business development manager Jobs in Riyadh

business development manager

sales manager

product manager

account manager

key account manager

customer success manager

<div><p><b>What we offer</b></p><p>
We help the world run better.</p><p>
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now!</p><div></div><p><b><br>
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</b></p><p></p><p><b><br>
Who You&rsquo;ll Become</b></p><p>
The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is expected to serve as the strategic point of contact for the customer within the assigned solution portfolio and to leverage appropriate resources across SAP functions to maintain overall customer health</p><p></p><p><b><br>
What You&rsquo;ll Do</b></p><p>
As a CSM within the SAP Academy for Customer Success, you will be responsible to:</p><ul><li>
Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.</li><li>
Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.</li><li>
Enhance skills around your solution portfolio, managing customer retention, and driving value realization.</li><li>
Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.</li></ul><p></p><p><br>
The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth.</p><p></p><p><b><br>
CSM focus areas:</b></p><p><b>
SAP Finance &amp; Spend Management (F&amp;S)</b> &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.</p><ul><li>
S/4HANA Finance</li><li>
Finance &amp; Quote to Cash(Q2C)</li><li>
Procurement</li></ul><p><b>
SAP SuccessFactors (Human Capital Management - HCM)</b> - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.</p><p><b>
SAP Supply Chain Management (SCM)</b> - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.</p><p></p><p><b><br>
What You Bring</b></p><ul><li>
2&ndash;3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.</li><li>
Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.</li><li>
A cooperative and productive approach to working relationships, internally and externally.</li><li>
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li><li>
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.</li><li>
A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.</li><li>
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.</li><li>
Proficiency in English to engage with our global network.</li></ul><p></p><p><b><br>
About SAP Academy for Customer Success
</b></p><p>The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.</p><p>
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.</p><p>
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.</p><p>
#SAPAcademyforCustomerSuccess</p><p>
#SAPCSCareers</p><p></p><p><br>
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.</p><p>
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.</p><p>
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program</p><p><b>
Due to local legal mandates only GCC nationals will be considered at this time</b></p><p><b>
#SAPNextGen
</b></p><p><b>We are SAP</b></p><p>
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs together.</p><p></p><p><b><br>
 Our inclusion promise</b></p><p>
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone&mdash;regardless of background&mdash;feels included and can perform at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.</p><p>
SAP is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com.</p><p></p><p><b><br>
EOE AA M/F/Vet/Disability:</b></p><p>
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.</p><p>
Successful candidates might be required to undergo a background verification with an external vendor.</p><p><b>
#SAPNextGen</b></p></div><div></div>

Customer Success Manager (CSM) - SAP Academy for Customer Success - KSA (Hybrid) GCC Nationals

Luxoft

<div><div><h5 class="jobSectionHeader"><b>Project description
</b></h5><p>Client is looking for a delivery manager who can also play the client relationship role and represent them in front of business.
</p></div><div><h5 class="jobSectionHeader"><b>Responsibilities</b></h5>
<div><div><p>focus on maintaining strong relationships with clients by ensuring services are delivered effectively, often involving project management, client satisfaction, and identifying opportunities for growth.
</p></div><div><p>Client Relationship Management: Building and maintaining strong, trusting relationships with clients to ensure their satisfaction with services.
</p></div><div><p>Service Delivery: Overseeing the seamless delivery of services, which may include assigning tasks, managing team quality, and meeting client needs.
</p></div><div><p>Stakeholder Management: Collaborating with internal teams and senior clients to ensure smooth communication and successful project execution.
</p></div><div><p>Problem Solving: Addressing client challenges and identifying solutions to maintain high service standards.
</p></div><div><p>Growth Identification: Recognizing opportunities to upsell, cross-sell, or expand services to foster client loyalty and business growth
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Skills</b></h5>
<p>Must have
</p><div><div><p>10-15 years total experience
</p></div><div><p>Your day-to-day tasks will include coordinating with clients, negotiating service terms, and ensuring customer success. You must possess excellent verbal and written communication skills, along with experience in Customer Relationship Management (CRM). Strong organizational and time management skills are a must, as well as the ability to work effectively in a team-oriented environment.
</p></div><div><p>Client Relationship Manager:
</p></div><div><p>A broad role focused on the overall client experience.
</p></div><div><p>Account Manager:
</p></div><div><p>Manages client accounts and often focuses on revenue and growth within those accounts.
</p></div><div><p>Customer Success Manager:
</p></div><div><p>Works to ensure clients achieve their desired outcomes while using the product or service.
</p></div><div><p>Delivery Client Partner:
</p></div><div><p>A role focused on project delivery, client management, and solution consulting.
</p></div><div><p>Client Service Delivery Lead:
</p></div><div><p>Oversees the entire service delivery process, including people management and financial targets.
</p></div></div><p>Nice to have
</p><div><div><p>na
</p></div></div></div><div><h5 class="jobSectionHeader"><b>Other</b></h5>
<div><div><div><p>Languages</p>
<p>English: C1 Advanced
</p></div></div><div><div><p>Seniority</p>
<p>Senior</p></div></div></div></div></div>
<br><div><div><div><p>Riyadh, Saudi Arabia
</p></div><p>Req. VR-117321
</p></div><div></div><div><div><p>Service Delivery Management
</p></div><div><p>BCM Industry</p>
</div><div><p>16/09/2025
</p></div><div><p>Req. VR-117321</p></div></div></div><p></p>

