customer sales representative Jobs in Office Role Jobs In Office Role Jobs In Rawalpindi

customer sales representative

call centre representative Jobs in Office Role Jobs In Office Role Jobs In Rawalpindi

call centre representative

customer care representative (ccr) – female candidates only Jobs in Office Role Jobs In Office Role Jobs In Rawalpindi

customer care representative (ccr) – female candidates only

customer experience (cx) / customer care representative Jobs in Office Role Jobs In Office Role Jobs In Rawalpindi

customer experience (cx) / customer care representative

customer relations representative (crr) Jobs in Office Role Jobs In Office Role Jobs In Rawalpindi

customer relations representative (crr)

customer support representative

Think Higher Consultants

We are looking for a Customer Service Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of two years of relevant experience.Roles &amp; Responsibilities:<ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Assist in the on boarding process for new employees, including preparing necessary documentation and coordinating orientation sessions.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li></ul>Qualifications:<ul><li>Bachelor's degree in Education or a related field.</li><li>Minimum of 2 years of experience in a similar administrative role.</li><li>Proficiency in MS Word and other MS Office applications.</li><li>Excellent verbal and written communication skills.</li><li>Strong organisational and time management skills.</li><li>Attention to detail and the ability to multitask effectively.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Representative

Sparking Asia

Now Hiring &mdash; Technical CSR's (Night Shift)Sparking Asia is expanding its team and seeking a dedicated Customer Support Representative (CSR) to assist our clients and support our operations during the night shift. If you are confident, communicate well, and eager to grow, this opportunity is for you!Position Details:Role: Customer Support Representative Shift: 12:00 AM to 8:00 AM (Night Shift) and 4PM TO 12AM EVENING Working Days: Monday to Saturday Office Location: 7th Floor, Office 704, Kohistan Tower, Saddar, RawalpindiCandidate Profile:<ul><li>Strong English communication and typing skills</li><li>Confident in interacting with clients and handling queries</li><li>Basic understanding of Upwork is a plus</li><li>Quick learner with the ability to adapt to new tasks</li><li>Comfortable working night hours</li><li>Fresh graduates are highly encouraged to apply</li><li>Professional attitude and a positive mindset</li><li>Good problem-solving skills and customer-oriented behavior</li></ul>What You&rsquo;ll Gain:<ul><li>A collaborative and supportive workplace culture</li><li>Opportunities for career growth within Sparking Asia</li><li>Continuous learning and development</li><li>Attractive and competitive salary package</li></ul>Apply Now!Send your updated CV to hr@sparkingasia.com WhatsApp for quick contact: 0342-4394074Job Type: Full-timeWork Location: In person

Technical CSR's Customer Support

Comtanix

Company OverviewComtanix is an IT services company providing digital solutions for clients in various industries. We focus on delivering efficient, reliable, and process-driven services to support business growth.Open Positions<ul><li>Accounts Officer</li><li>Finance Officer</li><li>Inside Sales Representative</li><li>Business Development Representative</li><li>Outbound Sales Representative</li><li>E-commerce Sales Representative</li><li>Vendor Relations Specialist</li><li>E-commerce Listing Specialist</li><li>Marketing Team Lead</li><li>Customer Support Representative</li></ul>Eligibility Requirements<ul><li>Bachelor&rsquo;s degree (required)</li><li>Strong English communication skills (spoken &amp; written)</li><li>Basic computer proficiency</li><li>Fresh graduates and experienced candidates may apply</li><li>Willingness to work the night shift</li></ul>Work LocationPlaza No. 610, Noor Heights (2nd Floor) Central Business District South Bahria Town Phase 8, RawalpindiInterview InformationInterviews are scheduled Tuesday to Thursday, 8:00 PM &ndash; 10:00 PMRequired Documents<ul><li>Updated resume (hard copy)</li><li>Copy of CNIC</li></ul>Benefits<ul><li>Professional work environment</li><li>Learning and growth opportunities</li><li>Fixed working hours</li><li>Competitive salary aligned with market standards</li><li>Health</li><li>Health benefits as per company policy</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working from our office in Bahria Town Phase 8, Rawalpindi?</li><li>Would you be comfortable working the night shift?</li></ul>Work Location: In person

