customer solutions manager Jobs in Islamabad Pakistan

customer solutions manager

customer support executive Jobs in Islamabad Pakistan

customer support executive

it assistant

it service desk analyst Jobs in Islamabad Pakistan

it service desk analyst

service support engineer Jobs in Islamabad Pakistan

service support engineer

client systems technical support administrator

GovCIO

<div>
 
 Overview:
 
 
 
 GovCIO is currently hiring for a Client Systems Technical Support Administrator. This position will be located in Islamabad, Pakistan and will be an onsite position.
 
 
 
 Responsibilities:
 
 
 
 Provide systems administration support. The contractor shall:
 
 
 <ul>
 <li>
 Administer, install, operate and maintain AFCENT network and day-to-day technical operation of the Network Control Center (NCC)
 </li>
 <li>
 Work with AFCENT NOSC to integrate the deployed location&rsquo;s local network into the AFCENT Enterprise Network and support projects deployed by the NOSC
 </li>
 <li>
 Engineer, install and maintain network equipment to support new and emerging requirements
 </li>
 <li>
 Respond to and work with Client System Technicians (CSTs) and other base agencies to troubleshoot and resolve local area network and personal computer issues
 </li>
 <li>
 Provide responsive services, real-time network level configuration control, network restoration, quality control and performance standards, status reporting, Master Station Log (MSL), and other actions IAW SPIN-C
 </li>
 <li>
 Ensure network rights and privileges are commensurate with roles and responsibilities; do not delegate network rights and privileges without the approval of the NOSC or local communications squadron commander.
 
 
 </li>
 </ul>
 
 Provide Client Systems Technical Support. The Contractor Shall:
 
 
 
 <ul>
 <li>
 Provide Tier 1 support to resolve administrative and technical concerns with client/server devices
 </li>
 <li>
 Install, configure and operate client/server devices
 </li>
 <li>
 Provide OM&amp;S of hardware and software
 </li>
 <li>
 Provide client and server support services IAW SPIN-C, AFI 17-100, AFMAN 17-1301, AFGM2018-17-02 policies, procedures, certification and acceptance processes and TO-site specific local policies and procedures.
 </li>
 <li>
 Assist and provide continuity to the communications squadron&rsquo;s automated data processing equipment (ADPE) custodian and equipment custodian (EC) officer
 </li>
 <li>
 When requested, assist the unit EC with computer hardware and software inventories.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 High School with 6 - 9 years (or commensurate experience)
 
 
 Clearance Required: Secret
 
 
 
 Required Skills And Experience:
 
 
 
 <ul>
 <li>
 IAT-II Certification
 </li>
 <li>
 A+
 </li>
 <li>
 MCSA-Windows 10 or newer
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Modern Desktop Administrator Associate or Microsoft Certified: Azure Administrator Associate
 
 
 </li>
 </ul>
 
 One Or More Of The Following:
 
 
 
 <ul>
 <li>
 Microsoft Certified Systems Engineer (MCSE)- Core Infrastructure or Data Management and Analytics
 
 
 </li>
 </ul>
 
 6 Years&rsquo; Experience In:
 
 
 
 <ul>
 <li>
 design, maintenance, and operation of small to medium networks administrating corporate or business' user accounts managing mail servers, printer servers, web servers, and/or firewalls; reviewing and recommending software applications as well as identifying hardware salient characteristics and any add on devices; systems management, monitoring and sustainment; hardware repair for servers, PCs, peripheral equipment; software installation, maintenance and sustainment
 </li>
 <li>
 Experience in analyzing and troubleshooting military networks, to include:
 </li>
 <li>
 Microsoft Enterprise Server 2008/2012 or later version; Microsoft Windows Operating Systems; Microsoft Exchange 2010/2013 (or later version) and other mail applications (local and remote); Microsoft Active Directory 2008/2012 or later version; Network server backup; DHCP, DNS, WINS, and domain controllers
 
 
 </li>
 </ul>
 
 1-2 Years&rsquo; Practical Experience In:
 
 
 
 <ul>
 <li>
 installation, repair, and troubleshooting and maintenance of communications systems or equipment; installing/deleting client level software; diagnostic and troubleshooting of basic computer workstation; implementing/installing software patches, security fixes, and service release of workstation
 
 
 </li>
 </ul>
 #CTSS #TMK #SSG
 
 
 