Client Relationship manager

Denodo

<div>
 Job description:
 <br/>
 <br/>
 <strong>
  Job Description
 </strong>
 <p>
  Denodo is looking for a technical, passionate, customer-oriented and hands-on data advocate to join our Customer Success team. You&nbsp; will work hand-in-hand with our customers as the technical focal point. It will be on your shoulders to ensure customers are satisfied&nbsp;&nbsp;and confident in leveraging the Denodo Platform as a key component in their ecosystem.&nbsp;
 </p>
 <p>
  In this role you will combine tech savviness with relationship management and problem-solving skills. Your mission: enable customers&nbsp;&nbsp;to realize the full potential of their Denodo deployment, removing roadblocks, exploiting platform capabilities, and making things go.&nbsp;
 </p>
 <p>
  Collaborate closely with Customer Success Manager (CSM), Sales and Customer Services as the TAM has the lead role&nbsp; in implementing the Customer Success Plans (CSP) developed by the CSM. The CSP defines the business outcome, use cases and&nbsp; milestones of the Customer to get a specific use case(s) into production. The output is a Use Case document that describes the&nbsp; Business Problem solved, the Solution Architecture and the Results achieved. The TAM and CSM have responsibility for coordinating&nbsp;&nbsp;the creation and delivery of this document.&nbsp;&nbsp;
 </p>
 <strong>
  Job Responsibilities &amp; Duties
 </strong>
 <p>
  <strong>
   Technical Engagement:&nbsp;
  </strong>
 </p>
 <ul>
  <li>
   Communicate common practices with regards to Denodo usage and implementation.&nbsp;
  </li>
  <li>
   Conduct cadence calls to review open issues and escalations with the customer operational team.&nbsp;
  </li>
  <li>
   Provide input into account health assessment on technical progress.&nbsp;
  </li>
  <li>
   Act as point of contact between customer and Denodo technical teams.&nbsp;
  </li>
  <li>
   Coordinate with other teams to achieve account growth, service utilization, and use cases.&nbsp;
  </li>
  <li>
   Ensure customers' deployment is documented and understood.&nbsp;
  </li>
 </ul>
 <p>
  <strong>
   Platform Adoption:&nbsp;
  </strong>
 </p>
 <ul>
  <li>
   Identity pain points and training required around product usage.&nbsp;
  </li>
  <li>
   Have regular communication and updates on Denodo capabilities.&nbsp;
  </li>
  <li>
   Provide product and feature guidance.&nbsp;
  </li>
  <li>
   Recommend advisory sessions, entitled/on-demand training.&nbsp;
  </li>
 </ul>
 <p>
  <strong>
   Customer Engagement:&nbsp;
  </strong>
 </p>
 <ul>
  <li>
   Provide point of contact for escalations related to the product.&nbsp;
  </li>
  <li>
   Coordinate the management and resolution of support tickets, with both customers and Denodo teams.&nbsp;
  </li>
  <li>
   Review enhancement requests with Product Management / Development.&nbsp;
  </li>
  <li>
   Ensure successful product feature adoption.&nbsp;
  </li>
  <li>
   Encourage and enable platform upgrades and migrations.&nbsp;
  </li>
 </ul>
 <p>
  <strong>
   Reporting &amp; KPI&rsquo;s&nbsp;
  </strong>
 </p>
 <ul>
  <li>
   Implement and help customer maintain Dashboards to report on Product Adoption and Deployment details&nbsp;
  </li>
  <li>
   Maintain Customer relationship map in Salesforce&nbsp;
  </li>
  <li>
   Maintain and report on Customer Services Utilization and Training accomplishments&nbsp;
  </li>
  <li>
   Goal is to get Customer to consume all Services available to them&nbsp;
  </li>
  <li>
   Get all the Customer staff to take all the relevant training classes
  </li>
 </ul>
 <p>
  <strong>
   Information Security Responsibilities:&nbsp;
  </strong>
 </p>
 <ul>
  <li>
   Knows and understands the Security Policy and procedures that apply to their work.&nbsp;
  </li>
  <li>
   Ensures that their actions do not result in any security breaches.&nbsp;
  </li>
  <li>
   Informs the owner of the asset of any security incident, real or suspected, that it detects.&nbsp;
  </li>
  <li>
   Is aware of and committed to the Acceptable Use Policy&nbsp;
  </li>
 </ul>
 <strong>
  Desired Skills &amp; Experience
 </strong>
 <ul>
  <li>
   University Degree in information systems or computer science or a related field (Bachelor or Masters), or equivalent&nbsp; experience in a similar role.&nbsp;
  </li>
  <li>
   5+ years of demonstrated experience in a Technical Account Manager or a similar role, preferably in the data management&nbsp; or analytics software industry.&nbsp;
  </li>
  <li>
   Excellent verbal and written communication skills to be able to interact with technical and business counterparts.&nbsp;
  </li>
  <li>
   Good technical knowledge about different areas in a data management ecosystem.
  </li>
  <li>
   Nice to have experience in leveraging Employee Advocacy and Social Media to network with industry peers, share thought leadership content, and enhance brand visibility to support sales engagement and relationship building.
  </li>
 </ul>
</div>


