account manager - türkiye (all genders)

almanca bilen çağrı merkezi müşteri temsilcisi Jobs in Istanbul

almanca konuşan pre-sales uzmanı Jobs in Istanbul

almanca konuşan pre-sales uzmanı

application support specialist Jobs in Istanbul

application support specialist

appointment setter – deutsches unternehmen (remote) Jobs in Istanbul

customer support specialist germany based

GoStudent

<div>
 
 
 You want more than just a job? Then you&rsquo;ve come to the right place!
 
 At GoStudent, you shape the education of students and the adults of tomorrow! We are now looking for a dedicated Customer Service Specialist to support our physical learning centres in Germany.
 
 
 
 
 
 
 Place of work
 
 
 
 Istanbul (hybrid) or Turkey (remote)
 
 
 
 
 
 
 Your role on our mission:
 
 
 
 
 
 
 The perfect combination &ndash; you manage sales &amp; customer support &ndash; from the first conversation to long-term care:
 
 
 
 
 <ul>
 <li>
 Advise &amp; convince &ndash; You consult parents and students, recommend the right learning solutions and arrange appointments with our tutoring centres in Germany.
 </li>
 <li>
 Handle calls &ndash; You manage inbound calls from new and existing customers and perform outbound calls when required.
 </li>
 <li>
 Turn interest into action &ndash; You inform families about our offers and encourage them to book an appointment.
 </li>
 <li>
 Support customers &ndash; You provide ongoing support to existing customers with their inquiries and requests.
 </li>
 <li>
 Administration &ndash; You perform administrative tasks related to customer records, follow-ups, and ensure smooth processes.
 </li>
 </ul>
 
 
 
 
 
 Your impact will be measured by:
 
 
 
 
 
 <ul>
 <li>
 Conversion Rate &ndash; Turning potential new customers into appointments.
 </li>
 <li>
 Appointment Arrival Rate &ndash; Ensuring booked customers show up to the meetings you booked.
 </li>
 <li>
 Customer Care excellence &ndash; Handling inbound &amp; outbound calls effectively while meeting team targets.
 </li>
 </ul>
 
 
 
 
 
 What you will bring:
 
 
 
 
 
 <ul>
 <li>
 Native-level German skills &ndash; You communicate confidently with German-speaking parents and students and get them excited about our offering.
 </li>
 <li>
 Sales mindset &amp; initiative &ndash; You love to convince people, set yourself ambitious goals, and actively contribute to team success.
 </li>
 <li>
 Communication skills &ndash; You are persuasive, empathetic, and able to build trust with families.
 </li>
 <li>
 Experience &ndash; Background in customer service, telesales, or call center roles is preferred (but not mandatory).
 </li>
 <li>
 Organizational talent &ndash; You handle multiple tasks (calls, admin, follow-ups) with attention to detail.
 </li>
 <li>
 Target Focus &ndash; You are motivated by KPIs and enjoy celebrating when you achieve them.
 </li>
 </ul>
 
 
 
 
 💡
 
 Your future:
 
 This role is your springboard into the world of Sales &amp; Customer Success &ndash; and beyond. Your success determines your next step!
 
 
 
 
 
 
 Our way to develop your full potential::
 
 
 
 
 
 <ul>
 <li>
 Flexible working &ndash; Based in Turkey: choose between remote or working in our Istanbul office.
 </li>
 <li>
 Career growth &ndash; Continue your career with clear development paths and our Spark! Growth &amp; Development program. Access thousands of courses on LinkedIn Learning, our Spark! Mentorship program and monthly learning sessions.
 </li>
 <li>
 Work Smart, Play Hard &ndash; Join regular team and office events, celebrate successes, and enjoy a fun, supportive atmosphere.
 </li>
 <li>
 All-round support &ndash; Benefit from a comprehensive Employee Support Program &ndash; for you and your loved ones.
 </li>
 </ul>
 
 
 
 
 
 Openness Statement
 
 
 
 
 
 
 We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page &ldquo;who we are&rdquo;!
 
 
 
 
 
 If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 🚀
 
 
 
 
 
 Please upload your CV in PDF format, preferably in English as DOC format may not be supported.
 
 
 
 
 
 Disclose Privacy &amp; Compliance Information
 
</div>

Customer Support Specialist – Germany (based in Turkey)

W. Ulrich GmbH

<div>
 
 
 B2B Personal Care Raw Materials
 
 
 
 
 Location: Istanbul | Remote | Full-Time
 
 
 
 
 
 
 
 Build your own market. Grow with us.
 
