hr intern

customer sales representative Jobs in Islamabad

customer sales representative

associate, client support Jobs in Islamabad

associate, client support

client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

customer care executive Jobs in Islamabad

customer care executive

helpline agent

ASK Development pvt Limited

Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthWork Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timeLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

Helpline Agent

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthWork Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: On the road

Frictionless Accounting Services (SMC-Private) Limited

<ul><li>VAT Returns (Standard, Flat Rate, Marginal schemes etc.)</li><li>Bookkeeping</li><li>Hands-on experience with accounting software like Xero, Sage, Capium free agent, and QuickBooks</li><li>Proficiency in MS Office</li><li>Good communication skills to liaise with UK managers</li><li>Targets oriented</li></ul>Office Timings: 12 pm to 9 pm (Mon - Fri) - one-hour breakRequired Experience: 2 Years minimumBenefits: EOBIMedical Insurance (IPD, OPD, Maternity)Paid leave and leave encashmentPakistan public holidaysJob Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your minimum gross salary expectation?</li><li>What is your current/last drawn gross salary as per the payslip?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>VAT: 2 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Senior Bookkeeper (UK Accounts/VAT experience is a Must)

A1 Global Technologies SMC-PVT Ltd

We&rsquo;re Hiring &ndash; Business Development &amp; Operations Manager (Call Center / BPO)Location: IslamabadJoining: ImmediateWe are setting up a new Call Center (15&ndash;20 seats) and looking for an experienced Business Development &amp; Operations Manager with strong knowledge of BPO industry + call center technologies.What You&rsquo;ll Do<ul><li>Acquire call center/BPO projects (domestic &amp; international).</li><li>Set up and manage operations, call center processes, and agent training.</li><li>Support in technical setup (cloud telephony, dialers, CRM integration).</li><li>Lead and monitor a team of agents and ensure smooth delivery.</li><li>Prepare reports, KPIs, and client updates.</li></ul>What We&rsquo;re Looking For<ul><li>1&ndash;2 years of experience in a call center/BPO role (business development + ops).</li><li>Understanding of cloud-based dialers, VoIP, CRM tools.</li><li>Strong communication and client relationship skills.</li><li>Entrepreneurial mindset &amp; ability to work in a fast-paced startup setup.</li><li>Immediate availability.</li></ul>Compensation<ul><li>Base Salary: 70k-150k</li><li>Incentives/commissions on client acquisition.</li></ul>If you have experience in growing call centers, acquiring projects, and managing both business &amp; operations, we&rsquo;d love to talk.Job Type: Full-timePay: Rs70,000.00 - Rs150,000.00 per monthWork Location: In person

Business Development & Operations Manager (Call Center / BPO)

Cerberus Comm.