Technical Account Manager, Customer Success

GE HealthCare

<div><h1 class="jobSectionHeader"><b>Job Description Summary</b></h1>
The Digital Project &amp; Customer Success Leader (EAGM) serves a dual role as both Lead Service Specialist (LSS) and Customer Success Manager (CSM), driving the successful delivery and sustained value of digital imaging solutions across healthcare institutions.<br>
As an LSS, the manager leads the planning, execution, and integration of imaging software, cloud platforms, AI tools, and PACS/RIS systems, ensuring alignment with clinical workflows and operational goals.<br>
In the CSM capacity, the role focuses on post-sales success&mdash;ensuring customer satisfaction, solution adoption, and long-term engagement through onboarding, training, support, renewals, and strategic growth initiatives. The manager builds and nurtures relationships with Key Opinion Leaders (KOLs) and other strategic stakeholders to promote solution advocacy and clinical impact. This hybrid position is pivotal in enabling digital transformation while fostering strong, outcome-driven relationships with healthcare providers.<p></p><h1 class="jobSectionHeader"><b>
Job Description</b></h1><p><b>
Roles and Responsibilities</b></p><ul><li><b>
Project Leadership &amp; Delivery</b></li></ul><p>
Lead end-to-end project management for Imaging Digital Solution (IDS) implementations, upgrades, and integrations, ensuring on-time, on-budget, and high-quality delivery.</p><p>
Coordinate deployment of IDS including DoseWatch, Dose Analytics, and Imaging 360.</p><ul><li><b>
Stakeholder Engagement</b></li></ul><p>
Serve as the primary point of contact for customers, clinical teams, IT departments, and vendors throughout the project lifecycle.</p><p>
Build trusted relationships with key stakeholders to ensure alignment and satisfaction.</p><ul><li><b>
Customer Success &amp; Growth</b></li></ul><p>
Drive customer onboarding and enablement to ensure successful adoption of digital solutions.</p><p>
Maintain strong relationships with Key Opinion Leaders (KOLs) to promote solution advocacy and clinical impact.</p><p>
Monitor customer health metrics and proactively address issues to ensure satisfaction and retention.</p><p>
Identify and execute upselling and cross-selling opportunities in collaboration with sales teams.</p><p>
Manage renewals and support expansion strategies to grow account value and customer lifetime.</p><p>
Advocate for customer needs internally and ensure feedback is incorporated into product and service improvements.</p><ul><li><b>
Risk &amp; Issue Management</b></li></ul><p>
Identify project risks and issues early, develop mitigation strategies, and escalate when necessary.</p><ul><li><b>
Documentation &amp; Reporting</b></li></ul><p>
Maintain detailed project documentation, timelines, and status reports. Provide regular updates to leadership and stakeholders.</p><ul><li><b>
Compliance &amp; Quality</b></li></ul><p>
Ensure all projects comply with healthcare regulations in the region, cybersecurity standards, and internal quality processes.</p><ul><li><b>
Continuous Improvement</b></li></ul><p>
Capture lessons learned and contribute to the development of best practices and process improvements.</p><p>
Analyse customer feedback and usage data to improve service delivery and customer experience.</p><p><b>
Required Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in engineering, Healthcare IT, Computer Science, Radiologic Technologist, or related field (Master&rsquo;s preferred).</li><li>
5+ years of experience in project management, preferably in healthcare imaging or digital health.</li><li>
Experience in customer success, account management, or post-sales support in a healthcare or SaaS environment.</li><li>
Strong understanding of imaging modalities (CT, MR, X-ray), PACS/RIS, HL7/DICOM standards, and cloud-based solutions.</li><li>
PMP, PRINCE2, or Agile certification is a plus.</li><li>
Excellent communication, leadership, and organizational skills.</li><li>
Ability to manage multiple projects in a fast-paced, customer-facing environment.</li><li>
Arabic and English Speaking &amp; Writing.</li></ul><p><b>
Desired Characteristics</b></p><ul><li>
Strong oral and written communication skills.</li><li>
Strong Presentation Skills</li><li>
Demonstrated ability to analyze and resolve problems.</li><li>
Ability to document, plan, market, and execute programs.</li><li>
Established project management and customer success skills.</li><li>
Familiarity with AI/ML applications in radiology.</li><li>
Knowledge of cybersecurity and data privacy in healthcare.</li><li>
Experience with CRM tools and customer success platforms</li></ul><p></p><p><b>
Inclusion and Diversity</b></p><p>
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership &ndash; always with unyielding integrity.</p><p>
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you&rsquo;d expect from an organization with global strength and scale, and you&rsquo;ll be surrounded by career opportunities in a culture that fosters care, collaboration and support</p><p></p><h1 class="jobSectionHeader"><b>
Additional Information</b></h1><div><div><div><div><div><div><div><p><b>
Relocation Assistance Provided: </b>Yes</p></div></div></div></div></div></div></div></div><p></p>

