csr officer

Red Star Technologies Pvt. Ltd.

We are seeking a highly experienced and proactive Virtual Assistant to provide end-to-end administrative and operational support to our executive team. The ideal candidate will excel at managing competing priorities, improving workflows, and delivering reliable support in a dynamic, fast-paced environment.Key Responsibilities:<ul><li>Manage executive calendars, schedule meetings, and coordinate appointments across multiple time zones</li><li>Handle email correspondence, draft professional communications, and prepare reports</li><li>Conduct online research, analyze information, and develop presentations when required</li><li>Monitor project timelines, follow up on tasks, and ensure timely completion of deliverables</li><li>Maintain organized digital filing systems, records, and databases</li><li>Liaise with internal teams, clients, and external stakeholders to ensure effective coordination</li><li>Prepare expense reports, invoices, and assist with basic financial tracking</li><li>Identify process gaps and recommend improvements to enhance efficiency</li><li>Support or mentor junior administrative staff when required</li><li>Maintain strict confidentiality and handle sensitive information with professionalism</li></ul>Qualifications &amp; Skills:<ul><li>3&ndash;5 years of experience as a Virtual Assistant, Executive Assistant, or in a similar senior administrative role</li><li>Strong organizational and multitasking abilities with high attention to detail</li><li>Excellent written and verbal communication skills in English</li><li>Proficiency in tools such as Google Workspace, Microsoft Office, and project management platforms (Asana, Trello, ClickUp, etc.)</li><li>Ability to work independently and proactively anticipate needs</li><li>Strong analytical, problem-solving, and decision-making skills</li><li>High level of integrity, professionalism, and discretion</li></ul>What We Offer:<ul><li>Competitive salary based on experience</li><li>Growth and learning opportunities</li><li>A collaborative and supportive work environment</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Edge one communications

<ul><li>Respond promptly and professionally to customer inquiries through various communication channels, including phone, email, and chat.</li><li>Utilize CRM software to track and manage customer interactions, ensuring accurate record-keeping and follow-up.</li><li>Listen actively to customer concerns, demonstrating empathy and understanding to provide appropriate solutions.</li><li>Identify customer needs and offer relevant information about products and services to assist in decision-making.</li><li>Resolve product or service problems by clarifying issues, researching answers, and coordinating with relevant departments.</li><li>Document all customer interactions and transactions thoroughly to maintain comprehensive records for future reference.</li><li>Follow up with customers to ensure their issues are resolved and to foster ongoing customer satisfaction.</li><li>Maintain knowledge of company products, services, policies, and procedures to provide accurate information.</li><li>Handle multiple customer requests simultaneously while maintaining professionalism and attention to detail.</li><li>Escalate complex issues to higher-level support or management when necessary while ensuring clear communication.</li><li>Contribute to continuous improvement by providing feedback on customer service processes and suggesting enhancements.</li><li>Adhere to company standards and guidelines to ensure consistent and high-quality customer service delivery.</li></ul>Work Location: In person

Think Higher Consultants

Job SummaryWe are looking for a motivated and customer-focused CSR Officer to join our team. The ideal candidate will be responsible for handling client coordination, maintaining records, and ensuring smooth communication throughout the service process. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.This is a full-time, office-based position located at Giga Mall, DHA Phase II, Islamabad.Key Responsibilities<ul><li>Communicate with clients to gather required information and ensure timely follow-ups.</li><li>Review submitted documents and records for completeness and accuracy.</li><li>Maintain and update customer information in internal systems and databases.</li><li>Coordinate with internal departments and external entities regarding ongoing cases and processes.</li><li>Schedule appointments, meetings, and related activities as required.</li><li>Provide regular updates and support to clients regarding their case or application status.</li><li>Ensure all records and confidential information are maintained in an organized and secure manner.</li><li>Handle customer queries professionally through calls, emails, and messages.</li><li>Assist management with reporting, administrative coordination, and daily operational tasks.</li><li>Stay informed about company procedures, compliance standards, and service updates.</li></ul>Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>3&ndash;4 years of experience in customer service, coordination, administration, or client handling roles.</li><li>Strong communication and interpersonal skills.</li><li>Good command of MS Office and online management systems.</li><li>Ability to manage multiple tasks and meet deadlines effectively.</li><li>Strong attention to detail and problem-solving abilities.</li><li>Ability to work independently and within a team environment.</li></ul>Work Location: In person

