customer service representative Jobs in Islamabad

customer service representative

sales man

sales officer

admin and help desk support agent Jobs in Islamabad

admin and help desk support agent

call center agents/csr (females candidates only) Jobs in Islamabad

call center agents/csr (females candidates only)

helpline agent

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

Helpline Agent

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthWork Location: On the road

Date posted: 15 September 2025Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responseibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In personJob Type: Full-timeWork Location: On the road

Helpline Agent's for English Campaign

Pay: Rs37,000.00 - Rs55,000.00 per monthJob description:Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthWork Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timeLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Up to Rs55,000.00 per monthWork Location: On the road

Helpline Agent for English Campaign

KONISHI

Senior Software Engineer &ndash; AI Orchestration &amp; InfrastructureLocation: Islamabad (Remote Option Available for the Right Candidate)Employment: Full-timeAbout UsWe are building Konishi, an Agentic AI platform that automates critical parts of the insurance underwriting process. Our product focuses on extracting data from complex insurance documents, populating structured templates, and integrating seamlessly with enterprise systems.Underwriters currently spend about 800 hours per year on administrative tasks. Our mission is to recover this time, enabling them to focus on high-value decision-making. This is an opportunity to join at an early stage, where your work will have a direct and lasting impact on both the product and the company.The RoleAs a Senior Software Engineer, you will be responsible for building the backbone of our agentic AI system. You will work closely with the founder, who leads AI workflow design and integration, to:<ul><li>Build and maintain the agent orchestration layer, including state management, multi-agent workflows, retries, and parallel execution.</li><li>Set up secure and scalable infrastructure for both on-premise and cloud deployments.</li><li>Ensure observability and traceability of agent operations through logging, metrics, and debugging tools.</li><li>Design and implement integrations with enterprise insurance systems such as email servers, underwriting software, and document workflows.</li><li>Apply best practices in software development, deployment, and security to meet the requirements of regulated enterprise environments.</li></ul>Responsibilities<ul><li>Develop and own the orchestration layer for multi-agent workflows.</li><li>Architect and implement scalable infrastructure using containerization (Docker/Kubernetes) and cloud services.</li><li>Design APIs and backend services to connect AI workflows with external systems.</li><li>Implement monitoring, logging, and debugging pipelines to ensure reliability and transparency.</li><li>Ensure data security through audit logging, role-based access control, and encryption in transit and at rest.</li><li>Collaborate closely with the founder to rapidly iterate on evolving product requirements.</li><li>Establish and maintain best practices in code quality, testing, and deployment.</li><li>Contribute to technical discussions with clients.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Software Engineering, Computer Science, or a related field with a strong academic record.</li><li>Minimum 5 years of professional software engineering experience (backend, infrastructure, or platform engineering).</li><li>Strong proficiency in Python, including asynchronous programming and API development.</li><li>Experience with cloud platforms and container orchestration (Docker/Kubernetes).</li><li>Familiarity with agentic AI design patterns (orchestrator-worker, hierarchical agents, parallel execution).</li><li>Experience integrating backend systems with enterprise software (APIs, email systems, Excel/Word automation, CRMs).</li><li>Strong understanding of security best practices, including authentication, encryption, and access control.</li><li>Demonstrated ability to deliver high-quality systems quickly while ensuring long-term maintainability.</li></ul>Nice to Have<ul><li>Experience with LangChain, LangGraph, or LlamaIndex.</li><li>Familiarity with MCP (Model Context Protocol) and A2A (Agent-to-Agent) communication protocols.</li><li>Prior exposure to regulated industries such as insurance, banking, or healthcare.</li><li>Knowledge of observability frameworks (OpenTelemetry, Prometheus, Grafana).</li></ul>Why Join Us?<ul><li>High-impact role: Build the core backbone of a product that is redefining insurance technology.</li><li>Ownership: Take responsibility for critical architecture decisions as an early hire.</li><li>Growth: Work at the intersection of AI, backend engineering, and enterprise integration.</li><li>Mission-driven: Contribute to transforming how underwriters operate and deliver value.</li></ul>Join Konishi and help build the future of insurance!Job Type: Full-timePay: Rs200,000.00 - Rs300,000.00 per monthApplication Question(s):<ul><li>Can you describe a time when you designed a system that had to manage multiple tasks in parallel or coordinate across different services? How did you handle retries, failures, and state management?</li><li>How would you design an API service that allows one system to request processing of a large document and receive results later, without blocking?</li><li>If you were asked to design a secure environment for processing sensitive insurance documents, what would be your top 3 priorities?</li></ul>Work Location: In person

Senior Software Engineer - AI Orchestration & Infrastructure

Florida Insurance Center, Inc

We are seeking a motivated and results-driven Insurance Agent to join our team. As an Insurance Agent, you will be responsible for selling insurance policies to individuals and businesses, providing exceptional customer service, and building long-term relationships with clients.Key Responsibilities:- Sell insurance policies (life, health, auto, home, etc.) to new and existing clients- Build and maintain relationships with clients to understand their insurance needs- Provide policy information, quotes, and recommendations to clients- Process insurance applications and claims- Meet sales targets and performance goals- Stay up-to-date with industry trends and regulatory changesRequirements:- Insurance license (Life, Health, Property &amp; Casualty, etc.)- Strong communication and sales skills- Ability to build and maintain client relationships- Knowledge of insurance products and industry trends- Strong organizational and time management skillsWhat We Offer:- Competitive commission structure- Opportunities for career growth and development- Comprehensive training and support- Collaborative and dynamic work environmentJob Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

insurance agent

Healthcare Evolutions Medical Services Pvt. Ltd.

An Australian Medical Company - Healthcare Evolutions - is seeking a dedicated and enthusiastic individual to join our team as CSR/Call Center Agent at our Islamabad office located in E-11.Position: CSR/Call Center AgentLocation: E-11, Islamabad, PakistanCompany: Healthcare EvolutionsJob Type: Full-timeSalary: 60,000 - 80,000 PKR (salary range based on interview performance and experience)Working Hours: 3:30 AM - 12:00 PM (Pakistan Standard Time) corresponding to 08:30 AM - 05:00 PM (Australian Standard Time)Key Responsibilities:&middot; Handle inbound and outbound customer calls professionally and courteously.&middot; Provide excellent customer service, addressing Patient inquiries, resolving issues, and ensuring Patient satisfaction.&middot; Communicate effectively within and outside the organization to ensure smooth interactions.&middot; Maintain accurate and detailed records of customer interactions.Requirements:&middot; Excellent English Communication skills required&middot; Ability to effectively communicate with Patients and colleagues.&middot; Proficient in using communication tools and software.&middot; Flexibility to work during 03:30 AM - 12:00 PM (Pakistan Standard Time) corresponding to 8:30 AM - 5:00 PM (Australian Standard Time)Timing may vary due to day light saving.Application Process:Interested candidates are encouraged to apply by sending their updated CV toaamir.g@healthcareevolutions.comNote:&middot; Female candidates are strongly encouraged to apply.&middot; Office timings are aligned with Australian Standard Time and may vary occasionally.&middot; Only shortlisted candidates will be contacted for interviews.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Call Center Agents/CSR (females candidates only)

Explore 20+ Helpline agent in Islamabad this September. Find roles across top companies and apply now to boost your career.

20 helpline agent jobs IN Islamabad

Helpline Agent

Helpline Agent

Helpline Agent's for English Campaign

Helpline Agent for English Campaign

Senior Software Engineer - AI Orchestration & Infrastructure

insurance agent

Call Center Agents/CSR (females candidates only)