Location: Bahria Town Phase 6, Rawalpindi, Pakistan (Must be available during US business hours, 7pm-4am)Employment Type: Full-TimeStart Date: Immediate (YOU MUST JOIN ON 1 DAY NOTICE)We are seeking an experienced LangGraph Developer to join our innovative AI team immediately. In this role, you will design, build, and optimize stateful, multi-actor applications using LangGraph, focusing on integrating large language models (LLMs) for complex AI workflows. The ideal candidate has a strong background in graph-based AI development, with hands-on experience in creating scalable, agentic systems. This position requires working in US timezones to ensure seamless collaboration with our global team and stakeholders. If you're passionate about AI and ready to contribute from day one, we want to hear from you!Key Responsibilities<ul><li>Use CoPilot Tool Kit and Cursor AI for speedy Development</li><li>Design and implement LangGraph-based applications, including defining nodes, edges, and state management for multi-agent systems.</li><li>Integrate LangGraph with LLMs (e.g., via LangChain ecosystem) to build conversational agents, decision-making workflows, and dynamic AI pipelines.</li><li>Develop custom graphs for tasks such as retrieval-augmented generation (RAG), tool calling, and long-running processes with persistence.</li><li>Collaborate with AI engineers, data scientists, and product teams to translate requirements into robust LangGraph solutions.</li><li>Optimize graphs for performance, scalability, and error handling, including debugging complex state transitions and cycles.</li><li>Conduct code reviews, implement best practices for version control (e.g., Git), and ensure adherence to Python and LangChain coding standards.</li><li>Stay updated with the latest advancements in LangGraph, LangChain, and related AI frameworks to recommend innovative approaches.</li><li>Provide technical guidance and mentorship to junior developers working on AI projects.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Computer Science, Artificial Intelligence, or a related field (or equivalent experience).</li><li>Minimum 2 years of professional experience as a LangGraph Developer or in similar roles involving graph-based AI frameworks.</li><li>Proven expertise in LangGraph, including building custom graphs, agents, and stateful applications.</li><li>Strong proficiency in Python, with experience in LangChain, LangSmith, and related libraries for LLM orchestration.</li><li>Hands-on knowledge of integrating with APIs, databases (e.g., vector stores like Pinecone or FAISS), and cloud services (e.g., AWS, GCP).</li><li>Familiarity with AI concepts such as prompt engineering, chain-of-thought reasoning, and multi-agent collaboration.</li><li>Experience with testing and deployment tools like Docker, Kubernetes, or CI/CD pipelines.</li><li>Must have experience working with Cursor AI and GitHub Copilot for AI-assisted coding and development workflows.</li><li>Experience with CopilotKit (Copilot Toolkit) for building in-app AI copilots, including integration with React, LangChain, and LLMs via the AG-UI protocol.</li><li>Ability to work independently while aligning with US timezones (e.g., 9 AM - 5 PM EST availability required).</li><li>Excellent problem-solving skills, attention to detail, and a portfolio showcasing relevant LangGraph or AI projects.</li><li>Must be available to join immediately&mdash;no notice period preferred.</li></ul>Preferred Skills<ul><li>Experience with advanced LLM frameworks like Hugging Face Transformers, OpenAI API, or Anthropic Claude.</li><li>Knowledge of graph databases (e.g., Neo4j) and visualization tools for debugging AI workflows.</li><li>Familiarity with agile methodologies and tools like Jira or Trello.</li><li>Background in machine learning operations (MLOps) for deploying AI models at scale.</li></ul>What We Offer<ul><li>Salary up to 200,000 based on experience.</li><li>Flexible work with a focus on work-life balance.</li><li>Opportunities for professional growth and skill development in cutting-edge AI technologies.</li><li>Collaborative team environment with innovative projects.</li></ul>Job Type: Full-timePay: Up to Rs200,000.00 per monthApplication Question(s):<ul><li>When can you join? </li><li>What is your current and expected salary? </li><li>Only apply if you can work in night shift. Ok?</li></ul>Experience:<ul><li>LangGraph : 2 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

AI LangGraph Developer

FinVolution

<div>
 
 Job Summary:
 
 
 To spearhead our growth in the digital lending and BNPL space. This role involves identifying new lending opportunities, forming strategic partnerships (B2B and B2C), and driving customer acquisition. You will be a key player in shaping the company&rsquo;s expansion strategy while collaborating cross-functionally to deliver impactful lending products that solve real consumer and merchant pain points.
 
 
 
 
 
 Key Responsibilities:
 
 
 1. Lending &amp; BNPL Growth Strategy
 
 
 &bull;Identify market segments (e.g., e-commerce, retail, youth) where BNPL or micro-lending can drive value.
 
 
 &bull;Work with product and risk teams to localize offerings like installment plans, short-term loans, and embedded finance options.
 
 
 2. Merchant Acquisition &amp; Partnerships
 
 
 &bull;Onboard e-commerce/offline stores, point-of-sale retailers, and service providers to offer BNPL/lending at checkout.
 
 
 &bull;Develop partnership frameworks, pricing, and revenue-sharing models.
 
 
 &bull;Educate merchants on product benefits, customer impact, and integration process.
 
 
 3. Financial Institution &amp; Channel Partner Alliances
 
 
 &bull;Establish relationships with NBFCs, banks, aggregators, or agent networks for co-lending, capital sourcing, or collections support.
 
 
 &bull;Manage partnership lifecycle from due diligence to contract negotiation and performance monitoring.
 
 
 4. Sales Pipeline Management
 
 
 &bull;Develop a strong pipeline of potential partners, merchants, and referral agents.
 
 
 &bull;Lead end-to-end sales process: prospecting, pitching, negotiating, closing, and onboarding.
 
 
 &bull;Track and report KPIs such as lead conversion, active merchant count, disbursed volume, and repeat usage.
 
 
 5. Market Intelligence &amp; Product Feedback
 
 
 &bull;Conduct market analysis on consumer behavior, credit demand, and regulatory changes.
 
 
 &bull;Act as the voice of the market to inform product development, pricing, risk models, and marketing efforts.
 
 
 
 
 
 Qualifications:
 
 
 &bull;Bachelor&rsquo;s degree in Business, Finance, Marketing, or Economics (MBA preferred).
 
 
 &bull;4&ndash;8 years of experience in business development, preferably in fintech/Telco/Digital Banking, digital lending, BNPL, or consumer credit.
 
 
 &bull;Proven success in acquiring B2B partnerships and managing large accounts or merchant networks.
 
