customer service representative

Danube Group

Job SummaryWe are looking for a dynamic and customer-focused Customer Service &amp; Sales Advisor who can effectively handle customer inquiries, provide exceptional service, and actively contribute to achieving sales targets. The role requires strong communication skills, product knowledge, and the ability to convert customer interactions into business opportunities.Key ResponsibilitiesCustomer Service<ul><li>Handle customer inquiries via phone, email, and in person in a professional and timely manner</li><li>Provide accurate information about products, services, pricing, and policies</li><li>Resolve customer complaints efficiently while ensuring high levels of satisfaction</li><li>Maintain strong relationships with customers through excellent service delivery</li><li>Record customer interactions and update systems accurately</li></ul>Sales &amp; Business Development<ul><li>Identify customer needs and recommend suitable products or services</li><li>Achieve individual and team sales targets</li><li>Upsell and cross-sell products to maximize revenue opportunities</li><li>Follow up on leads and convert inquiries into sales</li><li>Support promotional campaigns and marketing initiatives</li></ul>Operations &amp; Coordination<ul><li>Maintain proper documentation of sales and customer interactions</li><li>Coordinate with internal departments (logistics, finance, operations) to ensure smooth order processing</li><li>Ensure compliance with company policies and procedures</li><li>Provide feedback on customer trends and market demands</li></ul>Key Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field</li><li>2&ndash;5 years of experience in customer service and/or sales role</li><li>Strong communication and interpersonal skills</li><li>Sales-oriented mindset with customer-first approach</li><li>Proficiency in MS Office and CRM systems (experience with ERP/Oracle is an advantage)</li></ul>Job Type: Full-timePay: From AED4,000.00 per monthApplication Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li></ul>Experience:<ul><li>Indoor Sales : 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Sharjah (Required)</li></ul>Work Location: In person

Customer Service & Sales Advisor - Arabic Speaking

NMC Health plc

<div><div>Politely welcome patients that walk into the Pharmacy.
 
<ul><li>Attend all phone calls in pharmacy and responding to customer inquiries about medications,
</li></ul>prescriptions, and pharmacy services.
 
<ul><li>Answering calls promptly and professionally, providing information or directing calls to
</li></ul>appropriate staff members.
 
<ul><li>Assisting customers with general information about prescriptions (Approval Status)
</li><li>Referring patients to the pharmacist or technician if detailed or specific medication
</li></ul>information is required.
 
<ul><li>Ensure that patients/visitors receive a token number at the start to manage the patient flow
</li></ul>in the Pharmacy.
 
<ul><li>Make sure patients always receive satisfactory service.
</li><li>Communicate with the internal team to update all patients about their prescription&rsquo;s status.
</li><li>Communicate clearly and concisely with colleagues and patients using a respectful tone.
</li><li>Answer questions and give information based on knowledge of hospital or department and
</li></ul>organization regulations.
 
<ul><li>Actively seek customer input on their needs, requirements, preferences and feedback.
</li><li>Respect patient&rsquo;s right to confidentiality.
</li><li>Help ensure customer requirements or expectations are met through the effective use of
</li></ul>communication or feedback channels in accordance to company policy and procedures.
 
<ul><li>Understand and work according to corporate policies and procedures</li></ul></div></div>
 <div><div>Politely welcome patients that walk into the Pharmacy.
 
<ul><li>Attend all phone calls in pharmacy and responding to customer inquiries about medications,
</li></ul>prescriptions, and pharmacy services.
 
<ul><li>Answering calls promptly and professionally, providing information or directing calls to
</li></ul>appropriate staff members.
 
<ul><li>Assisting customers with general information about prescriptions (Approval Status)
</li><li>Referring patients to the pharmacist or technician if detailed or specific medication
</li></ul>information is required.
 
<ul><li>Ensure that patients/visitors receive a token number at the start to manage the patient flow
</li></ul>in the Pharmacy.
 
<ul><li>Make sure patients always receive satisfactory service.
</li><li>Communicate with the internal team to update all patients about their prescription&rsquo;s status.
</li><li>Communicate clearly and concisely with colleagues and patients using a respectful tone.
</li><li>Answer questions and give information based on knowledge of hospital or department and
</li></ul>organization regulations.
 