 Company Overview:
 
 
 
 GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
 
 
 But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
 
 
 
 
 What You Can Expect
 
 
 
 
 
 Interview &amp; Hiring Process
 
 
 
 If you are selected to move forward through the process, here&rsquo;s what you can expect:
 
 
 <li>
 During the Interview Process
 </li>
 <ul>
 <li>
 Virtual video interview conducted via video with the hiring manager and/or team
 </li>
 <li>
 Camera must be on
 </li>
 <li>
 A valid photo ID must be presented during each interview
 </li>
 <li>
 During the Hiring Process
 </li>
 <ul>
 <li>
 Enhanced Biometrics ID verification screening
 </li>
 <li>
 Background check, to include:
 </li>
 <ul>
 <li>
 Criminal history (past 7 years)
 </li>
 <li>
 Verification of your highest level of education
 </li>
 <li>
 Verification of your employment history (past 7 years), based on information provided in your application
 
 </li>
 </ul>
 </ul>
 </ul>
 
 Employee Perks
 
 
 
 At GovCIO, We Consistently Hear That Meaningful Work And a Collaborative Team Environment Are Two Of The Top Reasons Our Employees Enjoy Working Here. In Addition, Our Employees Have Access To a Range Of Perks And Benefits To Support Their Personal And Professional Well-being, Beyond The Standard Company Offered Health Benefits, Including:
 
 
 <ul>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Corporate Discounts
 </li>
 <li>
 Learning &amp; Development platform, to include certification preparation content
 </li>
 <li>
 Training, Education and Certification Assistance*
 </li>
 <li>
 Referral Bonus Program
 </li>
 <li>
 Internal Mobility Program
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Flexible Work Environment
 </li>
 <li>
 Available to full-time employees
 
 
 </li>
 </ul>
 Our employees&rsquo; unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
 
 
 
 We are an Equal Opportunity Employer.
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
 
 
 
 Posted Pay Range
 
 
 
 The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an &ldquo;at-will position&rdquo; and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
 
 
 Posted Salary Range: USD $71,150.00 - USD $101,225.00 /Yr.
</div>

Client Systems Technical Support Administrator

Datamatics Technologies

<div>
 
 Control-M &amp; Grafana Administrator/Developer
 
 
 
 Job Title:
 
 Control-M &amp; Grafana Administrator/Developer
 
 
 Experience:
 
 7&ndash;8 Years
 
 
 Location:
 
 &nbsp;Remote
 
 
 Employment Type:
 
 Full-Time
 
 
 Role Summary
 
 
 We are looking for a talented Control-M and Grafana Administrator/Developer with strong experience in workload automation and dashboard development. The role involves administering scheduling environments, building workflows, monitoring jobs, and developing dashboards to support operations and performance management.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 
 Administer, configure, and maintain Control-M environments.
 
 </li>
 <li>
 
 Develop, schedule, and optimize batch workflows.
 
 </li>
 <li>
 
 Monitor daily batch cycles and resolve job failures.
 
 </li>
 <li>
 
 Integrate Control-M with various applications, databases, and APIs.
 
 </li>
 <li>
 
 Develop Grafana dashboards for monitoring, KPIs, and performance reporting.
 
 </li>
 <li>
 
 Maintain data sources for Grafana (Prometheus, Elastic, SQL, etc.).
 
 </li>
 <li>
 
 Ensure platform security, access control, and audit compliance.
 
 </li>
 <li>
 
 Automate repetitive tasks and improve workflow efficiency.
 
 </li>
 <li>
 
 Collaborate with DevOps, Infrastructure, and Application teams.
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 <ul>
 <li>
 
 7&ndash;8 years of experience with Control-M administration and workflow development.
 
 </li>
 <li>
 
 Strong hands-on experience creating Grafana dashboards.
 
 </li>
 <li>
 
 Solid understanding of job dependencies, triggers, and scheduling principles.
 
 </li>
 <li>
 
 Proficiency with Linux/Unix environments and scripting.
 
 </li>
 <li>
 
 Experience with monitoring and alerting systems.
 
 </li>
 <li>
 
 Ability to troubleshoot job failures and system issues.
 
 </li>
 <li>
 
 Strong communication and documentation skills.
 
