operations manager

sales coordinator

sales manager

fleet coordinator

product manager

delivery manager

RP International

<div>
 <p>
  We are seeking an experienced and results-driven
  <strong>
   Delivery Manager
  </strong>
  with 5+ years of proven success leading complex digital and IT programs in an agile environment. Strong background in end-to-end delivery management, vendor coordination, and stakeholder alignment, with exposure to modern customer engagement technologies.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Lead the
   <strong>
    end-to-end delivery
   </strong>
   of complex IT and digital programs, ensuring projects are delivered on-time, within scope, and within budget.
  </li>
  <li>
   Implement and adapt
   <strong>
    Agile or hybrid delivery frameworks
   </strong>
   , including sprint/release planning, backlog management, and cross-functional coordination.
  </li>
  <li>
   Maintain
   <strong>
    governance, risk management
   </strong>
   , and
   <strong>
    quality standards
   </strong>
   throughout the delivery lifecycle.
  </li>
  <li>
   Collaborate with
   <strong>
    vendors and system integrators
   </strong>
   , driving accountability and ensuring delivery excellence across external partners.
  </li>
  <li>
   Act as a key point of contact for
   <strong>
    stakeholder engagement and reporting
   </strong>
   , ensuring transparent communication and alignment with business goals.
  </li>
  <li>
   Oversee initiatives involving
   <strong>
    contact centre solutions, chatbots, CRM, loyalty systems, and omnichannel engagement platforms
   </strong>
   .
  </li>
  <li>
   Facilitate alignment between
   <strong>
    technology, business, and customer experience teams
   </strong>
   to optimize program outcomes.
  </li>
  <li>
   Apply domain knowledge to support delivery of airline-specific systems and integrations, particularly in areas such as
   <strong>
    Amadeus, PSS, NDC/Offer-Order solutions
   </strong>
   .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Skills &amp; Experience:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    5+ years
   </strong>
   of experience in delivery management of digital or IT programs.
  </li>
  <li>
   Demonstrated success in delivering
   <strong>
    complex programs
   </strong>
   using
   <strong>
    Agile or hybrid methodologies
   </strong>
   .
  </li>
  <li>
   Strong knowledge of
   <strong>
    project governance
   </strong>
   , budgeting, and quality assurance.
  </li>
  <li>
   Experience working with
   <strong>
    third-party vendors and system integrators
   </strong>
   .
  </li>
  <li>
   Familiarity with customer engagement platforms such as
   <strong>
    chatbots, CRM, loyalty, self-service
   </strong>
   , and
   <strong>
    contact centre technologies
   </strong>
   .
  </li>
  <li>
   Exceptional
   <strong>
    stakeholder management
   </strong>
   and
   <strong>
    leadership skills
   </strong>
   ; able to influence and align cross-functional teams.
  </li>
  <li>
   Airline industry experience is a
   <strong>
    strong plus
   </strong>
   . Knowledge of
   <strong>
    Amadeus, PSS
   </strong>
   , or
   <strong>
    NDC/Offer-Order systems
   </strong>
   is
   <strong>
    highly desirable
   </strong>
   .
  </li>
 </ul>
 <p>
 </p>
</div>


