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department manager

Printemps Doha

<div>
 <p>
  To lead and manage the WRTW and Wellness Departments at Printemps Doha, ensuring exceptional customer experience, driving sales, and maintaining the highest standards of luxury brand presentation. This role involves overseeing a diverse range of designer collections, managing a team of fashion advisors, and implementing strategies to achieve departmental sales and operational goals.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Key Responsibilities:
 </p>
 <p>
  * Develop and execute strategic sales plans to exceed targets.
 </p>
 <p>
  * Monitor sales performance and inventory, ensuring optimal stock levels.
 </p>
 <p>
  * Collaborate with brand representatives to create appealing product displays.
 </p>
 <p>
  * Train, motivate, and manage a team of fashion advisors.
 </p>
 <p>
  * Ensure adherence to Printemps Doha&rsquo;s luxury customer service standards.
 </p>
 <p>
  * Handle customer inquiries, provide styling consultations, and resolve issues.
 </p>
 <p>
  * Oversee daily department operations, visual merchandising, and loss prevention.
 </p>
 <p>
  * Coordinate with marketing and events teams to support promotions and in-store events.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Qualifications:
 </p>
 <p>
  * Proven experience in luxury retail management.
 </p>
 <p>
  * Strong leadership and team development skills.
 </p>
 <p>
  * Excellent customer service and sales capabilities.
 </p>
 <p>
  * Detail-oriented with strong organizational and strategic planning skills.
 </p>
 <p>
  * Creative and entrepreneurial mindset.
 </p>
 <p>
  * Arabic language skills an advantage
 </p>
</div>


Department Manager

Alfardan Group

<div><p>Job Description</p><br>
<p></p><div><div><br>
Summary:<br>
The Service Manager is responsible for overseeing the daily operations of the service department, managing a team of service technicians, and ensuring high levels of customer satisfaction.<br>
<br>
Job Responsibility:<br>
<ul><li>Develop and implement service policies and procedures to ensure efficient operations</li><li>Manage and motivate a team of service technicians to meet performance goals</li><li>Monitor service orders and ensure timely completion of service requests</li><li>Conduct quality control checks on completed work to maintain high standards
</li><li>Handle customer inquiries and resolve any escalated concerns or complaints</li><li>Collaborate with other departments to improve overall customer experience
</li><li>Prepare and manage department budgets and expenses
</li><li>Stay up-to-date on industry trends and developments to improve service offerings</li></ul><br>
Candidate Requirements:<br>
<ul><li>Proven experience in a similar role, in the automotive industry</li><li>Strong leadership and communication skills
</li><li>Excellent problem-solving abilities
</li><li>Ability to work under pressure and handle multiple priorities
</li><li>Knowledge of service management software and tools
</li><li>Bachelor's degree in Business Administration or a related field (preferred)</li></ul></div></div><p></p>
<p>Skills</p><br>
<p></p><div><div><br>
Strong leadership and managerial skills<br>
<ul><li>Excellent customer service and communication skills</li><li>Ability to analyze and solve problems efficiently</li><li>Knowledge of industry trends and best practices</li><li>Experience in budget management and resource allocation</li><li>Ability to collaborate with different teams and departments</li><li>Proficiency in using relevant software and tools</li><li>Strong decision-making and organizational skills</li></ul></div></div></div><p></p>
<br><div></div><div><div><p>Job Details</p>
<div><div>Job Location</div>
<div>Doha, Qatar</div>
</div><div><div>Company Industry</div>
<div>Retail &amp; Wholesale</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Job Role</div>
<div>Management</div>
</div></div><div><p>Preferred Candidate</p>
<div><div>Career Level</div>
<div>Management</div>
</div><div><div>Years of Experience</div>
<div>Min: 5</div>
</div><div><div>Nationality</div>
<div>United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen</div></div></div></div>

