customer service representative Jobs in Islamabad

customer service representative

customer support representative Jobs in Islamabad

customer support representative

customer sales representative Jobs in Islamabad

customer sales representative

call center representative Jobs in Islamabad

call center representative

corporate relationship manager Jobs in Islamabad

corporate relationship manager

csr customer service representative

Andromeda Links

Customer Sales Representative (Bhara Kahu, Islamabad Night-Shift)Date posted: February 2, 2026Pay: 40,000.00 (PKR) - 60,000.00 (PKR) per monthJob description:Company DescriptionWe are thrilled to officially announce the launch of Whales, a premier high-performance contact center located in the heart of Bhara Kahu, Islamabad.At Whales, we don&rsquo;t just handle calls; we navigate complex conversations and bridge the gap between world-class brands and their biggest opportunities. We are more than just a workplace&mdash;we are a &quot;Pod&quot; of high-achievers, thinkers, and hunters.Role DescriptionThis is a full-time, nightshift, on-site role for an Outbound Sales Representative located in Bhara Koh Islamabad. The Outbound Sales Representative will be responsible for identifying prospective clients, engaging with them through phone calls, and presenting products and services. Other day-to-day tasks include following up on leads, meeting sales targets, maintaining accurate records of customer interactions, and providing excellent customer service to ensure satisfaction and retention.Qualifications<ul><li>Proven sales skills, ability to present solutions, and meet or exceed sales targets</li><li>Strong verbal communication, negotiation, and relationship-building skills</li><li>Ability to conduct research, identify leads, and manage pipelines efficiently</li><li>Self-motivated, goal-oriented, and ability to thrive in a fast-paced environment</li><li>Basic technical proficiency with digital tools and platforms</li><li>Previous experience in sales or customer service is a plus</li></ul>What&rsquo;s In It For You?<ul><li>Earnings: Enjoy the security of a guaranteed basic salary plus &quot;high-tide&quot; uncapped commissions that reward your drive to succeed.</li><li>Relocation Support: Free company-provided accommodation for candidates joining us from outside the city.</li><li>Career Trajectory: At Whales, you aren't just a number&mdash;you are helping build the foundation of a growing company, giving you a unique advantage for rapid advancement into leadership roles.</li><li>Time Off: A comprehensive leave package including paid annual vacations, personal &quot;life-happens&quot; days, and medical leave to keep you at your best.</li><li>Performance Culture: &quot;First Out&quot; Fridays for top performers and &quot;Whale of the Week&quot; recognition to celebrate your wins.</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

CSR (Customer Service Representative)

Call Center BPO (Malaysia)

URGENT HIRING CSRLocation: Bahria Town Phase 3 (Onsite)Company: CALLSTONES LLPPosition: Customer Service Representative (CSR)We are actively hiring experienced CSRs for our Home Security campaign. If you have strong communication skills and a US accent, we want to hear from you!RequirementsMinimum 2 years of CSR experienceGood American English accentExcellent communication skillsMust be punctual, reliable, and performance-drivenExperience in Home Security campaign (preferred)Freshers may apply, but preference will be given to experienced candidatesShift Timing7:00 PM &ndash; 4:00 AM (Night Shift)Salary &amp; BenefitsBasic Salary: PKR 50,000 &ndash; 70,000Bonus Structure:PKR 500 per lead (up to 5 leads)From the 6th lead onward: PKR 1,500 per leadEarning Potential: Up to PKR 300,000/monthSalary starts after the first lead is generatedWork TypeOnsite position onlyImmediate joining preferredShare your CV at:WhatsApp: +92 330 9249163 Email: info@callstones.comJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Rzbase Limted

