customer service representative Jobs in Islamabad

customer service representative

sales development representative Jobs in Islamabad

sales development representative

customer success specialist Jobs in Islamabad

customer success specialist

customer support representative (csr) Jobs in Islamabad

customer support representative (csr)

assistant manager customer success Jobs in Islamabad

assistant manager customer success

customer support representative csr

People Junction

CSR ( 1 -2 Years experience)US Timings Job description:Role Overview<ul><li>Provide excellent customer service by answering inbound calls and responding to customer inquiries and concerns via email, chat, or social media.</li><li>Identify and escalate priority issues and provide timely resolutions to customer complaints and technical problems.</li><li>Build rapport and establish positive relationships with customers by actively listening to their needs and offering relevant solutions or recommendations.</li><li>Accurately document customer interactions and maintain up-to-date customer information in the CRM system.</li><li>Collaborate with cross-functional teams to ensure a smooth customer experience and contribute to process improvement initiatives.</li><li>Meet or exceed individual and team performance metrics, including call handle time, first call resolution, customer satisfaction, and quality assurance scores.</li><li>Continuously develop product knowledge and stay up-to-date with industry trends and best practices.</li><li>Adhere to company policies and procedures, including privacy and security protocols, and comply with regulatory requirements and standards.</li><li>Work in a fast-paced, dynamic environment and maintain a positive attitude and professional demeanor at all times.</li><li>Comfortable working onsite in US time zone</li></ul>Competitive Salary: A competitive compensation package based on experience and skills. Growth Opportunities: Opportunities for professional growth and development. Work Environment: A collaborative and inclusive work environment.Job Type: Full-timePay: Rs60,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>The position is Onsite and timings are US Timings . Would you be willing for it?</li><li>Please share your resume at hiring form link: https://tinyurl.com/CSRTTHire</li></ul>Experience:<ul><li>CSR: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Customer Support Representative (CSR)

Think Higher Consultants

We are seeking a dedicated and customer-focused Customer Support Representative to join our team. In this role, you will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner</li><li>Identify customer needs and provide accurate information or solutions</li><li>Resolve product or service issues by clarifying complaints and determining the best course of action</li><li>Maintain detailed records of customer interactions and transactions</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Follow up with customers to ensure their concerns are fully resolved</li><li>Provide feedback on recurring issues to help improve products and services</li><li>Stay up to date with company products, services, and policies</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (required) in Business Administration, Communications, or a related field</li><li>Proven experience in customer service or a related role preferred</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to handle challenging situations with professionalism and patience</li><li>Basic computer skills and familiarity with CRM systems</li><li>Ability to work in a fast-paced environment</li></ul>Job Type: Full-timeWork Location: In person

Venus Group

Job OverviewWe are hiring a Customer Service Executive for our Islamabad office who will be responsible for delivering excellent customer support, handling inquiries, resolving complaints, and ensuring high customer satisfaction. The ideal candidate should possess strong communication skills, problem-solving abilities, and experience in customer handling or call center operations.This role is ideal for candidates searching for Customer Support Jobs in Islamabad, Call Center Jobs, Customer Service Representative (CSR) Jobs, and Client Support Executive roles.Key Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Respond to customer queries via phone, email, and chat support</li><li>Resolve customer complaints efficiently and maintain service quality</li><li>Provide accurate product/service information to customers</li><li>Maintain customer records and update CRM systems</li><li>Follow up with customers to ensure issue resolution</li><li>Meet daily performance and customer satisfaction KPIs</li><li>Coordinate with internal departments for quick issue resolution</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree (preferred)</li><li>1&ndash;3 years of experience in customer service, customer support</li><li>Strong problem-solving and interpersonal skills</li><li>Basic computer skills (MS Office &amp; CRM systems)</li><li>Ability to work in shifts (if required)</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Executive

Wurfel-IT (Pvt) Ltd.

Job Summary: The Customer Sales Representative (CSR) is responsible for managing inbound and outbound customer interactions, driving sales, and delivering high-quality service. The role requires strong communication skills, a sales-driven approach, and the ability to perform in a fast-paced, target-oriented call center environment.Key Responsibilities:<ul><li>Handle high-volume inbound and outbound calls in a professional manner</li><li>Identify customer needs and recommend suitable products/services</li><li>Achieve daily, weekly, and monthly sales and conversion targets on Home improvement campaign.</li><li>Provide accurate information and resolve customer inquiries efficiently</li><li>Handle objections effectively and close sales</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Follow call scripts, SOPs, and quality assurance standards</li><li>Ensure high customer satisfaction and adherence to KPIs</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of call center experience (mandatory)</li><li>Excellent English communication skills with a clear and neutral accent</li><li>Strong sales, negotiation, and objection-handling skills</li><li>Proven ability to meet or exceed sales targets</li><li>Ability to work in a target-driven and fast-paced environment</li><li>Strong problem-solving and interpersonal skills</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Sales Verifier

