customer service representative Jobs in Karachi

customer service representative

customer service representative (csr) Jobs in Karachi

customer service representative (csr)

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer care executive

call center agent

Experts Communication

Call Center AgentExperts Communication is looking for enthusiastic and customer-focused Call Center Agents to join our team. If you have strong communication skills, a passion for providing excellent customer service, and the ability to handle sales and support calls effectively, we encourage you to apply.Position Details:Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM to 4:00 AM (Night Shift) Salary: 35,000 PKR to 50,000 PKR + Attendance Allowance and Uncapped Commission Career Growth: Opportunities for promotions and bonuses based on performanceContact: +92 317 7770002 Email: hr@expertscommunication.netKey Responsibilities:<ul><li>Handle incoming and outgoing calls professionally and efficiently</li><li>Provide exceptional customer service by addressing inquiries and resolving issues</li><li>Promote and sell company services through effective communication and persuasion</li><li>Maintain an updated database of customer interactions and follow-ups</li><li>Meet daily, weekly, and monthly sales and performance targets</li><li>Ensure timely follow-ups with potential and existing customers</li><li>Work in a fast-paced environment, handling multiple calls and tasks</li></ul>Requirements:<ul><li>Previous call center experience is a plus but not required (fresh candidates are encouraged to apply)</li><li>Strong verbal and written communication skills in English</li><li>Ability to handle objections, negotiate, and close sales</li><li>Customer-oriented mindset with problem-solving skills</li><li>Ability to work night shifts (7 PM - 4 AM)</li><li>Basic computer skills and proficiency in handling CRM tools</li></ul>Benefits &amp; Perks:<ul><li>Five working days (Saturday and Sunday off)</li><li>Uncapped commission and performance bonuses</li><li>Career growth opportunities with promotions every four months based on performance</li><li>Monthly company-paid dinners</li><li>Annual picnic and grand annual dinner</li><li>Health insurance</li></ul>Join us and be part of a fast-growing, high-energy team where you can develop your career and earn competitive incentives. Apply now!Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Agent

HR Consultants Pvt Ltd

Launch Your Career in International Education! Position: Call Center Agent - Leading to Education Counsellor Role Timings: 6:00 PM &ndash; 2:00 AMAre you ambitious, persuasive, and passionate about helping students achieve their study abroad dreams? Join HR Consultants, Pakistan&rsquo;s leading international education network, and turn your communication skills into career success!What You&rsquo;ll Do:<ul><li>Engage and inspire students to explore top global study destinations.</li><li>Guide them through admissions and visa processes with confidence.</li><li>Master professional sales and counselling techniques under expert mentorship.</li><li>Build your career in a high-growth, global education industry.</li><li>Training and Mentorship Provided.</li></ul>We&rsquo;re Looking For:<ul><li>Energetic individuals with excellent communication &amp; interpersonal skills.</li><li>Passion for sales, relationship building, and achieving targets.</li><li>Curiosity to learn about international universities and cultures.</li><li>Candidates residing in DHA or Clifton will be preferred.</li></ul>Why Join Us:<ul><li>Fast-track growth to an Education Counsellor role.</li><li>Attractive incentives and career progression opportunities.</li><li>Collaborative and growth-oriented work culture.</li></ul>Apply Now! Send your CV to hr91@hrpakistan.com or WhatsApp 0322-5757810 to start your journey with HR Consultants!Job Type: Full-timePay: From Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Center Agent - Sales

Ecom Verse

Job Description: We are looking for enthusiastic Call Center Sales Agents to join our growing team. This is an excellent opportunity for freshers who are fluent in English and eager to start a career in sales.Responsibilities:<ul><li>Make outbound and receive inbound calls to promote our products/services</li><li>Build strong relationships with potential clients</li><li>Achieve daily/weekly sales targets</li><li>Maintain accurate records of customer interactions</li></ul>Requirements:<ul><li>Fluent in English (spoken and written) &ndash; mandatory</li><li>Good communication and interpersonal skills</li><li>Freshers are welcome</li><li>Positive attitude, willingness to learn, and target-oriented</li><li>Timings 9pm - 5am</li></ul>Training:<ul><li>1-week intensive training program provided</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Agent/Sales (NIGHT SHIFT)

Experts Communication is looking for a Customer Support Agent to join our dynamic team. The ideal candidate should have at least 1 year of experience in a call center or customer service role, with excellent communication, problem-solving, and sales skills.Salary: 40,000 - 50,000 PKR (based on skills and experience) Location: North Nazimabad, Block A, Karachi Shift: 7:00 PM &ndash; 4:00 AMNote: Freshers with good English Communication skills are encouraged to apply.Contact: +92 317 7770002 Email: hr@expertscommunication.netResponsibilitiesHandle inbound and outbound calls professionally Communicate effectively to provide information, support, and sales assistance Resolve customer inquiries and complaints efficiently Meet and exceed monthly sales and performance targets Maintain accurate records of interactions and follow-ups Ensure customer satisfaction and build strong relationshipsRequirements&#10004; Minimum 1 year of call center/customer service experience &#10004; Strong verbal &amp; written communication skills &#10004; Ability to handle objections and close sales confidently &#10004; Self-motivated, target-driven, and eager to learn &#10004; Ability to work the night shift (7:00 PM &ndash; 4:00 AM)Benefits5 working days (Saturday &amp; Sunday off) Competitive salary &amp; performance-based growth (evaluated every 4 months)Health Insurance Annual picnic &amp; dinner Monthly company-paid dinnersAnnual picnic &amp; dinnerKickstart your career with Experts Communication and grow in a professional, fast-paced environment!Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Agent