Digital Project & Customer Success Leader EAGM

IKRAMIA

<div>
 <br/>
 <strong>
  Role Overview
 </strong>
 <p>
  <br/>
 </p>
 <p>
  We are hiring an
  <strong>
   Operations Manager
  </strong>
  to oversee
  <strong>
   day-to-day operations
  </strong>
  and ensure the smooth functioning of the Ikramia platform. You will be responsible for
  <strong>
   process optimization, merchant onboarding, customer support, and cross-team coordination
  </strong>
  .
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <strong>
  Key Responsibilities:
 </strong>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage daily platform operations and ensure smooth service delivery.
  </li>
  <li>
   Oversee merchant onboarding and provide guidance to new clients.
  </li>
  <li>
   Work closely with the marketing and development teams to improve the platform.
  </li>
  <li>
   Develop and monitor
   <strong>
    operational KPIs
   </strong>
   to measure success and efficiency.
  </li>
  <li>
   Resolve escalated issues from merchants and customers quickly and effectively.
  </li>
  <li>
   Prepare weekly performance and progress reports for the leadership team.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <strong>
  Requirements:
 </strong>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Operations, or related fields.
  </li>
  <li>
   Minimum
   <strong>
    2&ndash;3 years of experience
   </strong>
   in operations management or startup environments.
  </li>
  <li>
   Strong problem-solving, planning, and organizational skills.
  </li>
  <li>
   Knowledge of
   <strong>
    SaaS operations
   </strong>
   or
   <strong>
    customer success management
   </strong>
   is a plus.
  </li>
  <li>
   Excellent communication skills in
   <strong>
    English and Arabic
   </strong>
   .
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <strong>
  Benefits:
 </strong>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Be part of a
   <strong>
    high-growth startup
   </strong>
   shaping the future of employee engagement.
  </li>
  <li>
   Competitive salary + performance incentives.
  </li>
  <li>
   Opportunity to
   <strong>
    lead and build the operations team
   </strong>
   .
  </li>
  <li>
   Work closely with the founder and executive team on strategic decisions.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Operations Manager

