customer support executive Jobs in Islamabad

customer support executive

customer sales representative Jobs in Islamabad

customer sales representative

customer service specialist Jobs in Islamabad

customer service specialist

client services/customer care advisors specialist Jobs in Islamabad

client services/customer care advisors specialist

customer service representative (csr) Jobs in Islamabad

customer service representative (csr)

csr customer service representative

Allianz Call Center Services (pvt) Ltd

We&rsquo;re Hiring! &ndash; CSR (Customer Sales Representative) Arabic (Outbound Calling)Allianz Call Center Pvt. Ltd. is looking for experienced and motivated Arabic-speaking Customer Sales Representatives (CSR) to join our growing team in Islamabad. If you are fluent in Arabic (mandatory) and English, and have proven experience in Online Trading call centers, this is your chance to build a rewarding career with us.What You&rsquo;ll Do:<ul><li>Call and engage with potential and existing clients</li><li>Negotiate and close high-value deals</li><li>Respond quickly and professionally to client needs</li><li>Work towards achieving monthly and weekly sales targets</li><li>Stay updated with global financial markets</li></ul>What We&rsquo;re Looking For:<ul><li>Fluent in Arabic (mandatory) and English</li><li>1&ndash;3 years of experience in Online Trading outbound call centers</li><li>Bachelor&rsquo;s degree (mandatory)</li><li>Highly motivated, target-driven, and a great team player</li><li>Freshers and students are not eligible</li></ul>What We Offer:<ul><li>Fixed salary starting from PKR 75,000</li><li>Performance Allowance &ndash; PKR 5,000</li><li>Punctuality Allowance &ndash; PKR 5,000</li><li>Amazing commissions (uncapped!)</li><li>Career growth opportunities within the company</li><li>Supportive and professional work environment</li></ul>Job Details:<ul><li>Timings: 12:00 PM &ndash; 9:30 PM (Mon&ndash;Sat)</li><li>Saturday OFF if weekly office targets are achieved</li><li>Location: 6th Floor, ISE Tower, Jinnah Avenue, Islamabad</li></ul>How to Apply:Drop your updated resume on WhatsApp: 0346-9775727Job Type: Full-time Work Location: In personJob Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

CSR (Customer Service Representative)

confidentioal

Overview: We are looking for a Customer Service Representative (CSR) who can professionally handle inbound and outbound calls related to office and print equipment. The ideal candidate will confidently communicate with corporate and industrial clients, manage service queries, and pitch our printing and office solutions in a professional, engaging manner.Key Responsibilities:<ul><li>Handle inbound and outbound calls from corporate, industrial, and office clients regarding printers, copiers, and office equipment.</li><li>Provide information on products, rental plans, maintenance services, and technical support.</li><li>Professionally pitch printing solutions and office equipment packages to clients.</li><li>Maintain detailed call records and follow up on leads, service requests, and inquiries.</li><li>Coordinate with the sales and technical teams to ensure client satisfaction and timely responses.</li><li>Build and maintain strong client relationships through effective communication.</li></ul>Requirements:<ul><li>Intermediate or Bachelor&rsquo;s degree.</li><li>Excellent verbal communication in English and Urdu.</li><li>Confident in speaking with corporate-level clients.</li><li>Prior experience in call handling or customer service (especially in the printing/IT sector) is a plus.</li><li>Knowledge of printers, copiers, scanners, and office equipment will be highly preferred.</li><li>Self-motivated with a professional tone and sales-oriented mindset.</li></ul>Job Type: Full-timeWork Location: In person

Customer Service Representative (CSR)

