operations manager

executive - operations

office manager

analyst: operations

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assistant director of athletics, programming - athletics

director of operations

Conservatorium Hotel

<div><div><div><p>Director of Revenue Operations
 </p><div></div><div><div><ul><div>543457
</div> </ul></div><div></div><div><ul><div>Rooms
</div> </ul></div><div></div><div><ul><div>Full time
</div></ul></div><div></div><div><ul><div><div>Emirates Palace Mandarin Oriental, Abu Dhabi
</div></div>
</ul></div></div><p></p><div><p>Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Director of Revenue Operations to join our Revenue team.</p>
<p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p>
<p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p>
<p>
Emirates Palace Mandarin Oriental, Abu Dhabi is the definition of an unrivalled Arabian fantasy. From a 1.3km pristine private beach, landscaped pools and a private marina overlooking a natural bay, the hotel is located in the heart of Abu Dhabi and perfect for a once-in-a-lifetime holiday or for events and meetings that make a statement, with some of the city&rsquo;s largest hotel conference centres. Emirates Palace, Abu Dhabi offers award-winning 5-star luxury hospitality and authentic local experiences with 390 luxurious rooms and suites along with award-winning culinary cuisines.</p>
<p><b>
About the job</b></p>
<p>
Based at the Emirates palace Mandarin Oriental, Abu Dhabi within the Revenue Department, The Director of Revenue Operations is responsible to improve any revenue stream by selling the right mix of products &amp; services, at the right price, at the right time, to the right customer, at the right customer touch point, using the right distribution network. We strive to balance the needs of all stakeholders by hiring and retaining the most passionate, experienced and entrepreneurial talents. The Director of Revenue Operations reports to the Director of Revenue Strategy.</p>
<p><b>
As Director of Revenue Operations, you will be responsible for the following duties:</b></p>
<ul>
<li>Manage and oversee the revenue management function for the hotel, including room inventory management, pricing, forecasting, and distribution strategies across all distribution channels</li>
<li>Develop and execute revenue management strategies for hotel room, spa, F&amp;B, and function space to maximize revenue and profit</li>
<li>Analyze market trends and competition to identify opportunities for revenue growth and recommend appropriate pricing and positioning strategies</li>
<li>Collaborate with sales, marketing, and operations teams to ensure alignment of revenue management strategies with overall hotel objectives</li>
<li> Monitor and analyze key performance indicators (KPIs) such as occupancy, average daily rate (ADR), revenue per available room (RevPAR), and gross operating profit per available room (GOPPAR) to identify trends and adjust pricing strategies accordingly</li>
<li>Utilize revenue management tools such as Data Vision, Power BI, STR, Sabre Synxis, OTA Insights, and Ideas G3 to optimize revenue performance</li>
<li>Conduct regular forecasting and budgeting exercises to support revenue grow.</li>
<li>Conduct regular revenue meetings with hotel leadership team to communicate performance, opportunities, and pricing strategies</li>
<li>Monitor and analyze customer feedback and reviews to identify areas for improvement and adjust pricing strategies accordingly</li>
<li>Stay up-to-date with industry trends, developments, and best practices in revenue management and pricing strategies</li>
</ul>
<p><b>As Director of Revenue Operations, we expect from you:</b></p>
<ul>
<li>A bachelor's degree in hospitality management, business administration, finance, or a related field is typically required. A master's degree in a related field may be preferred.</li>
<li>At least 3-5 years of experience in hotel revenue management, pricing, forecasting, and inventory management. Prior experience working in a luxury hotel setting is highly desirable.</li>
<li>Must be proficient in Microsoft Office Suite (especially Excel and PowerPoint), revenue management software, and data analysis tools. Familiarity with industry-specific software such as Opera or Delphi is also desirable.</li>
<li>The ability to lead a team, strong interpersonal skills, and the ability to work collaboratively with other departments and senior management is essential. Must have excellent communication skills and the ability to negotiate and persuade others.</li>
<li>Strong analytical and critical thinking skills are a must, as the Director of Revenue Operations will be responsible for analyzing and interpreting data to inform revenue strategies for the hotel's total revenue management.</li>
<li>Must have a thorough understanding of the luxury hotel industry, including market trends, customer preferences, and competitive landscape, including food and beverage industry, with menu engineering, cost control, supply chain management as well as Total Revenue Management approach.</li>
<li>Fluency in English is usually required, and proficiency in one or more additional languages is highly desirable.</li>
</ul>
<p><b>Our commitment to you
</b></p><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
</ul>
<p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Director of Revenue Operations

