customer success manager

ByteDance

<div>
 <strong>
  Responsibilities
  <br/>
 </strong>
 About the Team
 <br/>
 Join the innovative BytePlus team, the enterprise technology arm of ByteDance. This is a once-in-a-lifetime opportunity to join the world's fastest-growing startup and the biggest unicorn by valuation. With ByteDance's vision to build global platforms of creation and interaction, BytePlus is devoted to developing innovative technologies and products for businesses to fuel their next wave of growth. It is the best time to join us and pave into the new era together!
 <br/>
 <br/>
 Key Responsibilities
 <br/>
 - Serve as the primary technical point of contact for key enterprise accounts, building strong long-term relationships with stakeholders to ensure BytePlus solutions align with their business objectives.
 <br/>
 - Provide expert technical guidance during the post-sales phase, gaining an in-depth understanding of client business scenarios to summarize and share product application best practices.
 <br/>
 - Own and lead project delivery for cloud migration, deployment, and expansion projects, coordinating closely with customers to ensure on-time completion and continuous support.
 <br/>
 - Act as the lead liaison for technical issues and escalations, proactively identifying solutions for evolving customer needs and ensuring high levels of satisfaction.
 <br/>
 - Maintain thought leadership in Cloud, AI, and ML technologies by contributing to technical documentation, industry insight articles, and the development of internal best practices.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
 </strong>
 Minimum Qualifications
 <br/>
 - Bachelor&rsquo;s degree or above with 3+ years in technical customer-facing roles such as Technical Account Manager, Cloud Solution Architect, CSM, or Technical Project Manager.
 <br/>
 - Deep expertise in cloud or AI product suites from major global cloud providers (e.g., AWS, Azure, Google Cloud).
 <br/>
 - A collaborative team player capable of setting clear goals, driving successful delivery, and fostering positive team morale.
 <br/>
 <br/>
 Preferred Qualifications
 <br/>
 - Prior success collaborating with Digital Native Businesses (DNBs), ISVs, and Systems Integrators (SIs) in E-commerce, Media, Gaming, or Education.
 <br/>
 - Proven track record in managing large-scale migration and deployment projects within enterprise software or cloud ecosystems.
 <br/>
 <br/>
 Important Note: Please be advised that this job posting is on behalf of a third-party agency. This is an ongoing assignment managed by a third-party agency, who will be your employer. While you may be assigned to work at ByteDance, you will not be a ByteDance employee. All contractual terms, including payroll and benefits, will be handled by the third-party agency. By applying, you agree that the information provided in your application may be processed and retained by ByteDance for recruitment purposes and shared with the third-party agency in accordance with ByteDance's Applicant Privacy Notice https://jobs.bytedance.com/en/legal/privacy
 <br/>
 <br/>
 <strong>
  About Us
  <br/>
 </strong>
 Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.&ZeroWidthSpace;
 <br/>
 <br/>
 <br/>
 <strong>
  Why Join ByteDance
  <br/>
 </strong>
 Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect &ndash; and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.&ZeroWidthSpace;
 <br/>
 As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.&ZeroWidthSpace;
 <br/>
 Diversity &amp; Inclusion&ZeroWidthSpace;
 <br/>
 ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.&ZeroWidthSpace;
</div>


Customer Success Manager - BytePlus (GenAI & SaaS) (Third-Party Associate)

