it support engineer

senior electrical engineer

ai engineer

full stack engineer

infrastructure engineer

cybersecurity engineer

Zahr Freighters

<div>Zahr Freighters is looking for a dedicated and technically skilled IT Support Engineer to join our IT team in Dubai. This role is ideal for an IT professional with strong troubleshooting abilities who can maintain the company&rsquo;s technology infrastructure, provide technical support to employees, and ensure uninterrupted business operations. The successful candidate will play a vital role in keeping systems secure, reliable, and efficient.

Key Responsibilities:
<ul>
<li>Install, configure, and maintain desktop computers, laptops, printers, and other IT hardware.</li>
<li>Provide technical support for hardware, software, operating systems, and network-related issues.</li>
<li>Diagnose and resolve technical problems through on-site and remote support.</li>
<li>Monitor and maintain LAN/WAN networks, Wi-Fi connectivity, and internet services.</li>
<li>Manage user accounts, email systems, passwords, and access permissions.</li>
<li>Perform software installations, updates, antivirus management, and system maintenance.</li>
<li>Conduct regular system backups and assist with disaster recovery procedures.</li>
<li>Maintain IT asset inventories, technical documentation, and support records.</li>
<li>Coordinate with external vendors for equipment repairs and software licensing when required.</li>
<li>Ensure compliance with company IT policies and cybersecurity best practices.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;5 years of experience in IT support, desktop support, or system administration.</li>
<li>Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.</li>
<li>Experience with Active Directory, TCP/IP, LAN/WAN, VPN, Wi-Fi, and printer management.</li>
<li>Familiarity with cloud services, cybersecurity practices, and backup solutions.</li>
<li>Excellent analytical, troubleshooting, and communication skills.</li>
<li>Professional IT certifications such as CompTIA A+, Network+, Microsoft, or Cisco certifications are an added advantage.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Technical troubleshooting and diagnostic expertise</li>
<li>Strong knowledge of networking and IT infrastructure</li>
<li>Excellent customer service and communication skills</li>
<li>Time management and multitasking abilities</li>
<li>Problem-solving mindset with attention to detail</li>
</ul>
Why Join Zahr Freighters?

At Zahr Freighters, technology plays a critical role in supporting efficient freight forwarding and logistics operations. This IT Support Engineer position in Dubai offers an excellent opportunity to enhance your technical expertise, work with modern IT systems, and build a rewarding career in a dynamic and growing logistics organization.</div>

IT Support Engineer

Al Haktur IT Solutions

<div>Al Haktur IT Solutions is looking for a talented and customer-focused IT Support Engineer to join our technical support team in Dubai. This role is ideal for an IT professional with strong troubleshooting skills who can maintain computer systems, resolve technical issues, and ensure the smooth operation of the company&rsquo;s IT infrastructure. The successful candidate will provide reliable technical assistance while supporting business continuity and operational efficiency.

Key Responsibilities:
<ul>
<li>Install, configure, and maintain desktop computers, laptops, printers, and other IT equipment.</li>
<li>Provide technical support for hardware, software, operating systems, and network-related issues.</li>
<li>Diagnose and resolve technical problems through on-site and remote support.</li>
<li>Monitor and maintain company networks, servers, and IT infrastructure.</li>
<li>Manage user accounts, email configurations, passwords, and system access permissions.</li>
<li>Perform software installations, system upgrades, patches, and antivirus updates.</li>
<li>Conduct regular system backups and assist with disaster recovery procedures.</li>
<li>Maintain IT asset inventories, technical documentation, and support records.</li>
<li>Coordinate with vendors for hardware repairs, software licensing, and technical services when required.</li>
</ul>
Requirements:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li>
<li>2&ndash;5 years of experience in IT support, desktop support, or system administration.</li>
<li>Strong knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.</li>
<li>Experience with Active Directory, TCP/IP, LAN/WAN, Wi-Fi, VPN, and printer management.</li>
<li>Familiarity with cybersecurity best practices, cloud services, and backup solutions.</li>
<li>Excellent analytical, troubleshooting, and communication skills.</li>
<li>IT certifications such as CompTIA A+, Network+, Microsoft, or Cisco certifications are an advantage.</li>
</ul>
Skills &amp; Competencies:
<ul>
<li>Technical troubleshooting and problem-solving expertise</li>
<li>Strong knowledge of computer hardware, software, and networking</li>
<li>Excellent customer service and communication skills</li>
<li>Time management and multitasking abilities</li>
<li>Attention to detail and commitment to service excellence</li>
</ul>
Why Join Al Haktur IT Solutions?

