customer support executive Jobs in Islamabad Pakistan

customer support executive

call center support Jobs in Islamabad Pakistan

call center support

customer sales executive Jobs in Islamabad Pakistan

customer sales executive

customer sales representative Jobs in Islamabad Pakistan

customer sales representative

customer sales support representative Jobs in Islamabad Pakistan

customer sales support representative

customer support sales agent for e commerce inquiries dubai based

Faj IT Solutions

About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 28-35Experience:Minimum 3 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsSchedules appointments, calls and meetingsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Job Types: Full-time, ContractContract length: 12 monthsPay: Rs37,000 - Rs 48,000 per monthJob Types: Full-time, ContractPay: Rs37,000.00 - Rs48,000.00 per monthWork Location: In person

Customer Support & Sales Agent for E-commerce Inquiries (Dubai based)

Job description:About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 25-42Experience:Minimum 2 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Job Types: Full-time, ContractWork Location: In personJob Types: Full-time, ContractPay: Rs35,000.00 - Rs48,000.00 per month

Customer Support for E-commerce Inquiries via Email (Dubai based)

FinVolution

<div>
 
 Job Summary:
 
 
 To spearhead our growth in the digital lending and BNPL space. This role involves identifying new lending opportunities, forming strategic partnerships (B2B and B2C), and driving customer acquisition. You will be a key player in shaping the company&rsquo;s expansion strategy while collaborating cross-functionally to deliver impactful lending products that solve real consumer and merchant pain points.
 
 
 
 
 
 Key Responsibilities:
 
 
 1. Lending &amp; BNPL Growth Strategy
 
 
 &bull;Identify market segments (e.g., e-commerce, retail, youth) where BNPL or micro-lending can drive value.
 
 
 &bull;Work with product and risk teams to localize offerings like installment plans, short-term loans, and embedded finance options.
 
 
 2. Merchant Acquisition &amp; Partnerships
 
 
 &bull;Onboard e-commerce/offline stores, point-of-sale retailers, and service providers to offer BNPL/lending at checkout.
 
 
 &bull;Develop partnership frameworks, pricing, and revenue-sharing models.
 
 
 &bull;Educate merchants on product benefits, customer impact, and integration process.
 
 
 3. Financial Institution &amp; Channel Partner Alliances
 
 
 &bull;Establish relationships with NBFCs, banks, aggregators, or agent networks for co-lending, capital sourcing, or collections support.
 
 
 &bull;Manage partnership lifecycle from due diligence to contract negotiation and performance monitoring.
 
 
 4. Sales Pipeline Management
 
 
 &bull;Develop a strong pipeline of potential partners, merchants, and referral agents.
 
 
 &bull;Lead end-to-end sales process: prospecting, pitching, negotiating, closing, and onboarding.
 
 
 &bull;Track and report KPIs such as lead conversion, active merchant count, disbursed volume, and repeat usage.
 
 
 5. Market Intelligence &amp; Product Feedback
 
 
 &bull;Conduct market analysis on consumer behavior, credit demand, and regulatory changes.
 
 
 &bull;Act as the voice of the market to inform product development, pricing, risk models, and marketing efforts.
 
 
 
 
 
 Qualifications:
 
 
 &bull;Bachelor&rsquo;s degree in Business, Finance, Marketing, or Economics (MBA preferred).
 
 
 &bull;4&ndash;8 years of experience in business development, preferably in fintech/Telco/Digital Banking, digital lending, BNPL, or consumer credit.
 
 
 &bull;Proven success in acquiring B2B partnerships and managing large accounts or merchant networks.
 
 
 &bull;Understanding of consumer lending dynamics, credit lifecycle, and embedded finance models.
 
 
 &bull;Familiarity with digital onboarding, credit scoring, and KYC/AML compliance in the fintech space.
 
 
 
 
 
 Preferred Experience:
 
 
 &bull;Worked in or with e-commerce, POS/retail chains, or platforms offering pay-later solutions.
 
 
 &bull;Strong network with fintechs, merchants, or telcos in Pakistan or similar markets.
 
 
 &bull;Experience working with underbanked populations or developing alternate credit assessment strategies.
 
 
 &bull;Familiarity with the regulatory landscape (e.g., SBP, SECP in Pakistan or other regulators).
 
