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director, digital operations

director digital operations

Iron Mountain

<div>
 
 At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That&rsquo;s why we need smart, committed people to join us. Whether you&rsquo;re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
 
 
 
 
 
 We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
 
 
 
 
 
 Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
 
 
 
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 Iron Mountain is seeking a
 
 dynamic and experienced Director, Digital Operations
 
 to join our
 
 Digital Solutions
 
 team. In this role, you will be responsible for the strategic leadership and operational oversight of Digital Operations, including direct accountability for regional Profit and Loss (P&amp;L) and driving financial results.
 
 
 
 
 
 You will lead a diverse team of operational and technical professionals, fostering a culture of development and inclusion while serving as the primary subject matter expert for Digital Solutions within your assigned geography.
 
 
 
 
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 In this role, you will:
 
 
 
 
 <ul>
 <li>
 
 Drive Operational Excellence and Service Delivery:
 
 Lead all aspects of Digital Solutions operations to ensure customer Key Performance Indicators (KPIs) for quality and on-time performance are met while maintaining Iron Mountain best practices.
 </li>
 <li>
 
 Execute Financial and Strategic Planning:
 
 Partner with Finance and Executive leadership to manage regional Profit and Loss (P&amp;L), develop five-year real estate and growth strategies, and deliver accurate financial forecasting.
 </li>
 <li>
 
 Cultivate Leadership and Talent:
 
 Oversee organizational structure and labor capacity, driving a culture of continuous development through succession planning and active mentorship of Operations Managers and Supervisors.
 </li>
 </ul>
 
 
 
 
 
 What You&rsquo;ll Bring
 
 
 
 The ideal candidate will have:
 
 
 
 
 <ul>
 <li>
 
 Extensive Leadership Experience:
 
 Significant experience leading large-scale Business Process Outsourcing (BPO) operations (such as mailroom, scanning, or data capture) and managing a complex Profit and Loss (P&amp;L) statement.
 </li>
 <li>
 
 Technical and Industry Expertise:
 
 Strong knowledge of document management platforms, specifically Kofax Capture and Kofax KTM (Kofax Transformation Modules), and the ability to interface effectively with technical teams.
 </li>
 <li>
 
 Strategic Business Acumen:
 
 Proven ability to build long-term business plans, manage high-impact programs to mitigate risk, and influence outcomes in a globally matrixed environment.
 </li>
 <li>
 
 Educational Foundation:
 
 A Bachelor&rsquo;s degree is required to meet industry standards for this executive-level position; an MBA (Master of Business Administration) is preferred.
 </li>
 </ul>
 
 
 
 
 
 What We Offer (Benefits)
 
 
 
 
 
