business analyst

product manager

data analyst

senior product manager

analyst

product analyst

Landmark Group

<div>
 
 
 Landmark Digital
 
 
 
 
 
 
 Meet Landmark Digital &ndash; we&rsquo;re part of the Landmark Group, one of the largest retail and hospitality organisations in the Middle East, North Africa and India. We&rsquo;re guardians of the group&rsquo;s digital arm which encompasses Enterprise and E-commerce Tech, Product Management, User Design, Omni Operations, Customer Experience, Loyalty, Content Production, Studio, Growth and MarTech, Finance and HR functions. With a futuristic outlook we strive to make the digital experience of our customers seamless.
 
 
 
 
 
 Headquartered in Dubai, UAE, we&rsquo;re currently driving the digital experience for eight industry-leading brands in eight geographies and rapidly expanding our footprint across new territories and functions. Join us, and you&rsquo;ll be part of the Middle East&rsquo;s biggest bricks-to-clicks success story, that registers over 100% growth year-on-year.
 
 
 
 
 
 
 Agile Work Culture
 
 
 
 Within the digital function, you&rsquo;ll be hands-on from day one, working in squads to make independent decisions and game-changing contributions that directly impact millions of customers. You&rsquo;ll collaborate every day with teammates from 20+ nationalities, across Dubai, India, Europe and the US.
 
 
 
 
 
 
 Space for Excellence
 
 
 
 Landmark Digital has a dedicated and growing software development centre in Bangalore, India, where we incubate, design and optimise our products and experiences. We also offer the option to work remotely for certain key roles.
 
 
 
 
 
 
 New Technologies to Play With
 
 
 
 You&rsquo;ll work with the latest in Enterprise and E-commerce tech, headless commerce, open source, microservices, Java Spring Boot and Spring Cloud, React Native iOS and Android apps, React frontend and a host of the latest cloud-native technologies hosted on Azure Cloud.
 
 
 
 
 
 
 Focus on Learning &amp; Growth
 
 
 
 Excellent remuneration and perks are part of the package, but we also budget ample time and resources for training and upskilling.
 
 
 
 
 
 
 Fun at Work
 
 
 
 You&rsquo;ll enjoy our well-equipped breakrooms (FIFA and pool are huge favourites), team events, celebrations and a host of other amenities.
 
 
 
 
 
 
 Job Purpose
 
 
 
 To drive the Fashion ecommerce business through data-led insights that improve customer journey, category performance, and conversion rates. The role focuses on decoding how customers browse, engage, and purchase across the fashion ecosystem &mdash; from new arrivals to checkout &mdash; to build a seamless and personalized experience that fuels growth.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 The Product Analyst &ndash; Fashion will act as a key business partner for the Home division. You will assess navigation and discovery paths, filter and sort performance, and visual merchandising efficiency to inform strategic decisions for category growth. Your insights will guide roadmap planning, UX enhancements, and assortment prioritization.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Analyze end-to-end customer journeys for fashion categories across web and app.
 </li>
 <li>
 Identify conversion gaps in category pages, PDPs, and checkout flows; propose optimization experiments.
 </li>
 <li>
 Partner with Product Managers and Business teams to design metrics for new features (filters, recommendations, etc.).
 </li>
 <li>
 Build and automate dashboards to track KPIs like traffic, add-to-cart rate, and sell-through.
 </li>
 <li>
 Perform A/B testing and derive insights to drive higher CTRs and conversions.
 </li>
 <li>
 Collaborate with UX and marketing to align personalization, visual hierarchy, and content strategies.
 </li>
 <li>
 Present findings to senior stakeholders through clear data storytelling.
 </li>
 <li>
 Strong understanding of fashion ecommerce trends, funnel metrics, and category merchandising.
 </li>
 <li>
 Skilled in consumer behavior analytics, segmentation, and competitor benchmarking.
 </li>
 <li>
 Comfort with large datasets, hypothesis testing, and growth experimentation.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Experience
 
 
 
 
 
 
 
 Job Experience
 
 
 
 
 
