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client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

cloud support engineer

customer care executive Jobs in Islamabad

customer care executive

customer support engineer

VIION Technology (Viper Group)

Viper Group is looking for IT Support and Customer Service Engineer who will be responsible for handling day to day tasks related to Desktop, network and other office equipment troubleshooting and maintenance. Engineer will be handling the tasks on Viper's behalf at customer premises or its various offices.Duties and responsibilities:<ul><li>Key responsibilities include diagnosing and troubleshooting technical issues via phone, email, or chat, maintaining customer records in a ticketing system, escalating complex problems, and contributing to a knowledge base. Strong problem-solving, communication, and customer service skills are essential for this role, as is a good understanding of operating systems, networking, and various hardware and software.</li><li>Engineer will be required to travel / commute to different offices or may be resident at single location.</li><li>Preferred experience: 1 year</li><li>Good speaking and writing skills in English</li></ul>Timings are from 8:30AM to 6:00PM Monday to Friday &amp; Saturday till 2:00PMJob Types: Full-time, Internship, FresherWork Location: In person

IT Support Engineer

Metis International (Pvt) Ltd

Technical Support Engineer &ndash; L2 ;Description:We are looking for a Technical Support Engineer to join our team. The role involves providing Technical support to customers using our IoT SaaS platform. The ideal candidate should have a good understanding of IoT systems, basic knowledge of DevOps and backend systems, and strong communication skills for direct customer interaction.Responsibilities:Handle technical queries and troubleshoot issues reported by customers.Analyze API payloads, device logs, and backend responses.Collaborate with DevOps and backend teams for escalations.Assist customers with onboarding, configurations, and system usage.Monitor system health and alerts; act proactively when needed.Document common issues and solutions for internal use.Requirements:Bachelor&rsquo;s degree in a relevant technical/computer.1&ndash;3 years of experience in technical support or related roles.Basic knowledge of DevOps practices, Linux, APIs, and log analysis.Good understanding of IoT concepts and SaaS platforms.Strong problem-solving and communication skills.Nice to Have:Familiarity with MQTT, HTTP APIs, and cloud platforms (AWS, Azure).Hands-on with tools like Postman, Grafana, or Kibana.Hands on experience on monitoring tools.Job Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad I-10/Markaz: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Please Review Job Description Before Apllying As its not Purely IT Support Job.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Technical Support Engineer - L2

Progessional Systems

Job DescriptionWe are seeking a motivated and technically skilled Service Engineer to join our growing team. This role involves installation, calibration, maintenance, and troubleshooting of laboratory and quality control equipment used in both academic institutions and industrial environments.You will work closely with customers to ensure optimal performance and reliability of high-precision instruments, contributing directly to their research and production efficiency.Key Responsibilities:<ul><li>Install and commission laboratory and process control equipment.</li><li>Perform routine preventive maintenance and emergency service calls.</li><li>Diagnose and resolve hardware/software issues.</li><li>Provide user training and technical support to end-users.</li><li>Maintain detailed service reports and documentation.</li><li>Liaise with application specialists and sales teams for customer satisfaction.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or diploma in Diploma of Associate Engineer (DAE) in Electronics, Instrumentation, or related field.</li><li>1 year of hands-on experience with lab or process control instrumentation (preferred).</li><li>Strong troubleshooting and problem-solving skills.</li><li>Familiarity with industrial and/or academic lab environments.</li><li>Willingness to travel to customer sites (locally and occasionally regionally).</li><li>Excellent communication and interpersonal skills.</li></ul>Preferred Skills:<ul><li>Experience with analytical equipment.</li><li>Understanding of PLCs, control systems, or laboratory automation.</li><li>Software knowledge related to equipment operation and diagnostics.</li></ul>Job Type: Full-timeExperience:<ul><li>engeering services : 1 year (Preferred)</li></ul>Work Location: In personJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Service and Support Engineer

Devomech Solutions Pvt. Ltd.

Devomech Solutions Pvt. Ltd. is seeking an enthusiastic and customer-oriented Technical Sales &amp; Support Engineer to manage and grow sales of our mechanical and electronic components platform. The ideal candidate should possess a strong technical background in Mechanical, Electrical, or Electronics Engineering and have excellent communication skills to effectively engage with clients, understand their technical needs and provide tailored product solutions.Responsibilities:<ul><li>Act as the primary point of contact for customers placing orders through the online platform.</li><li>Promote and sell mechanical and electronic components, ensuring alignment with client requirements.</li><li>Respond to customer inquiries, provide technical guidance, and recommend suitable components or alternatives.</li><li>Coordinate with the procurement, warehouse and technical teams to ensure timely order fulfillment.</li><li>Build and maintain strong relationships with customers to ensure repeat business and satisfaction.</li><li>Prepare quotations, follow up on leads, and assist in closing sales.</li><li>Gather market insights and competitor information to support sales strategy and product positioning.</li><li>Represent the company professionally and positively as the face of the platform.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Mechanical, Electrical, or Electronics Engineering.</li><li>0&ndash;1 year of experience in technical sales, customer support, or related roles (fresh graduates with strong communication skills are encouraged to apply).</li><li>Excellent communication, negotiation and interpersonal skills.</li><li>Strong understanding of mechanical/electronic components and systems.</li><li>Confident, extroverted personality with a proactive and customer-focused approach.</li><li>Ability to multitask and manage time efficiently.</li><li>Familiarity with online sales platforms and CRM tools is a plus.</li><li>Outgoing and persuasive communicator.</li><li>Technically sound and quick to understand customer requirements.</li><li>Team player with a problem-solving attitude.</li><li>Self-motivated and target-oriented.</li></ul>What we offer<ul><li>Market Competitive salary</li><li>Accommodation for out of station employees</li><li>Health Insurance</li><li>Provident Fund</li><li>Bi-annual increments (Performance based)</li><li>Bi-annual profit-sharing bonus</li><li>Pick &amp; drop for females from metro station</li></ul>.Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>Can you commute to G16 Islamabad?</li></ul>Experience:<ul><li>relevant: 1 year (Preferred)</li></ul>Work Location: In person

