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technical consultant

customer support engineer

Daztech Private Limited

<p><b>Job Description:</b></p><ul><li>Oracle storage and systems support</li><li>Oracle Linux / Solaris / Unix Support to customers</li><li>Virtualization (KVM)</li><li>Able to demonstrate high initiative and ownership of issues</li><li>Able to work at a fast pace and achieve pre-determined billable utilization goals</li><li>Able to work at a high level independently, utilizing other resources with good judgment</li><li>Responsible supporting infrastructure technology implementations in Technology Support Services</li><li>Good written, verbal and interpersonal skills</li><li>Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems</li><li>Installing and configuring hardware and different software products as per project requirement</li><li>Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support</li><li>Managing assigned projects and program components to deliver services in accordance with established objectives.</li><li>Complete time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record.</li></ul><p><b>Required Qualifications:</b></p><ul><li>Minimum 2 years of experience.</li><li>Virtualization (KVM/ VMware)</li><li>Hands on experience for Oracle systems and storages</li><li>BS &ndash; computer science or equivalent</li><li>Linux administration</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Our office is located at E11, do you have any commute issue?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>Do you have to serve any notice period? If yes, then how much it would be?</li></ul><p>Work Location: In person</p>

Customer Support Engineer

<p><b>Job Description:</b></p><p>-&gt; Oracle storage and systems support</p><p>-&gt; Oracle Linux / Solaris / Unix Support to customers</p><p>-&gt; Virtualization (KVM)</p><p>-&gt; Able to demonstrate high initiative and ownership of issues</p><p>-&gt; Able to work at a fast pace and achieve pre-determined billable utilization goals</p><p>-&gt; Able to work at a high level independently, utilizing other resources with good judgment</p><p>-&gt; Responsible supporting infrastructure technology implementations in Technology Support Services</p><p>-&gt; Good written, verbal and interpersonal skills</p><p>-&gt; Provide subject matter expertise, advice and consultancy for assigned technology and infrastructure systems</p><p>-&gt; Installing and configuring hardware and different software products as per project requirement</p><p>-&gt; Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support</p><p>-&gt; Managing assigned projects and program components to deliver services in accordance with established objectives.</p><p>-&gt; Complete time logs in helpdesk after completing tasks to ensure accurate and timely time tracking, project management and record</p><p>-&gt; Virtualization (KVM/ VMware)</p><p>-&gt; Hands on experience for Oracle systems and storages</p><p>Required Experience: 2 years to 4 years</p><p>How to Apply: Please share your CV at careers@daztech-intl.com</p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>How much experience do you have of Customer Support?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>Do you have to serve notice period? If yes, then how much it is?</li><li>Our office is located at E11, do you have any commute issue?</li></ul><p>Work Location: In person</p>

Senior Customer Support Engineer

Ciklum Pakistan

<div>
 <p>
  <strong>
   Ciklum
  </strong>
  is looking for an
  <strong>
   IT Support Engineer
  </strong>
  to join our team full-time in Pakistan.
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the role:
  </strong>
 </p>
 <p>
  As an IT Support Engineer, you will become a part of a cross-functional development team engineering experiences of tomorrow. Working under the guidance of the Team Lead and a dedicated mentor, this role focuses on daily support tasks and resolving technical issues to maintain smooth operations.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   At least one year of experience with IT Support &amp; Collaboration: Resolve Service Desk tickets, manage access controls, and work closely with advanced IT teams (Infra, Sec, Net) on complex issues
  </li>
  <li>
   Employee Lifecycle: Manage end-to-end technical onboarding and offboarding, including workstation setup and secure asset recovery
  </li>
  <li>
   Assets &amp; Logistics: Track IT inventory, coordinate with vendors, and handle office shipments and procurement logistics
  </li>
  <li>
   Workspace &amp; Event Operations: Maintain the health of workstations and meeting rooms, ensuring compliance, and provide AV/technical support for office events
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Operating Systems &amp; Software: Basic administration of Windows 11+, Linux (Ubuntu), and macOS. Proficiency in Microsoft 365 and Google Workspace
  </li>
  <li>
   Infrastructure Fundamentals: Foundational knowledge of networking, Active Directory, and Group Policy Objects (GPO)
  </li>
  <li>
   Troubleshooting &amp; ITIL: Ability to diagnose and resolve standard hardware and software issues under pressure, backed by a strong understanding of ITIL principles and a "client-first" service approach
  </li>
  <li>
   Logistics &amp; Asset Coordination: Experience in inventory management and handling physical logistics, including receiving, shipping, and setting up equipment for events
  </li>
  <li>
   Communication Skills: Strong verbal and written ability to explain technical concepts clearly to non-technical users. English &mdash; Intermediate or higher
  </li>
  <li>
   Team &amp; Growth: A proactive team player with a self-motivated approach to professional development, ready to learn through internal documentation and peer mentorship
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What`s in it for you?
  </strong>
 </p>
 <ul>
  <li>
   Care: your mental and physical health is our priority. We offer competitive benefits package that includes but is not limited to comprehensive medical coverage, life-insurance, gym membership, fuel, internet and mobile allowances and provident fund
  </li>
  <li>
   Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
  </li>
  <li>
   Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
  </li>
  <li>
   Flexibility: Own your schedule &ndash; you are the one to decide when to start your working day. Just don&rsquo;t miss your regular team stand-up
  </li>
  <li>
   Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
  </li>
  <li>
   Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
  </li>
  <li>
   Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About us:
  </strong>
 </p>
 <p>
  At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you&rsquo;ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With over 14 years of presence in Islamabad, our Pakistan team is a trusted force in redefining industries. We value every voice and invite experienced professionals to help shape tomorrow&rsquo;s digital experiences.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Explore, empower, engineer with Ciklum!
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Interested already? We would love to get to know you! Submit your application. We can&rsquo;t wait to see you at Ciklum.
 </p>
</div>


