customer support executive

order management executive Jobs in Islamabad

order management executive

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assistant manager - b2b sales Jobs in Islamabad

assistant manager - b2b sales

assistant manager sales Jobs in Islamabad

assistant manager sales

client relationship manager crm

MEETING MATTERS CLINIC

About Meeting Matters ClinicMeeting Matters is Islamabad's premier mental health clinic, providing professional counseling and therapy services. We are committed to making mental health care accessible, compassionate, and effective for our community. As we continue to grow, we're looking for a dedicated Client Relationship Manager to be the first point of contact for our clients.The OpportunityThis is a Shift based Hybrid (Face to Face and Online) Job. We're hiring a Client Relationship Manager (CRM) Psychologist BASED IN ISLAMABAD to manage client communications, bookings, and ensure an exceptional client experience from first inquiry to ongoing therapy. This is a client-facing role that combines customer service excellence, administrative efficiency, and genuine care for people's wellbeing.If you're empathetic, organized, and passionate about mental health, this role offers meaningful work where you directly impact people's healing journeys.What You'll DoClient Communication &amp; Engagement:<ul><li>Respond to client inquiries via WhatsApp, phone calls, email, and social media</li><li>Provide warm, professional first contact for people seeking therapy</li><li>Explain our services, therapist specializations, and session fees</li><li>Answer questions about therapy process, confidentiality, and what to expect</li><li>Follow up with potential clients who haven't booked yet</li><li>Check in with clients after their first session to encourage continuity</li></ul>Scheduling &amp; Booking Management:<ul><li>Manage therapist availability calendars and schedule client sessions</li><li>Coordinate bookings across multiple therapists and time slots</li><li>Send session confirmations and reminders to clients</li><li>Handle session rescheduling and cancellations</li><li>Optimize scheduling to maximize therapist occupancy</li><li>Manage weekend and evening booking requests</li></ul>Client Matching &amp; Coordination:<ul><li>Match clients with appropriate therapists based on their needs and concerns</li><li>Understand each therapist's specializations (anxiety, depression, trauma, couples, etc.)</li><li>Consider client preferences for gender, language, and therapy approach</li><li>Coordinate with therapists on their availability and schedule changes</li><li>Facilitate smooth handoffs between CRM team members</li></ul>Payment Processing &amp; Follow-up:<ul><li>Send payment information and bank details to clients</li><li>Track and follow up on outstanding payments professionally</li><li>Confirm receipt of session payments</li><li>Maintain accurate payment records in the system</li><li>Handle billing inquiries and resolve payment issues</li></ul>Administrative Tasks:<ul><li>Maintain organized client records and booking database</li><li>Send intake forms (RISB) to new clients before first session</li><li>Update client information and session history</li><li>Prepare daily/weekly reports on bookings and inquiries</li><li>Maintain filing system for client documentation</li><li>Support overall clinic administrative needs</li></ul>Quality Client Experience:<ul><li>Ensure every client feels heard, valued, and supported</li><li>Handle sensitive situations with empathy and professionalism</li><li>Address client concerns or complaints promptly and effectively</li><li>Maintain confidentiality and respect client privacy at all times</li><li>Create a welcoming, non-judgmental atmosphere</li><li>Represent the clinic's values in every interaction</li></ul>What We're Looking ForRequired Qualifications:<ul><li>Masters Degree or MS / MPhil in Psychology</li><li>1-2 years of experience in customer service, client relations, or administrative role</li><li>Excellent communication skills in English and Urdu (both written and spoken)</li><li>Strong phone and WhatsApp communication abilities</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and manage multiple priorities</li><li>Professional, empathetic, and patient demeanor</li></ul>Preferred Qualifications:<ul><li>Previous experience in healthcare, counseling center, or wellness industry</li><li>Familiarity with mental health terminology and therapy processes</li><li>Experience with CRM systems or booking management software</li><li>Social media management skills</li><li>Psychology or social sciences background</li><li>Experience handling sensitive or confidential information</li></ul>Essential Personal Qualities:✓ Empathetic and genuinely care about people's wellbeing✓ Non-judgmental attitude toward mental health issues✓ Patient and calm under pressure✓ Excellent listening skills✓ Warm, friendly, and approachable personality✓ Professional boundaries and emotional maturity✓ Reliable, punctual, and responsible✓ Quick learner who adapts easily✓ Problem-solver with positive attitude✓ Team player who collaborates wellWhat We OfferCompensation &amp; Benefits:<ul><li>Competitive salary: PKR 40,000 - 50,000 per month (based on experience)</li><li>Annual increments based on performance</li><li>Performance-based bonuses</li><li>Probation period: 3 months with evaluation</li></ul>Work Environment:<ul><li>Supportive, mission-driven team culture</li><li>Direct impact on people's mental health journeys</li><li>Professional development and training opportunities</li><li>Learn about mental health and therapy from experienced therapists</li><li>Respectful, collaborative workplace</li></ul>Work ScheduleFull-time positionWorking hours and days will be discussed and finalized during the interview based on clinic needs and candidate availability.Potential schedules may include:<ul><li>Morning shifts, evening shifts, or split shifts</li><li>6-7 days per week with rotating offs</li><li>May include weekend availability</li></ul>Exact timings to be confirmed upon hiring.Key Success MetricsYour performance will be measured by:<ul><li>Response time to client inquiries (target: under 5 minutes)</li><li>Inquiry-to-booking conversion rate (target: 60%+)</li><li>Client satisfaction scores (target: 4.5/5+)</li><li>Session attendance rate (minimize no-shows)</li><li>Accuracy of scheduling and record-keeping</li><li>Payment collection efficiency</li><li>Professional communication quality</li></ul>Pay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Client Relationship Manager (CRM)

