customer support coordinator

maison d'art

As a Customer Service Coordinator, you will play a key role in supporting clients and ensuring a seamless order process from inquiry to delivery. This role requires excellent communication, organizational skills, and attention to detail to manage client requests, provide accurate information, and coordinate with internal teams until orders are fully completed.Skills<ul><li>Experience in customer service, sales coordination, or order management (showroom or trading environment is a plus).</li><li>Strong interpersonal and communication skills to effectively interact with clients and colleagues.</li><li>Solid understanding of pricing, shipping, and order fulfillment processes.</li><li>Highly organized with excellent multitasking and prioritization abilities.</li><li>Proficiency in MS Office and customer service/order management software.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Strong follow-up skills and problem-solving abilities.</li><li>Positive, client-focused attitude with professionalism under pressure.</li><li>Ability to work independently as well as part of a team.</li><li>Fluency in English.</li></ul>

Customer Service Coordinator

Fleet Financial Group, Inc

Location: Dubai, UAE Employment Type: Full-Time​Job SummaryWe are seeking a proactive and versatile Chinese-Speaking Office Support Coordinator to provide comprehensive administrative assistance across various departments, including project coordination, procurement, HR, and client relations. The ideal candidate will facilitate effective communication between Chinese-speaking stakeholders and internal teams, ensuring smooth operations and contributing to the success of our real estate projects.​Key Responsibilities<ul><li>Administrative Support: Assist in daily administrative tasks, including scheduling meetings, managing correspondence, and maintaining records.​</li><li>Translation and Interpretation: Provide accurate translation and interpretation between Chinese and English for documents, meetings, and communications.​</li><li>Client Liaison: Serve as the primary point of contact for Chinese-speaking clients, addressing inquiries and facilitating effective communication.​</li><li>Project Assistance: Support project teams by coordinating with contractors, consultants, and suppliers, ensuring timely delivery of materials and services.​</li><li>Procurement Coordination: Assist in sourcing and procuring materials from Chinese suppliers, managing orders, and tracking deliveries.​</li><li>HR Support: Aid in HR functions such as onboarding new employees, maintaining personnel records, and coordinating training sessions.​</li><li>Document Management: Organize and maintain both physical and digital files, ensuring easy retrieval and compliance with company policies.​</li><li>Event Coordination: Help plan and execute company events, meetings, and client visits, ensuring all logistical aspects are handled efficiently.​</li></ul>Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.​</li><li>Experience: Minimum of 2 years in an administrative or coordination role, preferably within the real estate or construction industry.​</li><li>Language Proficiency: Fluent in Mandarin Chinese and English, both written and spoken.​</li><li>Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with office management software.​</li><li>Interpersonal Skills: Strong communication and interpersonal abilities, with a customer-service-oriented mindset.​LinkedIn</li><li>Organizational Skills: Excellent organizational and multitasking capabilities, with attention to detail.​</li><li>Cultural Competence: Understanding of Chinese business etiquette and cultural nuances.</li></ul>Preferred Attributes<ul><li>Experience in a bilingual administrative role within a multicultural environment.​</li><li>Familiarity with procurement processes and supplier management.​</li><li>Ability to work independently and collaboratively within a team.​</li><li>Adaptability to dynamic work environments and changing priorities.</li></ul>Job Type: Full-time

Chinese-Speaking Office Support Coordinator

Real Estate

Location: Dubai, UAEEmployment Type: Full-Time​Job SummaryWe are seeking a proactive and versatile Chinese-Speaking Office Support Coordinator to provide comprehensive administrative assistance across various departments, including project coordination, procurement, HR, and client relations. The ideal candidate will facilitate effective communication between Chinese-speaking stakeholders and internal teams, ensuring smooth operations and contributing to the success of our real estate projects.​Key Responsibilities<ul><li>Administrative Support: Assist in daily administrative tasks, including scheduling meetings, managing correspondence, and maintaining records.​</li><li>Translation and Interpretation: Provide accurate translation and interpretation between Chinese and English for documents, meetings, and communications.​</li><li>Client Liaison: Serve as the primary point of contact for Chinese-speaking clients, addressing inquiries and facilitating effective communication.​</li><li>Project Assistance: Support project teams by coordinating with contractors, consultants, and suppliers, ensuring timely delivery of materials and services.​</li><li>Procurement Coordination: Assist in sourcing and procuring materials from Chinese suppliers, managing orders, and tracking deliveries.​</li><li>HR Support: Aid in HR functions such as onboarding new employees, maintaining personnel records, and coordinating training sessions.​</li><li>Document Management: Organize and maintain both physical and digital files, ensuring easy retrieval and compliance with company policies.​</li><li>Event Coordination: Help plan and execute company events, meetings, and client visits, ensuring all logistical aspects are handled efficiently.​</li></ul>Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Communications, or a related field.​</li><li>Experience: Minimum of 2 years in an administrative or coordination role, preferably within the real estate or construction industry.​</li><li>Language Proficiency: Fluent in Mandarin Chinese and English, both written and spoken.​</li><li>Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with office management software.​</li><li>Interpersonal Skills: Strong communication and interpersonal abilities, with a customer-service-oriented mindset.​LinkedIn</li><li>Organizational Skills: Excellent organizational and multitasking capabilities, with attention to detail.​</li><li>Cultural Competence: Understanding of Chinese business etiquette and cultural nuances.</li></ul>Preferred Attributes<ul><li>Experience in a bilingual administrative role within a multicultural environment.​</li><li>Familiarity with procurement processes and supplier management.​</li><li>Ability to work independently and collaboratively within a team.​</li><li>Adaptability to dynamic work environments and changing priorities.</li></ul>Job Type: Full-time

