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Etihad Airways

<div><div><div><div><h2 class="jobSectionHeader">Job Description</h2></div><div>
Synopsis
Etihad Airways is seeking an experienced Head of Enterprise IT to lead the delivery of a large-scale SAP S/4HANA transformation across Finance, Procurement, Human Resources, and other enterprise functions.
The role will be responsible for defining the transformation strategy, leading implementation partners, managing programme governance, and ensuring successful business adoption. The successful candidate will bring deep SAP expertise, enterprise programme leadership experience, and a proven track record delivering complex transformation initiatives in large organizations.
Accountabilities<ul><li>
Lead the end-to-end delivery of the SAP S/4HANA transformation programme across Finance, Procurement, HR, and related business functions.</li><li>
Develop and execute the ERP transformation roadmap aligned with business and digital transformation objectives.</li><li>
Overall responsible for Agile and waterfall projects.</li><li>
Establish programme governance, budget controls, risk management, and benefits realization frameworks.</li><li>
Partner with Finance, Procurement, HR, and Technology stakeholders to design future-state business processes and technology solutions.</li><li>
Drive process standardization and optimization enabled by SAP S/4HANA.</li><li>
Manage System Integrators, consulting partners, vendors, and delivery teams.</li><li>
Oversee programme delivery across design, build, testing, data migration, cutover, deployment, and hypercare phases.</li><li>
Ensure integration between SAP and enterprise applications, operational platforms, and third-party systems.</li><li>
Lead business readiness, change management, training, and adoption activities.</li><li>
Provide regular executive reporting, steering committee updates, and programme governance oversight.</li><li>
Ensure compliance with governance, audit, security, and regulatory requirements.</li><li>
Identify opportunities to leverage AI and automation capabilities to improve business processes and ERP outcomes.</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Qualifications</h2></div><div>
Education &amp; Experience<ul><li>
Bachelor's degree in Information Technology, Computer Science, Engineering, Finance, Business Administration, or a related field.</li><li>
MBA or Master's degree preferred.</li><li>
Minimum 15 years of experience leading large-scale enterprise transformation programmes.</li><li>
Minimum 8 years of SAP programme delivery experience, including at least one full SAP S/4HANA implementation.</li><li>
Proven experience leading Finance, Procurement, and HR transformation initiatives.</li><li>
Strong experience managing large implementation budgets, external vendors, and system integrators.</li><li>
Strong delivery record across both Agile and Waterfall project methodologies.</li><li>
Extensive experience managing executive stakeholders, programme governance, and organizational change.</li></ul></div></div><div><div><h2 class="jobSectionHeader"> 
Additional Information</h2></div><div></div><div>
Etihad Airways is more than the UAE&rsquo;s national airline - we&rsquo;re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our &ldquo;Journey 2030&rdquo; ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.
To learn more visit www.etihad.com
Recruitment Fraud Alert 
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</div></div></div></div>

Head of Enterprise IT (Finance, HR and Group Functions)

<div>Job Description 
Synopsis
Etihad Airways is seeking an experienced Head of Enterprise IT to lead the delivery of a large-scale SAP S/4HANA transformation across Finance, Procurement, Human Resources, and other enterprise functions.
The role will be responsible for defining the transformation strategy, leading implementation partners, managing programme governance, and ensuring successful business adoption. The successful candidate will bring deep SAP expertise, enterprise programme leadership experience, and a proven track record delivering complex transformation initiatives in large organizations.
Accountabilities<ul><li>
Lead the end-to-end delivery of the SAP S/4HANA transformation programme across Finance, Procurement, HR, and related business functions.</li><li>
Develop and execute the ERP transformation roadmap aligned with business and digital transformation objectives.</li><li>
Overall responsible for Agile and waterfall projects.</li><li>
Establish programme governance, budget controls, risk management, and benefits realization frameworks.</li><li>
Partner with Finance, Procurement, HR, and Technology stakeholders to design future-state business processes and technology solutions.</li><li>
Drive process standardization and optimization enabled by SAP S/4HANA.</li><li>
Manage System Integrators, consulting partners, vendors, and delivery teams.</li><li>
Oversee programme delivery across design, build, testing, data migration, cutover, deployment, and hypercare phases.</li><li>
Ensure integration between SAP and enterprise applications, operational platforms, and third-party systems.</li><li>
Lead business readiness, change management, training, and adoption activities.</li><li>
Provide regular executive reporting, steering committee updates, and programme governance oversight.</li><li>
Ensure compliance with governance, audit, security, and regulatory requirements.</li><li>
Identify opportunities to leverage AI and automation capabilities to improve business processes and ERP outcomes.</li></ul> 

Qualifications 
Education &amp; Experience<ul><li>
Bachelor's degree in Information Technology, Computer Science, Engineering, Finance, Business Administration, or a related field.</li><li>
MBA or Master's degree preferred.</li><li>
Minimum 15 years of experience leading large-scale enterprise transformation programmes.</li><li>
Minimum 8 years of SAP programme delivery experience, including at least one full SAP S/4HANA implementation.</li><li>
Proven experience leading Finance, Procurement, and HR transformation initiatives.</li><li>
Strong experience managing large implementation budgets, external vendors, and system integrators.</li><li>
Strong delivery record across both Agile and Waterfall project methodologies.</li><li>
Extensive experience managing executive stakeholders, programme governance, and organizational change.</li></ul> 
Additional Information<div></div> 
Etihad Airways is more than the UAE&rsquo;s national airline - we&rsquo;re shaping the future of global aviation. From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our &ldquo;Journey 2030&rdquo; ambition to double our fleet, expand our network and grow our people for a new era of excellence. Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.
To learn more visit www.etihad.com
Recruitment Fraud Alert 
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video/telephone before any formal offer. If you are asked for money, please treat it as fraudulent.</div>

Head of Enterprise Applications & Transformation

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

Job Description &ndash; Branch ManagerCompany: Gujrat Group of Restaurants Department: Restaurant Operations Location: Abu Dhabi, UAE Job Type: Full-Time Experience: 6&ndash;8 YearsAbout UsEstablished in 2014, Gujrat Group of Restaurants brings authentic Pakistani flavors to the UAE through its family of brands, including Royal Gujrat, Gujrat Restaurant, and Naan House. With 7 branches across Abu Dhabi, the group offers fine dining and casual dining experiences built around quality ingredients, consistent taste, and traditional hospitality.Job SummaryWe are looking for an experienced and hands-on Branch Manager to take full ownership of the daily operations, sales performance, and guest experience of one of our restaurant branches.The Branch Manager will be responsible for driving revenue, managing branch operations, maintaining service and food quality standards, leading the branch team, and ensuring a smooth and efficient customer experience across dine-in, takeaway, and delivery channels.Key ResponsibilitiesBranch Operations &amp; Sales<ul><li>Take full ownership of daily branch sales and revenue performance.</li><li>Work actively toward achieving and exceeding monthly sales targets.</li><li>Manage complete day-to-day branch operations, including dine-in, takeaway, and delivery.</li><li>Monitor sales, peak hours, order volumes, and operational performance.</li><li>Adjust staffing and operational activities based on business requirements.</li></ul>Guest Experience &amp; Service<ul><li>Ensure consistent food quality, service, cleanliness, and hospitality standards.</li><li>Handle customer complaints and escalations professionally and promptly.</li><li>Maintain a strong presence on the restaurant floor, particularly during peak hours.</li><li>Ensure the branch consistently delivers the service standards of Gujrat Group.</li></ul>Team &amp; Staff Management<ul><li>Lead and supervise the branch team during daily operations.</li><li>Ensure employees follow grooming, punctuality, attendance, and workplace conduct standards.</li><li>Coordinate with the kitchen and service teams to ensure smooth operations.</li><li>Escalate employee performance, attendance, and conduct concerns to HR.</li><li>Support effective staffing and shift planning.</li></ul>Delivery &amp; POS Operations<ul><li>Monitor delivery platforms such as Talabat, Careem, Noon Food, and other applicable platforms.</li><li>Ensure orders are processed accurately and fulfilled on time.</li><li>Monitor delivery-related issues and coordinate with the relevant teams for resolution.</li><li>Ensure proper use of POS and billing systems.</li></ul>Cash &amp; Financial Controls<ul><li>Monitor daily cash handling and billing accuracy.</li><li>Ensure proper end-of-day cash reconciliation.</li><li>Identify and report discrepancies promptly.</li><li>Monitor branch sales reports and operational performance.</li></ul>Inventory &amp; Cost Control<ul><li>Maintain appropriate stock levels for daily operations.</li><li>Coordinate with suppliers and relevant departments regarding stock requirements.</li><li>Monitor inventory usage and minimize food and material wastage.</li><li>Identify operational areas where costs can be controlled without affecting quality.</li></ul>Performance &amp; Reporting<ul><li>Monitor daily branch KPIs, sales, order volumes, and operational performance.</li><li>Participate in weekly Restaurant Development meetings.</li><li>Present branch performance, operational challenges, and ground-level observations.</li><li>Implement agreed actions and recommendations from performance meetings.</li><li>Track improvements and ensure timely execution of operational initiatives.</li></ul>Compliance &amp; Standards<ul><li>Ensure compliance with food safety, hygiene, cleanliness, and operational standards.</li><li>Ensure all employees follow company policies and procedures.</li><li>Maintain high standards of restaurant presentation and customer service.</li></ul>RequirementsEducation<ul><li>Bachelor's degree in Business Administration, Hospitality Management, Hotel Management, or a related field is preferred.</li></ul>Experience<ul><li>6&ndash;8 years of experience in restaurant operations.</li><li>Minimum 3&ndash;5 years of experience in a managerial, supervisory, or shift-lead position within the restaurant or F&amp;B industry.</li><li>Proven experience handling sales performance and day-to-day restaurant operations.</li></ul>Required Skills<ul><li>Restaurant Operations Management</li><li>Sales &amp; Revenue Management</li><li>Team Leadership</li><li>Customer Service</li><li>Floor Management</li><li>Cash &amp; Billing Management</li><li>Inventory &amp; Wastage Control</li><li>Delivery Platform Management</li><li>POS Systems</li><li>Sales Reporting &amp; KPI Monitoring</li><li>Problem-Solving</li><li>Strong Communication &amp; Interpersonal Skills</li><li>Ability to work under pressure</li><li>Strong leadership and decision-making abilities</li></ul>Language Requirements<ul><li>Strong communication skills in English and Urdu/Hindi.</li><li>Ability to communicate confidently with customers, employees, and management.</li></ul>Preferred Qualifications<ul><li>Previous experience managing a Pakistani or South Asian cuisine restaurant.</li><li>Experience with Talabat, Careem, Noon Food, or similar delivery platforms.</li><li>Experience with restaurant POS systems and sales dashboards.</li><li>Ability to understand and act on daily sales reports.</li><li>Experience working in a multi-branch restaurant environment.</li></ul>Working Requirements<ul><li>Willingness to work flexible shifts.</li><li>Availability during evenings, weekends, and public holidays.</li><li>Ability to work effectively in a fast-paced restaurant environment.</li><li>Proactive approach to operational challenges and business improvement.</li></ul>Key Performance Indicators (KPIs)<ul><li>Achievement of branch sales and revenue targets.</li><li>Improvement in branch sales performance.</li><li>Customer satisfaction and complaint resolution.</li><li>Food quality and service standards.</li><li>Delivery order accuracy and fulfillment.</li><li>Cash and billing accuracy.</li><li>Inventory control and reduction of wastage.</li><li>Staff attendance, grooming, and operational discipline.</li><li>Timely implementation of actions from weekly performance reviews.</li><li>Overall branch operational efficiency.</li></ul>What We Offer<ul><li>Competitive salary based on experience.</li><li>Full ownership and accountability of a restaurant branch.</li><li>Opportunity to grow within an established and expanding restaurant group.</li><li>Exposure to structured performance reviews and data-driven restaurant management.</li><li>Supportive leadership and opportunities for career development.</li></ul>Pay: AED5,000.00 - AED6,000.00 per monthWork Location: In person

Branch Manager ( Restaurant operations )

DICETEK LLC

<div>QUALIFICATIONS &amp; EXPERIENCE:<ul><li>10-12 years of experience as a BA in the relevant specialization</li><li>Comprehensive knowledge of Software Engineering Methodologies like SDLC e.g. Waterfall, Iterative (Agile/Scrum)</li><li>High Level of proficiency in Technology like Data base structure, OOP</li><li>Proven ability in Reporting Tools, BPM tools, Testing tools, Requirement management tools, Prototyping tools</li><li>Proven development of innovative and impactful systems solutions</li><li>Evidence based experience in meaningful business impact through analytical prowess</li><li>Can act as Senior Product Owner in Agile practices</li><li>Track record of driving uplift in an organization's BA practice, highly visible in the internal BA community</li><li>Able to attract external talent</li></ul>
JOB PURPOSE:
To conduct business analysis and assist in implementing technology solutions in efficient way by determining the requirements and communicating them clearly to stakeholders
Be a Technology advisor and subject matter expert on Corporate Banking /Retail Banking/ Enterprise support functions business especially on (Cash Management, Liquidity, Channel Banking, Trade Finance, Cards, Assets &amp; Liabilities, HR functions, Finance etc., as applicable)
Establish trusted partnerships with business product heads, Operations and processing teams, Vendors, Technology and other internal teams. 
KEY ACCOUNTABILITIES:
Generic Accountability
&sect; Liases with PO / BO only on converting business demand into technology req
&sect; May manage a team of BA&rsquo;s
&sect; Perform business analysis, enhancements and changes
&sect; Assist in developing business and operational processes and to participate in the developing system training artefacts
&sect; Defines service value chains and detailed processes
&sect; Articulates functional / non-functional requirements
JOB CONTEXT
&sect; Convert specified and unspecified business needs to technology specifications
&sect; Articulate current and future capabilities clearly and confidently to business and technology stakeholders.
&sect; Understanding of business architecture, technical architecture, system features and limitations and ability to apply this knowledge in projects and smaller initiatives.
&sect; Conceptualize &amp; review solutions for the requirements raised by business teams and coordinate required stakeholders for delivery
&sect; Participate in all project related activities with regards to requirements gathering, planning, implementation, as well as system &amp; user acceptance testing.
&sect; Support the Program/project managers in driving the project delivery and meeting business objectives.
&sect; Relentlessly be the voice of business and customer while driving technology led business solutions.
&sect; Conduct end user training and ensuring the required knowledge transfer to key team members is set in place. 
 
