customer service representative Jobs in Islamabad

customer service representative

client success manager – 1 Jobs in Islamabad

client success manager – 1

customer support representative (csr) Jobs in Islamabad

customer support representative (csr)

accounts intern

accounts manager

associate client support ciq

S&P Global

<div>
 
 About The Role
 
 
 
 
 Grade Level (for internal use):
 
 
 
 07
 
 
 
 Work Shift: This is a night shift position.
 
 
 
 
 Note: Within the Client Operations team, we are currently recruiting for below teams
 
 
 
 <ul>
 <li>
 Capital Markets
 
 
 </li>
 </ul>
 
 The Team
 
 
 
 The Client Operations team is responsible for providing client support on our business intelligence tool by holding investigative conversations &amp; driving product usage and revenue. Being present in the US, Philippines, India &amp; Pakistan makes it a truly global team. Members of the team get to learn in-depth industry knowledge, produce research and develop technical skills. You will also work with different teams inside the organization across many functional areas (Sales, Technology, Content &amp; Industry Research etc).
 
 
 
 The Impact
 
 
 
 Being the nerve center, you will be the face of the organization for our clients. Your regular day would require you to answer client queries and being an advocate while showcasing your vast knowledge of our tools, data and the industries we cover. The top financial institutions in the world will ask you to figure out things they are unable to understand on their own.
 
 
 
 What's in it for you?:
 
 
 
 <ul>
 <li>
 Improve social skills while interacting with C-level industry leaders
 </li>
 <li>
 Develop comprehensive industry knowledge
 </li>
 <li>
 Learn technical expertise like User Acceptance Testing (UAT), MS Excel, Financial modeling
 </li>
 <li>
 Be part of a company that is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward extraordinary performance with growth opportunities.
 </li>
 <li>
 Based on planned growth &amp; initiatives, you can emerge to the next role i.e Senior Associate and more to act as a resource for the team, particularly mentoring your teammates in offices across the globe.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Provide client support via phone, email and other mediums
 </li>
 <li>
 Make suggestions in regards to product usability, presentation, and data quality
 </li>
 <li>
 Partner with product teams on timely and thorough testing of our products, with an eye toward the client experience
 </li>
 <li>
 Exercise independent discernment during UAT in developing test plans and evaluating results of testing
 </li>
 <li>
 Work with Senior Associates on projects which improve and develop subject matter expertise, these include performing data pulls and providing editorial support
 </li>
 <li>
 Partner with clients to identify template opportunities and guide them through our template building process
 </li>
 <li>
 Provide research &amp; analysis support to Senior Associates
 
 
 </li>
 </ul>
 
 What we're looking for?:
 
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Minimum of a bachelor's degree in economics or finance and/or relevant work experience required
 </li>
 <li>
 Students graduating in May/June 2026 or candidates with up to 6 months of experience.
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Strong collaboration skills
 </li>
 <li>
 Strong financial knowledge or knowledge of the global economy
 </li>
 <li>
 Proficient ability to navigate and use common computer programs
 
 
 </li>
 </ul>
 
 About S&amp;P Global Market Intelligence
 
 
 
 At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
 
 For more information, visit www.spglobal.com/marketintelligence.
 
 
 
 What&rsquo;s In It For
 
 
 You?
 
 
 
 
 Our Mission
 
 
 
 Advancing Essential Intelligence.
 
 
 
 Our People
 
 
 
 We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
 
 
 
 Our Values
 
 
 
 
 Integrity, Discovery, Partnership
 
 
 
 Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
 
 
 Benefits
 
 
 
 We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
 
 Our Benefits Include
 
 
 
 <ul>
 <li>
 Health &amp; Wellness: Health care coverage designed for the mind and body.
 </li>
 <li>
 Flexible Downtime: Generous time off helps keep you energized for your time on.
 </li>
 <li>
 Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 </li>
 <li>
 Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 </li>
 <li>
 Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 </li>
 <li>
 Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
 
 
 </li>
 </ul>
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
 
 
 Global Hiring And Opportunity At S&amp;P Global
 
 
 
 At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
 
 
 Recruitment Fraud Alert
 
 
 
 If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
 
 
 
 Equal Opportunity Employer
 
 
 
 S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
 
 If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
 
 US Candidates Only:
 
 Know Your Rights: Workplace discrimination is illegal
 
 
 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
 
 
 
 Job ID:
 
 325548
 
 
 
 Posted On:
 
 2026-05-04
 
 
 
 Location:
 
 Islamabad, Pakistan
</div>

Associate Client Support CIQ

Red Star Technologies Pvt. Ltd.