 
 
 
 
 
 
 W. Ulrich GmbH is a German, family-owned company with more than 90 years of experience in B2B raw materials for cosmetics, food and pharmaceutical industries. Under our brand Oilrich&reg;, we develop and supply high-performance cosmetic oils and functional formulations to manufacturers worldwide.
 
 
 
 
 
 
 
 We are now starting our commercial activities in Turkey and are looking for a motivated and hands-on Sales Manager Turkey
 
 to build our presence in the local personal care market.
 
 
 Your Role
 
 
 
 
 You will be the first commercial representative of W. Ulrich in Turkey and play a key role in developing the market from the ground up.
 
 
 This is an operational sales role with real responsibility and direct visibility to the CEO in Germany.
 
 
 
 
 
 You will:
 
 <ul>
 <li>
 Identify and acquire new B2B customers in the Turkish cosmetics industry
 </li>
 <li>
 Develop and manage relationships with selected distributors
 </li>
 <li>
 Promote our portfolio of vegetable oils and functional blends (Oilrich&reg;)
 </li>
 <li>
 Build and manage your own sales pipeline
 </li>
 <li>
 Conduct regular customer visits across Turkey
 </li>
 <li>
 Represent the company at trade fairs and industry events
 </li>
 <li>
 Work closely with our teams in Germany and Spain on pricing, supply chain and product topics
 </li>
 <li>
 Contribute to shaping the local go-to-market strategy
 </li>
 </ul>
 
 
 
 
 In the initial phase, you will operate independently as the first commercial person in Turkey, with full support from our international team.
 
 
 Your Profile
 
 
 
 
 We are looking for a commercially driven professional who wants to take the next step in their career.
 
 
 
 
 
 You likely:
 
 <ul>
 <li>
 Have 5&ndash;8 years of B2B sales experience in cosmetic ingredients, personal care raw materials, or specialty chemicals
 </li>
 <li>
 Currently work as a Sales Executive, Account Manager or similar role and are ready for more ownership
 </li>
 <li>
 Know the Turkish cosmetics manufacturing landscape
 </li>
 <li>
 Enjoy acquiring new customers and developing long-term partnerships
 </li>
 <li>
 Think commercially and understand margins, pricing and profitability
 </li>
 <li>
 Work independently and take responsibility
 </li>
 <li>
 Speak Turkish (native level) and English (professional level)
 </li>
 <li>
 Are based in Istanbul and willing to travel within Turkey
 </li>
 </ul>
 
 
 
 
 Experience with cosmetic oils, functional blends or formulation-related products is a strong advantage.
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 The opportunity to build and shape a market with high autonomy
 </li>
 <li>
 Direct reporting line to the CEO
 </li>
 <li>
 Lean structure and fast decision-making
 </li>
 <li>
 Strong support from experienced teams in Germany and Spain
 </li>
 <li>
 Competitive base salary plus performance-based variable component
 </li>
 <li>
 Long-term growth perspective within an established and stable company
 </li>
 </ul>
 
 
 
 
 This role is ideal for someone who wants to move beyond a standard sales position and actively build something meaningful.
 
 
 
 
 
 Interested?
 
 
 
 
 
 Send your CV and a short introduction to: recruiting@ulrich-holding.de
 
 
 
 
 
 We look forward to hearing from you.
 
 
 Fabian
 
</div>

Sales Manager Turkey (m/f/d) – B2B Cosmetic Ingredients

Mercedes-Benz Otomotiv

<div>
 
 Are you passionate about the automotive industry and skilled in building strong business relationships? Join us as a Fleet and Special Sales Coordinator and play a key role in driving Mercedes-Benz passenger car sales to public sector customers, diplomatic clients, and major corporate accounts.
 
 
 
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 Coordinate fleet and special sales for public institutions, diplomatic clients, and corporate key account companies.
 </li>
 <li>
 Manage discount approvals and ensure accurate documentation and compliance.
 </li>
 <li>
 Build and maintain strong relationships with key accounts through regular visits and proactive engagement.
 </li>
 <li>
 Collaborate with internal teams and dealer networks for seamless operations.
 </li>
 <li>
 Prepare reports and insights for management and liaise with Mercedes-Benz headquarters in Germany.
 </li>
 <li>
 Ensure data accuracy and integrity across all fleet-related systems.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 Strong interpersonal and negotiation skills.
 </li>
 <li>
 Passion for passenger cars and solid knowledge of the automotive industry.
 </li>
 <li>
 Experience in sales or marketing (preferably automotive).
 </li>
 <li>
 Excellent communication in Turkish and English.
 </li>
 <li>
 Proactive, adaptable, and results-driven mindset.
 </li>
 <li>
 Bachelor&rsquo;s degree and valid driver&rsquo;s license.
 </li>
 <li>
 Advanced MS Office skills and willingness to travel frequently.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Why Mercedes-Benz?
 