 <ul>
 <li>
 4&ndash;7 years in product or ecommerce analytics, preferably in fashion, apparel, or lifestyle domains.
 </li>
 <li>
 Demonstrated impact on revenue or conversion improvement through insights.
 </li>
 <li>
 Experience in working cross-functionally with design, product, and category teams.
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 Funnel analysis &amp; optimization
 </li>
 <li>
 Category/assortment analytics
 </li>
 <li>
 Clickstream &amp; heatmap analysis
 </li>
 <li>
 Cohort and behavioral segmentation
 </li>
 <li>
 Strong collaboration &amp; data storytelling
 </li>
 </ul>
 
 
</div>

Product Analyst

Emirates Global Aluminium (EGA)

<div>
 Job description:
 
 
 
 
 JOB PURPOSE
 
 
 
 The Product Analyst - FinOps supports the full lifecycle of Cloud Financial Management by providing accurate analysis, insights, and reporting that strengthen cost transparency, optimisation initiatives, and financial governance across EGA. The role works closely with cloud teams, developers, product owners, and Finance to help maximise the value of cloud spend and ensure alignment with organisational priorities.
 
 
 The role contributes to the maturity of the FinOps operating model by applying global best practices from the FinOps Foundation, supporting governance activities, and helping improve tagging compliance, cost allocation, and cloud consumption visibility.
 
 
 The Product Analyst manages day to day analytics within core FinOps platforms such as Apptio Cloudability and Unravel for Databricks. This includes preparing dashboards, validating data quality, tracking KPIs, highlighting cost anomalies, and providing insights that guide optimisation decisions.
 
 
 The role supports budgeting, forecasting, Azure and Databricks cost efficiency initiatives, and contract related savings analysis. They apply strong analytical, financial, and problem-solving skills to provide the data needed for informed cloud investment decisions.
 
 
 This role requires a blend of financial expertise, cloud cost management understanding, and product support skills to help embed FinOps principles across engineering and business teams
 
 
 &nbsp;
 
 
 KEY ACCOUNTABILITIES:
 
 <ul>
 <li>
 Monitor the performance of products over their lifecycle, identify patterns and trends that indicate how well a product performs on the market, and subsequently monitor sales numbers and gather customer feedback data to gauge performance.
 </li>
 <li>
 Analyze and interpret complex data sets to extract actionable insights.
 </li>
 <li>
 Provide data-driven recommendations to enhance and optimize IT products.
 </li>
 <li>
 Develop comprehensive reports and presentations utilizing charts, graphs, and tables to share with various stakeholders.
 </li>
 <li>
 Effectively communicate data findings to various stakeholders for informed decision-making.
 </li>
 <li>
 Present findings to senior management, substantiating product recommendations through clear and compelling presentations.
 </li>
 <li>
 Collaborate with cross-functional teams to influence product planning and development.
 </li>
 <li>
 Identify areas for improvement in the product lifecycle through insightful analysis.
 </li>
 <li>
 Work closely with stakeholders to understand IT product requirements and challenges.
 </li>
 <li>
 Foster effective communication channels to facilitate alignment between IT solutions and business needs.
 </li>
 <li>
 Present findings and insights to senior management, justifying product recommendations.
 </li>
 <li>
 Contribute to strategic decision-making by providing valuable perspectives based on data analysis.
 </li>
 </ul>
 
 &nbsp;
 
 
 AUTHORITY/ DECISION MAKING:
 
 
 Key decisions having significant impact on the department are referred to the reporting manager for approval before implementation.
 
 
 Job holder exercises financial authority as per the level established by the company board and stipulated in the authority matrix.
 
 
 &nbsp;
 
 
 QUALIFICATIONS &amp; SKILLS:
 
 
 Minimum Qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Computer Science, or Information Technology from a reputable university. (Master&rsquo;s Degree preferred)
 </li>
 </ul>
 
 Minimum Experience:
 
 <ul>
 <li>
 2+ years of experience in a similar role
 </li>
 </ul>
 
 Job-Specific Skills (Generic / Technical):
 