At Al Haktur IT Solutions, technology and innovation drive everything we do. This IT Support Engineer position in Dubai offers an excellent opportunity to work with modern IT systems, enhance your technical expertise, and build a rewarding career within a dynamic, innovative, and rapidly growing technology organization.</div>

Qode

<div>Job Description &ndash; Lead Infrastructure &amp; Cloud Engineer
Position Title: Lead Infrastructure &amp; Cloud Engineer
Experience Level: 5&ndash;8 Years
Location: Dubai
Department: Information Technology (IT)
Job Summary
We are seeking a highly skilled and experienced Lead Infrastructure &amp; Cloud Engineer to manage, support, secure, and optimize the organization&rsquo;s on-premises and cloud infrastructure.
The ideal candidate will possess strong L2 and L3 support expertise across Microsoft technologies, Windows Server, Microsoft 365, identity management, virtualization, storage, backup solutions, and cloud platforms, including Microsoft Azure and Oracle Cloud Infrastructure (OCI).
The role is responsible for ensuring the availability, performance, security, scalability, and reliability of the organization&rsquo;s IT infrastructure and cloud environments. The successful candidate will also support business-critical systems and lead infrastructure modernization, cloud migration, automation, and digital transformation initiatives.
Key Responsibilities
Infrastructure Administration
Manage and maintain enterprise IT infrastructure environments.
Administer Windows Server environments and related services.
Monitor infrastructure performance, availability, capacity, and system health.
Manage operating system upgrades, security patching, and infrastructure lifecycle activities.
Ensure adherence to IT governance, security, compliance, and operational standards.
Provide advanced L2 and L3 support for infrastructure-related incidents and service requests.
Plan and implement infrastructure upgrades, migrations, and modernization initiatives.
Coordinate with application, cybersecurity, database, and network teams to maintain service availability.
Active Directory and Identity Management
Administer Active Directory, Organizational Units, DNS, DHCP, DFS, and Group Policies.
Manage Microsoft Entra ID and Microsoft Entra Connect.
Implement and support Identity and Access Management controls.
Support Single Sign-On and Multi-Factor Authentication.
Manage user provisioning, access permissions, privileged accounts, and identity security policies.
Implement Conditional Access policies and identity protection controls.
Monitor directory synchronization and resolve authentication-related issues.
Conduct periodic reviews of user access, administrative privileges, and inactive accounts.
Microsoft 365 Administration
Administer and support:
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive for Business
Microsoft Intune
Microsoft Defender
Microsoft Purview (preferred)
Additional responsibilities include:
Manage Microsoft 365 licensing and group-based licence allocation.
Troubleshoot mail flow, collaboration, synchronization, access, and security-related issues.
Support Microsoft 365 security, compliance, retention, and governance initiatives.
Manage Exchange Online policies, mailboxes, distribution groups, and shared mailboxes.
Configure and maintain Microsoft Teams and SharePoint administrative policies.
Support data-loss prevention, information protection, and eDiscovery requirements.
Monitor Microsoft 365 service health and coordinate resolution of service-impacting incidents.
Cloud Infrastructure Administration
Microsoft Azure
Administer Azure Virtual Machines, Storage Accounts, Virtual Networks, and related resources.
Configure Network Security Groups, VPN Gateways, private endpoints, and hybrid cloud connectivity.
Manage Azure subscriptions, resource groups, role-based access controls, and governance policies.
Administer Azure Backup and Azure Site Recovery.
Support Azure Monitor, Log Analytics, alerts, and infrastructure monitoring.
Implement Azure security controls, policies, and recommended cloud governance practices.
Optimize Azure resource utilization, licensing, and operational costs.
Support Azure landing zones and standardized cloud architecture.
Participate in cloud migration, modernization, and workload transformation projects.
Implement high-availability and disaster-recovery solutions for Azure workloads.
Oracle Cloud Infrastructure
Administer OCI Compute, Storage, Networking, Database connectivity, and Security services.
