce, Aura, and Lightning Web Components.</li><li>
Use Salesforce APIs to connect with other company systems.</li><li>
Maintain code documentation and test classes.</li><li>
Oversee release cycles for new and updated applications.</li><li>
Integrate and maintain tools like Conga, Highspot, NetSuite, and Icertis.</li><li>
Collaborate with IT and developers to ensure system integration across the business.</li></ul><h3 class="jobSectionHeader">
Requirements:</h3>
Minimum Required:<ul><li>
3+ years of Salesforce experience as both Administrator and Developer.</li><li>
Salesforce Administrator Certification.</li><li>
Salesforce Platform Developer I Certification.</li><li>
Strong communication skills to work with stakeholders at all levels.</li><li>
Experience with Apex, Visualforce, and JavaScript.</li><li>
Experience with Integration Tools (Celigo, Boomi, Informatica).</li><li>
Experience with Salesforce CPQ.</li><li>
Knowledge of change management and governance.</li><li>
Understanding of Order-to-Cash processes.</li><li>
Bachelors degree from a 4-year accredited college/university (preferred).</li></ul></div>

Salesforce Administrator

Technologybirds Pakistan Pvt Ltd

Full Time and Part time both options available.Objectives of this role<ul><li>Creating custom solutions by designing and developing Salesforce applications.</li><li>Participate in the entire software development life cycle, including requirements gathering, design, coding, testing and deployment.</li><li>Supporting, maintaining and improving the working of existing Salesforce applications for optimal functionality.</li><li>Creating and maintaining integrations with other applications and systems using web services and APIs.</li><li>Collaborating with stakeholders and other developers to identify and implement improvements for the system.</li><li>Ensuring compliance with security and development standards of Salesforce.</li></ul>Your tasks<ul><li>Develop and maintain custom applications on the Salesforce platform using Apex, Visualforce and other technologies.</li><li>Create technical documentation for the company, like user guides, release notes and design documents.</li><li>Work collaboratively with technical teams to collect and document requirements for Salesforce solutions.</li><li>Identify and troubleshoot issues related to Salesforce integrations and applications.</li><li>Participate in code reviews to ensure that the best practices for the existing and new Salesforce solutions are implemented.</li><li>Stay updated with new Salesforce features &amp; functionalities and recommend best practices to enhance the existing Salesforce implementations.</li></ul>Required skills and qualifications<ul><li>Bachelor&rsquo;s degree in Software Engineering, Computer Science or a related field.</li><li>3-5 years of demonstrable experience in software development.</li><li>Proficient understanding of Salesforce administration, including Salesforce lightning framework, Salesforce service cloud and Salesforce marketing cloud.</li><li>Knowledge of Apex, Visualforce and other Salesforce development technologies.</li><li>Understanding of Salesforce data model, including standard and custom objects, relationships and fields.</li><li>Ability to communicate technical concepts effectively to both technical and non-technical stakeholders.</li></ul>Preferred skills and qualifications<ul><li>Salesforce certifications, like Platform Developer I or II, App Builder or Administrator.</li><li>Experience with web technologies such as HTML, CSS, JavaScript and jQuery.</li><li>Ability to work with Salesforce Community Cloud or other collaboration tools.</li><li>Knowledge of DevOps and continuous integration/deployment (CI/CD) processes.</li></ul>Job Types: Full-time, Part-time, Temporary, Contract, Internship, Fresher Contract length: 12 monthsPay: Rs150,000.00 - Rs175,000.00 per monthExperience:<ul><li>Salesforce : 2 years (Required)</li></ul>Work Location: In person

Salesforce Consultant

Prime System Solutions

<div>
 
 Job Title
 
 : Talent &amp; Performance Administrator
 
 
 
 Work Schedule:
 
 American (EST)
 
 
 
 Work Arrangement:
 
 Onsite/Hybrid
 
 
 
 Job Overview:
 
 
 
