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Whiteshield

<div>
 Whiteshield is a global policy advisory and AI economics firm known for our ability to respond to global challenges rapidly and incisively. We use the most advanced tools and technology and combine them with our team of leading international experts to engage decision-makers in tackling society's most significant challenges. We are recognized for our rapid decision support, innovation, data science algorithms and deep policy expertise. We are specialists in "connecting the dots" between policy, business and technology.
 
 
 Whiteshield X is Whiteshield's product business, hosting our PaaS and SaaS product offering. Partnered with Google Cloud, we bring advanced solutions to governments around the world to drastically improve citizen outcomes in areas such as employment, trade, and education. We develop a host of different SaaS modules from job matching to managing scholarship programs, and from delivering financial support to growth support for SMEs. These modules support governments around the world with delivering G2C and G2B services efficiently and significantly improve policy outcomes.
 
 
 
 About The Role
 
 
 
 We are seeking a Digital Business Analyst passionate about data, policy, and digital innovation &mdash; someone who thrives at the intersection of public service design, technology, and AI.
 
 (Immediate Start)
 
 
 
 In this role, you will help translate complex policy objectives into actionable digital requirements, leveraging AI-powered tools to accelerate research, workflow mapping, and documentation. You'll support the design and implementation of next-generation digital platforms that make government smarter, faster, and more responsive.
 
 
 This position offers a unique bridge between policy and technology &mdash; ideal for individuals who aspire to move into Product Management, Digital Transformation Leadership, or Technical Solution Design within the public sector.
 
 
 
 Key Responsibilities
 
 
 
 Policy-Driven Business Analysis
 
 
 Collaborate with policymakers, data teams, and digital specialists to identify opportunities for digitization, automation, and AI enablement in public services.
 
 
 Translate policy intents, service mandates, and operational rules into structured digital requirements and user journeys.
 
 
 Use AI-assisted tools (e.g., ChatGPT, Copilot, Notion AI, Miro AI) to draft Business Requirement Documents (BRDs), user stories, acceptance criteria, and workflow/process maps.
 
 
 Analyze cross-agency workflows to identify integration, data-sharing, and interoperability needs aligned with national digital strategies.
 
 
 Digital Transformation Enablement
 
 
 Map existing service delivery processes and co-design digital-first workflows that enhance efficiency, transparency, and citizen experience.
 
 
 Collaborate with data architects and product teams to ensure new systems are aligned with policy outcomes and compliant with governance frameworks.
 
 
 Leverage AI and data tools to uncover insights, model scenarios, and support evidence-based policymaking.
 
 
 Requirements, Delivery &amp; Testing
 
 
 Participate in agile delivery cycles &mdash; refining user stories, supporting backlog prioritization, and validating digital features against policy objectives.
 
 
 Develop test scenarios, conduct user acceptance testing (UAT), and ensure business needs are fully met in delivered products.
 
 
 Support impact measurement through KPIs, policy dashboards, and service performance analytics.
 
 
 Stakeholder Engagement &amp; Change Management
 
 
 Facilitate workshops between policymakers, engineers, and service owners to align digital solutions with strategic goals.
 
 
 Create clear, AI-enhanced documentation and visual materials that communicate technical concepts to policy audiences.
 
 
 Contribute to change enablement, ensuring policy teams are equipped to use and sustain new digital systems.
 
 
 
 Requirements
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's or Master's degree in Public Policy, Business, Information Systems, or a related discipline
 </li>
 <li>
 3-6 years of experience as a Business Analyst or Digital Transformation Associate &mdash; preferably within government, consulting, or regulated sectors
 </li>
 <li>
 Demonstrated experience in:
 </li>
 <li>
 Writing BRDs, workflows, and process documentation
 </li>
 <li>
 Using AI-powered productivity and analysis tools
 </li>
 <li>
 Working within Agile or hybrid delivery models
 </li>
 <li>
 Strong analytical and systems-thinking mindset &mdash; able to bridge public policy frameworks with digital solution design
 </li>
 <li>
 Excellent communication and documentation skills, with the ability to interface between technical and policy stakeholders
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 WHY CHOOSE US |
 
 
 
 
 Our Commitment to Equal Opportunities:
 
 At Whiteshield, we are committed to providing equal opportunities in employment regardless of individual characteristics. We recognize that our employees feel appreciated when their thoughts and values are respected and considered. We're committed to maintaining and driving an inclusive culture and workplace where all talents are nurtured and feel empowered to contribute.
 
 
 
 Celebrating Achievements:
 
 At Whiteshield, we seek to reward those who demonstrate exceptional individual achievements above and beyond expectations in the pursuit of continuously seeking excellence for our clients. When individuals excel, we show our appreciation and celebrate achievements by generously recognizing and supporting the career progression of those who make unique contributions to the firm.
 
