customer service representative Jobs in Islamabad

customer service representative

client success manager – 2 Jobs in Islamabad

client success manager – 2

finance support

senior it support engineer Jobs in Islamabad

senior it support engineer

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customer support specialist

Hashtag Media

Job Title: Client Support Specialist Job Type: Hybrid, Full-Time Location: Gulberg Greens, Islamabad Days: Monday to SaturdayJob Overview: Hashtag Media is a creative digital agency specializing in web design, web development, branding, and digital marketing. We are looking for a Client Support Specialist to manage client communications, respond to queries, and handle our freelance platforms (Upwork, Fiverr). The ideal candidate will be responsible for ensuring smooth interactions with clients, writing tailored proposals, and supporting business growth through excellent client handling.Key Responsibilities:<ul><li>Manage and optimize company-owned Upwork and Fiverr accounts.</li><li>Respond promptly to client messages, queries, and requirements.</li><li>Write personalized, high-converting proposals to potential clients.</li><li>Understand client needs and communicate project details effectively.</li><li>Conduct follow-ups, schedule meetings, and maintain strong client relationships.</li><li>Coordinate with internal teams to ensure seamless on-boarding and project delivery.</li><li>Maintain detailed records of client interactions, bidding activities, and performance reports.</li><li>Support the business development team with research and lead generation.</li><li>Suggest ideas and improvements to enhance client experience.</li><li>Perform other duties relevant to the role as needed.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Minimum 2 years of proven experience in client handling, freelance platform bidding (Upwork, Fiverr), or business development.</li><li>Strong understanding of web design, development, and branding services.</li><li>Excellent English communication skills (written and verbal).</li><li>Experience in writing customized proposals and directly handling client communication.</li><li>Strong organizational skills and attention to detail.</li><li>Self-motivated, proactive, and target-driven.</li></ul>What We Offer:<ul><li>Competitive fixed salary (based on experience).</li><li>Friendly and professional work environment.</li><li>Opportunities for career growth within the company.</li></ul>Note: This is a hybrid role, primarily remote, with six working days a week. However, the employee may be required to attend the office as needed or when requested by management.Interested candidates, please share your resume at career@hashtagmedia.aeJob Type: Full-timePay: From Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Client Support Specialist

TalentPop App

<div>
 
 ABOUT US:
 
 TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.
 
 
 
 Perks &amp; Benefits
 
 
 
 <ul>
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 Annual performance-based increases
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 Paid time off
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 Health and dental insurance or a monthly health stipend
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 Holiday bonuses
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 Permanent work-from-home setup
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 Opportunities for career advancement as we continue to grow
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
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 Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
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 Assist Customers: Support customers with orders, shipping, product details, and returns.
 </li>
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 Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.
 
 
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 </ul>
 
 Requirements
 
 
 
 <ul>
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 Proficiency in English (both written and verbal)
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 At least 1 year of online/remote customer service experience
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 Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage
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 Excellent problem-solving and communication skills
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 Adaptable and solutions-oriented mindset
 
 
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 </ul>
 
 Technical Requirements
 
 
 
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 Personally owned PC or laptop with an i5 processor or equivalent
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 Minimum of 15 Mbps for both upload and download internet speed
 
 
 </li>
 </ul>
 When applying, use application code:
 
 CS
 
 
 
 
 Excited to grow your career with TalentPop App?
 
 Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us!
</div>

Customer Service Representative

olevels.com school

Customer Support Representative Are you great with numbers, a good communicator and love helping people? We're looking for a Customer Support Representative to join our dynamic team at Olevels.com SchoolKey Responsibilities: -Handle billing inquiries with professionalism and care. -Support parents and students with payment processes. -Ensure accurate records and smooth financial operations.What Makes You a Great Fit? -Detail-oriented, organized, and approachable. -Strong communication skills with a passion for customer service. -Basic knowledge of billing or accounts (preferred).If you are interested, send us your resume to maimoona@olevels.comGender: Female Salary: 40k-60k Location: Banigala, IslamabadJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Representative - Female