<ul><li>Actively seek customer input on their needs, requirements, preferences and feedback.
</li><li>Respect patient&rsquo;s right to confidentiality.
</li><li>Help ensure customer requirements or expectations are met through the effective use of
</li></ul>communication or feedback channels in accordance to company policy and procedures.
 
<ul><li>Understand and work according to corporate policies and procedures</li></ul></div></div>

Pharmacy Coordinator - UAEN

Platform Health Club LLC

Job description:<ul><li>Proactively identify and generate new leads through various channels, including online research, networking, and industry events.</li><li>Establish and maintain strong relationships with potential and current members, understanding their fitness goals and providing tailored recommendations.</li><li>Meet and exceed monthly sales targets and KPIs, contributing to the overall success of the gym.</li><li>Conduct timely follow-up with leads and trial members, ensuring a seamless and positive experience from initial contact through membership sign-up.</li><li>Participate in promotional events and community outreach activities to attract new members and increase brand awareness</li></ul>Requirements:<ul><li>Previous experience in a customer service, sales, or receptionist role, preferably within the fitness, health club, or hospitality industries.</li><li>Basic understanding of fitness and wellness principles, with an interest in health and fitness.</li><li>Proficient in using computers, POS systems, and Microsoft Office Suite. Experience with gym management software is advantageous.</li><li>Ability to work flexible hours, including early mornings, evenings, weekends, and holidays as needed.</li><li>Good communication skills (Arabic &amp; English)</li></ul>Work Location: In person

Membership Sales - Gym

The VL store

Job Title:Sales &amp; Marketing ExecutiveJob Description:We are looking for a motivated and reliable Sales &amp; Marketing Executive to join our team at VL. This is a hands-on role combining customer-facing sales with basic marketing responsibilities.The ideal candidate should be comfortable interacting with customers, handling online inquiries, and supporting day-to-day sales activities while assisting with simple marketing tasks.Key Responsibilities:<ul><li>Assist customers and handle inquiries (in-store, WhatsApp, and social media)</li><li>Drive sales and support in achieving targets</li><li>Manage online orders and customer follow-ups</li><li>Support marketing activities such as posting content and promotions</li><li>Maintain product knowledge and present items effectively</li><li>Ensure a positive customer experience at all times</li></ul>Requirements:<ul><li>Good communication and interpersonal skills</li><li>Basic understanding of sales and customer service</li><li>Familiarity with Instagram, WhatsApp, and online platforms</li><li>Positive attitude and willingness to learn</li><li>Ability to handle multiple tasks</li><li>Must have own residence visa (mandatory)</li><li>Previous experience in sales or retail of 2 years or more.</li></ul>Salary:AED 2,000 + CommissionHow to Apply:Interested candidates can apply directly through Indeed or send their CV via:Email: vegalinkscollection@gmail.comWhatsApp: +971 52 687 9948Company: VL &ndash; Import | Export | Wholesale | RetailJob Type: Full-timePay: AED2,000.00 per monthWork Location: In person

