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RMG | مجموعة ريناد المجد (لتقنية المعلومات)

<div>
 
 RMG is Hiring Digital Customer Experience Specialist.
 
 
 
 
 
 
 Experience:
 
 7&ndash;10 years
 
 
 
 Role Summary:
 
 
 
 Support digital CX enhancement initiatives and ensure seamless service delivery across digital channels.
 
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Digital Media, Business, or related field
 </li>
 <li>
 Hands-on experience in digital journey mapping &amp; user research
 </li>
 <li>
 Strong analytical skills and familiarity with CX measurement tools (NPS, CSAT, CES)
 </li>
 <li>
 Knowledge of UX fundamentals, content flows, and customer interaction models
 </li>
 <li>
 Experience in optimizing websites, apps, and self-service platforms
 </li>
 <li>
 Strong skills in reporting, data interpretation, and experience improvement initiatives
 </li>
 </ul>
 
 
</div>

Digital Customer Experience Specialist

Madar Logistics Platform

<div>
 
 Madar
 
 is a leading Saudi digital logistics platform transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation.
 
 Madar
 
 enables seamless shipment execution, financial integration, and real-time tracking &mdash; redefining the future of logistics in the Kingdom and beyond.
 
 
 
 Role Overview
 
 
 
 We are seeking a strategic and experienced
 
 Senior Business Development Specialist
 
 to support the growth and expansion of Madar's commercial initiatives across the logistics and technology sectors. This role focuses on identifying new and high-value business opportunities, expanding our customer base, and developing strategic partnerships that contribute to long-term revenue goals.
 
 
 The specialist will analyze industry trends, assess market potential, and help shape the company's business development strategy. Responsibilities include managing and developing relationships with prospective clients, partners, and industry stakeholders, as well as representing Madar in market interactions to ensure our digital logistics solutions align with evolving customer and industry needs.
 
 
 Success in this role requires strong analytical and commercial capabilities, solid communication and negotiation skills, and effective collaboration with internal teams to support the seamless execution of business initiatives and alignment with Madar's broader strategic objectives.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Conduct research on market trends, customer needs, and competitors in the logistics and digital solutions industry
 </li>
 <li>
 Identify and evaluate new business opportunities in SaaS, and marketplace solutions
 </li>
 <li>
 Prepare and deliver persuasive presentations, demos, and solution overviews
 </li>
 <li>
 Lead the development of proposals, RFP responses, and commercial offers
 </li>
 <li>
 Provide insights to support commercial strategy and product positioning
 </li>
 <li>
 Build and qualify a strong sales pipeline through outreach, networking, and industry events
 </li>
 <li>
 Collaborate with marketing to execute lead-generation campaigns
 </li>
 <li>
 Track BD activity performance using CRM systems
 </li>
 <li>
 Engage potential clients, identify operational pain points, and align them with Madar's solutions
 </li>
 <li>
 Maintain relationships with strategic clients and partners
 </li>
 <li>
 Ensure proposals clearly communicate the value of Madar's SaaS
 </li>
 <li>
 Support commercial pricing and pre-negotiation preparation
 </li>
 <li>
 Prepare commercial terms, scope descriptions, and business inputs for client contracts
 </li>
 <li>
 Review contract terms related to pricing, SLAs, scope, renewal, and business impact
 </li>
 <li>
 Coordinate closely with the Legal team to finalize contract language
 </li>
 <li>
 Lead and support commercial negotiations with clients to reach mutually beneficial terms
 </li>
 <li>
 Ensure all contracts meet internal compliance and approval workflows
 </li>
 <li>
 Identify and build partnerships that expand market reach or enhance Madar's product portfolio
 </li>
 <li>
 Support discussions with integration and technology partners
 </li>
 <li>
 Provide weekly and monthly reports on BD performance, pipeline, and market insights
 </li>
 <li>
 Support the development of BD strategies and annual commercial plans
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualification
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Marketing, or a related field.
 </li>
 <li>
 Minimum 5-8 years of experience in business development, sales, or commercial strategy, preferably in logistics, SaaS, or digital solutions.
 </li>
 <li>
 Experience in SaaS, TaaS, or digital marketplace solutions.
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong understanding of software solutions and digital transformation concepts
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills
 </li>
 <li>
 Ability to gather and analyze market data
 </li>
 <li>
 Strong relationship-building and stakeholder management
 </li>
 <li>
 Proficiency in CRM systems (HubSpot, Zoho, Salesforce, etc.)
 </li>
 <li>
 Fluent in English and Arabic
 </li>
 <li>
 Presenter
 </li>
 </ul>
</div>

