sales executive

sales manager

account manager

key account manager

product manager

customer success manager

CMK Resources, Inc.

<div>
 
 CMK Resources is looking for a Customer Success Manager - Service Management to support a leading global storage company, driving exceptional customer experiences across enterprise accounts. This role requires strong cross-functional leadership, technical expertise, and a proactive approach to ensuring customer success.
 
 
 
 
 
 
 Location:
 
 Riyadh, Saudi Arabia (Onsite 2&ndash;3 days a week, with frequent customer site visits)'
 
 
 
 
 Rate: 30K - 35K SAR/Month
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead and orchestrate internal teams across engineering, product management, and legal to deliver a seamless customer experience.
 </li>
 <li>
 Collaborate with other Service Account Managers to ensure consistent, high-quality delivery of business-critical services across multiple geographies.
 </li>
 <li>
 Create and deliver internal content to promote knowledge sharing, best practices, and ongoing team education.
 </li>
 <li>
 Act as a strong customer advocate&mdash;capturing requirements, driving prioritization with product management and engineering, and keeping customers informed on implementation progress.
 </li>
 <li>
 Proactively leverage deep understanding of products, services, and customer environments to identify risks and propose solutions.
 </li>
 <li>
 Recommend strategies to improve adoption, resolve product concerns, and strengthen long-term customer relationships.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (or equivalent work experience required).
 </li>
 <li>
 ITIL certification strongly recommended; PMI or Six Sigma a plus.
 </li>
 <li>
 8+ years of experience in customer success, professional services, or related roles.
 </li>
 <li>
 Must have Storage, Networking, or Infrastructure experience
 </li>
 <li>
 Must be proficient in both Arabic and English (spoken and written).
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Advanced escalation, stakeholder, and project management expertise.
 </li>
 <li>
 Strong influence, persuasion, and conflict resolution abilities.
 </li>
 <li>
 Excellent communication, presentation, and business writing skills.
 </li>
 <li>
 Deep technical understanding of enterprise IT environments and storage products.
 </li>
 <li>
 Strong analytical, organizational, and relationship management skills.
 </li>
 </ul>
 
 
</div>

Customer Success Manager - Service Management

<div>What we offer
We help the world run better.
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now!<div></div> 
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career. 
Who You&rsquo;ll Become
The Customer Success Manager (CSM) works directly with customers to guide them through their business journey with our solutions. The CSM works to increase customer satisfaction, retention, renewals, references, and upsells for Cloud products within their assigned solution portfolio. The CSM oversees key customer milestones throughout the customer lifecycle, from deal signature through system provisioning, monitoring implementation progress, and business case achievement. The CSM is expected to serve as the strategic point of contact for the customer within the assigned solution portfolio and to leverage appropriate resources across SAP functions to maintain overall customer health 
What You&rsquo;ll Do
As a CSM within the SAP Academy for Customer Success, you will be responsible to:<ul><li>
Successfully complete a 10-month learn-apply program, which includes classroom phases and field phases with your CSM team, that enhances your support in the CSM role, a critical customer-facing function within our dynamic Customer Success board area.</li><li>
Immerse yourself in multi-dimensional, experiential learning with a focus on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.</li><li>
Enhance skills around your solution portfolio, managing customer retention, and driving value realization.</li><li>
Receive onboarding in your local market with on-the-job training and mentoring by a senior CSM professional in the field. You will have the opportunity to work both behind the scenes and directly with customers.</li></ul> 
The program will enrich your knowledge of SAP and the Customer Success board area and give you the professional experience to be ready to serve our customers. We offer full-time employment from day one with practical learning application for your role. Upon successful completion of the program, you will move into a direct customer-facing CSM role in your market and continue to receive mentoring and coaching support to accelerate your growth. 
CSM focus areas:
SAP Finance &amp; Spend Management (F&amp;S) &ndash; Knowledge in key areas such as accounting, procurement, and supplier management, focused on boosting visibility, cutting costs, and improving efficiency.<ul><li>
S/4HANA Finance</li><li>
Finance &amp; Quote to Cash(Q2C)</li><li>
Procurement</li></ul>
SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. 
What You Bring<ul><li>
2&ndash;3 years of experience supporting customers and driving business transformation, ideally in consulting or account management.</li><li>
Proven ability to deliver strategic guidance and solutions that drive customer success and long-term value, coupled with experience in resolving issues and managing escalations to ensure satisfaction and business continuity.</li><li>
A cooperative and productive approach to working relationships, internally and externally.</li><li>
A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.</li><li>
An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.</li><li>
A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.</li><li>
Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.</li><li>
Proficiency in English to engage with our global network.</li></ul> 
About SAP Academy for Customer Success
The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.
#SAPAcademyforCustomerSuccess
#SAPCSCareers 
SAP&rsquo;s employees across different regions are enabled to do their best job with the right mix of office and remote work according to country-specific guidelines and regulations. In general, our hybrid work setup consists of three days a week in the office or on-site with customers or partners.
We are planning a practical and immersive portion of our program, which will likely involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.
During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program
Due to local legal mandates only GCC nationals will be considered at this time
#SAPNextGen
We are SAP
SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs together. 
 Our inclusion promise
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone&mdash;regardless of background&mdash;feels included and can perform at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal-opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Americas: Careers.NorthAmerica@sap.com or Careers.LatinAmerica@sap.com, APJ: Careers.APJ@sap.com, EMEA: Careers@sap.com. 
EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
#SAPNextGen</div><div></div>

