customer sales representative Jobs in Islamabad

customer sales representative

helpline agent

associate technical client support Jobs in Islamabad

associate technical client support

client success manager – 1 Jobs in Islamabad

client success manager – 1

associate, client support Jobs in Islamabad

associate, client support

customer support representative

Creative Networks

About Creative Networks Creative Networks is a UK-based digital solutions company. We provide IT, marketing, and e-commerce services to international clients and are committed to delivering quality customer experiences through innovation and teamwork.About the Role We are looking for a Customer Support Representative with e-commerce experience. You will be responsible for handling customer inquiries, managing orders, and ensuring smooth operations across platforms such as Amazon, eBay, Shopify, and WooCommerce.Since this is a client-facing role, a clear and professional English accent is critical.Important: This role requires excellent spoken English with a clear, neutral, or British accent.Apply here - https://app.willotalent.com/invite/o4Uopu/Only candidates who complete the Willo video interview will be considered.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and live chat with clear, courteous communication</li><li>Manage orders, including placement, tracking, and resolving issues with customers or suppliers</li><li>Monitor e-commerce platforms to ensure smooth day-to-day operations</li><li>Collaborate with fulfillment and operations teams to support timely deliveries</li><li>Maintain high levels of customer satisfaction and professionalism</li></ul>Requirements<ul><li>Based in Rawalpindi or Islamabad (office-based role, not remote)</li><li>2&ndash;3 years of experience in e-commerce customer service (VA, call center, account management, ticket handling, etc.)</li><li>Fluent spoken English with a neutral or British accent (mandatory)</li><li>Strong written communication skills</li><li>High emotional intelligence and a customer-first approach</li><li>Familiarity with order management systems and customer service tools</li><li>Reliable, punctual, and able to manage multiple tasks effectively</li><li>Female candidates preferred</li></ul>Why Join Us?<ul><li>Competitive salary</li><li>Opportunity to work with an international UK-based company</li><li>Supportive team culture with career growth opportunities</li></ul>How to Apply Only candidates who complete the Willo video interview will be considered.Submit your application here: https://app.willotalent.com/invite/o4Uopu/Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthExperience:<ul><li>UK Market : 3 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

Customer Support Representative UK Market

GrowthRatio Solutions

Job Title: Customer Service Representative Company: GrowthRise Solutions Location: Bahria Town Phase 7, Islamabad Positions Available: 4 Job Type: Full-Time, On-SiteAbout UsGrowthRise Solutions is a rapidly growing e-commerce company dedicated to delivering excellent customer service. We're currently looking for enthusiastic and detail-oriented individuals to join our on-site team in Bahria Town Phase 7, Islamabad. This is a full-time opportunity with plenty of room to grow within the evolving world of e-commerce.Role OverviewAs a Customer Service Representative you&rsquo;ll be the first point of contact for our customers&mdash;assisting them with their orders, answering queries, and making sure they have a smooth and satisfying experience. You'll handle communications through live chat, email, and phone, always maintaining a helpful and professional tone.Your daily tasks will include responding to customer inquiries in a timely and courteous manner, processing orders, tracking shipments, and managing return requests. You&rsquo;ll also be responsible for maintaining accurate records of customer interactions and order details.You&rsquo;ll engage with customers in real-time via live chat to resolve issues and provide account-related support.Strong written and verbal English communication is essential, as you&rsquo;ll be assisting both local and international customers.Requirements<ul><li>Bachelor&rsquo;s degree in any field</li><li>Prior customer service experience preferred (knowledge of e-commerce platforms like eBay is a plus)</li><li>Must bring your own laptop daily</li><li>Must be able to commute to or plan to relocate near Bahria Town Phase 7, Islamabad</li></ul>What We Offer<ul><li>Starting salary: PKR 40,000/month</li><li>Career growth opportunities in a leading e-commerce business</li><li>Hands-on training and ongoing skill development</li><li>A dynamic, collaborative work environment</li><li>The chance to be part of a company that values customer satisfaction and innovation</li></ul>Important Note: This is a full-time, on-site position. If you are unable to work in person or do not meet the stated requirements, we respectfully request that you do not apply.Job Type: Full-time, Entry-Level / Fresher Salary: Starting from Rs. 40,000 per month Work Location: In person &ndash; Bahria Town Phase 7, IslamabadJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Job Title: Customer Service Specialist &ndash; E-commerceCompany: GrowthRise Solutions Location: Bahria Town Phase 7, Rawalpindi Openings: 4 Schedule: 8 hours per day, 6 days a week Mode: On-site (not remote)Role OverviewGrowthRise Solutions is seeking Customer Service Specialists/ E-commerce Customer Support to join our e-commerce operations team. The selected candidates will be responsible for handling customer inquiries, managing orders and returns, and providing real-time support to ensure a seamless customer experience. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.Key Responsibilities<ul><li>Customer Support: Respond promptly and professionally to customer inquiries through chat and other communication channels.</li><li>Order &amp; Return Management: Accurately process, track, and follow up on orders and returns.</li><li>Live Chat Support: Manage real-time interactions to resolve customer issues effectively.</li><li>Data Entry &amp; System Updates: Maintain accurate customer records within internal systems.</li><li>Microsoft Office Use: Utilize Excel and Word for reporting, tracking, and record-keeping.</li><li>Communication: Demonstrate clear written and verbal communication skills in English to support international customers.</li></ul>Qualifications<ul><li>Must be able to work daily on-site at our Bahria Town Phase 7 office.</li><li>Bachelor&rsquo;s degree in any discipline.</li><li>Previous experience in e-commerce operations (experience with eBay will be considered an advantage).</li><li>Must have a personal laptop to bring to the workplace.</li></ul>Additional Information<ul><li>Comprehensive training will be provided.</li><li>This is a full-time, on-site role. Only candidates committed to regular attendance and performance should apply.</li></ul>Job Type: Full-time Work Location: On-site (Bahria Town Phase 7, Rawalpindi)Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