Business Development Senior Specialist

Madar

<div>Madar is a leading Saudi digital logistics platform transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking &mdash; redefining the future of logistics in the Kingdom and beyond.<h3 class="jobSectionHeader">
Role Overview</h3>
We are seeking a strategic and experienced Senior Business Development Specialist to support the growth and expansion of Madar&rsquo;s commercial initiatives across the logistics and technology sectors. This role focuses on identifying new and high-value business opportunities, expanding our customer base, and developing strategic partnerships that contribute to long-term revenue goals.
The specialist will analyze industry trends, assess market potential, and help shape the company&rsquo;s business development strategy. Responsibilities include managing and developing relationships with prospective clients, partners, and industry stakeholders, as well as representing Madar in market interactions to ensure our digital logistics solutions align with evolving customer and industry needs.
Success in this role requires strong analytical and commercial capabilities, solid communication and negotiation skills, and effective collaboration with internal teams to support the seamless execution of business initiatives and alignment with Madar&rsquo;s broader strategic objectives.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li><ul>
<li>
Conduct research on market trends, customer needs, and competitors in the logistics and digital solutions industry.</li>
<li>Identify and evaluate new business opportunities in SaaS, and marketplace solutions.</li>
<li>Prepare and deliver persuasive presentations, demos, and solution overviews.</li>
<li>Lead the development of proposals, RFP responses, and commercial offers.</li>
<li>Provide insights to support commercial strategy and product positioning.</li>
<li>Build and qualify a strong sales pipeline through outreach, networking, and industry events.</li>
<li>Collaborate with marketing to execute lead-generation campaigns.</li>
<li>Track BD activity performance using CRM systems.</li>
<li>Engage potential clients, identify operational pain points, and align them with Madar&rsquo;s solutions.</li>
<li>Maintain relationships with strategic clients and partners.</li>
<li>Ensure proposals clearly communicate the value of Madar&rsquo;s SaaS.</li>
<li>Support commercial pricing and pre-negotiation preparation.</li>
<li>Prepare commercial terms, scope descriptions, and business inputs for client contracts.</li>
<li>Review contract terms related to pricing, SLAs, scope, renewal, and business impact.</li>
<li>Coordinate closely with the Legal team to finalize contract language.</li>
<li>Lead and support commercial negotiations with clients to reach mutually beneficial terms.</li>
<li>Ensure all contracts meet internal compliance and approval workflows.</li>
<li>Identify and build partnerships that expand market reach or enhance Madar&rsquo;s product portfolio.</li>
<li>Support discussions with integration and technology partners.</li>
<li>Provide weekly and monthly reports on BD performance, pipeline, and market insights.</li>
<li>Support the development of BD strategies and annual commercial plans.</li>
</ul></li></ul>
Requirements
Qualification<ul><li>
Bachelor&rsquo;s degree in business administration, Marketing, or a related field.
</li><li>Minimum 5&ndash;8 years of experience in business development, sales, or commercial strategy, preferably in logistics, SaaS, or digital solutions.
</li><li>Experience in SaaS, TaaS, or digital marketplace solutions.
</li></ul>Skills &amp; Competencies<ul>
<li>
Strong understanding of software solutions and digital transformation concepts.</li>
<li>Excellent communication, presentation, and negotiation skills.</li>
<li>Ability to gather and analyze market data.</li>
<li>Strong relationship-building and stakeholder management.</li>
<li>Proficiency in CRM systems (HubSpot, Zoho, Salesforce, etc.).</li>
<li>Fluent in English and Arabic.</li>
<li>Presenter.</li></ul></div>

Amazon Web Services (AWS)

<div>
 
 Description
 
 
 
 Global Services Security (GSS) Business Development plays a central role in AWS customers&rsquo; transformative cloud journeys, deeply integrating people expertise and technology capabilities at scale to shape customers&rsquo; end-to-end experiences with AWS security products and services. Across our key customer adoption success services - Training &amp; Certification, Professional Services, Support Operations, Managed Services and Security &ndash; GS builders make an impact every day across millions of individuals and thousands of customers ranging from Start-ups to Enterprises. Together with AWS Partners, GSS enables and accelerates customers, unlocks value, drives AWS adoption, and helps transform businesses and public sector organizations across the globe, and we are propelled by our pursuit to be a differentiator when customers are evaluating cloud providers. The impact GSS has on customers is as diverse as it is significant, helping them upskill their workforce, and with landing, operating, modernizing, and transforming their workloads on AWS, with value-add partners and security embedded throughout.
 