 
 
 Empowering Our People:
 
 At Whiteshield, we recognize that our employees are the core to our success and believe that when our exceptional talent comes together, and wellbeing is a priority - innovation thrives. We are dedicated to promoting and encouraging a healthy work-life balance and adopting a genuinely flexible working model to empower our employees to pursue a balance that suits their personal needs.
</div>

Digital Business Analyst - AI-Driven Public Policy & Digital Transformation

DAMANA

<div>
 
 
 Company Overview
 
 
 
 
 Damana
 
 is a leading player in the insurance industry, committed to delivering innovative, technology-driven solutions to our clients. We are currently seeking a highly skilled
 
 Digital Business Analyst
 
 to join our
 
 Enterprise Architecture Team
 
 and support digital transformation initiatives within the
 
 medical insurance
 
 domain.
 
 
 
 
 
 
 Position Summary
 
 
 
 As a
 
 Digital Business Analyst
 
 specializing in
 
 medical insurance
 
 , you will analyze and optimize business processes related to
 
 medical claims
 
 ,
 
 policy administration
 
 , and
 
 adjudication workflows
 
 . You will support digital initiatives through structured documentation, process mapping (using
 
 Microsoft Visio
 
 ), and technical collaboration. Your role also includes identifying and mitigating
 
 Fraud, Waste, and Abuse (FWA)
 
 , ensuring compliance, and delivering insightful analytics through tools such as
 
 Power BI
 
 .
 
 
 You will work cross-functionally with business, compliance, and technology teams to drive efficient, secure, and compliant operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Requirements Gathering &amp; Analysis
 
 
 <ul>
 <li>
 Collaborate with stakeholders to gather and document business and functional requirements related to medical claims and insurance policies.
 </li>
 <li>
 Translate complex business needs into clear documentation, including user stories and functional specifications.
 </li>
 <li>
 Ensure business rules related to
 
 ICD/CPT coding
 
 ,
 
 claims adjudication
 
 , and
 
 FWA handling
 
 are accurately captured.
 </li>
 </ul>
 
 
 Medical Claims, Adjudication &amp; FWA Analysis
 
 
 <ul>
 <li>
 Analyze end-to-end workflows for
 
 medical claims processing
 
 , adjudication rules, and benefit validation.
 </li>
 <li>
 Support rule configuration and decision logic for claim approvals, denials, co-pays, and benefit limits.
 </li>
 <li>
 Identify patterns of
 
 Fraud, Waste, and Abuse (FWA)
 
 and propose preventive and detection mechanisms.
 </li>
 <li>
 Collaborate with compliance teams to align with medical insurance regulations and audit requirements.
 </li>
 </ul>
 
 
 Business Process Analysis
 
 
 <ul>
 <li>
 Use
 
 Microsoft Visio
 
 to document and maintain detailed process maps and flowcharts.
 </li>
 <li>
 Apply
 
 BPMN standards
 
 to model current (as-is) and future (to-be) processes for claims, policy, and adjudication functions.
 </li>
 <li>
 Propose automation and process optimization opportunities for digital transformation.
 </li>
 </ul>
 
 
 Business Intelligence &amp; Analytics
 
 
 <ul>
 <li>
 Develop dashboards and reports using
 
 Power BI
 
 or other analytical tools to monitor claim trends, exceptions, FWA indicators, and performance KPIs.
 </li>
 <li>
 Analyze structured and semi-structured data to generate actionable business insights.
 </li>
 <li>
 Collaborate with data and actuarial teams to support advanced analytics and forecasting.
 </li>
 </ul>
 
 
 Release Management
 
 
 <ul>
 <li>
 Define deployment plans for changes to claims processing systems, adjudication engines, or policy management platforms.
 </li>
 <li>
 Support testing, UAT, go-live, and post-implementation documentation and training.
 </li>
 <li>
 Ensure change releases are well-governed, traceable, and aligned with business needs.
 </li>
 </ul>
 
 
 Enterprise Architecture Support
 
 
 <ul>
 <li>
 Create and maintain architecture diagrams (applications, databases, integrations) in EA tools.
 </li>
 <li>
 Ensure solutions align with enterprise architecture principles and documentation standards.
 </li>
 <li>
 Maintain updated assets and business process models in the EA repository.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in
 
 Computer Engineering
 
 ,
 
 Information Systems
 
 , or a related field.
 </li>
 <li>
 Proven experience as a Business Analyst in the
 
 insurance sector
 
 , particularly
 
 medical insurance
 
 .
 </li>
 <li>
 
 Strong domain expertise in:
 