Skills: SDLC , OOP , Agile/Scrum</div>

Senior Manager – Business Analysis & Technology Solutions

Suite Life Residential Property Care Services L.L.C

We are looking for a proactive and results-driven Account Manager to manage and maintain strong relationships with clients in Abu Dhabi. The successful candidate will be responsible for ensuring client satisfaction, overseeing service delivery, addressing operational concerns, identifying business opportunities, and acting as the key point of contact between clients and internal teams.Key Responsibilities<ul><li>Manage day-to-day relationships with assigned clients and act as the primary point of contact for all account-related matters.</li><li>Build and maintain strong, long-term relationships with clients, stakeholders, and key decision-makers.</li><li>Understand client requirements and ensure services are delivered in accordance with agreed SLA, KPI, and contractual requirements.</li><li>Conduct regular client meetings and site visits to review service performance, operational concerns, and upcoming requirements.</li><li>Coordinate with Operations, HR, Finance, IT, HSE, and other internal departments to ensure timely resolution of client requirements.</li><li>Monitor account performance, service quality, customer satisfaction, and overall contract compliance.</li><li>Handle and resolve client complaints, escalations, and operational issues professionally and within agreed timelines.</li><li>Prepare and submit weekly and monthly account reports, performance updates, and action plans to management and clients.</li><li>Monitor contractual obligations, service scope, manpower requirements, and additional client requests.</li><li>Identify opportunities for upselling, cross-selling, contract extensions, and additional services within existing accounts.</li><li>Support the preparation of quotations, proposals, commercial offers, and contract renewals in coordination with the Business Development and Commercial teams.</li><li>Maintain accurate records of client communications, meetings, complaints, action plans, and account documentation.</li><li>Follow up on outstanding payments and coordinate with the Finance Department regarding account receivables when required.</li><li>Monitor market and competitor activities and provide relevant feedback to management.</li><li>Participate in client presentations, business reviews, negotiations, and tender-related meetings when required.</li><li>Ensure all client-related activities comply with company policies, procedures, and applicable UAE regulations.</li><li>Support management in maintaining high standards of client satisfaction and retention.</li></ul>Candidate Profile<ul><li>Bachelor's degree in Business Administration, Management, Marketing, Hospitality, or a related field is preferred.</li><li>Minimum 3 years of experience in Account Management, Client Relations, Operations, or a similar role.</li><li>Experience in parking, valet, facilities management, hospitality, property management, or service-based industries is highly preferred.</li><li>Strong experience in client relationship management and contract/service delivery.</li><li>Excellent command of English, both written and verbal.</li><li>Arabic-speaking candidates will have an advantage.</li><li>Strong negotiation, communication, presentation, and interpersonal skills.</li><li>Excellent problem-solving and conflict-resolution abilities.</li><li>Strong commercial awareness with the ability to identify business opportunities.</li><li>Proficient in MS Office, Excel, PowerPoint, and reporting tools.</li><li>Ability to work independently, manage multiple accounts, and meet deadlines.</li><li>Willingness to travel within Abu Dhabi and other UAE locations when required.</li><li>UAE driving license is preferred.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Willing to work in Abu Dhabi</li></ul>Experience:<ul><li>Account Manager: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>Work Location: In person

Account Manager

Thales

<div>
 Location: Abu Dhabi, United Arab Emirates
 
 
 In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
 
 
 For over 50 years, Thales has been a trusted partner of the United Arab Emirates, providing innovative and cutting-edge solutions in Defence, Aeropsace and Cyber &amp; Digital, aligned with the nation&rsquo;s long-term vision. With a strong local presence and more than 500 employees across three offices, Thales is deeply embedded within the UAE&rsquo;s ecosystem. Thales Emarat Technologies plays a pivotal role as a key industrial enabler, fostering national sovereignty, self-reliance, and innovation. Through localization, strategic collaboration, and exporting &lsquo;Made in the Emirates&rsquo; technologies to global markets, we contribute significantly to the UAE&rsquo;s ambitious growth and development while helping build a future we call all trust.
 
 
 
 JOB OBJECTIVE
 
 
 
 To deliver efficient, compliant, and business-focused HR operations that enable organizational performance and a positive employee experience.
 
 
 The role supports the execution of core HR processes, manages employee relations, contributes to talent and organizational development initiatives, and collaborates with internal stakeholders to ensure consistent, high-quality HR service delivery.
 
 
 Through data-driven insights, continuous improvement, and effective partnership with business leaders and People Support Services, the role helps strengthen workforce capability, employee engagement, and organizational effectiveness.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 HR Operations Excellence
 </li>
 <li>
 Ensure the timely and accurate execution of key HR processes and the overall Performance Management Cycle.
 </li>
 <li>
 Monitor HR process effectiveness and recommend continuous improvements to policies, procedures, and best practices.
 </li>
 <li>
 Leverage HR metrics and people analytics to provide data-driven insights that support business decisions.
 </li>
 <li>
 Employee Relations &amp; Employee Experience
 </li>
 <li>
 Act as a trusted HR advisor to managers and employees on HR policies, procedures, and employment matters.
 </li>
 <li>
 Manage employee relations cases, including grievances, investigations, disciplinary matters, and corrective action plans, ensuring compliance with UAE Labour Law and company policies.
 </li>
 <li>
 Analyze employee engagement survey results, develop action plans, and support the implementation of initiatives to improve employee experience and engagement.
 </li>
 <li>
 Drive initiatives that strengthen organizational culture, employee engagement, inclusion, recognition, and well-being, fostering a positive, collaborative, and high-performing workplace.
 </li>
 <li>
 Talent Management &amp; Workforce Development
 </li>
 <li>
 Support Emiratization initiatives by developing strategies to attract, recruit, and retain UAE Nationals in line with regulatory requirements.
 </li>
 <li>
 Build and maintain partnerships with universities, training institutions, and industry organizations to develop future talent pipelines.
 </li>
 <li>
 Identify current and future leadership and technical capability needs, supporting succession planning and talent development aligned with business objectives.
 </li>
 <li>
 Partner with Regional Centers of Excellence on Talent Management, Learning &amp; Development, Talent Acquisition, and Compensation &amp; Benefits initiatives.
 </li>
 <li>
 Organizational Effectiveness &amp; Change
 </li>
 <li>
 Support organizational transformation initiatives, ensuring effective change management and assessment of people impacts.
 </li>
 <li>
 Partner with managers to implement organizational changes while maintaining employee engagement and business continuity.
 </li>
 <li>
 Support communication and adoption of organizational changes across the business.
 </li>
 <li>
 Collaboration with People Support Services (PSS)
 </li>
 <li>
 Work closely with the People Support Services (PSS) team to ensure the efficient delivery of HR services and a seamless employee experience.
 </li>
 <li>
 Partner with PSS to resolve employee and manager inquiries related to HR policies, employee records, benefits, payroll, and HR systems.
 </li>
 <li>
 Support continuous improvement of HR service delivery by identifying process enhancements and collaborating with PSS to implement standardized and efficient solutions.
 </li>
 <li>
 Escalate complex employee cases to PSS as appropriate while maintaining effective communication with stakeholders.
 