GrowthRatio Solutions

Job Title: Customer Service Representative (CSR) Company: GrowthRise Solutions Location: Bahria Town Phase 7, Rawalpindi Openings: 5 Schedule: 8 hours/day, 6 days/week Mode: On-site (not remote)Role OverviewGrowthRise Solutions is hiring Customer Service Representatives to join our dynamic operations team. In this role, you will handle customer inquiries, manage orders and returns, and provide live support to ensure a smooth shopping experience for our international clients. We&rsquo;re looking for detail-oriented, tech-savvy individuals with strong English communication skills who can thrive in a fast-paced environment.Key Responsibilities<ul><li>Customer Support: Respond promptly and professionally to customer inquiries via chat and other communication channels.</li><li>Order &amp; Return Management: Accurately process and track customer orders and returns.</li><li>Live Chat Assistance: Provide real-time support to resolve customer issues effectively.</li><li>Data Management: Maintain and update customer information in internal systems.</li><li>Microsoft Office Tasks: Use Excel and Word for reporting, documentation, and tracking purposes.</li><li>Communication: Deliver clear, courteous, and professional written and verbal communication to international clients.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in any discipline.</li><li>Strong command of English (both written and spoken).</li><li>Must have a personal laptop.</li><li>Willingness to work on-site daily at our Bahria Town Phase 7 office.</li></ul>What We Offer<ul><li>Comprehensive training and continuous professional development.</li><li>Stable, full-time, on-site position.</li><li>Excellent opportunities for career growth within a rapidly expanding company.</li></ul>Job Type: Full-time Work Location: On-site (Bahria Town Phase 7, Rawalpindi)Job Types: Full-time, FresherPay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Rehman Studies (Pvt) Ltd

Job Title: Customer Service Representative (CSR)Job Type: Full-timeWorking Hours: 09:00 AM to 06:00 PMSalary: Starting from PKR 50,000 (negotiable based on experience)Compensation: Fixed Salary + Amazing IncentivesWork Location: Rehman Travels, Block E, G-6/2 Blue Area, IslamabadJob Summary: We are looking for motivated and customer-focused Customer Service Representatives (CSRs) to join our fast-paced travel agency team. As the first point of contact for clients, you will provide expert guidance on travel products and services, manage bookings, resolve inquiries, and ensure an outstanding customer experience from start to finish.Key Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, chat, and in-person.</li><li>Assist clients in choosing travel destinations, flights, accommodations, Umrah packages, and related services.</li><li>Process bookings, amendments, cancellations, and refunds accurately.</li><li>Address customer complaints and issues with professionalism and efficiency.</li><li>Stay updated on airline policies, visa/Umrah requirements, travel regulations, and destination information.</li><li>Maintain accurate customer records and documentation.</li><li>Work closely with internal teams (sales, operations, finance) to ensure smooth service delivery.</li><li>Promote and sell travel packages and provide additional services to achieve sales targets.</li><li>Follow up with clients to confirm bookings and ensure all travel documents are provided on time.</li></ul>What We&rsquo;re Looking For:<ul><li>Strong verbal communication skills in English (professional proficiency required).</li><li>Candidates who can speak Spanish, Arabic, or Chinese fluently will be given strong preference.</li><li>Bachelor&rsquo;s Degree (no students).</li><li>Previous Travel Agency experience (Visa, Ticketing, STA, Immigration, and Umrah Packages).</li><li>Focused, organized, and able to multitask effectively.</li><li>Excellent problem-solving abilities.</li><li>Ability to work both independently and as part of a team.</li><li>Strong influencing and negotiation skills to meet sales targets.</li></ul>To Apply: Drop your CV on 0335-5005730Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do you have any experience working in a travel agency? If yes, how many years of experience do you have?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Sale: 1 year (Preferred)</li></ul>Language:<ul><li>English, Arabic, Chinese, Spanish (Preferred)</li></ul>Work Location: In person