 <ul>
 <li>
 Excellent knowledge in Information Technology or Product Analysis
 </li>
 <li>
 Advanced customer service orientation
 </li>
 <li>
 Ability to work in a team environment and sometimes independently with minimal supervision as the task may be from time to time
 </li>
 <li>
 Strong conflict management, facilitation, and resolution skills
 </li>
 <li>
 Excellent use of the English (must) and Arabic language (preferred)
 </li>
 <li>
 Excellent relationship building skills
 </li>
 <li>
 Extensive skill handling personnel from a multi-cultural work environment
 </li>
 <li>
 Excellent verbal and written communication and presentation skills
 </li>
 <li>
 Ability to scan the external environment and to understand the impact on the business
 </li>
 <li>
 Excellent decision-making and problem-solving skills
 </li>
 <li>
 Good understanding of UAE and EGA culture and working environment.
 </li>
 </ul>
</div>

Product Analyst - FinOps

<div><div>About Emirates Global Aluminium
</div><div>Emirates Global Aluminium is the world&rsquo;s biggest &lsquo;premium aluminium&rsquo; producer and the largest industrial company in the United Arab Emirates outside the oil and gas industry. EGA is an integrated aluminium producer, with operations on four continents from bauxite mining to the production of cast primary aluminium and recycling. EGA employs over 7,000 of these people including more than 1,200 UAE Nationals. EGA operates aluminium smelters in Jebel Ali and Al Taweelah in the United Arab Emirates, an alumina refinery in Al Taweelah, a bauxite mine and associated export facilities in the Republic of Guinea, a speciality foundry in high strength recycled aluminium in Germany, and a recycling plant in the United States.</div>
<div>
JOB PURPOSE:</div>
<div>
JOB PURPOSE</div>
<div>
The Product Analyst - FinOps supports the full lifecycle of Cloud Financial Management by providing accurate analysis, insights, and reporting that strengthen cost transparency, optimisation initiatives, and financial governance across EGA. The role works closely with cloud teams, developers, product owners, and Finance to help maximise the value of cloud spend and ensure alignment with organisational priorities.</div>
<div>
The role contributes to the maturity of the FinOps operating model by applying global best practices from the FinOps Foundation, supporting governance activities, and helping improve tagging compliance, cost allocation, and cloud consumption visibility.</div>
<div>
The Product Analyst manages day to day analytics within core FinOps platforms such as Apptio Cloudability and Unravel for Databricks. This includes preparing dashboards, validating data quality, tracking KPIs, highlighting cost anomalies, and providing insights that guide optimisation decisions.</div>
<div>
The role supports budgeting, forecasting, Azure and Databricks cost efficiency initiatives, and contract related savings analysis. They apply strong analytical, financial, and problem-solving skills to provide the data needed for informed cloud investment decisions.</div>
<div>
This role requires a blend of financial expertise, cloud cost management understanding, and product support skills to help embed FinOps principles across engineering and business teams</div> 
<div></div>
<div>
KEY ACCOUNTABILITIES:</div>
<ul>
<li>Monitor the performance of products over their lifecycle, identify patterns and trends that indicate how well a product performs on the market, and subsequently monitor sales numbers and gather customer feedback data to gauge performance.</li>
<li>Analyze and interpret complex data sets to extract actionable insights.</li>
<li>Provide data-driven recommendations to enhance and optimize IT products.</li>
<li>Develop comprehensive reports and presentations utilizing charts, graphs, and tables to share with various stakeholders.</li>
<li>Effectively communicate data findings to various stakeholders for informed decision-making.</li>
<li>Present findings to senior management, substantiating product recommendations through clear and compelling presentations.</li>
<li>Collaborate with cross-functional teams to influence product planning and development.</li>
<li>Identify areas for improvement in the product lifecycle through insightful analysis.</li>
<li>Work closely with stakeholders to understand IT product requirements and challenges.</li>
<li>Foster effective communication channels to facilitate alignment between IT solutions and business needs.</li>
<li>Present findings and insights to senior management, justifying product recommendations.</li>
<li>Contribute to strategic decision-making by providing valuable perspectives based on data analysis.</li></ul> 
<div></div>
<div>
AUTHORITY/ DECISION MAKING:</div>
<div>
Key decisions having significant impact on the department are referred to the reporting manager for approval before implementation.</div>
<div>
Job holder exercises financial authority as per the level established by the company board and stipulated in the authority matrix.</div> 
<div></div>
<div>
QUALIFICATIONS &amp; SKILLS:</div>
<div>
Minimum Qualifications:</div>
<ul>
<li>Bachelor&rsquo;s Degree in Computer Science, or Information Technology from a reputable university. (Master&rsquo;s Degree preferred)</li>
</ul>
<div>Minimum Experience:</div>
<ul>
<li>2+ years of experience in a similar role</li>
</ul>
<div>Job-Specific Skills (Generic / Technical):</div>
<ul>
<li>Excellent knowledge in Information Technology or Product Analysis</li>
<li>Advanced customer service orientation</li>
<li>Ability to work in a team environment and sometimes independently with minimal supervision as the task may be from time to time</li>
<li>Strong conflict management, facilitation, and resolution skills</li>
<li>Excellent use of the English (must) and Arabic language (preferred)</li>
<li>Excellent relationship building skills</li>
<li>Extensive skill handling personnel from a multi-cultural work environment</li>
<li>Excellent verbal and written communication and presentation skills</li>
<li>Ability to scan the external environment and to understand the impact on the business</li>
<li>Excellent decision-making and problem-solving skills</li>
<li>Good understanding of UAE and EGA culture and working environment.</li></ul></div>

