application specialist

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customer service call center agent Jobs in Sharjah

customer service call center agent

customer support specialist - fast-paced, empathetic help Jobs in Sharjah

customer support specialist - fast-paced, empathetic help

it support

customer support specialist

TALENTMATE

A recruitment and staffing agency in Sharjah is hiring a Customer Support Representative. The ideal candidate will excel in communication, have a strong problem-solving aptitude, and address customer inquiries effectively. This full-time position focuses on maintaining positive customer experiences and requires availability for varied shifts. Join to contribute to a dynamic team focused on customer satisfaction.

Customer Support Specialist - Fast-Paced, Empathetic Help

Careernet

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 We are looking for a motivated
 
 Product Specialist
 
 to support clients in leveraging the platform effectively. The ideal candidate will have strong communication skills, a problem-solving mindset, and the ability to manage client requests and platform configurations efficiently. This role involves understanding client requirements and executing platform tasks to ensure seamless adoption and satisfaction.
 
 
 
 
 
 
 Key Skills:
 
 
 
 
 
 <ul>
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 Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.
 </li>
 <li>
 Prior experience in customer support or product specialist role, preferably in SaaS or software platforms.
 </li>
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 Strong understanding of software platforms, technical troubleshooting, and client engagement.
 </li>
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 Excellent communication skills with internal and external stakeholders.
 </li>
 <li>
 Ability to manage multiple tasks and prioritize effectively.
 </li>
 <li>
 Attention to detail and problem-solving mindset.
 </li>
 <li>
 Adaptability to a fast-paced environment and changing priorities.
 </li>
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 Proficiency in Bahasa language is preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for clients, understanding their needs and translating them into actionable platform tasks.
 </li>
 <li>
 Configure the platform, including user accounts, permissions, workflows, automation rules, and custom reports.
 </li>
 <li>
 Execute tasks such as data migrations, customizations, and integrations on behalf of clients.
 </li>
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 Investigate, troubleshoot, and resolve client-reported issues in collaboration with internal teams.
 </li>
 <li>
 Provide regular updates to clients on task status, ensuring proactive and transparent communication.
 </li>
 <li>
 Maintain accurate documentation of client interactions, tasks executed, and issue resolutions.
 </li>
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 Provide training and guidance to clients for optimal platform usage.
 </li>
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 Identify opportunities for platform improvements based on client feedback and evolving business needs.
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 Collaborate closely with sales, customer success, and product teams to align platform capabilities with client requirements.
 </li>
 </ul>
</div>

Product Specialist

Qate Manufacturing LLC/Qate Marine Services LLC

Job Title: Senior Customer Service Executive Company: Qate Manufacturing LLC Location: Rolla, Sharjah Job Type: Full-timeJob Description:Qate Manufacturing LLC is seeking a dedicated and proactive Senior Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering outstanding service to our customers, handling inquiries, processing orders, and ensuring customer satisfaction at all times.Key Responsibilities:<ul><li>Manage and resolve escalated customer queries professionally and promptly.</li><li>Coordinate with sales, operations and production teams for smooth order processing.</li><li>Maintain strong relationships with key customers and provide regular updates.</li><li>Monitor service performance and ensure high-quality standards.</li><li>Analyze recurring customer issues and recommend process improvements.</li><li>Prepare daily/weekly service reports and maintain accurate records.</li><li>Train and support junior customer service staff when required.</li><li>Ensure timely follow-up with customers until full closure of issues.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or equivalent.</li><li>Minimum 2&ndash;3 years of customer service experience (preferably in industrial/manufacturing/trading sector).</li><li>Strong communication and problem-solving skills.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Experience using CRM or ERP systems is an advantage.</li><li>Ability to work under pressure and manage multiple tasks.</li></ul>Benefits:<ul><li>Competitive salary package</li><li>Career development opportunities</li><li>Supportive and professional work environment</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per month

