customer success manager

Optimiza

<div>The Sales Manager is responsible for leading and overseeing the sales team's activities to achieve and exceed revenue targets, drive business growth, and enhance customer relationships, develop and implement effective sales strategies, and mentor the sales team to ensure achieving their goals, and consistent improvement, playing a crucial role in expanding market presence, optimizing sales processes, and ensuring the team's success.
Lead, coach, and mentor the sales team to ensure high performance and continuous improvement, and to provide feedback.
<ul><li>Develop and implement strategic sales plans and initiatives to achieve business growth and exceed revenue targets.</li><li>Design and manage individual sales quotas, territories, and performance metrics to drive team success.
</li><li>Analyze team performance and identify areas for improvement, providing constructive feedback and corrective actions.
</li><li>Track and report on team progress, sales forecasts, and client engagement, using data to make informed decisions.
</li><li>Build and maintain strong relationships with key customers to understand their needs, ensure satisfaction, retention, and long-term partnerships.
</li><li>Collaborate with cross-functional teams (e.g., marketing, product development) to align sales strategies and ensure seamless service delivery.</li><li>Identify emerging markets, trends, and competitive activity, adapting sales strategies to maximize opportunities.
</li><li>Ensure the sales team utilizes the CRM system effectively, maintaining accurate and up-to-date account and sales information.
</li><li>Monitor sales activities, assess results, and recommend strategies to optimize sales processes and improve conversion rates.</li><li>Conduct regular performance reviews, providing guidance and support to help team members meet or exceed their goals.</li><li>Foster a positive and motivating environment that drives accountability, teamwork, and a result-driven culture.</li><li>Attend industry events, seminars, and networking functions to stay informed about market trends and expand professional networks. Attend vendors' events or seminars.</li><li>Coordinate with senior management to align sales goals with organizational objectives and report on team performance regularly.</li><li>Perform other assigned duties as required.</li></ul> 
Requirements 
Bachelor&rsquo;s degree in software engineering, Business Administration, Marketing, or any related field. A master&rsquo;s degree or MBA is a plus.
Min 12 years of experience in Sales, Account Management, Customer Service, or related field.
Certified Sales Leadership Professional (CSLP).<ul><li>Sales Coaching &amp; Mentorship Certification.</li><li>Business Development &amp; Market Expansion Training.</li><li>Strategic Selling Training</li><li>Certified Sales Professional (CSP).</li><li>Customer Relationship Management (CRM) Mastery Certification.</li></ul> 
Benefits 
Annual salary Raise
Annual Bonus</div>

