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DAMAC Group

Get AI-powered advice on this job and more exclusive features. This is a Director-level position accountable for building and leading Enterprise IT Portfolio Management. You'll oversee a portfolio of complex, high-value programs - balancing governance, agility, and innovation while ensuring technology delivery aligns with Damac's strategic business priorities. Key Impact Areas: <ul> <li>Lead enterprise-wide IT delivery programs across Salesforce, Oracle Fusion, Automation, and AI initiatives - ensuring unified execution and value realization.</li> <li>Lead the IT PMO and enterprise program portfolio, ensuring on-time, on-budget, and value-focused delivery.</li> <li>Establish and mature the PMO governance framework, project standards, and performance KPIs.</li> <li>Oversee Agile and hybrid delivery models, ensuring integration across IT and transformation programs.</li> <li>Drive executive visibility through portfolio dashboards, performance analytics, and financial governance.</li> <li>Champion continuous improvement, predictive insights, and digital PMO tools (Jira, ServiceNow, Clarity).</li> </ul> Who We're Looking For: A results-driven PMO leader with deep experience in program governance, portfolio management, and enterprise transformation. You combine strategy with execution, financial rigor with delivery velocity, and governance discipline with cross-functional collaboration. Seniority level Director Employment type Full-time Job function Information Technology and Project Management Industries Holding Companies, Real Estate, and Technology, Information and Media Referrals increase your chances of interviewing at DAMAC Group by 2x

Director IT Portfolio Management

Ministry of Education Dubai

Job Description Since the establishment of the union of the United Arab Emirates in 1971, education has received the utmost attention of the founding leader, Sheikh Zayed bin Sultan Al Nahyan, may Allah have mercy on him, and his founding brothers. They believed that education was the cornerstone of building an enabled community that could keep pace with the advancements. Over the past decades, the wise leadership of the country was keen on building an educational system that matched its counterparts in the advanced nations. It harnessed for this purpose all the required capabilities, to achieve the country's agenda and national vision in this regard. Sincere efforts have also been made to develop education and adopt the best systems that achieve high-quality education outputs, to achieve the future visions and aspirations of the wise leadership. Since investing in human capital is the main objective, the UAE has been keen on establishing the Ministry of Education and creating the appropriate environment to build pioneering Emirati schools, in terms of standards, form, and content they provide. It also made sure that such schools provided high-quality educational environment and owned the most technically advanced tools to be able to graduate generations that could pursue their university education confidently in higher education institutions to fulfil the requirements of labour market. The MOE has also provided a smart learning system and high-quality digital platforms, side by side with the continuous development of school curriculums, according to national learning standards, assessment policy that is based on assessing for learning, and highest quality standards that match the best international practices. Various learning tracks, moreover, have been provided to support the capabilities and skills of students and achieve the country's strategy of encouraging the culture of creativity and innovation through providing the students with the skills of the 21st century and motivating them to have new ideas that relate to the reality they live in and foresee the future. This will eventually help in finding radical, sustainable solutions to the major issues, improving competitiveness, and supporting smart government in its attempts to keep pace with global advancements, advance education, and push it to broad horizons of excellence, leadership, and competitiveness. Department Definition: As our Director of Digital Experience, you will lead the Ministry s digital transformation journey through a customer-centric lens, enhancing satisfaction, engagement, and productivity across all services and channels. You will work cross-functionally, driving innovation in digital experience design, application development, and user adoption strategies. You will play a pivotal role in aligning digital transformation initiatives with the Ministry s objectives, ensuring seamless and differentiated experiences for internal and external stakeholders. Main Job Duties &amp; Responsibilities: Leading Digital Experience Strategy &amp; Transformation: - Spearhead comprehensive customer experience strategies by defining customer personas, optimizing journeys, and driving transformation initiatives to deliver innovative, seamless experiences. Overseeing Customer Experience Design: - Lead the creation of intuitive, accessible, and impactful user journeys that enhance satisfaction, engagement, and usability across all platforms. Driving Digital Application Development: - Oversee high-quality, scalable digital solutions, ensuring alignment with evolving needs while integrating emerging technologies to enhance operational efficiency. Ensuring User Adoption &amp; Productivity: - Drive change management strategies that foster user adoption, engagement, and satisfaction, collaborating with key stakeholders to deliver impactful results. Skills - 15+ years of experience in digital experience management, customer experience design, or digital transformation roles. - 10+ years of experience in multi-team management and leadership roles. - A bachelor s or master s degree in computer science, Information Technology, Business Administration or within a relevant field. - Proven success leading digital transformation initiatives, including building systems or services from scratch or scaling them in dynamic environments such as startups. - Proficiency in UI/UX principles, Agile methodologies, and customer-centric digital solutions. - Expertise in emerging technologies like AI and blockchain, with experience in DevOps and CI/CD for scalable digital transformation. - Strong experience in change management practices and driving user adoption. - Technical acumen, especially in software development or software architectures. - Excellent leadership, program management, and stakeholder alignment skills. - Speaking, Reading &amp; Writing (English &amp; Arabic).

