customer service representative Jobs in Islamabad

customer service representative

sales coordinator

sales representative

client support executive Jobs in Islamabad

client support executive

customer care executive – sales & chat support Jobs in Islamabad

customer care executive – sales & chat support

customer care representative

Mablay Beauty Pvt Ltd.

Shift Timings: 6:00PM - 12:00AMMablay Beauty Pvt. Ltd. | VINC&Eacute; is seeking a dedicated, empathetic, and professional part-time Customer Service Representative to join our customer care team. As the first point of contact, you will represent the brand by ensuring every customer interaction is handled with care, accuracy, and service excellence.Below are the details:<ul><li>Professionally communicate with customers via phone, email, and chat.</li><li>Actively listen to understand customer concerns, needs, and expectations.</li><li>Provide accurate and timely information on products, pricing, stock availability, and order status.</li><li>Address and resolve inquiries and complaints promptly, courteously, and effectively.</li></ul>Skills &amp; Qualification:<ul><li>Bachelor&rsquo;s degree in any discipline.</li><li>Strong command of English&mdash;both verbal and written.</li><li>Excellent problem-solving and analytical skills.</li><li>Ability to remain calm, patient and professional under pressure.</li><li>Proactive with a strong focus on customer service excellence.</li></ul>Job Type: Part-timeWork Location: In person

Customer Service Representative (Male)

Jacked Nutrition

Customer Service Representative &ndash; Jacked NutritionLocation: Islamabad Job Type: Full-Time / On-Site Company: Jacked NutritionAbout UsJacked Nutrition is a leading health and fitness brand committed to providing high-quality supplements, expert guidance, and exceptional customer experiences. We are expanding our team and looking for a motivated Customer Service Representative to help us deliver world-class support to our customers.Job Responsibilities<ul><li>Provide prompt, friendly, and professional customer support via phone, email, chat, and in-store interactions</li><li>Assist customers with product information, order placement, returns, and general inquiries</li><li>Maintain accurate customer records and follow up on pending issues</li><li>Collaborate with sales and operations teams to ensure a smooth customer experience</li><li>Handle customer feedback and escalate issues when needed</li><li>Stay updated on product knowledge, promotions, and brand guidelines</li><li>Deliver an excellent customer experience that reflects Jacked Nutrition&rsquo;s values</li></ul>Requirements<ul><li>Previous customer service experience preferred (retail, call center, or supplement industry is a plus)</li><li>Strong communication and interpersonal skills</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills (CRM, email, chat support tools)</li><li>Passion for health, fitness, and customer satisfaction</li><li>Positive attitude and willingness to learn</li></ul>Benefits<ul><li>Competitive salary</li><li>Free Premium GYM Facility</li><li>Employee discounts on supplements and products</li><li>Training and career development</li><li>Supportive work environment</li></ul>How to ApplyInterested candidates can apply through Indeed by submitting their updated resume. We look forward to welcoming a customer-focused, energetic individual to the Jacked Nutrition team!Job Type: Full-timeWork Location: In person