Sales Account Manager

<div>Overview:
<div>
Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.</div><div></div><div> 
Serves as the Aviation Maintenance Quality Control/Quality Assurance (QC/QA) Technical Inspector under the direction of the QC Manager. Responsibilities encompass the sign-off of all red &lsquo;X&rsquo; and circle red &lsquo;X&rsquo; conditions related to aircraft systems and components. Engages in technical inspection of specific airframe, powertrain, power-plant, armament, electrical, and avionics systems. Evaluates the need for Maintenance Test Flights (MTF) and Maintenance Operational Checks (MOC), providing inspection criteria interpretation to the maintenance staff. Utilizes common measuring tools, precision measuring gauges, and alignment fixtures (GFE). Assists the Customer in maintaining a current technical library and relevant aircraft forms and records. Collaborates with the Customer Weight and Balance (W&amp;B) technician to complete Weight and Balance records for all assigned aircraft, adhering to Customer directives and applicable manuals. Assumes the role of the site QC Data Analyst and the technical and compliance documentation administrator. Establishes maintenance quality control processes, procedures, standards, measures, and reports, supporting the maintenance program for all maintenance support activities. Prioritizes safety in all related operations and conducts maintenance and technical inspector training as required, inputting OJT training data into the learning management system database.</div>
Responsibilities:
<ul><li>Performs quality technical inspection of aircraft, equipment, vehicles, aircraft components, parts, and systems (including avionics, electrical, instrument and armament) as required by functional assignment.</li><li>
Performs quality and safety inspections of on-site equipment and tools used in aircraft maintenance, vehicles, and equipment.</li><li>
Performs in-progress and final quality technical inspections during maintenance, repair, modification, rework, and overhaul of aircraft, aircraft components, and component parts.</li><li>
Inspects job procedural forms and maintenance forms used in the performance of aircraft maintenance, vehicle and equipment maintenance to assure compliance with approved methods and procedures.</li><li>
Assists in preparation, processing, and answering of Quality Deficiency Reports (QDRs). Assists in aircraft accident investigations, prepares estimated cost of damage reports as required.</li><li>
Establish the maintenance quality control processes, procedures, standards, measures, and reports in support of the maintenance program and in coordination with Supply Chain Management (SCM) activities.</li><li>
Directs inquires, investigations, and research analysis related to quality control maintenance processes and supporting maintenance activities, to the QC Manager.</li><li>
Ensures all quality control maintenance operations and related maintenance support activities are conducted in a safe manner.</li><li>
In coordination with the QC Manager, supports the Downed Aircraft Recovery Team (DART) processes and procedures.</li><li>
Conducts maintenance training and technical inspector training as required.</li><li>
Other tasks as directed by the QC Manager.</li><li>
Works within the maintenance quality control processes, procedures, and standards.</li><li>
Ensures all maintenance operations and related maintenance support activities are conducted in a safe manner.</li><li>
Supports, in coordination with the Maintenance Manager and Flight Operations Manager, the Downed Aircraft Recovery Team (DART) process and procedure.</li><li>
Performs within the broad guidelines of duties and responsibilities with significant choice of methods.</li><li>
Authority to select and implement goals and objectives within the execution of duties and responsibilities.</li></ul>
Qualifications:
<div>
Minimum Qualifications
</div><ul><li>Associates degree required; Bachelor&rsquo;s degree preferred.</li><li>
As a condition of employment in Saudi Arabia, all candidates must successfully complete the Saudi Ministry of Human Resources and Social Development&rsquo;s Qualification Verification Program (QVP) to ensure eligibility for visa processing and employment authorization.</li><li>
Federal Aviation Administration (FAA) Inspector Authorization (IA) certificate.</li><li>
FAA Airframe and Powerplant certificate.</li></ul><div>
Experience:
</div><ul><li>Five (5) years&rsquo; experience maintaining specific or similar Mission Design Series (MDS).</li><li>
Able to use the Automated Weight and Balance Software (AWBS).</li><li>
Demonstrated knowledge and experience of rotary wing Aviation operations inclusive of maintenance, Aviation logistics, flight operations and training.</li><li>
Certificates: Army Aviation maintenance certification with rating in the AH-64 or UH-60 or MD500 Series Aircraft (Army Rotary Wing equivalent) or OH-58D desired.</li><li>
FAA, A&amp;P certificate or Equivalent required.</li><li>
Proficient in the use of computer-hosted interactive technical manuals, aircraft maintenance forms, and other aircraft related documentation.</li><li>
Graduate of a US Military Aircraft Maintenance Course or civilian A&amp;P equivalent with a minimum of 5 years&rsquo; experience</li><li>
Possess a valid U.S driver&rsquo;s license and Passport.</li><li>
DD214 required for military experience.</li><li>
Must be able to pass employment and deployment qualification requirements that include medical, drug testing, background checks, etc.</li><li>
Previous experience in a leadership or supervisory role within a military maintenance unit.</li><li>
Strong knowledge of military logistics procedures and regulations.</li></ul><h4 class="jobSectionHeader">
At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</h4></div>

UH60 Technical Inspector

Confidential

<div>
 
 Are you a
 
 digital powerhouse
 
 who thrives on data, creativity, and results?
 
 
 
 
 
 We&rsquo;re looking for an
 
 Assistant Digital Marketing Manager
 
 to lead our digital growth journey driving traffic, conversions, and brand love across every digital touchpoint.
 
 
 If you&rsquo;re passionate about building impactful campaigns, leading high-performing teams, and turning insights into action, this role is for you.
 