Red Star Technologies is looking for a performance-driven Associate Upwork Bidder to lead client acquisition efforts, build strong bidding strategies, and maintain a consistent project pipeline. The ideal candidate will have hands-on experience securing projects on freelancing platforms and strong client management skills to support business growth.Key Responsibilities:<ul><li>Identify and target high-value opportunities on Upwork.</li><li>Craft and submit tailored, high-conversion proposals.</li><li>Manage end-to-end communication with prospective clients to ensure clear project understanding.</li><li>Collaborate with sales, technical, and project teams to develop accurate proposals, timelines, and cost estimates.</li><li>Maintain organized records of bids, client interactions, and pipeline activity.</li><li>Mentor junior team members and share best practices.</li><li>Monitor performance metrics and refine bidding strategies to improve conversion rates.</li></ul>Requirements:<ul><li>1&ndash;1.5 years of experience on freelancing platforms (e.g., Upwork).</li><li>Bachelor&rsquo;s degree in Business Administration, Marketing, IT, or a related field.</li><li>Strong English communication skills (written and verbal).</li><li>Proven ability to write compelling and effective proposals.</li><li>Excellent organizational and multitasking abilities.</li><li>Self-motivated, detail-oriented, and adaptable in a fast-paced environment.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary with performance-based incentives.</li><li>Employee security fund and loan facilities.</li><li>Paid leave.</li><li>Collaborative and growth-oriented work environment.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Associate Upwork bidder

Red Star Technologies is hiring a proactive Associate Upwork Bidder to assist in client acquisition, support proposal development, and contribute to maintaining a consistent project pipeline. This role is well-suited for individuals with basic experience on freelancing platforms who are eager to develop their skills in a growth-oriented environment.Key Responsibilities:<ul><li>Search and identify relevant projects on Upwork.</li><li>Prepare and submit tailored proposals under guidance.</li><li>Assist in communicating with prospective clients to gather project requirements.</li><li>Collaborate with internal teams to obtain inputs for proposals, timelines, and cost estimates.</li><li>Maintain accurate records of bids, client communication, and pipeline updates.</li><li>Follow established bidding processes and suggest improvements where applicable.</li><li>Monitor basic performance metrics and share updates with senior team members.</li></ul>Requirements:<ul><li>1 year of experience on freelancing platforms (e.g., Upwork) preferred.</li><li>Bachelor&rsquo;s degree (completed) in Business Administration, Marketing, IT, or a related field.</li><li>Good command of written and spoken English.</li><li>Basic knowledge of proposal writing and client interaction.</li><li>Strong attention to detail and organizational skills.</li><li>Willingness to learn and work in a fast-paced environment.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary with performance-based incentives.</li><li>Paid leave.</li><li>Opportunities for learning and career growth.</li><li>Supportive and collaborative workplace culture.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Upwork Bidder Associate

<div><div><h1 class="jobSectionHeader">Associate, Client Support (NFC)</h1>
<ul><li>Islamabad, Pakistan</li>
<li>Customer Success &amp; Support Group</li>
<li>325770</li>
</ul></div><div></div><div><h2 class="jobSectionHeader">Job Description</h2> 
<div> 
<h1 class="jobSectionHeader">About the Role:</h1>
Grade Level (for internal use):
07
Work Shift:
This is initially a day shift position. However, you may be required to work the night and evening shifts and participate in weekend rotation lasting from 1 to 2 months.
Training:
Any new hire will first get trained up on different industries one after the other - Energy , Technology, Media &amp; Telecommunication (TMT), and Metals &amp; Mining.
The Team: As a member of the Client Services team, you will serve as an expert for the Capital IQ Pro Platform. You will be responsible for providing client support by holding diagnostic conversations &amp; driving product usage and revenue. Working on a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, News, and Technical Support. Members of the team get to learn in-depth industry knowledge and develop technical skills.
Impact and Responsibilities:
<ul><li>Assist market leaders and decision-makers across the Financial Services industry
</li><li>Grow and improve your skills by supporting enterprise level products and new technologies
</li><li>Develop training skills by mentoring new associates and training clients on the Market Intelligence platform.
</li><li>Provide exceptional customer service to clients, distributors and internal SPGMI staff via phone, email, and web chats in the areas of industry, content, and product consulting
</li><li>Support a client base of firms across the Investment Banking, Private Equity, Investment Management, Financial Corporate, and Non-Financial Corporate segments
</li><li>Positively impact client perception of the Market Intelligence division while handling approximately 100 client interactions each month
</li><li>Assist with training and mentoring new hires as a senior associate by demonstrating expertise in best practices and product knowledge
</li><li>Conduct product demos or webcasts for clients
</li></ul>Required Qualification:
<ul><li>Bachelor's degree in finance, Accounting, Economics, and/or related field.
</li><li>Fresher or up to 6 months of customer support experience
</li><li>Strong leadership and teamwork skills
</li><li>Excellent Communication skills
</li><li>Willing to learn multiple industries
</li><li>Open to working in different shifts
</li></ul>Preferred Qualifications:
<ul><li>Strong communication and customer service skills to effectively resolve client concerns and promote SPGMI product usage
</li><li>An ability to resolve problems, manage time, and organize well are essential required skills
</li><li>Strong financial knowledge or knowledge of the global economy
</li></ul>About S&amp;P Global Market Intelligence
 
