customer service representative Jobs in Islamabad

customer service representative

system engineer

ai engineer

client support specialist Jobs in Islamabad

client support specialist

customer care agent

customer support engineer

Daztech Private Limited

Job Description:<ul><li>Oracle storage and systems support</li><li>Oracle Linux / Solaris / Unix Support to customers</li><li>Virtualization (KVM)</li><li>Able to demonstrate high initiative and ownership of issues</li><li>Able to work at a fast pace and achieve pre-determined billable utilization goals</li><li>Able to work at a high level independently, utilizing other resources with good judgment</li><li>Responsible supporting infrastructure technology implementations in Technology Support Services</li><li>Good written, verbal and interpersonal skills</li><li>Installing and configuring hardware and different software products as per project requirement</li><li>Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support</li></ul>Required Qualifications:<ul><li>Minimum 2 years of experience.</li><li>Virtualization (KVM/ VMware)</li><li>Hands on experience for Oracle systems and storages</li><li>BS &ndash; computer science or equivalent</li><li>Linux administration</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>Do you have to serve any notice period? If yes then how much it would be?</li><li>Our office is located at E11, Islamabad. Do you have any commute issue?</li><li>How much total experience you have?</li></ul>Work Location: In person

Customer Support Engineer

Job Description:-&gt; Oracle storage and systems support-&gt; Oracle Linux / Solaris / Unix Support to customers-&gt; Virtualization (KVM)-&gt; Able to demonstrate high initiative and ownership of issues-&gt; Able to work at a fast pace and achieve pre-determined billable utilization goals-&gt; Able to work at a high level independently, utilizing other resources with good judgment-&gt; Responsible supporting infrastructure technology implementations in Technology Support Services-&gt; Good written, verbal and interpersonal skills-&gt; Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems-&gt; Installing and configuring hardware and different software products as per project requirement-&gt; Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support-&gt; Managing assigned projects and program components to deliver services in accordance with established objectives.-&gt; Complete time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record-&gt; Virtualization (KVM/ VMware)-&gt; Hands on experience for Oracle systems and storagesRequired Experience: 2 years to 4 yearsHow to Apply: Please share your CV at careers@daztech-intl.comJob Type: Full-timeApplication Question(s):<ul><li>How much experience do you have of Customer Support?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>Do you have to serve notice period? If yes, then how much it is?</li><li>Our office is located at E11, do you have any commute issue?</li></ul>Work Location: In person

Senior Customer Support Engineer

99 Technologies

Junior Production Support EngineerDepartment: Software Engineering / OperationsLocation: Bahria Town, Islamabad.Role OverviewI am seeking a proactive and detail-oriented Junior Production Support Engineer to support our shipping and fulfillment platform. This role combines L1 responsibilities (incident response, monitoring, user communication) with L2 responsibilities (technical troubleshooting and log analysis).The selected candidate will act as the first line of defense for production issues, ensuring smooth order processing, accurate shipping label generation, and reliable integrations with carriers and third-party platforms.Key ResponsibilitiesMonitor production systems and respond promptly to incidents impacting order processing and shipping workflowsServe as the primary point of contact for customer-reported issuesTroubleshoot issues related to order ingestion, carrier integrations, shipping rates, and label generationAnalyze logs, API requests/responses, and system behavior to identify root causesInvestigate and resolve integration-related issuesCommunicate clearly and professionally with customers and internal teams during incidentsEscalate complex issues to engineering teams with proper context and analysisMaintain documentation, runbooks, and incident reportsContinuously improve monitoring processes and support workflowsRequired Skills &amp; Qualifications0&ndash;1 year of experience in production support or technical supportBasic understanding of SaaS platforms and APIs (REST, webhooks)Familiarity with SQL, log analysis, and HTTP debugging tools (Postman, curl)Strong analytical and problem-solving skillsClear and professional communication skillsNice to HaveExposure to eCommerce or shipping/logistics platformsFamiliarity with carrier APIs (e.g., FedEx, UPS, USPS)Experience with monitoring toolsUnderstanding of queues and background job processingExperience with ticketing systems such as JiraEducationBachelor&rsquo;s degree in Computer Science, Information Technology, or a related fieldWork Location: In person

