customer service representative Jobs in Islamabad

customer service representative

customer sales representative Jobs in Islamabad

customer sales representative

helpline agent

admin and help desk support agent Jobs in Islamabad

admin and help desk support agent

client support specialist Jobs in Islamabad

client support specialist

customer support representative

Tangent Technologies Pvt Ltd

Job description Responsibilities:<ul><li>Present, promote and sell products/services using solid arguments to existing and prospective customers</li><li>Perform cost-benefit and needs analysis of existing/potential customers to meet their needs</li><li>Establish, develop and maintain positive business and customer relationships</li><li>Reach out to customer leads through cold calling</li><li>Expedite the resolution of customer problems and complaints to maximize satisfaction</li><li>Achieve agreed upon sales targets and outcomes within schedule</li><li>Coordinate sales effort with team members and other departments</li><li>Analyze the territory/market&rsquo;s potential, track sales and status reports</li><li>Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.</li><li>Keep abreast of best practices and promotional trends</li><li>Continuously improve through feedback</li></ul>Requirements:<ul><li>Proven work experience of at least 1 year as a Customer Sales Representative</li><li>Excellent knowledge of MS Office</li><li>Familiarity with BRM and CRM practices along with ability to build productive business professional relationships</li><li>Highly motivated and target driven with a proven track record in sales</li><li>Excellent selling, negotiation and communication skills</li><li>Prioritizing, time management and organizational skills</li><li>Ability to create and deliver presentations tailored to the audience needs</li><li>Relationship management skills and openness to feedback</li><li>Bachelor&rsquo;s degree in business or a related field</li></ul>What we offer? (Benefits)<ul><li>Wonderful working environment unique opportunity to learn a complete product cycle.</li><li>Professionally nourishing non-bossy environment where your new ideas are welcomed.</li><li>Competitive salary and incentive package</li><li>Provident fund</li><li>Bi-annual increments</li><li>Appreciation awards</li><li>18 paid leaves</li><li>Health insurance</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>&bull; Are you comfortable in rotational shifts?</li><li>&bull; What is your current salary?</li><li>&bull; What is your expected salary?</li><li>&bull; Do you have excellent English Communication Skills?</li><li>&bull; Our office is located at i9/3 Islamabad. Do you have any commute</li><li>&bull; Can you join us immediately?</li><li>&bull; Do you have 1-2 year experience of US Healthcare Campaigns?</li></ul>Work Location: In person

Customer Support Representative

olevels.com school

Customer Support Representative Are you great with numbers, a good communicator and love helping people? We're looking for a Customer Support Representative to join our dynamic team at Olevels.com SchoolKey Responsibilities: -Handle billing inquiries with professionalism and care. -Support parents and students with payment processes. -Ensure accurate records and smooth financial operations.What Makes You a Great Fit? -Detail-oriented, organized, and approachable. -Strong communication skills with a passion for customer service. -Basic knowledge of billing or accounts (preferred).If you are interested, send us your resume to maimoona@olevels.comGender: Female Salary: 40k-60k Location: Banigala, IslamabadJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Representative - Female

PetsPark.pk

Job Title: Female Customer Support Representative Location: E-11 Islamabad, reliable commuting to the office is a must. Job Type: Full-Time Timing: Mon-Sat 9:30AM-6PM Salary: 25K-40K per monthAbout Us: We are looking for a Female Customer Support Representative to join our team! If you have excellent communication skills, a customer-friendly attitude, and are comfortable using computers, we&rsquo;d love to hear from you.Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat</li><li>Provide accurate information and resolve issues</li><li>Follow up to ensure customer satisfaction</li><li>Perform simple computer data entry tasks</li></ul>Requirements:<ul><li>Female candidates preferred</li><li>Must be located near E-11, Islamabad.</li><li>Minimum education: Intermediate / Bachelor&rsquo;s degree</li><li>Good communication skills in English &amp; Urdu</li><li>Basic computer knowledge</li><li>Strong communication and problem-solving skills with best organizational skills.</li></ul>What We Offer:<ul><li>Safe and respectful office environment</li><li>Market-competitive salary based on experience and performance</li><li>Professional and friendly work environment</li><li>Growth opportunities within the company</li><li>Performance-based bonuses and incentives</li></ul>Work Location This is an office-based role located in E11/2. Candidates must be willing to work onsite.How to Apply: If you meet the criteria, apply now and join our team!Job Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad E-11: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Female Customer Support Representative