Director - IT Digital Experience

Job Description Since the establishment of the union of the United Arab Emirates in 1971, education has received the utmost attention of the founding leader, Sheikh Zayed bin Sultan Al Nahyan, may Allah have mercy on him, and his founding brothers. They believed that education was the cornerstone of building an enabled community that could keep pace with the advancements. Over the past decades, the wise leadership of the country was keen on building an educational system that matched its counterparts in the advanced nations. It harnessed for this purpose all the required capabilities, to achieve the country's agenda and national vision in this regard. Sincere efforts have also been made to develop education and adopt the best systems that achieve high-quality education outputs, to achieve the future visions and aspirations of the wise leadership. Since investing in human capital is the main objective, the UAE has been keen on establishing the Ministry of Education and creating the appropriate environment to build pioneering Emirati schools, in terms of standards, form, and content they provide. It also made sure that such schools provided high-quality educational environment and owned the most technically advanced tools to be able to graduate generations that could pursue their university education confidently in higher education institutions to fulfil the requirements of labour market. The MOE has also provided a smart learning system and high-quality digital platforms, side by side with the continuous development of school curriculums, according to national learning standards, assessment policy that is based on assessing for learning, and highest quality standards that match the best international practices. Various learning tracks, moreover, have been provided to support the capabilities and skills of students and achieve the country's strategy of encouraging the culture of creativity and innovation through providing the students with the skills of the 21st century and motivating them to have new ideas that relate to the reality they live in and foresee the future. This will eventually help in finding radical, sustainable solutions to the major issues, improving competitiveness, and supporting smart government in its attempts to keep pace with global advancements, advance education, and push it to broad horizons of excellence, leadership, and competitiveness. Main Job Duties &amp; Responsibilities: Strategic Data Leadership • Lead the development and implementation of an enterprise-wide data management strategy aligned with the Ministry s digital transformation vision. • Direct the consolidation, standardization, governance, and dissemination of data across Ministry departments, institutions, and affiliated entities. • Establish and champion a culture of data-driven decision-making and continuous improvement. Governance &amp; Policy Development • Define, implement, and monitor data policies, standards, controls, and quality frameworks aligned with the DAMA -DMBOK framework and UAE s data protection laws. • Oversee access control, data classification, privacy, and ethical use of data. • Establish processes to ensure data security, integrity, confidentiality, and compliance Service Quality Development Division • Lead efforts to monitor and evaluate service performance across contact centers, IT support, and front-line staff. • Drive continuous improvement programs based on feedback, complaint analytics, and performance audits. • Design and implement staff development programs to enhance professional communication, customer empathy, and service effectiveness. Oversight of Divisional Functions - Data Governance • Develop and maintain enterprise data governance frameworks and enforce data ownership and stewardship responsibilities. • Oversee the implementation of institutional standards for data collection, storage, quality, and metadata management. Skills 15+ years of experience in progressive experience in data management, analytics, or information governance. • 8+ years of experience in multi-team management and leadership roles. • A bachelor s or master s degree Computer Science, Information Management, Statistics, Data Governance, Digital Transformation, Public Policy Analytics or within a relevant field. • Minimum 12 15 years of progressive experience in data management, analytics, or information governance, with at least 5 years in a leadership role. • Proven experience in leading cross-functional data and analytics teams in a government, education, or public sector setting. • Demonstrated experience with data governance frameworks (e.g., DAMA), business intelligence tools, and AI-driven analytics Technical &amp; Analytical Skills: • Advanced understanding of data governance frameworks, data lifecycle management, and metadata architecture. • Proficiency in data integration, data warehousing, visualization platforms (e.g., Power BI, Tableau), and analytics tools (e.g., Python, R, SQL). • Strong knowledge of data protection regulations (e.g., UAE Data Protection Law, GDPR). • Familiarity with cloud-based dta platforms and enterprise data lakes Strategic &amp; Analytical Skills: • Strategic planning and execution of large-scale data programs. • Strong business acumen in applying data to drive educational, operational, and strategic outcomes. • Ability to translate technical information into actionable insights for non-technical stakeholders BRD