 
 Global Services Security BD segment leader for KSA is responsible for meeting and exceeding the GS Security segment revenue plans, and associated bookings, pipeline creation, and customer acquisition goals. Buck stops with this role in ensuring that the GS Security segment meets its top-line financial plans, while staying within the planned cost of sales, HC, and level mix constraints. This is a leader of leader role, capable of developing world-class BD, specialist sales, and partner channel capabilities for the segment. The leader is responsible for building a high performing team and leading a customer-facing, partner-facing, and AWS account teams-facing organization that continually raises bar, staying ahead of the needs of the BD/specialist sales/partner channel needs for the segment.
 
 
 The right candidate will have demonstrated experience in thinking big with the customer c-suite and influencing strategic cloud adoption decisions and adoption roadmaps with the customer c-suite, lines of business leaders, CEOs, and their Board. They will have demonstrated experience leading business development, specialist sales, and supporting partner channel development preferably in multiple security sub domains and across the product life-cycle, from incubation, to specialist sales opportunities support, to scaling through mechanisms, identifying and capitalizing on repeatable patterns, thought leadership content, partners, and have a track record of delivering results. Deep understanding of AWS security services, GS Security services/offerings, and other security offerings within the Global Services portfolio will be very helpful for a fast-start. The role will need a strong analytical acumen, synthesis, structuring, and problem-solving skills to translate ambiguous and incomplete information into actionable plans, mechanisms, and deliver results. Experience leading teams with diverse skill-sets ranging from incubation, specialist sales, scaling through plays, content, digital campaigns, mechanisms, and through partners is highly preferred.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Consistently achieve top line revenue, bookings, pipeline, and customer acquisition goals monthly, quarterly, and annually year over year. Consistently plan and forecast results with high degree of accuracy.
 </li>
 <li>
 Develop a high judgment and data-driven point of view on the role-mix, level-mix, skill-mix, and selling productivity needed to meet the annual security revenue plans for the segment, including capacity tradeoffs between the various teams (e.g., incubation, specialist sales, scale motions, partners, thought leadership, etc.) and the services/offerings portfolio
 </li>
 <li>
 Lead incubation business development for new services/offerings, identifying target customers, securing lighthouse references, experimenting with routes to market, and establishing repeatable sales motions that can be handed off to security specialist sales and AWS account teams
 </li>
 <li>
 Lead business development (co-sell, while supporting co-build and co-market) with partners, effectively integrating partner reach and value-add in the selling process - Support AWS account teams and partner sales motions through specialist security expertise, making high judgment and data driven decisions on opportunities to deploy (scarce) specialist security expertise
 </li>
 <li>
 Scale the business through execution of GTM motions, mechanisms, and roles else-where in AWS
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 10+ years&rsquo; experience in security, compliance, and risk management
 </li>
 <li>
 5+ years of relevant experience in BD/sales in security products, services, or security consulting services roles
 </li>
 <li>
 5+ years of experience in strategic business development roles with customer c-suite with demonstrated results, 7+ years of developing, negotiating and executing business agreements experience
 </li>
 <li>
 7+ years of business development, partnership management, or sourcing new business experience
 </li>
 <li>
 Experience writing technical articles, speaking at technology conferences, and contributing to open source, experience developing and executing on GTM strategies that are large in scope
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 5+ years of relevant experience in cloud security
 </li>
 <li>
 Experience in global or international roles
 </li>
 <li>
 BS degree in computer science, engineering, business or mathematics
 </li>
 <li>
 Advanced degrees in engineering and/or computer science
 </li>
 <li>
 Visible thought leadership on relevant topics related to cloud-based security technologies
 </li>
 <li>
 Experience developing, deploying and managing AI products at scale
 </li>
 <li>
 Experience interfacing with customers (Enterprise, SMB, and Startups) and ability to convert customer requirements to high level architecture solutions to build on
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - AWS EMEA SARL (Saudi Arabia Branch)
 