Beyondsoft

<div>Overview:
<div><b>
WHO WE ARE:</b></div><div>
Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.<br>
<br>
Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers&rsquo; most pressing challenges.<br>
<br>
When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.</div><div></div><p><b><br>
WHAT WE&rsquo;RE ABOUT:</b></p><p>
We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.</p><p><br>
</p><p>Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.</p><br>
<div></div>
Responsibilities:
<p><b>
POSITION SUMMARY:</b></p><div>
We are looking for an experienced Customer Success Support Manger for Saudi Arabia. As a core member of the project team, you will work closely with the Customer Success Manager (CSM) to provide front-line on-site support. Your primary responsibility is to ensure adoption of our products and solutions, respond to and resolve various technical and product issues in daily operations, act as a key bridge between the customer and internal technical teams, and deliver excellent service value.</div><div></div><p><b><br>
WHAT YOU WILL BE DOING:</b></p><ul><li>
Act as the primary technical contact on-site, responsible for receiving, responding to, and initially diagnosing issues reported by customers through various channels.</li><li>
Accurately judge issue types and priorities, create and maintain issue logs in internal systems, and coordinate with back-end teams until full resolution.</li><li>
Establish and maintain good working relationships with the customer's IT and business teams, regularly communicate on issues status, and manage expectations.</li><li>
Summarize common customer issues and solutions, write technical documents, and conduct small-scale product training for customers.</li><li>
Proactively identify potential customer relationship risks, product usage obstacles, or service instability factors, and report them to the CSM and project team timely.</li></ul>
Qualifications:
<p><b>
MINIMUM QUALIFICATIONS:</b></p><ul><li>
3-5 years of relevant IT work experience, with a background as a TAM, SA, Technical Support Engineer, or CSM in enterprise software, cloud computing, or SaaS companies.</li><li>
Solid technical foundation, familiar with Linux/Windows OS, networking (TCP/IP, HTTP, DNS), common troubleshooting tools, and understanding of cloud computing.</li><li>
Excellent verbal and written communication skills to convey information to diverse teams, with strong service awareness and empathy.</li><li>
Clear logical thinking, strong analytical skills, able to remain calm under pressure and drive the resolution of complex issues.</li><li>
Native Mandarin speaker level, used for highly efficient internal team collaboration.</li><li>
Fluent in spoken and written English, capable of participating in technical communication and reading/writing technical documents.</li><li>
On-site resident support at customer site; short-term business travel may be required
</li><li>Able to accept 7x24 on-call schedules, responding quickly to urgent customer needs.
</li><li>Respect and understand local Saudi laws, regulations, business culture, and social customs</li><li>
Possess a high awareness of data security and privacy protection, strictly complying with company and customer data regulations</li></ul><div><b>
PREFERRED QUALIFICATIONS:</b></div><ul><li>
Basic conversation skills in Arabic</li></ul><div></div><p><i><br>
Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.</i></p></div>