 
At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
 
For more information, visit www.spglobal.com/marketintelligence.
What&rsquo;s In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership 
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
 
Benefits:
We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
Our benefits include:
<ul><li>Health &amp; Wellness: Health care coverage designed for the mind and body.
</li><li>Flexible Downtime: Generous time off helps keep you energized for your time on.
</li><li>Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
</li><li>Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
</li><li>Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
</li><li>Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
</li></ul>For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&amp;P Global:
At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
-
Equal Opportunity Employer
S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal
-
20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
 
 
Job ID: 325770
 
Posted On: 2026-05-07
 
Location: Islamabad, Pakistan</div></div></div>

Associate, Client Support (NFC)

<div><div><h1 class="jobSectionHeader">Client Services, Credit Support Associate</h1>
<ul><li>Islamabad, Pakistan</li>
<li>Customer Success &amp; Support Group</li>
<li>327996</li>
</ul></div><div></div><div><h2 class="jobSectionHeader">Job Description</h2> 
<div> 
<h1 class="jobSectionHeader">About the Role:</h1>
Grade Level (for internal use):
07
The Team: Client Services Associates are the first point of contact for our clients. In this role, you&rsquo;ll work directly with clients to help optimize their workflows and streamline their research and data analysis needs. If you&rsquo;re dedicated to providing exceptional client support and have a passion for finance, then this could be the role for you.
The Impact:The S&amp;P Global Market Intelligence Client Services Credit Associate role offers emerging professionals an opportunity to join a rapidly growing company with an exceptional corporate culture.
Join a team that develops your financial knowledge, S&amp;P product expertise, problem-solving skills, and professional communication. The role also provides opportunities to work with a broad range of clients including major investment banks, private equity firms, insurance companies, corporates and investment managers from all over the world. This role provides on-the-job training and networking opportunities that will prepare you for a successful career with S&amp;P Global Market Intelligence. Potential pathways include Customer Success, Sales, Relationship Management, Product Specialist roles and more.
What we&rsquo;re looking for:
<ul><li>Minimum bachelor's degree in finance/economics/accounting/related majors
</li><li>Candidates graduating in May/June 2026 or candidates with up to 6 months of experience
</li><li>Solid knowledge of finance and accounting principles to resolve client questions
</li><li>Excellent written and verbal presentation, communication and customer service skills
</li><li>Passion for building relationships with finance professionals and enthusiasm in learning and working in the financial services industry
</li><li>Ability to effectively multitask, prioritize and work well within a team with a positive, flexible, proactive &ldquo;can do&rdquo; attitude
</li></ul>About S&amp;P Global Market Intelligence
 
 
At S&amp;P Global Market Intelligence, a division of S&amp;P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
 
For more information, visit www.spglobal.com/marketintelligence.
What&rsquo;s In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide&mdash;so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We&rsquo;re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership 
 
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
 
Benefits:
We take care of you, so you can take care of business. We care about our people. That&rsquo;s why we provide everything you&mdash;and your career&mdash;need to thrive at S&amp;P Global.
 