Director IT Data Management

Job Description Since the establishment of the union of the United Arab Emirates in 1971, education has received the utmost attention of the founding leader, Sheikh Zayed bin Sultan Al Nahyan, may Allah have mercy on him, and his founding brothers. They believed that education was the cornerstone of building an enabled community that could keep pace with the advancements. Over the past decades, the wise leadership of the country was keen on building an educational system that matched its counterparts in the advanced nations. It harnessed for this purpose all the required capabilities, to achieve the country's agenda and national vision in this regard. Sincere efforts have also been made to develop education and adopt the best systems that achieve high-quality education outputs, to achieve the future visions and aspirations of the wise leadership. Since investing in human capital is the main objective, the UAE has been keen on establishing the Ministry of Education and creating the appropriate environment to build pioneering Emirati schools, in terms of standards, form, and content they provide. It also made sure that such schools provided high-quality educational environment and owned the most technically advanced tools to be able to graduate generations that could pursue their university education confidently in higher education institutions to fulfil the requirements of labour market. The MOE has also provided a smart learning system and high-quality digital platforms, side by side with the continuous development of school curriculums, according to national learning standards, assessment policy that is based on assessing for learning, and highest quality standards that match the best international practices. Various learning tracks, moreover, have been provided to support the capabilities and skills of students and achieve the country's strategy of encouraging the culture of creativity and innovation through providing the students with the skills of the 21st century and motivating them to have new ideas that relate to the reality they live in and foresee the future. This will eventually help in finding radical, sustainable solutions to the major issues, improving competitiveness, and supporting smart government in its attempts to keep pace with global advancements, advance education, and push it to broad horizons of excellence, leadership, and competitiveness. Department Definition: Seeking a dynamic and experienced Director of Digital Operations to lead and manage key IT functions, including Network and Platform Management, IT Support &amp; Service Delivery, and Control &amp; Monitoring Management. The ideal candidate will oversee the seamless operation of IT infrastructure, ensuring reliability, scalability, and alignment with the organization s digital transformation goals. Main Job Duties &amp; Responsibilities: Network &amp; Platform Management Section: - Oversee the design, implementation, and maintenance of network infrastructure, including LAN, WAN, and wireless systems. - Ensure the reliability, scalability, and performance of IT platforms and network systems. - Implement proactive monitoring tools and resolve network-related incidents promptly. - Collaborate with teams to integrate emerging technologies into the IT infrastructure. IT Support &amp; Service Delivery Section: - Lead and enhance the Service Desk operations to deliver exceptional technical support, ensuring seamless user experience for all stakeholders. - Drive IT service delivery excellence by aligning processes with established SLAs, organizational goals, and industry best practices. - Implement and monitor performance metrics to improve incident response and resolution times, proactively addressing recurring issues to enhance overall service quality. - Foster a customer-centric approach by continuously evaluating and improving user satisfaction through feedback, data analysis, and service reviews. - Oversee user enablement programs, including tailored training sessions, knowledge base development, and multi-channel support (e.g., phone, email, live chat) to empower end-users and reduce dependency on support teams. Control &amp; Monitoring Management Section: - Lead the implementation of system monitoring tools to proactively detect and address issues. - Ensure operational visibility and analytics through dashboards and performance metrics. - Supervise the resolution of critical issues to minimize disruptions in IT services. - Oversee the creation and delivery of operational reports to senior leadership. Definition: Skills - 15+ years of experience in IT Operations. - A bachelor s or master s degree in computer science, Data Science, Information Technology, or a related field. - Knowledge of ITIL frameworks and incident management best practices. - Familiarity with network monitoring tools, service desk platforms, and analytics systems. - Experience with cloud platforms and digital transformation initiatives. - Strong understanding of cybersecurity principles and compliance requirements. - Ability to drive innovation and optimize IT service delivery processes. - Communication: Excellent skills to convey technical information to diverse stakeholders. - Problem-Solving: Analytical skills to address challenges and make data-driven decisions. - Change Management: Expertise in managing transitions and technology adoption. - Project Management: Experience overseeing large-scale IT projects and ensuring timely delivery. - Speaking, Reading &amp; Writing English &amp; Arabic.