Customer Success Manager (CSM) - SAP Academy for Customer Success - KSA (Hybrid) GCC Nationals

Philips

<div><h3 class="jobSectionHeader">Job Title
</h3>Customer Lifetime Success Manager (IGT) META
<h3 class="jobSectionHeader">Job Description
</h3>Customer Lifetime Success Manager (IGT) META is responsible for leading the identification of complex up-sell and cross-sell opportunities, leveraging advanced data analysis and customer insights to drive significant revenue growth. The role manages the entire small expansion sales process, coordinating with Customer Delivery and key stakeholders. The role builds strong relationships with internal and external partners, acting as a trusted advisor to customers on strategic up-sell and cross-sell opportunities. The role collaborates with marketing and product teams, leading customer feedback analysis, maintaining detailed records, and monitoring industry trends.
Your Role:
<ul><li>Being the knowledge expert on the Customer Lifetime Value (CLV) Program portfolio and products, driving overall business by providing clinical and technical product (modality) expertise on the Enterprise-wide product / modality across the accounts.
</li><li>Driving business opportunities along the customer life cycle, and build strong customer installed base segmentation and customer life cycle management plans together with the regional CLV leader (Growth, Strategy co-creation, and Commercial Execution of CLV Business)
</li><li>Driving Life cycle business across Equipment and Service on enterprise-wide level (all modalities / businesses) and works directly with customers promoting Options, add-ons &amp; upgrades to convert opportunities to sales for growing CLV revenue.
</li><li>Building a network of key contacts (Sponsor &amp; Power Sponsor &ndash; Decision Maker) and relationships within accounts to convert opportunities to sales supporting the customer buying journey.
</li><li>Teaming up and supporting internal network working closely with Account Managers, Inside Sales Team, IB Manager, CLV Lead, Sales, Marketing &amp; Sales Back Office teams (e.g., KAM, AM, CAS, FSE, CSAM and Indirect Channel managers, Distributor/Channel Partner teams, GBS etc) to manage opportunities and win deals.
</li><li>Supporting Account Managers in driving overall business and product deal support by providing clinical and technical product (modality) expertise on the product / modality across the accounts.
</li><li>Registration and reporting of sales activities within the provided sales tools (SFDC) and according to the defined reporting requirements. Communicating and updating all customer facing team members who contact the same IB Account.
</li><li>Creating proactive touch points to customers, utilizing multiple channels such as social media, e-com and virtual meetings. Contacting customers via telephone and/or email to new and/or competition accounts as well as be responsible for the timely response to converting leads to order by developing opportunities.
</li><li>Researching accounts to understand customer pains, use data analytics internal and external, identify key players and generate interest, as well as investigation &amp; resolve customer queries/requests
</li><li>Managing portfolio by setting objectives for each call to maximize territory business plans. Supporting the Account Managers and District Managers in achievement of business goals including balanced selling and BG/BIU AOP attainment and validating product forecasts.
</li><li>Developing and managing a healthy and predictable sales funnel in SFDC that meets or exceeds AOP / Forecast Targets and forecast accuracy expectations
</li></ul>You are a part of Commercial Services Team and report directly into the Service Business Leader META.
You are the right fit if;
<ul><li>Bachelor&rsquo;s degree in the technical or medical field
</li><li>At least 7 years of related experience in the business/sales/marketing field on the healthcare business with experience/exposure in IGT/DXR/CT clinical sales/marketing
</li><li>Experience in multinational organization with cross functional teams
</li><li>Medical/clinical background is a must
</li><li>Regional experience in Middle East , Turkey and Africa Region is an added value
</li><li>Structured and logical thinking
</li><li>Customer Life time value awareness
</li><li>IT savvy and quick to learn
</li><li>Willing to travel extensively within the region
</li><li>Excellent communication skills in English
</li><li>Fluency in Arabic is preferred but not a must 
</li></ul><div> 
Preferred Skills:
 
