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customer relationship manager

MaxRemind

We&rsquo;re hiring a Customer Relationship Manager with:&#61623; Proven experience in customer relationship management, preferably in a healthcare or medical billing environment.&#61623; Strong knowledge of U.S. medical billing practices, terminology, and revenue cycle processes.&#61623; Excellent verbal and written communication skills in English.&#61623; Experience in handling U.S.-based clients is required.&#61623; Ability to multitask, prioritize, and manage time effectively.&#61623; Proficiency in CRM tools, billing software, and MS Office.&#61623; Must have a Bachelor&rsquo;s DegreeLocation: Near Old Airport, Fazal Town, Rawalpindi Timings: 6:00 PM &ndash; 3:00 AM (Night Shift) Job Type: Full-TimeTo Apply: Send your CV to hr@mremind.comJob Type: Full-timePay: Rs90,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>English Communication Skills</li></ul>Knowledge About Medical BillingWork Location: In person

Customer Relationship Manager

Job Summary:We are seeking a proactive and communicative Customer Relationship Manager (CRM) to join our team in the healthcare domain.Key Responsibilities:<ul><li>Act as the primary point of contact for assigned clients, fostering long-term, trust-based relationships.</li><li>Understand client needs and ensure the timely and successful delivery of our solutions according to their expectations.</li><li>Develop in-depth product knowledge of Maximus and any other in-house or third-party software tools used in our medical billing processes.</li><li>Learn and support the medical billing lifecycle to better understand client pain points and offer proactive solutions.</li><li>Collaborate with internal teams (billing, development, support, etc.) to resolve client issues effectively and efficiently.</li><li>Track client interactions, feedback, and service issues using CRM systems.</li><li>Conduct regular check-ins and performance reviews with clients to ensure satisfaction and address any concerns.</li><li>Identify upselling or cross-selling opportunities and assist in business development initiatives.</li><li>Maintain thorough documentation of client activities and follow-ups.</li><li>Provide feedback to product and service teams to enhance offerings based on client experiences.</li></ul>Qualifications:Required:<ul><li>Strong verbal and written communication skills.</li><li>Proven ability to build and maintain client relationships.</li><li>Quick learner with a willingness to acquire medical billing knowledge on the job.</li><li>Basic understanding or willingness to become proficient in software tools (e.g., Maximus).</li><li>Strong organizational skills and attention to detail.</li><li>Ability to manage multiple clients and priorities in a fast-paced environment.</li><li>Professionalism, empathy, and customer-first attitude.</li></ul>Preferred:<ul><li>Prior experience in medical billing, healthcare, or a related field.</li><li>Familiarity with CRM software and ticketing systems.</li><li>Technical aptitude with the ability to learn and adapt to new software tools.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs150,000.00 per monthLanguage:<ul><li>Fluent English (Preferred)</li></ul>Work Location: In person

CUSTOMER RELATIONSHIP MANAGER

Iplex

Job Description:We are looking for a motivated Business Development Manager at iPlex to join our team and help us expand our client base. This role will focus on generating new leads, building relationships with potential clients, and driving sales for our web design services. You&rsquo;ll be responsible for identifying new business opportunities, setting up meetings, and ensuring our web design solutions meet the needs of our clients.Key Responsibilities:<ul><li>Lead Generation: Identify and prospect potential clients through online research, cold calling, networking, and partnerships.</li><li>Sales Strategy: Develop and execute strategies for lead acquisition and customer acquisition.</li><li>Client Relationship Management: Build and maintain relationships with new clients and partners, ensuring they are satisfied with our services.</li><li>Sales Presentations: Present our services effectively to potential clients, showcasing our portfolio and how our web design solutions can solve their challenges.</li><li>Market Research: Stay current with the latest trends in web design and digital marketing to anticipate client needs and deliver cutting-edge solutions.</li><li>Collaboration: Work closely with the marketing and design teams to align sales efforts with the overall business strategy.</li><li>Sales Reporting: Track leads, conversions, and sales performance metrics, providing regular updates and insights.</li></ul>Requirements:<ul><li>3 -4 years of Proven experience in business development or sales, preferably in the web design or digital marketing industry.</li><li>Strong understanding of web design services and the digital marketing landscape.</li><li>Excellent communication and negotiation skills.</li><li>Ability to build and maintain strong relationships with potential clients.</li><li>Self-motivated, target-driven, and proactive.</li><li>Strong organizational skills and ability to prioritize tasks effectively.</li><li>Previous experience in lead generation, cold calling, and closing deals is a plus.</li></ul>Job Type: <ul><li>Full-Time Onsite</li></ul>Office Location: <ul><li>Bahria Town. Phase 4, Rawalpindi.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Business Development Manager: 3 years (Preferred)</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Business Developer Manager: 3 years (Required)</li></ul>Work Location: In person