DT One

Senior Business Analyst - DT One Location: Dubai, United Arab Emirates About DT One DT One operates a global network for mobile top up solutions and innovative mobile rewards. By using smarter mobile technology solutions we enable more people in emerging economies to be more connected more often - so that no one is left out. Through our network of over 1,500 partners we interconnect over 550 mobile operators in 160 countries, with a market of more than five billion consumers. The DT One team is headquartered in Singapore with regional offices in Barcelona, Dubai, London, Manila and Miami. DT One is committed to empowering people and businesses through accessible and reliable mobile top ups and digital non cash micropayments, and is poised to play a pivotal role in shaping the future of cross border micropayments and digital value payments. Context of the role DT One is looking for a Senior Business Analyst to support our growth by gathering, analyzing, and documenting business requirements-translating them into functional specifications and actionable insights. You will be working with large datasets, performing gap analyses, and visualising business processes using tools including sequence diagrams. This role bridges the gap between business needs and technical implementation, enabling data driven decisions that improve products and operations. Experience in fintech or digital payments, particularly in prepaid products, telco integrations, cross border value flows, and FX, will be highly advantageous. What you'll do <ul> <li>Collaborate with internal and external stakeholders to gather business requirements and translate them into functional specifications, describing business requirements (stories, flows, diagrams) for engineers and architects.</li> <li>Analyze large datasets to extract insights that drive product strategy and business decisions.</li> <li>Create visual representations of business processes and data insights using tools like Tableau, Excel, and similar tools.</li> <li>Identify discrepancies between current and target states, providing actionable recommendations.</li> <li>Assist in User Acceptance Testing (UAT) and in preparing internal training materials to ensure team readiness.</li> <li>Update the Product Knowledge Base with accurate documentation, FAQs, and training materials.</li> </ul> Key Requirements <ul> <li>Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field.</li> <li>5+ years in a Business Analyst role, ideally within the fintech or banking industry.</li> <li>Familiarity with Jira and Confluence.</li> <li>Use case modelling and UML notation experience is a considerable advantage.</li> <li>Technical writing experience is a plus.</li> <li>Proficient in data analysis and visualization tools (Tableau, Excel) and process mapping.</li> <li>Basic understanding of Agile methodologies.</li> <li>Strong analytical, problem solving, and communication skills, with attention to detail and a collaborative approach.</li> <li>Previous UX experience in B2C funnels (Figma, onboarding, conversion funnels).</li> </ul> Referrals increase your chances of interviewing at DT One by 2x. Get notified about new Senior Business Analyst jobs in Dubai, United Arab Emirates. Seniority level Mid Senior level Employment type Full time Job function Research, Analyst, and Information Technology

Senior Business Analyst

Hays

<div>
 
 
 Job Purpose
 
 
 
 The Senior Business Analyst plays a vital role in shaping and delivering digital initiatives that enhance the end-to-end customer journey. This role bridges the gap between business needs, customer expectations, and technology solutions by gathering and analyzing requirements, identifying process improvements, and supporting the successful delivery of digital products and services.
 