 </li>
 <li>
 
 ICD and CPT coding
 
 </li>
 <li>
 
 Medical claims adjudication
 
 </li>
 <li>
 
 Medical policy structures and benefit rules
 
 </li>
 <li>
 
 Fraud, Waste, and Abuse (FWA)
 
 analysis in healthcare claims
 </li>
 <li>
 Proficiency in:
 </li>
 <li>
 
 Microsoft Visio
 
 for process modeling
 </li>
 <li>
 
 Power BI
 
 or similar BI/reporting platforms
 </li>
 <li>
 
 Java
 
 ,
 
 APIs
 
 ,
 
 Python
 
 ,
 
 MongoDB
 
 , and
 
 SQL
 
 </li>
 <li>
 
 Enterprise Architecture tools
 
 </li>
 <li>
 Excellent documentation, communication, and analytical skills.
 </li>
 <li>
 Ability to work across departments in a fast-paced, compliance-focused environment.
 </li>
 <li>
 Knowledge of
 
 project management
 
 or exposure to
 
 Agile/Scrum
 
 is a plus.
 </li>
 </ul>
</div>

Digital Business Analyst

Al-Futtaim

A leading retail group in Dubai is seeking a Business Intelligence Analyst for their Digital Retail team. The ideal candidate will have strong analytical skills and work on creating dashboards, automating reporting processes, and deriving insights from data to enhance strategies and performance. Proficiency in SQL, Power BI, and Python is required, along with 3 to 5 years of experience in the field.

Digital Retail BI Analyst: Data-Driven Growth

Air Liquide

<div>
 How will you CONTRIBUTE and GROW? Helium teams are located worldwide: Dubai, Germany, France, USA, and China. Dubai being the central location of Helium activities for Air Liquide (:30 employees) More than 10 different nationalities are represented in Helium teams. Mission Summary: We are seeking a highly motivated Digital Transformation &amp; Operations Analyst in our Industrial Department who will also work closely with digital and supply chain teams. You will contribute to this mission by: Digital and Industrial transformation Transforming maintenance planning and maintenance process flows as well as yard management through the use of digital techniques. Continuous improvement. Understanding logistics and maintenance needs and providing new ways of working to the teams based on digital initiatives. Collaborating with cross-functional teams to identify process improvement opportunities and implement digital solutions to enhance efficiency. Conducting assessments and feasibility studies to identify areas for optimization and automation within yard management processes. Providing analytical support to industrial teams, assisting with project case studies, IMS streamlining and data analysis. Business Intelligence
 
 
 Designing, developing, implementing and maintaining data visualizations using Microsoft Power BI. Leveraging on the data gathered in our operations to create decision support tools to assist in the improvement of our processes and efficiency.
 
 
 Supply Chain Monitoring and analyzing key performance indicators (KPIs) and support on Helium supply chain analysis. Why Join Us? As a Digital Transformation &amp; Operations Analyst, your role will be instrumental in driving digitalization and industrial transformation initiatives within our organization. Working closely with the technical, logistics, and maintenance teams, you will play a vital part in transforming our maintenance planning, maintenance process flows, and yard management through the power of data and digital tools.
 
 
 ___________________Are you a MATCH? Education:
 
 
 Master&rsquo;s Degree in Engineering, Information Systems, Supply Chain or related field
 
 
 Specialization in Engineering, Supply Chain Soft and Hard Skills: Digital Project Management. Proficiency in Power BI data modeling and transformation, including using DAX for calculated columns, measures, and tables, as well as cleaning and transforming data with the Query Editor. Proficiency with G Suite environment (G Sheet). Interest to work in an industrial environment.
 
 
 Previous experience in digitalization, data analysis in the supply chain and industrial environment. Excellent relational capacities. Able to communicate effectively in different levels (from field operator to C-level). Willing to help others to improve.
 
 
 Languages: English fluency is must have
 
 
 Further information Please send your CV and motivation letter in English!
 
 
 The Position is open only for candidates eligible to the VIE program. Therefore, only the applicants meeting the requirements of the French V.I.E program will be taken into consideration. Please visit this website for more information about these requirements: https://mon-vie-via.businessfrance.fr/en/what-is-the-vie-french-international-internship-program The V.I.E., an international young graduate program, enables young professionals who are less than 28 and European Union nationals to work for a French company in any country of the world. Becoming part of this program means going abroad to carry out a professional assignment for up to 24 months whilst benefiting from social care coverage and an interesting salary, which depends on the host country.
 