Manage Virtual Cloud Networks, subnets, route tables, security lists, and load balancers.
Configure and manage OCI Identity and Access Management.
Administer OCI compartments, policies, user groups, and access controls.
Support OCI Backup, Monitoring, Logging, and Disaster Recovery solutions.
Manage hybrid connectivity between OCI and on-premises environments.
Monitor OCI resource performance, availability, security, and cost.
Participate in OCI migration, modernization, and infrastructure deployment projects.
Implement high-availability and business-continuity solutions for OCI workloads.
Virtualization and Datacenter Management
Manage VMware vSphere and ESXi environments.
Administer Microsoft Hyper-V environments.
Provision, configure, and maintain virtual machines.
Manage virtual infrastructure capacity, availability, and performance.
Support high-availability, replication, and disaster-recovery configurations.
Manage host upgrades, firmware updates, and virtual infrastructure patching.
Perform datacenter capacity planning and resource optimization.
Support physical servers, racks, power, cooling, and datacenter-related infrastructure.
Coordinate with vendors for hardware maintenance and warranty support.
Storage and Backup Administration
Administer enterprise storage solutions, including:
NetApp
QNAP
HPE MSA
SAN and NAS platforms
Manage backup and recovery platforms, including:
Veeam Backup &amp; Replication
Azure Backup
Microsoft 365 backup solutions
OCI Backup and Recovery
Additional responsibilities include:
Monitor backup jobs and resolve failures.
Perform regular backup validation and restoration testing.
Conduct disaster-recovery exercises.
Define and maintain retention, replication, and recovery policies.
Maintain recovery documentation, runbooks, and operating procedures.
Ensure recovery objectives align with business requirements.
Monitor storage capacity, utilization, and performance.
Endpoint Management
Manage Microsoft Intune and modern device-management solutions.
Configure and deploy security baselines, compliance policies, and endpoint controls.
Manage Windows Autopilot and automated device provisioning.
Administer Windows device lifecycle and patch-management activities.
Manage application deployment and endpoint configuration policies.
Support desktop and laptop infrastructure.
Monitor device compliance and remediate non-compliant endpoints.
Support mobile device management and mobile application management requirements.
Infrastructure and Cloud Security
Implement infrastructure and cloud security controls.
Apply cybersecurity best practices and system-hardening standards.
Manage privileged access, administrative accounts, and role-based access controls.
Investigate and resolve infrastructure and cloud security incidents.
Manage system vulnerabilities, patch compliance, and configuration risks.
Support compliance assessments, security audits, and governance initiatives.
Work closely with cybersecurity teams to implement security recommendations.
Maintain secure configuration standards for servers, cloud platforms, storage, backup, and virtualization environments.
Support Microsoft Defender for Cloud and other relevant cloud security solutions.
Monitoring and Troubleshooting
Monitor infrastructure and cloud environments using:
SolarWinds
Azure Monitor
Log Analytics
OCI Monitoring
VMware monitoring tools
Microsoft 365 administrative and security portals
Additional responsibilities include:
Perform root-cause analysis for major incidents.
Resolve escalated L2 and L3 infrastructure and cloud issues.
Monitor system health, service availability, resource utilization, and performance.
Maintain incident, problem, and change-management records.
Develop preventive measures based on recurring incidents and performance trends.
Coordinate with vendors, service providers, and internal technical teams for complex issue resolution.
Participate in critical incident and service-restoration activities.
Automation and Infrastructure as Code
Develop PowerShell scripts to automate routine administrative activities.
Automate user provisioning, system reporting, health checks, and maintenance tasks.
Support infrastructure deployment through automation tools and standardized templates.
Implement Infrastructure as Code practices where applicable.
Maintain scripts, automation documentation, and version controls.
Identify opportunities to improve efficiency through automation and orchestration.
Projects, Documentation and Compliance
Lead infrastructure and cloud deployment projects.
Lead server, virtualization, storage, backup, and cloud migration initiatives.