 
 
 
 
 Working closely with Product Owners, UX designers, developers, and key stakeholders, the Business Analyst ensures that digital solutions are user-centered, strategically aligned, and operationally viable.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Requirements Gathering &amp; Analysis (30%)
 
 
 <ul>
 <li>
 Collaborate with product owners, stakeholders, and users to gather business and functional requirements.
 </li>
 <li>
 Conduct discovery sessions, workshops, and interviews to understand user needs and pain points.
 </li>
 <li>
 Elicit, analyze, and document functional and non-functional requirements.
 </li>
 <li>
 Translate insights into user stories, acceptance criteria, and process flows.
 </li>
 <li>
 Validate requirements against business objectives and customer experience principles.
 </li>
 <li>
 Document current (&ldquo;as-is&rdquo;) and target (&ldquo;to-be&rdquo;) business processes using standard tools.
 </li>
 <li>
 Identify opportunities for digital enablement, process automation, or data-driven improvements.
 </li>
 </ul>
 
 
 
 
 
 Digital Product Support (20%)
 
 
 <ul>
 <li>
 Support digital product teams in backlog prioritization, sprint planning, and refinement.
 </li>
 <li>
 Clarify requirements for designers and developers throughout the delivery lifecycle.
 </li>
 <li>
 Help prioritize features based on business value, technical complexity, and user need.
 </li>
 <li>
 Ensure traceability of requirements and manage scope alignment across the project lifecycle.
 </li>
 <li>
 Support User Acceptance Testing (UAT) by defining test cases and validating outcomes.
 </li>
 </ul>
 
 
 
 
 
 Guest Experience &amp; Journey Mapping (20%)
 
 
 <ul>
 <li>
 Map current and future state customer journeys across digital channels.
 </li>
 <li>
 Identify gaps, inefficiencies, or opportunities to enhance the digital customer experience.
 </li>
 <li>
 Work with UX designers to ensure solutions align with user expectations and accessibility standards.
 </li>
 <li>
 Advocate for human-centered design and consistency across touchpoints (e.g., app, web, kiosk).
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Collaboration &amp; Communication (20%)
 
 
 <ul>
 <li>
 Act as a liaison between business teams, digital, technology, and external vendors.
 </li>
 <li>
 Prepare clear and concise documentation, presentations, and visuals to communicate findings and recommendations.
 </li>
 <li>
 Support workshops, stand-ups, retrospectives, and demos as part of Agile delivery.
 </li>
 <li>
 Ensure alignment between technical delivery and business objectives.
 </li>
 </ul>
 
 
 
 
 
 Insight, Reporting &amp; Continuous Improvement (10%)
 
 
 <ul>
 <li>
 Monitor key digital product metrics and customer feedback to identify trends and improvements.
 </li>
 <li>
 Support A/B testing, prototype validation, and analytics interpretation.
 </li>
 <li>
 Recommend enhancements to tools, processes, or content based on evidence and best practices.
 </li>
 <li>
 Contribute to lessons learned and knowledge sharing across teams.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in business, IT, Computer Science, Engineering, or related field.
 </li>
 <li>
 
 Experience:
 
 Overall: 3&ndash;5 years
 </li>
 <li>
 Relevant: 3&ndash;5 years in Business Analysis, Digital Transformation, Solution Design, and Process Mapping.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Tools:
 
 
 <ul>
 <li>
 Expertise with DXP platforms, Headless CMS &amp; Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platforms.
 </li>
 <li>
 Experience in Agile methodologies.
 </li>
 </ul>
 
 
</div>

Senior Business Analyst – Digital Customer Experience

Easygenerator

A fast-growing EdTech company in Dubai is seeking a Senior Data Analyst to join the Product & Data team. The ideal candidate will have 5-7 years of experience in data analytics, advanced SQL skills, and expertise in visualization tools like Tableau and Power BI. You will partner with leadership to drive data-informed strategies, mentor junior analysts, and ensure data quality across analytics initiatives. A competitive compensation package, including visa support and benefits, will be provided.

Senior Data Analyst, SaaS Product & Growth Insights

Astra Tech

<div>
 
 
 Role Summary
 
 
 
 We are seeking a highly analytical, hands-on Business Analyst to support product development, operations, and technology teams within a dynamic FinTech environment. The ideal candidate excels in gathering requirements, documenting processes, analysing data, and translating business needs into actionable solutions. A strong eye for detail, structured thinking, and the ability to work in fast-paced, tech-led environments is essential. Experience in financial services or FinTech is an added advantage.
 
