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ASK Development

Job Title: Customer Care Representative Salary: 65,000 PKR Timings: 1:00 PM &ndash; 9:00 PM (Rotational Shifts)We are looking for a dedicated and professional Customer Care Representative to join our team. If you have strong communication skills and experience in handling customer or HR-related queries, this is a great opportunity for you!Job Responsibilities:<ul><li>Handle incoming calls at the Frontline HR Helpline Desk</li><li>Respond to and resolve employee queries across Pakistan</li><li>Maintain a professional and courteous tone in Urdu &amp; English</li><li>Accurately log, track, and follow up on employee concerns</li><li>Provide timely support and escalate cases when necessary</li></ul>Requirements:<ul><li>Prior experience in customer service, HR operations, or call center support (Mandatory)</li><li>Excellent communication skills in English and Urdu</li><li>Ability to multitask and work efficiently under pressure</li><li>Strong problem-solving skills and service-oriented attitude</li></ul>Education:<ul><li>Intermediate or Bachelor&rsquo;s degree</li><li>Fresh graduates are encouraged to appl</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs65,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>customer care Representative: 1 year (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

Customer care Representative

Andromeda Links

Date posted: February 2, 2026Pay: 40,000.00 (PKR) - 60,000.00 (PKR) per monthJob description:Company DescriptionWe are thrilled to officially announce the launch of Whales, a premier high-performance contact center located in the heart of Bhara Kahu, Islamabad.At Whales, we don&rsquo;t just handle calls; we navigate complex conversations and bridge the gap between world-class brands and their biggest opportunities. We are more than just a workplace&mdash;we are a &quot;Pod&quot; of high-achievers, thinkers, and hunters.Role DescriptionThis is a full-time, nightshift, on-site role for an Outbound Sales Representative located in Bhara Koh Islamabad. The Outbound Sales Representative will be responsible for identifying prospective clients, engaging with them through phone calls, and presenting products and services. Other day-to-day tasks include following up on leads, meeting sales targets, maintaining accurate records of customer interactions, and providing excellent customer service to ensure satisfaction and retention.Qualifications<ul><li>Proven sales skills, ability to present solutions, and meet or exceed sales targets</li><li>Strong verbal communication, negotiation, and relationship-building skills</li><li>Ability to conduct research, identify leads, and manage pipelines efficiently</li><li>Self-motivated, goal-oriented, and ability to thrive in a fast-paced environment</li><li>Basic technical proficiency with digital tools and platforms</li><li>Previous experience in sales or customer service is a plus</li></ul>What&rsquo;s In It For You?<ul><li>Earnings: Enjoy the security of a guaranteed basic salary plus &quot;high-tide&quot; uncapped commissions that reward your drive to succeed.</li><li>Relocation Support: Free company-provided accommodation for candidates joining us from outside the city.</li><li>Career Trajectory: At Whales, you aren't just a number&mdash;you are helping build the foundation of a growing company, giving you a unique advantage for rapid advancement into leadership roles.</li><li>Time Off: A comprehensive leave package including paid annual vacations, personal &quot;life-happens&quot; days, and medical leave to keep you at your best.</li><li>Performance Culture: &quot;First Out&quot; Fridays for top performers and &quot;Whale of the Week&quot; recognition to celebrate your wins.</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

CSR (Customer Service Representative)

International Medical Corps

<div>
 
 JOB SUMMARY:
 
 The National Medical Doctor is responsible for overall patient care including promotion of the health and safety of patients by conducting a thorough triage, careful history taking, physical examination, essential laboratory/radiology investigations, diagnoses, treatment, and referral as well as education of patients and their care giver.
 