 
 
 
 
 As an
 
 Assistant Digital Marketing Manager,
 
 you will own and shape Boutiqaat digital marketing strategy planning, executing, and optimizing campaigns across SEM, SEO, social media, email, display advertising, and beyond. From brand awareness to customer acquisition, you&rsquo;ll ensure every campaign delivers measurable impact and supports our growth objectives.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 Plan and execute multi-channel digital marketing campaigns aligned with business goals
 </li>
 <li>
 Analyze performance, optimize ROI, and continuously improve campaign effectiveness
 </li>
 <li>
 Oversee the creation of engaging, high-quality content that speaks to our audience
 </li>
 <li>
 Manage content calendars to ensure timely and consistent execution
 </li>
 <li>
 Partner closely with Sales to deliver powerful digital marketing support
 </li>
 <li>
 Manage and mentor a team of SEO specialists, social media managers, and content creators
 </li>
 <li>
 Foster a collaborative, performance-driven culture
 </li>
 <li>
 Provide regular feedback, coaching, and development opportunities
 </li>
 <li>
 Strengthen Boutiqaat&rsquo;s online presence and brand reputation
 </li>
 <li>
 Oversee social media platforms including Instagram, Facebook, Snapchat, Twitter/X, and YouTube
 </li>
 <li>
 Ensure consistent, compelling brand storytelling across all digital channels
 </li>
 <li>
 Collaborate with media partners and stakeholders to amplify campaigns
 </li>
 <li>
 Track KPIs such as CPL, CPA, ROI, website traffic, and engagement
 </li>
 <li>
 Deliver insights and recommendations to senior management
 </li>
 <li>
 Conduct competitor and market analysis to stay ahead of trends
 </li>
 <li>
 Manage and optimize the digital marketing budget
 </li>
 <li>
 Develop digital strategies for new and existing products
 </li>
 <li>
 Launch innovative online initiatives, promotions, and campaigns
 </li>
 <li>
 Create and maintain a strong digital framework and social media governance
 </li>
 <li>
 Drive traffic to both the website and mobile app through SEO, PPC, and performance marketing
 </li>
 </ul>
 
 
 
 
 
 What You Bring to the Table:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, Business Administration, Communications, or a related field
 </li>
 <li>
 9&ndash;12 years of digital marketing experience, with 3&ndash;4 years in a leadership role
 </li>
 <li>
 Proven success in managing integrated digital campaigns and teams
 </li>
 <li>
 Strong analytical background with a performance-driven mindset
 </li>
 <li>
 Hands-on experience with Google Ads, Google Analytics, Facebook Ads Manager, SEO tools (SEMrush, Ahrefs), email platforms, and CRM systems
 </li>
 <li>
 Solid understanding of web analytics and tracking
 </li>
 <li>
 Basic knowledge of HTML, CSS, and JavaScript is a plus
 </li>
 <li>
 Fluent in English; Arabic is an advantage
 </li>
 <li>
 Strategic thinker with a strong creative edge
 </li>
 <li>
 Data-driven, analytical, and results-oriented
 </li>
 <li>
 Confident leader with excellent communication skills
 </li>
 <li>
 Ability to juggle multiple projects in a fast-paced environment
 </li>
 <li>
 Curious, adaptable, and always ahead of digital trends
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Ready to Grow with Us?
 
 
 
 Kickstart your career with hands-on experience, expert mentorship, and real impact.
 
 
 Apply now and be part of something exciting!
 
</div>

Assistant Digital Marketing Manager

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Would you like to shape the future of cloud computing by identifying and working with the most promising early-stage startups and venture capital firms in the Kingdom of Saudi Arabia? Do you have the technical depth, business acumen, and investment insight to help establish AWS as the foundation for the next generation of technology companies? 
 
 
 
 
Trusted by more startups around the world, AWS makes the power of cloud computing accessible to all. We give founders everywhere access to the same technology that powers the world's largest companies. With nearly 20 years of experience, gained from supporting hundreds of thousands of startups, the AWS Startups team helps founders prove that their world-changing ideas are possible, at any stage of growth, and any level of funding. This is why more startups, and over 80% of unicorns, choose to launch on AWS. 
 