Senior Business Development Manager

lemacon

FTZ Digital Agency is looking for a Relationship Manager with solid experience working in a digital agency environment. This is a senior position reporting directly to the CEO.What you&rsquo;ll do:<ul><li>Build and maintain strong client relationships, serving as the main point of contact for key accounts</li><li>Understand client goals and ensure the agency delivers strategies and campaigns that meet expectations</li><li>Coordinate with internal teams to manage projects, deadlines, and deliverables</li><li>Identify opportunities for growth within existing accounts</li><li>Provide regular updates and reports to the CEO on client performance and agency-client relationships</li></ul>What we&rsquo;re looking for:<ul><li>Proven experience as a Relationship Manager or similar role within a digital agency (mandatory)</li><li>Strong understanding of digital marketing services such as SEO, PPC, social media, content, and web development</li><li>Excellent communication and negotiation skills</li><li>Ability to manage multiple accounts and projects at once</li><li>Comfortable reporting directly to senior leadership and working closely with the CEO</li></ul>Why join us: At FTZ Digital Agency, you&rsquo;ll have the chance to play a key role in client success and agency growth. We offer a collaborative environment where your input is valued and your work has a direct impact.Job Type: Full-timeWork Location: In person

Relationship Manager FTZ Digital Agency

iPlex

<div>
 
 Job Description
 
 
 
 We're hiring experienced resources for the position of Business Development Manager. The ideal candidate will have experience in sales cycle will be added advantage.
 
 
 They should be confident with building new client relationship and create new opportunities to expand business in different directions.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Identify and pursue new business opportunities for the company.
 </li>
 <li>
 Develop and maintain relationships with key clients and partners.
 </li>
 <li>
 Collaborate with cross-functional teams to develop and implement business development strategies.
 </li>
 <li>
 Monitor latest industry trends and market conditions.
 </li>
 <li>
 Analyze the current customer base, including portfolios to identify potential sales opportunities.
 </li>
 <li>
 Develop and test unique business strategies and concepts.
 </li>
 <li>
 Stay up to date on company best practices, policies, products, pricing, and promotions.
 </li>
 <li>
 Create devices or methods on how to gather important data as well as properly using the data acquired.
 </li>
 <li>
 To keep a close check on the changing trends and predict the reason for such changes and help in improvising strategies according to the market&rsquo;s demand.
 </li>
 <li>
 International clients dealing with exposure (B2B) and (B2C).
 </li>
 <li>
 Search for new customers and bring business to the company.
 </li>
 <li>
 Manage sales pipeline.
 </li>
 <li>
 Analyzing financial data and developing effective strategies to reduce business costs and increase company profits.
 </li>
 <li>
 Assist in company&rsquo;s branding and media communication activities such as press releases, advertisements, marketing collaterals, and web site.
 </li>
 <li>
 Analyze the current and past budgets, expenses, sales, revenues and product deficiencies in order to provide recommendations for business growth and problem resolution.
 </li>
 <li>
 Maintain a knowledge repository of clients, referrals, RFPs, prospects and presentations.
 </li>
 <li>
 Manage customer calls and appointments effectively for new opportunities.
 </li>
 <li>
 Train and guide the marketing and business development associates.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 At least 3 years of experience in business development, sales, or a related field.
 </li>
 <li>
 Strong communication and presentation skills.
 </li>
 <li>
 Proven track record of achieving or exceeding sales targets.
 </li>
 <li>
 Strong problem-solving and decision-making skills.
 </li>
 <li>
 Experience managing budgets and reviewing financial statements.
 </li>
 <li>
 Familiarity with CRM software and Microsoft Office suite.
 </li>
 <li>
 Familiarity with BD tools such as Sendinblue will be preferred.
 </li>
 <li>
 Critical thinking skills, analytical, organized.
 </li>
 <li>
 Excellent MS Office Skills (including email marketing)
 
 
 </li>
 </ul>
 Job Type: Full-time
</div>

Business Development Manager

Xad Technologies

<div>
 
 Location:
 
 Offshore / Onshore (as applicable)
 
 
 
 Department:
 
 Outsourcing Division Recruitment
 
 
 
 Reports to:
 
 Recruitment Manager
 
 
 
 Position Overview
 
 
 
 The Executive Recruiter will be responsible for sourcing, attracting, and placing top-tier candidates in white-collar and executive-level roles, with a specialization in
 
 Health, Education, and Banking
 
 sectors. The role requires strong networking skills, industry knowledge, and the ability to identify and engage high-caliber talent to meet client requirements.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Candidate Sourcing &amp; Acquisition
 </li>
 <ul>
 <li>
 Identify and engage passive and active candidates through multiple channels including job boards, LinkedIn, referrals, and headhunting.
 </li>
 <li>
 Build and maintain talent pipelines for critical executive positions.
 