Best Choice Recruitment Consultancy

<p><i><b>Job Specifications and Responsibilities:</b></i></p><ul><li><b>Responsible for overseeing all aspects of a catering operation, including strategy, logistics, staffing, vendor management, and financial performance to ensure high-quality service delivery and customer satisfaction. </b></li><li><b>Preferrred candidate must have deep knowledge of catering operations, experience in budget management, and strong leadership skills to manage teams and maintain client relationships in a fast-paced environment. </b></li><li>Oversee the day-to-day operations of catering services, including food preparation, presentation, and quality control.</li><li>Manage staffing needs, including recruitment, training, and team management, to ensure efficient operations.</li><li>Ensure smooth logistical operations and manage purchasing and vendor relationships.</li><li>Develop and manage budgets, monitor expenses, and work to achieve or exceed financial goals.</li><li>Build and maintain strong relationships with clients, chefs, and other stakeholders.</li><li>Develop and implement strategic plans to meet financial goals and achieve quality service objectives.</li><li>Ensure compliance with company policies, procedures, and relevant local regulations.</li></ul><p><b>Required Skills &amp; Experience:</b></p><ul><li>A minimum of 8 years of relevant experience in catering or hospitality operations.</li><li>In-depth understanding of all facets of catering operations.</li><li>Proven experience in managing teams and leading in similar senior roles.</li><li>Strong financial management and budgeting skills.</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Operation Director: 8 years (Required)</li></ul>

Operation Director (Catering Background)

Aldar Education

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 As a key member of the HQ senior operations team, the Executive &ndash; Operations will oversee key HQ functions and support relevant HQ and school operational leads throughout the year to ensure the entire department functions are efficient, well supported and coordinated across all key stakeholders leading on departmental initiatives as required.
 <br/>
 <br/>
 The incumbent will continuously strive to exceed internal &amp; external customer expectations, capitalising the economic profit and return on capital investment, while embracing the Aldar Education Core Values.
 <br/>
 <br/>
 To embody the values, vision and ethos of Aldar Education and assist the Operations team in implementing process and policy which will ensure high quality and successful outcomes.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead on assignments as allocated by the HQ Operational leads throughout the year through demand cycles to ensure that each central department is well represented and has available capacity to offer exceptional service to school employees.
  </li>
  <li>
   Support on the monitoring of budgets for both HQ OPEX and CAPEX requirements, compiling regular reporting for the Director and relevant Group Heads.
  </li>
  <li>
   Lead, develop and manage the database for all operational and safety policies and service guidelines.
  </li>
  <li>
   Lead the operational license process, Managing and tracking the database and ensure timely renewals and compliance across the group.
  </li>
  <li>
   Support HQ in administration duties and document control, ensuring a streamlined and efficient process.
  </li>
  <li>
   Support Group Head of School Operations in team culture and development, identifying methods to improve collaboration and unity.
  </li>
  <li>
   Lead as a point of contact for school based OSM&rsquo;s, troubleshooting, queries, concerns and support requests to ensure the correct support is provided for the correct department.
  </li>
  <li>
   To lead, as allocated, on the HQ operations departmental initiatives for suitability and environmental impact.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  General Operations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage the online storage and tracking of issued policies, systems, processes, and student safeguarding measure as issued by Group Head of Departments made available to all school operations teams.
  </li>
  <li>
   Support the school review process with support of Operational Group Heads, Group Head of School Review and OSMs, in order to capture overall compliance status at each school, identify gaps, resolve issues and create an effective dashboard for reporting and audit purposes.
  </li>
  <li>
   Lead the operational licensing process across the group, liaising with OSMs and promote proactiveness and a clear process to ensure timely renewals and overall compliance.
  </li>
  <li>
   To lead on the implementation stage of projects as assigned by the Group Head of School Operations acting as the assigned point of contact for HQ operations.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Leadership &amp; Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the Operational Group Heads and OSM&rsquo;s to ensure high standards of service are maintained throughout the
  </li>
  <li>
   School and that both internal and external employees provide an effective service culture.
  </li>
  <li>
   Professionally offering challenge and fact led opinion on decision making in relation to risk mitigation, for the benefit of the wider Aldar Education group.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Finance, Commercial &amp; Procurement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To develop and track relevant categories of HQ OPEX/CAPEX budgets and expenditure and ensure best value and service in relation to operations and building standards is received at all times.
  </li>
  <li>
   Ensure purchasing policy and the Delegation of Authority (DOA) processes and procedures are followed at all times.
  </li>
  <li>
   Oversee the operational element to schools of procurement function, including systems, payments, deliveries, and quality assurance, management of the department administration coordinator in this area.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Relationship &amp; Stakeholder Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Through the compliance process, support schools in ensuring they are fully compliant with local government authority regulations to safeguard against fines of any nature as a result of non-renewal of contracts at school level.
  </li>
  <li>
   Ensure all internal and external audits are effectively co-ordinated and that actions arising from such audits are completed in a timely and appropriate manner.
  </li>
  <li>
   Manage reporting and status update reviews from department leads for the Director of Operations as requested.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Health, Safety &amp; Environment
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the Group Head of Operational Risk to ensure high standards of HSE are maintained throughout the schools and that they provide an effective safety culture.
  </li>
  <li>
   Act as an advisor to OSMs in schools on how to support compliance with current Health &amp; Safety legislation and/or service guidelines and policies as issued by Aldar Education HQ, developing, and challenging where necessary.
  </li>
  <li>
   To support each school within the group in establishing specific health, safety and environmental related aims and objectives and ensuring that they are delivered within the required timelines.
  </li>
  <li>
   To lead and support a culture of &lsquo;no hurt, no harm&rsquo; through pro-active and pragmatic risk based decision making.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Minimum Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum High school diploma / degree of higher education; or
  </li>
  <li>
   Related industry qualification, of graduate level, for the assigned functional area(s).
  </li>
  <li>
   Certificate of Facilities Management / NEBOSH or IOSH preferable.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Minimum Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least 2 years&rsquo; experience in a mid-level position within an education or service oriented industry.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Job Specific Knowledge &amp; Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fluent English communication skills, written and oral.
  </li>
  <li>
   Excellent MS Office skills (Word, Excel &amp; Power Point).
  </li>
  <li>
   Attention to detail with diligent follow up, and able to execute in a timely manner.
  </li>
  <li>
   Skilled in multi-tasking and handling pressure.
  </li>
  <li>
   Organizational ability, of self and others.
  </li>
  <li>
   Forethought and forward planning (particularly as this relates to local Government compliance matters).
  </li>
  <li>
   Capable of influencing people and talented in networking with cultural sensitivity.
  </li>
  <li>
   Good interpersonal skills and supervisory skills.
  </li>
  <li>
   Commercial acumen.
  </li>
  <li>
   Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
  </li>
 </ul>
</div>