Customer Service Representative

GrowthRatio Solutions

Job Title: Customer Service Representative (CSR)Company: GrowthRise Solutions Location: Bahria Town Phase 7, Islamabad Positions Available: 4 Job Type: Full-Time, On-SiteAbout UsGrowthRise Solutions is a fast-growing e-commerce company committed to delivering outstanding customer experiences. We are looking for motivated and detail-oriented individuals to join our customer service team at our office in Bahria Town Phase 7, Islamabad. This is a great opportunity to build a career in the evolving world of e-commerce while working in a supportive and dynamic environment.Role OverviewAs a Customer Service Representative, you will be the first point of contact for our customers. Your role will include:<ul><li>Responding to inquiries via live chat, email, and phone in a professional and timely manner.</li><li>Assisting customers with orders, tracking shipments, and processing returns.</li><li>Maintaining accurate records of customer interactions and order details.</li><li>Engaging with customers to resolve issues and provide account-related support.</li></ul>Strong written and spoken English communication skills are essential, as you will be assisting both local and international customers.Requirements<ul><li>Bachelor&rsquo;s degree in any field.</li><li>Prior customer service experience is preferred (knowledge of e-commerce platforms like eBay is a plus).</li><li>Must bring your own laptop daily.</li><li>Ability to commute to or relocate near Bahria Town Phase 7, Islamabad.</li></ul>What We Offer<ul><li>Starting salary: PKR 40,000/month.</li><li>Career growth opportunities in a leading e-commerce business.</li><li>Hands-on training and continuous skill development.</li><li>A collaborative, growth-oriented work environment.</li><li>The chance to be part of a company that values customer satisfaction and innovation.</li></ul>Important NoteThis is a full-time, on-site role. Candidates who are unable to work in person or do not meet the stated requirements are kindly requested not to apply.Job Type: Full-time, Entry-Level / Fresher Salary: Starting from Rs. 40,000 per month Work Location: On-site &ndash; Bahria Town Phase 7, IslamabadJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Zones

<div>Description 
 
 
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer.
What you&rsquo;ll do as the Customer Service Representative
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor.</li><li>
Research each customer&rsquo;s problem to ensure customer satisfaction.</li><li>
Call back customers who left messages during scheduled callback times.</li><li>
Track each customer call with entries into ZAC.</li><li>
Document and track calls and follow up with notes.</li><li>
Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.</li><li>
Assist with other projects as necessary.</li></ul>
 What will you bring to the team:
REQUIRED EXPERIENCE:
<ul><li>Complete bachelor&rsquo;s degree.</li><li>
Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment.</li><li>
Previous experience w/telephone customer service.</li><li>
Excellent customer service skills.</li><li>
Excellent typing and writing skills.</li><li>
Basic CRM knowledge.</li><li>
Logical troubleshooting and organizational skills.</li></ul>
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 9:00 PM to 6:00 AM (Pk time)</div>

Focus

Job description: We are looking for experienced and dynamic Customer Service Representative to join our team. As a CSR, you will play a key role in representing our brand, understanding customer needs, and providing top-notch support. Your responsibilities will include answering inquiries, processing orders, and ensuring customer satisfaction by delivering exceptional service.Who We're Looking For:&#9989; UK-Based Experience: Prior experience working with UK-based firms is highly preferred.&#9989; Relevant Industry Background: Experience in the Homeware industry or a similar business is a strong advantage.&#9989; Outstanding Communication Skills: Excellent verbal and written communication abilities are essential.&#9989; Customer-Oriented Mindset: A proactive approach to problem-solving and ensuring customer satisfaction.&#9989; Adaptability &amp; Flexibility: Ability to thrive in a dynamic and fast-paced work environment.&#9989; Team Player: A collaborative attitude with a willingness to contribute to the team's success.&#9989; Tech-Savvy: Proficiency in customer service tools and systems such as G Suite, Microsoft Excel/G sheets.Key Responsibilities:<ul><li>Handle customer inquiries, resolve concerns, and provide product/service information.</li><li>Maintain a high level of customer satisfaction and retention.</li><li>Accurately update customer records and documentation.</li><li>Work closely with the team to improve service quality and efficiency.</li><li>Stay updated on product knowledge and industry trends.</li></ul>At Focus IT Services Pvt Ltd, we offer a supportive and inclusive work environment, competitive compensation, and opportunities for professional growth.<ul><li>Shift Timings: 12:45pm to 09:45pm or 01:45pm to 10:45pm [Monday to Saturday]</li><li>Location: Bahria Town Phase 4, Rawalpindi</li><li>Job Type: Full-time</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs85,000.00 per monthWork Location: In person