HRCONSOL

Position: Customer Service Agent &ndash; Health Product Campaign Location: Karachi, Pakistan (On-site) Number of Positions: 30 Salary Range: PKR 80,000 &ndash; 110,000 + Benefits Employment Type: Full-Time Joining: ImmediateAbout the RoleHRCONSOL is hiring energetic and customer-focused Customer Service Agents for our top Health Tech client in Karachi. You&rsquo;ll be part of a dynamic team driving inbound and outbound awareness and product campaigns &mdash; connecting customers to healthcare solutions that truly make an impact.If you have prior experience in health-related campaigns, strong communication skills in English &amp; Urdu, and love interacting with people &mdash; this role is for you!Key Responsibilities<ul><li>Handle inbound &amp; outbound calls and WhatsApp chats to connect customers with doctors for consultations.</li><li>Manage the end-to-end 6&ndash;7 step protocol with customers &mdash; from order placement and confirmation calls to post-service feedback.</li><li>Ensure accurate, empathetic, and professional communication at all times.</li><li>Maintain updated and precise customer records in CRM systems.</li><li>Meet and exceed KPIs for call handling, quality, and customer satisfaction.</li><li>Collaborate with team members to improve campaign outcomes and service efficiency.</li><li>Share feedback and insights to enhance the customer experience.</li></ul>Required Education<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Health Sciences, or related field.</li><li>Intermediate-qualified candidates with exceptional call center experience are also encouraged to apply.</li></ul>Experience &amp; Skills<ul><li>1&ndash;3 years of experience in customer service or contact centers (preferably with Ibex or other reputable BPOs).</li><li>Prior exposure to health or wellness campaigns is mandatory.</li><li>Excellent communication in English &amp; Urdu (verbal &amp; written).</li><li>Strong interpersonal skills, empathy, and customer-centric mindset.</li><li>Ability to handle high call volumes while maintaining professionalism.</li><li>Proficiency in CRM and call center software.</li></ul>How to Apply:Send your resume to jobs@hrconsol.com with the subject line &ldquo;Customer Service Agent &ndash; Health Campaign&rdquo;.Job Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Customer Service Agent – Health Product Campaign

1AZ0 Marketing (Pvt) Ltd.

1AZ0 Marketing Pvt Ltd.Call Center RepresentativesBenefits:Females Candidates are encouraged to apply. Fresh &amp; Experienced both can apply. We are offering training for fresh candidates. Candidates should have good English Communication.Skills:<ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue and provide solutions and/or alternatives</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li></ul>Only 10 positions / vacancies are left. Salary: Rs 30,000 to Rs 40,000 /month (commission included.)Job Types: Full-time, Part-timeJob Types: Full-time, ContractPay: Rs35,000.00 - Rs40,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e-Iqbal, Karachi?</li></ul>Language:<ul><li>english with fluency (Required)</li></ul>Work Location: In person

Hiring: Call Center Agents/ CSR- International (9pm to 3:30am)

Four-Fox

DME Calling Agent will be responsible for contacting patients, healthcare providers, and insurance companies to facilitate the distribution and authorization of durable medical equipment. The ideal candidate will have excellent communication skills, and a strong customer service orientation.Key Responsibilities:<ul><li>Conduct outbound calls to patients to confirm their needs for durable medical equipment.</li><li>Contact healthcare providers to obtain necessary documentation and authorizations.</li><li>Verify insurance information and discuss coverage details with patients and insurance companies.</li><li>Maintain accurate and detailed records of all interactions in CRM system.</li><li>Provide exceptional customer service by addressing patient inquiries and resolving any issues promptly.</li><li>Ensure compliance with all relevant regulations and company policies.</li><li>Collaborate with team members and other departments to ensure smooth operations and excellent customer service.</li><li>Meet or exceed daily and weekly call targets and performance metrics.</li></ul>Qualifications:<ul><li>Previous experience in a customer service or call center role, preferably in the healthcare or medical equipment industry.</li><li>Strong understanding of durable medical equipment and related insurance processes is a plus.</li><li>Excellent verbal and written communication skills.</li><li>Ability to work in the US time zone.</li><li>Proficient in using CRM software and other relevant computer applications.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to handle sensitive information with confidentiality and professionalism.</li><li>Self-motivated and able to work independently with minimal supervision.</li></ul>Location: Karsaz, KarachiMonday -Friday7:00pm - 3:00amJob Type: Full-timePay: From Rs30,000.00 per month

Call Agents - DME Campaign

Explore 196+ Call center agent in Karachi this November. Find roles across top companies and apply now to boost your career.