Delivery Manager

AECOM

<div><b>Company Description</b><p><b><br>
Work with Us. Change the World.</b></p><p>
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world&rsquo;s most complex challenges and build legacies for future generations.</p><p>
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><p>
We're one global team driven by our common purpose to deliver a better world. Join us.</p><b><br>
Job Description</b><p><br>
We are seeking a dynamic and experienced Digital Delivery Manager to join our team in Abu Dhabi, United Arab Emirates. As a key member of our organization, you will be responsible for overseeing the successful delivery of complex digital projects, ensuring they meet quality standards, timelines, and budget constraints.</p><ul><li>
Manages DPD team members.</li><li>
In charge of BIM implementation on major projects.</li><li>
Develops and implements strategy for Digital Transformation of end-market business.</li><li>
Responsible of the implementation of the organization digital initiatives within C&amp;I business line.</li><li>
Research on new tools and processes to improve project delivery.</li><li>
Responsible for office BIM Standards, templates, library, etc. to enable efficient use of digital tools.</li><li>
Provides input into bids; methodology and staffing.</li><li>
Recruits, trains, and evaluates staff.</li><li>
Reviews and signs-off of Project BIM Execution Plans.</li><li>
Interface with Clients on major projects.</li><li>
Kick-off projects internally.</li><li>
Development and oversight of project delivery team training programs for Digital/BIM applications and processes.</li><li>
Provides regular updates on team and project performance to practice leads.</li><li>
Serves as Lead Verifier on projects confirming that the technical approach satisfies the client scope of services and expectations.</li><li>
Serves as Account Admin for the C&amp;I business line CDE.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Degree in relevant engineering e.g. Civil, structural or other relevant BSc Degree. BIM accreditation/certification required. Understanding of ISO 19650 and BS n PAS 1192</li><li>
Minimum 15+ years of experience, with 7+ years in a BIM coordination role. 5 Years of Supervisory experience is required.</li></ul><br>
<b>
Additional Information</b><div></div><p><b><br>
About AECOM</b></p><p>
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.</p><p>
AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients&rsquo; complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle &ndash; from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.</p><p><b>
What makes AECOM a great place to work</b></p><p>
You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you&rsquo;ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you&rsquo;ve always envisioned. Here, you&rsquo;ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.</p><p>
As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.</p></div>

Digital Delivery Manager

Wood PLC

<div><p>Wood is currently looking to recruit for a Package Delivery Manager &ndash; LLI Novated on ADNOC Gas EPCm project based in Abu Dhabi, UAE. #LI- OilandGasJobs #LI-EnergyJobs #LI- UAEJObs #LI- WorkinUAE #LI- EngineeringCareers
</p><p><b>Remarkable people, trusted by clients to design and advance the world.
</b></p><div><p><b>Our Clients and Projects
</b></p></div><div><p><b>Designing the future. Transforming the world.
</b></p></div><div><div><p>Across EMEA, our teams are providing solutions and expertise to support our growing client base, focused on combining maintenance and operations with asset management, modifications and engineering services across the energy and materials markets.
</p></div><div><p>We are focused on growth and our strategy is centered around building partnerships with our clients across the three regions: UK, Norway and the Middle East and Africa.
</p></div><div><div><p><b>What we can offer
</b></p></div><div><ul><li><b>Meaningful and interesting projects: </b>Delivered to high profile clients across the Energy Sector
</li></ul></div><div><ul><li><b>Commitment to Diversity and Inclusion: </b>We are an organization actively committed to diversity and inclusion across our business
</li></ul></div><div><ul><li><b>Competitive renumeration package: </b>With regular reviews to ensure we are rewarding at the right level in line with the market
</li></ul></div><div><ul><li><b>Medical Insurance: </b>Ensures inpatient, and outpatient medical care is available should you require treatment
</li></ul></div><div><ul><li><b>Group Life and Personal Accident Insurance </b>: The company provides Life Assurance cover