Lucidya | لوسيديا

<div>
 <strong>
  About Lucidya
  <br/>
  <br/>
 </strong>
 Lucidya is MENA's leading AI-powered Customer Experience Management (CXM) suite, enabling brands to truly understand and act on customer insights. Our unified platform covers every stage of the CX journey, from social listening and omnichannel conversations to surveys, CDP, customer engagement, and AI-driven analytics.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 We are seeking a highly driven and strategic
 <strong>
  Sales Manager
 </strong>
 to lead our sales organization and drive revenue growth. This role is responsible for managing a team of sales professionals, developing strategies to acquire and expand customer relationships, and ensuring the achievement of sales targets. As a key leader in the commercial team, you will build a scalable, efficient, and high-performing sales function that strengthens Lucidya's market presence and long-term growth.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead, coach, and develop the Sales team to consistently achieve and exceed revenue targets.
  </li>
  <li>
   Define and execute sales strategies, account plans, and market expansion initiatives aligned with Lucidya's growth objectives.
  </li>
  <li>
   Oversee the full sales cycle, from prospecting and pipeline development to deal negotiation and closure.
  </li>
  <li>
   Monitor sales performance, pipeline health, and team productivity through HubSpot CRM, ensuring accuracy and actionable reporting.
  </li>
  <li>
   Collaborate with Marketing, Customer Success, and Product teams to align go-to-market efforts, drive customer engagement, and maximize opportunities.
  </li>
  <li>
   Establish clear KPIs and performance metrics, driving accountability and continuous improvement across the team.
  </li>
  <li>
   Provide ongoing training, feedback, and mentorship to strengthen team members' consultative selling, negotiation, and relationship-building skills.
  </li>
  <li>
   Analyze sales data to identify trends, gaps, and opportunities, implementing strategies to accelerate growth.
  </li>
  <li>
   Represent the Sales function in cross-functional leadership meetings, contributing to overall business strategy and revenue forecasting
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  What We're Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 6-8 years of experience in Sales, Business Development, or a Customer-Facing role (preferably in B2B SaaS or the tech industry)
  </li>
  <li>
   Fluent in English and Arabic (written and verbal)
  </li>
  <li>
   Excellent listening and communication skills, with the ability to quickly grasp and summarize customer needs
  </li>
  <li>
   Proficiency with CRM tools (preferably HubSpot) and sales engagement platforms
  </li>
  <li>
   Strong attention to detail, with a disciplined approach to managing follow-ups and tasks
  </li>
  <li>
   Positive, coachable, and driven by results and impact
  </li>
  <li>
   Previous experience in inbound SDR or marketing-generated lead qualification
  </li>
  <li>
   Familiarity with the SaaS industry and its sales cycles
  </li>
  <li>
   Understanding of the GCC business environment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why Join Lucidya?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Shape the future of customer experience in MENA with an industry-leading platform
  </li>
  <li>
   Join a fast-growing AI company at the forefront of digital transformation
  </li>
  <li>
   Work with a mission-driven, collaborative team obsessed with product excellence
  </li>
  <li>
   Competitive compensation, growth opportunities, and a chance to make a real impact
  </li>
 </ul>
</div>


Sales Manager

DXC Technology

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  Job Description
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  Key Responsibilities
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 include but not limited to:
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   Understand customer business goals and desired outcomes, aligning solutions to customer needs
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   Partner with account owners and involved Partners to position value through solution-specific sales motions
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   Build a healthy pipeline aligned with customer needs, leveraging Partners to drive booking, retention, and expansion
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   Orchestrate and bring domain expertise to support key sales motions, aligning customer expectations between license sales and Partner services
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   Articulate the expected value to customers, securing paths to future success and ensuring ongoing success to realize customer lifetime value
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   To drive cloud revenue growth by aligning customer needs with SAP solutions, providing domain expertise, and articulating value to achieve customer outcomes. The role supports renewals and expansions, fostering long-term customer relationships and successful solution adoption
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  Accountability
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   manages resources, ensuring business critical &amp; innovative results
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   builds action plans and makes operational decisions on policies, tactics, resources critical to the function's business success to ensure delivery against strategy of the function or team
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   accountable for annual goals established for team or department
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   directs activities of a team or department of professionals and supports staff
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   tracks single budget line
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  Complexity
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   makes day to day decisions within or for a team or department
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   works collaboratively with direct reports
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   regularly applies expertise in day-to-day activities
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  Experience
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   increasing managerial experience
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   sound professional experience
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   demonstrates all management responsibilities: create the future; build a team; develop people; manage performance
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  Communication
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   builds strategic partnerships with key decision makers in customer &amp; partner organization
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   represents SAP to customers / partners
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   encourages and develops team to cooperate and to freely express their opinions
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   formulates clear objectives and strategies and work assignments
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   communicates unpleasant messages in a timely and constructive manner to team
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   listens openly and attentively to fully understand ideas and opinions within the team
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 At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
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 Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here
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