 
 Job ID: A3022602
</div>

Tech Business Dev, Security, GEO Lead, KSA , Global Services Security Business Development & GTM

Net2Source (N2S)

Data Analytics & Customer Service Specialist - Vending Operations (Saudization) Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Net2Source (N2S) Senior Recruitment Inc. Tech Recruitment + Certified Professional We are Hiring We are looking for a Data Analytics & Customer Service Specialist - Vending Operations (Saudization) for one of our clients in KSA. Location: Jeddah / Riyadh, Kingdom of Saudi Arabia Department: Operations & Customer Experience Reports To: Operations Manager / General Manager Employment Type: Full-time Position Summary We are seeking an Enthusiastic candidate to join our team as a Data Analytics & Customer Service Specialist. This dual-role position is ideal for fresh graduates or candidates with 0-2 years of experience who are analytical, customer-focused, and eager to grow in a dynamic business environment. Candidate will be responsible for analyzing vending machine sales data to drive business decisions while ensuring exceptional customer service across all our locations. Key Responsibilities Data Analytics & Reporting (60%) <ul> <li>Collect, organize, and analyze daily/weekly sales data from all vending machine locations</li> <li>Create comprehensive sales reports and dashboards for management review</li> <li>Track and report on key performance metrics (sales per machine, top-selling products, underperforming locations)</li> <li>Identify sales trends, patterns, and anomalies across different locations and time periods</li> <li>Monitor inventory turnover rates and product performance by location</li> <li>Analyze footfall patterns and correlate with sales performance</li> <li>Conduct comparative analysis between different locations, products, and time periods</li> <li>Identify opportunities for revenue optimization and cost reduction</li> <li>Prepare weekly and monthly performance reports with actionable insights</li> <li>Support BDM team with location performance data for decision-making</li> <li>Create clear, visual reports using Excel, Power BI, or similar tools</li> <li>Present findings to management in simple, actionable formats</li> <li>Maintain organized databases of all sales, inventory, and customer feedback data</li> <li>Develop and maintain performance tracking dashboards</li> </ul> Inventory & Product Analysis <ul> <li>Track product expiry dates and recommend restocking schedules</li> <li>Analyze product mix performance and recommend optimizations</li> <li>Monitor seasonal trends and suggest product rotation strategies</li> <li>Calculate and report on product profitability by location</li> </ul> Customer Service & Support (40%) Customer Communication <ul> <li>Handle customer inquiries and complaints via phone, email, WhatsApp, and social media</li> <li>Respond to customer feedback regarding machine malfunctions, product issues, or service quality</li> <li>Coordinate with field technicians for machine repairs and maintenance requests</li> <li>Follow up with customers to ensure issue resolution and satisfaction</li> </ul> Location Partner Relations <ul> <li>Serve as primary point of contact for location partners (building managers, facility coordinators)</li> <li>Handle requests for product changes, machine relocations, or service adjustments</li> <li>Maintain positive relationships with all location stakeholders</li> <li>Collect and document feedback from location partners</li> <li>Log all customer complaints and service requests in tracking system</li> <li>Prioritize and elevate urgent issues to appropriate teams</li> <li>Track resolution times and ensure timely follow-up</li> <li>Identify recurring issues and recommend systemic solutions</li> </ul> Quality Assurance <ul> <li>Conduct regular phone surveys with location partners to assess satisfaction</li> <li>Monitor online reviews and respond professionally</li> <li>Gather customer feedback for service improvement initiatives</li> <li>Support mystery shopping programs when required</li> </ul> Required Qualifications: <ul> <li>Education: Bachelor's degree in business administration, Statistics, Data Science, Management Information Systems, Marketing, or related field</li> <li>Experience: Fresh graduates welcome OR 0-2 years of experience in data analysis, customer service, or related roles</li> <li>Language: Fluent in Arabic (native) and English (professional working proficiency)</li> <li>Location: Based in Jeddah or Riyadh (depending on business needs)</li> </ul> Technical Skills <ul> <li>Microsoft Excel: Strong skills including pivot tables, VLOOKUP, formulas, and data analysis functions (mandatory)</li> <li>Data Visualization: Basic knowledge of charts, graphs, and dashboard creation</li> <li>Computer Literacy: Comfortable with Google Suite, email, and basic software applications</li> <li>Familiarity with Power BI, Tableau, or similar tools (preferred but not required - can be learned)</li> <li>Basic understanding of CRM or helpdesk systems (preferred)</li> </ul> Personal Attributes <ul> <li>Analytical mindset: Enjoys working with numbers and finding patterns in data</li> <li>Detail-oriented: High accuracy and attention to detail in data handling</li> <li>Customer-focused: Patient, empathetic, and professional in customer interactions</li> <li>Communication skills: Excellent verbal and written communication in both Arabic and English</li> <li>Problem-solver: Proactive in identifying issues and proposing solutions</li> <li>Organized: Able to manage multiple tasks and priorities effectively</li> <li>Tech-savvy: Quick learner with technology and digital tools</li> <li>Team player: Collaborative spirit with ability to work across departments</li> </ul> Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Customer Service</li> <li>Retail</li> </ul> Referrals increase your chances of interviewing at Net2Source (N2S) by 2x Get notified about new Data Specialist jobs in Riyadh, Riyadh, Saudi Arabia.

