customer service representative Jobs in Islamabad

customer service representative

sales manager

client success manager – 2 Jobs in Islamabad

client success manager – 2

account management coordinator Jobs in Islamabad

account management coordinator

account manager (saas/enterprise) Jobs in Islamabad

account manager (saas/enterprise)

client success manager 2

Zones

<div>Description 
 
 
Company Overview: 
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. 
Position Overview: 
For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management. 
What you&rsquo;ll do as the Customer Success Manager 2:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Own and manage the customer service experience, Act as the primary point of contact for customer escalations.</li><li>
Own overall operational account(s) health</li><li>
Internal reporting to ensure key SLA and metrics are being met.</li><li>
Conduct operationally focused business reviews routinely with Account manager and Client.</li><li>
Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards</li><li>
Listen for customer pain points and coordinate the appropriate resources to alleviate.</li><li>
Manage issue resolution and risk mitigation.</li><li>
Provide quick resolution to client concerns.</li><li>
Coordinate with internal operational teams to minimize risks.</li><li>
Performance Management</li><li>
Measure the success of each client-facing process.</li><li>
Ensure support consistency across assigned accounts.</li><li>
Measure performance against SLAs</li><li>
Measure the success of each client-facing process.</li><li>
Own and manage the client operational relationship.</li><li>
Consistent engagement with key operational contacts at the client</li><li>
Understanding of client&rsquo;s needs and Zones operational offerings</li><li>
Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.</li><li>
Ensuring any client-related issues are properly addressed to the satisfaction of the client.</li><li>
Own overall operational account health</li><li>
Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.</li><li>
Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.</li><li>
Ensure account documentation is up to date and accurate.</li><li>
Utilize CAM Dashboard daily as well as other reporting elements to ensure key metrics are being met.</li><li>
Identify opportunities for account development.</li><li>
Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.</li><li>
Drive account entanglement through the expansion of operational offerings</li><li>
Manage issue resolution and risk mitigation.</li><li>
Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.</li><li>
Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.</li><li>
Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.</li></ul>
What you will bring to the team:<ul><li>
3 years of customer service and/or account management experience</li><li>
Familiarity with order fulfillment, corporate purchasing</li><li>
Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.</li><li>
Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.</li><li>
Excellent verbal and written communication skills</li><li>
Experience presenting to top-tier clients.</li><li>
Ability to work with little or no supervision.</li></ul> 
Zones offers a comprehensive Benefits package
 
 
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
Job timings: 8:00 PM to 5:00 AM (Pk time)</div>

Client Success Manager – 2

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Customer Success Manager 2:
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Own and manage the customer service experience, Act as the primary point of contact for customer escalations.
 </li>
 <li>
 Own overall operational account(s) health
 </li>
 <li>
 Internal reporting to ensure key SLA and metrics are being met.
 </li>
 <li>
 Conduct operationally focused business reviews routinely with Account manager and Client.
 </li>
 <li>
 Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards
 </li>
 <li>
 Listen for customer pain points and coordinate the appropriate resources to alleviate.
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Provide quick resolution to client concerns.
 </li>
 <li>
 Coordinate with internal operational teams to minimize risks.
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Ensure support consistency across assigned accounts.
 </li>
 <li>
 Measure performance against SLAs
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Own and manage the client operational relationship.
 </li>
 <li>
 Consistent engagement with key operational contacts at the client
 </li>
 <li>
 Understanding of client&rsquo;s needs and Zones operational offerings
 </li>
 <li>
 Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.
 </li>
 <li>
 Ensuring any client-related issues are properly addressed to the satisfaction of the client.
 </li>
 <li>
 Own overall operational account health
 </li>
 <li>
 Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.
 </li>
 <li>
 Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.
 </li>
 <li>
 Ensure account documentation is up to date and accurate.
 </li>
 <li>
 Utilize CAM Dashboard daily as well as other reporting elements to ensure key metrics are being met.
 </li>
 <li>
 Identify opportunities for account development.
 </li>
 <li>
 Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.
 </li>
 <li>
 Drive account entanglement through the expansion of operational offerings
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.
 </li>
 <li>
 Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.
 </li>
 <li>
 Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 3 years of customer service and/or account management experience
 </li>
 <li>
 Familiarity with order fulfillment, corporate purchasing
 </li>
 <li>
 Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.
 </li>
 <li>
 Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Experience presenting to top-tier clients.
 </li>
 <li>
 Ability to work with little or no supervision.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
 
