customer service representative

customer sales representative Jobs in Islamabad

customer sales representative

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call center representative Jobs in Islamabad

call center representative

client systems technical support administrator Jobs in Islamabad

customer support representative

Rzbase Limted

Job Title: Customer Service &amp; Sales Representative (Inbound)Company: CP Tech International LtdLocation: Opposite Giga Botique Mall, Central Plaza 4th Floor,Job Type: Full-timeSalary: 50,000/- 100,000/- + Commission per order (Uncapped)Job Description ( ONLY FOR FEMALES)CP Tech International Ltd is seeking aggressive, results-oriented Customer Service &amp; Sales Representatives to join our international sales team. This is not just a support role&mdash;it is a high-energy position where you will be responsible for converting leads, retaining customers, and driving bulk sales across the UK, Europe, and UAE markets.Key Responsibilities<ul><li>Conduct a minimum of 60 connected calls per day to international leads and existing customers.</li><li>Maintain a 40%&ndash;50% conversion rate by qualifying leads and closing sales professionally.</li><li>Re-engage with inactive customers (90-day+ base) to regain loyalty and secure new orders.</li><li>Manage a portfolio of active retail shops, ensuring consistent stock supply and customer satisfaction.</li><li>Ensure all orders are verified, use correct discount codes (10%-15%), and follow up with Trustpilot review links to maintain brand reputation.</li><li>Maintain precise daily logs of all calls, leads, and orders in the company CRM.</li></ul>Requirements<ul><li>Fluent English (verbal and written). Ability to communicate effectively with international clients (UK/Europe/UAE).</li><li>Spanish language employees also required.</li><li>At least 1 year of experience in a call center, B2B sales, or CSR role preferred.</li><li>Comfortable using CRM software, Microsoft Excel, and basic web tools.</li><li>Ability to work under pressure and hit daily/monthly sales and visit targets.</li><li>Punctual, disciplined, and highly organized.</li></ul>Benefits<ul><li>Competitive Base Salary.</li><li>Aggressive Commission Structure: PKR 1,000/- per successful, verified order.</li><li>Performance-based bonuses and rapid career growth.</li><li>International market exposure.</li></ul>Schedule<ul><li>1:00 PM &ndash; 09:00 PM Day Shift</li><li>Monday to Saturday</li></ul>Contact Details: Send your Resume to : 0337-9921402Pay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Customer Support Representative

Nysonian

<div>Location: Islamabad, Pakistan (Onsite) 
Employment Type: Full-time
About Nysonian 
Nysonian builds the next generation of global lifestyle brands; brands that inspire how people travel, move, and live. We create not just products, but experiences that empower people worldwide.
Our Fast-Growing Portfolio Includes:
<ul><li>NOBL Travel &mdash; redefining modern travel with design, durability, and performance</li><li>
FLO Pilates &mdash; bringing Pilates into homes and wardrobes globally</li></ul>
With $150M+ in revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, we are shaping the brands that will define the next decade.
Core Values: Winners' Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership
About the Role 
As a Customer Support Representative specializing in retention and growth, you will own the customer experience end-to-end, ensuring satisfaction, resolving issues proactively, and driving value in every interaction. This role goes beyond traditional support; you will identify opportunities to upsell and maximize lifetime value while strengthening long-term loyalty. By leveraging data, insights, and operational tools, you will deliver a measurable impact on retention metrics and revenue growth, collaborating closely with cross-functional teams to align customer success strategies with broader business objectives.
What You Will Do
<ul><li>Omnichannel Customer Engagement: Manage and respond to customer inquiries across phone, email, and chat channels with professionalism, speed, and consistency, ensuring a superior service experience. 
</li><li>
Retention &amp; Loyalty Optimization: Proactively identify customer needs and preferences to strengthen relationships, drive retention, and enhance long-term customer lifetime value. 
</li><li>
Revenue Enablement through Upselling: Strategically leverage upsell and cross-sell opportunities by recommending tailored solutions that align with customer goals and business outcomes. 
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Consultative Sales Execution: Employ a structured, consultative approach to close deals, meeting or exceeding retention and revenue targets while maintaining exceptional service standards. 
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Data-Driven Recordkeeping &amp; CRM Discipline: Maintain accurate, detailed records of all interactions, transactions, and upsell activity to ensure operational visibility and inform strategic decisions. 
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Cross-Functional Collaboration &amp; Issue Resolution: Partner with marketing, product, and customer success teams to address complex customer needs, escalate and resolve issues, and continuously enhance the customer experience.</li></ul>
Who You Are
<ul><li>Proven Customer Retention Experience: Minimum 4 years in customer support or related roles, with demonstrated success in retention and upselling within US/UK retail or e-commerce. 
</li><li>
Advanced Communication Skills: Exceptional proficiency in English, both written and spoken, enabling clear, professional, and persuasive customer interactions. 
</li><li>
Customer-Centric Expertise: Strong track record of building trust, resolving issues effectively, and delivering high-value solutions that drive loyalty. 
</li><li>
Revenue-Oriented Sales Ability: Skilled in upselling and deal closure, consistently achieving or exceeding retention and sales targets. 
</li><li>
Technical Fluency: Experienced with CRM systems (Gorgias preferred) and e-commerce platforms such as Shopify and Facebook Ads. 
</li><li>
Analytical Problem-Solving: Adept at managing complex customer situations calmly and efficiently, with data-informed decision-making. 
</li><li>
High Adaptability &amp; Execution: Thrives in fast-paced environments, balancing multiple priorities while maintaining consistent service excellence.</li></ul>
Why You'll Love Working at Nysonian
<ul><li>Collaborate with high-performing teams across fast-growing global brands</li><li>
Meaningful opportunities for growth, ownership, and impact</li><li>
A culture built on accountability, transparency, and execution</li><li>
Competitive compensation, benefits, and wellness-focused perks</li></ul>
Our Commitment 
Nysonian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran status, disability, or any other legally protected characteristic. Reasonable accommodations are available for applicants with disabilities.</div>