 
 Responsibilities
 
 
 
 1. Requirements Gathering &amp; Documentation
 
 
 - Work closely with Product, Tech, Operations, Compliance, and Customer Service to understand business needs.
 
 
 - Conduct workshops, interviews, and deep-dive sessions to define functional and non-functional requirements.
 
 
 - Document requirements in clear, structured formats (BRDs, FRDs, user stories, acceptance criteria).
 
 
 - Translate business ideas into detailed user journeys, workflows, and process maps.
 
 
 2. Hands-On Analysis &amp; Problem Solving
 
 
 - Perform detailed analysis on business problems, operational pain points, and customer experience gaps.
 
 
 - Analyse data from multiple sources to identify patterns, trends, and root causes.
 
 
 - Propose practical, scalable solutions aligned to product and operational goals.
 
 
 - Support prioritization by assessing effort, impact, dependencies, and risk.
 
 
 3. Process Mapping &amp; Optimization
 
 
 - Map existing processes using BPMN or similar frameworks.
 
 
 - Identify inefficiencies, gaps, failure points, and automation opportunities.
 
 
 - Work with Tech and Ops to redesign processes for scale, efficiency, and compliance.
 
 
 - Support implementation of new processes/redesigns, including documentation and change communication.
 
 
 4. Cross-Functional Collaboration
 
 
 - Act as a bridge between business teams and technology.
 
 
 - Ensure requirements are fully understood and correctly interpreted by Tech/Engineering.
 
 
 - Participate in design reviews, solution discussions, and sprint planning sessions.
 
 
 - Engage regularly with stakeholders to track progress, clarify requirements, and address blockers.
 
 
 5. Testing &amp; Validation
 
 
 - Develop and execute test cases for UAT, regression, and functional testing.
 
 
 - Validate solutions against acceptance criteria and product requirements.
 
 
 - Identify defects, log them clearly, and work with Tech to ensure timely resolution.
 
 
 - Support go-live readiness and post-launch validations.
 
 
 6. Reporting &amp; Insights
 
 
 - Prepare reports, dashboards, and analysis packs for leadership review.
 
 
 - Track KPIs and performance trends to support informed decision-making.
 
 
 - Provide insights on product usage, customer behaviour, and operational performance.
 
 
 7. Compliance &amp; Regulatory Awareness
 
 
 - Ensure solutions and processes align with relevant regulatory standards (CBUAE, AML/KYC, data privacy, etc.).
 
 
 - Support audit and compliance reviews by providing documentation and process evidence.
 
 
 
 
 Requirements
 
 
 
 
 - 2&ndash;4 years experience as a Business Analyst in FinTech, digital banking, payments, or SaaS preferred.
 
 
 - Strong experience in requirements gathering, documentation, and process mapping.
 
 
 - Solid understanding of technology fundamentals and integrations (AP APIs, data flows, system behaviour).
 
 
 - Hands-on experience with tools such as JIRA, Confluence, Miro, Lucidchart, Visio, Excel, SQL (advantage).
 
 
 - Ability to work in agile environments (Scrum/Kanban).
 
 
 - Strong communication skills to influence, challenge, and align cross-functional teams.
 
 
 - Detail-oriented, structured, proactive, and comfortable working with ambiguity.
 
 
 
 Key Competencies
 
 
 
 - Analytical &amp; structured thinking
 
 
 - Attention to detail
 
 
 - Strong documentation skills
 
 
 - Problem-solving mindset
 
 
 - Cross-functional collaboration
 
 
 - Data-driven decision making
 
 
 - Ability to manage multiple priorities
 
 
 - Customer-first mindset
 
 
 - High ownership and accountability
 
 
 
 Preferred Attributes
 
 
 
 - FinTech product exposure (wallets, payments, lending, onboarding, KYC, CRM, etc.).
 
 
 - Comfortable with fast-paced scaling environments.
 
 
 - Curious, proactive, and passionate about improving processes.
 
 
 - Ability to challenge existing ways of working and bring fresh perspectives.
 
 
 
 
</div>

Business Analyst- Customer Experience

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Business Analyst- Customer Experience