receptionist

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call center representative Jobs in Sharjah

call center representative

customer service and sales Jobs in Sharjah

customer service and sales

customer service representative

Ultramade Nutrition & Beverages FZE

Job Vacancy: Customer Service Representative (Arabic &amp; English Speaking)We are looking for a dedicated and professional Customer Service Representative to join our team.Requirements:<ul><li>image is required in CV</li><li>Female candidate</li><li>Fluent in Arabic and English (spoken and written)</li><li>Strong communication and interpersonal skills</li><li>Ability to handle customers professionally and politely</li><li>Previous experience in customer service is a plus</li><li>image is required in CV</li></ul>Job Responsibilities:<ul><li>Respond to customer inquiries via phone calls and messaging platforms</li><li>Provide accurate information about products and services</li><li>Handle customer complaints and resolve issues efficiently</li><li>Maintain a positive and helpful attitude with customers</li><li>Follow up with customers when necessary</li></ul>Working Hours: 9 hoursJob Type: Full-timeWork Location: In person

Female Customer Service Representative (Arabic & English Speaking)

BLUE WORLD

A receptionist acts as the company's first point of contact, providing administrative support and excellent customer service. Key responsibilities include greeting visitors, managing multi-line phone systems, scheduling appointments, handling mail, and maintaining a tidy, secure, and professional front-desk area. They must possess strong communication skills, proficiency in office software, and the ability to multitask. [1, 2, 3, 4, 5, 6]Key Responsibilities and Duties<ul><li>Visitor Management: Welcomes guests, determines nature of visit, and directs them to the appropriate person or office.</li><li>Front Desk Security: Maintains security by following procedures, monitoring logbooks, and issuing visitor badges.</li><li>Communication Hub: Answers, screens, and forwards incoming phone calls, as well as managing general emails.</li><li>Administrative Support: Schedules meetings, updates calendars, processes mail, files documents, and performs data entry.</li><li>Office Maintenance: Keeps the reception area tidy, orders supplies, and maintains office equipment.</li><li>Clerical Tasks: Photocopies, faxes, and files as needed to support various departments. [1, 2, 3, 4, 5, 6]</li></ul>Required Skills and Qualifications<ul><li>Experience: Previous experience as a receptionist, front office representative, or similar role.</li><li>Communication: Professional verbal and written communication skills.</li><li>Technology: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with office equipment (printers, fax machines).</li><li>Soft Skills: Strong time-management, multitasking, and customer service skills.</li><li>Education: High school degree; additional certifications in office management are a</li></ul>Pay: AED1,800.00 - AED2,000.00 per monthWork Location: In person

Receptionist

dar al khaybar medical center

Job Summary: Salary and Good Incentives.Preferred Candidate: FEMALE PhilippinesWe are looking for a friendly, professional, and organized Customer Service Representative / Receptionist to be the first point of contact for our patients and visitors. The role involves managing front desk operations, assisting patients with appointments and inquiries, and ensuring a welcoming and efficient experience at our center.Key Responsibilities:<ul><li>Greet and welcome patients and visitors in a courteous and professional manner.</li><li>Answer phone calls, respond to inquiries, and provide accurate information about services.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Maintain and update patient records and registration details.</li><li>Coordinate with doctors, nurses, and other departments to ensure smooth patient flow.</li><li>Handle billing and payment processes when required.</li><li>Manage the reception area to keep it clean, organized, and presentable.</li><li>Address patient concerns promptly and escalate issues to management when necessary.</li><li>Maintain confidentiality and follow all clinic policies and procedures.</li></ul>Requirements:<ul><li>Minimum High School Diploma; Diploma or Degree in Administration or related field preferred.</li><li>Prior experience as a receptionist or in customer service, preferably within a dental or medical clinic setting.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in Microsoft Office (Word, Excel) and appointment scheduling software.</li><li>Fluent in English is an added advantage.</li><li>Positive attitude, strong work ethic, and professional appearance.</li></ul>Work Schedule:<ul><li>Full-time / Shift basis (as per clinic timing)</li></ul>Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthApplication Question(s):<ul><li>Have you worked in a Medical center?</li></ul>Experience:<ul><li>Health care or Dental Clinics: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service/Receptionist