Data Analytics & Customer Service Specialist - Vending Operations (Saudization)

<div>
 
 Madar
 
 is a leading Saudi digital logistics platform transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking &mdash; redefining the future of logistics in the Kingdom and beyond.
 
 
 
 Role Overview
 
 
 
 We are seeking a strategic and experienced Supplier Acquisition Specialist to expand and strengthen Madar's supplier network. In this foundational role, you will be responsible for sourcing, onboarding, and managing suppliers while establishing effective processes and best practices for supplier acquisition and relationship management. You will build strong partnerships with key suppliers, enhance onboarding efficiency, and ensure seamless integration with our marketplace strategy. This role requires close collaboration with internal teams&mdash;including Operations, Business Development, and Customer Success&mdash;to deliver a smooth supplier experience and support Madar's overall growth objectives.
 
 
 The Supplier Acquisition Specialist plays a critical role in developing Madar's supplier ecosystem, with a particular focus on the cement and building materials sector. You will identify and evaluate potential suppliers, manage onboarding to the platform, and ensure their offerings align with Madar's logistics and marketplace solutions. The role also involves supporting commercial discussions, monitoring supplier performance, and contributing to initiatives that enhance supplier engagement and strengthen Madar's marketplace value proposition.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Identify and acquire suppliers in the cement and building materials sector
 </li>
 <li>
 Build and maintain strong supplier relationships.
 </li>
 <li>
 Onboard suppliers onto Madar's efficiently
 </li>
 <li>
 Align supplier capabilities with Madar's logistics solutions
 </li>
 <li>
 Support contract negotiations and pricing discussions
 </li>
 <li>
 Collaborate with internal teams to optimize supplier performance
 </li>
 <li>
 Monitor supplier performance and provide improvement recommendations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Strong experience in supplier and vendor management, including onboarding and relationship management.
 </li>
 <li>
 Deep knowledge of the cement, construction, or building materials supply chain preferred
 </li>
 <li>
 Proven sales and business development abilities to generate leads and grow supplier network.
 </li>
 <li>
 Strong analytical and market research capabilities
 </li>
 <li>
 Proficiency in CRM systems (HubSpot, Salesforce, Zoho) and digital tools for supplier tracking
 </li>
 <li>
 Ability to collaborate with internal teams (Operations, Sales, Marketplace)
 
 
 </li>
 </ul>
 
 
 Qualification
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in business, Supply Chain, Logistics, or related fields
 </li>
 <li>
 Minimum experience 3-7 years
 </li>
 <li>
 Professional certifications such as CIPS, CPSM, or CSCP are considered an added advantage
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Supplier/vendor management and onboarding, including relationship management
 </li>
 <li>
 Sales and business development, with proven ability to generate leads and grow supplier network
 </li>
 <li>
 Market research and analytical capabilities
 </li>
 <li>
 Proficiency in CRM systems (HubSpot, Salesforce, Zoho) and digital tools for supplier tracking
 </li>
 <li>
 Ability to collaborate effectively with internal teams (Operations, Sales, Marketplace)
 </li>
 <li>
 Team collaboration and organization
 </li>
 <li>
 Excellent communication, presentation, and negotiation skills
 </li>
 <li>
 Strong organizational and time management skills with attention to detail
 </li>
 <li>
 Fluent in English and Arabic
 </li>
 </ul>
</div>

Supplier Acquisition Specialist

<div>Madar is a leading Saudi digital logistics platform transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking &mdash; redefining the future of logistics in the Kingdom and beyond.<h3 class="jobSectionHeader">
Role overview</h3>
We are seeking a strategic and experienced Supplier Acquisition Specialist to expand and strengthen Madar&rsquo;s supplier network. In this foundational role, you will be responsible for sourcing, onboarding, and managing suppliers while establishing effective processes and best practices for supplier acquisition and relationship management. You will build strong partnerships with key suppliers, enhance onboarding efficiency, and ensure seamless integration with our marketplace strategy. This role requires close collaboration with internal teams&mdash;including Operations, Business Development, and Customer Success&mdash;to deliver a smooth supplier experience and support Madar&rsquo;s overall growth objectives.
The Supplier Acquisition Specialist plays a critical role in developing Madar&rsquo;s supplier ecosystem, with a particular focus on the cement and building materials sector. You will identify and evaluate potential suppliers, manage onboarding to the platform, and ensure their offerings align with Madar&rsquo;s logistics and marketplace solutions. The role also involves supporting commercial discussions, monitoring supplier performance, and contributing to initiatives that enhance supplier engagement and strengthen Madar&rsquo;s marketplace value proposition.<h3 class="jobSectionHeader">
Key Responsibilities
</h3><ul><li>Identify and acquire suppliers in the cement and building materials sector. &middot;
</li><li>Build and maintain strong supplier relationships.
</li><li>Onboard suppliers onto Madar&rsquo;s efficiently.</li>
<li>Align supplier capabilities with Madar&rsquo;s logistics solutions.</li>
<li>Support contract negotiations and pricing discussions.</li>
<li>Collaborate with internal teams to optimize supplier performance.</li>
<li>Monitor supplier performance and provide improvement recommendations.</li>
</ul>
Requirements<ul>
<li>
Strong experience in supplier and vendor management, including onboarding and relationship management.
</li><li>Deep knowledge of the cement, construction, or building materials supply chain preferred.</li>
<li>Proven sales and business development abilities to generate leads and grow supplier network.
</li><li>Strong analytical and market research capabilities.</li>
<li>Proficiency in CRM systems (HubSpot, Salesforce, Zoho) and digital tools for supplier tracking.</li>
<li>Ability to collaborate with internal teams (Operations, Sales, Marketplace).</li>
</ul><h3 class="jobSectionHeader">
Qualification
</h3><ul><li>Bachelor&rsquo;s degree in business, Supply Chain, Logistics, or related fields.</li>
<li>Minimum experience 3-7 years.</li>
<li>Professional certifications such as CIPS, CPSM, or CSCP are considered an added advantage.</li>
</ul><h3 class="jobSectionHeader">
skills &amp; Competencies</h3><ul>
<li>Supplier/vendor management and onboarding, including relationship management
</li><li>Sales and business development, with proven ability to generate leads and grow supplier network
</li><li>Market research and analytical capabilities
</li><li>Proficiency in CRM systems (HubSpot, Salesforce, Zoho) and digital tools for supplier tracking
</li><li>Ability to collaborate effectively with internal teams (Operations, Sales, Marketplace)
</li><li>Team collaboration and organization
</li><li>Excellent communication, presentation, and negotiation skills
</li><li>Strong organizational and time management skills with attention to detail
</li><li>Fluent in English and Arabic</li></ul></div>

Explore 2673+ Digital customer experience specialist in Riyadh this December. Find roles across top companies and apply now to boost your career.

2673 digital customer experience specialist jobs IN Riyadh

Digital Customer Experience Specialist

Business Development Senior Specialist

Business Development Senior Specialist

Tech Business Dev, Security, GEO Lead, KSA , Global Services Security Business Development & GTM

Data Analytics & Customer Service Specialist - Vending Operations (Saudization)

Supplier Acquisition Specialist

Supplier Acquisition Specialist