customer support executive Jobs in Islamabad

customer support executive

ait manager

assistant manager - b2b sales Jobs in Islamabad

assistant manager - b2b sales

assistant manager, account management Jobs in Islamabad

assistant manager, account management

associate, client support Jobs in Islamabad

associate, client support

client relationship manager crm

Golden hawk technologies pvt ltd

Job Summary:The Client Support Executive will be responsible for managing daily operational requests received from the client, coordinating job progression, and ensuring a high level of client satisfaction. The role also includes inbound sales handling, job conversion, and identifying opportunities to grow the client account through proactive engagement and relationship management. This is a fast-paced, performance-driven role suited to individuals who are motivated, disciplined, andcommitted to delivering and exceeding targets while maintaining professional client communication.Roles and Responsibilities:● Manage and respond to daily operational job requests received from the client● Coordinate job progression with internal teams and contractors to ensure timely delivery● Handle inbound sales requests, prepare job scopes, and close jobs efficiently● Actively engage in business development within the existing client account● Maintain strong client relationships and ensure high client satisfaction levels● Monitor job statuses, follow up on pending actions, and resolve issues proactively● Ensure all client communication is professional, accurate, and timely● Meet and exceed assigned sales, conversion, and performance targets● Maintain accurate records in CRM / internal systems● Support continuous improvement in processes and client experienceCompetencies:● Strong communication and negotiation skills● Sales and closing capability● Client handling and relationship management● Time management and multitasking● Problem-solving and decision-making● Ability to work under pressure in a fast-paced environment● Strong organisational and follow-up skillsJob Type: Full time on-siteLocation: DHA Phase 2, IslamabadTimings: 12:00pm - 09:00pm / 1:00pm - 10:00pm / 2:00pm -11:00pmWork Location: In personPay: Rs85,000.00 - Rs95,000.00 per monthWork Location: In person

Client Support Executive

Accelerec Ltd.

<div>
 
 Are you a driven and ambitious fresh graduate eager to launch your career in business sales? This is an exceptional opportunity to join our dynamic team as a
 
 Permanent Business Sales Executive
 
 . You will play a crucial role in expanding our client base and contributing to our continued growth in the Pakistani market.
 
 
 
 Key Responsibilities
 
 
 <ul>
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 Develop and implement strategic sales plans to achieve monthly, quarterly, and annual sales targets.
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 Identify and pursue new business opportunities through market research and prospecting.
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 Build and maintain strong, long-lasting client relationships, ensuring high levels of customer satisfaction.
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 Effectively manage the sales pipeline using CRM software, from lead generation to closing deals.
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 Collaborate with internal teams to ensure seamless delivery of products and services to clients.
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 Prepare and deliver compelling sales presentations and proposals to prospective clients.
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 Stay abreast of market trends, competitor activities, and customer needs to inform sales strategies.
 </li>
 </ul>
 
 
 Required Qualifications
 
 
 <ul>
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 Education:
 
 Bachelor
 </li>
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 Experience:
 
 Fresh graduate with little to no prior professional experience.
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 <li>
 
 Skills:
 
 Proven ability in Client Relationship Management, proficiency with CRM Software, strong Market Research capabilities, demonstrated Business Development potential, and excellent Communication Skills.
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
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 Compensation:
 
 Competitive monthly salary of PKR 45,000.
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 Work Environment:
 
 Join a supportive and growth-oriented team in a permanent, onsite role.
 </li>
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 Location Options:
 
 Opportunities available in Rawalpindi, Islamabad, M&imacr;rpur Kh&amacr;s, Abbottabad, and Har&imacr;pur.
 </li>
 </ul>
 
 
 