 
 
 
As a Senior Startup Investor Manager within AWS, you will work with venture capital firms and angel investors to accelerate portfolio company success. You'll work with key investors to help unlock the potential of their portfolio companies on AWS, enabling faster innovation and scaling. Your role focuses on supporting meaningful initiatives between the investment community and AWS, helping startups leverage cloud to achieve breakthrough growth. You'll combine technical understanding of cloud and emerging technologies, such as generative AI, with business acumen to identify opportunities and ensure startups have access to the tools, expertise, and support needed to build world-changing products on AWS infrastructure. 
 
 
 
 
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
 
 
Key job responsibilities 
<ul><li>Build strong Partner-level relationships with the best Venture Capital firms in the Kingdom of saudi Arabia.</li></ul> 
<ul><li>Create and execute investor-focused programs that accelerate portfolio company success
</li></ul> 
<ul><li>Implement solutions that address specific startup and investor needs
</li></ul> 
<ul><li>Collaborate on cross-functional initiatives involving AWS Startups, Sales, Marketing, and Product teams
</li></ul> 
<ul><li>Monitor program effectiveness and provide feedback based on results
</li></ul> 
<ul><li>Collect early-stage market signals from investors and founders to support AWS innovation and help meet the evolving needs of tomorrow's breakthrough companies
</li></ul> 
<ul><li>Evaluate technical and business potential of startups through understanding of their architecture, technology stack, and market opportunity
</li></ul> 
<ul><li>Serve as advisor to portfolio companies, helping them optimize their cloud architecture and go-to-market approach</li></ul> 
A day in the life 
Diverse Experiences
 
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying.
 
 
Why AWS
 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
 
 
Work/Life Balance
 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Experience developing strategies that influence leadership decisions at the organizational level</li><li>Experience in Go-To-Market, Business Development, Sales, or Consulting</li><li>Experience working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking</li><li>Experience working with Data &amp; AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage</li><li>6+ years of professional or military experience</li><li>Deep Knowledge of Venture Capital in the Kingdom of Saudi Arabia and connections with investors.</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience interpreting data and making business recommendations</li><li>Bachelor's degree</li><li>MBA</li><li>Experience working with data and leveraging analytics to make decisions</li><li>Deep Knowledge of Venture Capital in the entire Middle-East</li><li>Startup and/or Venture investment operational experience</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Senior Startup Investor Manager -KSA National, Startup Investor Management - EMEA