Ideal International Power Tools FZE

Job Description: Sales CoordinatorPosition: Sales Coordinator Department: Sales &amp; Operations Location: Deira, UAE Employment Type: Full-TimeSalary Range: AED 3000-4000 ( Depends on Experience )Job OverviewWe are looking for a dynamic and detail-oriented Sales Coordinator to support daily sales operations, customer communication, service coordination, and administrative tasks. The ideal candidate should have strong organizational skills, experience in sales support, and the ability to manage multiple communication channels effectively.Key ResponsibilitiesSales Support &amp; Coordination<ul><li>Assist the sales team by preparing quotations, invoices, sales orders, and follow-up schedules.</li><li>Coordinate daily sales activities and ensure timely follow-ups with customers through Instagram, Facebook, Email, Telephone, and WhatsApp.</li><li>Support lead generation efforts through cold calling and prospect identification.</li><li>Maintain and update customer records, sales databases, and CRM systems.</li></ul>Customer Service &amp; After-Sales Handling<ul><li>Manage incoming service inquiries promptly.</li><li>Handle customer complaints, escalate issues when required, and ensure effective after-sales support.</li><li>Coordinate with the service team to schedule repairs, replacements, or product-related support.</li></ul>E-Commerce &amp; Digital Coordination<ul><li>Manage listings, orders, and customer queries on platforms such as Amazon, Noon, Shopify, or other relevant E-commerce channels (as applicable).</li><li>Ensure product availability, pricing updates, and timely order processing.</li></ul>Stock Monitoring &amp; Procurement Support<ul><li>Monitor stock levels daily and coordinate with the procurement/warehouse team regarding stock availability.</li><li>Follow up on pending orders, deliveries, and inventory updates.</li><li>Assist in preparing stock reports and aligning with procurement needs.</li></ul>Reporting &amp; Documentation<ul><li>Prepare professional emails, official communication, and sales reports.</li><li>Generate daily, weekly, and monthly MIS reports, including sales performance, customer follow-ups, and pending orders.</li><li>Assist in maintaining documentation, filing, and administrative workflows.</li></ul>Requirements<ul><li>Proven experience as a Sales Coordinator, Sales Administrator, or similar sales support role.</li><li>Experience in the Power Tools / Hardware / Construction Tools industry is an added advantage.</li><li>Proficiency in MS Office, especially Excel.</li><li>Experience with E-commerce platforms (Amazon, Noon, Shopify, etc.) preferred.</li><li>Ability to multitask, manage time effectively, and work in a fast-paced environment.</li><li>Strong customer service and problem-solving skills.</li><li>Languages Known: English, Hindi.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Power Tools Industry as Sales Coordinator Role?</li><li>Did you manage E-Commerce platform for leads generation?</li><li>Do you have experience in online and off line stock inventory ?</li></ul>Experience:<ul><li>Sales Coordinator : 2 years (Required)</li></ul>

