call center representative Jobs in Sharjah

call center representative

call centre agent

customer service/receptionist Jobs in Sharjah

customer service/receptionist

sales associate

sales representative

customer service representative

BusinessArcade

EComplug is looking for an energetic and customer-focused Online Customer Sales Representative to handle online inquiries and convert them into sales.Key Responsibilities<ul><li>Respond to customer inquiries via WhatsApp, chat, email, and phone.</li><li>Assist customers with product information, pricing, and order placement.</li><li>Follow up with leads and confirm customer orders.</li><li>Coordinate with the operations team for order processing and delivery updates.</li><li>Maintain professional communication and ensure customer satisfaction.</li><li>Achieve monthly sales and response targets.</li></ul>Requirements<ul><li>Good English communication skills.</li><li>Experience in online sales or customer service is preferred.</li><li>Basic computer and internet skills.</li><li>Ability to work in a fast-paced environment.</li><li>Additional languages such as Arabic, tagalog are an advantage.</li></ul>We Offer<ul><li>salary from 1500 to 2000 AED</li><li>Visa &amp; Accommodation From the Company</li><li>Sales incentives / commission</li><li>Career growth opportunities</li><li>Friendly and professional work environment.</li></ul>Pay: AED1,500.00 - AED2,000.00 per monthWork Location: In person

Online Customer Sales Representative – Ecomplug.com

Pet Doctor Center

The Pet Dr is looking for a professional, organised, and proactive Receptionist / Front Desk Coordinator to join our team.This role is ideal for someone with strong administration and customer service experience who can manage a busy front desk, handle client communication confidently, and support smooth daily clinic operations.We are looking for someone calm under pressure, excellent with time management, comfortable with technology, and interested in using automation and AI tools to improve daily workflows.Key Responsibilities<ul><li>Welcome clients in a warm, professional, and helpful manner.</li><li>Manage phone calls, WhatsApp messages, client inquiries, and appointment bookings.</li><li>Schedule appointments for veterinary consultations, grooming, boarding, procedures, and follow-ups.</li><li>Coordinate the daily schedule with doctors, nurses, groomers, and management.</li><li>Handle client reminders, confirmations, follow-ups, and basic service explanations.</li><li>Maintain accurate client and pet records in the clinic system.</li><li>Support daily admin tasks, reports, forms, filing, and internal coordination.</li><li>Use Excel or Google Sheets for tracking, reporting, scheduling, and follow-up lists.</li><li>Help improve reception workflows using templates, automation, and AI tools.</li><li>Manage busy periods calmly and prioritise urgent tasks effectively.</li><li>Ensure clients receive clear, professional, and consistent communication.</li><li>Support the clinic team with day-to-day operational needs.</li></ul>Requirements<ul><li>Minimum 2-3 years of experience in administration, reception, front desk, customer service, or a similar role.</li><li>Strong English communication skills, both spoken and written.</li><li>Confident speaking with clients in person, by phone, and through WhatsApp.</li><li>Excellent organisation, multitasking, and time management skills.</li><li>Able to work under pressure in a fast-paced environment.</li><li>Proactive, responsible, and able to take initiative.</li><li>Good knowledge of Excel or Google Sheets.</li><li>Comfortable using scheduling systems, digital records, and online tools.</li><li>Interest or experience in AI tools, automation, CRM systems, or workflow improvement is an advantage.</li><li>Veterinary, medical, hospitality, or premium customer service experience is a plus.</li></ul>Ideal CandidateThe ideal candidate is someone who notices what needs to be done before being asked. You are calm, organised, and confident with clients. You can manage a busy reception desk, keep appointments on track, follow up properly, and help create a smooth client experience.You should be comfortable with technology and open to learning new systems that make the clinic more efficient.Skills Required<ul><li>Customer service</li><li>Front desk management</li><li>Administration</li><li>Appointment scheduling</li><li>WhatsApp communication</li><li>Excel / Google Sheets</li><li>Time management</li><li>Multitasking</li><li>Problem-solving</li><li>Team coordination</li><li>AI and automation interest</li></ul>Language<ul><li>English required</li><li>Arabic is an advantage but not required</li></ul>Pay: AED1,800.00 - AED2,200.00 per monthWork Location: In person