 
 To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:
 
 
 
 Main Tasks And Responsibilities
 
 
 
 <ul>
 <li>
 Provide high quality clinical care to patients based on history, appropriate physical exam, available laboratory, imaging tests, and formulary for treatment of acute and chronic conditions.
 </li>
 <li>
 Based on the area of assignment, conduct daily rounds on patients, initiate case discussions, monitor and document patient progress with any changes in management and prognosis and ensure adequate handover in case physicians' responsibilities are assigned to an inpatient facility.
 </li>
 <li>
 Advise if further testing and/or advanced care is required and initiate the referral process.
 </li>
 <li>
 Initiate regular case discussions as part of hands-on training.
 </li>
 <li>
 Identify gaps in staff training and provide didactic and/or hands-on training as needed.
 </li>
 <li>
 Advocate to supervisors for other necessary training of the staff working in the team as well as providing necessary training.
 </li>
 <li>
 Utilize given data collection tools and provide training to other staff as needed.
 </li>
 <li>
 Collect and analyze medical service data to quality of care for the patients and services.
 </li>
 <li>
 Ensure standard precautions of Infection Prevention and Control (IPC) measures are always implemented and adhered to as per MoH and international standards.
 </li>
 <li>
 When applicable, participate in a 24-hour health service delivery system at the clinic/facility/hospital as per shift schedules.
 </li>
 <li>
 Adhere to international protocols and standards related to patient assessment, diagnostic and medical prescription of drugs.
 </li>
 <li>
 Manage and supervise other clinical staff as directed by supervisor; participate in hiring process if needed.
 </li>
 <li>
 Provide health education to patients and community members concerning their diagnoses, healthy diets, physical activity, hygiene promotion, and disease prevention (such as need for vaccination, smoking cessation, etc.)
 </li>
 <li>
 Adhere to administrative directives with regards to work schedules, record keeping, patient communications, re-stocking of essential drugs, consumables, and other medical supplies.
 </li>
 <li>
 Always maintain patient privacy and confidentiality.
 </li>
 <li>
 Immediately report any violation of IMC Code of Conduct, including patient safeguarding.
 </li>
 <li>
 Conduct outreach health services in case assigned by the supervisor.
 
 
 </li>
 </ul>
 Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Typically, a medical degree (primary care physician) with a valid license to practice and be board certified or equivalent (board eligible).
 </li>
 <li>
 Typically, 2+ years of relevant clinical work, post graduate medical experience after graduating from medical college, work in low-resource settings preferred.
 </li>
 <li>
 Experience in programs relating to primary health care, maternal and child health, reproductive health, communicable and non-communicable diseases as well as emergency/outbreak response preferable.
 </li>
 <li>
 Previous NGO experience preferable
 </li>
 <li>
 Excellent organizational skills and ability to handle multiple tasks in a dynamic, high-pressure environment.
 </li>
 <li>
 Excellent communications skills, both oral and written.
 </li>
 <li>
 Excellent self-motivation skills.
 </li>
 <li>
 Ability to exercise sound judgment and excellent decision-making skills.
 </li>
 <li>
 Extremely flexible and can cope with stressful situations.
 </li>
 <li>
 Able to work effectively with various personalities and cultures.
 </li>
 </ul>
</div>

Medical Doctor (National)

<div>
 
 Job Summary
 
 
 
 The Dispenser reports to a team leader of the medical team or head of the department or health facility manager as assigned by the country team. The position will be responsible to properly store/arrange, dispense prescribed medication by authorized clinician and compile reporting on medicine at the health facility or mobile medical team.
 
 
 To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:
 
 
 
 Main Tasks And Responsibilities
 
 
 