</div>

Business Sales Executive

HM Elevators

We are looking for an experienced Operations Manager to oversee the day-to-day operations of our real estate business. The ideal candidate will ensure smooth business operations, improve team performance, monitor sales processes, coordinate between departments, and maintain high operational standards.Key Responsibilities<ul><li>Manage and oversee daily business operations.</li><li>Supervise and support Sales, Front Desk, and Administrative teams.</li><li>Develop and implement operational policies and SOPs.</li><li>Monitor employee performance and productivity.</li><li>Coordinate with management to achieve business goals.</li><li>Ensure excellent customer service and client satisfaction.</li><li>Track sales performance and prepare operational reports.</li><li>Manage office resources, schedules, and workflow.</li><li>Resolve operational issues and improve business efficiency.</li><li>Coordinate with HR for recruitment, onboarding, and staff management.</li><li>Monitor attendance, discipline, and office compliance.</li><li>Ensure proper documentation and record management.</li><li>Work closely with senior management on strategic planning and business growth.</li></ul>Requirements<ul><li>Minimum 4 years of experience in real estate operations.</li><li>Bachelor's degree in Business Administration, Management, or a related field.</li><li>Strong leadership and team management skills.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Ability to manage multiple tasks and meet deadlines.</li><li>Knowledge of the Islamabad and Rawalpindi real estate market is preferred.</li></ul>Preferred Skills<ul><li>Team Leadership</li><li>Operations Management</li><li>Sales Coordination</li><li>Customer Relationship Management (CRM)</li><li>Reporting &amp; Data Analysis</li><li>Process Improvement</li><li>Conflict Resolution</li><li>Time Management</li><li>Strategic Planning</li></ul>Benefits<ul><li>Competitive salary package</li><li>Performance-based increments</li><li>Professional growth opportunities</li><li>Supportive work environment</li><li>Paid leaves as per company policy</li></ul>Pay: Rs100,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Do you have experience in real estate?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Above: 4 years (Preferred)</li></ul>Work Location: In person

Operations Manager – Real Estate

WyneBridge

Location: DHA Phase 2, Islamabad/Rawalpindi Work Type: Full-Time (In-Person) Working Hours: 12:00 PM &ndash; 9:00 PM (1-hour break) Salary: PKR 45,000 - PKR 65,000 per month. Experience: Fresh Graduates Encouraged to ApplyAbout the RoleWe are looking for a motivated, detail-oriented Business Development Representative (BDR) to support our outbound sales efforts and day-to-day sales operations. This role is ideal for a fresh graduate looking to build a career in business development, sales operations, and CRM management while working with a US-based sales team.Key ResponsibilitiesBusiness Development &amp; Outreach<ul><li>Execute high-volume email outreach to cold and stalled sales opportunities using Gmail mail merge.</li><li>Re-engage dormant prospects and book qualified meetings on the Account Executive's calendar.</li><li>Follow established outreach sequences and maintain consistent follow-up with prospects.</li><li>Maintain accurate records of outreach activities and engagement.</li></ul>Response Management<ul><li>Respond to prospect emails using approved templates and playbooks.</li><li>Escalate complex inquiries, objections, or opportunities requiring custom responses to the Account Executive.</li><li>Ensure timely and professional communication with prospects.</li></ul>CRM Management &amp; Data Hygiene<ul><li>Update and maintain opportunity records within the CRM.</li><li>Review pipeline stages and ensure opportunities are accurately categorized.</li><li>Identify changes in Account Executive ownership and flag discrepancies.</li><li>Log notes and activities for every outreach, follow-up, and customer interaction.</li><li>Maintain clean, complete, and accurate sales data.</li></ul>Campaign Tracking &amp; Reporting<ul><li>Categorize prospect responses using predefined coding systems.</li><li>Apply campaign tags and maintain reporting accuracy.</li><li>Support the creation and maintenance of sales performance reports.</li><li>Track campaign response rates, meetings booked, and other key metrics.</li></ul>General Responsibilities<ul><li>Assist with day-to-day sales operations and administrative tasks.</li><li>Conduct basic online research to support sales initiatives.</li><li>Prepare and maintain spreadsheets, reports, and internal documentation.</li><li>Support process improvements by identifying inefficiencies and suggesting better workflows.</li><li>Coordinate with internal team members to ensure tasks are completed on time.</li><li>Maintain confidentiality of company and client information.</li><li>Prioritize multiple assignments while meeting deadlines.</li><li>Perform other business development, operations, or administrative tasks as assigned by management.</li></ul>Qualifications<ul><li>Bachelor's degree (Fresh graduates are encouraged to apply).</li><li>Excellent written English communication skills.</li><li>Strong organizational skills and attention to detail.</li><li>Comfortable using Google Workspace or Microsoft Office.</li><li>Ability to learn new software and processes quickly.</li><li>Strong problem-solving skills and a proactive attitude.</li><li>Ability to work independently and collaboratively in a team environment.</li></ul>Preferred Skills<ul><li>Familiarity with CRM platforms (e.g., Salesforce, HubSpot, Zoho) is a plus.</li><li>Experience with Google Sheets, Microsoft Excel, or data management is an advantage.</li><li>Basic understanding of sales, lead generation, or customer relationship management is preferred but not required.</li></ul>What We Offer<ul><li>Hands-on experience supporting a US-based B2B sales team.</li><li>Training in CRM systems, outbound sales, and business development processes.</li><li>A collaborative work environment with opportunities for professional growth and career advancement.</li></ul>Location: DHA Phase 2, Islamabad/Rawalpindi (In-Person) Schedule: Monday to Friday, 12:00 PM &ndash; 9:00 AM (1-hour break)Pay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Business Development Manager