Multiple Night Office Roles – Comtanix

WEBDOC Medical Complex Kahuta

Customer Service Representative (CSR) - Evening Shift (6 days a week)Position Title: Customer Service Representative (CSR)Department: Customer Support / Call CenterReporting To: Team Lead / SupervisorShift Timing: 5:00 PM to 1:00 AMGeneral Duties:<ul><li>Inbound Calls Handling</li></ul>Attend incoming calls from customers and provide accurate information.Respond to customer queries promptly and professionally.Guide customers regarding available services, packages, and benefits.<ul><li>Services</li></ul>Provide information to customers regarding products and services.Handle queriesRecord customer interest and forward leads to the concerned department if required.<ul><li>Customer Assistance</li></ul>Listen actively to customer concerns and resolve issues effectively.Maintain politeness and professionalism during all interactions.Escalate unresolved issues to the supervisor/manager.<ul><li>Call Documentation</li></ul>Log all customer interactions in the system (CRM/Database).Ensure correct categorization of calls (service inquiry, information, complaint, etc.).Maintain daily call records and report to the team lead.<ul><li>Service Quality</li></ul>Follow company protocols, scripts, and compliance guidelines.Ensure timely response within defined service levels.Maintain high-quality customer interaction standards.<ul><li>Team Support</li></ul>Coordinate with fellow CSRs and team leads for smooth operations.Participate in training sessions to stay updated on services and policies.Provide feedback for improving customer service processes.&#9989; Key Skills Required:Excellent communication skills (verbal &amp; listening).Patience, empathy, and problem-solving ability.Basic knowledge of telecom and insurance products.Ability to work under pressure and handle high call volume.Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative

ProtoCall Outsource Pvt Ltd.

Job Title: Experienced Taxi Dispatcher Required for UK based Taxi CompaniesCompany: ProtoCall Outsource Pvt LtdLocation: Bahria Town Phase 6, Islamabad, Pakistan (On-site)Job Summary:ProtoCall Outsource Pvt Ltd is seeking a reliable and professional Customer Support Representative to join our dynamic team. This role involves providing top-notch customer support to our clients by answering calls, handling inquiries, and resolving issues in a timely and professional manner. The ideal candidate will be punctual, possess strong English-speaking skills, and have the ability to manage tasks such as taxi bookings, complaint resolution, and more. Your primary responsibility will be to ensure that our clients&rsquo; customers receive the best service experience possible.Key Responsibilities:Call Handling: Answer incoming calls from customers promptly and professionally, addressing their needs with a customer-first attitude.Taxi Bookings: Assist customers with booking taxis, ensuring that all details are accurately recorded and communicated.Complaint Management: Handle customer complaints with empathy and efficiency, providing appropriate solutions and following up to ensure resolution.Professional Communication: Communicate clearly and effectively in English, both verbally and in writing, to ensure that customers understand the information provided.Punctuality: Adhere strictly to your work schedule to maintain consistency in service delivery and meet client expectations.Issue Resolution: Address and resolve customer inquiries, providing accurate information and escalating issues to higher management when necessary.Record Keeping: Maintain accurate and detailed records of customer interactions, including inquiries, complaints, and the actions taken to resolve them.Collaboration: Work closely with your team to ensure seamless service delivery and to share insights that could improve customer satisfaction.Qualifications:Experience: Prior experience in Taxi Dispatch (Autocab and Icabbi Software), especially in a call center or outsourcing environment, is preferred.Communication Skills: Strong English-speaking and comprehension skills are essential, with the ability to communicate clearly and professionally with customers.Customer Focus: A customer-first mindset, with the ability to handle difficult situations calmly and effectively.Technical Skills: Familiarity with CRM systems and basic technical troubleshooting is an advantage.Time Management: Excellent punctuality and time management skills are crucial for this role.Problem-Solving: Ability to think on your feet and provide quick, effective solutions to customer problems.Why Join ProtoCall Outsource?Career Opportunities: Grow your career in a fast-paced and expanding company.Team Environment: Be part of a supportive team that values collaboration and continuous improvement.Competitive Pay: Receive a competitive salary along with performance-based incentives.Professional Development: Benefit from ongoing training to enhance your customer service skills.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs100,000.00 per monthExperience:<ul><li>Autocab Software : 1 year (Required)</li><li>Icabbi Software: 1 year (Required)</li><li>Taxi dispatch: 1 year (Required)</li></ul>Work Location: In person