 
 Business France, the French agency for international business development, is in charge of all the administrative procedures of your assignment. For further information, please visit the following link: https://mon-vie-via.businessfrance.fr/en Our Differences make our Performance At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
 
 
</div>

VIE - Digital Transformation & Operations Analyst (M/F/D)

Confidential Company

<ul><li>Research – Research on companies and gather all data related to their business operations, sanctions, adverse media, related entities, and UBO.</li><li>Document Validation – Verify the relevant documents received from the customer, such as Questionnaire, License, Article and Memorandum, Audited Financial Statements, and initiate the processing of the case.</li><li>Management Discussion – Understand the business model of the subject and gather relevant information, prepare a list of observation and queries and set up a discussion/call with the management team of the customer for its clarification.</li><li>Credit Analysis – Analyze the company based on financial and non-financial parameters, benchmark the financial performance of the company, analyze ratios, and recommend a credit risk rating</li><li>Report Writing – Prepare a business rating report, and prepare an entity profile along with commentary on the ratios and their graphs. Undertake a SWOT analysis based on the available information and management discussion.</li><li>Co-ordination & MIS – respond to the sales and customer queries, co-ordinate with the vendor for case assignment, maintain MIS, and share periodic updates.</li></ul> Competency Requirements:<ul><li>Should have excellent logical understanding and the ability to quickly identify conflicting information.</li><li>Should be able to handle responsibilities in independent manner.</li><li>Excellent calling and convincing skills – English and Arabic preferred.</li><li>Good understanding of financial statements, financial analysis and ratio analysis.</li><li>Excellent oral & written communication and research skills.</li><li>Excellent MS Office skills.</li><li>Ability to handle multiple projects simultaneously.</li></ul>

Data Research Associate

DT One

Senior Business Analyst - DT One Location: Dubai, United Arab Emirates About DT One DT One operates a global network for mobile top up solutions and innovative mobile rewards. By using smarter mobile technology solutions we enable more people in emerging economies to be more connected more often - so that no one is left out. Through our network of over 1,500 partners we interconnect over 550 mobile operators in 160 countries, with a market of more than five billion consumers. The DT One team is headquartered in Singapore with regional offices in Barcelona, Dubai, London, Manila and Miami. DT One is committed to empowering people and businesses through accessible and reliable mobile top ups and digital non cash micropayments, and is poised to play a pivotal role in shaping the future of cross border micropayments and digital value payments. Context of the role DT One is looking for a Senior Business Analyst to support our growth by gathering, analyzing, and documenting business requirements-translating them into functional specifications and actionable insights. You will be working with large datasets, performing gap analyses, and visualising business processes using tools including sequence diagrams. This role bridges the gap between business needs and technical implementation, enabling data driven decisions that improve products and operations. Experience in fintech or digital payments, particularly in prepaid products, telco integrations, cross border value flows, and FX, will be highly advantageous. What you'll do <ul> <li>Collaborate with internal and external stakeholders to gather business requirements and translate them into functional specifications, describing business requirements (stories, flows, diagrams) for engineers and architects.</li> <li>Analyze large datasets to extract insights that drive product strategy and business decisions.</li> <li>Create visual representations of business processes and data insights using tools like Tableau, Excel, and similar tools.</li> <li>Identify discrepancies between current and target states, providing actionable recommendations.</li> <li>Assist in User Acceptance Testing (UAT) and in preparing internal training materials to ensure team readiness.</li> <li>Update the Product Knowledge Base with accurate documentation, FAQs, and training materials.</li> </ul> Key Requirements <ul> <li>Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field.</li> <li>5+ years in a Business Analyst role, ideally within the fintech or banking industry.</li> <li>Familiarity with Jira and Confluence.</li> <li>Use case modelling and UML notation experience is a considerable advantage.</li> <li>Technical writing experience is a plus.</li> <li>Proficient in data analysis and visualization tools (Tableau, Excel) and process mapping.</li> <li>Basic understanding of Agile methodologies.</li> <li>Strong analytical, problem solving, and communication skills, with attention to detail and a collaborative approach.</li> <li>Previous UX experience in B2C funnels (Figma, onboarding, conversion funnels).</li> </ul> Referrals increase your chances of interviewing at DT One by 2x. Get notified about new Senior Business Analyst jobs in Dubai, United Arab Emirates. Seniority level Mid Senior level Employment type Full time Job function Research, Analyst, and Information Technology

Senior Business Analyst

Covenant Tel

We are seeking a dynamic Business Analyst with 2–3 years of experience, preferably in a consulting environment, to support strategic initiatives across market research, proposition development, client engagement, and partner coordination. This role is pivotal in shaping go-to-market strategies and driving business growth for our technology services portfolio. Key Responsibilities <ul><li>Conduct market and competitive research to identify trends, opportunities, and client needs across telecom, data science, and cybersecurity domains.</li><li>Collaborate with cross-functional teams to develop compelling proposition decks, pitch materials, and executive presentations.</li><li>Support client follow-ups, meeting coordination, and action tracking to ensure seamless engagement and delivery.</li><li>Facilitate partner interactions, including onboarding, documentation, and strategic alignment activities.</li><li>Analyze business performance metrics and contribute to internal reporting and decision-making.</li><li>Work closely with lead generation and digital marketing agency for smoother follow ups and coordination on both lead gen and brand building activities.</li></ul>

Business Analyst – Technology Services

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