 <ul>
 <li>
 
 Competitive compensation
 
 and benefits aligned with your experience.
 </li>
 <li>
 
 Paid time off and holidays
 
 to support your personal well-being.
 </li>
 <li>
 
 Opportunities for continuous learning
 
 and professional growth within a global organization.
 </li>
 </ul>
 
 
</div>

Director, Digital Operations

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The Postpaid Offer Configuration supports the development and configuration of attractive and data-driven offers across Postpaid segments. Working closely with analytics, marketing, and technical teams, the analyst contributes to offer planning, documentation, and execution across B2C channels. This role is focused on ensuring timely, efficient, and insight-driven offer delivery that aligns with commercial goals.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Act as the first line of support for CVM offer configuration, banner setup, and digital ads, resolving issues or escalating as needed
 </li>
 <li>
 Coordinate with internal and external stakeholders to ensure timely and successful campaign and offer launches
 </li>
 <li>
 Support in planning, configuring, and documenting new offers, including drafting high-level technical requirements
 </li>
 <li>
 Provide daily, weekly, and monthly performance reports to monitor KPIs and identify areas for improvement
 </li>
 <li>
 Generate monthly CVM-related reports for the CVM, digital, and analytics director
 </li>
 <li>
 Maintain effective coordination across teams when launching new CVM initiatives
 </li>
 <li>
 Prioritize tasks based on commercial value, strategic alignment, and customer impact
 </li>
 <li>
 Assist with customer base segmentation analysis to identify micro-segment targets
 </li>
 <li>
 Research market trends (loyalty, retention, churn, etc.) to inform CVM strategies
 </li>
 <li>
 Extract and analyze internal and external data to uncover trends, behavioral shifts, and performance evolution
 </li>
 <li>
 Design and deploy predictive models to support business objectives, including churn prediction, upsell propensity, and offer personalization
 </li>
 <li>
 Develop customer profiles and segmentation models to improve targeting accuracy across products, channels, and lifecycle stages
 </li>
 <li>
 Build internal and external use cases such as market benchmarking, penetration analysis, and data monetization solutions
 </li>
 <li>
 Translate business challenges (e.g., stagnant penetration rates, low conversion) into data-driven solutions
 </li>
 <li>
 Partner with commercial and marketing teams to define relevant segments and optimize campaign strategies
 </li>
 <li>
 Contribute to the development of real-time decisioning tools that enhance personalization and improve customer engagement
 </li>
 <li>
 Support in offer sizing, profitability analysis, and feasibility studies
 </li>
 <li>
 Develop and maintain offer documentation and support materials
 </li>
 <li>
 Liaise with marketing teams to incorporate customer behavior and market insights into campaign design
 </li>
 <li>
 Monitor and report on operational and financial KPIs, ensuring alignment with set targets
 </li>
 <li>
 Ensure compliance with environmental regulations and internal policies as mandated by statutory bodies and Zain Group
 </li>
 <li>
 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Strong communication and coordination abilities
 </li>
 <li>
 Good understanding of customer segmentation and journey mapping
 </li>
 <li>
 Basic knowledge of offer lifecycle and campaign execution
 </li>
 <li>
 Analytical mindset with ability to interpret data and identify trends
 </li>
 <li>
 Proficiency in Excel and PowerPoint; knowledge of SQL/VBA is a plus
 </li>
 <li>
 Familiarity with telecom products and services
 </li>
 <li>
 Organized, detail-oriented, and proactive team player
 </li>
 <li>
 Willingness to learn agile methodologies
 
 
 </li>
 </ul>
 
 Education Level/ Major
 
 
 
 Bachelor&rsquo;s Degree required; MIS / BI / Data Analyst &amp; Data Science or a related field
 
 
 
 Years Of Experience
 
 
 
 +5
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN2028 - Postpaid Offer Configuration

RTC-1 Employment Services

The Role
 Position Title: VM Director Employment Type: Full Time Salary: up to 3K KWD depending on experience and qualifications Job Location: Salmiya, Kuwait About the Client: A proud Retail brand in Kuwait, well known within GCC for its growing portfolio of elegant women's fashion Job Description: • Lead, mentor, and develop the Visual Merchandising team (regional and in-store VM managers). • Direct visual merchandising planning for new store openings and refurbishments. • Ensure new concepts reflect the Group’s evolving brand identity. • Source and negotiate with suppliers for props, fixtures, and materials
 
Requirements
 <ul>
<li>Bachelor’s degree in Visual Merchandising, Fashion, Design, or related field. • Minimum of 10 years progressive experience in retail visual merchandising • Experience in C Level with minimum 4 years in a director-level role. • Strong portfolio demonstrating commercial visual success and proficiency in design software such as Adobe Creative Suite, SketchUp, or similar</li>
</ul>
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

VM Director

Canonical

<div>
 Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
 
 
 The company is founder-led, profitable, and growing.
 
 
 We are seeking a highly motivated and experienced
 
 IHV Alliance Sales Director
 
 to join our strategic partnerships team who will be responsible for leading IHV Alliances in the EMEA or APAC regions. Reporting to the Head of IHV Alliances, the IHV Alliance Sales Director will work closely with IHV and Canonical teams in those geographies to develop and maintain strong relationships with senior executives at strategic partner organizations, fostering collaboration and alignment on joint business objectives. The IHV Alliance Sales Director will manage and grow a team of Business Development Managers and help them identify and pursue new business opportunities with IHVs, driving revenue growth and market expansion, develop and execute go-to-market strategies for joint offerings, oversee the day-to-day management of alliances including contract negotiations and performance tracking, and issue resolution.
 
 
 The Director is responsible for building trusted relationships with IHV partners, increasing Canonical market share and attach rate, evangelising the partnership and leading all business interactions from engineer to CxO. They will often run customer workshops focused on particular initiatives at that customer, attend sales events, give public presentations and lead executive engagements.
 
 
 Location: This role will be based remotely in EMEA or APAC regions.
 