E-commerce Customer Support

Tangent Technologies Pvt Ltd

Job description Responsibilities:<ul><li>Present, promote and sell products/services using solid arguments to existing and prospective customers</li><li>Perform cost-benefit and needs analysis of existing/potential customers to meet their needs</li><li>Establish, develop and maintain positive business and customer relationships</li><li>Reach out to customer leads through cold calling</li><li>Expedite the resolution of customer problems and complaints to maximize satisfaction</li><li>Achieve agreed upon sales targets and outcomes within schedule</li><li>Coordinate sales effort with team members and other departments</li><li>Analyze the territory/market&rsquo;s potential, track sales and status reports</li><li>Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li><li>Keep abreast of best practices and promotional trends</li><li>Continuously improve through feedback</li></ul>Requirements:<ul><li>Proven work experience of at least 1 year as a Customer Sales Representative</li><li>Excellent knowledge of MS Office</li><li>Familiarity with BRM and CRM practices along with ability to build productive business professional relationships</li><li>Highly motivated and target driven with a proven track record in sales</li><li>Excellent selling, negotiation and communication skills</li><li>Prioritizing, time management and organizational skills</li><li>Ability to create and deliver presentations tailored to the audience needs</li><li>Relationship management skills and openness to feedback</li><li>Bachelor&rsquo;s degree in business or a related field</li></ul>What we offer? (Benefits)<ul><li>Wonderful working environment unique opportunity to learn a complete product cycle.</li><li>Professionally nourishing non-bossy environment where your new ideas are welcomed.</li><li>Competitive salary and incentive package</li><li>Provident fund</li><li>Bi-annual increments</li><li>Appreciation awards</li><li>18 paid leaves</li><li>Health insurance</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>&bull; Are you comfortable in rotational shifts?</li><li>&bull; What is your current salary?</li><li>&bull; What is your expected salary?</li><li>&bull; Do you have excellent English Communication Skills?</li><li>&bull; Our office is located at i9/3 Islamabad. Do you have any commute</li><li>&bull; Can you join us immediately?</li><li>&bull; Do you have 1-2 year experience of US Healthcare Campaigns?</li></ul>Work Location: In person