Customer Success Support Manger

Siemens

<div><div><b>Vertical Sales Account Manager - Saudi Arabia/ Riyadh</b></div>
<div></div>
<div>We empower our people to stay resilient and relevant in a constantly evolving world. We&rsquo;re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you&rsquo;d make an outstanding addition to our vibrant international team.</div>
<div></div>
<div>Siemens Digital Industries is a leading innovator in automation and digitalization. Our mission is to support customers in maximizing growth, profit opportunities and ecological footprint in the discrete and process industries. Ready to create your own journey?</div>
<div></div>
<div>Join our Digital Industry as the Vertical Sales Account Manager and help us transform the everyday by finding solutions and making the world a more inquisitive place for tomorrow.</div><br>
<div></div>
<div></div>
<div><b>You&lsquo;ll make an impact by:</b></div>
<div></div>
<div>Drive revenue growth and achieve sales targets by building strong customer relationships and identifying market
</div><div>opportunities. As the relationship owner, the Account Manager ensures Siemens offerings provide sustainable value, while managing both new customer acquisition and the expansion of existing customer relationships.
</div>
<div></div><div><b>Account Planning</b></div>
<div><ul><li>Define mid to long-term goals for strategically expanding and nurturing both new and existing accounts, ensuring alignment with the overall business strategy.</li>
<li>Classify accounts into tiers based on their strategic importance and define engagement models for each segment (high-touch vs. digital-led strategies).</li>
<li>Develop individual strategies and/or plans for each account, aligning with the customer&rsquo;s buyer journey to achieve defined goals.</li>
<li>Prioritize prospects and accounts to ensure resources are allocated in proportion to their tactical or strategic importance.</li>
<li>Identify the necessary go-to-market channels, campaigns, and market strategies to fulfill account plan objectives.</li>
<li>Schedule and plan customer interactions to foster relationships, drive engagement, and ensure alignment with sales objectives, including collaboration with C-level executives at customer organizations to understand their ecosystems.</li>
<li>Conduct periodical reviews to track progress and realign strategies. Utilize market intelligence, CRM insights, and performance data to measure success against defined goals. Identify emerging opportunities, market trends, and adjust tactical execution accordingly.</li>
</ul>
</div><div></div><div><b>Prospecting and Discovery</b></div>
<div></div>
<div><ul><li>Take full ownership of the opportunity pipeline for the assigned accounts in the defined market / region, managing each stage from creation to closure.</li>
<li>Leverage available analytics to assess pipeline size, composition, and health, ensuring a clear understanding of required actions.</li>
<li>Execute marketing-led campaigns within the assigned customers, leveraging available assets and resources to drive engagement and pipeline growth.</li>
<li>If required, develop targeted campaigns based on the specific needs of the assigned customers.</li>
<li>Proactively develop relationships with assigned new customers focusing on identifying and engaging high-potential opportunities.</li>
<li>Evaluate customer requirements, identifying the best potential solution fit and proposed ROI to determine the most appropriate go-to-market channel.</li>
<li>Explore customer needs beyond technical requirements by identifying financial constraints and opportunities for new business models.</li>
<li>Position financing options early to strengthen our value proposition and drive engagement.</li>
<li>Analyze the customer&rsquo;s financial status, perform an opportunity risk assessment, and agree with the Sales Manager on the necessary sales investment based on potential revenue.</li>
</ul>
</div><div></div><div><b>Opportunity Management</b></div>
<div></div>
<div><ul><li>Drive opportunities forward by engaging with decision-makers (incl. C-level) and key stakeholder groups and providing business insights to demonstrate the need for change.</li>
<li> Apply stakeholder strategies to manage cross- functional dynamics, addressing diverse priorities, mitigating roadblocks, and ensuring alignment on goals.</li>
<li>Define the necessary team, including Sales Specialists and Technical Sales roles, to provide expertise and support in advancing the deal.</li>
<li>Translate value statements into opportunity specific value propositions, addressing current and emerging customer needs and demonstrating measurable impact on customers&rsquo; business performance.</li>