Rawaj - Human Capital Management

<div>Leverage your abilities and join the dynamic team of a leading company operating in the government services and process facilitation sector.
The Product Manager will lead the development and management of innovative digital and service products that enhance the visa and travel experience for millions of customers. The role will drive the product lifecycle from ideation to launch and continuous improvement, focusing on digital platforms, identity solutions, and operational services that align with the organizations strategic objectives and Saudi Vision 2030.
Key Accountabilities<ul><li>
Define and execute the product vision, strategy, and roadmap for digital and service products across visa processing, identity verification, travel solutions, and customer experience.</li><li>
Manage the full product lifecycle, from discovery and requirements gathering to development, launch, and post-launch optimization, ensuring products meet market needs and business goals.</li><li>
Lead the development of digital platforms, including the e-visa application portal, appointment scheduling systems, payment gateways, and customer tracking solutions.</li><li>
Drive innovation in identity and consular services, including biometric solutions, digital identity verification, and secure document processing.</li><li>
Collaborate with internal and external stakeholders, including government entities, technology partners, operations teams, and senior leadership to align product priorities with organizational objectives.</li><li>
Conduct market research, competitor analysis, and customer feedback sessions to identify opportunities for new products and enhancements to existing offerings.</li><li>
Define and track key product metrics such as application completion rates, customer satisfaction, processing time, and conversion rates to measure success and inform data-driven decisions.</li><li>
Create and maintain detailed product requirements documents, user stories, and acceptance criteria for development teams.</li><li>
Work closely with engineering, design, and quality assurance teams using Agile methodologies to ensure timely and high-quality product delivery.</li><li>
Manage product budgets, pricing strategies, and revenue models to ensure financial viability and profitability of product lines.</li><li>
Ensure all products comply with regulatory requirements, data security standards, and government policies related to visa and identity services.</li><li>
Lead go-to-market strategies, including product positioning, messaging, training, and launch plans in coordination with marketing and operations teams.</li><li>
Champion the customer experience, ensuring products are user-friendly, accessible, and meet the needs of diverse customer segments including pilgrims, tourists, business travelers, and expatriates.</li><li>
Monitor product performance post-launch, gather user feedback, and implement continuous improvements to enhance value and customer satisfaction.</li><li>
Mentor and guide junior product team members, fostering a culture of innovation and customer-centricity.</li></ul>
Knowledge, Skills, and Experience
We are looking for a candidate with the following qualifications:<ul><li>
Bachelors degree in Business Administration, Computer Science, Engineering, Marketing, or a related field. An MBA or Masters degree in a relevant discipline is highly preferred.</li><li>
12-15 years of overall experience in product management, digital product development, or related fields, with a minimum of 5 years in a senior product management role.</li><li>
Proven track record of successfully launching and managing digital products, preferably in government services, visa services, travel, aviation, identity solutions, fintech, or customer service platforms.</li><li>
Strong experience with Agile methodologies, including Scrum or Kanban, and proficiency with product management tools such as Jira, Confluence, Aha, or Productboard.</li><li>
Deep understanding of user experience design principles, customer journey mapping, and user-centered design processes.</li><li>
Excellent analytical and data interpretation skills, with the ability to translate data into actionable product insights and strategic decisions.</li><li>
Strong knowledge of the Saudi and regional market, including customer behavior, regulatory landscape, and competitive dynamics in the visa and travel sector.</li><li>
Experience in both B2C and B2B product management, including working with enterprise clients, government entities, and end-users.</li><li>
Proven ability to manage cross-functional teams and influence stakeholders without direct authority, including engineering, design, operations, marketing, and sales.</li></ul></div>

Product Manager - Travel Solutions | Saudi Arabia

<div><div><div>Now</div></div></div>
 <div>We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health&trade; is our Purpose, and it&rsquo;s no small feat. It takes the imagination and passion of all of us&mdash;from design and engineering to the manufacturing and marketing of our billions of MedTech products per year&mdash;to look at the impossible and find transformative solutions that turn dreams into possibilities.
<h1 class="jobSectionHeader">Job Description</h1><div><div><h2 class="jobSectionHeader">
Our vision for &ldquo;function or BU&rdquo; at BD</h2>
As a leading manufacturer and supplier of products that are used daily in healthcare, the Medication Delivery Solutions (MDS) team provide a wide range of products for injection and infusion therapy, regional anesthesia and closed medication management.</div></div><div><h2 class="jobSectionHeader">
About the role
</h2>The Key Account Manager will be responsible for maintaining excellent relationships with all customers in order to secure orders and improve sales opportunities for the MDS (Medication Delivery Solutions) products within their area of responsibility.
They will develop new business by identifying key accounts, setting appointments and making effective presentations on behalf of BD. In addition, they will coordinate promotional activities, educational programs, clinical trials, new product launches, and other related events.<h2 class="jobSectionHeader">
Main responsibilities will include:</h2><ul><li>
To achieve sales target for assigned accounts through regular customer visits.</li><li>
Develop and implement marketing plans aligned with corporate strategies to achieve profitability and growth targets for each account under their control.</li><li>
Ensure achievement of sales budgets and other financial targets set for each account.</li><li>
Build and maintain strong, positive working relationships with all customers and decision makers to ensure their continued use of the Company&rsquo;s products and services.</li><li>
Maintain detailed records on all accounts including customer information, purchasing protocols, selling techniques, and market trends.</li><li>
Provide feedback to the Marketing Department on customer needs, preferences, and competitor activity.</li><li>
Attend conferences and seminars to stay current on industry trends and changes.</li></ul><h2 class="jobSectionHeader">
About you</h2><ul><li>
Bachelor&rsquo;s degree in science or a healthcare related field.</li><li>
Minimum of 4 years relevant experience in medical device sales/medical consumables is a must.</li><li>
Consistent track record in achieving sales targets and meeting financial objectives.</li><li>
Demonstrated ability to build and maintain strong customer relationships.</li><li>
Excellent communication skills, both written and verbal.</li><li>
Highly motivated with an ability to work independently with little supervision.</li><li>
Strong organizational skills and attention to detail.</li><li>
Ability to travel extensively within the region.</li></ul></div><h1 class="jobSectionHeader">
Why Join Us?</h1>
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you&rsquo;ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visithttps://bd.com/careers.
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
.<h1 class="jobSectionHeader">
Primary Work Location</h1>
SAU Riyadh - Centria Office Building<h1 class="jobSectionHeader">
Additional Locations</h1><h1 class="jobSectionHeader">
Work Shift</h1></div>