Director - IT Digital Operation (UAE National)

Job Description Since the establishment of the union of the United Arab Emirates in 1971, education has received the utmost attention of the founding leader, Sheikh Zayed bin Sultan Al Nahyan, may Allah have mercy on him, and his founding brothers. They believed that education was the cornerstone of building an enabled community that could keep pace with the advancements. Over the past decades, the wise leadership of the country was keen on building an educational system that matched its counterparts in the advanced nations. It harnessed for this purpose all the required capabilities, to achieve the country's agenda and national vision in this regard. Sincere efforts have also been made to develop education and adopt the best systems that achieve high-quality education outputs, to achieve the future visions and aspirations of the wise leadership. Since investing in human capital is the main objective, the UAE has been keen on establishing the Ministry of Education and creating the appropriate environment to build pioneering Emirati schools, in terms of standards, form, and content they provide. It also made sure that such schools provided high-quality educational environment and owned the most technically advanced tools to be able to graduate generations that could pursue their university education confidently in higher education institutions to fulfil the requirements of labour market. The MOE has also provided a smart learning system and high-quality digital platforms, side by side with the continuous development of school curriculums, according to national learning standards, assessment policy that is based on assessing for learning, and highest quality standards that match the best international practices. Various learning tracks, moreover, have been provided to support the capabilities and skills of students and achieve the country's strategy of encouraging the culture of creativity and innovation through providing the students with the skills of the 21st century and motivating them to have new ideas that relate to the reality they live in and foresee the future. This will eventually help in finding radical, sustainable solutions to the major issues, improving competitiveness, and supporting smart government in its attempts to keep pace with global advancements, advance education, and push it to broad horizons of excellence, leadership, and competitiveness. Department Definition: As the Director of Digital Transformation, you will be at the forefront of the Ministry s efforts to enhance educational services through cutting-edge technologies. You ll lead a dedicated team within the newly established Digital Transformation and AI Sector, ensuring that our digital initiatives are aligned with organizational goals and regulatory standards. Your leadership will play a critical role in shaping the direction of the Ministry s transformation, making it more responsive, efficient, and customer centric. The ideal candidate will be a strategic thinker with a passion for innovation and transformation, bringing strong leadership skills and a proven ability to drive digital transformation across organizations. You will have a deep understanding of enterprise architecture, governance, project management, and financial oversight, with experience in setting up and leading a dedicated Digital Transformation department. Your background should include successfully establishing and scaling transformation initiatives, managing resources, and aligning technology investments with organizational objectives. You will be an expert in fostering collaboration across teams and engaging stakeholders to ensure buy-in, alignment, and mutual success. Main Job Duties &amp; Responsibilities: - Digital Transformation Strategy &amp; Departmental Alignment: Lead the development and management of a digital transformation strategy that aligns with the Ministry s long-term goals, ensuring initiatives meet regulatory standards and organizational needs. - Governance &amp; Compliance Management: Establish and enforce governance frameworks that align digital transformation projects with business objectives, regulatory requirements, and industry best practices. - Project Portfolio &amp; Team Resource Management: Oversee a diverse portfolio of digital projects, managing resources and tracking performance to ensure timely and cost-effective delivery. - Financial Oversight &amp; Procurement Management: Lead the financial management of digital initiatives, including budgeting, forecasting, procurement, and vendor management, ensuring alignment with financial goals. - Enterprise Architecture &amp; Systems Integration: Define and implement enterprise architecture standards and ensure seamless integration of systems to support operational efficiency. - Stakeholder Collaboration &amp; Departmental Engagement: Facilitate collaboration across teams and act as a liaison to align digital transformation goals with stakeholders, fostering engagement and strategic alignment. - Strategic Leadership: Ability to develop and execute a forward-thinking digital transformation strategy that supports organizational objectives. - Governance and Regulatory Compliance: Expertise in establishing governance frameworks and ensuring adherence to both internal policies and external regulatory standards. - Project and Resource Management: Skilled in managing diverse project portfolios, with the ability to allocate resources effectively and deliver results. - Financial Oversight: Experience in budgeting, financial forecasting, and procurement for large-scale technology initiatives. - Enterprise Architecture: Strong grasp of enterprise architecture principles and systems integration to drive seamless operations. - Team Leadership &amp; Stakeholder Engagement: Proven track record of leading high-performing teams and fostering collaboration with stakeholders to achieve shared goals. - Experience Setting Up Digital Transformation Sectors: Demonstrated experience in establishing and scaling a dedicated digital transformation sector, with the ability to drive innovation, lead cross-functional teams, and align initiatives with strategic goals. Skills - 15+ years of experience in Information Technology Digital Transformation. - A master s or bachelor s degree within a relevant field: Computer Science, Data Science, Information Technology. - Proven results in managing large and disparate technology projects, contracts, budgets, and procurement. - Speaking, Reading &amp; Writing (English &amp; Arabic). Apply Now