 
 
 As an IHV Alliance Sales Director you will:
 
 
 
 <ul>
 <li>
 Build strategic relationships with IHV partners at all levels
 </li>
 <li>
 Grow their awareness of open source capabilities on Canonical Ubuntu
 </li>
 <li>
 Demonstrate a deep understanding of the Linux and cloud software ecosystem
 </li>
 <li>
 Negotiate contracts and commercial business terms
 </li>
 <li>
 Demonstrate a deep understanding of large and complex organizations
 </li>
 <li>
 Lead partnerships in APAC with companies like Lenovo, Huawei, Quanta, Fujitsu, Inspur, H3C, NEC, Asus etc.
 </li>
 <li>
 Lead partnerships in EMEA with companies like Ericsson, Nokia, Bull, Siemens
 </li>
 <li>
 Lead partnerships in the Americas with companies like Dell, HPE, IBM, Supermicro
 </li>
 <li>
 Work closely with marketing, sales engineering and product management
 </li>
 <li>
 Deliver on targets, objectives and provide a voice of the partner
 </li>
 <li>
 Lead executive interlocks between IHV and Canonical leadership
 </li>
 <li>
 Travel regularly - sometimes internationally - to drive partnerships in person
 
 
 </li>
 </ul>
 
 Valued skills and experience
 
 
 
 <ul>
 <li>
 Experience in alliance or indirect sales management roles
 </li>
 <li>
 Autonomous, disciplined, hands-on, get-it-done mentality
 </li>
 <li>
 Ability to capture customer requirements, evaluate gaps, identify and create opportunities
 </li>
 <li>
 Passionate about Ubuntu products and mission
 </li>
 <li>
 Comfortable in fast-paced and high pressure environments with measurable goals
 </li>
 <li>
 Experience with Linux, virtualization, containers, and other cloud technologies.
 </li>
 <li>
 Excellent communication and presentation skills
 
 
 </li>
 </ul>
 
 What we offer colleagues
 
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Team Member Assistance Program &amp; Wellness Platform
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass and travel upgrades for long-haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
</div>

Partner Sales Director - IHV Alliances

Accenture

THE WORK: Join us in shaping the future of security operations! You will have the opportunity to be a subject matter expert, collaborating with various teams to make impactful decisions. Your role will involve engaging with multiple teams and contributing to key decisions while providing innovative solutions to complex challenges. We are excited to see how your expertise in Security Operations Center (SOC) Planning will help us enhance our security posture. We look forward to welcoming you on this journey of growth and innovation!
 
Design and implement security operations center strategies to effectively detect and respond to cyber threats.
 Govern the use of enterprise security tools and architecture frameworks to ensure compliance with security policies.
 Collaborate with cross-functional teams to develop and enhance security solutions that protect the digital core.
 
HERE'S WHAT YOU WILL NEED: 
Master proficiency in Security Operations Center (SOC) Planning.
 Expert proficiency in Splunk Security Information and Event Management (SIEM) Operations.
 B_ A minimum of 5 years of experience in relevant related skills.
 Bachelor's Degree in relevant field of studies.
 
BONUS POINTS IF YOU HAVE: 
Expert proficiency in Security Delivery Governance.

Security Delivery Manager

Jadeer

<div><h2 class="jobSectionHeader">About the Client / Industry</h2>
Our client, Esal Enterprises, operates within the financial technology and digital payments sector, supporting businesses and institutions with secure, compliant, and technology-driven financial solutions. The organization is committed to operational excellence, innovation, and service quality, contributing to the region&rsquo;s evolving digital and financial ecosystem. With a strong presence and growing footprint, the company continues to expand its support functions to maintain high service standards.<h2 class="jobSectionHeader">
Role Scope</h2>
The Country Helpers role is designed to provide essential operational and administrative support across various functions within the organization. This position plays a critical role in ensuring smooth daily operations by assisting teams with coordination, documentation, and general support activities.
The ideal candidate will be dependable, proactive, and capable of handling multiple support tasks efficiently in a fast-paced environment.<h2 class="jobSectionHeader">
Key Responsibilities</h2><ul><li>
Provide day-to-day operational and administrative support to assigned departments</li><li>
Assist in organizing documentation, records, and internal files</li><li>
Support coordination between teams to ensure timely execution of tasks</li><li>
Assist with logistics, basic reporting, and general office support duties</li><li>
Follow established processes and ensure compliance with internal guidelines</li><li>
Communicate effectively with supervisors and team members regarding assigned tasks</li><li>
Contribute to maintaining a structured and efficient working environment</li></ul><h2 class="jobSectionHeader">
Qualifications &amp; Requirements</h2><ul><li>
High school diploma or equivalent (Diploma or Bachelor&rsquo;s degree is an advantage)</li><li>
Previous experience in a support, helper, or operational role is preferred</li><li>
Basic administrative and organizational skills</li><li>
Good communication skills (Arabic required; English is an advantage)</li><li>
Ability to follow instructions and work collaboratively within a team</li><li>
Strong sense of responsibility, punctuality, and professionalism</li><li>
Flexibility to handle varied support tasks as needed</li></ul><h2 class="jobSectionHeader">
What&rsquo;s in It for You</h2><ul><li>
Opportunity to join a reputable and growing organization</li><li>
Exposure to structured corporate operations within the fintech industry</li><li>
Career development and growth potential</li><li>
Supportive and professional work environment</li><li>
Competitive compensation aligned with market standards</li></ul></div>

Country Helpers

Mövenpick Hotels & Resorts

<div>
 
 Company Description
 
 
 
 
 Join
 
 
 us at Accor,
 
 
 where
 
 
 life pulses
 
 
 with
 
 
 passion!
 
 
 
 As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
 
 
 By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
 
 
 You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
 
 
 You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
 
 
 Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
 
 
 
 Hospitality
 
 
 is
 
 
 a
 
 
 work
 
 
 of
 
 
 heart
 
 
 ,
 
 
 
 
 Join
 
 
 us and
 
 
 become
 
 
 a
 
 
 Heartist
 
 
 &reg;.
 
 
 
 
 Job Description
 
 
 
 We are seeking a detail-oriented and efficient Sales Coordinator to join our dynamic team in Jeddah, Saudi Arabia. As a Sales Coordinator, you will play a crucial role in supporting our sales department's operations and contributing to the overall success of our organization. This position offers an exciting opportunity to work in a fast-paced, customer-focused environment while developing your skills in sales and administration.
 
 
 <ul>
 <li>
 Assist the Director of Sales and Marketing and Sales Managers in managing day-to-day operations, including preparing sales presentations, proposals, and reports
 </li>
 <li>
 Maintain and update client databases, ensuring all information is accurate and up-to-date
 </li>
 <li>
 Schedule meetings, coordinate appointments, and manage calendars for the sales team
 </li>
 <li>
 Prepare and distribute internal sales reports, track sales performance, and assist with the preparation of forecasts
 </li>
 <li>
 Handle incoming inquiries for group and individual bookings, directing them to the appropriate Sales Manager
 </li>
 <li>
 Organize and maintain filing systems for sales contracts, agreements, and correspondence
 </li>
 <li>
 Support the sales team in coordinating bookings and events, ensuring all client requests are promptly addressed
 </li>
 <li>
 Process contracts, client information, and booking details in the organization's management and CRM systems, ensuring accuracy and completeness
 </li>
 <li>
 Act as a liaison between the sales team and clients, ensuring timely responses and follow-ups to all inquiries
 </li>
 <li>
 Assist in the preparation of marketing materials, such as brochures, sales decks, and promotional emails
 </li>
 <li>
 Coordinate with other departments to ensure smooth execution of sales-related activities and special requests
 </li>
 <li>
 Provide support during sales events, trade shows, and client meetings as required
 </li>
 <li>
 Track and monitor client feedback, ensuring follow-up actions are taken as needed
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Hospitality Management, Tourism, Business Administration, Marketing, or a related field preferred
 </li>
 <li>
 Minimum 1&ndash;3 years of experience in a Sales, Events, Reservations, or Marketing coordination role within hospitality, preferably in luxury hotels or resorts
 </li>
 <li>
 Strong understanding of hotel operations
 </li>
 <li>
 Strong organizational and time-management skills
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Proficiency in Microsoft Office (Excel, PowerPoint, Word)
 </li>
 <li>
 Ability to analyze data and draw actionable insights
 </li>
 <li>
 Team-oriented with a proactive and adaptable approach
 </li>
 <li>
 Strong communication and organizational skills.
 </li>
 <li>
 Highly motivated, dependable, and detail oriented
 </li>
 <li>
 Demonstrates ability to acquire new knowledge at a rapid pace.
 </li>
 <li>
 Highly organized to handle fast paced environment.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 WHY WORK FOR ACCOR
 
 
 
 <ul>
 <li>
 Develop your talent through Accor&rsquo;s learning programs.
 </li>
 <li>
 Opportunity to grow within your property and across the world!
 </li>
 <li>
 Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
 
 
 </li>
 </ul>
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Sales & Marketing Coordinator

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