</li></ul></div><div><ul><li><b>End of Service Gratuity: </b>In line with UAE Labor Law, all employees are eligible for an End of Service benefit
</li></ul></div></div><div><div><ul><li><b>The Employee Share Plan </b>: Gives you the opportunity to purchase Wood shares and receive a match from the company
</li></ul></div><div><ul><li><b>Long Service Award: </b>Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years&rsquo; services of our employees at 5-year service milestones
</li></ul></div><div><ul><li><b>Commitment to continued professional development: </b>Development plans that are tailored to your individual needs and interests
</li></ul></div><div><ul><li><b>Global connections </b>: Join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
</li></ul><div><ul><li><b>Energy Transition Academy: </b>Join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems &ndash; delivered by experts in their field</li></ul></div></div></div></div></div>
<br><div><p><b>Job Purpose:
</b></p><p>The Package Delivery Manager &ndash; LLI Novated is responsible for managing the delivery of Long Lead Items (LLIs) that have been novated from the client to the EPC contractor. The role reports to the Senior Project Manager &amp; involves full lifecycle oversight of these packages from engineering coordination through procurement, manufacturing, inspection, logistics, delivery to site, installation, pre-com, commissioning till handover to End User / Operations - ensuring compliance with project requirements, schedules, and quality standards.
</p><p><b>Key Responsibilities:
</b></p><ul><li>Act as the primary point of contact for all matters related to novated LLI packages within the project scope.
</li><li>Engage with all stakeholders including Company where necessary.
</li><li>Manage and coordinate the delivery of novated equipment and packages, ensuring alignment with project schedules, cost targets, and technical requirements.
</li><li>Interface with engineering, procurement, Project Controls, expediting, quality, logistics, and construction teams to ensure timely and accurate information flow.
</li><li>Oversee vendor management, including technical clarification, progress tracking, inspections, and FATs (Factory Acceptance Tests).
</li><li>Monitor and report on progress, risks, and mitigation strategies for each novated package to senior management and the client.
</li><li>Ensure that all documentation (e.g., MRBs, ITPs, data books, certifications) is complete and compliant before delivery.
</li><li>Collaborate with QA/QC to address NCRs, deviations, and corrective actions related to LLI packages.
</li><li>Work closely with logistics teams to plan and execute safe, timely, and compliant delivery of equipment to the site.
</li><li>Participate in project meetings, vendor visits, and site coordination activities related to LLI equipment.
</li><li>Ensure smooth transition and handover of packages to construction, commissioning, and turnover teams.</li></ul></div>
<br><div><div><p><b>Skills And Qualifications
</b></p></div><div><p><b>What makes you remarkable?
</b></p></div><div><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world&rsquo;s most critical challenges.
</p></div><div><p><b>Expected:
</b></p><ul><li>Bachelor&rsquo;s Degree in Engineering
</li><li>Minimum 15 years of experience in multi-disciplinary, complex &amp; critical package management or procurement/delivery roles in EPC oil &amp; gas projects.
</li><li>Demonstrated experience managing long lead equipment (e.g., compressors, turbines, reactors, pressure vessels, etc.) through the full lifecycle.
</li><li>Strong understanding of novation processes and implications in EPC contract structures.
</li><li>Proficiency in using project management and procurement systems (e.g., SAP, Oracle, SmartPlant, etc.).
</li><li>Excellent stakeholder management, communication, and reporting skills.
</li><li>Familiarity with international codes, standards, and QA/QC practices.
</li><li>Strong problem-solving ability and attention to detail under schedule pressure.
</li></ul><p><b>Preferred:
</b></p><ul><li>PMP or equivalent project management certification.
</li><li>Previous experience on megaprojects in the oil &amp; gas (onshore/offshore) sector.
</li><li>Knowledge of Incoterms, import/export regulations, and logistics planning for oversized/critical equipment.</li></ul></div></div>
<br><div><div>Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com<br>
</div><div></div><br>
<div><b>Diversity Statement
</b></div><div>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.</div></div>

