customer service representative Jobs in Procurement Jobs In Lahore Pakistan

customer service representative

customer sales representative Jobs in Procurement Jobs In Lahore Pakistan

customer sales representative

customer support executive Jobs in Procurement Jobs In Lahore Pakistan

customer support executive

customer success specialist Jobs in Procurement Jobs In Lahore Pakistan

customer success specialist

customer services representative Jobs in Procurement Jobs In Lahore Pakistan

customer services representative

customer support representative

Alpha-CX Intelligent Technology Co.LTD

<div>
 Alpha CX is a leading Business Process Outsourcing (BPO) company specializing in providing exceptional customer support services to businesses across various industries, including ecommerce, fintech, and medical. With a team of highly trained and experienced professionals, Alpha CX is committed to delivering consistently high-quality customer interactions that drive customer satisfaction and loyalty.
 
 
 
 The Role
 
 
 
 
 You Will Be Responsible For
 
 
 
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 Handling inbound calls and emails in a professional manner.
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 Resolving customer inquiries and requests and ensuring strong customer satisfaction.
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 Working with various internal teams to ensure prompt and accurate order processing and delivery.
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 Escalating customer feedback as required.
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 Creating and executing CRM campaigns that improve onboarding and engagement and reduce churn.
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 Using data analytics to generate insights into customer segments for use within business development and other CRM initiatives.
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 Ensuring the correctness of customer data and manage any data cleansing activities.
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 Continually testing and refining campaigns to gain insight and maximise usage and uptake.
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 Providing support on any requests or issues pertaining to CRM.
 
 
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 Ideal Profile
 
 
 
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 You have at least 2 years experience within a CRM Manager or Customer Service role, ideally within the IT Services industry.
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 You possess excellent interpersonal as well as written and verbal communication skills.
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 You have working knowledge of British Accent, American Accent and Customer Support
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 You are a strong networker &amp; relationship builder
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 You are a strong team player who can manage multiple stakeholders
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 You pay strong attention to detail and deliver work that is of a high standard
 
 
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 What's on Offer?
 
 
 
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 Opportunity to make a positive impact
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 Work alongside &amp; learn from best in class talent
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 Opportunity within a company with a solid track record of performance
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Customer Support Representative

Dr Masood homoeopathic pharmaceuticals Pvt Ltd

<ul><li>Engage with potential clients via calls, emails, and meetings to promote company products/services.</li><li>Excellent English communication Skills</li><li>Maintain accurate records of client interactions and follow-ups in the CRM.</li><li>Identify new business opportunities and potential leads.</li><li>Collaborate with the sales and marketing teams to execute sales strategies.</li><li>Provide excellent customer service and resolve client queries efficiently.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthExperience:<ul><li>CSR: 2 years (Preferred)</li></ul>Work Location: In person

JLPS Group

Experience Required: Minimum 1 year (Inbound or Outbound Call Center Experience)Position SummaryWe are seeking a Female Customer Support Representative (CSR) to join our Support Department at our Aesthetic Head Quater in Garden Town, Lahore. The ideal candidate will have prior experience handling inbound or outbound customer interactions in a call center environment and possess excellent communication and interpersonal skills.This role involves engaging with clients over the phone and online channels to provide information about aesthetic treatments, schedule appointments, handle inquiries, and ensure a premium customer experience. Comprehensive product and service training will be provided.Key Responsibilities<ul><li>Handle inbound and outbound calls professionally, ensuring exceptional client service.</li><li>Respond promptly to customer inquiries related to clinic services, treatments, and appointments.</li><li>Maintain detailed and accurate records of client interactions in the CRM system.</li><li>Coordinate with internal teams &mdash; including consultants, aesthetic practitioners, and front desk &mdash; to confirm appointments and follow up on client queries.</li><li>Assist in client retention by ensuring satisfaction, addressing concerns, and promoting new services or offers.</li><li>Manage communication via WhatsApp, email, and social media chat, maintaining a professional and empathetic tone.</li><li>Achieve monthly targets for customer response time, satisfaction, and lead conversion.</li><li>Participate in product and communication training sessions to enhance knowledge of aesthetic services.</li><li>Uphold the clinic&rsquo;s professional image and ensure confidentiality of all client information.</li></ul>Required Skills &amp; Attributes<ul><li>Excellent verbal and written communication skills in English and Urdu.</li><li>Polished and confident telephone etiquette.</li><li>Friendly, empathetic, and customer-oriented personality.</li><li>Ability to manage multiple calls/chats and prioritize effectively.</li><li>Strong coordination and follow-up abilities.</li><li>Basic computer and CRM/data-entry proficiency.</li><li>Team player with a professional attitude and willingness to learn.</li></ul>Qualifications &amp; Experience<ul><li>Minimum Bachelor&rsquo;s degree (or intermediate with strong communication skills).</li><li>At least 1 year of experience as an Inbound or Outbound Call Center Representative (healthcare, hospitality, or beauty industry experience is a plus).</li><li>Familiarity with customer service systems, CRM tools, or appointment scheduling software will be an advantage.</li></ul>Job Timings : 3 PM to 12 AM (or may be changed according to the company requirements)Market Competitive Salary subjected to evaluation during the interviewLocation: Garden Town, LahoreTo apply please share your CV at WhatsApp +92-336-4359850 (rapid response)Job Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Customer Support Representative (Female)

