operations manager

inventory controller

marketing manager

product manager

sales manager

store manager

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 171913
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A&rdquo;rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Store Manager is responsible for leading a store team to achieve exceptional customer service standards and in-store execution, which are pivotal for sustainable sales growth and profitability. This role requires excellent communication skills and the ability to analyze sales figures. The Store Manager directs the store team, including Beauty Advisors, Specialists, Makeup Artists, and Inventory Controllers, ensuring alignment with company objectives and financial targets.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Profit Financial
 
 
 <ul>
 <li>
 Drive, monitor, and review sales performance to deliver sales budget at the store level.
 </li>
 <li>
 Conduct monthly meetings focusing on category sales performance to update and recommend improvement plans.
 </li>
 <li>
 Implement strategies to achieve sales targets of exclusive products and provide feedback on promotional effectiveness.
 </li>
 <li>
 Manage and control store-approved OPEX budgets, including utilities, wrap supply, and staff costs.
 </li>
 <li>
 Recommend and initiate plans to optimize controllable expenses of the store.
 </li>
 <li>
 Achieve shrinkage budget below tolerance level through day-to-day monitoring of Retail Operating Standard Compliance.
 
 
 </li>
 </ul>
 Commercial
 
 
 <ul>
 <li>
 Check and review the implementation of display and timely replenishment of stocks.
 </li>
 <li>
 Manage availability and ensure timely replenishment of stocks.
 </li>
 <li>
 Ensure accurate and timely inventory adjustments and compliance with Brand Service Standards.
 </li>
 <li>
 Enhance customer shopping experience to exceed expectations.
 </li>
 <li>
 Handle product queries and complaints, offering advice aligned with Brand Service Standards.
 </li>
 <li>
 Drive loyalty member programs and initiatives to achieve target transaction participation.
 </li>
 <li>
 Promote and drive selling techniques to increase conversion/transaction rate.
 </li>
 <li>
 Cascade and implement ongoing promotions and store activities following standard guidelines.
 
 
 </li>
 </ul>
 Process
 
 
 <ul>
 <li>
 Ensure policies, brand standards, grooming guidelines, and internal control procedures are communicated and followed.
 </li>
 <li>
 Demonstrate strong analytical skills and understanding of system and reporting.
 </li>
 <li>
 Monitor store controllable expenses and supervise loss, asset protection, and risk management.
 </li>
 <li>
 Liaise with mall management and prepare store documentation (daily reports, banking, refunds, exchanges).
 </li>
 <li>
 Perform cashiering duties ensuring compliance with SOPs.
 
 
 </li>
 </ul>
 People
 
 
 <ul>
 <li>
 Plan and monitor Personal Development Plans and in-role development interventions.
 </li>
 <li>
 Identify, implement, and monitor team learning interventions.
 </li>
 <li>
 Review and discuss performance appraisal and personal plans of direct reports.
 </li>
 <li>
 Implement action plans for employee engagement.
 </li>
 <li>
 Conduct performance reviews and discussions to improve team competencies.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Strong leadership and problem-solving skills.
 </li>
 <li>
 Excellent customer service and results-oriented approach.
 </li>
 <li>
 Proactive with the ability to take initiative and work collaboratively.
 </li>
 <li>
 Integrity, trust, and ability to handle ambiguity in a retail environment.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Bachelor or Master degree preferred.
 </li>
 <li>
 Minimum of 5 years experience in retail and team management within the beauty sector.
 </li>
 <li>
 Strong knowledge of the beauty industry and retail operations, including stock management and visual merchandising.
 </li>
 <li>
 Demonstrated management skills with a focus on people development and customer service.
 
 
 </li>
 </ul>
 We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
 
 
 Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate
 
 why
 
 this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
 
 
 As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
</div>

Store Manager

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Assistant Store Manager | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Assistant Store Manager supports the Store Manager in all aspects of day-to-day store operations including the achievement of sales targets and managing and developing the store teams to maximize profitability, maintain brand and company image, ensure operational compliance and offer an excellent customer experience. The Deputy for the Store Managers will manage the operations of the store in their absence and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
 <li>
 Lead the team in excellent customer service standards and enable the fulfillment of exceptional customer experiences through a clear understanding of company/brand CX standards, individual customer needs, and an awareness of current trends and competitor.
 </li>
 <li>
 Drive the Store team to deliver the highest levels of customer service at all times.
 </li>
 <li>
 Build and maintain professional relationships with support teams, providing regular relevant feedback to Marketing, Buying and Planning.
 </li>
 <li>
 Drive sales and take initiative to increase sales and business improvement through keen awareness of set KPI targets.
 </li>
 <li>
 Manage and implement all sales promotions and brand activities, providing communication to the relevant support teams to ensure maximization of sale.
 </li>
 <li>
 Maximize sales opportunities through clear and consistent communication with the Buying and Planning departments.
 </li>
 <li>
 Ensure smooth store operations in the absence of the store manager, dealing with any potential disruptions to the business in a timely manner.
 </li>
 <li>
 Implement, manage and maintain compliance to Company policies and guidelines to minimize stock loss and damage.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 Diploma - High school certificate
 </li>
 <li>
 Qualification in Retail related field is an added advantage
 </li>
 <li>
 Minimum 4-5 years&rsquo; industry experience
 </li>
 <li>
 Management skills
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model
 </li>
 </ul>
</div>

Assistant Store Manager

Heilan General Trading LLC

Position Objective:The Assistant Store Manager supports the Store Manager in daily operations, team leadership, and achieving sales targets. This role focuses on developing management skills while ensuring excellent customer service and operational efficiency.Key Responsibilities:Team Leadership:<ul><li>Assist Store Manager in supervising daily operations and staff performance</li><li>Support training and development of Sales Associates</li><li>Foster positive work environment and maintain team morale</li></ul>Sales &amp; Customer Service:<ul><li>Drive sales targets through team motivation and effective strategies</li><li>Ensure exceptional customer service standards</li><li>Handle customer complaints and service issues</li><li>Support promotional activities and loyalty programs</li></ul>Operations Management:<ul><li>Oversee daily store operations and procedures</li><li>Assist in stock management, ordering, and inventory control</li><li>Ensure visual merchandising and store presentation standards</li><li>Monitor loss prevention and security protocols</li><li>Prepare reports and assist with administrative tasks</li></ul>Qualification<ul><li>The ideal Sales Associate should have a minimum diploma or degree qualification</li><li>2-4 years retail management experience</li><li>Previous experience with international retail brands preferred</li></ul>Key Skills:<ul><li>Strong leadership and team management abilities</li><li>Fluent in English with excellent communication skills</li><li>Computer proficiency and POS system experience</li><li>Goal-oriented mindset with drive to achieve targets</li><li>Adaptability in fast-paced retail environment</li><li>Cultural sensitivity for Dubai's diverse customer base</li></ul>Requirements:<ul><li>Professional appearance and positive attitude</li><li>Flexibility for extended hours during peak periods</li><li>Willingness to relocate within UAE if required</li></ul>What We Offer:Join our prestigious retail team with over 20 years of fashion industry leadership. As Assistant Store Manager, you'll work in a professional environment with clear career progression opportunities, competitive salary, performance incentives, comprehensive training, and employee benefits.Job Type: Full-timePay: AED4,800.00 - AED6,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>management: 2 years (Required)</li></ul>

Assistant Store Manager - eleventy

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Position Objective:
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Key Responsibility:
 
 
 
 
 Financial:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve the store target and store KPIs.
 </li>
 <li>
 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
 </li>
 </ul>
 
 Process:
 
 
 
 <ul>
 <li>
 To conduct regular financial and stock audits.
 </li>
 <li>
 To regularly update track and communicate the store dashboard.
 </li>
 <li>
 To maintain the VM standards in the store.
 </li>
 <li>
 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
 </li>
 <li>
 Oversee day-to-day store operations, including opening and closing procedures.
 </li>
 <li>
 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
 </li>
 <li>
 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
 </li>
 <li>
 Implement and enforce company policies and procedures to ensure compliance.
 </li>
 <li>
 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
 </li>
 <li>
 Develop and implement action plans based on performance metrics to drive results.
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise.
 </li>
 <li>
 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
 </li>
 <li>
 Recruit, train, and develop a high-performing sales team.
 </li>
 <li>
 Monitor and manage store expenses, budgets, and financial goals.
 
 
 </li>
 </ul>
 
 Customer:
 
 
 
 <ul>
 <li>
 To drive the store team to achieve club apparel, NPS and DSES goals.
 </li>
 <li>
 To maintain a relationship with the mall management.
 </li>
 <li>
 To effectively communicate with the office back-end team regarding store-related activities.
 </li>
 <li>
 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
 </li>
 <li>
 To manage people in regards with performance and conduct of store employees.
 
 
 </li>
 </ul>
 
 Learning:
 
 
 
 <ul>
 <li>
 To constantly upgrade the skills of self and team and create a pipeline of future store managers
 </li>
 <li>
 Identifying the learning gaps of the team and creating a process to address the same.
 </li>
 <li>
 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Store Manager - Forever New

Abercrombie & Fitch Co.