Support new office and datacenter infrastructure deployments.
Maintain infrastructure and cloud architecture diagrams.
Develop and maintain technical documentation, operating procedures, and support runbooks.
Participate in business-continuity and disaster-recovery planning.
Support internal and external audits.
Evaluate and recommend new infrastructure and cloud technologies.
Manage project deliverables, technical risks, timelines, and vendor coordination.
Provide technical guidance and mentoring to infrastructure support team members.
Ensure all infrastructure changes follow the organization&rsquo;s change-management processes.
Required Technical Skills
Microsoft Technologies
Windows Server 2016, 2019, and 2022
Active Directory
Microsoft Entra ID
Microsoft Entra Connect
DNS
DHCP
DFS
Group Policy
PowerShell
Windows Failover Clustering
Certificate Services
Microsoft 365
Exchange Online
SharePoint Online
OneDrive for Business
Microsoft Teams
Microsoft Intune
Microsoft Defender
Microsoft Purview (preferred)
Microsoft Azure
Azure Administration
Azure Virtual Machines
Azure Storage
Azure Virtual Networks
VPN Gateways
Network Security Groups
Azure Backup
Azure Site Recovery
Azure Monitor
Log Analytics
Azure Policy
Role-Based Access Control
Microsoft Defender for Cloud
Cost Management
Oracle Cloud Infrastructure
OCI Compute
OCI Storage
OCI Networking
OCI Identity and Access Management
OCI Backup and Recovery
OCI Monitoring and Logging
OCI Security
OCI Load Balancing
OCI Disaster Recovery
Virtualization
VMware vSphere
VMware ESXi
VMware vCenter
Microsoft Hyper-V
High Availability and Replication
Backup and Storage
Veeam Backup &amp; Replication
NetApp
QNAP
HPE MSA
SAN and NAS technologies
Microsoft 365 backup solutions
Cloud backup and disaster recovery
Endpoint Management
Microsoft Intune
Windows Autopilot
Windows Update for Business
Endpoint compliance and configuration management
Application packaging and deployment
Automation
PowerShell scripting
Task automation
Infrastructure automation
Infrastructure as Code knowledge
Azure Resource Manager templates or Bicep (preferred)
Terraform knowledge (preferred)
Supporting Infrastructure Knowledge
TCP/IP
DNS and DHCP
Cloud connectivity
VPN technologies
Load balancing
Firewalls and security controls
Hybrid cloud architecture
Required Qualifications
Education
Bachelor&rsquo;s or Master&rsquo;s degree in Information Technology, Computer Science, Computer Engineering, Cloud Computing, or a related discipline.
Experience
5&ndash;8 years of experience in infrastructure and cloud engineering.
Strong L2 and L3 infrastructure troubleshooting experience.
Experience supporting enterprise and multi-site IT environments.
Hands-on experience administering Windows Server and Active Directory.
Strong Microsoft 365 administration experience.
Hands-on experience managing Microsoft Azure and OCI environments.
Experience with virtualization, storage, backup, disaster recovery, and endpoint-management technologies.
Experience leading infrastructure and cloud implementation or migration projects.
Experience supporting business-critical enterprise systems.
Working knowledge of cloud security, governance, and cost-optimization practices.
Preferred Certifications
Microsoft
Microsoft Certified: Azure Administrator Associate (AZ-104)
Microsoft Certified: Azure Solutions Architect Expert
Microsoft Certified: Windows Server Hybrid Administrator Associate
Microsoft 365 Certified: Administrator Expert
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Azure Security Engineer Associate
Oracle
OCI Architect Associate
OCI Architect Professional
OCI Cloud Operations Professional
Virtualization and Backup
VMware Certified Professional
Veeam Certified Engineer
Other Preferred Certifications
ITIL Foundation
Certified Cloud Security Professional
Terraform Associate
Key Competencies
Strong infrastructure and cloud troubleshooting skills.
Excellent analytical and problem-solving abilities.
Strong leadership, communication, and documentation skills.
Ability to manage critical incidents under pressure.
Infrastructure and cloud project implementation experience.
Strong customer service and stakeholder-management skills.
Ability to work independently and within cross-functional teams.
Ability to manage multiple projects and priorities simultaneously.
Strong understanding of infrastructure security, governance, and compliance.
Ability to mentor technical team members and provide technical direction.
Commercial awareness of cloud consumption, licensing, and cost optimization.</div>