Jacked Nutrition

Position Title: CSR (Customer Service &amp; Sales) Manager Department: Customer Service / Online Sales Reports To: Chief Operating Officer (COO) Location: E-11, Islamabad Employment Type: Full-Time1. Position OverviewWe are seeking a dynamic and results-driven CSR Manager to lead our Customer Service and Online Sales teams. This dual-function role requires a proactive leader who can ensure superior customer service while optimizing online sales operations. The ideal candidate will have a strong background in managing customer service teams, driving digital sales strategies, and collaborating across departments to deliver an exceptional customer experience.2. Key ResponsibilitiesCustomer Service Management<ul><li>Supervise and mentor the customer service team to manage inquiries, complaints, and escalations efficiently.</li><li>Develop, document, and enforce SOPs for call handling, order processing, and after-sales support.</li><li>Monitor and analyze performance metrics such as response times, resolution rates, CSAT, and NPS.</li><li>Conduct onboarding, regular training, and refresher programs for CSR team members.</li><li>Implement escalation procedures to ensure timely and effective resolution of critical issues.</li><li>Maintain and utilize customer feedback mechanisms to identify areas for improvement in products and services.</li></ul>Online Sales Management<ul><li>Oversee the complete online sales process: lead management, conversions, payments, and delivery coordination.</li><li>Collaborate with Marketing and E-commerce teams to drive digital sales growth and achieve revenue targets.</li><li>Ensure online product listings, descriptions, pricing, and stock status are consistently accurate and up to date.</li><li>Track and improve sales KPIs: conversion rate, cart abandonment, average order value, and customer retention.</li><li>Liaise with warehouse and logistics teams to ensure timely order fulfillment and customer satisfaction.</li><li>Utilize customer interactions to execute upselling, cross-selling, and loyalty-building strategies.</li></ul>Collaboration &amp; Reporting<ul><li>Work cross-functionally with Operations, Marketing, IT, and Finance teams to enhance the customer journey and streamline processes.</li><li>Prepare and present regular performance reports on CSR activities, online sales metrics, customer feedback, and operational bottlenecks.</li><li>Contribute insights and suggestions in strategic meetings to align customer service standards with sales goals.</li></ul>3. Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>4&ndash;6 years of experience in customer service and/or online sales management, preferably in a fast-paced e-commerce environment.</li><li>Strong leadership skills with a proven ability to build and manage high-performing teams.</li><li>Exceptional communication, interpersonal, and conflict-resolution skills.</li><li>Proficiency in CRM systems and business platforms such as Odoo ERP.</li><li>Hands-on experience with e-commerce platforms (e.g., Shopify, WooCommerce, Daraz, Amazon) is a strong advantage.</li><li>Analytical mindset with the ability to interpret data and drive actionable insights.</li></ul>Why Join Us?<ul><li>Competitive salary: PKR 130,000 &ndash; 150,000/month</li><li>Lead digital transformation in customer service and e-commerce</li><li>Dynamic and collaborative team culture</li><li>Growth-oriented environment with leadership opportunities</li></ul>To Apply: Please send your CV via IndeedJob Type: Full-timeWork Location: In person

CSR Manager

ASK Development pvt Limited

Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirement:Minimum GraduationExperience:06 Months experience in (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthJob Type: Full-timePay: Rs37,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthWork Location: On the roadJob Type: Full-timeApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timeLocation:<ul><li>Islamabad (Required)</li></ul>Work Location: On the roadJob Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Inbound call agent

Healthcare Evolutions Medical Services Pvt. Ltd.

An Australian Medical Company - Healthcare Evolutions - is seeking a dedicated and enthusiastic individual to join our team as CSR/Call Center Agent at our Islamabad office located in E-11.Position: CSR/Call Center AgentLocation: E-11, Islamabad, PakistanCompany: Healthcare EvolutionsJob Type: Full-timeSalary: 60,000 - 80,000 PKR (salary range based on interview performance and experience)Working Hours: 3:30 AM - 12:00 PM (Pakistan Standard Time) corresponding to 08:30 AM - 05:00 PM (Australian Standard Time)Key Responsibilities:&middot; Handle inbound and outbound customer calls professionally and courteously.&middot; Provide excellent customer service, addressing Patient inquiries, resolving issues, and ensuring Patient satisfaction.&middot; Communicate effectively within and outside the organization to ensure smooth interactions.&middot; Maintain accurate and detailed records of customer interactions.Requirements:&middot; Excellent English Communication skills required&middot; Ability to effectively communicate with Patients and colleagues.&middot; Proficient in using communication tools and software.&middot; Flexibility to work during 03:30 AM - 12:00 PM (Pakistan Standard Time) corresponding to 8:30 AM - 5:00 PM (Australian Standard Time)Timing may vary due to day light saving.Note:&middot; Female candidates are strongly encouraged to apply.&middot; Office timings are aligned with Australian Standard Time and may vary occasionally.&middot; Only shortlisted candidates will be contacted for interviews.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

CSR/ Medical Admin (females are encouraged to apply)

Explore 520+ Csr customer service representative in Islamabad this October. Find roles across top companies and apply now to boost your career.