IT Support Engineer

Ciklum

<p></p><div><div><div><div><div><div><div><div><div><div><div><b>Ciklum</b> is looking for an <b>IT Support Engineer</b> to join our team full-time in Pakistan.</div><p>
We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.</p><p><b>
About the role:</b></p><p>
As an IT Support Engineer, you will become a part of a cross-functional development team engineering experiences of tomorrow. Working under the guidance of the Team Lead and a dedicated mentor, this role focuses on daily support tasks and resolving technical issues to maintain smooth operations.</p><p><b>
Responsibilities:</b></p><ul><li>
At least one year of experience with IT Support &amp; Collaboration: Resolve Service Desk tickets, manage access controls, and work closely with advanced IT teams (Infra, Sec, Net) on complex issues</li><li>
Employee Lifecycle: Manage end-to-end technical onboarding and offboarding, including workstation setup and secure asset recovery</li><li>
Assets &amp; Logistics: Track IT inventory, coordinate with vendors, and handle office shipments and procurement logistics</li><li>
Workspace &amp; Event Operations: Maintain the health of workstations and meeting rooms, ensuring compliance, and provide AV/technical support for office events</li></ul><p><b>
Requirements:</b></p><ul><li>
Operating Systems &amp; Software: Basic administration of Windows 11+, Linux (Ubuntu), and macOS. Proficiency in Microsoft 365 and Google Workspace</li><li>
Infrastructure Fundamentals: Foundational knowledge of networking, Active Directory, and Group Policy Objects (GPO)</li><li>
Troubleshooting &amp; ITIL: Ability to diagnose and resolve standard hardware and software issues under pressure, backed by a strong understanding of ITIL principles and a &quot;client-first&quot; service approach</li><li>
Logistics &amp; Asset Coordination: Experience in inventory management and handling physical logistics, including receiving, shipping, and setting up equipment for events</li><li>
Communication Skills: Strong verbal and written ability to explain technical concepts clearly to non-technical users. English &mdash; Intermediate or higher</li><li>
Team &amp; Growth: A proactive team player with a self-motivated approach to professional development, ready to learn through internal documentation and peer mentorship</li></ul><p><b>
What`s in it for you?</b></p><ul><li>
Care: your mental and physical health is our priority. We offer competitive benefits package that includes but is not limited to comprehensive medical coverage, life-insurance, gym membership, fuel, internet and mobile allowances and provident fund</li><li>
Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications</li><li>
Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally</li><li>
Flexibility: Own your schedule &ndash; you are the one to decide when to start your working day. Just don&rsquo;t miss your regular team stand-up</li><li>
Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential</li><li>
Global impact: work on large-scale projects that redefine industries with international and fast-growing clients</li><li>
Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events</li></ul><p><b>
About us:</b></p><p>
At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you&rsquo;ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.</p><p>
With over 14 years of presence in Islamabad, our Pakistan team is a trusted force in redefining industries. We value every voice and invite experienced professionals to help shape tomorrow&rsquo;s digital experiences.</p><p>
Want to learn more about us? Follow us on Instagram, Facebook, .</p><p><b>
Explore, empower, engineer with Ciklum!</b></p><p>
Interested already? We would love to get to know you! Submit your application. We can&rsquo;t wait to see you at Ciklum.</p><p>
#LI-SL1</p></div><br>
</div></div></div></div></div></div><div></div><div><div><div><div><div><div><div>
</div></div></div></div></div></div></div><div><div><div><div><div><div><p>JOB INFO</p>
<div><div><div><ul><div><div>Job Identification</div>
<div>2741</div>
</div><div><div>Job Category</div>
<div>IT Service Management</div>
</div><div><div>Posting Date</div>
<div>04/17/2026, 05:47 AM</div>
</div><div><div>Locations</div>
<div> <div></div><div><div>Islamabad</div></div></div></div></ul></div></div></div></div></div></div></div></div></div></div></div></div><p></p>

