customer service representative Jobs in Karachi

customer service representative

lead generation specialist Jobs in Karachi

lead generation specialist

sales agent

call center agent

customer care specialist

dialer operator

LeadNexis

Pulse Point Connect is hiring for Dialer OperatorWe are hiring an experienced Dialer Operator for our ViciDial system!Responsibilities:Manage ViciDial daily for Medicare &amp; DME campaignsLoad data files, clean data, and maintain dialer hygieneMonitor campaigns and optimize performanceCoordinate with management and agents for smooth operationsRequirements:Proven experience running ViciDial (Medicare/DME experience is a big plus)Must know how to upload lists, scrub data, and set up campaignsAttention to detail &mdash; no room for mistakesMust be hardworking, fast learner, and reliableApply Now:hr@pulsepointconnect.onlineWhatsApp CV: 0334-1074930Location : Shahrah e FaisalWorking Days : Monday to FridayTimings : 06:30pm to 04:30amJob Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Dialer Operator

Waada Digital Pvt Ltd

Waada is seeking a dynamic Team Lead &ndash; Inbound to guide and inspire our Customer Experience (CX) team. If you&rsquo;re empathetic, analytical, and results-driven with solid expertise in call center operations, we&rsquo;d love to meet you!Key Responsibilities: Lead, coach, and motivate inbound agents to achieve performance goals .Monitor key metrics: AHT, CSAT, FCR, NPS. Handle escalations and ensure high service quality. Prepare and maintain performance reports &amp; dashboards (Excel).Work closely with QA &amp; Training teams for continuous improvement. Ensure compliance with tools and processes (CRM, VICI Dialer).Requirements:2&ndash;3 years of experience in a CX/Call Center leadership role. Strong communication skills in Urdu &amp; English. Proficiency in Advanced Excel. Hands-on experience with CRM &amp; ticketing systems.Job Type: Full-timeWork Location: In person

Inbound Supervisor

Waada Digital is looking for a highly motivated Team Lead &ndash; Inbound to manage and guide our Customer Experience (CX) team. This role is ideal for a strong leader with hands-on experience in supervising inbound call center operations and driving customer satisfaction.Key Responsibilities:<ul><li>Lead, coach, and supervise inbound CX agents to ensure excellent service delivery.</li><li>Monitor KPIs (AHT, CSAT, FCR, NPS) and implement performance improvement strategies.</li><li>Handle shift scheduling, live call monitoring, and provide constructive feedback.</li><li>Resolve escalations professionally and ensure superior customer satisfaction.</li><li>Drive quality assurance and track customer feedback for process improvements.</li><li>Prepare performance dashboards and reports using advanced Excel (pivot tables, VLOOKUP).</li><li>Collaborate with QA and training teams for continuous team development.</li><li>Ensure compliance with internal processes and regulatory standards.</li><li>Utilize CRM, VICI Dialer, and ticketing systems for managing interactions.</li></ul>Requirements: Bachelor&rsquo;s degree in Business Administration, Communications, or related field. 2&ndash;3 years of proven experience supervising inbound call center / CX teams. Excellent communication skills in Urdu and English. Strong proficiency in Excel, CRM platforms, and call flow/IVR systems. Empathetic, analytical, and results-driven leader who thrives under pressure. This position is open for male candidates only.Location: Karachi (Onsite)Job Type: Full-timePay: Rs60,000.00 per monthWork Location: In person

Team Lead - CSR

Transworld Associates Pvt. Ltd

<ul><li>Job Title: Generator Operator</li><li>Location: Karachi</li></ul>Responsibilities:<ul><li>Operate and maintain generators.</li><li>Ensure reliable power supply.</li><li>Perform routine maintenance.</li><li>Follow safety guidelines.</li><li>Troubleshoot and resolve issues.</li><li>Maintain records.</li><li>Looking after the vendors</li><li>Genset fulling</li><li>Emergency Operations task</li><li>Looking after power breakdowns</li></ul>Qualifications:<ul><li>Previous experience preferred.</li><li>Mechanical aptitude required.</li><li>Flexible schedule.</li><li>Valid operator certification (if applicable).</li></ul>Salary: Rs30,000.00 - Rs45,000.00 per month + Medical + OPD + Graduity + bonus + yearly increments + Mobile SIMJob Type: Full-timeEducation:<ul><li>High School (Preferred)</li></ul>Experience:<ul><li>Generator repairing: 3 years (Preferred)</li></ul>Work Location: In person

Generator Operator

shaan technologies (pvt) Ltd.