OOP Technologies

About the RoleWe are seeking a proactive and customer-oriented Customer Support Representative Intern to join our team. The ideal candidate will possess strong English communication skills and a genuine passion for providing outstanding customer service. This opportunity is open to fresh graduates as well as individuals with up to six months of relevant experience who are eager to build their careers in customer support.Key Responsibilities<ul><li>Respond quickly to customer questions and problems through email.</li><li>Give clear and correct information about products, services, and processes.</li><li>Communicate politely and with understanding in every interaction.</li><li>Forward complicated issues to the right department when needed.</li><li>Follow up to make sure customer problems are solved on time.</li></ul>Requirements<ul><li>Fresh graduates or candidates with up to 8 months of experience in customer support.</li><li>Excellent communication skill in English.</li><li>Ability to multitask and manage time effectively.</li><li>Customer-oriented with a positive attitude.</li><li>Basic computer literacy and familiarity with chat/email platforms.</li></ul>Location: Iqbal Town, Lahore (On-site) Timings: 8:00 PM &ndash; 5:00 AM (Monday to Friday)Apply now by sending your CV to hr@ooptechnologies.com Or WhatsApp at 0323-7846800Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>Are you comfortable with the night shift?</li><li>How soon can you join us?</li></ul>Work Location: In person

Customer Support Representative Intern

Gravity Force

Job Title: Senior Customer Support Representative &ndash; E-commerceLocation: Bahria Orchard, Lahore, Pakistan Job Type: Full-TimeAbout UsWe are a growing e-commerce company based in Bahria Orchard, Lahore, dedicated to providing our customers with a seamless online shopping experience. To support our rapid growth, we are looking for a motivated and customer-focused Customer Support Representative to join our team.Job Responsibilities<ul><li>Handle incoming customer inquiries via phone, email, chat, and social media.</li><li>Provide accurate information regarding products, orders, payments, and deliveries.</li><li>Resolve customer complaints and escalate complex issues to the relevant department.</li><li>Maintain detailed records of customer interactions in the CRM system.</li><li>Coordinate with logistics and warehouse teams to ensure timely order fulfillment.</li><li>Follow up with customers to ensure satisfaction and build long-term relationships.</li><li>Assist in improving customer support processes and service quality.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or equivalent (preferred but not mandatory).</li><li>Prior experience in customer service, e-commerce, or call center will be a plus.</li><li>Strong communication and problem-solving skills.</li><li>Proficiency in MS Office and familiarity with CRM tools is desirable.</li><li>Ability to multitask, prioritize, and work under pressure.</li><li>Fluency in English and Urdu (spoken and written).</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Growth opportunities within the company.</li><li>Friendly and professional work environment.</li></ul>How to ApplyHow to Apply: Send your CV and writing samples to or WhatsApp us at 03111134044 with the subject line &ldquo;*Senior Customer Support Representative .&rdquo;*Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Senior Customer Support Representative (Female)

Nutriseen

We&rsquo;re looking for a proactive and detail-oriented Customer Support Representative to join our growing e-commerce team. The ideal candidate should have excellent communication skills and a passion for delivering top-notch customer service.Key Responsibilities<ul><li>Call customers to confirm new orders and verify order details.</li><li>Edit and update orders in the system when required (e.g., address or product changes).</li><li>Coordinate with the dispatch team to ensure timely order processing.</li><li>Communicate with courier partners to handle disputed or delayed orders.</li><li>Track and follow up on shipments to ensure smooth deliveries.</li><li>Manage customer queries through calls, WhatsApp, and email politely and efficiently.</li><li>Maintain accurate logs of all communication and order updates.</li></ul>Requirements<ul><li>Minimum Bachelor&rsquo;s degree (preferred but not mandatory).</li><li>1+ year experience in customer service or e-commerce operations preferred.</li><li>Strong verbal communication skills in Urdu and English.</li><li>Basic knowledge of MS Excel / Google Sheets and order management tools.</li><li>A calm, problem-solving attitude under pressure.</li><li>Ability to work in a fast-paced environment and coordinate with multiple teams.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary (based on experience).</li><li>Performance-based incentives.</li><li>Friendly and growth-oriented environment.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Customer Support Representative (E-commerce)

Potato Logics

Job Title: Customer Support RepresentativeJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to customer inquiries promptly and courteously</li><li>Provide accurate information and assistance</li><li>Handle complaints professionally and escalate as needed</li><li>Document interactions and maintain records</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Location: Johar town, LahoreSalary package: Market competitiveEmail: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support

Explore 1497+ Customer support representative in Procurement Jobs In Lahore Pakistan this November. Find roles across top companies and apply now to boost your career.

1497 customer support representative jobs IN Procurement Jobs In Lahore Pakistan

Customer Support Representative

Customer Support Representative

Customer Support Representative (Female)

Customer Support Representative Intern

Senior Customer Support Representative (Female)

Customer Support Representative (E-commerce)

Customer Support