Package Delivery Manager – LLI Novated

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 With more than 14000 people around the globe, GHD is one of the world&rsquo;s leading professional services companies operating in the global markets of water, energy and resources, environment, property and buildings, and transportation. Serving clients across five continents and the Pacific region, GHD people share a passion for exceeding the expectations of our clients and contributing to their success.
 <br/>
 <br/>
 We are looking for a Senior Design Manager. Senior Design Manager is responsible for managing the design delivery of complex projects within a multi-disciplinary team, working closely with both the Project Manager and Project Director. This role involves overseeing design functions across multiple market sectors or business groups, ensuring seamless collaboration with regional and global teams to achieve project objectives and meet client requirements.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Senior Design Manager works closely with other regions and disciplines to secure additional project support as needed, optimizing resource utilization and providing expert knowledge to resolve design challenges across various project phases. They ensure all client requirements are well understood and incorporated into the design process to make informed, strategic decisions.
  </li>
  <li>
   Additionally, Senior Design Manager is responsible for managing and mentoring a high-performing design team. They work closely with Business Group leadership to monitor team performance, address resource requirements, manage absences, and ensure alignment with project delivery goals. The role requires a sense of ownership and responsibility, facing challenges proactively while balancing the needs of the team and the client to ensure successful project outcomes. They posses a sense of responsibility for own actions, faces challenges openly while understanding the needs of others to achieve successful outcomes.
  </li>
  <li>
   Senior Design Manager is accountable for the execution of design processes and project delivery within a complex, multi-disciplinary environment. This involves overseeing operational areas and ensuring that design management practices align with company standards, project objectives, and local legislative requirements. Senior Design Manager develops, implements, and continuously improves design management policies, processes, and procedures, drawing on global best practices and quality standards.
  </li>
  <li>
   They ensure that company standards, operating procedures, and processes are consistently followed across their projects, coordinating activities across disciplines to meet defined deadlines and project milestones in the most efficient manner.
  </li>
  <li>
   Senior Design Manager exercises discretion within set operational boundaries, ensuring that tasks are completed effectively and that resources are aligned to achieve the best outcomes for the client and the business.
  </li>
  <li>
   The role also involves collaborating with other teams and disciplines to enhance execution efficiency, ensuring adherence to company standards and supporting the delivery of high-quality design outcomes across all projects.
  </li>
  <li>
   Project Governance: Clarify roles and responsibilities within the project team and ensure project compliance with the organization's wider program and/or portfolio management decision-making structures and processes.
  </li>
  <li>
   Portfolio Management: Plan and manage the delivery of projects within an area of professional expertise, using an appropriate project management methodology to give assurance that intended outcomes are achieved.
  </li>
  <li>
   Project Team Management: Lead large project teams (or multiple small- to medium-sized teams); define the project vision, communicate the necessary outcomes, and provide guidance to achieve these outcomes; coordinate team actions across project activities; coordinate the flow of additional team members on and off the team, as needed; and build the capability of the team through training, coaching, and mentoring.
  </li>
  <li>
   Project Risk and Issue Management: Manage identification of risks, issues, dependencies, and constraints associated with the project, escalating these matters where appropriate. Where necessary, develop, agree on, and implement solutions to overcome these concerns.
  </li>
  <li>
   Project Benefit Realization: Deliver baseline assessments and post-implementation analyses to evaluate and track the realization of business benefits.
  </li>
  <li>
   Project Resource Management: Negotiate and manage deployment of project resource budgets, providing forecasts and presenting variances with narrative at appropriate review points to ensure effective utilization.
  </li>
  <li>
   Culture of Innovation: Drive a culture of innovation by creating multistakeholder solutions that boost creativity, innovation, and collaboration across business units, such as idea generation platforms, jam sessions, and hackathons.
  </li>
  <li>
   Leadership and Direction: Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.
  </li>
  <li>
   Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
  </li>
  <li>
   Transformational Change Management: Manage projects or substantial workstreams within a transformational change program, ensuring integration with related projects; use structured change management methodologies to build acceptance of change and to embed desired culture and behaviors.
  </li>
  <li>
   Stakeholder Management: Develop and implement stakeholder engagement plans for projects to identify relevant stakeholders, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice.
  </li>
  <li>
   Project Scope Definition: Plan and lead the delivery of a range of information gathering, analysis, and stakeholder consultation activities and specify, negotiate, and agree on project deliverables.
  </li>
  <li>
   Project Assurance: Manage the delivery of assurance reviews within a project, enable the delivery of assurance reviews by independent third parties, and take appropriate action to resolve any issues identified, to give senior stakeholders confidence that the project can deliver according to time, budget, and quality.
  </li>
  <li>
   Enterprise Business Analysis: Interpret the business need and identify solution recommendations to business problems at a business unit level.
  </li>
  <li>
   d positive about life.
  </li>
  <li>
   Influence &ndash; The ability to motivate and persuade others.
  </li>
  <li>
   Focus &ndash; Preference for organization, procedure, and exactitude.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Take on some of the world's toughest challenges- with everyone at GHD backing you every step of the way.
  <br/>
  <br/>
 </strong>
 <strong>
  At GHD, we celebrate the power of a multicultural workforce and champion individual achievement. As an equal opportunity employer, we are committed to providing fair and inclusive employment opportunities to all qualified candidates and employees&mdash;regardless of background, identity, or experience. We believe that diversity drives innovation, and we welcome the unique perspectives that each team member brings to our organization.
 </strong>
</div>