Caterchoice (UK) Ltd

Job DescriptionAbout Us:The Pentagon Food Group is a leading organization in the Food and Beverages industry sector, dedicated to delivering high-quality products and services to our clients. We are seeking a skilled and experienced Sales Representative to join our dynamic team.Position Overview:The Sales/Support representatives are responsible for communicating the benefits of a company&rsquo;s products to drive sales. Sales reps serve as the point of contact between a business and its prospects or clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services.Job Summary:The CSR will be responsible for the overall management of allocated accounts and sustainable growth through up selling &amp; cross selling and providing excellent customer support.Responsibilities &amp; Duties:<ul><li>Managing online/over the phone orders for assigned customer accounts.</li><li>100% execution of daily assigned calls.</li><li>Focus on range selling.</li><li>Increasing the product lines and customer spending by implementing selling strategies like up selling and cross selling.</li><li>Maintain sales growth and margins as per company ambition.</li><li>Enhance the customer experience through excellent customer services.</li><li>Ensure customer churn is at minimum.</li></ul>Skills / Attributes Required:<ul><li>Excellent English communication (verbal and written)</li><li>Experience with Personal Selling</li><li>Experience with Customer Services</li><li>Proficient in MS Office including Word, Excel, and Outlook</li><li>Experience in using CRM</li><li>Strong time management and Conflict Management attributes.</li></ul>Qualifications Required:<ul><li>Bachelor&rsquo;s degree in Sales &amp; Marketing, International Relations, Business Administration, Mass Communications &amp; Relevant.</li><li>1/2-year(s) sales experience in Food &amp; Beverage/FMCG industry/Telecom.</li><li>Experience in B2B &amp; B2C Tele Sales.</li></ul>Benefits:<ul><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and development.</li><li>A collaborative and dynamic work environment.</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Sales Support Representative

Clean and Green Services

Customer Service Representative(CSR) Full-Time, On-sitePKR 40,000&ndash;50,000/month + 5% Performance-Based CommissionClean and Green Services Pvt Ltd is hiring a confident and target-driven Customer Sales &amp; Support Representative to drive service sales, manage client inquiries, and support business growth. We&rsquo;re seeking someone with a proven background in both sales and customer support, strong Excel &amp; CRM skills, and the ability to deliver a professional customer experience.Key Responsibilities<ul><li>Handle inbound/outbound sales calls, customer support queries, and social media inquiries.</li><li>Provide accurate information on services, pricing, and promotions.</li><li>Upsell additional services and meet monthly sales targets through proactive follow-ups.</li><li>Log all interactions in the CRM, maintain accurate records in Excel, and follow up on leads.</li><li>Resolve customer concerns efficiently while maintaining high satisfaction levels.</li><li>Build strong customer relationships to drive repeat business and referrals.</li></ul>Requirements:<ul><li>Minimum 1 year of local experience in both Customer Service/Support and Sales</li><li>Strong communication, persuasive selling, and problem-solving skills</li><li>Advanced Microsoft Excel skills (mandatory)</li><li>Proficiency in CRM systems and social platforms</li><li>Goal-oriented, energetic, and self-motivated</li><li>Flexible with rotating weekly off-days (must be available on Saturdays and Sundays)</li><li>Willing to work in shifts: 9:00 AM &ndash; 6:00 PM and 11:00 AM &ndash; 8:00 PM</li></ul>What We Offer<ul><li>Base salary: PKR 40,000&ndash;50,000/month</li><li>Attractive commission for each sale closed</li><li>Fast-paced, supportive work environment</li><li>Career growth &amp; training opportunities</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have a good grip on Microsoft Excel?</li></ul>Experience:<ul><li>Customer Service : 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Zones

<div>Description 
 
 
Company Overview: 
 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer. 
What you&rsquo;ll do as the Customer Service Representative
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor</li><li>
Research each customer&rsquo;s problem to ensure customer satisfaction.</li><li>
Call back customers who left messages during scheduled callback times.</li><li>
Track each customer call with entries into ZAC.</li><li>
Document and track calls and follow up with notes.</li><li>
Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.</li><li>
Assist with other projects as necessary.</li></ul>
What will you bring to the team:
REQUIRED EXPERIENCE:<ul><li>
Complete Bachelor&rsquo;s Degree</li><li>
Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment</li><li>
Previous experience w/telephone customer service</li><li>
Excellent customer service skills</li><li>
Excellent typing and writing skills.</li><li>
Basic CRM knowledge</li><li>
Logical troubleshooting and organizational skills</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8:00 PM to 05:00 AM (Pk time)</div>

PriceOye

PriceOye is looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative (CSR). As a CSR, you will be the first point of contact for our customers and will be responsible for providing exceptional customer service through various channels, including phone, email, chat, and social media.Locations: Sector I-9, Islamabad.Key Responsibilities:<ul><li>Providing product information, pricing, and availability to customers</li><li>Processing orders, returns, and exchanges</li><li>Identifying and escalating issues to appropriate departments or personnel</li><li>Keeping up-to-date with product knowledge and company policies and procedures</li></ul>Requirements:<ul><li>Excellent communication and interpersonal skills</li><li>Bachelor's degree</li><li>Strong problem-solving and decision-making abilities</li><li>Proficiency in Microsoft Office and customer service software applications</li><li>Ability to work flexible hours, including weekends and holidays, as required</li></ul>Benefits:<ul><li>Competitive salary and benefits package</li><li>Performance-based incentive of up to PKR 12,000</li><li>Career advancement opportunities within the company.</li><li>Ongoing training and support to enhance skills and knowledge.</li><li>Positive and inclusive work environment.</li></ul>Job Type: Full-timePay: Rs28,000.00 - Rs35,000.00 per monthWork Location: In person

Explore 738+ Customer support representative in Islamabad this September. Find roles across top companies and apply now to boost your career.

738 customer support representative jobs IN Islamabad

Customer Support Representative

Customer Support Representative - Female

Female Customer Support Representative

Customer Sales Support Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative