(fluent farsi & english) customer support consultant (pakistan) Jobs in Islamabad Pakistan

(fluent farsi & english) customer support consultant (pakistan)

business development manager ecommerce Jobs in Islamabad Pakistan

business development manager ecommerce

customer sales representative Jobs in Islamabad Pakistan

customer sales representative

customer support & sales agent Jobs in Islamabad Pakistan

customer support & sales agent

customer support & sales agent for e-commerce inquiries (dubai based) Jobs in Islamabad Pakistan

customer support & sales agent for e-commerce inquiries (dubai based)

customer support sales agent for e commerce inquiries dubai based

Faj IT Solutions

About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 28-35Experience:Minimum 3 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsSchedules appointments, calls and meetingsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Job Types: Full-time, ContractContract length: 12 monthsPay: Rs37,000 - Rs 48,000 per monthJob Types: Full-time, ContractPay: Rs37,000.00 - Rs48,000.00 per monthWork Location: In person

Customer Support & Sales Agent for E-commerce Inquiries (Dubai based)

GrowthRatio Solutions

Job Opportunity: Customer Support RepresentativeCompany: GrowthRise Solutions Location: Bahria Town Phase 7Job Position: E-Commerce Customer Support Representative (CSR)Work: 8 hours a day and six days a weekSalary: Starts from 40,000 and may go up to 60,000Office Timings: 10 am to 6 pmResponsibilitiesPrompt Customer Assistance: Ensuring Customer SatisfactionRespond promptly and professionally to customer messages and inquiries.Maintain a high level of customer satisfaction through effective communication.Order Management: Streamlining Fulfillment ProcessesAssist in processing returns efficiently.Maintain accurate records of tracking numbers for seamless order tracking.Customer Service Chats: Effective Account SupportEngage in live customer service chats.Address account-related matters and provide solutions effectively.Computer Proficiency: Efficient Customer InteractionUtilize computer operations, including data entry, for managing customer interactions.Microsoft Office Skills: Proficiency in Key SoftwareExhibit familiarity with the Microsoft Office suite, especially Excel and Word.Language Proficiency: Clear Communication with CustomersPossess a good command of written and spoken English for effective customer communication.QualificationsLocation: Must be able to commute daily to our Bahria Town Phase 7 office.Education: Minimum of a bachelor's degree in any field.E-commerce Experience: Experience in e-commerce or familiar fieldYou must be able to bring your own laptop to the office daily.NoteQualified candidates will undergo training. Individuals who do not meet the specified requirements or are unable to commit to daily in-office attendance should refrain from applying.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Support Representative