Senior Design Manager

AtkinsRéalis

<div><p>AtkinsR&eacute;alis is looking for a <b>Contract manager, </b>in<b> Abu Dhabi.</b></p><p><b>
About AtkinsR&eacute;alis</b></p><p>
Created by the integration of long-standing organizations dating back to 1911, AtkinsR&eacute;alis is a world-class engineering services and nuclear company dedicated to engineering a better future for our planet and its people. We create sustainable solutions that connect people, data and technology to transform the world's infrastructure and energy systems. We deploy global capabilities locally to our clients and deliver unique end-to-end services across the whole life cycle of an asset including consulting, advisory &amp; environmental services, intelligent networks &amp; cybersecurity, design &amp; engineering, procurement, project &amp; construction management, operations &amp; maintenance, decommissioning and capital. The breadth and depth of our capabilities are delivered to clients in strategic sectors such as Engineering Services, Nuclear and Capital. News and information are available at www.atkinsrealis.com or follow us on LinkedIn.</p><p>
Learn more about our career opportunities at: https://careers.atkinsrealis.com</p><p><b>
Requirements:</b></p><ul><li>
Degree qualified (BSc / MSc) professionally recognized (MRICS / FRICS) who has reached senior professional level in project delivery of large projects.</li><li>
10+ years of experience, preferably similar to this client / consultant project / role.</li><li>
Expert in reviewing, understanding and applying contacts and framework agreements.</li><li>
Experience in drafting contract particulars and appendices, compiling tender documents, tender negotiations, analysis and recommendations, negotiating contract conditions etc.</li><li>
Capable of reviewing existing operations within an organization through all the project pre and post contract phases (processes and procedures in both office and site).</li><li>
Assessing both the strengths and weaknesses and assisting in compiling a bespoke set of process and procedures of all the activities including but not limited to quality, progress, commercial matters, contractual matters, value, safety, design and construction.</li><li>
An experienced Commercial / Contracts Manager with a demonstrable track record in the delivery of large multi-functional projects.</li><li>
Strong negotiation and claims experience on major projects.</li><li>
Proven commercial / contractual acumen.</li><li>
Management of contractual correspondence, provide advice on and draft appropriate responses.</li><li>
Knowledge of project controls (especially change management) procedures.</li><li>
A &ldquo;rounded profile&rdquo;, comfortable with planning, analysis and managing process and commercial considerations. The successful candidate should also be able to drive for a successful delivery,</li><li>
Effective in building good working relationships within complex structures both within projects, with clients and internally.</li><li>
Assess and evaluate independent Consultants appointed by the client, review and report on compliance with their contractual terms and obligations.</li><li>
Asses and evaluate AtkinsR&eacute;alis compliance with their own contractual terms and obligations and provide recommendations for and oversee improvements.</li><li>
Whilst reporting direct to the Commercial Director for PDO, shall integrate with and fully support the PDO team, as well as the PMC&rsquo;s as / where applicable, with respect to contract administration and management.</li><li>
Deputise for PDO Commercial Director, where / if required.</li></ul><p><b>
Why choose AtkinsR&eacute;alis?</b></p><ul><li>
Tax-free salary.</li><li>
Life insurance coverage.</li><li>
Comprehensive medical insurance coverage.</li><li>
Paid Annual leave.</li><li>
Company gratuity scheme.</li><li>
Discretionary bonus program.</li><li>
Annual flight contribution.</li><li>
Relocation assistance.</li><li>
Transportation &amp; housing allowances.</li><li>
Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, as well as personal health, fitness, and nutrition consulting.</li></ul><p><b>
Your difference makes a difference.</b> We care for our people and are committed to creating an inclusive working environment where you can thrive and build a future you want to be a part of.</p><p>
AtkinsR&eacute;alis is committed to eliminating discrimination and encouraging diversity amongst our workforces. We aim to provide quality and fairness for all job applicants and employees and not to discriminate on grounds of gender, marital status, age, race, ethnic origin, religious conviction, or disablement. We oppose all forms of unlawful treatment and discrimination.</p><p>
Our aim is for the company to be representative of all sections of society and that each employee feels respected and able to give their best. We are committed to a policy of treating all our employees and job applications equally.</p><p><b>
We pursue this commitment by:</b></p><ul><li>
Having clear and concise procedures and guidelines for both line managers and employees to ensure policies are fully understood and implemented.</li><li>
Complying with the relevant employment legislation and codes of practice.</li><li>
Ensuring that all existing employees, potential employees, colleagues, and customers are treated equally and with respect.</li></ul></div>