 The Talent &amp; Performance (T&amp;P) Administrator/ HR Generalist plays a key role in supporting the full employee lifecycle &mdash; from recruitment and onboarding to learning, development, and engagement. This role works closely with the Talent Growth Leader and Performance &amp; Culture Leader to ensure seamless HR operations, enhance the employee experience, and foster a culture of continuous improvement. The ideal candidate is detail-oriented, proactive, and passionate about creating an engaging and high-performing workplace.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Talent Acquisition &amp; Onboarding: Support in the full recruiting life cycle and onboarding of new employees across all teams and roles
 </li>
 <li>
 Performance Operations &amp; Culture: Support of continuous improvement, and internal functions such as engagement, events, and recognition programs
 </li>
 <li>
 Learning &amp; Development: Track learning participation and feedback across internal and external training sessions, and support in maintaining and updating all L&amp;D support tools and resources
 </li>
 <li>
 Ownership of Work: Actively pull tickets off the support board, ensuring each ticket is acknowledged and assigned
 </li>
 <li>
 Communication: Maintain clear, concise, and timely communication with employees through all methods of communication
 </li>
 <li>
 Customer Experience: Ensure each customer interaction is handled professionally, aiming for high customer satisfaction
 </li>
 <li>
 Documentation: Consistently work to improve internal process documentation
 
 
 </li>
 </ul>
 
 Talent Acquisition &amp; Onboarding (in support of the Talent Growth Leader)
 
 
 
 <ul>
 <li>
 Coordinate recruiting logistics (scheduling, communications, ATS updates) to ensure a seamless candidate experience
 </li>
 <li>
 Support job posting, sourcing, and pipeline tracking across roles and teams
 </li>
 <li>
 Assist in the design and delivery of onboarding programs and new hire experiences
 </li>
 <li>
 Maintain accurate candidate and hiring data for reporting and analysis
 
 
 </li>
 </ul>
 
 Performance Operations &amp; Culture (in support of the Performance &amp; Culture Leader)
 
 
 
 <ul>
 <li>
 Manage and continuously improve core HR processes (employee records, benefits administration, compliance support)
 </li>
 <li>
 Support in small projects- example 401k former EE accounts, values workshop support (scheduling, audits)
 </li>
 <li>
 Support internal communications, engagement initiatives, and DEIB programming (where is the line with events and engagement initiatives)
 </li>
 <li>
 Help coordinate team-building activities, events, and recognition programs - John currently
 </li>
 <li>
 Serve as a first point of contact for employee inquiries, escalating as appropriate
 
 
 </li>
 </ul>
 
 Learning &amp; Development (in support of both leaders)
 
 
 
 <ul>
 <li>
 Track learning participation and feedback across internal and external training sessions
 </li>
 <li>
 Assist in organizing leadership and skills development programs.
 </li>
 <li>
 Help maintain and update competency frameworks, development plans, and learning resources
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4-6 years of HR experience, ideally in a generalist, coordinator, or hybrid role
 </li>
 <li>
 Exposure to both talent acquisition and HR operations preferred.
 </li>
 <li>
 Strong organizational skills and a detail-oriented, proactive mindset.
 </li>
 <li>
 Excellent interpersonal and communication skills.
 </li>
 <li>
 Comfortable with HR systems (e.g., ATS, HRIS- Workday) and Microsoft Office.
 </li>
 <li>
 Curiosity and eagerness to learn across all HR domains
 </li>
 </ul>
</div>

HR Generalist

Datamatics Global Services Ltd

<div><h2 class="jobSectionHeader">Job Summary:</h2>
We are looking for an Informatica Administrator to manage, maintain, and optimize Informatica environments. The role involves ensuring system stability, performing upgrades, monitoring performance, and supporting development teams.<h3 class="jobSectionHeader"> 
Key Responsibilities:</h3><ul><li>
Install, configure, and maintain Informatica components and services.</li><li>
Manage user access, security roles, and repository backups.</li><li>
Monitor server performance and resolve issues proactively.</li><li>
Support migration, patching, and version upgrades.</li><li>
Work with infrastructure and development teams to ensure platform stability.</li><li>
Perform troubleshooting and provide root-cause analysis for production issues.</li><li>
Maintain documentation and ensure compliance with IT standards.</li></ul><h3 class="jobSectionHeader"> 
Qualifications:</h3><ul><li>
Bachelor&rsquo;s degree in Computer Science or related field.</li><li>
5+ years of hands-on Informatica administration experience.</li><li>
Strong knowledge of PowerCenter, IDMC, or Data Quality tools.</li><li>
Experience with Linux/Unix environments and database connectivity (Oracle, SQL Server).</li><li>
Excellent analytical and problem-solving skills.</li><li>
Informatica Administrator certification is an advantage.</li></ul>
4CyiBno7Ms</div>