Dave's Pest Control, LLC

Department: Customer SupportAddress: Dave&rsquo;s Pest Control, Bahria Town Phase 4, Corniche Road, Rawalpindi. (On-Site)Timings: 6 PM - 3 AMJob Description:We are HIRING for people in a customer support role for Dave&rsquo;s Pest Control. Dave&rsquo;s Pest Control is looking to connect with Customer Service Representatives (CSRs) who would be the liaisons between Dave&rsquo;s and its current and potential customers. The successful candidate shall be able to accept ownership for effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior.Responsibilities<ul><li>Manage large amounts of inbound and outbound calls in a timely manner.</li><li>Quickly navigate through the company&rsquo;s customer relationship management (CRM) software.</li><li>Identify customers&rsquo; needs, clarify information, research issues, and provide solutions and/or alternatives.</li><li>Seize opportunities to upsell products when they arise.</li><li>Build sustainable relationships and engage customers.</li><li>Work as a team player.</li></ul>Requirements<ul><li>Work experience in a customer service role for a North American company preferred</li><li>Neutral or American accent</li><li>Excellent computer skills required</li><li>Average Microsoft Excel and Word Skills</li><li>Ability to stay calm when customers are stressed or upset</li><li>Customer-focused and adaptable to different personality types</li><li>Ability to multitask, set priorities, and manage time effectively</li><li>Be punctual and respectful toward others</li></ul>Benefits:<ul><li>PKR 110,000+ Healthy Commission</li><li>Rapid career growth</li><li>Transport Facility Available for Females</li></ul>Job Type: Full-timePay: Rs110,000.00 per monthWork Location: In person

Customer Service Representatives

G-Tyres

About Us We are a fast-growing mobile tyre service &lsquo;Mobile Tyre Giant&rsquo; providing customers with reliable, efficient, and professional tyre solutions at their doorstep. We pride ourselves on excellent customer service, expert knowledge, and a strong team-driven culture.Role Overview We are looking for a motivated Mobile Tyre Sales Executive to join our team. This role involves managing customer enquiries, booking jobs, and liaising with the Operations Manager and tyre fitters to ensure smooth service delivery. The ideal candidate will have strong tyre knowledge, proven tyre sales experience, and excellent communication skills.Job Timings This is a 6 days per week role with a 10 hour shift each working day.Key Responsibilities Handle inbound and outbound customer calls, emails, and enquiries. Book in jobs accurately and efficiently, ensuring details are passed on to the operations team. Liaise with the Operations Manager and tyre fitters to coordinate daily schedules. Provide expert advice to customers on tyre options, suitability, and pricing. Upsell and cross sell additional tyre products and services where appropriate. Maintain accurate records of sales and bookings using company systems. Build strong customer relationships, ensuring high levels of satisfaction and repeat business. Work towards and achieve monthly sales and performance targets.Requirements<ul><li>Minimum 2 years&rsquo; experience in a call centre environment, ideally handling automotive or tyre-related enquiries.</li><li>Strong understanding of tyre brands, sizes, and vehicle fitment, with the ability to provide clear and accurate guidance over the phone.</li><li>Excellent telephone communication skills with a confident, friendly, and professional manner.</li><li>Proven ability to handle high call volumes, manage multiple tasks, and maintain strong performance in a fast-paced call centre setting.</li><li>Exceptional organisational skills and attention to detail when logging calls, creating bookings, and processing customer data.</li><li>Skilled at managing customer objections, upselling relevant products, and closing sales during calls.</li><li>Comfortable using CRM systems, booking platforms, and other call centre technology (desirable).</li></ul>What We Offer Competitive salary plus commission structure. Career progression opportunities within a growing business. Supportive team environment. Ongoing training and development.How to Apply If you have the tyre knowledge, sales drive, and customer service skills we&rsquo;re looking for, apply now with your CV and join our growing team!Job Type: Full-timePay: Rs100,000.00 per monthWork Location: In person

Explore 418+ Customer care representative in Islamabad this December. Find roles across top companies and apply now to boost your career.

418 customer care representative jobs IN Islamabad

Customer Service Representative (Male)

Customer Service Representative

Customer Service Representative (CSR)

Customer Service Representative

Customer Service Representative

Customer Service Representatives

Customer Service Representative