Home Trends Ennis

Cold Calling SDR (Sales Development Representative) &ndash; Remote, Night ShiftDivisions: Patients Flow &amp; Rebel Media (within Ahmed Solutions)Compensation: 50,000 to 70,000 PKR per month (base salary) + performance bonusesLocation: Remote (Pakistan)Work Schedule: Monday to Saturday, Night Shift (U.S. hours), full-timeCommitment: Minimum 6&ndash;12 month employment expectedAbout Ahmed SolutionsAhmed Solutions is a digital marketing and performance advertising agency headquartered in Ireland. We work with two primary client types across our internal divisions:1. Patients Flow (Healthcare Division) We partner with private medical practices in the United States (primarily chiropractic, pain management, and physical therapy clinics). We support them in generating and scheduling new patient inquiries through paid advertising and structured communication workflows. Our goal is to help clinics grow sustainably through predictable patient flow systems.2. Rebel Media (E-Commerce Division) We work with e-commerce businesses&mdash;particularly home d&eacute;cor and rug store brands&mdash;focused on improving revenue consistency and scaling customer acquisition through paid ads and outbound communication strategies.As an SDR, you may be placed in either division based on campaign requirements and performance fit. There is structured training for whichever division you are assigned to.Role PurposeThe Sales Development Representative (SDR) role is responsible for initiating first contact with businesses in the U.S., conducting professional outbound cold calls, identifying interest, and booking scheduled Zoom appointments for our Sales Closer.This is a high communication and high consistency role. Success depends on your discipline, clarity, follow-up, and comfort speaking with business owners professionally.Day-to-Day ResponsibilitiesOutbound Calling &amp; Engagement<ul><li>Make 150&ndash;200 outbound cold calls per day to U.S. businesses (either medical clinics or e-commerce retail stores depending on assignment).</li><li>Speak with clinic owners, practice managers, or business operators to introduce our solutions.</li><li>Follow structured conversation scripts while adapting naturally to different responses and personalities.</li></ul>Appointment Booking &amp; Show-Up Management<ul><li>Schedule qualified appointments with our internal Sales Closer.</li><li>Send confirmations and reminders to keep the attendance rate strong.</li><li>Ensure calendars, call schedules, and time zones are managed accurately.</li></ul>CRM Documentation &amp; Tracking<ul><li>Record all call outcomes, lead statuses, and notes into the CRM (GoHighLevel).</li><li>Keep records up to date to ensure the entire sales team has clear visibility.</li><li>Share daily call volume, appointment booked count, and show rate data.</li></ul>Collaboration &amp; Continuous Development<ul><li>You will be part of a team of 4&ndash;5 SDRs, not working alone.</li><li>Participate in call reviews, communication refinement sessions, and ongoing training.</li><li>Engage in healthy performance-based competition that helps maintain motivation and momentum.</li><li>Contribute to a supportive environment where everyone improves together through consistency and shared standards.</li></ul>Performance Metrics (KPIs)You will be evaluated on the following measurable outcomes:<ul><li>Qualified Appointments Booked: Number of meetings scheduled that meet the defined qualification criteria.</li><li>Show-Up Rate: Percentage of scheduled appointments that attend the Zoom call with the closer.</li><li>Daily Call Volume: Consistently making 150&ndash;200 outbound calls per day.</li><li>Follow-Up Consistency: Timely reminders and communication to increase attendance rate.</li><li>CRM Accuracy: Complete and well-organized documentation of calls, statuses, and lead notes.</li><li>Professional Communication: Maintaining clarity, composure, and structure in every conversation.</li></ul>These metrics are reviewed in weekly performance check-ins.Compensation Structure<ul><li>Base Salary: 50,000 to 70,000 PKR/month (based on communication ability, consistency, and prior experience).</li><li>Performance Bonuses: Additional compensation is paid when deals originate from your booked appointments.</li><li>Growth Path (Clear &amp; Structured): SDR &rarr; Senior SDR &rarr; Closer &rarr; Sales Team Lead</li></ul>Growth is based on consistency, communication quality, daily discipline, and understanding of the client environment&mdash;not just call volume.Required Skills &amp; EquipmentSkills<ul><li>Strong English speaking ability and professional communication tone.</li><li>Confidence speaking on the phone daily.</li><li>Willingness to stay consistent through rejection and follow structured routines.</li><li>Ability to work independently with accountability and reliability.</li></ul>Equipment<ul><li>Laptop</li><li>Clear microphone/headset</li><li>Stable high-speed internet</li><li>Quiet working environment</li></ul>These must already be in place for onboarding.Work Schedule<ul><li>Standard shift: 7:30 PM to 4:30 AM PKT</li><li>Start time may range between 6:00 PM and 8:00 PM PKT depending on the U.S. time zone being targeted.</li><li>Total shift length: 9 hours</li><li>Workdays: Monday to Saturday</li><li>This is a night shift role. A minimum commitment of 6&ndash;12 months is expected.</li></ul>If ongoing studies, daytime job commitments, or personal obligations interfere with these hours, please apply only if you can maintain the schedule consistently.Why Work With Ahmed Solutions<ul><li>Structured and supportive work environment with clarity and accountability.</li><li>Consistency-focused culture (no chaos, no micromanagement, predictable workflow).</li><li>Work alongside a team of SDRs, not in isolation.</li><li>Weekly coaching, skill development, and communication improvement.</li><li>Stable role with long-term continuity and real career progression opportunities.</li></ul>We value professional behavior, stability, consistency, and growth over time.How to ApplyApply using either method:<ul><li>Email your resume to: hr@teamahmedsolutions.co</li><li>Or apply directly through Indeed</li></ul>Shortlisted candidates may be asked to record a brief introduction video summarizing their communication style.Job Types: Full-time, Contract Contract length: 6 monthsPay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Please rate your English fluency (spoken and written) on a scale of 1&ndash;10. Provide examples of when you've used English in professional settings.</li><li>We require a short video introduction (in English) as part of the application. Can you record &amp; provide the hosted URL here? </li></ul>Note: Without this, we can't move forward to the next step of hiring, i.e. interview stage<ul><li>Are you comfortable working full-time during US Eastern Time hours (7:30 PM to 4:30 AM Pakistan time) from Monday to Saturday?</li></ul>