Sales and Marketing Representative

Sunny Wellness

About Sunny WellnessSunny Wellness is a premier health and aesthetic destination located in Sharjah, dedicated to providing a holistic approach to beauty and well-being. We specialize in a unique blend of traditional Ayurvedic therapies and advanced modern aesthetic treatments, including facial services and body contouring. Our mission is to provide world-class care and life-changing results for our patients in a serene and professional environment.The RoleWe are looking for an energetic, professional, and persuasive Female Call Center Agent to join our team in Sharjah. The primary focus of this role is to be the first point of contact for our &quot;leads&quot;&mdash;potential patients who reach out via our social media advertisements. You will be responsible for converting inquiries into confirmed bookings.Key Responsibilities<ul><li>Lead Management: Promptly answering all incoming calls and responding to WhatsApp inquiries from potential patients.</li><li>Appointment Setting: Scheduling consultations and treatments for doctors and therapists.</li><li>Lead Conversion: Explaining our services clearly and professionally to encourage patients to visit the clinic.</li><li>Database Management: Maintaining accurate records of all leads and follow-ups.</li><li>Customer Support: Providing high-quality customer service by answering questions about pricing, location, and treatment details.</li></ul>Requirements<ul><li>Gender: Female (Required).</li><li>Language: Native or professional-level Arabic speaker with good command of English.</li><li>Communication: Exceptional phone etiquette and professional writing skills for WhatsApp communication.</li><li>Experience: Previous experience in a medical center, spa, or sales-driven call center is a plus.</li><li>Location: Must be based in Sharjah or willing to commute easily.</li><li>Soft Skills: Patient, persuasive, and able to work under pressure during &quot;peak&quot; lead times (pre-EID, sales, etc.).</li></ul>Job Details<ul><li>Job Type: Full-time.</li><li>Location: Sharjah, UAE.</li><li>Salary: 3,000 &ndash; 3,500 AED per month (depending on experience).</li><li>Availability: Immediate joiners preferred.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>UAE: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Sharjah (Preferred)</li></ul>Work Location: In person

Female Call Center Agent

Spark Residence L.L.C

Hotel receptionist job description and duties<ul><li>Greet, welcome, and check in new guests</li><li>Inform guests of policies during the check-in process</li><li>Answer calls and direct calls to appropriate parties</li><li>Relay information to guests, such as hotel rates, services, hours</li><li>Make reservations, confirm reservations, and cancel reservations if needed</li><li>Ensure guests are in appropriate rooms</li><li>Answer all guest questions</li><li>Field guest requests and relay to appropriate parties</li><li>Verify guests&rsquo; payment methods</li><li>Deliver room keys, give guests directions to their rooms</li><li>Maintain records of guest room bookings</li><li>compute guests&rsquo; bills and post charges</li><li>Accommodate guests with extra pillows, cots, toiletries</li><li>Send messages to guests</li><li>Pick up mail, packages, and documents for guests</li><li>Field guest requests both in-person and by phone</li><li>Tell guests about local services, attractions, and dining options</li><li>Meet with housekeeping staff regularly</li><li>Create incident reports, daily activity logs, or other documents requested by management</li><li>Book and schedule conference rooms</li><li>Help with administrative and clerical tasks as needed</li><li>Maintain a positive attitude at all times</li><li>Help guests access the internet and WIFI</li><li>Go over all guest payments and charges during check-in and check-out as needed</li><li>Process credit cards and accept cash</li><li>Tell housekeeping when clients vacate rooms</li><li>Monitor guest&rsquo;s visitors to the hotel</li><li>Enforce hotel rules and regulations</li><li>Alert management of any wrongdoing or guest misconduct</li><li>Report emergencies to the authorities</li><li>Keep an orderly front desk and reception area</li></ul><ul><li>Have you graduated from high school or have their GED</li><li>Possess strong customer relations experience</li><li>Have you worked in the hospitality industry before or worked with guests in some capacity</li><li>Be proficient in Microsoft Office, Excel</li><li>Understand the booking and payment systems most hotels use, or be willing to learn</li><li>Possess strong mathematics skills</li><li>Possess administrative skills</li><li>Possess above-average writing and verbal skills</li><li>Be fluent in English and possibly Arabic</li><li>Must be female</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Hotel Receptionist ( Male Arabic Speaker)

Erick Trading

Qualifications:Presentable, courteous, punctual and dependable, with a high level of professionalism and interpersonal skills. Multi-tasking capability with strong organizational skills and proficiency in using Point-Of-Sales systems required. Strong communication skills in English is a MUST,Tagalog is a MUST and knowing Arabic is an advantage.High School Diploma is a MUST, any certification in office management will be a plus.Salary, Visa, Insurance and Accommodations (stay-in) will be provided by company.Must be able to start immediately.Qualified applicants, please send your CVs with valid contact details and passport validity information to hr@ ericktrco.aeJob Types: Full-time, PermanentPay: From AED1,800.00 per monthExperience:<ul><li>Cashier: 2 years (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>Work Location: In person

Ladies Salon Receptionist / Cashier

Explore 88+ Customer service representative in Sharjah this April. Find roles across top companies and apply now to boost your career.