Job Title: CNC Machine Operator / SupervisorLocation: KEPZ, Landhi.Job Type: Full-timeAbout Us:We are seeking a skilled CNC Machine Operator with strong programming skills and the ability to lead and supervise the CNC department. The ideal candidate will have both hands-on machining experience and the technical background to ensure smooth operations.Key Responsibilities:Operate and set up CNC lathe machines.Write, edit, and troubleshoot CNC programs.Supervise and oversee CNC department operations.Train and guide junior operators and workshop staff.Ensure production quality, accuracy, and efficiency.Read and interpret engineering drawings and CAD designs.Perform routine maintenance and uphold safety standards.Requirements:B-Tech in Mechanical / Manufacturing / Related Field.2&ndash;3 years of proven experience in CNC lathe operation and programming.Strong workshop and machining knowledge.Ability to supervise and manage a CNC team.Excellent problem-solving and leadership skills.Ability to work independently and in a team.What We Offer:Competitive salary package.Professional growth and career development opportunities.Supportive and collaborative work environment.How to Apply:Send your CV to shaantech98@gmail.com with the subject line &ldquo;CNC Machine Operator / Supervisor Application&rdquo;.Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>CNC Machine Operation and Programing: 2 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

CNC Machine Operator / Supervisor

Icon Plus

Position: Machine Operator Department: Production / Manufacturing Location: SITE Area Reporting To: Production Supervisor / Plant ManagerJob PurposeThe Machine Operator is responsible for operating, monitoring, and maintaining machinery to ensure efficient production flow while meeting quality standards and safety requirements.Key Responsibilities<ul><li>Operate assigned machines and equipment safely and efficiently.</li><li>Monitor machine operations to detect malfunctions, adjust controls, and maintain smooth production.</li><li>Perform routine machine maintenance, cleaning, and lubrication.</li><li>Measure and inspect finished products to ensure compliance with specifications and quality standards.</li><li>Record production data, downtime, and machine performance in logs or ERP systems.</li><li>Report any equipment faults, damages, or safety hazards to the supervisor immediately.</li><li>Support production team in achieving daily/weekly production targets.</li><li>Follow company policies, safety procedures, and standard operating practices (SOPs).</li></ul>Requirements<ul><li>High school diploma or equivalent; technical/vocational certification preferred.</li><li>Proven experience as a machine operator or in a manufacturing environment.</li><li>Basic knowledge of mechanical systems, troubleshooting, and safety practices.</li><li>Ability to read and interpret technical documents, drawings, and measurements.</li><li>Good physical stamina and ability to stand for long periods.</li><li>Strong attention to detail and commitment to quality.</li></ul>Skills &amp; Competencies<ul><li>Machine handling and troubleshooting</li><li>Basic mechanical and technical aptitude</li><li>Problem-solving skills</li><li>Time management and teamwork</li><li>Safety awareness</li></ul>Work Environment<ul><li>Factory/production.</li><li>May involve standing for long periods, lifting moderate weights, and working in noisy conditions.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Machine Operator

Mamji Hospital

Job Summary:The Lift Operator (Lift Man) is responsible for the safe, smooth, and efficient operation of hospital elevators/lifts, ensuring patients, staff, and visitors are transported comfortably and securely between floors. The operator must remain alert, courteous, and maintain high standards of hygiene, punctuality, and discipline during duty hours. In emergency situations, the lift operator must act promptly to ensure safety and coordination.Key Responsibilities:<ul><li>Operate lift/elevator as per hospital or building schedule, ensuring timely service to all floors.</li><li>Assist patients, especially those on stretchers, wheelchairs, or in critical condition, in entering and exiting the lift.</li><li>Ensure priority service for doctors, patients, and emergency medical staff.</li><li>Maintain cleanliness and order inside the lift cabin at all times.</li><li>Report any lift malfunction, unusual noise, or breakdown immediately to the maintenance team or supervisor.</li><li>Ensure the lift is turned off or secured after duty hours or during maintenance.</li><li>Follow safety protocols and never overload the lift beyond capacity.</li><li>Maintain communication with security or facility control room in case of emergencies or lift entrapments.</li><li>Keep record of daily operations (optional if applicable).</li><li>Remain polite, helpful, and professional in all interactions with hospital staff and visitors.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum education: Matric or equivalent.</li><li>Previous experience in lift operations is preferred, especially in hospitals or multi-story buildings.</li><li>Physically fit and well-groomed.</li><li>Basic understanding of elevator safety and emergency procedures.</li><li>Ability to remain calm under pressure and follow instructions.</li></ul>Working Conditions:<ul><li>Work may involve movement across hospital wards, rooftops, or maintenance areas.</li><li>Must adhere to hospital infection control and PPE policies.</li><li>May involve occasional emergency calls during odd hours.</li></ul>Job Type: Full-timeWork Location: In person

LIFT MAN / LIFT OPERATOR

Explore 22+ Dialer operator in Karachi this September. Find roles across top companies and apply now to boost your career.