 
 
 
 
 Key Skills:
 
 
 &bull;Strategic sales and negotiation
 
 
 &bull;B2B partnership development
 
 
 &bull;Credit/lending product understanding
 
 
 &bull;Analytical thinking and reporting
 
 
 &bull;Presentation and communication skills
 
 
 
</div>

Business Development Manager

Switch Communications

Position: TL/Manager E-CommerceKey Responsibilities:<ul><li>Oversee daily operations of the e-commerce site, ensuring smooth functionality, including product listings, pricing updates, promotions, and inventory management.</li><li>Develop and execute strategies to drive sales, increase conversion rates, and enhance overall online revenue.</li><li>Monitor and analyze website performance metrics (traffic, conversion rates, bounce rates, etc.) using analytics tools.</li><li>Generate regular performance reports and propose data-driven improvements.</li><li>Collaborate with the content and design teams to ensure product descriptions, images, and other on-site content are engaging, accurate, and optimized for search engines.</li><li>Manage content calendars for product launches, campaigns, and seasonal promotions.</li><li>Enhance the online shopping experience by implementing user-friendly features and resolving any technical or customer issues promptly.</li><li>Oversee customer inquiries via chat, email, and social media channels to ensure timely and satisfactory responses.</li><li>Coordinate with third-party vendors, developers, and technology partners to integrate tools and technologies that enhance e-commerce functionality.</li><li>Manage relationships with logistics, payment gateway, and fulfillment partners.</li><li>Stay up-to-date with industry trends, best practices, and emerging technologies to ensure the e-commerce platform remains competitive.</li><li>Analyze competitors and market data to identify growth opportunities.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor's degree in Business, Marketing, E-commerce, or a related field.</li><li>7-9 years of experience managing e-commerce operations (Shopify, WooCommerce, Magento, etc.).</li><li>Strong understanding of SEO, SEM, and digital marketing strategies.</li><li>Hands-on experience with website analytics tools (Google Analytics, Hotjar, etc.).</li><li>Excellent organizational and project management skills.</li><li>Strong communication and vendor management skills.</li><li>Data-driven mindset with problem-solving capabilities.</li></ul>Benefits:<ul><li>Market-competitive salary.</li><li>EOBI &amp; Provident Fund.</li><li>Annual increments.</li><li>OPD, IPD &amp; entitled leaves.</li></ul>Location: Onsite | IslamabadTo apply: Send your resume to careers@switch.com.pk with the Subject line &quot;Manager E- Commerce&quot;.Job Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthExperience:<ul><li>E-Commerce: 7 years (Required)</li></ul>Work Location: In person

Manager/TL E-Commerce

Job description:About Us:FAJ Group, based in Dubai, UAE, was founded in 2010 as a small company focused on technical services and equipment sales.We have since grown into a dynamic organization with over four subsidiaries in two sectors: International Training Academy and IT solutions. Our growth spans trading (including e-commerce), technical services, and various appliances and electronics.Company Name: F A J IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Summary:We are seeking a reliable and detail-oriented Data Entry / Administrative Assistant to support day-to-day business operations. The ideal candidate is organized, accurate, and able to manage multiple tasks while maintaining a positive and professional attitude. This role is essential in ensuring smooth workflows, timely data processing, and strong administrative support across the organization.Responsibilities:Data Entry and Document Management<ul><li>Enter, update, and maintain accurate data across spreadsheets, and databases</li><li>Review data for errors, inconsistencies, and completeness</li><li>Organize digital files for easy retrieval</li><li>Handle document preparation and version tracking</li></ul>Administrative Support<ul><li>Answer, screen, and forward phone calls.</li><li>Support general office operations to ensure a smooth and effective work environment</li><li>Assist with scheduling, calendar updates, and meeting coordination</li><li>Respond to emails and general inquiries</li><li>Prepare basic reports, summaries, and spreadsheets</li><li>Support team members with administrative tasks as needed</li></ul>Required Qualification<ul><li>Intermediate / DAE / Bachelor&rsquo;s degree</li><li>Basic knowledge of MS Office (Word, Excel, PowerPoint)</li><li>Good communication skills</li><li>Ability to work honestly and responsibly</li></ul>Job Type: Full-timeExperience:<ul><li>Fresh to 1-year experience (preferred, not mandatory)</li></ul>Work Location: In personJob Types: Full-time, ContractWork Location: In personJob Types: Full-time, ContractPay: Rs27,000.00 - Rs43,000.00 per month