GrowthRatio Solutions

Job Title: Customer Service Representative (CSR)Company: GrowthRise Solutions Location: Bahria Town Phase 7, Islamabad Positions Available: 4 Job Type: Full-Time, On-SiteAbout UsGrowthRise Solutions is a fast-growing e-commerce company committed to delivering outstanding customer experiences. We are looking for motivated and detail-oriented individuals to join our customer service team at our office in Bahria Town Phase 7, Islamabad. This is a great opportunity to build a career in the evolving world of e-commerce while working in a supportive and dynamic environment.Role OverviewAs a Customer Service Representative, you will be the first point of contact for our customers. Your role will include:<ul><li>Responding to inquiries via live chat, email, and phone in a professional and timely manner.</li><li>Assisting customers with orders, tracking shipments, and processing returns.</li><li>Maintaining accurate records of customer interactions and order details.</li><li>Engaging with customers to resolve issues and provide account-related support.</li></ul>Strong written and spoken English communication skills are essential, as you will be assisting both local and international customers.Requirements<ul><li>Bachelor&rsquo;s degree in any field.</li><li>Prior customer service experience is preferred (knowledge of e-commerce platforms like eBay is a plus).</li><li>Must bring your own laptop daily.</li><li>Ability to commute to or relocate near Bahria Town Phase 7, Islamabad.</li></ul>What We Offer<ul><li>Starting salary: PKR 40,000/month.</li><li>Career growth opportunities in a leading e-commerce business.</li><li>Hands-on training and continuous skill development.</li><li>A collaborative, growth-oriented work environment.</li><li>The chance to be part of a company that values customer satisfaction and innovation.</li></ul>Important NoteThis is a full-time, on-site role. Candidates who are unable to work in person or do not meet the stated requirements are kindly requested not to apply.Job Type: Full-time, Entry-Level / Fresher Salary: Starting from Rs. 40,000 per month Work Location: On-site &ndash; Bahria Town Phase 7, IslamabadJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Customer Service Representative (CSR)

Rehman Studies (Pvt) Ltd

Job Title: Customer Service Representative (CSR)Job Type: Full-time.Working Hours: 09:00am to 06:00pm.Salary: Starting from PKR 50,000 (negotiable based on experience)Compensation: Fixed Salary+Amazing Incentives.Work Location: Rehman Travels, Block E G 6/2 Blue Area, IslamabadJob Summary:We are looking for a motivated and customer-oriented Customer Service Representative (CSR) to join our fast-paced travel agency team. As the first point of contact for clients, you will provide expert guidance on travel products and services, manage bookings, resolve inquiries, and ensure an outstanding customer experience from start to finish.Key Responsibilities:Respond promptly to customer inquiries via phone, email, chat, and in-person.Assist clients in choosing travel destinations, flights, accommodations, Umrah packages, and related services.Process bookings, amendments, cancellations, and refunds accurately.Address customer complaints and issues with professionalism and efficiency.Stay updated on airline policies, visa/Umrah requirements, travel regulations, and destination information.Maintain accurate customer records and documentation.Work closely with internal teams (sales, operations, finance) to ensure smooth service delivery.Promote and sell travel packages and provide additional services to achieve sales targets.Follow up with clients to confirm bookings and ensure all travel documents are provided on time.What We&rsquo;re Looking For:Strong communication skillsBachelor's Degree (no students)Travel Agency experience (Visa, Ticketing, STA, Immigration and Umrah Packages)Focused with excellent problem solving abilities.Organized, detail-oriented, and able to multitasking.Ability to work effectively both independently and in a team.Strong influencing and negotiation skills to meet sales targets.To Apply: Drop your CV on 0335-5005730Job Type: Full-timePay: Up to Rs50,000.00 per monthWork Location: In person

Zones

<div>Description 
 
 
Company Overview: 
 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
The Customer Service Representative will be responsible for answering incoming customer telephone calls, emails, and ZAC cases regarding post-sales issues, either with a solution, verification of defective product and/or referral to the manufacturer. 
What you&rsquo;ll do as the Customer Service Representative
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Maintain performance standards of telephone, email, and ZAC cases support set by Customer Service Supervisor</li><li>
Research each customer&rsquo;s problem to ensure customer satisfaction.</li><li>
Call back customers who left messages during scheduled callback times.</li><li>
Track each customer call with entries into ZAC.</li><li>
Document and track calls and follow up with notes.</li><li>
Increase technical knowledge, troubleshooting and customer service skills through self-paced training and workshop participation.</li><li>
Assist with other projects as necessary.</li></ul>
What will you bring to the team:
REQUIRED EXPERIENCE:<ul><li>
Complete Bachelor&rsquo;s Degree</li><li>
Excellent customer service skills, positive attitude and accessories, logical troubleshooting skills, comfortable in a fast paced &amp; dynamic environment</li><li>
Previous experience w/telephone customer service</li><li>
Excellent customer service skills</li><li>
Excellent typing and writing skills.</li><li>
Basic CRM knowledge</li><li>
Logical troubleshooting and organizational skills</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8:00 PM to 05:00 AM (Pk time)</div>

ASK Development

Date posted: 15 September 2025Pay: Rs45,000.00 - Rs55,000.00 per monthJob description:Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responseibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Islamabad (Required)</li></ul>Work Location: In personJob Type: Full-timeWork Location: On the road

Helpline Agent's for English Campaign

Explore 564+ Customer support specialist in Islamabad this September. Find roles across top companies and apply now to boost your career.

564 customer support specialist jobs IN Islamabad

Client Support Specialist

Customer Service Representative

Customer Support Representative - Female

Customer Service Representative (CSR)

CSR

Customer Service Representative

Helpline Agent's for English Campaign