 
 
 
 
 
 
 
 
 Be part of a global brand that sets the standard for innovation, quality, and customer experience.
 
 
 
 
 
 
 
 
 
 Apply now and accelerate your career with Mercedes-Benz!
 
 
 
 
</div>

Fleet and Special Sales Coordinator

Mavi

<div>
 
 We are looking for a &ldquo;Product Planning Supervisor&rdquo; to support our Product Planning team.
 
 
 
 
 
 
 Are you ready to be a part of this journey?
 
 
 
 
 
 
 Mavi, incorporated in 1991 in Istanbul, is recognized as a highly successful global lifestyle brand, rooted in 40 years of denim expertise. Mavi has been publicly traded since 2017 and has a presence in 37 countries, including Turkiye, the USA, Canada, Germany, and Russia, selling its products through approximately ~4,000 points, including 471 Mavi shops.
 
 
 Mavi&rsquo;s trusted brand image translates into high quality and strong pricing power with products positioned between the upper end of the core and the premium segments of the ready-to-wear market. Perfect Fit philosophy guides Mavi in designing jeans that perfectly fit its customers&rsquo; lifestyles, body types, and quality expectations. Mavi ranks among the world&rsquo;s leading premium denim brands and stands apart as the preferred lifestyle brand across female and male consumer segments.
 
 
 
 
 
 
 What will be expected of you in this role?
 
 
 
 
 
 <ul>
 <li>
 B.Sc. degree from a Faculty of Economics and Administrative Sciences or Engineering departments,
 </li>
 <li>
 Minimum 5-7 years of planning experience in retail sector,
 </li>
 <li>
 Ability to work independently and execute across multiple groups,
 </li>
 <li>
 Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals.
 </li>
 <li>
 Highly motivated, prone to teamwork, effective communication skills,
 </li>
 <li>
 Good analytical skills and ability to problem-solve complex issues,
 </li>
 <li>
 Ability to prioritize and handle multiple projects,
 </li>
 <li>
 Good command of MS Office programs(especially with a very good excel knowledge)
 </li>
 <li>
 Excellent command of both written and spoken English,
 </li>
 <li>
 Completed military service obligation for male candidates
 </li>
 </ul>
 
 
 
 
 
 Why you?
 
 
 
 
 
 <ul>
 <li>
 Developing pre-season, in-season, semi-annual, monthly, weekly business financial plans and forecasts that adhere to strategic and financial objectives,
 </li>
 <li>
 Preparing and analyzing sales budgets and forecasts in line with growth targets of the stores,
 </li>
 <li>
 Following of stock levels of the related category and ensuring appropriate ranging decisions are made,
 </li>
 <li>
 Doing and implementing period-based design option/stock option/ OTB plans for the related product group,
 </li>
 <li>
 Preparing weekly trading reports to track the current status of main KPIs,
 </li>
 <li>
 Guiding the following season collection by analyzing best and worst sellers,
 </li>
 <li>
 Deciding on retail selling prices, planning markdowns, returns and campaigns,
 </li>
 <li>
 Analysis of coverages, store performances and inventory,
 </li>
 <li>
 Analysis and identifies selling trends, acting to maximize selling potential and minimize risk to inventory objectives and profitability,
 </li>
 <li>
 Follow and moniter consumer trends by working closely with category teams.
 </li>
 </ul>
 
 
 
 
 
 You might be the team member we are looking for!
 
 
 
 
 
 
 
 *Driven by our &ldquo;All Blue. All Better. For All.&rdquo; strategy and empowered by our people-centric Mavi culture, we create a work environment where human rights are respected and diversity and differences are embraced. We promote gender equality and commit to equal opportunity in all our recruitment processes.
 