Data Entry Specialist

Date posted: November 28, 2025Pay: 38,000.00 (PKR) - 65,000.00 (PKR) per monthJob description:About Us:FAJ Group, based in Dubai, UAE, was founded in 2010 as a small company focused on technical services and equipment sales.We have since grown into a dynamic organization with over four subsidiaries in two sectors: International Training Academy and IT solutions. Our growth spans trading (including e-commerce), technical services, and various appliances and electronics.Company Name: F A J IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485SummaryWe are seeking a reliable and detail-oriented Data Entry / Administrative Assistant to support day-to-day business operations. The ideal candidate is organized, accurate, and able to manage multiple tasks while maintaining a positive and professional attitude. This role is essential in ensuring smooth workflows, timely data processing, and strong administrative support across the organization.Responsibilities:Data Entry and Document Management<ul><li>Enter, update, and verify data in company systems with accuracy and speed</li><li>Review data for errors, inconsistencies, and completeness</li><li>Organize digital files for easy retrieval</li><li>Handle document preparation and version tracking</li><li>Review data for errors or inconsistencies and correct them when possible</li><li>Communicate with relevant departments to obtain missing or unclear information</li></ul>Administrative Support<ul><li>Handle incoming calls and WhatsApp queries</li><li>Assist with scheduling, calendar updates, and meeting coordination</li><li>Respond to emails and general inquiries</li><li>Prepare basic reports, summaries, and spreadsheets</li><li>Support team members with administrative tasks as needed</li><li>Review data for errors, inconsistencies, and completeness</li><li>Organize digital and physical files for easy retrieval</li><li>Handle document preparation, scanning, uploading, and version tracking</li></ul>Qualifications:<ul><li>Basic knowledge of MS Office (Word, Excel, PowerPoint)</li><li>Good communication skills</li><li>Ability to work honestly and responsibly</li></ul>Job Type: Full-timeEducation:<ul><li>Intermediate / DAE / Bachelor&rsquo;s degree</li></ul>Experience:<ul><li>Fresh to 1-year experience (preferred, not mandatory)</li></ul>Work Location: In personJob Types: Full-time, ContractWork Location: In personJob Types: Full-time, ContractPay: Rs27,000.00 - Rs43,000.00 per month

Data Entry Specialist Job

Best Clinic Abroad

Customer Sales Specialist are required for an international company based in E11-2 Islamabad for a Full time ONSITE position with Basic Salary of 80,000 pkr and 5% commission on sales.Timing 1pm-10pm Responsibilities:1. Conduct sales activities with international clients.2. Build and maintain relationships with potential and existing customers.3. Identify and pursue new sales opportunities through various channels.4. Provide product information and demonstrations to customers.5. Handle customer inquiries and resolve any issues or complaints.6. Collaborate with the sales team to develop effective sales strategies.7. Stay updated on industry trends and competitors' products.8. Achieve and exceed individual and team sales targets.9. Prepare and submit sales reports and forecasts regularly.10. Continuously improve product knowledge and sales techniques.Requirements:1. Minimum 1 year of experience in sales.2. Bachelor's degree in BSCS, BSIT, or BSSE.3. Strong communication and interpersonal skills.4. Proven track record of meeting or exceeding sales targets.5. Knowledge of SEO techniques and strategies (preferred).6. Ability to work independently and as part of a team.7. Excellent negotiation and persuasion skills.8. Proficient in using sales software and CRM systems.9. Ability to adapt to a fast-paced and dynamic work environment.10. Strong problem-solving and decision-making abilities.Product:Are you a dynamic and driven individual with a passion for sales and a strong understanding of SEO? We are currently seeking a Sales Agent to join our team and help drive our SEO services to new heights. As a Sales Agent for SEO, you will play a crucial role in expanding our client base and promoting our SEO solutions to businesses looking to enhance their online presence.Benefits:1. Competitive salary of 80,000 PKR.2. Sales bonus based on performance and 5% commission on sales3. Opportunities for career growth and development.4. Positive and supportive work environment.We offer a competitive commission-based compensation package, allowing you to earn uncapped commissions based on your sales performance. Additionally, you will have the opportunity to work with a talented and supportive team in a fast-paced and dynamic environment.If you are a results-oriented sales professional with a deep understanding of SEO and a passion for helping businesses succeed online, we would love to hear from you. Join our team and be part of our mission to drive exceptional results for our clients through effective SEO strategies.Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthWork Location: In person

International Customer Sales Representative

Explore 1319+ Customer support sales agent for e commerce inquiries dubai based in Islamabad Pakistan this December. Find roles across top companies and apply now to boost your career.