 
Our benefits include:
<ul><li>Health &amp; Wellness: Health care coverage designed for the mind and body.
</li><li>Flexible Downtime: Generous time off helps keep you energized for your time on.
</li><li>Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
</li><li>Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
</li><li>Family Friendly Perks: It&rsquo;s not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
</li><li>Beyond the Basics: From retail discounts to referral incentive awards&mdash;small perks can make a big difference.
</li></ul>For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&amp;P Global:
At S&amp;P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&amp;P Global never requires any candidate to pay money for job applications, interviews, offer letters, &ldquo;pre-employment training&rdquo; or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
-
Equal Opportunity Employer
S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal
-
20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
 
 
Job ID: 327996
 
Posted On: 2026-05-05
 
Location: Islamabad, Pakistan</div></div></div>

Client Services, Credit Support Associate

VASL

<div>
 
 Manager &ndash; Accounting &amp; Finance
 
 
 
 
 Position Title:
 
 Manager &ndash; Accounting &amp; Finance
 
 
 
 Experience:
 
 3+ Years
 
 
 
 Location:
 
 DHA Phase 2, Gate 1, Main GT Road, Islamabad
 
 
 
 Job Type:
 
 Full-Time | Onsite
 
 
 
 Timings:
 
 2:00 PM &ndash; 11:00 PM PKT
 
 
 
 About VASL
 
 
 
 We are looking for a highly competent and detail-oriented Manager &ndash; Accounting &amp; Finance to lead accounting operations, manage client portfolios, supervise teams, and ensure high-quality financial service delivery to US-based clients.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage end-to-end accounting and bookkeeping operations for US-based clients
 </li>
 <li>
 Supervise and mentor bookkeeping specialists and associate-level resources
 </li>
 <li>
 Review financial statements, reconciliations, journal entries, and reports
 </li>
 <li>
 Ensure accuracy and compliance with US GAAP principles
 </li>
 <li>
 Handle month-end and year-end closing activities
 </li>
 <li>
 Review AP, AR, payroll, and cash flow management processes
 </li>
 <li>
 Coordinate with clients directly through email and meetings
 </li>
 <li>
 Improve internal SOPs, workflows, and reporting processes
 </li>
 <li>
 Monitor team productivity, deadlines, and deliverables
 </li>
 <li>
 Support budgeting, forecasting, and financial analysis activities
 </li>
 <li>
 Assist leadership in scaling finance operations and service quality
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Accounting, Finance, or related field
 </li>
 <li>
 ACCA / CA / CPA qualification or partially qualified candidates preferred
 </li>
 <li>
 Strong understanding of bookkeeping and accounting principles
 </li>
 <li>
 Experience handling US-based clients is highly preferred
 </li>
 <li>
 Excellent communication and team management skills
 </li>
 <li>
 Ability to work independently in a fast-paced environment
 </li>
 <li>
 Strong attention to detail and organizational skills
 
 
 
 </li>
 </ul>
 
 Software Knowledge
 
 
 
 Candidates with experience in the following tools will be preferred:
 
 
 <ul>
 <li>
 QuickBooks Online (QBO)
 </li>
 <li>
 Xero
 </li>
 <li>
 NetSuite
 </li>
 <li>
 Zoho Books
 </li>
 <li>
 Microsoft Excel
 </li>
 <li>
 Bill.com / Expensify (preferred)
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Career growth opportunities
 </li>
 <li>
 Learning and development environment
 </li>
 <li>
 Collaborative team culture
 </li>
 <li>
 Healthcare and employee benefits
 </li>
 <li>
 Performance-driven environment
 </li>
 <li>
 Exposure to international clients and operations
 </li>
 </ul>
</div>

Manager Accounting & Finance

Fusemachines

<div>
 
 About Fusemachines
 
 
 
 Fusemachines is a leading AI strategy, talent, and education services provider. Founded by Sameer Maskey Ph.D., Adjunct Associate Professor at Columbia University, Fusemachines has a core mission of democratizing AI. With a presence in 4 countries (Nepal, the United States, Canada, and the Dominican Republic) and more than 450 full-time employees, Fusemachines brings global AI expertise to transform companies worldwide. Founded in 2013, Fusemachines is a global provider of enterprise AI products and services, on a mission to democratize AI. Leveraging proprietary AI Studio and AI Engines, the company helps drive the clients&rsquo; AI Enterprise Transformation, regardless of where they are in their Digital AI journeys. With offices in North America, Asia, and Latin America, Fusemachines provides a suite of enterprise AI offerings and specialty services that allow organizations of any size to implement and scale AI. Fusemachines serves companies in industries such as retail, manufacturing, and government.
 
 
 Fusemachines continues to actively pursue the mission of democratizing AI for the masses by providing high-quality AI education in underserved communities and helping organizations achieve their full potential with AI.
 