Job Title: Customer Service &amp; Sales Representative (Inbound)Company: CP Tech International LtdLocation: Opposite Giga Botique Mall, Central Plaza 4th Floor,Job Type: Full-timeSalary: 50,000/- 100,000/- + Commission per order (Uncapped)Job Description ( ONLY FOR FEMALES)CP Tech International Ltd is seeking aggressive, results-oriented Customer Service &amp; Sales Representatives to join our international sales team. This is not just a support role&mdash;it is a high-energy position where you will be responsible for converting leads, retaining customers, and driving bulk sales across the UK, Europe, and UAE markets.Key Responsibilities<ul><li>Conduct a minimum of 60 connected calls per day to international leads and existing customers.</li><li>Maintain a 40%&ndash;50% conversion rate by qualifying leads and closing sales professionally.</li><li>Re-engage with inactive customers (90-day+ base) to regain loyalty and secure new orders.</li><li>Manage a portfolio of active retail shops, ensuring consistent stock supply and customer satisfaction.</li><li>Ensure all orders are verified, use correct discount codes (10%-15%), and follow up with Trustpilot review links to maintain brand reputation.</li><li>Maintain precise daily logs of all calls, leads, and orders in the company CRM.</li></ul>Requirements<ul><li>Fluent English (verbal and written). Ability to communicate effectively with international clients (UK/Europe/UAE).</li><li>Spanish language employees also required.</li><li>At least 1 year of experience in a call center, B2B sales, or CSR role preferred.</li><li>Comfortable using CRM software, Microsoft Excel, and basic web tools.</li><li>Ability to work under pressure and hit daily/monthly sales and visit targets.</li><li>Punctual, disciplined, and highly organized.</li></ul>Benefits<ul><li>Competitive Base Salary.</li><li>Aggressive Commission Structure: PKR 1,000/- per successful, verified order.</li><li>Performance-based bonuses and rapid career growth.</li><li>International market exposure.</li></ul>Schedule<ul><li>1:00 PM &ndash; 09:00 PM Day Shift</li><li>Monday to Saturday</li></ul>Contact Details: Send your Resume to : 0337-9921402Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Representative

Cabcall Outsource

Job Overview:Only candidates experienced with Autocab, Icabbi, software are requiredYour role as Taxi booking Operator/Dispatcher (CSR) will be responsible for taking incoming calls from UK Customers who are looking to book/amend taxi bookings. You will also be handling the following task in particular:<ul><li>Airport Booking.</li><li>Payment over the Phone.</li><li>Escalating the complaint to the relevant Department.</li><li>Handling Driver Queries/ Grievances.</li></ul>What You&rsquo;ll Do<ul><li>As an Inbound Taxi Controller, you will be answering incoming calls from UK based customers in proficient English (British Accent).</li><li>You will be doing the following task primarily:</li><li>Taxi Bookings: Take orders from the customer for a specific vehicle as per the customer requirement.</li><li>Offer customers with timely Quotations.</li><li>Amending and Cancelling Active Bookings.</li><li>Keep a track of flight inputs.</li><li>Liaison with UK Office i-e Supervisor and Shift In charge.</li><li>Meeting High Level of Customer Service at all times.</li><li>Handling customer complain and Feedback. If appropriate escalate the complaint or issue with the Team Leader.</li><li>Customer Coordination &ndash; Connecting the Customer with the Driver to ensure a pleasant ride. The focus should always be on quality,</li><li>Pickup and Drop-off should always be accurate to maintain High-Quality standards. (You will be briefed on 7 Points of Output during your Training Session)</li></ul>Required Experience &amp; Qualifications:<ul><li>Minimum 01 Year of CSR Experience within UK based cab.</li><li>Candidates with the working knowledge of ICabbi, Autocab are required.</li><li>British Accent is mandatory for this role.</li></ul>Job Types: Full-time, Contract Contract length: 11 monthsPay: Rs80,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have using Autocab/Icabbi?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Telephone Operator / Dispatcher-UK Taxi

NineSol Technologies

Primary Purpose:The (CSR)/ Email Marketing Executive is responsible for executing daily activities and addressing client service concerns. This involves handling inbound and outbound calls, as well as managing email correspondence. The CSR plays a key role in improving client persistency and satisfaction by acting as the primary point of contact within sales offices, agencies, and employers.Essential Duties and Responsibilities:Below is a summary of the essential functions for this role. Other duties, both major and minor, may be assigned as necessary. Responsibilities may evolve over time.Answer inbound calls, manage email correspondence, and conduct outbound follow-ups. Some outbound calls will be required.Resolve service issues effectively, including inquiries related to claims, billing, eligibility, licensing, commissions, web access, retention, and other customer service needs.Provide a highly personalized experience to Employers, Brokers, and members by educating them about coverage, available resources, and tools.Demonstrate urgency and commitment to achieving goals, influencing the organization to meet or exceed customer expectations.Clearly explain technical product features in an easy-to-understand manner.Maintain a thorough understanding of workflows and business processes to successfully execute the service strategy.Identify opportunities for process improvements and collaborate with managers and internal teams to implement changes.Consistently meet or exceed individual and team performance goals aimed at improving lapse rates and enhancing service quality.Assist in creating, scheduling, and sending email communications to clients, prospects, and members to enhance customer engagement and retention.Monitor email campaign performance, including open rates, click-through rates, and responses, and provide feedback to optimize future campaigns.Work closely with the marketing team to ensure email content aligns with customer needs and brand messaging.Conduct follow-up email campaigns to re-engage inactive clients or remind them of upcoming deadlines or opportunities.Maintain and segment email lists, ensuring they are up-to-date and relevant to the specific target audience for each campaign.Track email responses and service inquiries generated from marketing campaigns, providing feedback to the team for continuous improvement.Required Skills and Competencies:The qualifications listed below represent the knowledge, skills, and abilities required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Associate or Bachelor's degree preferred.Strong verbal and written communication skills.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).Experience Level : 3 to 5 yearsDesired Skills:Prior experience in the industry is a plus.Advanced customer service skills, with the ability to handle a variety of callers professionally and maintain strong interpersonal relationships.Ability to analyze complex, time-sensitive information from multiple sources, make informed decisions based on data, and communicate the necessary actions clearly to a broad audience.High initiative, sound judgment, and self-motivation.Strong organizational and time management skills, with the ability to work under pressure and meet deadlines.A team-oriented mindset, with the ability to provide guidance on processes, procedures, and products.Openness to receiving constructive feedback and making continuous improvements.FULL TIME ONSITE JOB ( Night Shift)Males are encouraged to apply.Job Type: Full-timeWork Location: In person