 
 
 </li>
 </ul>
 
 Work Experience Requirements
 
 
 
 <ul>
 <li>
 A Generalist HR who has experience in human resources in the areas of staffing, performance management, change management, compensation and benefits, organization development, employee relations, training and knowledge of UAE labour law.
 </li>
 <li>
 In-depth knowledge and understanding of progressive HR practices.
 </li>
 <li>
 Successful track record of initiating People strategies to support business growth and change.
 </li>
 <li>
 Strong capability in managing dynamic and matrix relations with different stakeholders.
 </li>
 <li>
 Excellent influencing, communication, and presentation skills
 </li>
 <li>
 Result orientation with high productivity; strong desire for success
 </li>
 <li>
 Experience of working across projects, including knowledge of Project Life Cycle.
 </li>
 <li>
 Working in a complex, multidisciplinary, multi-site organization
 
 
 
 </li>
 </ul>
 
 Qualification, Certification &amp; Educational Requirements
 
 
 
 <ul>
 <li>
 Preferably a Master majoring in HR; between 5-10 years of experience in the HR domain with appropriate experience in the HR generalist function in good multi-national organizations.
 </li>
 <li>
 Arabic &amp; English speaker is preferable.
 
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 Business and solution focus, analytical skills, critical thinking and self-initiative. Strong organizational, problem-solving, interpersonal, and influencing skills. Strong team spirit.
 