 </li>
 </ul>
</div>

Control-M - Grafana Administrator/Developer

Datamatics Global Services Ltd

<div><h1 class="jobSectionHeader">Control-M &amp; Grafana Administrator/Developer</h1>
Job Title: Control-M &amp; Grafana Administrator/Developer 
Experience: 7&ndash;8 Years 
Location: Remote 
Employment Type: Full-Time<h3 class="jobSectionHeader">
Role Summary</h3>
We are looking for a talented Control-M and Grafana Administrator/Developer with strong experience in workload automation and dashboard development. The role involves administering scheduling environments, building workflows, monitoring jobs, and developing dashboards to support operations and performance management.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Administer, configure, and maintain Control-M environments.</li><li>
Develop, schedule, and optimize batch workflows.</li><li>
Monitor daily batch cycles and resolve job failures.</li><li>
Integrate Control-M with various applications, databases, and APIs.</li><li>
Develop Grafana dashboards for monitoring, KPIs, and performance reporting.</li><li>
Maintain data sources for Grafana (Prometheus, Elastic, SQL, etc.).</li><li>
Ensure platform security, access control, and audit compliance.</li><li>
Automate repetitive tasks and improve workflow efficiency.</li><li>
Collaborate with DevOps, Infrastructure, and Application teams.</li></ul><h3 class="jobSectionHeader">
Required Skills &amp; Experience</h3><ul><li>
7&ndash;8 years of experience with Control-M administration and workflow development.</li><li>
Strong hands-on experience creating Grafana dashboards.</li><li>
Solid understanding of job dependencies, triggers, and scheduling principles.</li><li>
Proficiency with Linux/Unix environments and scripting.</li><li>
Experience with monitoring and alerting systems.</li><li>
Ability to troubleshoot job failures and system issues.</li><li>
Strong communication and documentation skills.</li></ul>
P47QwR0Ktf</div>

<div><h1 class="jobSectionHeader">Linux/Unix System Administrator</h1>
Job Title: Linux/Unix System Administrator 
Experience: 7&ndash;8 Years 
Location: Remote 
Employment Type: Full-Time<h3 class="jobSectionHeader">
Role Summary</h3>
We are seeking an experienced Linux/Unix System Administrator to manage and secure our enterprise server infrastructure. The ideal candidate will have deep experience in system administration, performance optimization, automation, and troubleshooting mission-critical servers.<h3 class="jobSectionHeader"> 
Key Responsibilities</h3><ul><li>
Install, configure, and maintain Linux/Unix servers (RHEL, Ubuntu, Solaris, AIX, etc.).</li><li>
Manage system updates, patches, and kernel upgrades.</li><li>
Monitor server performance, availability, and security.</li><li>
Automate system tasks using shell scripting and tools (Ansible preferred).</li><li>
Troubleshoot OS issues, hardware failures, and performance bottlenecks.</li><li>
Configure storage, file systems, LVM, NFS, and virtualization.</li><li>
Implement backup strategies and system recovery processes.</li><li>
Maintain user accounts, groups, and security policies.</li><li>
Ensure compliance with IT and security standards.</li></ul><h3 class="jobSectionHeader"> 
Required Skills &amp; Experience</h3><ul><li>
7&ndash;8 years of Linux/Unix system administration experience.</li><li>
Strong experience in shell scripting (Bash, Korn, Perl).</li><li>
Familiarity with cloud platforms (AWS, Azure, GCP is a plus).</li><li>
Experience with automation (Ansible, Puppet, Chef).</li><li>
Strong understanding of networking (TCP/IP, DNS, firewalls).</li><li>
Experience with monitoring tools (Nagios, Grafana, Prometheus).</li><li>
Excellent troubleshooting and analytical skills.</li></ul>
YT7P7MbwoS</div>

Linux/Unix System Administrator

<div>Job Title: Confluent Kafka Infrastructure Administrator 
Location: Remote (Pak) / Hybrid (Riyadh, KSA) 
Employment Type: Full-Time / Contract-to-Hire 
Experience Level: 5+ years 
 
Role Summary 
 
As a Confluent Kafka Infrastructure Administrator, you'll be the operational backbone for our Kafka ecosystem, handling the full lifecycle of clusters from installation to ongoing maintenance. You'll deploy and manage Confluent Platform in multi-environment setups (dev/test/UAT/preprod/prod/DR), ensuring high availability, security, and performance. This hands-on role involves automation, troubleshooting, and collaboration with engineering teams to support real-time data pipelines in production-scale environments. 
 