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

We are seeking a highly motivated and results-driven Inside Sales &amp; Lead Generation Executive to support our business growth in the UAE market. The ideal candidate will be responsible for identifying and qualifying prospective clients, generating high-quality B2B leads, scheduling sales meetings, and maintaining a healthy sales pipeline.The successful candidate should have experience in outbound sales, cold calling, email outreach, LinkedIn prospecting, and CRM management. Experience in the Fleet Management, GPS Tracking, Telematics, IoT, SaaS, or B2B technology industry will be a strong advantage.Key ResponsibilitiesLead Generation &amp; Prospecting<ul><li>Generate qualified B2B leads through cold calling, email campaigns, LinkedIn Sales Navigator, online research, and networking platforms.</li><li>Identify and engage decision-makers, including Fleet Managers, Operations Managers, Logistics Managers, Procurement Teams, and Business Owners across the UAE.</li><li>Research target companies and maintain an updated prospect database.</li><li>Qualify leads based on business requirements and sales criteria before handing them over to the Business Development team.</li></ul>Inside Sales<ul><li>Conduct outbound calls to introduce company products and services.</li><li>Schedule meetings and product demonstrations for the sales team.</li><li>Follow up with prospects through calls, emails, and LinkedIn to nurture leads.</li><li>Build and maintain a strong sales pipeline to achieve monthly lead generation and appointment targets.</li><li>Assist in preparing sales proposals, quotations, and presentations when required.</li></ul>CRM &amp; Pipeline Management<ul><li>Maintain accurate customer information, activities, and follow-up records in the CRM system.</li><li>Track lead status from initial contact through conversion.</li><li>Prepare weekly and monthly reports on lead generation activities, conversion rates, and sales performance.</li><li>Ensure CRM data accuracy and timely updates.</li></ul>Market Research<ul><li>Research the UAE market to identify new business opportunities and industry trends.</li><li>Monitor competitor activities, pricing strategies, and customer requirements.</li><li>Develop target account lists for outbound sales campaigns.</li><li>Provide market intelligence and customer feedback to management.</li></ul>Collaboration<ul><li>Work closely with the Sales, Marketing, and Business Development teams to achieve revenue objectives.</li><li>Coordinate with the marketing team on campaigns to improve lead quality and conversion.</li><li>Ensure seamless handover of qualified leads to the sales team.</li></ul>QualificationsEducation<ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field.</li></ul>Experience<ul><li>2&ndash;4 years of experience in Inside Sales, Lead Generation, Telemarketing, or Business Development.</li><li>Experience targeting the UAE market is highly preferred.</li><li>Experience in Fleet Management, Vehicle Tracking, GPS Tracking, Telematics, IoT, SaaS, Automotive, Logistics, or B2B Technology industries will be a strong advantage.</li></ul>Required Skills<ul><li>B2B Lead Generation</li><li>Inside Sales</li><li>Cold Calling</li><li>Lead Qualification</li><li>Appointment Setting</li><li>Email Outreach</li><li>LinkedIn Sales Navigator</li><li>CRM Management (HubSpot, Zoho CRM, Salesforce, or similar)</li><li>Microsoft Excel &amp; Microsoft Office</li><li>Market Research</li><li>Customer Relationship Management</li><li>Negotiation &amp; Communication Skills</li><li>Sales Pipeline Management</li><li>Time Management &amp; Organizational Skills</li></ul>Core Competencies<ul><li>Strong verbal and written English communication skills.</li><li>Excellent interpersonal and relationship-building abilities.</li><li>Self-motivated with a results-oriented mindset.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work independently and meet sales targets.</li><li>High attention to detail and follow-up discipline.</li></ul>Key Performance Indicators (KPIs)<ul><li>Number of qualified leads generated per month.</li><li>Number of meetings and product demonstrations scheduled.</li><li>Lead-to-opportunity conversion rate.</li><li>Sales pipeline growth and quality.</li><li>CRM data accuracy and timely updates.</li><li>Achievement of monthly and quarterly lead generation targets.</li><li>Contribution to revenue growth through qualified opportunities.</li></ul>Preferred Qualifications<ul><li>Experience working with UAE-based clients and businesses.</li><li>Familiarity with UAE business culture and B2B sales practices.</li><li>Knowledge of Fleet Management, GPS Tracking, Vehicle Tracking, or Telematics solutions.</li><li>Experience using LinkedIn Sales Navigator, Apollo.io, ZoomInfo, or similar lead generation tools.</li></ul>Work Location: In person