CSR/ Marketing Executive

99 Technologies

Job DescriptionJob Title: Customer Support Representative (Technical) Company: 99 Technologies Pvt. Ltd. Location: Bahria Town, Islamabad (Near GT Road)Job Description: 99 Technologies is hiring a Customer Support Representative (Technical) to manage customer queries and provide after-sales support for our computer sales business. The role requires solid knowledge of computer hardware and IT products, with the ability to assist customers with troubleshooting, warranty claims, and after-sales services. We are seeking someone who is customer focused, tech savvy, and efficient in multitasking.Key Responsibilities:<ul><li>Provide after-sales support for computer systems, components, and accessories.</li><li>Address customer inquiries via phone, email, and chat in a professional manner.</li><li>Troubleshoot hardware and software issues and guide customers toward solutions.</li><li>Coordinate warranty, service, and repair cases as required.</li><li>Share product knowledge and assist customers in choosing suitable solutions.</li><li>Maintain accurate customer records, service logs, and issue tracking.</li><li>Ensure high levels of customer satisfaction by handling complaints empathetically.</li></ul>Essential Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong knowledge of computer hardware including laptops, desktops, components, and peripherals.</li><li>Strong problem solving ability for both technical and customer related issues.</li><li>Familiarity with CRM systems and service management tools.</li><li>Ability to adapt quickly and handle multiple cases efficiently.</li><li>Strong time management and attention to detail.</li></ul>Experience:<ul><li>Minimum 2 years of experience in Customer or Technical Support preferably in the IT or computer hardware industry.</li></ul>Job Details:<ul><li>Job Type: Full time</li><li>Shift Timing: Night shift (US Time Zone / CST)</li><li>Work Location: On site, Bahria Town Islamabad</li></ul>Work Location: In person

Customer Support Representative (Technical)

IT Solutions Hub 2010.PVT .LTD

Job Title: Customer Sales RepresentativeLocation: B-17, Islamabad, PakistanJob Type: Full-Time | OnsiteJob DescriptionWe are looking for a confident and results-driven Customer Sales Representative to join our team. The ideal candidate will be responsible for cold calling potential customers, generating leads, and promoting company services. The candidate must have excellent English communication skills and prior experience in sales or customer handling.Key Responsibilities<ul><li>Conduct cold calls to potential clients to introduce company products or services.</li><li>Identify sales opportunities and generate qualified leads.</li><li>Communicate with customers in a professional and persuasive manner.</li><li>Maintain records of calls and customer interactions.</li><li>Achieve assigned sales targets and performance goals.</li><li>Follow up with potential clients to convert leads into customers.</li></ul>Requirements<ul><li>Minimum 2 years of experience in sales, telemarketing, or customer service.</li><li>Excellent spoken English with strong communication skills.</li><li>Confidence in handling cold calling and client conversations.</li><li>Strong persuasion and negotiation abilities.</li><li>Ability to work in a target-driven environment.</li><li>Candidate must be from nearby areas (Wah Cantt, Taxila, or B-17).</li></ul>Work Location: B-17, Islamabad (Onsite)Pay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Sales Representative

Explore 273+ Csr customer service representative in Islamabad this March. Find roles across top companies and apply now to boost your career.