Experienced Taxi Dispatcher Required for UK based Taxi Companies

Extensive Construction Estimation

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 Company Description
 
 
 
 
 
 Extensive Construction Estimation specializes in providing high-quality quantity takeoff and cost estimation services customized to meet the specific needs of construction projects. Our services are designed to support general contractors, subcontractors, and suppliers in winning more bids and maximizing profitability. With a dedicated team of experts, we ensure every detail is accounted for and align with industry standards. We are committed to delivering accurate, efficient, and reliable solutions to aid project success.
 
 
 
 
 
 
 Role Description
 
 
 
 
 
 This is a full-time, on-site role based in Rawalpindi for a Sales Customer Support Specialist. The role involves assisting clients by providing exemplary customer support, addressing inquiries, and resolving issues to ensure customer satisfaction. The individual will focus on technical support, handling inquiries related to project estimations, and maintaining customer relationships through effective communication. Additional responsibilities include analyzing client feedback, providing customized solutions, and collaborating with internal teams.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 <ul>
 <li>
 Strong Customer Support and Customer Satisfaction skills to handle queries and ensure a positive customer experience.
 </li>
 <li>
 Excellent Interpersonal Skills to communicate effectively with clients and maintain professional relationships.
 </li>
 <li>
 Technical Support skills to address and resolve client-specific issues related to project estimation tools and services.
 </li>
 <li>
 Analytical Skills for evaluating client requirements, resolving concerns, and identifying process improvements.
 </li>
 <li>
 Proactive approach, problem-solving skills, and ability to work efficiently in an on-site environment.
 </li>
 <li>
 Prior experience in construction-related industries or an understanding of estimation processes is a plus.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Customer Service, or a related field is preferred.
 </li>
 </ul>
</div>

Sales Customer Support

Mablay Beauty Pvt Ltd.

Shift Timings: 6:00PM - 12:00AMMablay Beauty Pvt. Ltd. | VINC&Eacute; is seeking a dedicated, empathetic, and professional part-time Customer Service Representative to join our customer care team. As the first point of contact, you will represent the brand by ensuring every customer interaction is handled with care, accuracy, and service excellence.Below are the details:<ul><li>Professionally communicate with customers via phone, email, and chat.</li><li>Actively listen to understand customer concerns, needs, and expectations.</li><li>Provide accurate and timely information on products, pricing, stock availability, and order status.</li><li>Address and resolve inquiries and complaints promptly, courteously, and effectively.</li></ul>Skills &amp; Qualification:<ul><li>Bachelor&rsquo;s degree in any discipline.</li><li>Strong command of English&mdash;both verbal and written.</li><li>Excellent problem-solving and analytical skills.</li><li>Ability to remain calm, patient and professional under pressure.</li><li>Proactive with a strong focus on customer service excellence.</li></ul>Job Type: Part-timeWork Location: In person

Customer Service Representative (Male)

Explore 285+ Customer support representative in Office Role Jobs In Office Role Jobs In Rawalpindi this December. Find roles across top companies and apply now to boost your career.