Junior Production Support Engineer

Makkays (Pvt) Ltd

System Engineer (Cloud &amp; Systems)Islamabad Experience: 2&ndash;3 Years Qualification: Bachelor&rsquo;s in IT / Computer Science or related fieldJob DescriptionWe are hiring a System Engineer &ndash; Cloud &amp; Systems to support Microsoft 365 services, cloud platforms, and on-premises infrastructure. The role offers hands-on exposure to cloud environments, servers, virtualization, and enterprise IT systems.Key Responsibilities<ul><li>Support Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)</li><li>Assist in user provisioning, mailbox migrations, and license management</li><li>Manage Windows Server, Active Directory, and Exchange environments</li><li>Monitor system performance, alerts, and server health</li><li>Support virtualization platforms (VMware / Hyper-V)</li><li>Assist in hosting, DNS, and domain management</li><li>Perform system updates, patching, backups, and troubleshooting</li><li>Support security practices (MFA, access control, compliance)</li><li>Maintain documentation and assist in basic PowerShell automation</li></ul>Requirements<ul><li>2&ndash;3 years of relevant experience (mandatory)</li><li>Knowledge of Microsoft 365 and Windows Server</li><li>Basic understanding of Exchange Server and Active Directory</li><li>Networking fundamentals (TCP/IP, DNS, DHCP)</li><li>Strong troubleshooting and analytical skills</li></ul>Preferred Skills<ul><li>Microsoft Azure Fundamentals (AZ-900)</li><li>Microsoft 365 Fundamentals</li><li>Basic PowerShell scripting</li><li>Exposure to virtualization (VMware / Hyper-V)</li></ul>Apply NowEmail: khadija.zia@ibs.biz.pk WhatsApp: 0302-8298539Pay: Rs55,000.00 - Rs70,000.00 per monthWork Location: In person

System Engineer

Impact Business Technologies

Job Posting &ndash; System Engineer (Cloud &amp; Systems)Position Title: System Engineer &ndash; CloudDepartment: Information TechnologyLocation: IslamabadEmployment Type: Full-TimeReports To: Manager ITAbout the RoleWe are seeking a motivated System Engineer &ndash; Cloud &amp; Systems to support the organization&rsquo;s cloud platforms, Microsoft 365 services, on-premises servers, and hosting infrastructure. The role offers hands-on exposure to modern IT environments, including cloud services, virtualization, enterprise messaging systems, and infrastructure operations.The selected candidate will assist senior engineers in maintaining both cloud and on-premises infrastructure, supporting ongoing cloud migration initiatives, Exchange environments, and hosting platforms, while ensuring system reliability, performance, and security.Key ResponsibilitiesCloud &amp; Microsoft 365 Support<ul><li>Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Assist with mailbox migrations, user provisioning, license assignments, and tenant administration.</li><li>Monitor cloud services, system alerts, and service health dashboards.</li><li>Support Azure AD identity and access management tasks.</li></ul>Systems &amp; Server Management<ul><li>Assist in managing Windows Server environments and Active Directory services.</li><li>Support on-premises Exchange Server administration, including mailbox management and system monitoring.</li><li>Maintain enterprise email services across hybrid or on-premises environments.</li><li>Support virtualization platforms such as Hyper-V or VMware.</li><li>Perform routine server health checks, system monitoring, and patch management.</li></ul>Hosting &amp; Infrastructure Services<ul><li>Assist in maintaining hosting infrastructure and multi-tenant environments for email and application hosting.</li><li>Support web hosting services, DNS management, and domain configurations.</li><li>Monitor server resource utilization, uptime, and system performance.</li><li>Assist with backup management and disaster recovery validation.</li></ul>Systems Operations<ul><li>Assist with server monitoring, patching, updates, and backups.</li><li>Support infrastructure maintenance and system optimization tasks.</li><li>Perform routine system validations and operational checks.</li></ul>Security &amp; Best Practices<ul><li>Support Multi-Factor Authentication (MFA) enforcement and identity reviews.</li><li>Assist in endpoint security monitoring and compliance activities.</li><li>Follow and help maintain IT security policies, SOPs, and documentation.</li></ul>Automation &amp; Documentation<ul><li>Assist in creating basic automation scripts and workflows (PowerShell).</li><li>Maintain technical documentation, system configuration records, and knowledge base articles.</li></ul>Learning &amp; Development<ul><li>Participate in cloud migration and infrastructure modernization projects.</li><li>Gain hands-on experience working with Microsoft 365, Exchange, servers, and virtualization technologies.</li><li>Work closely with senior engineers to develop advanced cloud and infrastructure skills.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field.</li><li>2&ndash;3 years of experience in IT systems support, server administration, or cloud operations.</li></ul>Basic Knowledge Of<ul><li>Microsoft 365 administration</li><li>Windows Server and Active Directory</li><li>Exchange Server (basic administration)</li><li>Networking fundamentals (TCP/IP, DNS, DHCP)</li><li>Server monitoring and system troubleshooting</li></ul>Personal Attributes<ul><li>Strong learning mindset and interest in cloud technologies</li><li>Good analytical and troubleshooting skills</li><li>Ability to work collaboratively in a team environment</li></ul>Preferred Skills / Certifications<ul><li>Microsoft Azure Fundamentals (AZ-900) &ndash; preferred or in progress</li><li>Microsoft 365 Fundamentals</li><li>Basic PowerShell scripting knowledge</li><li>Exposure to virtualization platforms (VMware / Hyper-V)</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Better Devices GmbH