 
 &bull;Understanding of consumer lending dynamics, credit lifecycle, and embedded finance models.
 
 
 &bull;Familiarity with digital onboarding, credit scoring, and KYC/AML compliance in the fintech space.
 
 
 
 
 
 Preferred Experience:
 
 
 &bull;Worked in or with e-commerce, POS/retail chains, or platforms offering pay-later solutions.
 
 
 &bull;Strong network with fintechs, merchants, or telcos in Pakistan or similar markets.
 
 
 &bull;Experience working with underbanked populations or developing alternate credit assessment strategies.
 
 
 &bull;Familiarity with the regulatory landscape (e.g., SBP, SECP in Pakistan or other regulators).
 
 
 
 
 
 Key Skills:
 
 
 &bull;Strategic sales and negotiation
 
 
 &bull;B2B partnership development
 
 
 &bull;Credit/lending product understanding
 
 
 &bull;Analytical thinking and reporting
 
 
 &bull;Presentation and communication skills
 
 
 
</div>

Business Development Manager

Mobilink Bank

<div>
 
 Department:
 
 Central Finance &amp; Accounts
 
 
 
 Reports To:
 
 Head Accounts
 
 
 
 Job Grade:
 
 VP
 
 
 
 Total Positions:
 
 01
 
 
 
 Job Location:
 
 Head Office, Islamabad
 
 
 
 
 
 
 
 What is Executive Manager Accounts - MMBL?
 
 
 
 
 
 
 The
 
 Executive Manager Accounts at MMBL
 
 is responsible for overseeing the Bank&rsquo;s financial accounting and reporting function. The role involves reviewing monthly financial statements before they are presented to senior management, analyzing financial results against budgets and forecasts, and preparing detailed reports for management review. It also includes monitoring daily settlements, accounts payable/receivable, control accounts, and bank reconciliations to ensure accuracy and compliance. In addition, the Executive Manager leads transformation projects to improve processes and provides technical guidance on IFRS matters, ensuring that accounting practices remain aligned with regulatory and international standards.
 
 
 
 
 
 
 
 
 
 What Executive Manager Accounts - MMBL Does?
 
 
 
 
 
 <ul>
 <li>
 Responsible for reviewing monthly management and financial reports.
 </li>
 <li>
 Develop and maintain documentation of accounting policies and procedures.
 </li>
 <li>
 Provide support on technical accounting issues and guidance on financial implications of complex transactions.
 </li>
 <li>
 Perform in-depth financial analysis of financial reports.
 </li>
 <li>
 Review and monitor monthly capital adequacy, liquidity, and other regulatory ratios to ensure compliance with regulatory standards.
 </li>
 <li>
 Conduct regular reviews of accounts, bank, payables, and receivables reconciliations.
 </li>
 <li>
 Review treasury income workings, deferred tax calculations, fixed asset register, and lease schedules.
 </li>
 <li>
 Provide support and guidance to team members while maintaining a cohesive and collaborative environment.
 </li>
 <li>
 Review and approve daily settlements and schedules of branchless banking merchants.
 </li>
 <li>
 Review branchless banking dashboards and super-agent commission/share calculations on branchless banking income and related costs.
 </li>
 <li>
 Ensure preparation and accuracy of aging analysis and break-up of all assets and liabilities.
 </li>
 <li>
 Act as a key contributor in transformation projects.
 </li>
 <li>
 Ensure smooth month-end, quarterly, and yearly closing.
 </li>
 <li>
 Oversee the smooth conduct of statutory, group, and other audits.
 </li>
 <li>
 Ensure preparation of financial statements along with notes in accordance with IFRS and SBP guidelines.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it require to be Executive Manager Accounts - MMBL?
 
 
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in a senior-level position (AVP or above) within a large-scale organization, preferably in the banking or microfinance industry.
 </li>
 <li>
 Qualified Chartered Accountant (ACA/ACCA) or FCCA, with articleship preferably from a Big Four firm.
 </li>
 <li>
 Strong analytical skills with the ability to adapt to dynamic work environments.
 </li>
 <li>
 Proven leadership experience in managing teams.
 </li>
 </ul>
 
 
 
 
 
 
 
 About MMBL:
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.
 
</div>

Executive Manager Accounts

Explore 8+ Helpline agent in Islamabad this September. Find roles across top companies and apply now to boost your career.

8 helpline agent jobs IN Islamabad

Helpline Agent

Helpline Agent

Senior Bookkeeper (UK Accounts/VAT experience is a Must)

Business Development & Operations Manager (Call Center / BPO)

AI LangGraph Developer

Business Development Manager

Executive Manager Accounts