call center agent

Riuman International

Location: Port Qasim, Karachi Salary: PKR 40,000Responsibilities:<ul><li>Make outbound sales calls to potential customers.</li><li>Promote company products/services and generate sales.</li><li>Follow up with leads and maintain customer records.</li><li>Achieve monthly sales targets.</li></ul>Requirements:<ul><li>Intermediate/Bachelor's qualification.</li><li>Good communication and convincing skills.</li><li>Telesales or call center experience preferred.</li><li>Basic computer knowledge.</li></ul>Pay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

TeleSales Officer

Mashreq

<div>
 Job Purpose To delight internal and external customers over the phone ( inbound &amp; outbound -call back)
 
 - Interact with customers over the phone, chat , email to understand their banking needs.
 
 - Provide excellent customer service to achieve customer loyalty.
 
 - Resolve problems over the live chat, email or telephone.
 
 - Convert sales opportunities in order to meet financial targets.
 
 - Clarify and explain procedures and products over the telephone.
 
 - Capture and report customer feedback towards continual product development.
 
 
 Key Result Areas Achieve the required KPI set in term of
 
 Adherence
 
 CRD
 
 AHT
 
 Quality score
 
 post call suveuy
 
 NPS
 
 Key Result Areas (Continued)- Operates in a Call Centre environment where the interface with customers is over the telephone.
 
 - Operates within standard rules and guidelines set by the Bank and additional ones set by and unique to the Direct Banking Center.
 
 - Mostly related to explaining procedures or providing information regarding retail banking products.
 
 - Also involves root cause analysis and reversals of charges and fees when necessary.
 
 Knowledge, Skills and Experience Knowledge, Skills and Experience (Continued)- University Graduate (preferably with some finance / banking or maths component).
 
 - 1 &ndash; 3 years experience
 
 - Very customer focused
 
 - Computer literate
 
 - Excellent communication skills
 
 - Strong listening skills.
</div>

Customer Service Officer.MGN Pak - CXC - Direct Banking Centre.Client Experience and Conduct Group-PAKCOE

Zulekha Group

Job Type: Full-Time (On-Site)Location: Bahadurabad, KarachiSalary: Competitive Salary + Attractive Commission + Performance BonusesAbout the RoleZulekha Group is seeking a motivated and confident Female Real Estate Tele Sales Executive to join our sales team at our Bahadurabad office. The ideal candidate will be responsible for handling sales inquiries, following up with leads, and converting prospects into potential buyers through effective communication and relationship building.If you have strong communication skills and a passion for sales, we would love to hear from you.Key Responsibilities<ul><li>Make outbound calls to potential clients and follow up on generated leads.</li><li>Handle incoming inquiries from social media campaigns, property portals, and marketing activities.</li><li>Explain project details, apartment options, payment plans, and investment opportunities.</li><li>Qualify leads and schedule meetings or site visits for the sales team.</li><li>Maintain accurate customer records and follow-up reports.</li><li>Build and maintain strong client relationships.</li><li>Achieve monthly sales and lead conversion targets.</li><li>Coordinate with the sales team to ensure smooth customer handling.</li></ul>RequirementsMinimum Intermediate / Bachelor's Degree Preferred 1&ndash;2 Years of Experience in Tele Sales, Call Center, Customer Service, or Real Estate Sales Excellent Communication &amp; Convincing Skills Strong Follow-Up &amp; Lead Management Ability Basic Computer Skills (MS Office, CRM, WhatsApp Business) Professional Attitude and Target-Oriented MindsetPreferred Skills<ul><li>Telemarketing</li><li>Lead Generation</li><li>Real Estate Sales</li><li>Customer Relationship Management (CRM)</li><li>Sales Closing Techniques</li><li>Property Consultation</li><li>Client Handling</li></ul>BenefitsSalary + Attractive Commission Professional Working Environment Career Growth Opportunities Real Estate Industry Exposure Performance-Based IncentivesApply NowReady to take the next step in your career? We'd love to hear from you!Phone: 0371-8064447 Email: hrzulekhagroup@gmail.comPay: From Rs40,000.00 per monthWork Location: In person

Female Real Estate Tele Sales Executive

Tabani Real Estate Pakistan

Key Responsibilities:- Conduct outbound calls to potential and existing clients.- Respond to inbound inquiries professionally and promptly.- Maintain accurate records of calls and client interactions.- Provide information regarding company services and address client concerns.- Follow communication scripts and guidelines to ensure consistency.- Work closely with the sales and marketing teams to support ongoing campaigns.- Meet daily and weekly call targets.Requirements:- 6 months to 1 year of relevant experience in a calling, telesales, or customer service role.- Strong communication and interpersonal skills.- Ability to handle high call volumes with efficiency.- Basic computer literacy and familiarity with CRM systems (preferred).- Positive attitude, strong work ethic, and attention to detail.- Preference will be given to female applicants.Pay: Rs50,000.00 - Rs65,000.00 per monthWork Location: In person

Calling Agent

Mars BPO

Job Summary:We are hiring motivated and enthusiastic Cold Caling Agent to join our dynamic night shift sales team. Whether you're a fresher or experienced professional, if you have basic to fluent English and good communication skills, we welcome you to apply.Job Description:Key Responsibilities:Mars BPO is looking for motivated and energetic Customer Sales Representatives (CSR) to join our growing team. The ideal candidate should have excellent communication skills and a passion for sales. This role involves handling outbound calls and converting leads into successful sales.<ul><li>Make outbound calls to potential customers</li><li>Promote products/services and generate sales</li><li>Achieve daily and monthly sales targets</li><li>Handle customer queries professionally</li></ul>Requirements:<ul><li>Minimum Intermediate / A-Level education</li><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Ability to work in night shift</li><li>Sales experience is a plus (Fresh candidates can also apply)</li><li>Strong persuasion and negotiation skills</li></ul>Benefits:<ul><li>Professional work environment</li><li>Career growth opportunities</li><li>Performance-based incentives</li><li>Supportive team and management</li></ul>Shift Timing: 6:00 PM &ndash; 4:00 AMContact Information:+92 319 5002892 hr.karachi@marsbpo.orgAddress-Mars BPO Pvt Ltd Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, Civil Lines KarachiNote: Come along with your updated resume for the walk-in interview. Start your career in a fast-paced and rewarding environment today!Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Cold Calling Agent (Night Shift)

ABS INTERNATIONAL

We are looking for someone who has worked in a call center and knows how to listen to calls and check if the agent did a good job or not.<ul><li>Salary: PKR 45,000 &ndash; 55,000/month</li><li>Shift: 6:00 PM &ndash; 2:00 AM</li><li>Location: Gulshan-e-Iqbal, Karachi</li><li>Job Type: Full-Time | On-Site</li></ul>Your Daily Work Will Include:<ul><li>Listen to recorded and live calls of our agents</li><li>Give each call a score based on a checklist we provide</li><li>Write simple and clear feedback for agents and their team leads</li><li>Attend weekly team meetings to discuss call quality</li><li>Report any common mistakes or problems to the manager</li></ul>We Need Someone Who:<ul><li>Has at least 6 months to 1 year of call monitoring experience in a BPO or call center</li><li>Understands how sales and customer support calls work</li><li>Can use Excel or Google Sheets and call recording tools</li><li>Can write feedback in English clearly</li><li>Is available to work evening shift, 6 days a week &mdash; on-site only</li></ul>&gt; Important &mdash; Please Read Before Applying:This job is only for people who have worked in a call center or BPO. If your experience is in software testing, IT, or app/website QA &mdash; this is not the right role for you.Salary &amp; Benefits:<ul><li>PKR 45,000 &ndash; 55,000 per month based on experience</li><li>Salary always paid on time &mdash; no exceptions</li><li>proper training provided from day one</li><li>Clear path to grow into Senior QA or Team Lead role</li><li>Stable long-term job with a well-established company</li></ul>How to Apply:Apply on Indeed with your updated CV. Keep your phone active &mdash; we will call shortlisted candidates directly.We welcome applications from all candidates regardless of gender or background.Pay: Rs45,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Do you have at least 1 year of experience monitoring or auditing calls in a BPO or call center? (Yes/No)</li><li>Have you worked specifically with sales or customer support calling processes &mdash; not software or IT testing? (Yes/No)</li><li>Are you available to work 6 days a week from 6:00 PM to 2:00 AM consistently? (Yes/No)</li><li>Do you currently reside in or near Gulshan-e-Iqbal, Karachi? (Yes/No)</li><li>Have you used a QA scorecard or call evaluation form to grade agent performance? (Yes/No)</li><li>Are you comfortable providing written feedback to agents and team leads in English? (Yes/No)</li><li>Do you have experience attending or conducting calibration sessions? (Yes/No)</li><li>Is your background strictly in voice-process or contact center QA &mdash; no software, app, or website testing? (Yes/No)</li></ul>Work Location: In person

Call Quality Assurance Analyst — BPO / Call Center

Human Capital HR Solutions

Quality Control Manager (Call Center QA)Location: Remote Industry: BPOHuman Capital HR Solutions is hiring a Quality Control Manager for one of its international clients operating in the dietary supplements industry. We are looking for an experienced professional with a strong background in Call Center Quality Assurance and Sales Quality Management to ensure high-quality customer interactions and continuous performance improvement.Key Responsibilities:Listen to and evaluate 50&ndash;60 sales calls dailyAssess operator performance using internal quality standardsIdentify gaps in sales communication and objection handlingProvide clear, constructive feedback to improve agent performancePrepare quality reports and monitor overall call center performanceEnsure compliance with quality assurance policies and proceduresRequirements:Bachelor's degree in Business Administration, Management, Communications, or a related field3&ndash;5 years of experience in Quality Assurance/Quality Control within a Sales Call CenterStrong understanding of sales processes, customer service, and objection handlingExcellent analytical, listening, and communication skillsFluency in English and Urdu (spoken and written)Self-motivated with the ability to work independently in a remote environmentStrong attention to detail and report-writing skillsWhat We Offer:Fully remote working opportunityWork with an international organizationProfessional growth in a fast-paced environmentCollaborative and performance-driven cultureApply Now!Send your updated resume to: careers1.hc@gmail.comOnly shortlisted candidates will be contacted.Pay: Rs33,851.93 - Rs152,918.03 per monthWork Location: In person

Quality Control Manager (Call Center QA)

Explore 20+ Call center agent in Karachi this July. Find roles across top companies and apply now to boost your career.