<ul><li>KPI Monitoring and Reporting
</li><li>Data Analysis &amp; Interpretation
</li><li>Customer Response Management
</li><li>Strategy Development
</li><li>Stakeholder Management
</li><li>Continuous Improvement
</li><li>Service Operations
</li><li>Customer Relationship Management (CRM) Software
</li><li>Market Research &amp; Analysis
</li><li>Sales Acumen
</li><li>Communication Tools 
</li></ul></div><div> 
How we work together
 
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 
Onsite roles require full-time presence in the company&rsquo;s facilities.
 
Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
 
this role is a /field/ role.
 
About Philips
 
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div>#LI-EU
#LI-FIELD</div>

Customer Lifetime Success Manager (IGT) META

Koenig Solutions Ltd

Job Title: Business Development Manager (Inside Sales)Location: Permanent Work From Home Company: Koenig Solutions Pvt. Ltd. Industry: IT Training &amp; CertificationJob Role SummaryWe are seeking a high-performing, target-driven Business Development Manager with experience in B2B/B2C/IT sales. The ideal candidate will manage global client relationships, drive lead conversion, and contribute to revenue growth while ensuring excellent customer satisfaction.Key Responsibilities<ul><li>Convert qualified leads into customers and identify upselling opportunities.</li><li>Understand customer needs and provide tailored IT training solutions.</li><li>Conduct research on accounts and identify key stakeholders.</li><li>Build long-lasting client relationships and provide consistent follow-ups.</li><li>Collaborate with internal teams to drive customer success initiatives.</li><li>Mentor or support team members as needed.</li><li>Contribute to Koenig&rsquo;s automation initiatives through suggestions and testing.</li></ul>Requirements<ul><li>Proven experience in inside sales or customer success (preferably in IT training).</li><li>Strong communication skills &ndash; verbal and written.</li><li>Ability to influence and build credibility across all levels of the organization.</li><li>Goal-oriented, self-motivated, and creative.</li><li>Comfortable with CRM tools and automation platforms.</li><li>Ability to work independently in a remote setup.</li></ul>Mandatory RequirementFluency in Arabic and English (both spoken and written) is a must. This role involves global client interaction, including customers from the Middle East and North Africa regions.Why Join Koenig?<ul><li>Work with Fortune 500 clients</li><li>Learn alongside skilled professionals</li><li>Best-in-industry compensation</li><li>Work-from-home flexibility</li><li>Exposure to global markets and diverse cultures</li></ul>Job Type: Full-time

Business Development Manager (Ed-Tech Industry - B2B Inside Sales)

Everhires

<div>
 
 Job Title:
 
 Account Manager
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Experience Required: 2- 3 years in Account Management
 
 
 Employment Type: Full-Time
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 - Act as the primary point of contact for assigned clients, building strong, long-term relationships.
 
 
 - Understand clients&rsquo; business needs and objectives to provide strategic support and solutions.
 
 
 - Coordinate with internal teams (sales, product, support, marketing) to ensure timely delivery and high-quality service.
 
 
 - Monitor account health, manage renewals, and identify upselling or cross-selling opportunities.
 
 
 - Prepare and present regular performance reports, insights, and recommendations to clients.
 
 
 - Resolve client issues quickly and effectively, ensuring high customer satisfaction.
 
 
 - Track account metrics (e.g., retention, satisfaction, upsells) and report performance to leadership.
 
 
 - Stay up to date with industry trends, competitor activity, and best practices.
 
 
 
 
 
 Requirements:
 
 
 - Bachelor's degree in business, Marketing, or a related field.
 
 
 - 2 to 3 years of experience in account management, customer success, or sales &ndash; preferably in the F&amp;B or technology/POS sector.
 
 
 - Strong understanding of food &amp; beverage operations and POS systems.
 
 
 - Excellent communication, negotiation, and problem-solving skills.
 
 
 - Ability to manage multiple accounts and projects simultaneously.
 
 
 - Strong organizational and time-management abilities.
 
 
 - Experience working with restaurant tech solutions or POS systems.
 
 
 - Bilingual in Arabic and English
 
 
 - Experience in SaaS or software sales is a plus.
 