Inside Sales & Lead Generation Executive

SOFTLinks

<ul><li>Identify and generate new business opportunities through networking, referrals, cold outreach, and online platforms.</li><li>Build and maintain strong relationships with prospective and existing clients.</li><li>Conduct client meetings to understand business requirements and present company services.</li><li>Prepare proposals, quotations, and business presentations.</li><li>Negotiate contracts and close deals to achieve revenue targets.</li><li>Coordinate with technical and project teams to ensure smooth project handover.</li><li>Maintain accurate records of leads, opportunities, and client communications in CRM.</li><li>Conduct market research and competitor analysis to identify emerging trends.</li><li>Attend industry events and represent the company professionally.</li><li>Prepare weekly and monthly business development reports for management.</li><li>Bachelor's degree in Business Administration, Marketing, or a related field Requirements:</li><li>2&ndash;4 years of experience in business development, sales, or client acquisition (preferably in the IT industry).</li><li>Strong communication, presentation, and negotiation skills.</li><li>Experience with LinkedIn, email outreach, CRM tools, and MS Office.</li><li>Willingness to work during US market hours (6:00 PM &ndash; 2:00 AM PKT) to effectively engage with US-based clients.</li><li>Knowledge of IT services and software development solutions will be an advantage.</li></ul>Work Location: In person

Business Development Officer

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 Responsible for planning and overseeing project completion on time, on scope and on budget. Strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders in a dynamic environment are required.
 
 
 Project Manager I will scope and execute initiatives by partnering with client team and internal stakeholders to understand and prioritize initiatives to improve organization performance. Improvement may constitute increased speed, enhanced efficiency, lower cost, higher revenue or a combination of all.
 