Service Manager - Jaguar Land Rover

Petrotec Group

<b>Overview:</b><br>
As the Associate Manager- Training, you will play a critical role in overseeing and enhancing the training efficiency, effectiveness, and safety of our services, including full P&L accountability. Your leadership will be instrumental in driving profitability, operational efficiency, and growth while ensuring the delivery of high-quality services to our clients.
<br><br>
Duties & Responsibilities
<br><br>
<ul>
<li>Deliver CompEx training to delegates from diverse multinational backgrounds.</li>
<li>Drive business development by expanding the training portfolio with technically advanced courses.</li>
<li>Develop sales strategy to design and promote course offerings that complement and enhance the current branded product portfolio.</li>
<li>Build, manage, and mentor strong, long-term customer relationships.</li>
<li>Upgrade training facilities by improving both infrastructure and technical capabilities</li>
<li>Lead revenue growth for the Training Department across the Middle East region.</li>
<li>Define, design, and execute the Training Department’s strategic roadmap, covering both short-term and long-term objectives.</li>
<li>Develop and empower internal resources to independently deliver assessments and training programs.</li>
<li>Oversee departmental financial performance, ensuring training quality standards are met within budgetary controls.</li>
<li>Formulate and implement product marketing strategies, including advertising campaigns and sales promotions.</li>
<li>Take accountability for the department’s revenue, cost, and profitability, evaluating the cost–benefit impact of all initiatives.</li>
<li>Act as a brand ambassador, representing the department at business forums, trade shows, and industry seminars.</li>
<li>Ensure the department’s daily operations are carried out efficiently, professionally, and in alignment with organisational standards.</li>
<li>Establish and maintain robust quality control processes to ensure the delivery of high-quality services that meet or exceed client expectations and comply with industry standards and regulations.</li>
<li>Promote a culture of safety, environmental responsibility, and regulatory compliance throughout the organisation, prioritising the well-being of employees and stakeholders.</li>
<li>Drive initiatives for process optimisation, innovation, and cost reduction to enhance operational efficiency, competitiveness, and profitability</li>
</ul>
<b>Requirements:</b><br>
<b>Education & Certification:</b><br>
<ul>
<li>Bachelor’s Degree in any discipline</li>
<li>An additional degree in Business Administration would be a plus.</li>
</ul>
<b>Skills & Competencies:</b><br>
<ul>
<li>Should demonstrate superior verbal and written communication abilities, effectively conveying ideas and information.</li>
<li>Exhibits excellent interpersonal skills, providing insightful consulting and delivering compelling presentations.</li>
<li>Shows independent problem-solving abilities and a knack for creative, out-of-the-box thinking to address complex challenges.</li>
<li>Maintains a strong commitment to meeting deadlines and managing projects efficiently from inception to completion.</li>
<li>Pays exceptional attention to detail and demonstrates high-level organisational skills, ensuring precision and order in all tasks.</li>
</ul>
<b>Experience:</b><br>
<ul>
<li>Minimum 05 years of work experience in a similar role, including extensive experience in strategic planning, business development, quality management, and customer care.</li>
</ul>