Pixako Technologies (Pvt.) Ltd

<div>
 
 The ideal candidate enjoys interacting with others and proactively resolving problems. You will be in charge of providing customer service and assisting customers with their concerns.
 
 
 
 
 
 Job Responsibilities:
 
 <ul>
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 Communicate with customers through different platforms.
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 Responding promptly to customer inquiries.
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 Identify customers&rsquo; needs to achieve satisfaction.
 </li>
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 Acknowledging and resolving customer complaints.
 </li>
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 Processing orders, forms, applications, and requests.
 </li>
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 Knowing our products inside and out so that you can answer questions.
 </li>
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 Follow standard processes and procedures when it comes to providing the solution.
 </li>
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 Ensure customer satisfaction and provide professional customer support.
 </li>
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 Providing feedback on the efficiency of the customer service process.
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 Keeping records of customer interactions, transactions, comments, and complaints.
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 Timely completion of assignments given by the Team Lead.
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 Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
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 Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools.
 </li>
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 Maintaining a positive, empathetic, and professional attitude toward customers at all times.
 </li>
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 Must be disciplined and aware of work ethics.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 At least 1 - 2 years of chat support experience.
 </li>
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 Excellent verbal, written, and interpersonal skills.
 </li>
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 Ability to multi-task, organize, and prioritize work.
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 Customer orientation and ability to adapt/respond to different types of characters.
 </li>
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 Must be a team player.
 </li>
 </ul>
 
 
 
 
 Job Shift: Night/Rotational
 
 
 Location: D-12, Islamabad
 
</div>

99 Technologies

Job DescriptionJob Title: Customer Support Representative (Technical) Company: 99 Technologies Pvt. Ltd. Location: Bahria Town, Islamabad (Near GT Road)Job Description: 99 Technologies is hiring a Customer Support Representative (Technical) to manage customer queries and provide after-sales support for our computer sales business. The role requires solid knowledge of computer hardware and IT products, with the ability to assist customers with troubleshooting, warranty claims, and after-sales services. We are seeking someone who is customer focused, tech savvy, and efficient in multitasking.Key Responsibilities:<ul><li>Provide after-sales support for computer systems, components, and accessories.</li><li>Address customer inquiries via phone, email, and chat in a professional manner.</li><li>Troubleshoot hardware and software issues and guide customers toward solutions.</li><li>Coordinate warranty, service, and repair cases as required.</li><li>Share product knowledge and assist customers in choosing suitable solutions.</li><li>Maintain accurate customer records, service logs, and issue tracking.</li><li>Ensure high levels of customer satisfaction by handling complaints empathetically.</li></ul>Essential Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong knowledge of computer hardware including laptops, desktops, components, and peripherals.</li><li>Strong problem solving ability for both technical and customer related issues.</li><li>Familiarity with CRM systems and service management tools.</li><li>Ability to adapt quickly and handle multiple cases efficiently.</li><li>Strong time management and attention to detail.</li></ul>Experience:<ul><li>Minimum 2 years of experience in Customer or Technical Support preferably in the IT or computer hardware industry.</li></ul>Job Details:<ul><li>Job Type: Full time</li><li>Shift Timing: Night shift (US Time Zone / CST)</li><li>Work Location: On site, Bahria Town Islamabad</li></ul>Work Location: In person

Customer Support Representative (Technical)