Cold Calling SDR

Cheers Health Care Limited

We are seeking a passionate and results-oriented Brand Director to join our dynamic team. This role will be pivotal in developing and executing brand strategies for our portfolio of health-related brands on the Amazon platform. You will be responsible for driving brand growth, enhancing brand visibility, optimizing product listings, and ensuring a consistent and compelling brand experience for our customers. This role requires a strong understanding of the Amazon ecosystem, e-commerce best practices, and a genuine interest in the health and wellness space.Who We Are:Gravitiq is an e-commerce company based in the United Kingdom. We're at the forefront of the health and wellness revolution and beyond, strategically leveraging digital transformation across diverse consumer sectors like supplements, beauty, and health products. As the world increasingly embraces online channels, we empower businesses with cutting-edge technology and data-driven strategies to achieve scalable and efficient growth.What you&rsquo;ll be doing:<ul><li>Develop and implement brand strategies for assigned health-related brands on Amazon.</li><li>Manage and optimize product listings, including titles, bullet points, descriptions, and A+ Content/Enhanced Brand Content, to improve search visibility and conversion rates.</li><li>Plan, execute, and analyze Amazon advertising campaigns (Sponsored Products, Brands, Display) to achieve sales and profitability targets.</li><li>Develop and implement promotional strategies and merchandising tactics to maximize sales and market share.</li><li>Contribute to the development of brand narratives and visual assets to enhance brand identity.</li><li>Monitor key performance indicators (KPIs), analyze data, and generate reports on brand performance, identifying areas for improvement.</li><li>Conduct competitive analysis to identify market trends and inform brand strategies.</li><li>Collaborate with cross-functional teams, including supply chain, marketing, and customer service, to ensure brand consistency and operational efficiency.</li><li>Manage brand-specific budgets effectively.</li><li>Ensure compliance with Amazon policies and regulations related to health and wellness products.</li></ul>What you&rsquo;ll bring into the table:<ul><li>Bachelor's degree in Marketing, Business Administration, or a related field</li><li>Minimum of 5 years of experience in brand management, e-commerce marketing, or a related role, with a focus on the Amazon platform.</li><li>Understanding of Amazon Seller Central/Vendor Central functionalities</li><li>Strong analytical skills and the ability to interpret data for decision-making</li><li>Effective written and verbal communication skills</li><li>Strong project management and organizational skills</li><li>Interest in the health and wellness industry</li><li>Familiarity with e-commerce aggregator models is a plus</li></ul>Why You'll Love Working Here:We're not just about the work; we're about creating a supportive and fun environment where you can thrive. Here's a glimpse of what you can expect and what you should be amenable to:<ul><li>Permanent remote set-up.</li><li>Independent contractor agreement</li><li>Long-term and full-time engagement</li><li>Usage of a time tracker during probation</li><li>Working only during weekdays, 10AM-7PM UK time zone</li><li>Performance-based bonus</li><li>Paid annual leaves &amp; UK banking holidays</li><li>Annual salary reviews</li><li>Fun and a youthful environment!</li></ul>If you think you suit the role and you&rsquo;re happy with the above-mentioned terms, please feel free to submit your updated CV and our recruitment team will contact you should you get shortlisted!Job Type: Full-timeExperience:<ul><li>Amazon: 5 years (Required)</li></ul>Work Location: Remote