<div>
 
 Company Description
 
 
 
 Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
 
 
 The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
 
 
 At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
 
 
 
 Job Description
 
 
 
 The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store&rsquo;s organization.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Customer Experience
 </li>
 <li>
 Drive Sales
 </li>
 <li>
 OMNI Channel Fulfillment
 </li>
 <li>
 Store Presentation and Sales Floor Supervision
 </li>
 <li>
 Store &amp; Stockroom Operations
 </li>
 <li>
 Staffing, Scheduling, and Payroll Management
 </li>
 <li>
 Training and Development
 </li>
 <li>
 Communication
 </li>
 <li>
 Asset Protection
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 
 What It Takes
 
 
 
 
 <ul>
 <li>
 Bachelors Degree OR one year of supervisory experience in a customer-facing role
 </li>
 <li>
 Strong problem-solving skills
 </li>
 <li>
 Inclusion &amp; Diversity Awareness
 </li>
 <li>
 Ability to show up in a fast-paced and challenging environment
 </li>
 <li>
 Team building skills
 </li>
 <li>
 Self-starter
 </li>
 <li>
 Drive to achieve results
 </li>
 <li>
 Multi-Tasking
 </li>
 <li>
 Fashion Interest &amp; Knowledge
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What You&rsquo;ll Get
 
 
 
 As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward.
 
 
 <ul>
 <li>
 Quarterly Incentive Bonus Program
 </li>
 <li>
 Annual return flight ticket
 </li>
 <li>
 Merit eligibility - salary increase based on Annual performance review
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 3 Paid Comp Days
 </li>
 <li>
 Merchandise Discount
 </li>
 <li>
 Medical, Dental, Health and Life Insurance
 </li>
 <li>
 Associate Assistance Program - professional and confidential mental and behavioral health counseling
 </li>
 <li>
 Carrot Fertility and Adoption
 </li>
 <li>
 Headspace mental health and wellness application membership
 </li>
 <li>
 Paid Parental and Adoption Leave
 </li>
 <li>
 Training and Development
 </li>
 <li>
 Opportunities for Career Advancement, we believe in promoting from within
 </li>
 <li>
 A Global Team of People Who'll Celebrate you for Being YOU
 </li>
 <li>
 Some of the above benefits can be availed upon completion of the probationary period
 
 
 </li>
 </ul>
 SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
 
 
 Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer
</div>

Abercrombie & Fitch / Hollister - Assistant Store Manager, Abu Dhabi

Damas Jewellery

<div>
 
 Sales
 
 
 
 <ul>
 <li>
 Receive and engage with the customer to understand the customer&rsquo;s requirement
 </li>
 <li>
 Introduce the various product collections to the customers and facilitate customer buying decisions
 </li>
 <li>
 Prepare the estimate of the products selected and completing the sales transaction
 </li>
 <li>
 Achieve category-wise sales target for the allocated section
 </li>
 <li>
 Assist the customer in a sales return or repair work
 
 
 </li>
 </ul>
 
 Store Management
 
 
 
 <ul>
 <li>
 Adhere to the standard operating procedures in the store
 </li>
 <li>
 Adhere to cost savings practices undertaken in the store
 </li>
 <li>
 Count and maintain the account of stock daily by managing the record of the opening stock and closing stock in the section allocated Report the sold sock and ensure the stock replenishment
 </li>
 <li>
 Ensure proper and attractive display of the products at the appropriate counter
 </li>
 <li>
 Transfer the stock to the locker at the close of the day
 </li>
 <li>
 Maintain safety of products displayed to customers and communicate promptly to the superiors about any potential theft
 </li>
 <li>
 Monitor the dead stock and liaison with the store manager to minimise the same
 </li>
 <li>
 Provide support to the marketing team, VM team and IRSG teams in ensuring the compliance of the store and improve footfall
 </li>
 <li>
 Develop and maintain relationship and network with competitors to leverage leading practices &amp; learning to improve store level processes
 
 
 </li>
 </ul>
 
 Feedback Management
 
 
 
 <ul>
 <li>
 Collate and relay customer feedback to the corporate teams like the merchandising, retail operations etc. to improve customer satisfaction and store ratings
 </li>
 <li>
 Manage customer queries and complaints as per the company guidelines
 </li>
 </ul>
</div>

Sales Consultants - Tanishq x Damas

Explore 503+ Store manager in Abu Dhabi this October. Find roles across top companies and apply now to boost your career.

503 store manager jobs IN Abu Dhabi

Store Manager

Assistant Store Manager

Assistant Store Manager

Assistant Store Manager - eleventy

Store Manager - Forever New

Abercrombie & Fitch / Hollister - Assistant Store Manager, Abu Dhabi

Sales Consultants - Tanishq x Damas