Contract Manager

Core42

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Core42, a leader in AI-powered cloud and digital infrastructure, is driving transformative technology solutions globally. Leveraging advanced resources and partnerships, Core42 empowers clients to harness sovereign AI infrastructure, especially in sectors with stringent regulatory needs. With a mission to redefine digital transformation, we combine sovereign capabilities with scalable, high-performance compute infrastructure, positioning itself at the forefront of AI innovation in the Middle East and beyond.
 <br/>
 <br/>
 <strong>
  The opportunity
  <br/>
  <br/>
 </strong>
 Ensure the seamless and efficient delivery of services to Core42&rsquo;s roster of clients, playing a key role in managing the service delivery team, optimizing processes, and ensuring customer satisfaction throughout the project lifecycle. You will need a strong blend of leadership, technical expertise, and a customer-centric approach to drive successful project outcomes and build long-term client relationships.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Your key responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee the end-to-end project management process, from inception to completion.
  </li>
  <li>
   Ensure adherence to project timelines, budgets, and quality standards while effectively managing project risks and issues.
  </li>
  <li>
   Establish and maintain strong relationships with clients, understanding their unique needs, and ensuring the delivery of best-fit solutions.
  </li>
  <li>
   Proactively address client concerns and strive for excellence in service delivery.
  </li>
  <li>
   Continuously review and improve service delivery processes to enhance efficiency and effectiveness, identifying areas for automation, and implementing best-fit solutions to streamline workflows.
  </li>
  <li>
   Implement rigorous quality assurance practices to guarantee the delivery of high-quality solutions that meet or exceed client expectations, while conducting regular audits and performance evaluations to maintain service excellence.
  </li>
  <li>
   Efficiently allocate resources across various projects, balancing workload and optimizing team performance.
  </li>
  <li>
   Collaborate with other departments to ensure adequate staffing levels and technical expertise.
  </li>
  <li>
   Build effective cross-functional collaboration among various teams, such as sales, engineering, and operations.
  </li>
  <li>
   Lead and manage the service delivery team, inculcating a collaborative and high-performance work environment.
  </li>
  <li>
   Set clear objectives, provide guidance, and facilitate skill development to enhance the team's capabilities.
  </li>
  <li>
   Maintain clear communication channels to ensure everyone is aligned with project objectives and deliverables.
  </li>
  <li>
   Stay up-to-date with industry trends, best practices, and emerging technologies related to digital transformation, cloud, and cyber security.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Required skills / qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Computer Science, Information Technology, or a related field.
  </li>
  <li>
   At least 5 years of experience in IT service delivery or project management roles.
  </li>
  <li>
   Previous experience in managing teams and leading complex projects in the digital transformation, cloud, or cyber security domains.
  </li>
  <li>
   Proven track record of successfully managing multiple projects simultaneously, delivering on time and within budget.
  </li>
  <li>
   Demonstrated ability to build and maintain strong client relationships, understanding and anticipating their needs.
  </li>
  <li>
   Exceptional leadership qualities with the ability to motivate and guide team members towards achieving common goals.
  </li>
  <li>
   Strong analytical and problem-solving skills to identify root causes and develop effective solutions.
  </li>
  <li>
   Excellent written and verbal communication skills, including the ability to present complex technical concepts to both technical and non-technical stakeholders.
  </li>
  <li>
   A keen eye for detail and a commitment to delivering high-quality solutions
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Working At Core42 Offers
  <br/>
  <br/>
 </strong>
 With a diverse team of 1,100+ employees from 68 nationalities, we foster an inclusive, innovative and collaborative environment. At Core42, we foster a culture grounded in trust, accountability and high performance. We are united by our values:
 <strong>
  Grit
 </strong>
 , where we overcome challenges with resilience and determination,
 <strong>
  Passion
 </strong>
 , which drives us to pursue excellence in everything we do, and
 <strong>
  Impact
 </strong>
 , as we aim to inspire progress and create meaningful change. Our team members thrive in an environment where each person&rsquo;s contributions propel us forward, and together, we commit to achieving extraordinary results.
 <br/>
 <br/>
 <ul>
  <li>
   Competitive Salary: We offer an attractive salary package based on your skills and experience
  </li>
  <li>
   Yearly Bonus: In recognition of your contributions, you will receive a performance-based annual bonus
  </li>
  <li>
   Exclusive Discount Cards: Access special benefits with Esaad and Fazaa cards, offering discounts across a wide range of services
  </li>
  <li>
   Premium Family Insurance: We provide comprehensive health coverage, including dental, vision and life insurance, ensuring the well-being of you and your family
  </li>
  <li>
   Learning &amp; Development: We offer access to top-tier learning platforms to help you grow in your career. Learn at your own pace with unlimited access to premium courses.
  </li>
 </ul>
</div>