CSR Officer

People Junction

CSR ( 1 -2 Years experience)US Timings Job description:Role Overview<ul><li>Provide excellent customer service by answering inbound calls and responding to customer inquiries and concerns via email, chat, or social media.</li><li>Identify and escalate priority issues and provide timely resolutions to customer complaints and technical problems.</li><li>Build rapport and establish positive relationships with customers by actively listening to their needs and offering relevant solutions or recommendations.</li><li>Accurately document customer interactions and maintain up-to-date customer information in the CRM system.</li><li>Collaborate with cross-functional teams to ensure a smooth customer experience and contribute to process improvement initiatives.</li><li>Meet or exceed individual and team performance metrics, including call handle time, first call resolution, customer satisfaction, and quality assurance scores.</li><li>Continuously develop product knowledge and stay up-to-date with industry trends and best practices.</li><li>Adhere to company policies and procedures, including privacy and security protocols, and comply with regulatory requirements and standards.</li><li>Work in a fast-paced, dynamic environment and maintain a positive attitude and professional demeanor at all times.</li><li>Comfortable working onsite in US time zone</li></ul>Competitive Salary: A competitive compensation package based on experience and skills. Growth Opportunities: Opportunities for professional growth and development. Work Environment: A collaborative and inclusive work environment.Job Type: Full-timePay: Rs60,000.00 - Rs110,000.00 per monthApplication Question(s):<ul><li>The position is Onsite and timings are US Timings . Would you be willing for it?</li><li>Please share your resume at hiring form link: https://tinyurl.com/CSRTTHire</li></ul>Experience:<ul><li>CSR: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Customer Support Representative (CSR)

We are seeking a dedicated and customer-focused Customer Support Representative to join our team. In this role, you will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring a positive customer experience.Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner</li><li>Identify customer needs and provide accurate information or solutions</li><li>Resolve product or service issues by clarifying complaints and determining the best course of action</li><li>Maintain detailed records of customer interactions and transactions</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Follow up with customers to ensure their concerns are fully resolved</li><li>Provide feedback on recurring issues to help improve products and services</li><li>Stay up to date with company products, services, and policies</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (required) in Business Administration, Communications, or a related field</li><li>Proven experience in customer service or a related role preferred</li><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and attention to detail</li><li>Ability to handle challenging situations with professionalism and patience</li><li>Basic computer skills and familiarity with CRM systems</li><li>Ability to work in a fast-paced environment</li></ul>Job Type: Full-timeWork Location: In person

PetsPark.pk

Job Title: Customer Support Representative Location: E-11 Islamabad, reliable commuting to the office is a must. Job Type: Full-Time Timing: Mon-Sat 9:30AM-6PM Salary: 45,000-50,000 per monthAbout Us: We are looking for a Customer Support Representative to join our team! If you have excellent communication skills, a customer-friendly attitude, and are comfortable using computers, we&rsquo;d love to hear from you.Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat.</li><li>Assist customers with order-related queries and resolve issues promptly.</li><li>Maintain records of customer interactions and feedback.</li><li>Provide support for order processing and follow-ups.</li><li>Coordinate with other departments to ensure smooth service delivery.</li></ul>Requirements:<ul><li>Female candidates will be preferred.</li><li>Must be located near E-11, Islamabad.</li><li>Strong communication and problem-solving skills with best organizational skills.</li><li>Basic computer knowledge and ability to learn quickly.</li><li>Prior experience in customer support is a plus but not required.</li></ul>What We Offer:<ul><li>Market-competitive salary based on experience and performance</li><li>Professional and friendly work environment</li><li>Growth opportunities within the company</li><li>Performance-based bonuses and incentives</li><li>Training and skill development sessions</li></ul>Work Location This is an office-based role located in E11/2. Candidates must be willing to work onsite.How to Apply: If you meet the criteria, apply now and join our team!Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad E-11: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Representative CSR Female

Velocity pvt. ltd

RoleVerify and qualify U.S. real estate leads over the phone by following structured scripts, addressing customer objections, and accurately logging interactions in the CRM system during night shift.Requirements<ul><li>At least 1 year of experience on a US campaign (mandatory)</li><li>Excellent spoken English &mdash; clear, confident, and professional</li><li>Comfortable working night shifts</li><li>Familiar with CRM tools and call center workflows</li><li>Real estate campaign experience is a plus</li></ul>Pay: Rs60,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in the night shift?</li><li>Do you have prior experience working as a CSR?</li></ul>Work Location: In person

Customer Sales Representative

Explore 10+ Csr in Islamabad this May. Find roles across top companies and apply now to boost your career.

10 csr jobs In Islamabad

CSR

CSR

CSR Officer

Customer Support Representative (CSR)

Customer Support Representative (CSR)

Customer Support Representative CSR Female

Customer Sales Representative