 </li>
 </ul>
 <li>
 Client &amp; Stakeholder Engagement
 </li>
 <ul>
 <li>
 Work closely with the Recruitment Manager to understand client requirements and role specifications.
 </li>
 <li>
 Present shortlisted candidates to hiring managers with detailed assessments.
 
 </li>
 </ul>
 <li>
 Screening &amp; Selection
 </li>
 <ul>
 <li>
 Conduct detailed interviews and competency-based assessments.
 </li>
 <li>
 Evaluate candidates qualifications, experience, and cultural fit.
 
 </li>
 </ul>
 <li>
 Industry Specialization
 </li>
 <ul>
 <li>
 Maintain up-to-date knowledge of talent trends in Health, Education, and Banking sectors.
 </li>
 <li>
 Advise clients and management on market salary benchmarks and talent availability.
 
 </li>
 </ul>
 <li>
 Process &amp; Compliance
 </li>
 <ul>
 <li>
 Ensure recruitment activities adhere to company policies and labor law requirements.
 </li>
 <li>
 Maintain accurate candidate records in the ATS (Applicant Tracking System).
 
 
 
 </li>
 </ul>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelors degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 3-5 years of recruitment experience, with a focus on executive and white-collar hiring.
 </li>
 <li>
 Proven track record in Health, Education, or Banking sectors is an advantage.
 </li>
 <li>
 Strong sourcing, headhunting, and networking skills.
 </li>
 <li>
 Excellent communication, negotiation, and relationship management abilities.
 </li>
 <li>
 Proficiency in LinkedIn Recruiter, job boards, and other sourcing tools.
 
 
 
 </li>
 </ul>
 
 Key Competencies
 
 
 
 <ul>
 <li>
 Talent Sourcing &amp; Networking
 </li>
 <li>
 Interviewing &amp; Assessment Skills
 </li>
 <li>
 Client Relationship Management
 </li>
 <li>
 Negotiation &amp; Persuasion
 </li>
 <li>
 Time Management &amp; Prioritization
 
 </li>
 </ul>
</div>

Executive Recruiter

Veclar Technologies

Job Title: Customer Relationship Associate Location: On-Site Job Type: Full-Time Shift: Night Shift (5:45 PM &ndash; 3:00 AM PKT) Salary: PKR 80,000 &ndash; 150,000/month + CommissionAbout Veclar TechnologiesFounded in 2018, Veclar Technologies is a U.S.-based B2B company providing cutting-edge digital solutions tailored for real estate professionals across the U.S. and Canada. We specialize in digital marketing, IT services, and client acquisition strategies, helping real estate businesses grow and thrive in today&rsquo;s fast-paced market.Position OverviewWe are seeking a client-focused and results-driven Customer Relationship Associate to join our on-site team. In this role, you will act as the key link between our company and its clients&mdash;ensuring a smooth onboarding experience, maintaining long-term partnerships, and contributing to client satisfaction and business growth.Key Responsibilities<ul><li>Serve as the main point of contact for assigned clients, delivering timely and professional support</li><li>Collaborate with Client Managers to understand client goals and recommend appropriate solutions</li><li>Manage the end-to-end onboarding process for new clients to ensure a positive start</li><li>Track client performance and identify opportunities for upselling and cross-selling</li><li>Address client inquiries effectively, escalating complex issues when necessary</li><li>Maintain accurate and detailed client records using CRM software</li><li>Create and present performance and satisfaction reports to clients and internal teams</li><li>Work closely with Sales, Marketing, and Operations to ensure client success</li><li>Stay informed about industry trends and share insights for client growth and retention</li><li>Achieve KPIs related to client satisfaction, retention, and account expansion</li></ul>What We Offer<ul><li>Career Development: Comprehensive training, mentorship, and advancement opportunities</li><li>Innovative Environment: Be part of a tech-driven company transforming the real estate industry</li><li>Team Culture: Join a collaborative and supportive workplace that values teamwork</li><li>Attractive Compensation: Competitive salary with commissions, bonuses, and paid training</li><li>Work-Life Balance: Fixed night shift schedule with annual paid leave</li></ul>Qualifications<ul><li>6 months to 2 years of experience in customer service, account management, or sales (B2B experience preferred)</li><li>Strong verbal and written communication skills</li><li>Proficiency with CRM systems and client management tools</li><li>Excellent attention to detail and organizational skills</li><li>Self-motivated with the ability to work independently and in a team setting</li><li>Comfortable working night shifts aligned with North American business hours</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you open to working a night shift, as this role requires?</li><li>Would you be able to commute to or work from Bahria Town Phase 7 for this position?</li><li>May I ask if you had a chance to review the job description before submitting your application?</li></ul>Work Location: In person

Customer Relationship Associate

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