Lead Infrastructure & Cloud Engineer

SPOTON TRAINING INSTITUTE

Job DescriptionThe Cybersecurity OT Trainer teaches Operational Technology (OT) cybersecurity concepts to students or working professionals. The trainer explains topics clearly, gives practical examples, and helps learners understand how to protect industrial systems in real work situations. The trainer also supports students during practice sessions and clears their doubts.Applicants can submit their resume or send it via WhatsApp to +971 52 697 1789.Job Types: Part-time, Temporary, Contract, FresherWork Location: In person

Freelance/ Part-time Cybersecurity OT Trainer

Innovative Solutions

<div>Our Company
Innovative Solutions (IS) is a leading Cybersecurity company established in 2003, with its headquarters in Riyadh and additional offices in Al Khobar, Jeddah, Dubai, and Abu Dhabi. We specialize in delivering Comprehensive Cybersecurity Solutions and Services encompassing Advisory Services, Technical Assurance, Solution Deployment, Professional Services, and Managed Security Services.
Our mission is &quot;Delivering secure and intelligent digital services that empower organizations&quot;
Role Description
We are seeking dynamic, high-caliber Account Managers to accelerate our commercial growth in the UAE. Positioned in our Dubai headquarters, you will lead high-impact revenue generation, acquire top tier enterprise clients, and serve as a trusted advisor to C-level executives navigating complex security transformations.
This role demands a sophisticated, value-driven sales strategist with a proven track record in complex tech solution selling, a strong regional network, and an aggressive focus on market penetration and margin health. 
 
 
Requirements<ul><li> 
Net-New Market Penetration: Spearhead strategic prospecting and business development to acquire high value enterprise logos across targeted verticals in the UAE.</li><li>Executive Stakeholder Engagement: Build and sustain multi-threaded relationships with Key Decision Makers-specifically C-Suite executives (CIOs, CISOs), IT Directors, and Procurement leadership.
</li><li>End-to-End Deal Execution: Direct the entire sales lifecycle, from qualification and discovery through strategy, solution alignment, commercial negotiation, and closing.
</li><li>Account Planning &amp; Territory Strategy: Formulate and execute tailored 30-60-90 day account plans to expand footprint, elevate retention, and capture cross-sell/up-sell revenue within key accounts.</li><li> Cross-Functional Leadership: Orchestrate internal domain experts (Pre-Sales Architecture, Delivery, and Strategic Vendor Partners) to deliver complex, multi-technology solution proposals.
</li><li>Commercial Precision &amp; Forecasting: Manage proposal development, value-based pricing, and commercial terms. Deliver accurate revenue forecasting and pipeline management via CRM.
</li><li> P&amp;L and Margin Integrity: Consistently hit or exceed revenue targets while maintaining healthy gross margins through value-led negotiation rather than price discounting.
</li><li>Market Leadership: Monitor regional cyber threat landscapes, regulatory mandates, and market shifts to position solutions effectively against competitors.
</li></ul>Candidate Profile &amp; Qualifications
<ul><li>UAE Market Experience: +3 to 5 years of specialized experience selling Enterprise Cybersecurity (SOC, IAM, Cloud Security, Endpoint, Managed Security Services) within the UAE region.
</li><li>Demonstrated Performance: Proven history of consistently exceeding sales quotas, managing pipeline velocity, and closing enterprise-scale transactions.
</li><li>Established CXO Network: Immediate accessibility to an active network of Enterprise IT and Security leadership across the UAE.
</li></ul>Communication &amp; Presence: Exceptional executive-level communication, negotiation, and storytelling skills; ability to simplify complex technical topics into clear business outcomes.
<ul><li>Operational Discipline: A high level of CRM hygiene, structural account planning, and self-directed drive to build and manage pipelines.</li></ul></div>