 
 
 What You&rsquo;ll Do As The Project Manager 1
 
 
 
 Employees employed in the role of Project Manager 1 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 Project Management
 
 
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 Lead project onboarding according to project scope and SOW documentation
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 Coordinate engagement of resources and subject matter experts across various organizational functions for Project Startup
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 Gather project requirements and develop project Playbooks and SOPs
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 Obtain requirements for Bill of Materials (BOM) development
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 Gather rollout schedule and document SLA requirements
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 Drive all project requirements such as project changes, product lead time, rollout requirements through IntelliPlan.
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 Define, track and report on specific measurable outcomes for projects
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 Define inventory requirements based on schedule and work with Supply Chain on lead time and schedule of inventory arrival
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 Responsible for all aspects of project billing including services.
 
 
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 Client Support
 
 
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 Build strong relationships with customer operations stakeholders. Be the main point of contact for customer operational requirements.
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 Schedule internal and external daily/weekly cadence meetings
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 Meet with client stakeholders regarding project status and changes
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 Obtain client schedule and deployment signoff
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 Manage deployment and schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan
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 Coordinate invoicing of inventory according to contractual agreements (MSA, MISA, SOW)
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 Communicate changes with client and manage escalations as required
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 Gather reporting requirements and develop custom reporting as needed
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 Gather client requirements for nterprise and ensure client set for ITAD and Depot projects
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 Manage scope changes and develop Project Change Requests (PCR) based on scope requirements. Including additional costs and SLA&rsquo;s
 
 
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 IntelliPlan
 
 
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 Complete project toolkit for IntelliPlan
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 Input project deployment schedule and BOM requirements into IntelliPlan
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 Ensure product lead times are loaded and maintained by Supply Chain
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 Ensure product availability in accordance to schedule; monitor schedule in IntelliPlan
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 Coordinate deployment rollout with TSC for TSC readiness against schedule
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 Manage and communicate schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan
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 Gather stock standards requirements and input forecast into IntelliPlan
 
 
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 Inventory Management
 
 
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 With customer, define product standards and forecast requirements
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 Define Inventory requirements for project rollouts
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 Set safety stock threshold
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 Manage inventory levels against forecast and safety stock and adjust as needed
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 Manage inventory levels against project schedule and adjust as needed
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 Work with Supply Chain to adjust inbound inventory levels according to project schedule
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 Work with Supply Chain to manage OEMs when product is available ahead of schedule
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 Invoice customer on receipt and convert inventory to client owned according to MSA, MISA and SOW
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 Update BOM to include SKU changes from Zones owned SKU to Client Owned SKUs
 
 
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 Implementation
 
 
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 Responsible for project turnover and start-up to project delivery stakeholders. Coordinate engagement of partner resources and subject matter experts across multiple projects &amp; organizational functions
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 Coordinate order entry and order management in CRM based on IntelliPlan outputs
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 Manage issues and decisions to timely resolution. Communicate with senior management teams to escalate/resolve project conflicts &amp; needs
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 Formulate plans to communicate and implement approved changes for the best return on investment
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 Accountable for SLA deliverables according to project scope as documented in Statements of Wok
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 Responsible for project closeout and reporting on project health and risks. Formulate and summarize findings as well-organized presentations to senior management; effectively summarize key information (e.g. cost savings, risk, efficiency improvements, accountability metrics, etc.)
 
 
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 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
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 Bachelor&rsquo;s degree in Business or a related field.
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 PMP; ITIL Certification or equivalent preferred.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
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 2 - 5 years of experience in program/ project management, process engineering or strategy within a technology or operations environment
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 Experience in Supply Chain and Inventory Management is preferable
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 Leadership skills: must have experience leading multiple projects and teams simultaneously
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 Problem-solving skills: must be able to identify risks and develop actionable mitigation plans
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 Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations
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 Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas
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 Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand
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 Knowledge of and experience using Project Management Software
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 Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 9:00PM &ndash; 6:00AM (Pk time)
</div>

Project Manager 1

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