 
 
 
 In line with our Diversity and Inclusion Policy, we select and recruit employees based on their professional competencies and qualifications, regardless of their age, gender, sexual orientation, race, skin color, language, religious belief, spiritual and political ideology, ethnicity, economic status and health condition, disability, physical appearance, lifestyle and what they wear and support them in unlocking their potential.&rdquo;
 
 
 
 
</div>

Product Planning Supervisor (Off Season)

<div></div><div><div><div><h2 class="jobSectionHeader">Become our next FutureStarter</h2>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!
</div></div><div><div><div><div><h1 class="jobSectionHeader">Customer Order Management Specialist - Commercial Vehicle (m/f/d)
</h1></div></div></div></div><div><div><div><div>Country/Region: TR
</div></div></div></div><div><div><div><div>Location:
Istanbul, Istanbul, TR, 34920
</div></div></div></div><div><div><div><div>Req ID 84883 | Istanbul &ndash; Aftermarket, T&uuml;rkiye, ZF Services T&uuml;rk San. ve Tic. A.Ş. 
<div><div><div><h2 class="jobSectionHeader">About the Team:</h2>
</div><div>
We are looking for a new candidate for the position of Customer Order Management Specialist (m/f/d) within Aftermarket Division in our Istanbul, Sultanbeyli location. 


What you can look forward to as Customer Order Management Specialist (m/f/d):
<ul>
<li>To ensure that the material shipments of all product groups ordered by the sales teams are shipped at the right time, right quantity and right price in accordance with the procedures,</li>
<li>Respond to customer inquiries regarding their orders in the system, provide up‑to‑date status information, and resolve all requests received through communication channels in line with defined KPIs,</li>
<li>To carry out and follow up the transfer processes in export and customs,</li>
<li>To make all entry and exit registration procedures for all product group operations on ERP system,</li>
<li>To support monthly and weekly sales reports.</li></ul> 


Your profile as Customer Order Management Specialist (m/f/d):
<ul>
<li>Bachelor&rsquo;s degree in Business Administration, International Trade, Logistics, Supply Chain Management, or a related field,</li>
<li>Minimum 4 years of experience in sales support or customer order management positions, preferably in the automotive spare parts sector,</li>
<li>Experience in ERP systems (preferably SAP), proficient in MS Office programs, nice to have: PowerBI skills,</li>
<li>Strong communication and customer‑orientation skills,</li>
<li>At least intermediate level of English and fluent Turkish (written and spoken).</li></ul> 


Why you should choose ZF in Istanbul:
<ul>
<li>An employment contract in a stable, global company,</li>
<li>Private health insurance and employee package,</li>
<li>Good working atmosphere; international cooperation, interesting projects, and tasks.</li></ul> 


Please submit your CV in English</div></div></div> 

Be part of our ZF team as Customer Order Management Specialist - Commercial Vehicle (m/f/d) and apply now!
Contact
Joanna Becher
</div></div></div></div><div><div><h2 class="jobSectionHeader">What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</h2>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.
</div></div><div><div>Find out how we work at ZF: 
</div></div><div></div> 
Job Segment: Logistics, Supply Chain Manager, Supply Chain, ERP, Operations, Technology, Automotive</div>

Customer Order Management Specialist - Commercial Vehicle (m/f/d)

Philips

<div><h3 class="jobSectionHeader">Job Title
</h3>Services &amp; Solutions Delivery Specialist - Contract Admin
<h3 class="jobSectionHeader">Job Description
</h3>Services &amp; Solutions Delivery Specialist - Contract Admin
Manage and optimize complex service contracts, ensuring accurate registration, compliance, and seamless integration across systems.
Your role:
<ul><li>As a Services and Solutions Delivery Contract Admin, you&rsquo;ll play a key role in ensuring that Philips&rsquo; high-value service contracts are accurately implemented, monitored, and optimized to support seamless service delivery and customer satisfaction.
</li><li>You&rsquo;ll collaborate with internal teams including sales, legal, finance, and customer service to manage contract lifecycles, resolve escalations, and support negotiations.
</li><li>You will determine the appropriate contract registration and cost settlement models based on the service plans included in agreements.
</li><li>You&rsquo;ll be responsible for creating and maintaining standard Customer Service legal agreements in Servicemax and SAP, including contract materials, pricing, discounts, payment terms, and Installed Base coverage both for G&amp;L region and DX.
</li><li>You will create and maintain Healthcare Informatics Service Contracts, will maintain the installbase creation and execute billing.
</li><li>This role offers opportunities to develop expertise in contract law, stakeholder management, and process optimization, while gaining exposure to cross-functional collaboration in a global organization.
</li><li>From flexible working models to career development programs, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.
</li></ul>-
You're the right fit if:
1. You have experience as a contracts administrator, or in order intake and/or billing; experience in customer service or supply chain is a plus.
2. You demonstrate strong customer service, problem-solving, and conflict resolution skills, with a proactive and team-oriented mindset.
3. You hold a university degree in business administration, logistics, or a related field (preferred).
4. You are fluent in English (spoken and written).
5. You have working knowledge of SAP, ServiceMax , or Salesforce (strong advantage).
6. You possess excellent time management, organizational skills, and attention to detail.
7. You bring a problem-solving mindset and are eager to identify and implement process improvements.
How we work together
 