Associate Manager - Training Solutions

Kafu Facility Management

<p><b>Public Relations Officer (PRO) Duties:</b></p><ul><li>Process and renew all types of visas (residence, work, business etc.) and work permits.</li><li>Handle the renewal of company licenses, establishment cards and other legal documents.</li><li>Coordinate with government offices (MOI, MOL, Immigration, Traffic Department, etc.) for approvals, documentation and problem resolution.</li><li>Maintain up-to-date knowledge of local labor laws and immigration regulations.</li><li>Manage online portals like Hukoomi, MOL, Metrash2, and the Qatar Visa Center (QVC).</li><li>Arrange medical tests, fingerprinting and ID issuance for employees.</li></ul><p><b>Human Resources Assistant Duties:</b></p><ul><li>Overseas recruitment processes.</li><li>Assist with recruitment processes including posting job ads, shortlisting candidates and scheduling interviews.</li><li>Prepare offer letters, contracts and HR-related documentation.</li><li>Maintain employee files and ensure all documents are current and compliant.</li><li>Support onboarding and orientation processes for new hires.</li><li>Coordinate employee grievances, disciplinary actions and performance documentation.</li><li>Handle the renewal of company licenses, establishment cards and other legal documents.</li><li>Coordinate with government offices (MOI, MOL, Immigration, Traffic Department, etc.) for approvals, documentation and problem resolution.</li><li>Maintain up-to-date knowledge of local labor laws and immigration regulations.</li><li>Manage online portals like Hukoomi, MOL, Metrash2, and the Qatar Visa Center (QVC).</li></ul><p><b>Qualifications &amp; Experience:</b></p><ul><li>Proven experience as a PRO in Qatar (2&ndash;5 years preferred).</li><li>Excellent knowledge of Qatar&rsquo;s labor, immigration and commercial regulations.</li><li>Strong Arabic and English communication skills (verbal and written).</li><li>Valid Qatari driving license.</li><li>Bachelor&rsquo;s degree (preferred but not mandatory if experience is strong).</li><li>Proficiency in MS Office and basic administrative tools.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR4,000.00 - QAR6,000.00 per month</p><p>Language:</p><ul><li>Arabic and English (Required)</li></ul><p>License/Certification:</p><ul><li>Driving Licence (Required)</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

Public Relations Officer (PRO) cum HR Assistant

Management Solutions International (MSI)

<p></p><div><div><div><div><div><div><div><div><div>Location</div></div>
<div><div>Al Wukair, Qatar</div></div>
</div></div></div><div></div><div><div><div><div><div>Experience</div></div>
<div><div>5-6</div></div>
</div></div></div><div></div><div><div><div><div><div>Job Type</div></div>
<div><div>Recruitment</div></div></div></div></div></div></div></div></div>
<br><div><div><div>Job Description
</div></div><div><div><b>Key Responsibilities</b></div>
<ul><li><p>Deliver <b>CompEx training</b> to delegates from diverse multinational backgrounds.</p>
</li><li><p>Establish and maintain robust <b>quality control processes</b> to ensure compliance with industry standards and client expectations.</p>
</li><li><p>Promote a culture of <b>safety, environmental responsibility, and regulatory compliance</b> in all training activities.</p>
</li><li><p>Lead the <b>revenue growth</b> of the Training Department across the Middle East region.</p>
</li><li><p>Drive <b>business development</b> by expanding the training portfolio with technically advanced and market-relevant courses.</p>
</li><li><p>Define, design, and execute the department&rsquo;s <b>strategic roadmap</b> covering short-term and long-term objectives.</p>
</li><li><p>Develop a <b>sales and marketing strategy</b> to promote training programs and complement the company&rsquo;s product portfolio.</p>
</li><li><p>Oversee the <b>financial performance</b> of the Training Department, ensuring profitability and cost control.</p>
</li><li><p>Take full <b>P&amp;L accountability</b>&mdash;evaluating the cost&ndash;benefit impact of all initiatives and maintaining budget discipline.</p>
</li><li><p>Ensure <b>daily operations</b> are efficient, professional, and aligned with organizational standards.</p>
</li><li><p>Build, mentor, and empower internal teams to deliver training and assessments independently.</p>
</li><li><p>Foster a <b>culture of continuous improvement</b>, innovation, and accountability within the department.</p>
</li><li><p>Strengthen long-term <b>customer relationships</b>, acting as a trusted advisor and brand ambassador.</p>
</li><li><p>Upgrade training facilities and <b>enhance technical capabilities</b> to support advanced course delivery.</p>
</li><li><p>Drive initiatives for <b>process optimization, innovation, and cost reduction</b> to improve competitiveness and efficiency.</p>
</li><li><p>Represent the Training Department at <b>business forums, trade shows, and industry seminars</b>.</p>
</li></ul><div><b>Requirements</b></div>
<p><b>Qualifications</b></p>
<ul><li><p>Bachelor&rsquo;s Degree in any discipline.</p>
</li><li><p>A degree in <b>Business Administration</b> or a related field will be an advantage.</p>
</li></ul><p><b>Experience</b></p>
<ul><li><p>Minimum <b>5 years of experience</b> in training management, business development, and strategic planning.</p>
</li><li><p>Proven experience in <b>managing P&amp;L</b>, quality systems, and customer relationships.</p>
</li><li><p>Experience in <b>technical training environments</b> (CompEx or similar certifications) preferred.</p></li></ul></div></div><p></p>