 
 
</div>

Account Manager

Optimiza

<div>The Account Manager is responsible for building strong client relationships, achieving customer satisfaction, fostering loyalty, and driving revenue growth, acting as the main point of contact for clients, collaborating with internal teams to ensure successful product or service delivery, while addressing client needs, and identifying new business opportunities
Manage and maintain client relationships to ensure customer satisfaction and loyalty.<ul><li>Identify and evaluate potential sales leads, qualifying them for further engagement.</li><li>Schedule and conduct meetings and presentations with clients to showcase company services.</li><li>Collaborate with team members and other departments to optimize sales efforts.</li><li>Update all sales activities and account information regularly in the company&rsquo;s CRM system.</li><li>Strive to meet or exceed sales quotas and targets.</li><li>Prepare and deliver compelling presentations on company services.</li><li>Maintain a well-developed pipeline of potential clients.</li><li>Attend relevant vendors' events and seminars to stay informed about industry trends.</li><li>Work diligently to meet and exceed customer expectations.</li><li>Promote strong and ongoing relationships with prospects and customers to foster long-term partnerships.</li><li>Conduct thorough market research to stay informed about industry trends, competitor activities, and market conditions.</li><li>Perform other assigned duties as required.</li></ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in software engineering, Business Administration, Marketing, or any related field.
</li><li>0&ndash;3 years of experience in Sales, Account Management, Customer Service, or related field.
</li><li>Entry-level Sales or Account Management Certification</li>
<li>Customer Relationship Management (CRM) training.</li>
<li>Customer Service &amp; Client Success Training.</li>
<li>Business Communication &amp; Negotiation Training.
</li></ul>Benefits
Class A Medical Insurance
Training and Development
Annual Bonus</div>

Sales Account Manager

MRSOOL | مرسول

<div>
 
 Who Are We❓
 
 
 
 Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.
 
 
 What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are.
 
 
 Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.
 
 
 
 The Job in a Nutshell💡
 
 
 
 We are looking for an experienced
 
 Account Manager
 
 to join our team. In this role, you will play a vital part in driving the success of our business by managing and nurturing relationships with key restaurant partners. As an Account Manager, you will lead the entire client engagement process, ensuring smooth communication and resolution of issues. You will work closely with cross-functional teams, including finance, product, and operations, to deliver solutions that enhance client satisfaction and contribute to the growth of the organization.
 
 
 This position offers an exciting opportunity to make a significant impact by building strong partnerships and ensuring the success of our restaurant clients.
 
 
 
 If you're eager to take on this rewarding opportunity, we'd love to hear from you. Apply today!
 
 
 
 
 What You Will Do💡
 
 
 
 <ul>
 <li>
 Manage end-to-end client relationships, from onboarding to resolving complex issues
 </li>
 <li>
 Collaborate with internal teams to ensure timely and effective solutions are provided to clients
 </li>
 <li>
 Lead projects related to client success, ensuring business goals are met while maintaining high standards of service
 </li>
 <li>
 Act as a trusted advisor to clients, helping them maximize the value of our services
 </li>
 <li>
 Identify opportunities to enhance client satisfaction and contribute to their business growth
 </li>
 <li>
 This role is ideal for someone with strong relationship management skills, problem-solving abilities, and a passion for ensuring client success
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 What Are We Looking For❓
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, Finance, or a related field
 </li>
 <li>
 Proven experience as an Account Manager, preferably within the food and beverage or tech industry
 </li>
 <li>
 Strong business acumen and financial literacy, with the ability to understand and interpret financial statements
 </li>
 <li>
 Basic understanding of product design and development processes
 </li>
 <li>
 Excellent problem-solving and negotiation skills, with a track record of resolving issues effectively
 </li>
 <li>
 Strong communication and relationship-building skills, with the ability to manage multiple stakeholders
 </li>
 <li>
 Familiarity with customer management systems (CRM) and tools for tracking account activities and issues
 </li>
 <li>
 Ability to work under pressure and manage multiple accounts simultaneously
 
 
 </li>
 </ul>
 
 Who Will Excel ❓
 
 
 
 <ul>
 <li>
 Fluency in English (written and spoken); additional languages are a plus
 </li>
 <li>
 Experience within the food and beverage or tech industry
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 What We Offer You❗
 
 
 
 <ul>
 <li>
 Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility.
 </li>
 <li>
 Competitive Compensation: Our compensation packages are competitive and include potential share options for certain roles.
 </li>
 <li>
 Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment
 </li>
 <li>
 Autonomy and Mentorship: You'll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth
 </li>
 <li>
 Working Hours: 5 days a week, 8 working hours and 1 hour lunch break
 </li>
 </ul>
</div>

Specialist, Account Management

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