<li>Effectively communicate these propositions through direct communications, digital platforms, and in-person presentations.</li>
<li>Identify and apply the appropriate pricing model, including any agreed-upon discounts or terms, to ensure competitiveness and alignment with the opportunity.</li>
<li>Seek additional pricing support or special terms, as necessary, to secure the opportunity and meet strategic goals.</li>
<li>Proactively incorporate financial services and new business models into the deal strategy, highlighting their implications.</li>
<li>Leverage these solutions to drive mid and long-term account objectives, strengthen deal viability, and enhance operational efficiency and value.</li>
<li>Build a broad influential network and community of advocates inside the account to drive upsell/cross-sell</li>
<li>opportunities.</li>
<li>Continuously monitor and evaluate risks associated with active sales opportunities, including changes in customer needs, market conditions, and competitive activity.</li>
<li>Ensure ongoing alignment and readiness to address any issues that could impact the success of the opportunity.</li>
<li>Manage negotiations and deal closings effectively.</li>
</ul>
</div><div></div><div><b>Team Orchestration</b></div>
<div></div>
<div><ul><li>Orchestrate internal teams and sales resources to align expertise and efforts dynamically, focusing on strategic priorities to ensure consistent delivery of value to customers and effective account engagement.</li>
</ul>
</div><div></div><div><b>Sales Administration, Analytics and Reporting</b></div>
<div><ul><li>Accountable for providing accurate forecasts and planning information.</li>
<li>Maintain accurate and complete customer records, activities, and pipeline reports within Salesforce and other CRM tools.</li>
<li>Participate in Win/Loss reviews to identify lessons learned and adopt recommendations.</li>
<li>Compile relevant insights from reports for Sales Management and Sales Meetings.</li>
<li>Publish success stories on value realized by key customers.</li>
<li>Keeps sales skills and industry know-how up to date.</li></ul><br>
</div>
<div></div><div><b>Your success is grounded in:</b></div>
<div></div>
<div><ul><li>3&ndash;5 years of hands-on experience in the water industry</li>
<li>Responsible &amp; accountable for water and waste industry targets</li>
<li>Hold highly specialized technical expertise to support vertical opportunities.</li>
<li>Acts as primary relationship owner, carrying full sales target for assigned vertical accounts.</li>
<li>Drives end-to-end sales process: identifying opportunities, discovery, proposal, negotiation, and closure.</li>
<li>Maintains customer intimacy and industry network, particularly critical for water and wastewater vertical success.</li>
<li>Ensures accurate forecasting, pipeline management, and account planning.</li>
<li>Provides industry-specific insights to guide portfolio positioning and customer value articulation.</li>
<li>Orchestrate direct and indirect channel ecosystem and brings order-income growth in water vertical market.</li>
<li>Strong sales traits, understands water industry requirements and have customer centric mindset.</li>
<li>Balance of technical background + commercial acumen.</li>
<li>Deep understanding of automation and digitalization technologies for the assigned vertical (here water and wastewater)</li>
<li>Knowledge of industry norms, ecosystem, KPIs (especially for Water/Desalination roles cited).</li>
<li>Proven success in complex solution selling.</li>
<li>Ability to strategize, build pipelines, orchestrate internal teams, and negotiate commercial terms.</li>
<li>Ability to identify modernization potential, CapEx/Opex considerations, lifecycle readiness.</li>
<li>Strong communication and customer engagement.</li>
<li>Ability to build relationships and influence multi-level stakeholders.</li>
<li>Proactive, strategic thinking mindset.</li></ul><br>
</div>
<div></div><div><b>Transform the everyday with us</b></div>
<div></div>
<div>We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us.</div>
<div></div>
<div>We celebrate the fact that our people are individuals and have different preferences and needs. If we all thought the same, we would never think of anything new! That&rsquo;s why we recruit extraordinary minds from all walks of life. We are committed to furthering our culture of diversity, equity and inclusion. We encourage applications from a diverse talent pool and are happy to give the opportunity to discuss flexibility and reasonable adjustment requirements. Many of our teams are working optimally in a remote, virtual adding to our ability to offer more flexibility on how you handle your time.</div>
<div></div>
<div>Please note: Only complete applications can be considered in the selection process.</div></div><div></div>

