customer relationship manager Jobs in Rawalpindi

customer relationship manager

call centre agent

call centre representative Jobs in Rawalpindi

call centre representative

client success associate Jobs in Rawalpindi

client success associate

csr ( customer sales representative ) Jobs in Rawalpindi

csr ( customer sales representative )

customer support representative

99 Technologies

Job Title: Customer Support Representative (Technical)Company: 99technologies Pvt Ltd.Location: Bahria Town, Islamabad (Near GT Road)Date Posted: 20 August 2025Job Description:99 Technologies is hiring a Customer Support Representative (Technical) to manage customer queries and provide after-sales support for our computer sales business. The role requires solid knowledge of computer hardware and IT products, with the ability to assist customers in troubleshooting, warranty claims, and after-sales services. We are seeking someone who is customer-focused, tech-savvy, and efficient in multitasking.Key Responsibilities:Provide after-sales support for computer systems, components, and accessories.Address customer inquiries via phone, email, and chat in a professional manner.Troubleshoot hardware/software issues and guide customers towards solutions.Coordinate warranty, service, and repair cases as required.Share product knowledge and assist customers in choosing suitable solutions.Maintain accurate customer records, service logs, and issue tracking.Ensure high levels of customer satisfaction by handling complaints empathetically.Essential Skills:Excellent communication and interpersonal skills.Strong knowledge of computer hardware (laptops, desktops, components, peripherals).Problem-solving ability for both technical and customer-related issues.Familiarity with CRM systems and service management tools.Ability to adapt quickly and handle multiple cases efficiently.Strong time management and attention to detail.Experience:Minimum 2 years of experience in Customer/Technical Support (preferably in IT or computer hardware industry).Job Type: Full-time, On-siteShift Timing: Night shift (7:00 PM &ndash; 4:00 AM)Work Location: In personJob Type: Full-timeExperience:<ul><li>Technical Support : 2 years (Preferred)</li></ul>Work Location: In personJob Type: Full-timeWork Location: In person

Customer Support Representative (Technical )

Vizteck Solutions

We are seeking a Support Representative to manage partner interactions across multiple channels. You will be the point of contact for our UK-based partners, ensuring excellent serviceKey Responsibilities<ul><li>Provide prompt and professional support to partner via chat, email, whatsapp</li><li>Negotiate with partners and onboard new partners</li><li>Ensure quick response times to all partner queries and issues.</li><li>Collaborate with internal departments to guarantee smooth service delivery</li><li>Handle and resolve issue with partners</li><li>Manage operations documentation, including purchase orders, invoices, delivery notes, and compliance records.</li><li>Ensure Service Quality from Partners</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree is required.</li><li>Minimum 1 year of experience in customer support (post degree)</li><li>Strong communication skills in English (written and spoken).</li><li>Comfortable using messaging apps, CRM tools, and email platforms.</li><li>Ability to manage multiple conversations and tasks simultaneously.</li><li>A customer-first mindset with a positive, problem-solving attitude.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs120,000.00 per monthWork Location: In person

Support Executive

WEBDOC Medical Complex Kahuta

Customer Service Representative (CSR)Position Title: Customer Service Representative (CSR)Department: Customer Support / Call CenterReporting To: Team Lead / SupervisorShift Timing: 9:00 AM to 5:00 PM OR 1:00 PM to 9:00 PMGeneral Duties:<ul><li>Inbound Calls Handling</li></ul>Attend incoming calls from telecom numbers and provide accurate information.Respond to customer queries promptly and professionally.Guide customers regarding available services, packages, and benefits.<ul><li>Insurance Services</li></ul>Provide information to customers regarding insurance products and services.Handle queries related to claims, policy details, and coverage.Record customer interest and forward leads to the concerned department if required.<ul><li>Customer Assistance</li></ul>Listen actively to customer concerns and resolve issues effectively.Maintain politeness and professionalism during all interactions.Escalate unresolved issues to the supervisor/manager.<ul><li>Call Documentation</li></ul>Log all customer interactions in the system (CRM/Database).Ensure correct categorization of calls (service inquiry, insurance inquiry, complaint, etc.).Maintain daily call records and report to the team lead.<ul><li>Service Quality</li></ul>Follow company protocols, scripts, and compliance guidelines.Ensure timely response within defined service levels.Maintain high-quality customer interaction standards.<ul><li>Team Support</li></ul>Coordinate with fellow CSRs and team leads for smooth operations.Participate in training sessions to stay updated on services and policies.Provide feedback for improving customer service processes.&#9989; Key Skills Required:Excellent communication skills (verbal &amp; listening).Patience, empathy, and problem-solving ability.Basic knowledge of telecom and insurance products.Ability to work under pressure and handle high call volume.Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadJob Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative

Sparking Asia

Job Title: Customer Support Representative, CSR Upwork BidderWorking Hours: 11 PM to 8AM - Monday To Saturday*About the Role:*We&rsquo;re looking for a motivated and detail-oriented *Customer Support Representative (CSR)* Upwork Bidder with excellent English communication skills (verbal and written) to join our team. This role is ideal for someone who is confident, responsive, and has a strong command of professional English.The core responsibility of this role will be bidding on freelance platforms like Upwork, responding to client inquiries, and maintaining clear and professional communication with potential leads.*Key Responsibilities:** Write and submit well-crafted proposals on platforms like Upwork and others.* Communicate professionally with clients via messages, email, and calls.* Understand project requirements and respond to clients with tailored solutions.* Maintain records of bids, follow-ups, and responses.* Collaborate with the internal team to ensure accurate project understanding and delivery.*Requirements:** Strong written and spoken English is a must.* Prior experience with Upwork or other freelance platforms is a plus.* Ability to write clear, persuasive proposals.* Basic understanding of digital services and remote work.* Self-motivated, proactive, and reliable.Apply now if you're ready to grow with a fast-paced team and represent our brand with professionalism and confidence. 0342-4394074 or Email us hr@sparkingasia.comJob Type: Full-timeWork Location: In person

Customer Service Representative (CSR) Upwork Bidder

Andromeda Technologies (Pvt) Ltd

We are seeking enthusiastic and customer-focused Customer Care Executives to join our team for a reputed Telecom Company. The ideal candidates will be responsible for handling customer queries, providing excellent support, and ensuring high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound/outbound calls and respond to customer inquiries effectively.</li><li>Provide accurate information regarding company products and services.</li><li>Resolve customer complaints and escalate issues when necessary.</li><li>Maintain customer records and update information in the system.</li><li>Achieve performance targets and contribute to team success.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (BA / B.Com / BSc).</li><li>Prior call center/customer service experience preferred.</li><li>Strong communication and problem-solving skills.</li><li>Ability to work under pressure and meet deadlines.</li><li>Proficiency in MS Office will be an added advantage.</li><li>Only male candidates are eligible.</li></ul>Job Details<ul><li>Position: Customer Care Executive</li><li>Vacancies: 10</li><li>Location: Satellite Town, Rawalpindi (Islamabad/Rawalpindi region)</li><li>Salary: PKR 45,000 + Incentives</li><li>Job Type: Full-time, On-site</li></ul>Job Type: Full-timePay: Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Customer Care Executive

BELL OCEANIC COMMUNICATIONS (SMC-PVT LTD)

B2B Sales Executive / Customer Sales Representative Location: Rawalpindi Company: Bell Oceanic Communications (SMC-PVT) Ltd.We are hiring a B2B Sales Executive / Customer Sales Representative to build strong business relationships and provide tailored solutions to our clients. If you have great communication skills and a passion for sales, this role is for you!Key Responsibilities:<ul><li>Manage and grow business client relationships</li><li>Respond to client inquiries with timely, professional solutions</li><li>Support clients with account, billing, and service questions</li><li>Identify upselling and cross-selling opportunities</li><li>Collaborate with internal teams to ensure client success</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree (Business, Marketing, or related field preferred)</li><li>Experience in sales or customer service (B2B preferred)</li><li>Excellent communication and problem-solving skills</li><li>Ability to manage multiple client needs</li><li>Positive, client-focused attitude with eagerness to learn</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Growth and career advancement opportunities</li><li>Supportive, collaborative work environment</li></ul>Apply now to join our dynamic sales team and grow your career with us!Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Customer Service Representative

AEG Consulting

Customer Care RepresentativeLocation: Doha, Qatar Salary: QAR 2,000 per month (Basic)About the Role: We are seeking a skilled and empathetic Customer Care Representative to join our team. The ideal candidate will be responsible for providing excellent service and support to our customers, addressing their inquiries, and resolving issues efficiently. This role requires strong communication skills in both English and Pashto.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and live chat in a professional and timely manner.</li><li>Provide accurate information about products and services.</li><li>Resolve customer complaints and issues, ensuring a satisfactory outcome.</li><li>Maintain detailed and accurate records of customer interactions in the company database.</li><li>Escalate complex cases to the relevant department when necessary.</li><li>Build sustainable relationships and build trust with customers through open and interactive communication.</li></ul>Requirements:<ul><li>Languages: Fluent in English and Pashto (both verbal and written is essential).</li><li>Experience: Minimum of 3-4 years of proven experience in a customer service or customer support role.</li><li>Age Criteria: 24 - 35 years old.</li><li>Gender: Male / Female</li></ul>Benefits &amp; Compensation:<ul><li>Basic Salary: QAR 2,000 per month.</li><li>Full Benefits Package as per Qatari Labor Law, including:</li><li>Fully furnished accommodation or a housing allowance.</li><li>Transportation allowance or company-provided transport.</li><li>Annual round-trip air ticket to your home country.</li><li>Comprehensive medical insurance.</li><li>Paid annual leave and public holidays.</li><li>End-of-service benefits.</li></ul>Please share your application at cv@aeg.com.pk or WhatsApp +92 300 8220532.Job Type: Full-timePay: Rs140,000.00 - Rs150,000.00 per monthLanguage:<ul><li>with Fluency in English and Pashto (Preferred)</li></ul>License/Certification:<ul><li>Plan in term of financial to relocate to Qatar (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Explore 208+ Customer support representative in Rawalpindi this September. Find roles across top companies and apply now to boost your career.