Atlantis BPO Solutions Private Limited

Job Title: Client Relationship Manager (CRM) Company: Atlantis Tech Location: Islamabad, Pakistan (Onsite) Job Type: Full-Time | Night Shift (US Hours) | 6:00 PM &ndash; 3:00 AMAbout the Role:Atlantis Tech is looking for a dynamic Client Relationship Manager who can confidently manage client communication while understanding Sales and Complete Revenue Cycle Management (RCM). This role is ideal for someone who can build strong relationships, manage client expectations, identify growth opportunities, and coordinate with operational teams to deliver exceptional service.Key Responsibilities:<ul><li>Manage and maintain relationships with US-based healthcare clients</li><li>Lead client calls, meetings, follow-ups, and account management</li><li>Support RCM workflows, billing operations, and VMA coordination</li><li>Identify upselling and business growth opportunities</li><li>Resolve client concerns and ensure timely execution</li><li>Track KPIs, performance reports, and client satisfaction</li><li>Coordinate with internal teams for smooth service delivery</li></ul>Requirements:<ul><li>Experience in Client Relationship Management</li><li>Knowledge of Sales and business development principles</li><li>Understanding of Revenue Cycle Management (RCM)</li><li>Excellent English communication and presentation skills</li><li>Strong problem-solving and stakeholder management abilities</li><li>Ability to multitask in a fast-paced environment</li><li>Female candidates will be preferred</li><li>Fresh candidates with excellent communication skills may also apply</li></ul>How to Apply:Email your updated CV to: careers@atlantis.tech with a Subject Line: Client Relationship Manager (CRM) or directly apply via indeed.Work Location: In person

Client Relationship Manager

HA-Technologies

Job OverviewWe are looking for a Business Development Executive to drive growth by identifying new business opportunities, building strong client relationships, and closing sales for our marketing services. The ideal candidate is target-driven, confident in client communication, and has a strong understanding of digital and traditional marketing solutions.Key Responsibilities<ul><li>Identify and generate new business leads through calls, emails, LinkedIn, and other channels</li><li>Present and sell marketing services including digital marketing, branding, social media, and advertising solutions</li><li>Build and maintain long-term relationships with clients</li><li>Conduct 200+ outbound calls per day and follow up with prospects</li><li>Achieve monthly sales targets and contribute to company revenue growth</li><li>Coordinate with marketing and operations teams for proposal development</li><li>Maintain accurate records of leads, follow-ups, and conversions in CRM</li><li>Stay updated on market trends and competitor activities</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience as a Business Development Executive / Sales Executive (marketing or agency experience preferred)</li><li>Strong communication, negotiation, and presentation skills</li><li>Ability to understand client needs and propose suitable marketing solutions</li><li>Target-oriented mindset with strong follow-up skills</li><li>Proficiency in MS Excel, email communication, and CRM tools</li><li>Ability to work in a fast-paced, performance-driven environment</li></ul>Preferred Skills<ul><li>Experience in digital marketing or advertising agencies</li><li>Knowledge of SEO, social media marketing, paid ads, or branding services</li><li>B2B sales experience</li><li>Familiarity with lead generation tools and LinkedIn outreach</li></ul>Key Performance Indicators (KPIs)<ul><li>Daily call and lead generation targets</li><li>Monthly client onboarding and revenue targets</li><li>Conversion rate and follow-up effectiveness</li><li>Client retention and relationship management</li></ul>What We Offer<ul><li>Competitive salary + performance-based incentives</li><li>Professional growth in a fast-growing marketing company</li><li>Sales training and career development opportunities</li><li>Supportive and energetic work environment</li></ul>Work Location: In person

Sales(Total Commission Based)