Key Responsibilities<ul><li>
Installation &amp; Setup: Lead the deployment and initial configuration of Confluent Platform (Enterprise/Cloud editions) and Apache Kafka clusters across multiple environments (dev, test, UAT, preprod/prod, DR), including:<ul><li>
Installing brokers, ZooKeeper/KRaft controllers, Schema Registry, Kafka Connect, and ksqlDB using automated tools like Ansible, Terraform, or Confluent CLI/Helm charts on Kubernetes, bare-metal, or cloud (GCP).</li><li>
Configuring topics, partitions, replication factors, and security (SSL/TLS encryption, SASL authentication, ACLs/RBAC via ZooKeeper or KRaft) with zero-downtime setups.</li><li>
Integrating auxiliary services like MirrorMaker 2 or Confluent Replicator for cross-environment replication, and performing initial load testing/health checks with tools like Kafka's perf tools.</li><li>
Automating environment provisioning for reproducibility, including VPC peering, load balancers, and integration with existing infrastructure.</li></ul></li><li>
Maintenance &amp; Operations: Oversee day-to-day cluster management, upgrades, and patching in multi-environment landscapes, ensuring &gt;99.9% uptime and compliance with SLAs.</li><li>
Monitoring &amp; Troubleshooting: Implement and maintain observability with Prometheus, Grafana, Confluent Control Center; set up alerts for metrics like lag, throughput, and broker health; perform root-cause analysis for incidents (e.g., replication failures, disk exhaustion).</li><li>
Optimization &amp; Scaling: Conduct capacity planning, performance tuning (e.g., JVM tweaks, partition balancing), and horizontal/vertical scaling; implement Tiered Storage for cost efficiency in large-scale setups.</li><li>
Security &amp; Compliance: Enforce security best practices (OAuth/Kerberos, auditing); manage access controls and ensure GDPR/HIPAA compliance across environments.</li><li>
Automation &amp; Documentation: Develop scripts (Python/Bash) for routine tasks like backups, rollouts, and failover; create runbooks and contribute to IaC pipelines (CI/CD with Jenkins/GitHub Actions).</li><li>
Collaboration: Partner with data engineers, DevOps, and architects to support POCs, integrations (e.g., Flink/Spark), and environment migrations; provide 24/7 on-call support for prod incidents.</li></ul> 

Required Qualifications &amp; Skills<ul><li>
Bachelor's in Computer Science/Engineering; Confluent Certified Administrator (CCAAK) or equivalent a plus.</li><li>
5+ years in infrastructure ops; 3+ years hands-on with Confluent Platform &amp; Apache Kafka (KRaft mode preferred).</li><li>
Proven track record in deploying/managing Kafka clusters across multi-environments (dev/test/UAT/preprd/prod/DR); expertise in Ansible/Terraform/Helm for automated installs.</li><li>
Proficiency in Bash/Python scripting; Kafka admin APIs, Connect, Streams, ksqlDB; Confluent CLI, REST Proxy.</li><li>
Containerization (Docker/K8s); CI/CD (Jenkins/GitHub Actions); multi-cloud (AWS/GCP/Azure) with managed services like MSK.</li><li>
Tools like Prometheus/Grafana/ELK; experience with upgrades, backups, DR (MirrorMaker/Replicator), and performance tuning.</li><li>
SSL/TLS, SASL, ACLs/RBAC; auditing and compliance in distributed systems.</li><li>
Strong troubleshooting, documentation, and communication; ability to handle on-call rotation.</li></ul>
LlA0WcKzEp</div>