 
 We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
 
 
 Job timings: 8:00 PM to 5:00 AM (Pk time)
</div>

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Client Success Manager 1:
 
 
 Employees employed in the role of Client Success Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 <ul>
 <li>
 Order Fulfillment &ndash; Process orders and quotes in a timely and accurate manner
 </li>
 <li>
 Create quotes and orders flawlessly.
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Quote delivery
 </li>
 <li>
 Meet or exceed customer/contract SLAs on Order placement
 </li>
 <li>
 Continuously monitor open orders and expedite where needed
 </li>
 <li>
 Provide comprehensive and timely communication to customers and Sales
 </li>
 <li>
 Relationship Building &ndash; Develop solid relationships with Zones customers.
 </li>
 <li>
 Interact with customers on a daily basis.
 </li>
 <li>
 Establish relationships with multiple people in multiple departments
 </li>
 <li>
 Constantly communicate outstanding orders, constraints and alternatives.
 </li>
 <li>
 Coordinate and encourage Zones team member interactions with accounts
 </li>
 <li>
 Customer Service &ndash; Provide for Customer operational and reporting needs.
 </li>
 <li>
 Provide proactive action to provide 5 star service.
 </li>
 <li>
 Have a complete understanding of the Zones Service Catalog
 </li>
 <li>
 Be the first and primary line of contact on all customer issues and concerns
 </li>
 <li>
 Engage Sales to coordinate communication of service and needs.
 </li>
 <li>
 Ensure that timely and impactful reporting is provided to the customer
 </li>
 <li>
 Sourcing &ndash; Process, coordinate and manage to off catalog customer requests.
 </li>
 <li>
 Ensure custom catalog maintenance on Zones Connect
 </li>
 <li>
 Process project worksheets for inventory allocations
 </li>
 <li>
 Monitor and coordinate inventory management activities. (Hardware)
 </li>
 <li>
 Monitor and provide support activities on Customer contracts (Software)
 </li>
 <li>
 Project Management &ndash; Conduct account planning and coordination of needs.
 </li>
 <li>
 Actively participate in pipeline growth and maintenance activities
 </li>
 <li>
 Uncover future needs through constant value driven interactions.
 </li>
 <li>
 Understand account dynamics and look for ways to increase profitability
 </li>
 <li>
 Understand Zones automation capabilities and look for opportunities to provide those services to customers.
 </li>
 <li>
 Coordinate with PMO or Enterprise Operations on new customer roll outs
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 Experience in Enterprise level sales
 </li>
 <li>
 Strong customer service skills and commitment to meet or exceed customer requirements
 </li>
 <li>
 Excellent organization skills and process expertise
 </li>
 <li>
 Ability to work in a fast-paced environment and meet aggressive deadlines
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Ability to negotiate, influence, and persuade
 </li>
 <li>
 Analytical with excellent problem-solving skill
 </li>
 <li>
 Ability to work with little or no supervision
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits in line with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
 
 
 Job timings: 8:00 PM to 5:00 AM (Pk time)
</div>

Client Success Manager – 1

Motive

<div>
 
 
 Who We Are:
 
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves more than 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 
 About The Hiring Event
 
 
 
 
 Motive is hosting an in-person hiring event at our Islamabad Office for Outbound Sales, Sales Development and Account Management roles. If you're a driven sales professional looking to accelerate your career at a high-growth company, this is your opportunity to meet and interview with our US leadership team and explore exciting opportunities.
 
 
 
 Location:
 
 Motive Islamabad Office
 
 
 
 Date:
 
 September 23/24, 2025
 
 
 
 Timing:
 
 3:00 PM - 6:00 PM
 
 
 
 
 Open Positions:
 
 
 
 
 Account Executive
 
 
 Account Manager
 
 
 Sales Development Representative
 
 
 
 
 How To Join The Event
 
 
 
 
 <ul>
 <li>
 Apply now through this posting.
 </li>
 <li>
 If shortlisted, our team will reach out with event details (date, time slot and venue) and confirmation.
 </li>
 <li>
 Attend the event, meet our hiring team, and explore opportunities at Motive!
 