ZetaSoft

We are a highly specialized software development studio that builds premium custom mobile applications and cloud backend ecosystems.We are seeking a sharp, relationship-driven B2B Business Development and Lead Generation Specialist to own and execute our outbound sales pipeline. In this role, you will manage dedicated business development profiles to identify, connect with, and strategically nurture high-value relationships with tech founders, executive decision-makers, and scaling product companies worldwide.This is an execution-heavy role that balances systematic outbound volume with high-touch relationship building. We provide the targeted data, qualifying criteria, and core messaging frameworks&mdash;your job is to manage the pipeline, nurture prospects through the funnel, and secure qualified discovery calls.Core Responsibilities<ul><li>Outbound Outreach: Execute a strict weekly quota of highly targeted new outbound cold messages and systematic follow-ups to company founders and executives.</li><li>Strategic Lead Nurturing: Own the relationship funnel. Move prospects past the initial &quot;cold&quot; stage by deploying multi-touch nurturing sequences, sharing value-first resources, and maintaining consistent, professional touchpoints over time to build genuine trust.</li><li>Pipeline Management: Utilize specialized, proprietary industry tracking methods weekly to source, vet, and qualify newly funded or rapidly scaling target brands.</li><li>Profile Management: Oversee and maintain the daily activity, account health, and inbox management of our dedicated B2B partnership profiles.</li><li>Hand-off Management: Seamlessly transition warm, nurtured prospects from initial dialogue into booked 15-minute discovery calls with our Lead Architect.</li><li>CRM Tracking: Maintain an immaculate daily sales tracker (Company Name, Decision Maker, Current Software Status, Outreach Phase, and Next Nurture Action).</li></ul>Requirements<ul><li>Proven B2B Blueprint: 1&ndash;2+ years of experience in B2B outbound lead generation, agency sales, or tech-sector business development.</li><li>Mastery of Lead Nurturing: Deep understanding of the modern B2B sales cycle. You know how to play the long game, handle objections gracefully, and follow up persistently without sounding robotic or pushy.</li><li>High-Context English: Exceptional written communication skills. You can write in a crisp, professional, founder-to-founder tone that bypasses generic corporate jargon.</li><li>Systems Discipline: Strong familiarity with pipeline tracking tools (Notion, Google Sheets) and structured outbound workflows.</li><li>High Autonomy: You are self-motivated, organized, and view client acquisition as a predictable, compounding science.</li></ul>Compensation &amp; Perks<ul><li>Competitive base hourly/monthly retainer.</li><li>Uncapped commission structure paid out per closed contract generated from your booked discovery calls.</li></ul>Pay: Rs60,000.00 per monthWork Location: In person

B2B Business Development Specialist (IT)

Job SummaryWe are seeking a dynamic and motivated Real Estate Sales Executive to join our team. The ideal candidate will be responsible for generating leads, assisting clients in buying, selling, or investing in properties, and achieving sales targets while maintaining excellent customer relationships.Key Responsibilities<ul><li>Generate and follow up on real estate leads.</li><li>Assist clients in property selection based on their requirements and budget.</li><li>Conduct property visits and site tours.</li><li>Present project features, pricing, payment plans, and investment opportunities.</li><li>Build and maintain strong relationships with clients and investors.</li><li>Negotiate deals and facilitate property transactions.</li><li>Achieve monthly and quarterly sales targets.</li><li>Maintain an updated database of clients and prospects.</li><li>Stay informed about market trends, property values, and competitor projects.</li><li>Prepare sales reports and provide regular updates to management.</li></ul>Requirements<ul><li>Bachelor's degree in Business, Marketing, or a related field (preferred).</li><li>Minimum 1&ndash;2 years of experience in real estate sales (preferred).</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Strong sales and customer service abilities.</li><li>Ability to work under pressure and meet targets.</li><li>Proficiency in MS Office and CRM software is a plus.</li><li>Valid driving license is an advantage.</li></ul>Preferred Skills<ul><li>Lead generation and client acquisition.</li><li>Real estate market knowledge.</li><li>Sales closing and negotiation.</li><li>Relationship management.</li><li>Presentation and communication skills.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Attractive sales commission and incentives.</li><li>Career growth opportunities.</li><li>Professional working environment.</li><li>Training and development support.</li></ul>Work Location: In person