About Better DevicesBetter Devices builds cutting edge electronics systems partnering with our global clients. We combine rigorous engineering, first-principles thinking, and an obsession with quality to deliver impactful devices and technical solutions. We&rsquo;re expanding our technical leadership capacity to support both internal frameworks and client delivery.About the RoleBetter Devices is seeking a Senior Python Systems Engineer to implement, scale, and continuously strengthen our Hardware-in-the-Loop (HIL) validation framework. This role emphasizes execution excellence, system robustness, and the advancement of automation maturity. You will be responsible for implementing automation pipelines, integrating simulation models, and developing engineering tooling, collaborating closely with cross-functional teams to deliver reliable and scalable validation systems.This position is ideal for a strong Python engineer who thrives on building dependable systems end-to-end, optimizing performance, and translating technical direction into production-ready validation platforms.Core Responsibilities<ul><li>Design and implement a robust Python test automation framework with sequencing, parameterization, fault injection, and reporting (e.g., pytest or equivalent).</li><li>Establish CI/CD pipelines for HIL testing, including automated model updates, rig tests, and result validation (e.g., GitHub Actions, Jenkins, or similar).</li><li>Build a Python-based hardware abstraction layer for DUT signal exchange (e.g., Modbus, CAN, Ethernet, or other protocols).</li><li>Architect databases for test logs, results, configurations, and trends.</li><li>Create Python UIs and dashboards for test setup, real-time monitoring, visualization, and manual control (e.g., PyQt, Dash, Streamlit).</li><li>Develop or integrate Python simulation models with MATLAB/Simulink for system validation.</li><li>Collaborate with control engineers on test case definition, ensuring traceability, reproducibility, and alignment with validation goals.</li></ul>Required Experience &amp; SkillsMust-Haves<ul><li>Bachelor's or Master's degree in Computer Science, Electrical/Controls Engineering, Software Engineering, or related field</li><li>5+ years of professional software development experience, with proven independent design &amp; delivery of at least 2 complex systems (e.g., test automation platforms, simulation frameworks, HIL/test rigs, or similar)</li><li>Expert Python proficiency (OOP, concurrency, performances)</li><li>Strong test automation experience (framework building, pytest/custom harnesses, CI integration)</li><li>Hands-on DevOps experience (Git, CI/CD tools like GitHub Actions/Jenkins, Docker/containerization, scripting)</li><li>Solid database architecture skills (schema design, querying, handling time-series/test data)</li><li>Experience with Python UIs/dashboards (PyQt, Dash, Streamlit, or equivalent)</li></ul>Nice-to-Haves<ul><li>Experience with embedded systems or real-time interfacing (microcontrollers, protocols like Modbus/CAN)</li><li>Knowledge of control theory (PID, thermal dynamics, feedback)</li><li>Web development or full-stack skills for advanced dashboards</li><li>Basic practical hardware experience (wiring for sensors/actuators)</li><li>Familiarity with commercial HIL tools (dSPACE, NI VeriStand, Speedgoat, Opal-RT, Typhoon)</li></ul>What We Offer<ul><li>Opportunity to build high-impact systems used in real-world applications.</li><li>A fast-paced environment that values technical excellence and innovation.</li><li>Cross-functional exposure to hardware, firmware and systems.</li><li>Ownership of critical validation infrastructure and engineering frameworks.</li><li>Competitive salary and growth opportunities aligned with impact and contribution.</li></ul>About Better DevicesBetter Devices builds cutting edge electronics systems partnering with our global clients. We combine rigorous engineering, first-principles thinking, and an obsession with quality to deliver impactful devices and technical solutions. We&rsquo;re expanding our technical leadership capacity to support both internal frameworks and client delivery.Our ValuesCustomer Obsession First Principles Thinking Be Brave, Invent Your Way Bias for Action Stronger Together Iterate Fast Leverage Technology Commit &amp; Deliver Extreme Ownership Relentless Focus Intentional Quality Simplify Foresight Build Trust &amp; Empower Enjoy the RideExperience:<ul><li>Python (Programming Language): 5 years (Preferred)</li><li>Test Automation: 1 year (Preferred)</li></ul>Work Location: In person