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25169764<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Leading Guest Services Teams</b></p>
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul><p><br>
</p><p><b>Maintaining Guest Services and Front Desk Goals</b></p>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.</li></ul><p><br>
</p><p><b>Ensuring Exceptional Customer Service</b></p>
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul><br>
<p></p>
<p></p><p><b>Implementing Projects and Policies</b></p>
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Manages payroll administration.</li></ul><p><br>
</p><p><b>Conducting Human Resource Activities</b></p>
<ul><li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Uses all available on the job training tools for employees.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Supervises on-going training initiatives and conducts training when appropriate.</li></ul>
<ul><li>Participates in the employee performance appraisal process, providing feedback as needed.</li></ul><p><br>
</p><p><b>Additional Responsibilities</b></p>
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Maintains high visibility in public areas during peak times.</li></ul>
<ul><li>Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul>
<ul><li>Performs Front Desk duties in high demand times.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br>
</p><div>
<br>
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Duty Manager

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 <br/>
 <br/>
 Job Purpose:
 <br/>
 <br/>
 We are looking for a motivated and experienced Sales Manager &ndash; Government to join our dynamic team. This role is focused on developing and strengthening business opportunities within the government sector, building strong relationships with key stakeholders, and contributing to the overall commercial success of The Ned Doha.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Develop and implement sales strategies tailored to the government sector to achieve and exceed revenue targets.
  </li>
  <li>
   Build, maintain, and expand relationships with key government entities, ministries, and related organizations.
  </li>
  <li>
   Actively source new business opportunities within the government segment to increase market penetration.
  </li>
  <li>
   Collaborate with the marketing team to design campaigns and promotions aligned with government partnerships and events.
  </li>
  <li>
   Monitor and report on market trends, competitor activities, and overall performance within the government segment.
  </li>
  <li>
   Work closely with operations and other departments to ensure seamless service delivery and client satisfaction for government accounts.
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications &amp; Competencies:
 <br/>
 <br/>
 <ul>
  <li>
   Minimum three years&rsquo; sales experience in Qatar, ideally within a 5-star hotel environment.
  </li>
  <li>
   Proven track record in handling government accounts in Qatar.
  </li>
  <li>
   Strong knowledge of government procurement processes and market dynamics.
  </li>
  <li>
   Fluent in English; Arabic is a strong advantage.
  </li>
  <li>
   Exceptional communication, negotiation, and presentation skills.
  </li>
  <li>
   Ability to multitask, prioritize, and perform in a fast-paced environment.
  </li>
  <li>
   Proficiency in CRM systems and Microsoft Office Suite.
   <br/>
   <br/>
  </li>
 </ul>
 What&rsquo;s In It for You?
 <br/>
 <br/>
 <ul>
  <li>
   One of the most iconic place to be and work
  </li>
  <li>
   Amazing learning and development program
  </li>
  <li>
   Discounted rates at The Ned Doha
  </li>
  <li>
   Fantastic career growth opportunities
   <br/>
   <br/>
  </li>
 </ul>
 At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 <br/>
 <br/>
 Apply today and join us as a Sales Manager &ndash; Government!
 <br/>
 <br/>
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>


Sales Manager - Government

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