Account Manager - UAE Region

Nozomi Networks

<div>
 
 Now is an amazing time to join Nozomi Networks as we build the future of OT and IoT cybersecurity.
 
 
 We defend some of the world&rsquo;s largest organizations and critical infrastructure in more than 68 countries and we&rsquo;re just getting started. Our AI-powered cybersecurity platform secures operational technology (OT) and Internet of Things (IoT) infrastructures for enterprises and government entities across energy, manufacturing, transportation, resources, and critical infrastructure.
 
 
 
 As we expand our product portfolio and global presence, our Sales department is hiring an Account Manager. Whether our clients need fast product enhancements, onsite engineering support, or rapid deployment across continents, we deliver. We accelerate digital transformation by providing exceptional network visibility, threat detection and operational insight for OT and IoT environments.
 
 
 &nbsp;
 
 
 
 
 As the Account Manager, you will be entrusted with building and owning strong relationships with partners,&nbsp;prospects&nbsp;and customers in the&nbsp;
 
 
 region whilst evangelizing our value proposition with various stakeholders.&nbsp;Ultimately, you&nbsp;will&nbsp;be responsible for&nbsp;building high growth and repeatable business in your territory.
 
 
 &nbsp;
 
 
 
 
 This is an amazing opportunity for an up and coming sales professional who has a history of taking complete command of their territory and their responsibilities and whom want to make an impact on building the next great company. Leveraging partners to drive growth, you will also work with a Regional Sales Director, Systems Engineering, Customer Success, Product Management, Professional Services, Support, and Finance teams to open and close your deals.
 
 
 &nbsp;
 
 
 
 
 
 *This role will be covering Africa and the Levant region.&nbsp;
 
 
 
 
 
 We are looking for someone with solid proven experience in Cybersecurity Sales, who has high energy. Someone who is comfortable multitasking from prospecting through the Customer Lifecycle and generates a high volume of transactions on a monthly/quarterly basis. If this sounds like you, read on.
 
 
 &nbsp;
 
 
 
 
 
 In this role, you will:
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 Embody the Nozomi Networks Cultural Pillars and our mission to protect what matters most with transparency and trust
 
 
 &nbsp;
 
 </li>
 <li>
 
 Focus on new&nbsp;logo&nbsp;and new business development&nbsp;leveraging&nbsp;your network and qualifying leads for companies across multiple vertical markets in the territory to which you are assigned.
 
 </li>
 <li>
 Deliver successfully on quota targets.
 </li>
 <li>
 Build a strong pipeline of opportunities in your region from both new logo and expansion within the existing customer base.
 </li>
 <li>
 Provide accurate forecasting of quarterly bookings and business plan.
 </li>
 <li>
 Develop relationships with key stakeholders, evangelize value proposition and win renewable business.
 </li>
 <li>
 Offer a white-glove experience to customers. Be a trusted advisor for prospects and customers about the problem areas we solve. Develop expert-level knowledge of our value proposition.
 </li>
 <li>
 Meticulously orchestrate all customer activities and engagements, involving the Channel, Systems Engineering, Product Management, Customer Support, and Finance.
 </li>
 <li>
 Promptly share all customer information with internal teams using our CRM tools (SalesForce)
 </li>
 <li>
 Collaborate with Marketing for events.
 </li>
 <li>
 Secure key reference accounts in relevant verticals.
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 To be successful in this opportunity, you will have:
 
 
 
 &nbsp;
 