Enjab Medical Center

Job description:Receptionist (English &amp; Russian Speaker) About the RoleWe&rsquo;re looking for a friendly, bilingual Receptionist who can deliver a great first impression for our guests and callers. If you&rsquo;re confident in English and Russian, love helping people, and keep things organized under pressure, we&rsquo;d love to meet you.Responsibilities Greet visitors and manage front-desk check-ins/out Answer and route phone calls; handle WhatsApp/email inquiries Schedule and confirm appointments/meetings; manage meeting rooms Maintain visitor logs and basic security protocols Receive, sort, and distribute mail and packages Support basic admin tasks (data entry, filing, scanning, petty cash) Coordinate with internal teams (HR, Operations, Facilities) for day-to-day needs Requirements Fluent in English and Russian (spoken and written) &mdash;additional languages are a plus 1+ year in a reception or customer service role (UAE experience preferred) Professional phone and front-desk etiquette; warm, polished demeanor Strong organization and multitasking; attention to detail Comfortable with MS Office/Google Workspace and basic office tech Able to work on-site; transferable visa or eligibility to work in the UAE Nice to Have Immediate joiner or short notice period Experience in hospitality, healthcare, or corporate offices Benefits Competitive salary AED 6,000&ndash;9,000 per month[Annual leave per UAE Labor Law] [Air ticket allowance / Bonus]Growth and training opportunitiesHow to Apply Please apply via Indeed with: Updated CV (with recent photo optional) Brief cover note confirming English &amp; Russian proficiency and availability/notice periodCurrent location and visa status Equal Opportunity: We hire based on merit and welcome applicants of all backgrounds who meet the role requirements.Job Types: Full-time, Permanent, FresherPay: AED6,000.00 - AED9,000.00 per monthWork Location: In person

Russian Speaking female receptionist

Danube Group

Job SummaryWe are looking for a dynamic and customer-focused Customer Service &amp; Sales Advisor who can effectively handle customer inquiries, provide exceptional service, and actively contribute to achieving sales targets. The role requires strong communication skills, product knowledge, and the ability to convert customer interactions into business opportunities.Key ResponsibilitiesCustomer Service<ul><li>Handle customer inquiries via phone, email, and in person in a professional and timely manner</li><li>Provide accurate information about products, services, pricing, and policies</li><li>Resolve customer complaints efficiently while ensuring high levels of satisfaction</li><li>Maintain strong relationships with customers through excellent service delivery</li><li>Record customer interactions and update systems accurately</li></ul>Sales &amp; Business Development<ul><li>Identify customer needs and recommend suitable products or services</li><li>Achieve individual and team sales targets</li><li>Upsell and cross-sell products to maximize revenue opportunities</li><li>Follow up on leads and convert inquiries into sales</li><li>Support promotional campaigns and marketing initiatives</li></ul>Operations &amp; Coordination<ul><li>Maintain proper documentation of sales and customer interactions</li><li>Coordinate with internal departments (logistics, finance, operations) to ensure smooth order processing</li><li>Ensure compliance with company policies and procedures</li><li>Provide feedback on customer trends and market demands</li></ul>Key Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field</li><li>2&ndash;5 years of experience in customer service and/or sales role</li><li>Strong communication and interpersonal skills</li><li>Sales-oriented mindset with customer-first approach</li><li>Proficiency in MS Office and CRM systems (experience with ERP/Oracle is an advantage)</li></ul>Job Type: Full-timePay: From AED4,000.00 per monthApplication Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li></ul>Experience:<ul><li>Indoor Sales : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Sharjah (Required)</li></ul>Work Location: In person

Customer Service & Sales Advisor - Arabic Speaking

NMC Health plc

<div><div>Politely welcome patients that walk into the Pharmacy.
 
<ul><li>Attend all phone calls in pharmacy and responding to customer inquiries about medications,
</li></ul>prescriptions, and pharmacy services.
 
<ul><li>Answering calls promptly and professionally, providing information or directing calls to
</li></ul>appropriate staff members.
 
<ul><li>Assisting customers with general information about prescriptions (Approval Status)
</li><li>Referring patients to the pharmacist or technician if detailed or specific medication
</li></ul>information is required.
 
<ul><li>Ensure that patients/visitors receive a token number at the start to manage the patient flow
</li></ul>in the Pharmacy.
 