Vertical Sales Account Manager Water&Utility - Saudi Arabia/Riyadh

Nutanix

<div><p><b>Hungry, Humble, Honest, with Heart.</b></p><p></p><p><b><br>
The Opportunity</b></p><p>
Are you a persistent and adaptable sales professional with a strong background in the Enterprise sector, capable of thinking outside the box to meet customer needs? If so, you will thrive on our fast-paced team at Nutanix, where you can leverage your skills in a rapidly growing industry, collaborate with top-tier colleagues, and make a significant impact by driving sales in the financial services landscape of Saudi Arabia.</p><p><b>
About the Team</b></p><p>
The Enterprise Account Manager will be part of a dynamic and rapidly growing team focused on the Financial Services Industry (FSI) and other large enterprise accounts. Based in Riyadh, Saudi Arabia, the team fosters a culture of collaboration and personal growth, emphasizing making a meaningful impact rather than simply fulfilling a job. The team's mission is to drive significant year-over-year growth, leveraging strong partnerships and alliances with hardware vendors to navigate complex deals and expand market reach in the region.</p><p>
You will report to the Regional Enterprise Sales Manager, who is known for fostering an inclusive and empowering leadership style that encourages team members to take ownership of their accounts and develop their unique sales approaches. The work setup for this role is primarily field-based, with a focus on engaging customers outside of the office. Team members are expected to be in the office only when not engaged in external business meetings, creating a flexible environment that emphasizes client interactions.</p><p><b>
Your Role</b></p><ul><li>
Manage and develop relationships with targeted enterprise accounts in Saudi Arabia.</li><li>
Achieve assigned sales quota, demonstrating effective account management.</li><li>
Utilizing a consultative approach, discuss business issues with prospects and develop a formal quote, a written sales proposal, or a formal sales presentation addressing their business needs.</li><li>
Develop crisp enterprise account plans to sell to customers based on their business needs.</li><li>
Collaborate with cross-functional teams to leverage resources and solutions for banking sector clients.</li><li>
Continuously learn and apply technical knowledge to support customer engagement and sales discussions.</li></ul><p><b>
What You Will Bring</b></p><ul><li>
8&ndash;12 years of experience in IT Sales and Account Management.</li><li>
Proven sales track record of success selling Cloud technology or solutions into <b>Large Named Accounts</b>.
</li><li>A track record of exceeding assigned sales quotas in multiple, continuous years.</li><li>
Experience with target account selling, solution selling, and/or consultative sales techniques</li><li>
Experience using SFDC and other CRM software.</li><li>
Strong data center and application-led sales background</li><li>
An entrepreneurial spirit with an affinity for growth, collaboration, and teamwork.</li><li>
Keen ability to develop new accounts and penetrate new divisions and organizations within your assigned accounts.</li><li>
Highly organized, with deep knowledge of account planning and strategy.</li></ul><p><b>
Work Arrangement</b></p><p>
On Site: This role is based on-site, offering the opportunity to collaborate face-to-face with team members in a dynamic and engaging work environment. Being physically present allows for seamless teamwork and direct access to resources that support your success. Additional team-specific guidance and norms will be provided by your manager.</p></div><p></p>

Enterprise Account Manager, KSA

FROMAGERIE D'ANJOU

<p>Join Fromagerie d'Anjou and take the lead in managing a specialty cheese shop focused on quality products, exceptional customer service, and a welcoming shopping experience. This is an exciting opportunity for someone passionate about food retail, team leadership, and delivering an outstanding customer experience in a growing premium retail environment.</p><p>We&rsquo;re looking for a motivated and hands-on Cheese Shop Manager who enjoys leading teams, driving sales, and creating a shop atmosphere customers love coming back to.</p><p>Salary &amp; Benefits</p><ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Staff discounts on premium products</li><li>Paid leave and company benefits</li><li>Career growth and development opportunities</li><li>Supportive and professional work environment</li><li>Stable full-time schedule</li></ul><p>About the Company</p><p>Fromagerie d'Anjou is dedicated to offering high-quality cheeses and gourmet products with a strong focus on customer satisfaction, product knowledge, and premium retail experiences. We value professionalism, teamwork, and passion for exceptional food products.</p><p>Why Work With Us</p><ul><li>Join a respected and growing specialty retail business</li><li>Work with premium international products</li><li>Build leadership and retail management experience</li><li>Be part of a collaborative and customer-focused team</li><li>Opportunity to make a direct impact on store success</li><li>Clear potential for long-term career growth</li></ul><p>Key Responsibilities</p><ul><li>Manage daily shop operations efficiently</li><li>Lead, train, and motivate store staff</li><li>Deliver excellent customer service and product recommendations</li><li>Monitor inventory levels and coordinate stock replenishment</li><li>Maintain product quality, freshness, and visual merchandising standards</li><li>Drive sales performance and achieve store targets</li><li>Handle customer inquiries and resolve issues professionally</li><li>Ensure cleanliness, hygiene, and food safety compliance</li><li>Prepare sales reports and monitor store performance</li><li>Coordinate with suppliers and management when needed</li></ul><p>Skills for This Role</p><ul><li>Retail store management</li><li>Team leadership</li><li>Customer service</li><li>Inventory management</li><li>Sales and upselling</li><li>Food retail operations</li><li>Merchandising</li><li>Staff training</li><li>POS systems</li><li>Product knowledge</li><li>Problem-solving</li><li>Communication skills</li><li>Store operations</li><li>Food safety compliance</li><li>Time management</li></ul><p>Preferred Qualifications</p><ul><li>Previous experience in retail or food store management</li><li>Experience leading teams in a customer-facing environment</li><li>Strong communication and organizational skills</li><li>Sales-driven mindset with attention to detail</li><li>Ability to work in a fast-paced retail setting</li><li>Passion for premium food products is an advantage</li></ul><p>Schedule</p><ul><li>Full-time position</li><li>Flexible retail scheduling based on business needs</li><li>Weekend or holiday availability may be required</li></ul><p>الراتب المدفوع: ﷼٨٤٬٠٠٠٫٠٠&nbsp;لكل عام</p><p>موقع العمل: بشكل شخصي</p>