 
 </li>
 </ul>
 
 
 Role Overview
 
 
 
 
 
 Outbound Account Executive
 
 
 
 As an Outbound Account Executive, you will play a pivotal role in driving new business, building relationships with key decision-makers, and delivering tailored solutions.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Identify &amp; close new business through strategic prospecting.
 </li>
 <li>
 Conduct consultative sales conversations and deliver high-impact product demos.
 </li>
 <li>
 Collaborate cross-functionally to ensure customer success.
 </li>
 <li>
 Consistently exceed revenue targets in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Account Manager
 
 
 
 As an Account Manager, you'll manage Motive's largest revenue stream by driving growth and retention within our SMB, CMRL and MM customer base. This role requires strong relationship-building skills, consultative selling, and the ability to identify expansion opportunities while ensuring customer success.
 
 
 
 
 Key Responsibilities:
 
 
 
 
 <ul>
 <li>
 Cultivate executive relationships to identify and drive strategic account growth.
 </li>
 <li>
 Accelerate client value realization through data-driven insights and strategic demos.
 </li>
 <li>
 Proactively managed renewals to ensure high client retention and minimize churn.
 </li>
 <li>
 Partner with internal teams to resolve complex issues and ensure customer success.
 </li>
 <li>
 Build deep product and market expertise to provide consultative client insights.
 </li>
 <li>
 Consistently exceeded revenue growth and retention goals.
 
 
 </li>
 </ul>
 
 Sales Development Representative
 
 
 
 As a Mid-Market Outbound SDR, you&rsquo;ll be on the front lines of our sales efforts - proactively identifying and engaging potential customers to drive new business opportunities.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Prospect &amp; engage with potential customers via calls, emails, and LinkedIn.
 </li>
 <li>
 Conduct consultative conversations to identify business challenges.
 </li>
 <li>
 Qualify and nurture leads before passing them to Account Executives.
 </li>
 <li>
 Maintain accurate pipeline tracking in Salesforce and CRM tools.
 </li>
 <li>
 Continuously refine outreach strategies based on market trends and feedback.
 
 
 </li>
 </ul>
 
 What Makes a Great Fit:
 
 
 
 <ul>
 <li>
 2+ years of outbound B2B sales experience (preferably with US/Canada/UK clients).
 </li>
 <li>
 Proven track record of exceeding quotas and managing complex sales cycles.
 </li>
 <li>
 Ability to engage executive stakeholders and drive decision-making.
 </li>
 <li>
 Bachelor&rsquo;s degree (preferably from US/UK/Canada) or equivalent experience.
 </li>
 <li>
 Availability to work 6 AM - 3 PM Pacific Time.
 
 
 </li>
 </ul>
 
 Why Join Motive?
 
 
 
 ✔ Work at a market leader in AI-powered sales solutions.
 
 
 ✔ Learn from top sales professionals and accelerate your career.
 
 
 ✔ Competitive USD pegged compensation and benefits plan, fast-track growth, and a dynamic work culture.
 
 
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here .
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Join Motive’s Exclusive Hiring Event – Sales Roles