Confluent Kafka Infrastructure Administrator

<div><h1 class="jobSectionHeader">Job Description: IBM Cloud Pack for Data Administrator</h1>
Job Title: IBM Cloud Pack for Data Administrator 
Experience: 7&ndash;8 Years 
Location: Remote 
Employment Type: Full-Time<h3 class="jobSectionHeader">
Role Summary</h3>
We are looking for an IBM Cloud Pack for Data Administrator with strong experience in managing, deploying, and supporting CP4D clusters in enterprise environments. The role involves maintaining platform health, ensuring scalability, and facilitating smooth integration with data engineering and analytics teams.<h3 class="jobSectionHeader"> 
Key Responsibilities</h3><ul><li>
Install, configure, upgrade, and maintain IBM Cloud Pack for Data environments.</li><li>
Manage OpenShift/Kubernetes clusters that host CP4D services.</li><li>
Monitor system performance, resource utilization, and availability.</li><li>
Manage user provisioning, access control, and security configurations.</li><li>
Troubleshoot CP4D services, pods, and cluster issues.</li><li>
Coordinate deployments and updates for CP4D services/modules.</li><li>
Maintain backup, recovery, and DR processes.</li><li>
Collaborate with platform, data engineering, and analytics teams to support workflows.</li>
Document processes, configurations, and architectural changes. 
<li>
 
Required Skills &amp; Experience 
</li><li>
7&ndash;8 years of experience in platform administration, including 3&ndash;5 years with CP4D.</li><li>
Strong hands-on experience with Red Hat OpenShift / Kubernetes.</li><li>
Knowledge of containerization &amp; microservices architecture.</li><li>
Experience with storage (NFS, Portworx, Ceph, etc.).</li><li>
Understanding of networking, ingress, routing, and load balancing.</li><li>
Experience with security policies, TLS certificates, LDAP integration.</li><li>
Strong troubleshooting and system optimization skills.</li></ul>
86x0S9PDML</div>

IBM Cloud Pack Data Administrator

Vizzwebsolutions Pvt Ltd

Job Title: DevOps EngineerJob Description: We are looking for a hands-on DevOps Engineer / Server Specialist with strong experience in cloud infrastructure management, especially AWS. The ideal candidate will be responsible for managing, deploying, automating, and maintaining servers and cloud-based production systems while ensuring high availability, scalability, and security.Key Responsibilities:<ul><li>Deploy, configure, and maintain cloud servers and production environments.</li><li>Manage and monitor cloud infrastructure, ensuring performance, uptime, and reliability.</li><li>Automate server provisioning, configuration, and deployment processes.</li><li>Implement, maintain, and improve CI/CD pipelines for seamless deployments.</li><li>Troubleshoot and resolve server and system issues across applications and platforms.</li><li>Conduct pre-production testing to ensure system stability and quality.</li><li>Implement best practices for system security and compliance.</li><li>Recommend architecture and process improvements for efficient server management.</li><li>Define and deploy monitoring, logging, and alerting solutions for server performance.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science or a related field.</li><li>Minimum 2 years of experience as a DevOps Engineer or Server Administrator.</li><li>Strong hands-on experience with AWS (mandatory); Azure/GCP experience is a plus.</li><li>Expertise in server management, virtualization, and cloud infrastructure.</li><li>Knowledge of containerization and orchestration (Docker, Kubernetes).</li><li>Strong analytical, problem-solving, and troubleshooting skills.</li><li>Excellent verbal and written communication skills.</li><li>Ability to work efficiently in a fast-paced environment.</li></ul>Technical Skills (Preferred):<ul><li>CI/CD pipeline management (Jenkins, GitLab CI/CD, etc.)</li><li>Monitoring and logging tools (CloudWatch, Prometheus, ELK stack)</li><li>Scripting skills (Python, Bash, or PowerShell)</li><li>Security best practices for servers and cloud infrastructure</li></ul>We Offering:<ul><li>Job Type: Full-time</li><li>Salary &amp; Benefits</li><li>Market competitive Salary</li><li>CC Fund, Punctuality Bonus, Paid Leaves.</li><li>Medical Insurance</li><li>EOBI</li><li>Performance Bonus</li><li>Increments</li><li>Sport Activities</li></ul>For More Details, Contact Us:03115333221/03345522981Address:Head Office:- STS Mall Plaza, Civic Center Phase 4 Bahira Town, Rawalpindi, Islamabad, PunjabJob Type: Full-timeWork Location: In person

Devops Engineer

Explore 1037+ Client systems technical support administrator in Islamabad Pakistan this December. Find roles across top companies and apply now to boost your career.

1037 client systems technical support administrator jobs IN Islamabad Pakistan

Client Systems Technical Support Administrator

Control-M - Grafana Administrator/Developer

Control-M - Grafana Administrator/Developer

Linux/Unix System Administrator

Confluent Kafka Infrastructure Administrator

IBM Cloud Pack Data Administrator

Devops Engineer