Customer Support Agent

Talha Bin yaseen

We are seeking a friendly, patient, and empathetic Customer Service Associate to join our dynamic team. You will be the first point of contact for our customers, providing support and resolving inquiries across multiple channels (phone, email, live chat). The ideal candidate is a problem-solver who is dedicated to delivering outstanding service and creating positive customer experiences that build loyalty and trust.Key Responsibilities:<ul><li>Customer Interaction: Respond promptly and professionally to customer inquiries via phone, email, chat, and social media.</li><li>Issue Resolution: Listen attentively to customer concerns, troubleshoot problems, and provide accurate and effective solutions in a timely manner.</li><li>Product/Service Knowledge: Develop and maintain a deep understanding of our products, services, and policies to offer informed support and advice.</li><li>Order Management: Assist customers with order placement, cancellations, returns, exchanges, and shipping tracking.</li><li>Documentation: Accurately record and document customer interactions, transactions, comments, and complaints in our CRM system.</li><li>Feedback Loop: Collect and relay customer feedback to relevant internal teams (e.g., Product, Sales, Marketing) to help improve our offerings.</li><li>Team Collaboration: Work collaboratively with team members and other departments to resolve complex customer issues.</li><li>Policy Adherence: Follow company communication procedures, guidelines, and policies during every customer interaction.</li></ul>Required Skills and Qualifications <ul><li>High school diploma or equivalent.</li><li>Proven experience in a customer service role (6 months to 1+ years preferred).</li><li>Excellent verbal and written communication skills.</li><li>Strong active listening and problem-solving abilities.</li><li>Patience, empathy, and a customer-first attitude.</li><li>Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.</li><li>Basic computer proficiency and experience with CRM systems (e.g., Zendesk, Salesforce, HubSpot) is a plus.</li><li>Ability to remain calm and professional under pressure.</li></ul>Preferred Qualifications (Nice to Have) <ul><li>Associate&rsquo;s or Bachelor&rsquo;s degree.</li><li>Experience in [Your Industry, e.g., SaaS, E-commerce, Retail].</li><li>Proficiency in a second language.</li><li>Experience using a help desk software or ticketing system.</li></ul>Job Type: Full-timeExperience:<ul><li>Customer Service Associate: 1 year (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Willingness to travel:<ul><li>25% (Preferred)</li></ul>Work Location: In person

Customer Service Associate

Abacus Outsourcing

Customer Support Executive (CSE)&mdash;Walk-in Interviews at Abacus BPO, IslamabadWe are hiring dynamic customer service representatives for our ongoing international project(s). Candidates must be proficient in the English language.Bring an updated CV and CNIC. Interviews will be conducted on the spot.<ul><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad, Pakistan.</li><li>Walk-in Dates: 28-Aug-2025.</li><li>Timings: 11:00 AM - 5:00 PM</li></ul>Roles Available:<ul><li>Inbound Calls</li><li>International Projects</li></ul>Requirements:<ul><li>Strong verbal proficiency in English language is a must</li><li>O' Levels A-Levels/Intermediate/Bachelor&rsquo;s or above</li></ul>* Prior experience is not required.Benefits:<ul><li>Competitive salary</li><li>Performance-based incentives</li><li>Career growth</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shift</li></ul>Contact:<ul><li>Phone: 051 - 8746130</li><li>Email: hr.isb@abacus-global.com</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Executive (CSE) - Walk in Interviews for International Projects

Eposmatic (Pvt) Ltd

Job Title: Sales &amp; Marketing Representative Location: Islamabad (Field Based) Company: EPOSMATIC (Pvt) Ltd Employment Type: Full-timeAbout Us: EPOSMATIC is a leading product based SaaS company with active clients across Pakistan &amp; UAE. We help restaurants streamline their operations through innovative digital solutions.Position Overview: We are looking for a dynamic and motivated Sales &amp; Marketing Representative to lead our market expansion efforts in Pakistan. The ideal candidate will be responsible for generating leads, visiting restaurants, promoting our software &amp; closing sales.Key Responsibilities:<ul><li>Conduct field visits to restaurants, cafes and food outlets to introduce and promote EPOSMATIC.</li><li>Build and maintain strong relationships with restaurant owners and managers.</li><li>Understand client needs and present tailored solutions using our system.</li><li>Achieve monthly sales targets and prepare performance reports.</li><li>Execute local marketing campaigns, including online/offline promotions, demos, and follow-ups.</li><li>Gather market insights, competitor activity, and customer feedback.</li><li>Collaborate with the onboarding and support teams to ensure a smooth client experience.</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of experience in sales or marketing (preferably in tech, software, or hospitality sectors).</li><li>Strong communication, negotiation, and presentation skills.</li><li>Confidence in field visits and client meetings.</li><li>Self-motivated, energetic, and results-driven personality.</li><li>Basic understanding of Software or willingness to learn quickly.</li><li>Own conveyance is must required</li></ul>What We Offer:<ul><li>Competitive base salary + attractive commissions</li><li>Performance-based bonuses</li><li>Career growth opportunities in a fast-scaling tech company</li><li>On-the-job training and support</li><li>Travel allowance (if applicable)</li></ul>How to Apply: Send your resume and a short cover letter to &quot;admin@eposmatic.com&quot; with the subject &ldquo;Sales &amp; Marketing Representative &ndash; Islamabad&rdquo;.Job Type: Full-timePay: Rs100,000.00 - Rs200,000.00 per monthExperience:<ul><li>Sales: 1 year (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Business Development Officer

Explore 548+ Customer support representative in Islamabad this September. Find roles across top companies and apply now to boost your career.