 
 At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
</div>

HR Operations

<div>Location: Abu Dhabi, United Arab Emirates
In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
For over 50 years, Thales has been a trusted partner of the United Arab Emirates, providing innovative and cutting-edge solutions in Defence, Aeropsace and Cyber &amp; Digital, aligned with the nation&rsquo;s long-term vision. With a strong local presence and more than 500 employees across three offices, Thales is deeply embedded within the UAE&rsquo;s ecosystem. Thales Emarat Technologies plays a pivotal role as a key industrial enabler, fostering national sovereignty, self-reliance, and innovation. Through localization, strategic collaboration, and exporting &lsquo;Made in the Emirates&rsquo; technologies to global markets, we contribute significantly to the UAE&rsquo;s ambitious growth and development while helping build a future we call all trust.
JOB OBJECTIVE<div>
To deliver efficient, compliant, and business-focused HR operations that enable organizational performance and a positive employee experience.
The role supports the execution of core HR processes, manages employee relations, contributes to talent and organizational development initiatives, and collaborates with internal stakeholders to ensure consistent, high-quality HR service delivery.
Through data-driven insights, continuous improvement, and effective partnership with business leaders and People Support Services, the role helps strengthen workforce capability, employee engagement, and organizational effectiveness.<div></div><div>
ROLES &amp; RESPONSIBILITIES<div>
1. HR Operations Excellence<ul><li>
Ensure the timely and accurate execution of key HR processes and the overall Performance Management Cycle.</li><li>
Monitor HR process effectiveness and recommend continuous improvements to policies, procedures, and best practices.</li><li>
Leverage HR metrics and people analytics to provide data-driven insights that support business decisions.</li></ul>
2. Employee Relations &amp; Employee Experience<ul><li>
Act as a trusted HR advisor to managers and employees on HR policies, procedures, and employment matters.</li><li>
Manage employee relations cases, including grievances, investigations, disciplinary matters, and corrective action plans, ensuring compliance with UAE Labour Law and company policies.</li><li>
Analyze employee engagement survey results, develop action plans, and support the implementation of initiatives to improve employee experience and engagement.</li><li>
Drive initiatives that strengthen organizational culture, employee engagement, inclusion, recognition, and well-being, fostering a positive, collaborative, and high-performing workplace.</li></ul>
3. Talent Management &amp; Workforce Development<ul><li>
Support Emiratization initiatives by developing strategies to attract, recruit, and retain UAE Nationals in line with regulatory requirements.</li><li>
Build and maintain partnerships with universities, training institutions, and industry organizations to develop future talent pipelines.</li><li>
Identify current and future leadership and technical capability needs, supporting succession planning and talent development aligned with business objectives.</li><li>
Partner with Regional Centers of Excellence on Talent Management, Learning &amp; Development, Talent Acquisition, and Compensation &amp; Benefits initiatives.</li></ul>
4. Organizational Effectiveness &amp; Change<ul><li>
Support organizational transformation initiatives, ensuring effective change management and assessment of people impacts.</li><li>
Partner with managers to implement organizational changes while maintaining employee engagement and business continuity.</li><li>
Support communication and adoption of organizational changes across the business.</li></ul>
5. Collaboration with People Support Services (PSS)<ul><li>
Work closely with the People Support Services (PSS) team to ensure the efficient delivery of HR services and a seamless employee experience.</li><li>
Partner with PSS to resolve employee and manager inquiries related to HR policies, employee records, benefits, payroll, and HR systems.</li><li>
Support continuous improvement of HR service delivery by identifying process enhancements and collaborating with PSS to implement standardized and efficient solutions.</li><li>
Escalate complex employee cases to PSS as appropriate while maintaining effective communication with stakeholders.</li></ul><div>
WORK EXPERIENCE REQUIREMENTS<div><ul><li>
A Generalist HR who has experience in human resources in the areas of staffing, performance management, change management, compensation and benefits, organization development, employee relations, training and knowledge of UAE labour law.</li><li>
In-depth knowledge and understanding of progressive HR practices.</li><li>
Successful track record of initiating People strategies to support business growth and change.</li><li>
Strong capability in managing dynamic and matrix relations with different stakeholders.</li><li>
Excellent influencing, communication, and presentation skills</li><li>
Result orientation with high productivity; strong desire for success</li><li>
Experience of working across projects, including knowledge of Project Life Cycle.</li><li>
Working in a complex, multidisciplinary, multi-site organization</li></ul><div></div><div>
QUALIFICATION, CERTIFICATION &amp; EDUCATIONAL REQUIREMENTS<div><ul><li>
Preferably a Master majoring in HR; between 5-10 years of experience in the HR domain with appropriate experience in the HR generalist function in good multi-national organizations.</li><li>
Arabic &amp; English speaker is preferable.</li></ul><div>
PREFERRED SKILLS<div>
Business and solution focus, analytical skills, critical thinking and self-initiative. Strong organizational, problem-solving, interpersonal, and influencing skills. Strong team spirit.</div></div></div></div></div></div></div></div></div>
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!</div>

Explore 31+ Delivery rider in Abu Dhabi this August. Find roles across top companies and apply now to boost your career.

31 delivery rider jobs In Abu Dhabi

Head of Enterprise IT (Finance, HR and Group Functions)

Head of Enterprise Applications & Transformation

Branch Manager ( Restaurant operations )

Senior Manager – Business Analysis & Technology Solutions

Account Manager

HR Operations

HR Operations