 
 
 Type: Remote, Full-time
 
 
 
 Role Overview
 
 
 As an Applied AI Engineer(Automation), you will deliver high-impact AI and automation solutions for clients&mdash;owning work from requirements discovery through prototype and production deployment. You&rsquo;ll build reliable, maintainable systems that integrate LLMs into real business workflows via APIs, automation platforms, and backend services.
 
 
 This is a mid-to-senior individual contributor role. You&rsquo;ll collaborate closely with Solutions Architects, Delivery/Engagement leads, and Product Managers to scope, build, ship, and iterate on client solutions.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Design &amp; Deploy: Design, develop, and deploy tailored AI and automation solutions aligned to client objectives
 </li>
 <li>
 Build Workflows &amp; Services: Translate business problems into production-grade AI workflows and services using Python, automation tools (n8n/Make/Zapier or similar), and LLM platforms/APIs (e.g., OpenAI, IBM watsonx.ai, Amazon Bedrock), plus retrieval systems
 </li>
 <li>
 Agentic Systems: Build and deploy agentic workflows using LangChain, LangGraph, and Google ADK, including tool calling and structured outputs
 </li>
 <li>
 Retrieval &amp; Knowledge Systems: Implement RAG pipelines using vector databases and search technologies (e.g., Pinecone, Elasticsearch, pgvector) and graph databases when appropriate
 </li>
 <li>
 Prototype &rarr; Production: Ship fast prototypes, then harden them into scalable systems (testing, reliability, deployment, monitoring) independently or with a team
 </li>
 <li>
 Client Partnership: Participate in discovery, run technical calls/demos when needed, and communicate tradeoffs clearly to client and internal stakeholders
 </li>
 <li>
 Ongoing Support &amp; Iteration: Improve deployed solutions through feature work, bug fixes, monitoring, prompt/model improvements, and additional automations
 </li>
 <li>
 Documentation: Produce clear technical documentation, client demos, and internal playbooks to enable reuse and scalability
 </li>
 <li>
 Continuous Learning: Stay current on LLM tooling and delivery best practices to improve quality and speed
 
 
 </li>
 </ul>
 Success in This Role Looks Like
 
 
 <ul>
 <li>
 Solutions consistently meet or exceed client expectations and show measurable impact (time saved, cost reduced, improved conversion/deflection, faster cycle time)
 </li>
 <li>
 Clients trust you as a go-to engineering partner and expand usage of deployed AI workflows
 </li>
 <li>
 Deliveries are production-ready: monitored, testable, documented, and maintainable
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 3&ndash;8 years of software or AI engineering experience (mid-to-senior)
 </li>
 <li>
 2&ndash;3+ years of AI Automation, Generative AI, or Agentic AI (mid-to-senior)
 </li>
 <li>
 Strong Python engineering skills and experience building APIs/services (e.g., FastAPI)
 </li>
 <li>
 Hands-on experience integrating LLMs (e.g., OpenAI APIs or equivalents), including prompt design, structured outputs, and basic evaluation practices
 </li>
 <li>
 Experience with at least one workflow automation platform (n8n, Make, Zapier, or similar) and building reliable integrations
 </li>
 <li>
 Familiarity with RAG fundamentals and retrieval systems (embeddings, vector search); exposure to vector databases and/or Elasticsearch
 </li>
 <li>
 Production engineering fundamentals: Docker, cloud deployment (AWS/GCP/Azure/IBM), and experience with async/queuing patterns (e.g., Celery, Redis, Kafka)
 </li>
 <li>
 Comfort operating in a client-facing environment: technical calls, demos, and collaborating with cross-functional stakeholders
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with fine-tuning LLMs or other ML models; broader ML exposure is a plus (not required)
 </li>
 <li>
 Familiarity with observability and tracing (e.g., LangSmith, OpenTelemetry) and prompt/version lifecycle management
 </li>
 <li>
 Experience with graph databases / knowledge graphs
 </li>
 <li>
 Familiarity with data governance and AI governance concepts (PII handling, auditability, access controls, risk awareness)
 </li>
 <li>
 Prior consulting experience or work in fast-paced startup environments
 
 
 </li>
 </ul>
 
 Fusemachines is an Equal Opportunities Employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristic protected by applicable federal, state, or local laws.
 
 
 
 Powered by JazzHR
 
 
 DXag1oObkj
</div>

Applied AI Engineer (Automation)

Explore 468+ Associate client support ciq in Islamabad this May. Find roles across top companies and apply now to boost your career.