Receptionist / Front Desk Coordinator

Arada

<div>
 
 
 Role Purpose
 
 
 
 The Front Office Ambassador serves as the first point of contact for all visitors, clients, and employees, delivering a professional, welcoming, and service-oriented experience that reflects ARADA's brand and values. The role is responsible for managing front desk operations, visitor coordination, administrative support, meeting room management, and ensuring the reception area operates efficiently while maintaining exceptional standards of hospitality.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 Front Office &amp; Guest Experience
 
 <ul>
 <li>
 Welcome and assist visitors, clients, candidates, and suppliers in a professional and courteous manner.
 </li>
 <li>
 Manage visitor registrations and ensure compliance with security and access protocols.
 </li>
 <li>
 Provide accurate information regarding the organization, facilities, and meeting arrangements.
 </li>
 <li>
 Ensure every guest receives a premium customer service experience aligned with ARADA's hospitality standards.
 </li>
 </ul>
 
 Reception Operations
 
 <ul>
 <li>
 Answer, screen, and direct incoming telephone calls promptly and professionally.
 </li>
 <li>
 Manage the reception desk, ensuring continuous coverage during operating hours.
 </li>
 <li>
 Handle incoming and outgoing mail, courier services, and deliveries.
 </li>
 <li>
 Maintain visitor logs and reception records accurately.
 </li>
 </ul>
 
 Meeting &amp; Office Coordination
 
 <ul>
 <li>
 Coordinate meeting room bookings and prepare meeting rooms before scheduled appointments.
 </li>
 <li>
 Support internal events by coordinating refreshments and visitor arrangements.
 </li>
 <li>
 Liaise with internal departments to facilitate smooth visitor experiences.
 </li>
 <li>
 Ensure meeting areas and reception spaces remain presentable and operational at all times.
 </li>
 </ul>
 
 Administrative Support
 
 <ul>
 <li>
 Provide general administrative assistance including document preparation, filing, scanning, and record management.
 </li>
 <li>
 Assist with procurement requests for office and pantry supplies.
 </li>
 <li>
 Coordinate with vendors and service providers when required.
 </li>
 <li>
 Support employee onboarding logistics and visitor access arrangements.
 </li>
 </ul>
 
 Office Presentation
 
 <ul>
 <li>
 Maintain the highest standards of cleanliness and presentation across reception and waiting areas.
 </li>
 <li>
 Monitor office supplies and replenish reception materials as required.
 </li>
 <li>
 Ensure company brochures, marketing materials, and displays remain updated.
 </li>
 </ul>
 
 Health, Safety &amp; Compliance
 
 <ul>
 <li>
 Follow company policies relating to security, confidentiality, health and safety.
 </li>
 <li>
 Escalate operational issues or visitor concerns promptly.
 </li>
 <li>
 Ensure compliance with reception and visitor management procedures.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's Degree or Diploma in Business Administration, Hospitality, Tourism, or a related field.
 </li>
 <li>
 Certification in Customer Service or Hospitality is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in Front Office, Reception, Customer Service, Hospitality, or Corporate Administration.
 </li>
 <li>
 Previous experience within a corporate office, hospitality environment, real estate developer, or luxury customer service setting is preferred.
 </li>
 </ul>
</div>