Wyxan

Wyxan is a forward-thinking IT solutions company powered by innovation and expertise. Our team of talented developers, designers, and strategists collaborates to deliver cutting-edge technology solutions that help businesses streamline operations, scale efficiently, and achieve sustainable growth.Role OverviewWe are seeking a highly motivated, detail-oriented, and experienced Customer Support Specialist with excellent English communication skills to join our operations team. This role involves real-time monitoring of field personnel, maintaining consistent communication with on-site team members, and ensuring compliance with operational protocols. The ideal candidate will be proactive, responsible, and capable of handling time-sensitive situations with confidence and clarity.Key Responsibilities:<ul><li>Monitor real-time activity of field personnel and ensure timely completion of check-ins, reports, and assigned duties.</li><li>Promptly contact on-site staff via phone when scheduled tasks or check-ins are missed, and ensure corrective action is taken.</li><li>Maintain accurate logs of all communications and operational updates.</li><li>Respond to inquiries and concerns from clients, providing timely and professional support.</li><li>Escalate operational issues to management when necessary.</li><li>Collaborate with internal teams to ensure smooth daily operations.</li><li>Prepare daily shift reports and summaries of any issues or incidents.</li><li>Follow up with field personnel to confirm task completion and service quality.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English.</li><li>Strong sense of responsibility and ability to work independently.</li><li>Previous experience in customer support, dispatch, or operations monitoring preferred.</li><li>Ability to multitask and remain calm under pressure.</li><li>Strong problem-solving skills and attention to detail.</li><li>Comfortable making phone calls and addressing operational issues in real time.</li><li>Flexible to work various shifts, including weekends and nights.</li></ul>Preferred Qualifications:<ul><li>Experience in the security, logistics, or service industry is a plus.</li><li>Familiarity with workforce tracking or scheduling platforms.</li></ul>Why Join Wyxan<ul><li>Fuel allowance</li><li>Leave encashment</li><li>Medical coverage</li><li>Work with a growing, ambitious team</li><li>Creative freedom to shape and grow the brand&rsquo;s voice</li><li>Flexible and collaborative work environment</li></ul>Location: Gulberg Greens, IslamabadJob Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Salary Expectations?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Customer Support Representative: 2 years (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Customer Support Specialist

Atlantis BPO Solutions Private Limited

Urgent Hiring &ndash; Inbound Sales &amp; Customer Support Representative (US Telecom)(Apply via Indeed or email your updated CV at careers@atlantis.tech)Location: I-9/3, Islamabad (Onsite) Shift: US Night Shift (6:00 PM &ndash; 3:00 AM) Industry: US Telecom | International Call CenterJoin Atlantis Tech &ndash; Build Your Career in the US Telecom IndustryAtlantis Tech is actively hiring confident, energetic, and target-driven individuals for our US-based Internet &amp; Cable Services campaigns, including major providers such as Spectrum, Xfinity, AT&amp;T, Cox, and Verizon Fios.If you have strong English communication skills and want to grow in the international call center industry, this is your opportunity to step into a fast-growing and performance-driven environment.Fresh candidates with excellent spoken English are strongly encouraged to apply.Key Responsibilities:<ul><li>Handle inbound calls from US-based customers</li><li>Assist customers with new internet &amp; cable service activations</li><li>Explain packages, pricing plans, and ongoing promotions</li><li>Resolve billing inquiries and service-related concerns</li><li>Upsell and upgrade customer plans where applicable</li><li>Accurately maintain customer records in CRM systems</li><li>Achieve daily, weekly, and monthly sales/performance targets</li></ul>Requirements:<ul><li>Excellent English communication skills (Mandatory)</li><li>Confident personality with strong sales and convincing skills</li><li>Ability to work in the US night shift (6 PM &ndash; 3 AM)</li><li>Basic computer proficiency</li><li>Target-oriented and performance-driven mindset</li></ul>Experience:<ul><li>6 months to 2 years of experience in inbound sales, telecom, or call center preferred</li><li>Fresh candidates with strong English speaking skills may also apply</li></ul>What We Offer:<ul><li>Competitive Basic Salary</li><li>Attractive Incentives &amp; High Commissions</li><li>Career Growth &amp; Promotion Opportunities</li><li>Professional, Supportive &amp; Growth-Oriented Work Environment</li></ul>Job Type: Full-Time Work Location: Onsite &ndash; I-9/3, IslamabadIf you are confident, ambitious, and ready to grow in the international sales industry &mdash; Apply Now!Work Location: In person

Sales - Inbound

Extreme REI (Pvt.) Ltd.

Customer Service Representative (Night Shift)Office located in Pakistan Town Phase-1 IslamabadCompany DescriptionWe are an IT services and private limited company. Office timings are from 07:00 PM till 04:00 AM. Saturday and Sunday are off.<ul><li>Competitive salary</li><li>Free tea</li><li>Monthly bonus</li><li>Health insurance</li><li>Accommodation (male)</li><li>Free 1 time meal</li></ul>Role Description<ul><li>Full time</li><li>Office based</li><li>Night shift</li></ul>Requirements:<ul><li>Excellent English Communication Skills, good US accent.</li><li>Have speed and accuracy in handling computer.</li><li>Applicants with a positive attitude, good listening and negotiation skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Representative

Explore 472+ Customer support representative in Islamabad this March. Find roles across top companies and apply now to boost your career.

472 customer support representative jobs In Islamabad

Customer Support Representative

Customer Support Representative

Customer Support Representative

Customer Support Representative (Technical)

Customer Support Specialist

Sales - Inbound

Customer Service Representative