Reach First

Position Title: Social Media Manager Job Timings: 09:00 AM to 05:00 PM Reporting to: Managing Director Department: Marketing Location: Bahria Town Phase 4, RawalpindiAbout Us: Reach First is a Canadian company that provides software development, digital marketing, and custom solutions services to our clients. We also build and operate multiple business units within various industries. Performance is at the core of everything we do. We go above and beyond the call of duty to achieve impactful growth for all our clients.Position Purpose:We are looking for a Social Media Manager to handle organic social media for multiple clients across diverse industries, primarily in North America. The role focuses on strategy, content oversight, and quality assurance while staying current with platform trends and maintaining a consistent, professional online presence.Education &amp; Professional Qualification:<ul><li>Degree(s)/Major(s): Bachelor's or Master's in a relevant field from a reputed local/foreign University</li><li>Certification(s): Not mandatory, but certification in social media management is a plus.</li></ul>Experience:<ul><li>Minimum 4 years of proven working experience in a related field.</li></ul>What We Offer:<ul><li>A wide range of challenging assignments. We don&rsquo;t just offer a job; we offer a career with varying assignments and lots of development opportunities.</li><li>Continuous coaching &ndash; you will work with passionate people and receive both formal training and day-to-day mentoring from your coach and manager.</li><li>Dynamic and respectful work environment &ndash; employees are at the core, we value every individual and encourage initiatives, promoting agility and work/life balance.</li><li>A competitive compensation package, in line with your qualifications and experience.</li><li>As an equal employment opportunity provider, Reach First makes all decisions of employment decisions purely based on merit.</li></ul>Responsibilities:<ul><li>Manage social media presence for global clients across North America in a variety of industries.</li><li>Develop and oversee monthly content plans, ensuring consistency, personalization, and client preference alignment.</li><li>Collaborate with design and client success teams for content creation, approvals, and on-brand visuals.</li><li>Ensure all content passes QA checks for spelling, formatting, links, and platform-specific rules before publishing.</li><li>Schedule approved content across platforms using social media scheduling tools; maintain accuracy and timeliness.</li><li>Monitor and respond to online reviews, messages, and mentions to support reputation management.</li><li>Track KPIs for content accuracy, timeliness, and engagement metrics; prepare performance documentation.</li><li>Stay updated on algorithm changes, platform updates, and best practices; adjust strategies proactively.</li><li>Research trends, holidays, and industry topics for relevant, engaging content ideas.</li><li>Support basic SEO efforts through optimized social content and local visibility initiatives.</li><li>Innovate and launch new initiatives to improve engagement, quality, and workflow efficiency.</li><li>Maintain organized record-keeping for approvals, reports, and monthly archives in shared drives.</li><li>Ensure all deadlines are met for planning, design approvals, and scheduling workflows.</li><li>Perform other social media or marketing tasks as required.</li></ul>Requirements:<ul><li>Minimum 4 years&rsquo; experience managing social media for multiple clients; North America experience preferred.</li><li>Proven ability to manage 25+ brands across diverse industries while maintaining quality and deadlines.</li><li>Strong attention to detail; zero tolerance for errors in content accuracy or scheduling.</li><li>Familiarity with social media scheduling tools and native platform managers (Meta Suite, LinkedIn, X).</li><li>Excellent written and spoken English with strong communication and client-facing skills if needed.</li><li>Ability to track KPIs and report on social media performance metrics.</li><li>Knowledge of reputation management and evolving digital trends.</li><li>Basic understanding of SEO principles for social content visibility.</li><li>Capable of independent work while collaborating across design, client success, and marketing teams.</li><li>Adaptability to changing algorithms, new tools, and emerging digital best practices.</li><li>Strong multitasking skills; proactive and deadline-driven approach to project delivery.</li><li>Creative mindset with the ability to propose and lead new digital initiatives.</li></ul>Benefits:<ul><li>Competitive Salary</li><li>Transport Allowance</li><li>Laptop Allowance</li><li>2 x Eid Bonus [Up to 25% of Base Salary]</li><li>Annual Bonus [Up to 50% of Base Salary]</li><li>Medical Insurance</li><li>EOBI</li><li>OPD Reimbursement</li><li>Provident Fund</li><li>Gym Reimbursement</li><li>National Holidays [All National Holidays]</li><li>Marriage Leaves [Up to 1 Week]</li><li>Annual Leaves</li><li>Hajj and Umrah Leaves</li><li>Maternity/Paternity Leaves</li><li>Casual/Sick Leaves [8 Days/Year]</li></ul>Job Type: Full-timeWork Location: In person

Social Media Manager

Bionic Talent

<div>
 
 About the client:
 
 
 
 Our client is a U.S.-based digital marketing agency that specializes in delivering tailored online growth strategies. They partner with healthcare and dental businesses to improve visibility, drive organic traffic, and generate high-quality leads through effective SEO and digital marketing solutions.
 
 
 
 About the role:
 
 
 
 We are seeking a highly experienced and strategic
 
 SEO Manager
 
 for our client. The ideal candidate has at least 6+ years of proven experience managing SEO strategies within digital marketing agencies, with a strong track record of success in the healthcare or dental niche. This role requires advanced expertise in technical SEO, on-page SEO, local SEO, and link building, as well as experience managing teams and multiple client accounts. U.S. market experience is required, with the ability to build and execute data-driven SEO strategies that deliver measurable results.
 
 
 
 Digital Marketing Agency And US Experience Required.
 
 
 
 
 Healthcare and dental niche experience preferred.
 
 
 
 
 What you&rsquo;ll be doing:
 
 
 
 <ul>
 <li>
 Lead the development and execution of comprehensive SEO strategies tailored to healthcare and dental clients.
 </li>
 <li>
 Manage a team of SEO specialists and oversee day-to-day execution across multiple accounts.
 </li>
 <li>
 Conduct in-depth keyword research, competitor analysis, and industry research to drive content and optimization strategies.
 </li>
 <li>
 Oversee technical SEO, including site audits, crawlability, indexation, site speed optimization, and resolving technical issues.
 </li>
 <li>
 Develop and implement advanced on-page SEO strategies, including meta optimization, structured data, and content improvements.
 </li>
 <li>
 Drive local SEO initiatives, including Google Business Profile optimization, reviews strategy, and citation management.
 </li>
 <li>
 Build and execute link-building campaigns to improve domain authority and organic rankings.
 </li>
 <li>
 Track, analyze, and report on SEO KPIs, providing actionable insights to clients.
 </li>
 <li>
 Collaborate closely with cross-functional teams (content, design, PPC) to ensure holistic digital marketing success.
 </li>
 <li>
 Stay up to date with Google algorithm changes, SEO trends, and best practices to keep strategies innovative and effective.
 