Informatica Administrator

Adams Fire Tech (Pvt) Ltd

Location: IslamabadCompany: Adams Fire Tech (Pvt) LtdAbout UsAdams Fire Tech (Pvt) Ltd is a growing fire and safety organization engaged in the supply, installation, and maintenance of fire alarm, fire suppression, and firefighting systems. We are seeking a dynamic and technically inclined female Presales Engineer to join our team and contribute to our expanding business operations.Key Responsibilities<ul><li>Prepare technical proposals, quotations, and system designs for fire alarm, fire suppression, and firefighting systems.</li><li>Support the sales team in identifying client requirements and providing appropriate technical solutions.</li><li>Coordinate with suppliers and internal departments for product selection, pricing, and compliance.</li><li>Prepare BOQs, drawings, and compliance statements as per project specifications.</li><li>Participate in client meetings and technical presentations.</li><li>Maintain updated knowledge of NFPA, BS, and local fire safety standards.</li></ul>Requirements<ul><li>Education: B.E / B.Sc. in Electrical, Electronics, Mechatronics, or related field.</li><li>Experience: 1&ndash;3 years of relevant experience in presales or design within the fire &amp; safety or low-voltage systems domain (fresh graduates with strong technical aptitude may also apply).</li><li>Skills:</li><li>Strong communication and presentation skills.</li><li>Proficiency in AutoCAD, MS Office, and basic design tools.</li><li>Good understanding of fire detection, suppression, and control systems.</li><li>Attention to detail and ability to work in a team environment.</li></ul>What We Offer<ul><li>Competitive salary and performance-based incentives.</li><li>Professional training and career development opportunities.</li><li>Supportive and growth-oriented work environment.</li><li>Opportunity to work with leading international brands in fire and safety systems.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Are you PEC Registered?</li><li>Are you local resident of Rawalpindi or Islamabad?</li></ul>Experience:<ul><li>product sales : 3 years (Preferred)</li></ul>Work Location: In person

Presales Engineer - Female

Ibix Global Tech

We are seeking a skilled Microsoft Engineer with proven expertise in Active Directory migrations, Office 365 security, and enterprise-grade email/network protection solutions. The ideal candidate will be responsible for implementing secure Microsoft environments, troubleshooting synchronization issues, and deploying best-in-class email and endpoint security platforms such as Darktrace, Bitdefender, Mimecast, Proofpoint, and Forcepoint.Key Responsibilities<ul><li>Plan, execute, and manage Microsoft Active Directory migrations and upgrades (on-prem, hybrid, or cloud).</li><li>Diagnose and resolve directory synchronization issues in hybrid environments.</li><li>Implement and manage Office 365 email security solutions (ATP, DKIM, SPF, DMARC, encryption, retention policies).</li><li>Deploy and integrate third-party security solutions including:</li><li>Darktrace (AI-driven threat detection &amp; response)</li><li>Bitdefender (endpoint security &amp; EDR/XDR)</li><li>Mimecast, Proofpoint, Forcepoint (email &amp; data security, DLP, phishing protection)</li><li>Other enterprise-grade tools as required</li><li>Perform Vulnerability Assessment and Penetration Testing (VAPT) &ndash; both automated and manual &ndash; to identify and mitigate risks.</li><li>Lead implementation of network security controls (firewalls, VPNs, IDS/IPS, zero-trust, endpoint protection).</li><li>Collaborate with client teams and vendors to deliver secure, reliable, and compliant environments.</li><li>Document architecture, configurations, and incident response playbooks.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field (or equivalent experience).</li><li>2&ndash;5 years of proven experience in Microsoft ecosystem and security domain.</li><li>Hands-on expertise in Active Directory migration, upgrade, and hybrid troubleshooting.</li><li>Strong administration knowledge of Microsoft 365 security &amp; compliance features.</li><li>Practical experience with enterprise-grade security platforms (Darktrace, Bitdefender, Mimecast, Proofpoint, Forcepoint, etc.).</li><li>Solid understanding of email security, endpoint security, and DLP solutions.</li><li>Proficiency in VAPT (manual &amp; automated testing) and remediation.</li><li>Familiarity with network security infrastructure (firewalls, IDS/IPS, SIEM).</li><li>Preferred certifications: Microsoft Security Administrator, Azure Administrator, Security+, CEH, or equivalent.</li></ul>What We Offer<ul><li>Competitive salary &amp; performance-based incentives</li><li>Opportunities for training and certifications in Microsoft and leading security solutions</li><li>Work on enterprise-level projects across Microsoft, email security, and network defense domains</li><li>Collaborative and fast-paced environment</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current monthly salary package in PKR?</li><li>What is your expected monthly salary package in PKR?</li><li>What is your notice time period? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Microsoft Engineer: 2 years (Required)</li></ul>Work Location: In person

Microsoft Engineer (Hybrid Role)

Explore 969+ Client systems technical support administrator in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.