P&S Logistics

<p>P&amp;S Logistics is hiring Customer Support Executives for our call center. We are looking for graduates with excellent English communication skills who can professionally handle customer queries and provide high-quality customer support.</p><p>Key Responsibilities</p><ul><li>Manage inbound customer calls professionally</li><li>Respond to customer inquiries and provide accurate information</li><li>Assist clients regarding vehicle transport services</li><li>Maintain proper records of calls and customer interactions</li><li>Coordinate with internal teams when required to resolve issues</li><li>Ensure a positive customer experience in every interaction</li></ul><p>Requirements</p><ul><li>Graduate (Bachelor&rsquo;s degree required)</li><li>Excellent English communication skills</li><li>Strong customer service mindset</li><li>Basic computer knowledge</li><li>Ability to handle calls professionally and patiently</li><li>Call center or customer service experience preferred</li></ul><p>Salary Package</p><p>Up to PKR 100,000 per month (depending on experience)</p><p>Job Type: <b>Full-time</b></p><p><b>Office Timing</b></p><p><b>3:00 AM &ndash; 12:00 PM</b></p><p>Location: Bahria Town Phase 7, Islamabad</p><p>Apply Now: Send your CV to ps@pslogistics.com.au.</p><p>Pay: Rs50,000.00 - Rs100,000.00 per month</p><p>Work Location: In person</p>

Customer Support Executive (English Proficient)

Faj IT Solutions

<p><b>About Us</b><br/>FAJ Group, based in Dubai, UAE, was founded in 2010 as a small company focused on technical services and equipment sales.</p><p>We have since grown into a dynamic organization with over four subsidiaries in two sectors: International Training Academy and IT solutions. Our growth spans trading (including e-commerce), technical services, and various appliances and electronics.</p><p>Company Name: <b>FAJ IT Solutions</b></p><p><b>For more details</b>,</p><p><b>Company Name:</b> FAJ IT Solutions</p><p><b>Location: </b>3rd Floor, HB Tower, Gulberg Greens Executive Block, Islamabad</p><p>Send your CV via WhatsApp at <b>+92 341 1410485</b></p><p>A Prompt Engineer, or Prompt Designer, provides support for businesses in creating and managing AI prompts to ensure accurate, productive automated AI processes. Duties commonly listed in a Prompt Engineer job description include analyzing and researching AI technologies to stay abreast of best practices, creating and editing prompts and developing algorithms to support positive machine learning outcomes.</p><p><b>Prompt Engineer duties and responsibilities</b></p><p>Prompt Engineers are typically concerned with how processes, employees and customers interact with artificial intelligence. They work to create better prompts and support more proactive and helpful automated content within the scope of a variety of processes, including content generation, customer service chatbots and data analysis.</p><p>Some potential duties to ensure are in a Prompt Engineer job posting include:</p><ul><li>Designing or writing prompts to support specific AI outcomes</li><li>Collaborating with teams to refine prompts to develop better prompt processes to support desired outcomes</li><li>Analyzing AI performance and making process and algorithm updates for performance improvement</li><li>Continued research and education on the ever-changing AI field to ensure updated best practices</li><li>Preparing data for use in updating or training machine learning processes</li><li>Providing and explaining reports regarding AI outcomes and performance</li><li>Collaborating with cross-functional teams to understand risks, ethical concerns and other issues related to AI use</li><li><b>Highlight required technical skills:</b> Specify the programming languages, AI frameworks, and tools the candidate should be proficient in, such as Python, TensorFlow, or GPT-3.</li><li>Design multi turn dialogue flows for text and voice agents with context awareness and memory handling. Define personalities and tone across products and agents.</li><li>Create multilingual prompt strategies and develop reusable templates and frameworks to speed development.</li><li><b>Continuous Testing and Improvement</b></li><li>Test prompts with recordings, transcripts, and simulations before and after launch. Analyze live interactions to spot hallucinations, tone issues, dead ends, and token inefficiency.</li></ul><p><b>Collaboration and Delivery</b></p><ul><li>Partner with product managers on requirements and goals and work with engineers to integrate prompts within technical constraints.</li><li>Coordinate updates across multiple agents with version control for a unified experience and support compliance and privacy standards.</li><li>Iterate quickly to improve quality, safety, and naturalness and use analytics and qualitative insights to measure success.</li></ul><p>Requirements:</p><ul><li>Proven experience designing multi-turn conversational systems, such as chatbots, voice assistants, or customer service agents.</li><li>Strong skills in prompt engineering techniques (e.g., few-shot, chain-of-thought, RAG pipelines).</li><li>Ability to define consistent, persona-driven conversational styles across multiple agents and products.</li><li>Familiarity with LLM APIs (OpenAI, Anthropic, etc.) and conversational frameworks (e.g., LangChain).</li><li>Excellent writing and linguistic skills, with attention to tone, clarity, and cultural sensitivity.</li><li>Basic programming skills (Python preferred) for testing and prototyping prompts.</li></ul><p>Work Location: In person</p>

Ai Prompt Engineer Graphic Designer (Animation, AI Reels & Social Media)

Explore 736+ Customer support engineer in Islamabad this May. Find roles across top companies and apply now to boost your career.

736 customer support engineer jobs In Islamabad

Customer Support Engineer

Senior Customer Support Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer

Customer Support Executive (English Proficient)

Ai Prompt Engineer Graphic Designer (Animation, AI Reels & Social Media)