Cheese Shop Manager

Confidential

<p><strong>Job Title: General Manager (Marketing Agency)</strong><br /><strong>Location: Riyadh, Saudi Arabia</strong><br /><strong>Employment Type: Full-Time</strong><br /><br /><strong>Job Overview</strong><br /><br />We are representing a dynamic and forward-thinking marketing agency based in the heart of Riyadh. On behalf of our client, we are seeking an experienced and visionary <strong>General Manager</strong> to lead their organisation to new heights. The ideal candidate will be a strategic leader with a strong background in the marketing or advertising industry, possessing exceptional business acumen and a proven track record of driving growth and operational excellence. As General Manager, you will be responsible for the entire scope of the agency's operations, from strategic planning and financial management to team leadership and client satisfaction. This is a pivotal role that requires a blend of creative industry knowledge and sharp commercial skills to ensure the agency's sustained success and profitability.<br /><br /><strong>Responsibilities</strong><br /><br />* Develop and implement the agency's long-term strategic vision, business plans, and operational goals to drive sustainable growth.<br />* Assume full P&amp;L responsibility, overseeing budgeting, financial forecasting, and resource allocation to maximise profitability and ensure financial health.<br />* Lead and mentor a multidisciplinary team, fostering a collaborative, innovative, and high-performance work culture.<br />* Direct all day-to-day operations, ensuring seamless project delivery, exceptional quality of work, and optimal resource utilisation.<br />* Drive business development initiatives by identifying new market opportunities, cultivating key client relationships, and leading high-level pitches.<br />* Serve as the senior point of contact for major clients, ensuring their needs are met and their expectations are exceeded to build lasting partnerships.<br />* Analyse market trends, competitor activities, and industry developments to keep the agency at the forefront of innovation and maintain a competitive edge.<br />* Establish and monitor key performance indicators (KPIs) across all departments to measure success and drive continuous improvement.<br /><br /><strong>Qualifications</strong><br /><br />* Proven experience in a senior leadership position, such as General Manager, Managing Director, or Head of Operations, within a marketing, creative, or advertising agency.<br />* A Bachelor's degree in Business Administration, Marketing, or a related discipline. An MBA is highly advantageous.<br />* Demonstrable success in driving business growth, acquiring new clients, and managing a profitable P&amp;L.<br />* Exceptional leadership, communication, and interpersonal skills, with the ability to inspire and manage a diverse team.<br />* Strong strategic thinking and problem-solving capabilities, with a deep understanding of the marketing and advertising landscape.<br />* Excellent financial literacy and commercial acumen.<br />* Experience working within the Saudi Arabian or wider GCC market is highly desirable.<br /><br /><strong>Benefits</strong><br /><br />* A competitive salary and comprehensive benefits package will be offered to the successful candidate, commensurate with their skills and experience.</p>

General Manager (Marketing Agency)