Job Summary: The Customer Sales Representative (CSR) is responsible for managing inbound and outbound customer interactions, driving sales, and delivering high-quality service. The role requires strong communication skills, a sales-driven approach, and the ability to perform in a fast-paced, target-oriented call center environment.Key Responsibilities:<ul><li>Handle high-volume inbound and outbound calls in a professional manner</li><li>Identify customer needs and recommend suitable products/services</li><li>Achieve daily, weekly, and monthly sales and conversion targets on Home improvement campaign.</li><li>Provide accurate information and resolve customer inquiries efficiently</li><li>Handle objections effectively and close sales</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Follow call scripts, SOPs, and quality assurance standards</li><li>Ensure high customer satisfaction and adherence to KPIs</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of call center experience (mandatory)</li><li>Excellent English communication skills with a clear and neutral accent</li><li>Strong sales, negotiation, and objection-handling skills</li><li>Proven ability to meet or exceed sales targets</li><li>Ability to work in a target-driven and fast-paced environment</li><li>Strong problem-solving and interpersonal skills</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs150,000.00 per monthWork Location: In person

Verifier - Home Improvement

NESL-IT (SMC PVT) LTD

OverviewNESL-IT is expanding its international sales operations and is looking for 2&ndash;3 motivated Customer Sales Representatives to support our growing client base in the USA and European markets.In this role, you will focus on booking qualified appointments for our Sales Closers by engaging potential clients across multiple channels including LinkedIn, calls, emails, and digital outreach.We provide Virtual Assistance services to Realtors and Medical Professionals (Doctors &amp; Clinics), and your role will be to connect with prospects and schedule meetings with our closing team.This role is ideal for individuals who are confident communicators and want to grow into Senior Sales or Closing roles over time.About the RoleAs a Customer Sales Representative , you will act as the first point of contact for potential clients. Your primary responsibility will be to engage prospects, qualify their interest, and schedule appointments with our closers.You will not be responsible for closing deals and your success will be measured by the quality and quantity of booked appointments.Key Responsibilities<ul><li>Reach out to potential clients via LinkedIn, calls, emails, and online platforms</li><li>Introduce company services related to Virtual Assistance for Realtors and Doctors</li><li>Identify qualified prospects and understand their basic requirements</li><li>Book appointments for Sales Closers with interested clients</li><li>Maintain regular follow-ups with leads</li><li>Update CRM systems with lead and appointment details</li><li>Maintain accurate records of communication and scheduled meetings</li><li>Meet assigned monthly appointment targets and KPIs</li><li>Coordinate with closers to ensure smooth handover of qualified leads</li><li>Continuously improve outreach messaging and communication quality</li></ul>Who Should Apply✔6 months &ndash; 2 years of experience in customer sales, appointment setting, or lead generation ✔ Experience in LinkedIn outreach, cold calling, or email communication ✔ Strong English communication skills (spoken &amp; written) ✔ Confidence speaking with international clients ✔ Organized and comfortable working with targets ✔ Ability to handle rejection and maintain consistency ✔ Willing to work in an on-site, fast-paced environment ✔ Fresh candidates with strong communication skills are encouraged to applyCompensation &amp; Growth<ul><li>Basic Salary: Open / Negotiable</li><li>Performance-Based Incentives: Based on appointments booked and qualified</li><li>Growth Path:</li><li>CSR (Appointment Setter) &rarr; Senior CSR &rarr; Sales Closer &rarr; Team Lead</li><li>Opportunity to transition into closing roles based on performanceWhy Join NESL-IT</li><li>Work with international clients (USA &amp; Europe)</li><li>Gain real-world experience in Virtual Assistance and international sales</li><li>Develop strong communication and client-handling skills</li><li>Performance-based growth and career progression</li><li>Supportive, learning-focused environment</li></ul>About NESL-ITNESL-IT is an Islamabad-based IT services company providing Virtual Assistance solutions to businesses including Real Estate professionals and Medical practices in the USA and Europe. We focus on building strong teams, delivering quality services, and creating long-term career opportunities.How to ApplyInterested candidates may apply via email or WhatsApp:shams.raja@nesl-it.com 0330-5893778Subject Line: Customer Sales Representatives Job Types: Full-time, ContractPay: Rs30,000.00 - Rs80,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Customer Sales Executive

ASK Development

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

inbound call center job

Explore 662+ Customer support representative csr in Islamabad this May. Find roles across top companies and apply now to boost your career.

662 customer support representative csr jobs In Islamabad

Customer Support Representative (CSR)

Customer Support Representative (CSR)

Customer Service Executive

Sales Verifier

Verifier - Home Improvement

Customer Sales Executive

inbound call center job