(male) cold calling sales agent / outbound sales development representative (sdr)

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customer support representative

FineXcloud

Job Description:We are looking for a Customer Support Representative with experience in ERP systems to assist our clients with inquiries, technical issues, and product-related questions. As the first point of contact, you will play a key role in ensuring customer satisfaction and retention, while also supporting users on ERP-related functionalities.Responsibilities:<ul><li>Respond to customer queries via phone, email, or chat promptly and professionally.</li><li>Provide accurate information about products, services, and ERP functionalities.</li><li>Troubleshoot ERP-related issues and provide first-level support.</li><li>Resolve customer complaints and ensure a high level of satisfaction.</li><li>Record customer interactions and maintain detailed service records.</li><li>Collaborate with ERP consultants and technical teams to resolve complex issues.</li><li>Follow up with customers to ensure issues are fully resolved.</li></ul>Requirements:<ul><li>1 to 2 years of experience in customer support</li><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred)</li><li>Strong communication and problem-solving skills.</li><li>Basic understanding of ERP systems and business processes</li><li>Ability to stay calm and professional under pressure.</li><li>Only female candidates can apply</li><li>Basic computer skills and familiarity with CRM and ERP platforms.</li></ul>Apply Now: jobs@finexcloud.comJob Type: Full-timeWork Location: In person

Customer Support Representative

UserWise

<div>
 
 Schedule
 
 
 
 Monday to Friday
 
 
 6pm to 3am OR 2 am - 11 am (Pakistan time)
 
 
 
 Type
 
 
 
 Full-time
 
 
 
 Position Overview
 
 
 
 As a Customer Service Agent for UserWise Services, you play a crucial role in delivering exceptional support to our app users and maintaining the app's positive reputation. Your primary responsibility is to address user inquiries, resolve issues, and ensure a seamless experience for players who earn rewards by installing games and achieving milestones.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Review Management: Monitor and respond to user reviews on the App Store and Google Play. Ensure users know we're committed to resolving their issues while maintaining a positive public image and app rating
 </li>
 <li>
 User Support: Handle incoming user tickets, providing assistance, troubleshooting tracking or account-related issues, and ensuring timely resolutions
 </li>
 <li>
 Escalation Management: Proactively escalate urgent or widespread issues directly to the development team, enabling swift resolution to maintain app functionality and user satisfaction
 </li>
 <li>
 Communication: Maintain a professional yet friendly tone in all interactions to foster trust and loyalty among users
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 1+ year of experience in Online Customer Support
 </li>
 <li>
 Excellent written (English) communication skills with the ability to adapt tone and style based on the audience.
 </li>
 <li>
 Strong problem-solving abilities and attention to detail to ensure accurate and effective issue resolution
 </li>
 <li>
 Ability to prioritize and escalate urgent matters appropriately
 </li>
 <li>
 Customer-focused mindset with a commitment to delivering a positive user experience
 </li>
 <li>
 Familiarity with mobile apps and basic troubleshooting processes is a plus
 </li>
 <li>
 This position is ideal for someone passionate about helping users, solving problems, and contributing to the success of a growing app by ensuring player satisfaction
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Market competitive, tax-free USD salaries
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Performance Bonus
 </li>
 <li>
 Annual Performance Reviews
 </li>
 </ul>
</div>

TekBoox

Tekboox, a US-based IT company, is urgently looking to hire a Customer Support Executive(US Health Market)Responsibilities:<ul><li>Provide exceptional customer support for healthcare clients.</li><li>Handle patient scheduling for US-based doctors, including appointments, follow-ups, and reminders.</li><li>Manage prior authorization requests by coordinating with insurance providers and verifying required documentation.</li><li>Respond promptly to patient inquiries via phone, email, and chat while maintaining high service standards.</li><li>Possess working knowledge of insurance providers and their plans.</li><li>Be familiar with EMR/EHR platforms and medical billing systems.</li><li>Demonstrate strong communication, problem-solving, and customer service skills.</li></ul>Requirements:<ul><li>Up to 2 years of professional experience.</li><li>Excellent English communication skills (spoken and written).</li><li>Candidates with an O/A Levels background or IELTS certification will be preferred.</li></ul>Job Location &amp; Timing:<ul><li>Location: DHA Phase 3, Y Block, Lahore</li><li>Shift: Night Shift (7:00 PM to 4:00 AM)</li><li>Work Mode: Onsite, 5 days a week</li></ul>How to Apply:Interested candidates may send their resumes to: saddam.hussain@tekboox.comJob Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