<ul><li>Make sure patients always receive satisfactory service.
</li><li>Communicate with the internal team to update all patients about their prescription&rsquo;s status.
</li><li>Communicate clearly and concisely with colleagues and patients using a respectful tone.
</li><li>Answer questions and give information based on knowledge of hospital or department and
</li></ul>organization regulations.
 
<ul><li>Actively seek customer input on their needs, requirements, preferences and feedback.
</li><li>Respect patient&rsquo;s right to confidentiality.
</li><li>Help ensure customer requirements or expectations are met through the effective use of
</li></ul>communication or feedback channels in accordance to company policy and procedures.
 
<ul><li>Understand and work according to corporate policies and procedures</li></ul></div></div>
 <div><div>Politely welcome patients that walk into the Pharmacy.
 
<ul><li>Attend all phone calls in pharmacy and responding to customer inquiries about medications,
</li></ul>prescriptions, and pharmacy services.
 
<ul><li>Answering calls promptly and professionally, providing information or directing calls to
</li></ul>appropriate staff members.
 
<ul><li>Assisting customers with general information about prescriptions (Approval Status)
</li><li>Referring patients to the pharmacist or technician if detailed or specific medication
</li></ul>information is required.
 
<ul><li>Ensure that patients/visitors receive a token number at the start to manage the patient flow
</li></ul>in the Pharmacy.
 
<ul><li>Make sure patients always receive satisfactory service.
</li><li>Communicate with the internal team to update all patients about their prescription&rsquo;s status.
</li><li>Communicate clearly and concisely with colleagues and patients using a respectful tone.
</li><li>Answer questions and give information based on knowledge of hospital or department and
</li></ul>organization regulations.
 
<ul><li>Actively seek customer input on their needs, requirements, preferences and feedback.
</li><li>Respect patient&rsquo;s right to confidentiality.
</li><li>Help ensure customer requirements or expectations are met through the effective use of
</li></ul>communication or feedback channels in accordance to company policy and procedures.
 
<ul><li>Understand and work according to corporate policies and procedures</li></ul></div></div>

Pharmacy Coordinator - UAEN

<div>You will be the first point of contact for our patients, providing them with exceptional customer service and support. Ensuring calls to and from the hospital are attended promptly, politely and to the entire satisfaction of the patient.
Answering incoming calls, managing multiple lines simultaneously, and help patients with various tasks. Those may include scheduling appointments, providing information about healthcare services, confirming insurance details, and routing calls to appropriate healthcare personnel .</div>
 <div><ul><li>Responsible for maintaining excellent telephone etiquette and professionalism while attending to the patient calls
</li><li>Maintaining departmental KPI&rsquo;s.
</li><li>Liaising with the supervisor and the HOD to improve KPI&rsquo;s and overall patient experience.
</li><li>Responsible for attending to all the incoming patient calls promptly, without delay.
</li><li>Ensures call backs are completed in a timely manner.
</li><li>Maintains clarity in communication and pleasant tone of voice at all times.
</li><li>Well versed with the contact center processes of call hold, call transfer, message receipt, call back as per specified guidelines.
</li><li>Assists the patient in the best way possible and creating a good impression
</li><li>Maintaining a good average handling time while ensuring that the caller is satisfied and has been attended too.
</li><li>Responsible for booking appointments as well as clarifying enquiries related to the hospital services.
</li><li>Responsible for collecting and maintaining feedback regarding services and communicating effectively with the concerned department, regarding any complaints received from patients.
</li><li>Responsible for handing difficult patients with calmness in a professional manner and escalate to the concerned department when needed.
</li><li>Multitask and manage the call volumes as per the call process flow.
</li><li>Promote the services of the hospital to patients.
</li><li>Follow the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Participates and contributes to scheduled in-house training programs.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and Management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Demonstrates the ability to listen to others in promoting effective communication.
</li><li>Appointment management including no shows, confirmation, cancellation &amp; rescheduling.
</li><li>Doctors calendar creation and updating &amp; maintaining doctors notes.
</li></ul>Maintaining the duty change as per the unit protocol.</div>
 <div>Minimum 1 year experience as a contact center agent in a patient focused environment and operation of multi-line switchboard system.</div>

Call Center Executive

Explore 125+ Customer service representative in Sharjah this May. Find roles across top companies and apply now to boost your career.