Sales Coordinator

Confidential

Job Title: Customer Support Executive (Dubai)&nbsp;<ul><li>Location: Dubai</li><li>Salary: AED 1,800 – 2,000 per month (maximum) + Attractive Incentives</li><li>Languages Required: Telugu, Kannada, and Hindi</li><li>Employment Type: Full-time</li><li>Shift: Day Shift</li><li>Weekly Off: Rotational Week Off</li></ul>&nbsp;Key Responsibilities:&nbsp;<ul><li>Drive sales by encouraging users to register accounts and actively participate on the platform through chat and inbound/outbound calls.</li><li>Promote platform features, offers, bonuses, and benefits to maximize user engagement.</li><li>Assist users with account registration, deposits, withdrawals, and transaction-related queries.</li><li>Achieve daily, weekly, and monthly sales targets (primary and secondary).</li><li>Maintain accurate records of leads, conversions, and user activity.</li><li>Use Excel for data tracking, sales reporting, and performance analysis.</li><li>Deliver persuasive, professional, and empathetic communication to ensure customer satisfaction and retention.</li></ul>&nbsp;Requirements:&nbsp;<ul><li>Prior telesales experience preferred (experience in gaming or fintech domains will be an added advantage).</li><li>Fluency in Telugu, Kannada, and Hindi is mandatory.</li><li>Basic proficiency in MS Excel (data entry and basic formulas).</li><li>Strong sales orientation with the ability to handle objections and close deals effectively.</li><li>Immediate joiners will be preferred.</li></ul>

Customer Support Executive (Telugu)

ELSEWEDY ELECTRIC UAE

<div>
 
 
 
 Job Summary
 
 
 
 
 The
 
 Sales Coordinator
 
 supports the sales operations of the Cable Division by managing customer inquiries, preparing quotations, processing sales orders, coordinating with internal departments, and ensuring timely delivery of cable products. The Sales coordinator serves as the main communication link between customers, sales teams, production, and logistics.
 
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 
 
 Customer Service &amp; Sales Support
 
 
 <ul>
 <li>
 Handle incoming inquiries from customers related to cable products, specifications, pricing, and availability.
 </li>
 <li>
 Prepare and issue quotations based on approved pricing, technical data, and customer requirements.
 </li>
 <li>
 Follow up with customers on quotations, negotiate terms (as per authority), and support sales to close deals.
 </li>
 <li>
 Maintain strong customer relationships and provide timely information on order status.
 </li>
 </ul>
 
 
 Order Processing &amp; Documentation
 
 
 <ul>
 <li>
 Receive and verify customer purchase orders (pricing, specifications, lengths, terms, delivery schedule).
 </li>
 <li>
 Create and process sales orders in the ERP system (SAP/Oracle/Other).
 </li>
 <li>
 Coordinate with planning/production to confirm material availability and expected delivery dates.
 </li>
 <li>
 Prepare order confirmations, proforma invoices, delivery notes, and related documents.
 </li>
 </ul>
 
 
 Coordination With Internal Departments
 
 
 <ul>
 <li>
 Coordinate with the logistics team for dispatch planning and shipment arrangements.
 </li>
 <li>
 Communicate with finance regarding customer credit limits, payments, and hold releases.
 </li>
 <li>
 Liaise with technical/engineering teams to ensure correct cable specifications are offered.
 </li>
 <li>
 Support the sales manager with reports, follow-ups, and day-to-day sales operations.
 </li>
 </ul>
 
 
 Reporting &amp; Data Management
 
 
 <ul>
 <li>
 Maintain sales trackers, quotation logs, order pipelines, and delivery schedules.
 </li>
 <li>
 Generate weekly and monthly sales performance reports.
 </li>
 <li>
 Track pending orders, delays, and customer issues and take proactive action.
 </li>
 <li>
 Update pricing lists, product data, customer database, and CRM records.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Electrical Engineering or a related field
 </li>
 <li>
 0&ndash;1 year of experience as a Sales Coordinator, preferably in cables, cable accessories, or electrical products
 </li>
 <li>
 CRM Certificate is a plus
 </li>
 <li>
 Proficiency in MS Office and CRM tools
 </li>
 <li>
 English and Arabic language proficiency
 </li>
 </ul>
 
 
</div>

Sales Support Coordinator

Vostok Trading LLC

The Sales Coordinator supports the sales team by managing sales operations, coordinating with internal departments, and ensuring smooth order processing and customer communication.Key Responsibilities:<ul><li>Coordinate with the sales team to support day-to-day sales activities</li><li>Prepare and follow up on quotations, proposals, and sales orders</li><li>Process sales orders and ensure timely delivery coordination with logistics/warehouse teams</li><li>Maintain and update customer records, sales data, and CRM systems</li></ul>Requirements &amp; Skills:<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration or related field</li><li>Proven experience as a Sales Coordinator or similar role (preferred)</li><li>Strong communication and coordination skills</li><li>Proficient in MS Office (Excel, Word, PowerPoint)</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Sales Cordinator

Explore 4655+ Customer support coordinator in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

4655 customer support coordinator jobs IN Dubai United Arab Emirates

Customer Service Coordinator

Chinese-Speaking Office Support Coordinator

Chinese-Speaking Office Support Coordinator

Sales Coordinator

Customer Support Executive (Telugu)

Sales Support Coordinator

Sales Cordinator