Front Office Ambassador - Sharjah

J.S. Lootah Group

Call Center Agent &ndash; Food &amp; Beverage (F&amp;B)Is responsible for handling inbound and outbound customer calls, processing food delivery and takeaway orders, responding to customer inquiries, resolving complaints, and delivering an exceptional customer experience across multiple communication channels. The role requires fluency in English and Arabic, while additional languages are an advantage. Similar F&amp;B call center roles emphasize order accuracy, customer support, upselling, and coordination with restaurant operations.Key Responsibilities<ul><li>Answer inbound customer calls promptly and professionally.</li><li>Process delivery, takeaway, and dine-in reservations accurately.</li><li>Handle customer inquiries via phone, WhatsApp, email, website, and social media.</li><li>Provide information on menu items, promotions, pricing, and operating hours.</li><li>Upsell menu items, combo meals, beverages, and promotions.</li><li>Coordinate orders with kitchen and outlet teams to ensure timely delivery.</li><li>Resolve customer complaints and escalate complex issues when necessary.</li><li>Update customer information and maintain accurate records in the POS/CRM system.</li><li>Follow up with customers regarding delayed orders or feedback.</li><li>Meet service quality, call handling, and customer satisfaction (CSAT) targets.</li><li>Maintain confidentiality of customer information and company data.</li></ul>Qualifications<ul><li>Bachelor's degree or diploma is preferred.</li><li>Minimum 1&ndash;2 years of experience in a call center, customer service, or F&amp;B industry.</li><li>Experience with restaurant POS or food delivery platforms is an advantage.</li></ul>Required Skills<ul><li>Fluent in English and Arabic (mandatory).</li><li>Additional languages such as Hindi, Urdu, French, Russian, Chinese, or Tagalog are an advantage.</li><li>Excellent communication and active listening skills.</li><li>Strong customer service and problem-solving abilities.</li><li>Good computer skills and typing speed.</li><li>Ability to multitask in a fast-paced environment.</li><li>Knowledge of POS, CRM, and food delivery platforms.</li><li>Professional telephone etiquette.</li></ul>Key Performance Indicators (KPIs)<ul><li>Average Speed of Answer (ASA)</li><li>Call Quality Score</li><li>Customer Satisfaction (CSAT)</li><li>Order Accuracy</li><li>First Call Resolution (FCR)</li><li>Average Handling Time (AHT)</li><li>Upselling Revenue</li><li>Customer Complaint Resolution Time</li></ul>Working Conditions<ul><li>Rotational shifts, including weekends and public holidays.</li><li>Ability to work under pressure during peak meal periods.</li><li>Office-based call center environment supporting multiple restaurant outlets.</li></ul>Pay: AED2,000.00 - AED3,500.00 per monthWork Location: In person

Call Center Agent (F&B)

Betterly Wellness

<div>
 
 We're Hiring: Telecaller
 
 
 At Betterly Wellness, we believe that every conversation has the power to change a life.
 
 
 We are looking for a confident, empathetic, and results-driven&nbsp;
 
 Telecaller
 
 &nbsp;to be the first point of contact for individuals seeking support on their wellness journey. If you enjoy connecting with people, building trust, and making a meaningful impact, we'd love to hear from you.
 
 
 
 
 
 What You'll Do
 
 
 ✅ Handle inbound and outbound calls professionally
 
 
 ✅ Guide potential clients through our services and appointment process
 
 
 ✅ Build rapport and maintain positive client relationships
 
 
 ✅ Follow up with inquiries and support conversion efforts
 
 
 ✅ Maintain accurate records and communication logs
 
 
 
 
 
 What We're Looking For
 
 
 ✔ Fluent English communication skills
 
 
 ✔ Previous telecalling, customer service, or sales experience
 
 
 ✔ Confidence in engaging with people over the phone
 
 
 ✔ Strong interpersonal skills with warmth and empathy
 
 
 ✔ Organized, proactive, and goal-oriented mindset
 
 
 
 
 
 Why Join Betterly?
 
 
 🌱 Be part of a purpose-driven wellness organization
 
 
 🌱 Support individuals in taking their first step toward better mental health and wellbeing
 
 
 🌱 Work in a collaborative and professional environment
 
 
 🌱 Opportunities for growth and development
 
 
 
 
 
 📍&nbsp;
 
 Location:
 
 &nbsp;Muwaileh Commercial, Sharjah, UAE
 
 
 📅&nbsp;
 
 Application Deadline:
 