Amazon Brand Director

VLINQ DIGITAL (PRIVATE) LIMITED

Job Summary:We are looking for an energetic and results-driven B2B Call Center Agent to handle outbound and inbound calls for business clients. The ideal candidate will have excellent communication skills, a persuasive personality, and the ability to build and maintain professional relationships with corporate clients.Key Responsibilities:<ul><li>Make outbound B2B calls to potential clients to promote products or services.</li><li>Handle inbound inquiries from business clients professionally and efficiently.</li><li>Identify client needs and offer tailored business solutions.</li><li>Maintain accurate records of calls, leads, and customer interactions in CRM systems.</li><li>Collaborate with the sales and marketing teams to follow up on qualified leads.</li><li>Achieve individual and team sales and performance targets.</li><li>Provide exceptional customer service to ensure client satisfaction and retention.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred) or equivalent work experience.</li><li>1&ndash;2 years of B2B sales or call center experience.</li><li>Excellent English communication and interpersonal skills.</li><li>Strong negotiation and persuasion abilities.</li><li>Comfortable working with targets and KPIs.</li><li>Basic computer literacy and familiarity with CRM tools.</li></ul>Preferred Skills:<ul><li>Experience in international B2B campaigns or lead generation.</li><li>Ability to handle objections and close deals effectively.</li><li>Team-oriented with a positive and proactive attitude.</li></ul>Job Type: Full-timeWork Location: In person

Call Center Agent (B2B)

Job Title: Customer Service Representative Location: Bahria Town Phase 7, Islamabad Job Type: Full-Time, On-Site Salary: Starting from Rs. 40,000 per monthAbout GrowthRise SolutionsGrowthRise Solutions is a rapidly expanding e-commerce company supporting international clients across platforms such as Amazon and eBay. We focus on delivering exceptional customer support and maintaining a positive, growth-driven workplace culture.Role OverviewWe are hiring a Customer Service Representative to become part of our energetic team. In this position, you will serve as the primary contact for customers, ensuring timely, polite, and effective assistance.Key Responsibilities<ul><li>Handle customer questions through live chat, email, and phone</li><li>Support order processing, tracking, and return requests</li><li>Keep accurate and updated records of all customer interactions</li><li>Quickly resolve issues and assist customers with account-related matters</li><li>Maintain strong customer satisfaction through clear and proactive communication</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in any discipline (fresh graduates may apply)</li><li>Previous customer service experience is a plus; understanding of e-commerce platforms (Amazon, eBay) is beneficial</li><li>Excellent English communication skills&mdash;both written and spoken&mdash;for dealing with local and international clients</li><li>Must bring your personal laptop to work daily</li><li>Ability to commute or relocate to Bahria Town Phase 7, Islamabad</li></ul>What We Offer<ul><li>Starting salary: PKR 40,000 per month</li><li>Opportunities for career advancement within a growing e-commerce company</li><li>Practical training and continuous skill development</li><li>Friendly, team-focused work environment</li><li>Exposure to international customer support practices</li></ul>Important NoteThis role is fully on-site. Applicants who cannot work on-site or do not meet the listed requirements are kindly asked not to apply.Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative

Home Factree

LOCATION : PWDTIMING : 11am- 7pmBRAND : HOMEFACTREE FURNITURE PWDBenefits<ul><li>Market competitive salary</li><li>Overtime &amp; travel allowance.</li><li>Staff benefits and sale bonuses of average 50,000 Rs.</li></ul>Requirements<ul><li>Minimum education: Inter (preferable).</li><li>Age range 25-35</li><li>Excellent communication skill is a must</li><li>Prior experience in Sales or Furniture Products or property real estate agent are preferred</li><li>Physically fit , active and highly self motivated.</li><li>Valid driving license and motor bike</li><li>Punctual, reliable, and honest.</li><li>People living near bahria town location are preferred</li></ul>Responsibilities<ul><li>Visit customers to promote furniture products and generate leads.</li><li>Having knowledge of furniture products and close sales</li><li>Prepare quotations, handle inquiries, and follow up on potential leads.</li><li>Achieve monthly sales targets set by management.</li><li>Record customer feedback and share with management for improvements.</li><li>Assembling and handling furniture products.</li><li>Monitor Manufacturing and Quality of furniture</li><li>Deliver and Install on site.</li></ul>Job Type: Full-timeWork Location: In personThis job requires 30-50 percent travelJob Types: Full-time, Part-timePay: Rs25,000.00 - Rs50,000.00 per monthExpected hours: 30 per weekWork Location: In person

Salesman and Delivery Supervisor

Explore 1078+ Customer support sales agent for e commerce inquiries dubai based in Islamabad Pakistan this November. Find roles across top companies and apply now to boost your career.