 
 </li>
 </ul>
 
 Who are we looking for?
 
 
 
 <ul>
 <li>
 Minimum of 6+ years of hands-on SEO experience, with at least 3 years in a management or lead role.
 </li>
 <li>
 Proven track record working with U.S.-based clients, preferably in the healthcare or dental niche.
 </li>
 <li>
 Extensive experience working in digital marketing agencies is required.
 </li>
 <li>
 Advanced expertise in technical SEO, on-page SEO, local SEO, and link building.
 </li>
 <li>
 Strong command of SEO tools (SEMrush, Ahrefs, Moz, Screaming Frog, etc.) and analytics platforms (Google Analytics, Google Search Console).
 </li>
 <li>
 Exceptional leadership, communication, and project management skills.
 </li>
 <li>
 Ability to handle multiple clients, prioritize tasks, and deliver consistent results.
 
 
 </li>
 </ul>
 
 Position:
 
 SEO Manager
 
 
 
 Remote Status:
 
 Fully Remote
 
 
 
 Preferred Location:
 
 Global
 
 
 
 Working Hours:
 
 9 am to 5 pm CT
 
 
 
 Holidays:
 
 US Federal Holidays
 
 
 
 Salary:
 
 USD 1800 to USD 2500 per month
 
 
 
 Internal Job ID:
 
 0780
</div>

SEO Manager - 0780 - Islamabad, Pakistan

Tibbi Pvt LTD

About UsAesthetics Lab by Tibbi is a leading name in the aesthetics and wellness industry, committed to delivering premium quality skincare and cosmetic treatments in a professional and customer-centric environment. We are growing and seeking a dynamic, experienced, and proactive Branch Manager to lead one of our branches.Key Responsibilities &ndash; Branch ManagerAesthetics Lab by Tibbi1. Clinic Operations &amp; Service Flow<ul><li>Ensure smooth day-to-day operations of the aesthetic clinic</li><li>Oversee front desk, appointment flow, cleanliness, and patient experience</li><li>Ensure treatment rooms, machines, and supplies are well-maintained and ready</li></ul>2. Team Leadership &amp; Performance<ul><li>Lead and supervise the team including aestheticians, doctors, and front desk staff</li><li>Set performance goals and conduct regular evaluations</li><li>Support staff with training, development, and motivation</li></ul>3. Client Experience &amp; Satisfaction<ul><li>Maintain a high standard of client care, from consultation to post-treatment</li><li>Handle client concerns or complaints professionally and empathetically</li><li>Ensure all team members follow hospitality and care protocols</li></ul>4. Sales Growth &amp; Target Achievement<ul><li>Monitor and achieve monthly sales targets for treatments and skincare products</li><li>Guide team on upselling and cross-selling based on client needs</li><li>Implement campaigns and offers to drive business</li></ul>5. Compliance &amp; Protocol Management<ul><li>Ensure adherence to clinical hygiene, health &amp; safety standards</li><li>Monitor compliance with company SOPs, policies, and documentation</li><li>Assist in internal audits and quality checks as per company protocols</li></ul>6. Coordination &amp; Scheduling<ul><li>Manage staff schedules, shift rotations, and leave planning</li><li>Coordinate with HR, Marketing, and Inventory for smooth operations</li><li>Ensure client appointments are well-organized and clinic is adequately staffed</li></ul>Requirements<ul><li>Proven experience (2+ years) in a supervisory or managerial role, preferably in the beauty/aesthetic/healthcare sector</li><li>Strong leadership, decision-making, and interpersonal skills</li><li>Customer-focused mindset with the ability to multitask</li><li>Bachelor's degree in Business Administration or related field (preferred)</li><li>Proficiency in MS Office and familiarity with POS systems</li></ul>Job Type: Full-timeWork Location: In person

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SEO Manager - 0780 - Islamabad, Pakistan

Branch Manager (Islamabad)