 &nbsp;16 June 2026
 
</div>

Telecaller

AUDIO VISION TRADING LLC

TELESALES WITH THE KNOWLEDGE OF WORD, EXCEL , GOOD COMMUNICATION SKILLS, PREFERABLY SHARJAH, NEAR AL QASMIYA, MAHATTA , HUSBAND VISA/OWNVISA. SALARY AED 1500/= PLUS INCENTIVES BASED ON SALES. PLEASE EMAIL: kannann330@gmail.comJob Types: Full-time, FresherPay: AED1,200.00 - AED1,500.00 per monthWork Location: In person

Telesales With 1 to 2 year experience , Salary of AED 1500/=

Inekas Ladies Salon

Job Description: Ladies Beauty Salon Admin ExecutiveAbout Us:Al Inekas Ladies Salon is a trusted name in the beauty industry, proudly serving the Al Mahatta community for over a decade. With two branches operating successfully, we are growing in numbers and expanding into home services. To ensure smooth operations and continued excellence, we are seeking a Manager cum Floor Supervisor to oversee the daily operations of both salons and support the development of our new home service department.Position Overview:The Admin Executive will be responsible for seamless operations across both salon branches, ensuring high standards of customer service, staff performance, inventory management, and salon upkeep. A key focus of this role will be driving sales targets for the salons and supporting the staff to achieve their individual goals. This role will also involve developing and managing the home service department in collaboration with the management team.Key Responsibilities:Staff Monitoring &amp; Supervision: Monitor staff performance across both branches, ensuring punctuality, honesty, and professional behavior. Evaluate staff appearance, customer service skills, and adherence to company policies. Ensure staff maintain cleanliness, hygiene, and organisation within the salon at all times. Supervise service timings to ensure efficient completion without compromising quality.Inventory &amp; Product Management: Monitor and report product and inventory usage across both salons. Minimize product wastage and ensure proper usage practices are followed by all staff. Ensure inventory levels are maintained and replenished in a timely manner.Customer Service Management: Ensure customers receive excellent service, and that the Customer Service Checklist for hair services is filled out and signed by the customers. Address customer complaints or concerns promptly, resolving issues to avoid escalation to authorities or social media. Ensure all staff actively request Google reviews, encourage customers to follow the salon on Instagram, and promote overall customer engagement.Sales &amp; Target Achievement: Take charge of driving sales across both branches by motivating staff and ensuring they meet their individual monthly sales targets. Monitor staff performance and guide them to achieve their personal goals, focusing on both services and product upselling. Report on sales performance regularly, identifying areas for improvement and implementing strategies to meet collective salon targets.Digital Marketing Coordination: Ensure staff take high-quality pictures and videos of their work and share them with the digital marketing department regularly. Work closely with the marketing team to provide them with enough content for social media promotions.Home Service Department Development: Collaborate with management to develop the home service department, including creating workflows and appointment systems. Oversee home service operations, including managing staff schedules, coordinating with drivers, and organizing home service kits and trolleys.Confidentiality &amp; Policy Compliance: Maintain confidentiality of the customer database and ensure staff do not share personal contact details with clients. Ensure all company policies and procedures are strictly followed by all team members.Operational Reporting: Regularly report on salon operations, including:o Staff punctuality and performance.o Product wastage and inventory issues.o Customer complaints and feedback.o Maintenance of equipment and overall salon cleanliness. Identify and report any fraudulent activities, including no-bill cases.Qualifications &amp; Skills: Proven experience in a supervisory or managerial role, preferably in the beauty or wellness industry. Strong leadership and organizational skills with the ability to multitask. Excellent communication skills in English (Arabic knowledge is a plus). Customer-focused mindset with the ability to resolve conflicts and complaints effectively. Basic knowledge of digital marketing coordination. Ability to motivate and guide staff towards achieving performance targets.Join Our Team: If you&rsquo;re a proactive, results-driven professional with a passion for ensuring operational excellence and customer satisfaction, we&rsquo;d love to hear from you! This is an exciting opportunity to be part of a growing brand and contribute to its success.Experience:<ul><li>Managing Ladies Salon: 2 years (Preferred)</li></ul>Location:<ul><li>Sharjah (Preferred)</li></ul>Work Location: In person

Salon Manager

Explore 28+ Customer service representative in Sharjah this August. Find roles across top companies and apply now to boost your career.