Hashtag Trend

We&rsquo;re hiring &lsquo;Customer Support Executive, for our USA-based campaign &ldquo;Logistics &amp; Dispatch&rdquo;.Perks &amp; Benefits:<ul><li>Saturday &amp; Sunday Off</li><li>Transport facility for Females</li><li>Daily Meal</li><li>Career Growth</li><li>Events &amp; Celebrations</li><li>Acquire leadership and teamwork skills</li></ul>Requirements:<ul><li>Graduation/Intermediate</li><li>Fluent in English</li><li>Fresh to 6 months experience</li></ul>Timings: 6pm - 3am (night-shift only)Location: Webex Enterprises (LDA Branch) Plot 1090, Block C Lda Avenue Phase 1 Lda Avenue, Lahoreor WhatsApp at 03196490484Job Types: Full-time, FresherPay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative - Truck Dispatcher

OZ Developers

Company: OZ GroupLocation: Bahria Orchard, Lahore (Onsite)Job Type: Internship (Full-Time)Duration: 3 Months (Can be extended based on performance)Job Description:OZ Group is looking for a confident and energetic Customer Support Representative (Calling Agent &ndash; Intern) to join our team. This is a great opportunity for fresh graduates or students who want to gain hands-on experience in customer dealing and communication.Responsibilities:<ul><li>Make outbound calls to customers</li></ul><ul><li>Handle customer inquiries professionally</li></ul><ul><li>Provide information about company services</li></ul><ul><li>Maintain call records and follow-ups</li></ul><ul><li>Resolve basic customer complaints</li></ul><ul><li>Coordinate with internal departments when required</li></ul>Requirements:<ul><li>Good communication skills (Urdu &amp; basic English)</li></ul><ul><li>Confident speaking skills</li></ul><ul><li>Basic computer knowledge</li></ul><ul><li>Positive attitude and willingness to learn</li></ul><ul><li>Fresh candidates are encouraged to apply</li></ul>What We Offer:<ul><li>Practical work experience</li></ul><ul><li>Professional working environment</li></ul><ul><li>Internship certificate</li></ul><ul><li>Opportunity for permanent position based on performance</li></ul>Location: 4th Floor, Bahria Sky Mall, Bahria Orchard, LahoreWorking Days: Monday to SaturdayJob Type: Internship Contract length: 3 monthsPay: Rs15,000.00 - Rs25,000.00 per monthWork Location: In person

Customer Support Representative (Calling Agent) – Internship

Web Applications & Data Integration Company

Job Title: Customer Service RepresentativeLocation: College Road, Lahore Employment Type: Full-Time Shift Timing: 9:00 PM &ndash; 6:00 AM PKT (Night Shift)Position SummaryWe are looking for a dedicated and customer-focused Customer Service Representative to join our team. The ideal candidate will act as the primary point of contact between the company and its customers, ensuring high-quality service, resolving inquiries efficiently, and maintaining strong customer satisfaction.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person</li><li>Identify customer concerns, determine root causes, and provide appropriate solutions with follow-up</li><li>Maintain accurate and updated records in the CRM system</li><li>Process orders, applications, forms, and service requests accurately</li><li>Follow company communication standards, policies, and service guidelines</li><li>Escalate complex or unresolved issues to the relevant internal departments</li><li>Provide feedback to improve customer service processes</li><li>Handle returns and exchanges according to company policies</li><li>Maintain a courteous, empathetic, and professional attitude at all times</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in a relevant field</li><li>Prior experience in customer support or client service roles preferred</li><li>Strong verbal and written communication skills with excellent phone etiquette and active listening</li><li>Familiarity with CRM platforms is a plus</li><li>Ability to multitask, prioritize responsibilities, and manage time effectively</li><li>Strong problem-solving skills with attention to detail</li></ul>Job Type: Full-Time**Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Are you willing to work the night shift from 9:00 PM to 6:00 AM PKT?</li></ul>Work Location: In person

Customer Service Representative

AV Private Limited

Job post summaryPay: 50,000.00 (PKR) - 70,000.00 (PKR) per monthJob description:Position Overview: We are looking for a Customer Service Representative who will serve as the primary point of contact for customers, ensuring timely and accurate responses to inquiries. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to handle customer concerns with patience and professionalism.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, or social media.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer issues efficiently and escalate complex cases to the relevant department.</li><li>Maintain customer records by updating information in the system.</li><li>Ensure a high level of customer satisfaction through effective communication and follow-ups.</li><li>Process orders, refunds, account updates, and service requests.</li><li>Meet performance targets including response time, quality standards, and customer satisfaction ratings.</li><li>Collaborate with the team to improve processes and enhance the customer experience.</li></ul>Requirements:<ul><li>Minimum education: Intermediate or Bachelor&rsquo;s degree preferred.</li><li>Prior experience in customer support (voice or non-voice) is a plus.</li><li>Strong verbal and written communication skills.</li><li>Good problem-solving and active listening abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In personJob Types: Full-time, FresherPay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Explore 594+ Customer support representative in Dha Lahore Jobs In Lahore this February. Find roles across top companies and apply now to boost your career.

594 customer support representative jobs In Dha Lahore Jobs In Lahore

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative - Truck Dispatcher

Customer Support Representative (Calling Agent) – Internship

Customer Service Representative

Customer Service Representative