Senior Python Systems Engineer

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 Position Overview
 
 
 The Data Engineer will build and manage the end-to-end data ecosystem across pipelines, transformations, modeling, quality, and monitoring in an Azure-first environment. As the data engineer for the team, this role requires strong technical depth, full ownership, and the ability to support both operational and analytical data needs. The ideal candidate brings hands-on expertise with Azure Data Factory, Azure Databricks, Azure SQL, and integrations with APIs and Azure services, and is comfortable managing data pipelines, ensuring data quality, enabling security, and supporting Power BI datasets to deliver reliable and well-structured data to the business.
 
 
 
 What You&rsquo;ll Do As The Data Engineer
 
 
 
 Employees employed in the role of Data Engineer shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Build and maintain data pipelines using Azure Data Factory for batch and incremental loads.
 </li>
 <li>
 Develop transformation workflows in Azure Databricks.
 </li>
 <li>
 Design and optimize Azure SQL schemas, tables, queries, indexes, and stored procedures.
 </li>
 <li>
 Integrate data from APIs, Logic Apps, and Function Apps, ensuring accuracy and consistency.
 </li>
 <li>
 Implement data quality, validation, and monitoring, with alerts and health checks for pipelines.
 </li>
 <li>
 Ensure data security and governance, including PII handling, access policies, and Key Vault.
 </li>
 <li>
 Collaborate with application and integration engineers on API-driven and event-driven data requirements.
 </li>
 <li>
 Support Power BI at a basic level (datasets, model optimization, refresh schedules)
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Around 5 years of hands-on experience as a Data Engineer with end-to-end ownership of data pipelines and models.
 </li>
 <li>
 Strong expertise in:
 </li>
 <ul>
 <li>
 Azure Data Factory (ADF)
 </li>
 <li>
 Azure Databricks
 </li>
 <li>
 Azure SQL
 </li>
 </ul>
 <li>
 Solid understanding of ETL/ELT patterns, data modeling, and orchestration.
 </li>
 <li>
 Comfortable integrating with APIs, Logic Apps, and Function Apps.
 </li>
 <li>
 Working knowledge of Power BI datasets and refresh management.
 </li>
 <li>
 Clear communication skills and the ability to work independently and cross-functionally.
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job Timings: 8:00 PM to 5:00 AM (Pakistan Time)
 
 
</div>

Data Engineer

Explore 424+ Customer support engineer in Islamabad this April. Find roles across top companies and apply now to boost your career.

424 customer support engineer jobs In Islamabad

Customer Support Engineer

Senior Customer Support Engineer

Junior Production Support Engineer

System Engineer

System Engineer

Senior Python Systems Engineer

Data Engineer