Manager - Cloud Operations

Terracotta International 

<p>We are seeking a driven and experienced <b>Customer Success Manager (EOR Business)</b> to manage and guide our HR service delivery team within the <b>Employee of Record (EOR)</b> function. Based in Abu Dhabi, this role is critical in ensuring seamless HR operations and client satisfaction across our EOR portfolio. The ideal candidate will possess a strong foundation in HR practices, a deep understanding of UAE labor law, and proven leadership abilities in a client-facing environment.</p><p><b>Key Responsibilities:</b></p><p><b>Team Leadership &amp; Service Oversight:</b></p><ul><li>Lead, mentor, and support a team of HR professionals responsible for servicing EOR clients.</li><li>Allocate workloads, monitor performance, and ensure SLAs and quality benchmarks are consistently met.</li><li>Conduct team meetings, performance appraisals, and training to build capabilities and engagement.</li></ul><p><b>Client Relationship Management:</b></p><ul><li>Act as the primary escalation point for client HR concerns and service-related issues.</li><li>Develop strong, long-term relationships with clients by understanding their HR needs and aligning internal service delivery accordingly.</li><li>Partner with the business development team during client onboarding, proposals, and renewals.</li></ul><p><b>HR Compliance &amp; Documentation:</b></p><ul><li>Oversee the drafting, review, and execution of employment contracts, amendments, and HR-related agreements.</li><li>Ensure all documentation and HR processes comply with UAE labor laws and internal policies.</li><li>Monitor regulatory changes and guide the team to maintain ongoing compliance.</li></ul><p><b>Employee Relations &amp; Advisory:</b></p><ul><li>Provide guidance on employee relations issues including grievances, disciplinary actions, and conflict resolution.</li><li>Support investigations into HR issues and recommend appropriate actions in line with policies and labor laws.</li><li>Coach internal team members and client stakeholders on best practices in people management.</li></ul><p><b>Operational Excellence &amp; Reporting:</b></p><ul><li>Drive operational efficiency by optimizing HR workflows and EOR service models.</li><li>Oversee accurate and timely processing of payroll, benefits, onboarding/offboarding, and record-keeping.</li><li>Prepare and present regular reports on team productivity, client satisfaction, and compliance status to leadership.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li><li>Minimum 8-10 years of HR experience, with at least 3-4 years in a supervisory or client-facing role.</li><li>Strong command of UAE employment laws, HR policies, and EOR business models.</li><li>Excellent interpersonal, communication, and problem-solving skills.</li><li>Proficiency in HRIS systems, Microsoft Office, and payroll/benefits platforms.</li></ul><p><b>Preferred:</b></p><ul><li>Professional HR certification (e.g., CIPD, SHRM).</li><li>Prior experience in an EOR, PEO, or HR outsourcing firm.</li></ul><p>Job Type: Full-time</p><p>Pay: From AED15,000.00 per month</p><p>Application Question(s):</p><ul><li>Notice Period</li><li>Salary Expectation </li><li>Overall experience in the EOR business vertical?</li></ul>

Customer Success Manager (EOR Business)

Explore 854+ Delivery manager in Abu Dhabi this September. Find roles across top companies and apply now to boost your career.