 <ul>
 <li>
 Dispense prescribed medicines, maintain stocks, and maintain daily/weekly/monthly record based on formats provided.
 </li>
 <li>
 Strictly adhere to and follow prescription in medicine dispensing.
 </li>
 <li>
 Explain in detail and council all patients on medicine use, time/frequency, route, precautions, expected side effects and completion of treatment course, and when to return to pick medicine I f advised by the health care provider.
 </li>
 <li>
 Properly label medicine in line with the global standards.
 </li>
 <li>
 Provide full course of treatment to patients.
 </li>
 <li>
 In collaboration with the pharmacist, ensure availability of medicine all times, prevent stockouts and request medicine timely from the warehouse.
 </li>
 <li>
 Ensure maintenance of temperature for medicine storage and dispensing sites.
 </li>
 <li>
 Ensure that all patient-related information is accurately registered and recorded within the provided registers.
 </li>
 <li>
 Adhere to administrative directives with regards to work schedules, record keeping, patient communications, re-stocking of essential drugs, consumables, and other medical supplies.
 </li>
 <li>
 Update bin cards daily.
 </li>
 <li>
 Maintain daily, weekly, and monthly consumption record and share with relevant program staff.
 </li>
 <li>
 Collaborate with other departments as needed to ensure smooth implementation and integration of services.
 </li>
 <li>
 Perform any other duties assigned by the supervisor as part of the team.
 
 
 </li>
 </ul>
 Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Qualified and registered dispenser from a recognized nursing institute with a valid license to practice or an equivalent qualification acceptable in the country.
 </li>
 <li>
 Previous experience in same capacity will be an edge.
 </li>
 <li>
 Previous NGO experience preferable.
 </li>
 <li>
 Good communication and public dealing skills while performing duties in the public health care service.
 </li>
 <li>
 Good Knowledge of medicines utilization and dosages.
 </li>
 <li>
 Good English reading and writing skills.
 </li>
 </ul>
</div>

Dispenser

Circles

<div>
 Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
 Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
 Besides its SaaS business, Circles operates three other distinct businesses:
 
 
 <ul>
 <li>
 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
 </li>
 <li>
 Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
 </li>
 <li>
 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
 
 
 </li>
 </ul>
 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
 
 About Us
 
 
 
 Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
 Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
 Besides its SaaS business, Circles operates three other distinct businesses:
 
 
 <ul>
 <li>
 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
 </li>
 <li>
 Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
 </li>
 <li>
 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
 
 
 </li>
 </ul>
 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
 Job Title : Customer Operations Manager &ndash; Pakistan
 
 
 Location : Pakistan (with regular coordination with Circles Singapore and client e&amp; and Ufone)
 
 
 Reporting Line : Customer Success Director
 
 
 
 Role Overview
 
 
 
 The Customer Operations Manager will act as the primary coordination point between Circles HQ, Regional Circles, and the clients e&amp; and Ufone. The role is responsible for ensuring smooth communication, accurate project status reporting, effective stakeholder management, and proactive issue resolution across ongoing projects and operational activities in Pakistan. This position plays a critical role in maintaining customer satisfaction, operational efficiency, and alignment between internal teams and the client.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Track and consolidate project progress across Circles and operational teams
 </li>
 <li>
 Prepare and share regular status reports, dashboards, and updates with Ufone
 </li>
 <li>
 and internal stakeholders
 </li>
 <li>
 Monitor milestones, risks, dependencies, and action items to ensure timely delivery
 </li>
 <li>
 Stakeholder Coordination
 </li>
 <li>
 Act as the single point of contact for coordination between Circles HQ, e&amp; and Ufone
 </li>
 <li>
 Facilitate regular meetings, reviews, and follow-ups with client and internal teams
 </li>
 <li>
 Ensure alignment on priorities, expectations, and deliverables issue Resolution &amp; Troubleshooting
 </li>
 <li>
 Proactively identify operational, technical, or process-related issues
 </li>
 <li>
 Coordinate with relevant teams to troubleshoot, escalate, and resolve issue efficiently
 </li>
 <li>
 Track incidents and corrective actions to closure
 </li>
 <li>
 Operational Oversight
 </li>
 <li>
 Provide oversight of day-to-day operational matters related to customer delivery
 </li>
 <li>
 in Pakistan
 </li>
 <li>
 Support governance processes, compliance requirements, and internal controls
 </li>
 <li>
 Identify opportunities for process improvement and operational efficiency
 </li>
 <li>
 Customer Success Support
 </li>
 <li>
 Support the Customer Success Director in managing the overall customer
 </li>
 <li>
 relationship
 </li>
 <li>
 Ensure customer concerns are addressed promptly and professionally
 </li>
 <li>
 Contribute to service improvement initiatives and customer satisfaction goals
 