Real Estate Sales Executive

Safa burj mall

We&rsquo;re looking for an Assistant Manager - B2B Sales to join our team at Safa Burj Mall.Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>2&ndash;3 years of experience in B2B sales, preferably in real estate or corporate sales.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Proven ability to meet or exceed sales targets.</li><li>Proficiency in MS Office and CRM tools is a plus.</li><li>Strong presentation and client-handling skills.</li></ul>Key Job Responsibilities:<ul><li>Develop and expand a strong network of dealers, brokers, and real estate agencies to promote company projects.</li><li>Conduct regular market visits to build relationships with dealers and real estate brokers.</li><li>Organize and lead project presentations, meetings, and site visits for brokers and their clients.</li><li>Generate sales leads and secure bookings through dealer partnerships and channel activities.</li><li>Maintain a structured dealer management system with effective follow-ups.</li><li>Ensure timely dealer registration, documentation, and commission processing.</li><li>Keep dealers and affiliates updated on construction progress and project developments.</li><li>Monitor and report broker performance, sales pipeline, and market insights to management.</li><li>Stay updated on market trends, competitor activities, and industry dynamics.</li><li>Support and participate in dealer engagement initiatives, corporate events, and property expos.</li></ul>Location: Madina Tower, E11 IslamabadTimings : 10 AM - 6 PMPerformance bonus: Based on resultsPay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Assistant Manager - B2B Sales

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 As the Client Success Manager, you'll be involved in ensuring client satisfaction and success. Your duties include efficient order processing, fostering strong client relationships, addressing customer needs, managing inventory, and contributing to project management efforts. This role demands strong customer service skills, organizational prowess, and the ability to excel in a fast-paced environment while working autonomously.
 
 
 What you&rsquo;ll do as the Client Success Manager I
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner.
 </li>
 <li>
 Relationship Building &ndash; Interact and build relationships with customers on a daily basis.
 </li>
 <li>
 Customer Service &ndash; Provide for Customer operational and reporting needs.
 </li>
 <li>
 Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.
 </li>
 <li>
 Project Management &ndash; Conduct account planning and coordination of needs.
 </li>
 <li>
 A primary focus on new accounts for their first 6 months as well as at risk accounts on the Service Desk.
 
 
 </li>
 </ul>
 Process
 
 
 List critical processes this individual will undertake to achieve targeted results.
 
 
 <ul>
 <li>
 Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner
 </li>
 <li>
 Create quotes and orders flawlessly.
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Quote delivery
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Order placement
 </li>
 <li>
 Continuously monitor open orders and expedite where needed
 </li>
 <li>
 Provide comprehensive and timely communication to customers and Sales
 </li>
 <li>
 Relationship Building &ndash; Develop solid relationships with Zones customers.
 </li>
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 Interact with customers on a daily basis.
 </li>
 <li>
 Establish relationships with multiple people in multiple departments
 </li>
 <li>
 Constantly communicate outstanding orders, constraints and alternatives.
 </li>
 <li>
 Coordinate and encourage Zones team member interactions with accounts
 </li>
 <li>
 Customer Service &ndash; Provide for Customer operational and reporting needs.
 </li>
 <li>
 Provide proactive action to provide 5 star service.
 </li>
 <li>
 Have a complete understanding of the Zones Service Catalog
 </li>
 <li>
 Be the first and primary line of contact on all customer issues and concerns
 </li>
 <li>
 Engage Sales to coordinate communication of service and needs.
 </li>
 <li>
 Ensure that timely and impactful reporting is provided to the customer
 </li>
 <li>
 Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.
 </li>
 <li>
 Ensure custom catalog maintenance on Zones Connect
 </li>
 <li>
 Process project worksheets for inventory allocations
 </li>
 <li>
 Monitor and coordinate inventory management activities. (Hardware)
 </li>
 <li>
 Monitor and provide support activities on Customer contracts (Software)
 </li>
 <li>
 Project Management &ndash; Conduct account planning and coordination of needs.
 </li>
 <li>
 Actively participate in pipeline growth and maintenance activities
 </li>
 <li>
 Uncover future needs through constant value driven interactions.
 </li>
 <li>
 Understand account dynamics and look for ways to increase profitability
 </li>
 <li>
 Understand Zones automation capabilities and look for opportunities to provide those services to customers.
 </li>
 <li>
 Coordinate with PMO or Enterprise Operations on new customer roll outs
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Graduate &ndash; Any Specialization.
 </li>
 <li>
 Experience in Enterprise level sales
 </li>
 <li>
 Strong customer service skills and commitment to meet or exceed customer requirements
 </li>
 <li>
 Excellent organization skills and process expertise
 </li>
 <li>
 Ability to work in a fast-paced environment and meet aggressive deadlines
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to negotiate, influence, and persuade
 </li>
 <li>
 Analytical with excellent problem-solving skills
 </li>
 <li>
 Ability to work with little or no supervision.
 </li>
 <li>
 Bachelor's degree in business administration or any other Field
 </li>
 <li>
 Minimum 2-3 years of experience.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 1:00 PM to 09:30 PM (Pk time)
 
 
</div>

Client Success Manager – 1

Explore 80+ Client relationship manager crm in Islamabad this June. Find roles across top companies and apply now to boost your career.