Boutiqaat

<div>
 <p>
  Are you a
  <strong>
   digital powerhouse
  </strong>
  who thrives on data, creativity, and results?
 </p>
 <p>
  <br/>
 </p>
 <p>
  At
  <strong>
   Boutiqaat
  </strong>
  , we&rsquo;re looking for a
  <strong>
   Digital Marketing Manager
  </strong>
  to lead our digital growth journey driving traffic, conversions, and brand love across every digital touchpoint.
 </p>
 <p>
  If you&rsquo;re passionate about building impactful campaigns, leading high-performing teams, and turning insights into action, this role is for you.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a
  <strong>
   Digital Marketing Manager,
  </strong>
  you will own and shape Boutiqaat digital marketing strategy planning, executing, and optimizing campaigns across SEM, SEO, social media, email, display advertising, and beyond. From brand awareness to customer acquisition, you&rsquo;ll ensure every campaign delivers measurable impact and supports our growth objectives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Be Doing
  </strong>
 </p>
 <ul>
  <li>
   Plan and execute multi-channel digital marketing campaigns aligned with business goals
  </li>
  <li>
   Analyze performance, optimize ROI, and continuously improve campaign effectiveness
  </li>
  <li>
   Oversee the creation of engaging, high-quality content that speaks to our audience
  </li>
  <li>
   Manage content calendars to ensure timely and consistent execution
  </li>
  <li>
   Partner closely with Sales to deliver powerful digital marketing support
  </li>
  <li>
   Manage and mentor a team of SEO specialists, social media managers, and content creators
  </li>
  <li>
   Foster a collaborative, performance-driven culture
  </li>
  <li>
   Provide regular feedback, coaching, and development opportunities
  </li>
  <li>
   Strengthen Boutiqaat&rsquo;s online presence and brand reputation
  </li>
  <li>
   Oversee social media platforms including Instagram, Facebook, Snapchat, Twitter/X, and YouTube
  </li>
  <li>
   Ensure consistent, compelling brand storytelling across all digital channels
  </li>
  <li>
   Collaborate with media partners and stakeholders to amplify campaigns
  </li>
  <li>
   Track KPIs such as CPL, CPA, ROI, website traffic, and engagement
  </li>
  <li>
   Deliver insights and recommendations to senior management
  </li>
  <li>
   Conduct competitor and market analysis to stay ahead of trends
  </li>
  <li>
   Manage and optimize the digital marketing budget
  </li>
  <li>
   Develop digital strategies for new and existing products
  </li>
  <li>
   Launch innovative online initiatives, promotions, and campaigns
  </li>
  <li>
   Create and maintain a strong digital framework and social media governance
  </li>
  <li>
   Drive traffic to both the website and mobile app through SEO, PPC, and performance marketing
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You Bring to the Table:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in marketing, Business Administration, Communications, or a related field
  </li>
  <li>
   9&ndash;12 years of digital marketing experience, with 3&ndash;4 years in a leadership role
  </li>
  <li>
   Proven success in managing integrated digital campaigns and teams
  </li>
  <li>
   Strong analytical background with a performance-driven mindset
  </li>
  <li>
   Hands-on experience with Google Ads, Google Analytics, Facebook Ads Manager, SEO tools (SEMrush, Ahrefs), email platforms, and CRM systems
  </li>
  <li>
   Solid understanding of web analytics and tracking
  </li>
  <li>
   Basic knowledge of HTML, CSS, and JavaScript is a plus
  </li>
  <li>
   Fluent in English; Arabic is an advantage
  </li>
  <li>
   Strategic thinker with a strong creative edge
  </li>
  <li>
   Data-driven, analytical, and results-oriented
  </li>
  <li>
   Confident leader with excellent communication skills
  </li>
  <li>
   Ability to juggle multiple projects in a fast-paced environment
  </li>
  <li>
   Curious, adaptable, and always ahead of digital trends
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Boutiqaat?
  </strong>
 </p>
 <p>
  At Boutiqaat, you won&rsquo;t just join a company you&rsquo;ll join a movement redefining e-commerce beauty and lifestyle retail. Here, every day offers new challenges, learning opportunities, and a chance to help build a smarter, more efficient operation from the ground up.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Ready to Grow with Us?
  </strong>
 </p>
 <p>
  Kickstart your career with hands-on experience, expert mentorship, and real impact.
 </p>
 <p>
  Apply now and be part of something exciting!
 </p>
</div>


Digital Marketing Manager

Explore 235+ Customer success manager in Riyadh this June. Find roles across top companies and apply now to boost your career.