Technical Sales & Support Engineer

ibex. Pakistan

<div>
 We are looking for an incredible resource who can do wonders in the world of CX with their wit and wonderful customer-centric attitude. For this job role, you will be expected to provide satisfactory solutions to a diverse range of customer queries through means of written and verbal communications and a positive attitude. The Customer Support Executive within the Operations department will assist customers with their questions, new orders, service delivery requirements, billing, and any other query.
 
 
 
 Qualifications
 
 
 
 <ul>
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 Bachelors or above
 </li>
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 Customer support and other job experience preferred
 </li>
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 Must be flexible to work in shifts
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 Good Written and Verbal English Communication
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 Proficiency with MS Office (Particularly MS Excel and MS Word)
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 Collaborative mindset
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 Customer service focus
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 Hands-on-problem solving ability
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 The ability to communicate technical information in a simple manner
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
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 Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints
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 Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken. Process orders, forms, and applications
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 Follow up to ensure that appropriate actions were taken on customers&rsquo; requests. Ideally, aim for First Contact Resolution (FCR)
 </li>
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 Refer unresolved customer grievances or special requests to designated departments for further investigation
 </li>
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 Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments
 </li>
 </ul>
</div>

Customer Support Executive

Cloud Enterprise Business Solutions (CEBS)

<div>
 
 
 Customer Data Platform Data Engineer
 
 
 
 We are looking for a Customer Data Specialist Data Engineer to join our data team for a major European retail company. The ideal candidate has experience working as a Data Engineer and Customer Data Platform Engineer ( ideally Tealium) and is passionate about leveraging data to drive personalization, segmentation, and customer insights. You will be working closely with data engineers, data scientist and marketing teams to ensure smooth data integration, transformation, and activation across platforms.
 
 
 
 
 
 
 Key Qualifications
 
 
 <ul>
 <li>
 2+ years of experience coding in Python, with solid computer science fundamentals including data structures and algorithms.
 </li>
 <li>
 Experience working with Customer Data Platforms (CDPs) preferably Tealium.
 </li>
 <li>
 2+ years of experience with Apache Spark or PySpark; if not, strong proficiency in Pandas for data manipulation and analysis.
 </li>
 <li>
 Experience working with cloud data platforms, ideally Microsoft Azure (Azure Data Lake, Event Hub, or similar).
 </li>
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 Experience working in notebook environments, ideally Azure Databricks.
 </li>
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 Strong understanding of data pipelines, ETL/ELT processes, and data integration between systems.
 </li>
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 Ability to collaborate with cross-functional teams to translate business requirements into scalable technical solutions.
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 2+ years of hands-on experience in PySpark &amp; Azure cloud data services (e.g., Data Factory, Data Lake Gen2, Databricks).
 </li>
 <li>
 Experience in deployments automation using CI/CD pipelines and Azure DevOps.
 </li>
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 Familiarity with DevOps principles and best practices for continuous integration and delivery.
 </li>
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 Practical understanding of data governance, and privacy compliance (e.g., GDPR).
 </li>
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 Hands-on experience with Databricks workflows for data processing and orchestration.
 </li>
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 Knowledge of data quality testing, monitoring, and data lineage tracking.
 </li>
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 Experience working with event based data.
 </li>
 </ul>
 
 
 
 
 
 What's in it for you
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Employees' Provident Fund, medical and other incentives
 </li>
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 Unique working environment where you communicate and work directly with international clients
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 Self-development opportunities
 </li>
 </ul>
 
 
</div>

Data Engineer (Customer Data Platform, Databricks)

92Techno

We are looking for a System Engineer in Islamabad.Job Details<ul><li>Be hands-on to provide Level 1 &amp; Level 2 support for our customers.</li><li>Ensure customer environments are kept up to date with ongoing incidents and reporting.</li><li>Extensive knowledge of customer support operations.</li><li>Must be willing to work outside normal business hours and on-call on weekends or holidays.</li></ul>Preferred Skills<ul><li>Strong knowledge and experience in Server and Storage Systems from HPE, DELL, CISCO UCS or other OEMs.</li><li>Implementation, troubleshooting, and Break/Fix expertise of above-mentioned portfolios.</li><li>Backup Software (Veeam, DPS, CV) is preferred.</li><li>Familiarity with replication and disaster recovery techniques.</li><li>Experience with various Hypervisors including VMware and Hyper-V.</li><li>Good knowledge of Operating systems including Microsoft, Linux RHEL/CentOS.</li></ul>Experience 3 &ndash; 5 Years&rsquo; Experience in a relevant field.Qualifications Graduation in Computer Science/Engineering (Electrical/Computer/Telecom)Job Type: Full-timePay: Rs120,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Do you have hand's on experience with SAN Storage ( Dell and HP )?</li></ul>Work Location: In person

System Engineer

Explore 826+ Customer support engineer in Islamabad this November. Find roles across top companies and apply now to boost your career.