Senior Customer Service Executive

Black Gold Household Trading LLC

<ul><li>Communicating with customers before and after a sale.</li><li>Processing sales transactions.</li><li>Resolving customer complaints and concerns</li><li>Handling customer returns, price changes and discounts</li><li>Maintaining an in-depth understanding of the company&rsquo;s products or services to advise and make suitable recommendations to customers.</li><li>Loading and Unloading goods to the carrier.</li></ul>Job Type: Full-timePay: Up to AED1,350.00 per monthLanguage:<ul><li>HINDI (Preferred)</li></ul>

Labour Cum Sales

Danat

CUSTOMER SERVICE EXECUTIVE (UAE NATIONAL ONLY)Customer Service Executive required urgently for one of the reputed department store in Sharjah.<ul><li>Should have minimum 2 years of experience in retail in UAE.</li><li>Greet and direct customers</li><li>Manage product return</li><li>Manage and respond to online and social media queries</li><li>Keep customers informed about the latest promotion and discounts</li><li>Listen to customer feedback and to resolve the issue in a professional manner</li><li>Good command over both Arabic &amp; English language (read, write &amp; speak)</li><li>Arabic speaking candidates will be preferred</li></ul>Interested candidate should send their updated CV on hrdana2020(at)gmail.comJob Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have UAE passport &amp; Family Book?</li><li>Willing to join immediately?</li></ul>

Customer Service Executive (UAE NATIONAL)

Ebn Hayan Health Care

About Us: EBN HAYAN Medical Center is a well-established and trusted healthcare provider located in the heart of Sharjah. We are committed to delivering high-quality, patient-centered medical care. Our facility is equipped with modern medical technologies and staffed by a team of experienced professionals.Job Description:Ebn Hayan Healthcare is seeking a qualified and customer-oriented Call Center Agent to join our healthcare team. The ideal candidate will be responsible for handling inbound and outbound calls, assisting patients with inquiries, and providing exceptional service that reflects our commitment to quality healthcare. Candidates should have at least a high school diploma a bachelor&rsquo;s degree is a plus, 1-2 years of experience in a call center or customer service role preferably in the healthcare sector and possess excellent communication and interpersonal skills. Proficiency in computer use and familiarity with healthcare or CRM systems are highly desirable. Fluency in English and Arabic is preferred, and flexibility to work in shifts, including weekends or holidays, is required. The successful candidate will be empathetic, detail oriented, and capable of working under pressure in a fast-paced environment.Responsibilities include:&middot; Taking customer calls and providing accurate, satisfactory answers to inquiries and concerns&middot; De-escalating situations involving dissatisfied patients and offering patient, supportive assistance&middot; Calling clients to inform them about new services, updates, or healthcare policies&middot; Guiding callers through troubleshooting, website navigation, or service usage&middot; Reviewing patient accounts and providing updates on billing, insurance, appointments, and more&middot; Collaborating with colleagues to improve the overall patient experience&middot; Assisting in the training of new team members on service standards and policiesLanguage: Fluent in Arabic and English Job Type: Full-time

Call Center Agent

AL AMAL MEDICAL CENTRE

ob SummaryWe are seeking a skilled and customer-focused Skin Care Specialist to provide professional skin treatments, consultations, and cosmetic procedures. The ideal candidate should have strong knowledge of skincare products, facial treatments, and patient care standards.Key Responsibilities<ul><li>Perform a variety of skincare treatments such as facials, deep cleansing, exfoliation, peels, masks, and other specialized procedures.</li><li>Assess clients&rsquo; skin conditions and recommend suitable treatments and skincare routines.</li><li>Assist or perform non-invasive aesthetic procedures (depending on license), such as:</li><li>HydraFacial</li><li>Microdermabrasion</li><li>Skin rejuvenation</li><li>PRP assistance</li><li>Laser support (if certified)</li><li>Educate clients on skincare products and post-treatment care.</li><li>Maintain cleanliness, sterilization, and preparation of treatment rooms and equipment.</li><li>Keep detailed patient records and follow clinic protocols.</li><li>Ensure high-level customer service and client satisfaction.</li><li>Coordinate with doctors, nurses, and management to support clinic operation</li></ul>Job Type: Full-time

Skin Care Specialist with license

Explore 419+ Customer support specialist in Sharjah this December. Find roles across top companies and apply now to boost your career.