 
 <ul>
 <li>
 
 2+ years of proven experience within a vendor environment
 
 
 &nbsp;
 
 </li>
 <li>
 
 Hunter-mindset, with the ability to self-prospect and&nbsp;a go-getter&nbsp;personality
 
 </li>
 <li>
 Proven record of consistent, quarterly over-achievement
 </li>
 <li>
 Experience in selling Network Security products, and comfortable working in early-stage growth companies
 </li>
 <li>
 Understanding of selling SaaS in a subscription model with ACV targets
 </li>
 <li>
 Experience working with customers in the
 
 
 
 Africa and the Levant regions
 
 </li>
 <li>
 Direct Sales experience, ideally selling to industrial automation, industrial controls, and/or industrial security customers
 </li>
 <li>
 Knowledge of information security principles
 
 
 
 and networking technologies
 
 </li>
 <li>
 A background in OT/IoT with an industrial focus (Oil &amp; Gas, Utility, Manufacturing, etc.) is a plus
 </li>
 <li>
 Ability to navigate a customer, contacts and their decision-making processes
 </li>
 <li>
 Experience establishing and fostering strong Channel Partner relationships.
 </li>
 <li>
 High integrity and adept at the consultative approach of winning customer trust and selling value.
 </li>
 <li>
 Sales savvy with good communication, presentation, problem solving and persuasion skills
 </li>
 <li>
 Fluent in written and spoken English
 
 and Arabic
 
 </li>
 <li>
 A valid passport is required for travel
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 Core Competencies
 
 
 
 <ul>
 <li>
 
 Active Listening &amp; Communication
 
 </li>
 <li>
 Consultative Selling &amp; Needs Discovery
 </li>
 <li>
 Drive for Results
 </li>
 <li>
 Emotional Intelligence &amp; Empathy
 </li>
 <li>
 Objection Handling, Influencing &amp; Negotiation
 </li>
 <li>
 Planning &amp; Organizing
 </li>
 <li>
 Prospecting &amp; Lead Generation
 </li>
 <li>
 Sales Process &amp; Pipeline Management
 </li>
 <li>
 Teamwork, Collaboration &amp; Cultural Alignment
 
 &nbsp;
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Who we are and what we stand for:
 
 
 
 Nozomi Networks is the leader in OT and IoT Cybersecurity. We protect the world's critical infrastructure, industrial and government organizations from cyber threats by providing exceptional network visibility, threat detection and operational insight. We&rsquo;re always innovating and we hire the best at what they do to ensure our customers always have access to fast product enhancements, exceptional engineering support and rapid deployment across continents.&nbsp;If you like a challenge, and value integrity and customer success, we invite you to help Nozomi Networks build the future of OT and IoT cybersecurity.
 
 
 Diversity, Inclusion and Belonging are part of our core beliefs, at Nozomi Networks. Diversity of thought, background and culture broadens our knowledge of the world and helps us learn, grow, and gain new perspectives. What makes us all different is what makes us powerful.
 
 
 
 Our Global Benefits
 
 
 
 All of our benefits are customized to the country you are based in, naturally we want to get the best out of our Nozomiers, so we provide the best benefits packages, such as:
 
 <ul>
 <li>
 Health &amp; Wellness
 </li>
 <li>
 Financial
 </li>
 <li>
 Work-Life Balance
 </li>
 <li>
 Unparalleled Flexible Time-Off
 </li>
 </ul>
 
 
 Need to know information
 
 
 
 Successful candidates will be subjected to background verification checks.
 
 
 
 Be cautious of unsolicited messages, fake email addresses, requests for money and unclear job descriptions. Report suspicious activity to authorities. Our open job opportunities and descriptions are posted on Nozomi Networks' career page. If in any doubt please apply for opportunities on our careers website here.
 
 
 
 
 If you would like to know more about our Privacy Policy, please click here. Any questions about how we process personal information, or if you would like help exercising your privacy rights please contact us using the email provided within the Privacy Policy.
 