 
 </li>
 </ul>
 
 Key Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong stakeholder management and communication skills
 </li>
 <li>
 Excellent reporting, coordination, and organizational abilities
 </li>
 <li>
 Problem-solving mindset with the ability to manage multiple priorities
 </li>
 <li>
 Comfortable working across geographies and with senior stakeholders
 </li>
 <li>
 Ability to operate in a fast-paced, client-facing environment
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from Tier 1 university is mandatory
 </li>
 <li>
 5+ years of experience in project coordination, operations, or customer
 </li>
 <li>
 management roles
 </li>
 <li>
 Experience working with telecom operators or large enterprise clients is a strong
 </li>
 <li>
 advantage
 </li>
 <li>
 Prior exposure to Pakistan telecom operations and multi-stakeholder
 </li>
 <li>
 environments preferred
 
 
 </li>
 </ul>
 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
 Data Protection and Privacy Statement
 
 
 By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles&rsquo; Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
 
 
 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
 
 
 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
 
 Data Protection and Privacy Statement
 
 
 
 By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to
 
 Circles&rsquo; Candidate Data Protection and Privacy Policy.
 
 You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.
 
 
 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
</div>

Customer Operations Manager – Islamabad

Alpha Xerotech (Pvt) Ltd

Job Description:One of the leading companies engaged in sales of office equipment is looking for a dynamic and results-driven Sales Representative to join the team. The ideal candidate will have at least 2 years of sales experience and a strong ability to build relationships with clients. This role involves selling and renting printers, scanners, copiers, and other IT products to businesses, corporate clients, and government organizations.Key Responsibilities:<ul><li>Develop new sales opportunities through prospecting, networking, cold calling, and lead generation.</li><li>Build and maintain strong relationships with corporate and government clients to ensure repeat business and referrals.</li><li>Identify and pursue opportunities in government departments, semi-government organizations, and corporate sectors.</li><li>Handle complete tender processes including tender search, document preparation, tender filing, submission, and follow-ups.</li><li>Coordinate with government procurement departments and ensure compliance with procurement procedures and requirements.</li><li>Prepare quotations, proposals, and technical documentation as per client and tender requirements.</li><li>Achieve monthly and annual sales targets set by the management.</li><li>Maintain records of sales activities, client interactions, and tender submissions.</li></ul>Requirements:<ul><li>Minimum 2 years of sales experience, preferably in office equipment, IT products, or related industry.</li><li>Experience with government tenders, procurement processes, tender filing, and submission is highly preferred.</li><li>Strong communication, negotiation, and persuasion skills.</li><li>Basic technical knowledge of printers, scanners, copiers, and IT hardware is a plus.</li><li>Goal-oriented mindset with a passion for sales and customer satisfaction.</li><li>Must have own conveyance for client visits, government offices, and sales meetings.</li></ul>Compensation:<ul><li>Competitive base salary (if applicable).</li><li>High commission on every sale, offering unlimited earning potential.</li></ul>If you are a motivated sales professional with experience in corporate and government sales and want to maximize your income in a fast-growing industry, this is an excellent opportunity for you.Job Type: Full-time Work Location: In personJob Type: Full-timeWork Location: In person

Sales Executive

Job Description:We are hiring for Customer Care Executive for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:45K (Performance based incentives)Educational Requirement:Minimum Graduation or IntermediateApplication Question(s):<ul><li>Do you have experience in CSR?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In person

helpline agent

Explore 151+ Customer care representative in Islamabad this February. Find roles across top companies and apply now to boost your career.