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 
 
Indicate if this role is an office role in the office in Istanbul. 
<div> 
About Philips
 
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div>#LI-EU
#LI-HYBRID</div>

Services & Solutions Delivery Specialist - Contract Admin

Duolingo

<div>Our mission at Duolingo is to develop the best education in the world and make it universally available. But we've got more left to do &mdash; and that's where you come in!

Duolingo is the most popular language-learning application in the world, with over 500 million users and over half a billion exercises completed daily. Beyond our core learning product, we have also entered into English proficiency testing with the Duolingo English Test, Math and now Music.

We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!

About the role...

Make the world's most popular language-learning app famous in Turkey.

We are seeking an experienced, creative marketer to help us build awareness and accelerate our growth across Turkey. As our resident expert on the market, you will use your skills including social media, influencer marketing, PR, advertising, and high-impact local partnerships to drive awareness, build a loved brand and bring new users to Duolingo. A key part of your role will be identifying and activating strategic partnerships that unlock scale and cultural relevance - ideally through creative value exchange rather than paid media.

Reporting to the Country Marketing Director Germany, you will partner closely with Global Marketing and Product teams in Pittsburgh, New York, and Country Marketing Managers around the world to find opportunities and come up with new, creative tactics and campaigns relevant to the Turkish consumer.

We want a creative leader with deep consumer understanding and proven experience in devising campaigns that drive buzz, growth and earned media with expertise in Social, creative marketing and PR. As a member of a geographically distributed organization, the ideal candidate will not only be an outstanding, self-motivated creative talent, but also a proactive and team-oriented communicator. 


 You will...
<ul>
<li>Leverage market insights to develop a marketing strategy to grow Duolingo's awareness, brand love and expand the number of users in Turkey</li>
<li>Hire and lead agencies or contractors required to deliver the marketing plan</li>
<li>Implement the plan with a focus on social media, strategic partnerships (with brands, institutions, creators, platforms and communities), brand, acquisition campaigns and PR.</li>
<li>Proactively identify, pitch and negotiate high-impact partnership opportunities that drive awareness and user growth - with a strong emphasis on earned, barter or value-exchange collaborations rather than paid sponsorships.</li>
<li>Act as a local spokesperson sourcing and managing speaking opportunities in Turkey for yourself and relevant executives</li>
<li>Analyze the results of the local marketing efforts and adjust the plan</li>
<li>Partner with Marketing and Product teams to develop localized product messaging and positioning for feature and product launches</li></ul> 


✅ You have... 
<ul>
<li>Experience in conceiving, developing, and leading all aspects of Marketing and PR communication ideas throughout their full cycle</li>
<li>Culturally clued up and immersed in trends in particular with Social Media. You understand what Turkish consumers care about now and craft ideas that will capture attention.</li>
<li>Track record of achieving great results with ideas rather than large budgets</li>
<li>Storyteller, with writing skills and the creativity to build compelling customer-centric narratives</li>
<li>5+ years of consumer marketing experience with a strong focus on social media and growth marketing</li>
<li>Experience working as part of a remote team, building strong HQ relationships and influencing effectively for local market needs</li>
<li>Proficient in Turkish with excellent English speaking and writing skills</li></ul> 

<ul><li>Exceptional candidates will have...</li></ul> 
<ul>
<li>
Passion for our mission to make high-quality language learning accessible to everyone</li>
<li>Experience with mobile apps and subscription services</li>
<li>Experience successfully scaling international brands in Turkey</li>
<li>Proficient in a 3rd language</li></ul> 


Please note that this is a remote position based in Turkey. If you're passionate about marketing and excited about the opportunity to shape Duolingo's growth in Turkey, we'd love to hear from you!
<div>
Take a peek at how we care for our employees' holistic well-being with our benefits here.

We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact accommodations@duolingo.com.

Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

By applying for this position your data will be processed as per the Duolingo Applicant Privacy Notice.

Sign up for job alerts here.</div></div>

Country Marketing Manager, Turkey

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