 
</div>

Account Manager, UAE

TALENTMATE

<div>
 
 Job Description
 
 
 
 
 Job Purpose
 
 
 
 At Emirates we believe in connecting the world to and through our global hub in Dubai and in constantly innovating to ensure our customers 'Fly Better'. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the worlds largest international airline and become a vital part of our cutting edge information and technology team as an
 
 IT Senior Operations &amp; Support Engineer - Middleware support.
 
 
 
 As an
 
 IT Senior Operations &amp; Support Engineer - Middleware support
 
 you will analyse, support, and resolve complex incidents raised both internally and externally, and recommend solutions to reduce the number of recurring incidents to the technical team. Proactively monitor, identify, and highlight incidents and risks to ensure that IT Service Operations remain within the agreed service levels and minimize the adverse impact on business operations.
 
 
 
 In This Role, You Will
 
 
 
 <ul>
 <li>
 Address customer issues and resolve Level 1 and Level 2 incidents for the Emirates Group Systems, ensuring minimal downtime and in line with the specific qualitative or quantitative targets and Key Performance Indicators(KPIs).
 </li>
 <li>
 Collaborate with internal teams and external vendors to diagnose and resolve technical issues efficiently.
 </li>
 <li>
 Utilise IT Service Management (ITSM) tools such as ServiceNow, Zendesk, or similar platforms to manage incidents, problems, assets, and change processes effectively.
 </li>
 <li>
 Perform root cause analysis of the reported incidents and recurring technical issues, conduct performance assessments and recommend improvements to enhance the system reliability. Contribute to the automation of the root cause analysis and incident response tools to improve response time and operational efficiency.
 </li>
 <li>
 Drive continuous improvement by proactively identifying and highlighting issues and risks that may impact the services provided by EGIT. Utilise observability platforms to monitor system performance and anomalies.
 </li>
 <li>
 Implement and support ITIL-based incidents, issues and change management processes while ensuring compliance with company cybersecurity, data protection, company policies, and industry regulations and best practices.
 </li>
 <li>
 Assist in deploying, configuring, configuring and upgrading IT systems to ensure optimal performance.
 </li>
 <li>
 Partake in a 24/7 on-call rotation, acting as an escalation point for unresolved tickets and providing timely solutions.
 </li>
 <li>
 Develop and maintain technical documentation, create knowledge-base articles, carry out knowledge transfer sessions, and mentor junior engineers to encourage a culture of continuous learning and knowledge sharing.
 </li>
 <li>
 Manage multiple priorities effectively by applying strong communication, analytical, and problem-solving skills to ensure timely and efficient service delivery.
 
 
 </li>
 </ul>
 Qualification
 
 
 
 To be considered for this role, you will must meet the below requirements:
 
 
 
 <ul>
 <li>
 Degree or honours (12+3 or equivalent).
 </li>
 <li>
 2+ years of experience in Information Technology.
 
 
 </li>
 </ul>
 
 Knowledge/Skills
 
 
 
 <ul>
 <li>
 Integration product support experience in TIBCO, SOLACE, WebSphere MQ.
 </li>
 <li>
 Expertise in microservices, event-driven solutions, API Gateway products (e.g., APIGEE, KONG), cloud integration (IPaaS like SnapLogic), and data streaming platforms like Kafka and Solace.
 </li>
 <li>
 Practical hands-on experience with observability platforms like Splunk, Dynatrace, Zabbix, AppDynamics, Datadog, and cloud platforms such as AWS and Azure.
 
 
 </li>
 </ul>
 Join our Technology Operations team, where you will play a pivotal role in our IT landscape, ensuring smooth operations and outstanding support for critical business functions globally. The team focuses on duty management, service support, infrastructure operations, change enablement, observability, and IT asset management. If you are passionate about delivering world-class IT services and fostering continuous improvement, we invite you to apply and contribute to the success of Emirates Group.
 
 
 Salary &amp; benefits
 
 
 Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers.
 
 
 Job Details
 
 
 Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: http://www.emirates.com Job Function: Information Technology (IT) Company Industry/
 
 
 Sector: Other
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
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 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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