Key Account Manager, MDS (Medication Delivery Solutions) - KSA

MillerKnoll

<div>
 
 Why join us?
 
 
 
 Our purpose is design for the good of humankind. It&rsquo;s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
 
 
 
 Job Description &ndash; Office Administrator KSA
 
 
 
 
 Purpose of the job
 
 
 
 To provide sales and administrative support to the KSA based sales team. To ensure the showroom is well presented at all times.
 
 
 
 Specific Responsibilities
 
 
 
 Manage back-of-house functions and support the day-to-day operations of the KSA entity, including all office-related activities. Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses. Ensure an exceptional customer experience by maintaining high service standards across all touchpoints. Oversee daily office requirements, including purchasing supplies, stationery, CMF materials, software, and miscellaneous equipment. Coordinate local and international shipments using the FedEx software manager. Act as the primary point of contact for the IT department regarding office-related IT issues. Assist with hotel and travel arrangements for the team as required. Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager. Support Dealers and Market Managers with project tracking and CRM activities; Salesforce.com experience is preferred. Provide support to Dealers and Market Managers by managing company portal activities and delivering administrative assistance as required. Navigate government and company portals to ensure smooth issuance of PRO/GRO requests and collaborate with local service partners to facilitate required processes relating to MillerKnoll KSA
 
 
 
 Resource management
 
 
 
 Financial:
 
 
 None
 
 
 Human:
 
 
 None
 
 
 
 Contacts and relationships
 
 
 
 Internal contacts:
 
 
 Sales Staff and Managers
 
 
 HM Staff throughout International and the US
 
 
 External contacts:
 
 
 Clients
 
 
 Dealers
 
 
 
 Person profile
 
 
 
 
 Education And Experience
 
 
 
 Essential:
 
 
 Good level of Education
 
 
 Excellent English &ndash; spoken and written
 
 
 Fluency in verbal and written Arabic is preferred.
 
 
 Experience of administration/sales support
 
 
 
 Competences
 
 
 
 Essential:
 
 
 Able to communicate effectively at all levels, by telephone and face-to-face
 
 
 Computer skills &ndash; word, excel and email
 
 
 Good organisational skills
 
 
 Good level of financial awareness
 
 
 
 Characteristics
 
 
 
 Essential:
 
 
 Very professional, friendly and confident
 
 
 Well presented and smartly dressed
 
 
 Able to keep work area tidy at all times
 
 
 Able to deal with irate customers with confidence and to keep a &ldquo;calm approach&rdquo; at all times of stress
 
 
 Happy to work on own initiative.
 
 
 Flexible
 
 
 Mature attitude essential
 
 
 
 Who We Hire?
 
 
 
 Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We&rsquo;re committed to equal opportunity employment, including veterans and people with disabilities.
 
 
 MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.
</div>

Office Administrator

Explore 159+ Customer success manager in Riyadh this August. Find roles across top companies and apply now to boost your career.