Director - IT Digital Transformation (UAE National)

Emirates Development Bank

A leading financial institution in Dubai is seeking a Director to spearhead their enterprise digital transformation efforts. The role involves managing a portfolio of change initiatives, leading teams, and ensuring alignment with business strategies. Candidates should possess strong leadership and project management skills along with the ability to implement change effectively. This position is full-time within the IT function of the banking industry.

Director of IT Delivery & Transformation

Emirates NBD

<div>About ENBD 
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. 
Job Overview: 
As a Director Priority Banking - Signature at Emirates NBD, your role is to manage &ldquo;Key Customer&rdquo; relationships across the elite banking base of Priority Banking (PRB). This is the cr&egrave;me-de-la-cr&egrave;me of the PRB base, and essential to manage these Signature clients&rsquo; relationships and ensure a smooth customer experience through close coordination with the Customer Service teams. 
Key Responsibilities:
<ul><li>Revenue Target and Wealth maximization: Meet all the assigned targets for, revenue &amp; deposit growth, customer acquisition, cross sales, NTB account opening etc.
</li><li>Client Relationship Management &amp; Acquisitions: Initiate, develop and retain client relationships, while contributing actively to the business development goals of the unit.
</li><li>Customer Service and Contact Management: Ensure that CSAT score is maintained as per the target set by the segment from time to time
</li><li>Compliance &amp; Risk: Fully aware of all policies relating to ops risk, sales processes, ethical sales practices etc.
</li>Business Unit Performance: Able to manage a team of RMs, if provided; provide direction to proactively manage the Customer&rsquo;s needs 
<li>
</li></ul>Skills and Experience
<ul><li>8 - 10 years of banking experience preferably in a sales or relationship management role.
</li><li>Experience in client management and handling large teams within UAE/region
</li>Able to adapt to changing market conditions and as per the segment&rsquo;s needs 
<li>
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.
#LI-LA1</div>

Director

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