Executive - Operations

Aldar Academies

<div><p>As a key member of the HQ senior operations team, the Executive &ndash; Operations will oversee key HQ functions and support relevant HQ and school operational leads throughout the year to ensure the entire department functions are efficient, well supported and coordinated across all key stakeholders leading on departmental initiatives as required.
</p><p>The incumbent will continuously strive to exceed internal &amp; external customer expectations, capitalising the economic profit and return on capital investment, while embracing the Aldar Education Core Values.
</p><p>To embody the values, vision and ethos of Aldar Education and assist the Operations team in implementing process and policy which will ensure high quality and successful outcomes.</p></div>
<br><div><p><b>Minimum Qualifications
</b></p><ul><li>Minimum High school diploma / degree of higher education; or
</li><li>Related industry qualification, of graduate level, for the assigned functional area(s).
</li><li>Certificate of Facilities Management / NEBOSH or IOSH preferable.
</li></ul><p><b>Minimum Experience
</b></p><ul><li>At least 2 years&rsquo; experience in a mid-level position within an education or service oriented industry.
</li></ul><p><b>Job Specific Knowledge &amp; Skills
</b></p><ul><li>Fluent English communication skills, written and oral.
</li><li>Excellent MS Office skills (Word, Excel &amp; Power Point).
</li><li>Attention to detail with diligent follow up, and able to execute in a timely manner.
</li><li>Skilled in multi-tasking and handling pressure.
</li><li>Organizational ability, of self and others.
</li><li>Forethought and forward planning (particularly as this relates to local Government compliance matters).
</li><li>Capable of influencing people and talented in networking with cultural sensitivity.
</li><li>Good interpersonal skills and supervisory skills.
</li><li>Commercial acumen.
</li><li>Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.</li></ul></div>
<br><div><ul><li>Lead on assignments as allocated by the HQ Operational leads throughout the year through demand cycles to ensure that each central department is well represented and has available capacity to offer exceptional service to school employees.
</li><li>Support on the monitoring of budgets for both HQ OPEX and CAPEX requirements, compiling regular reporting for the Director and relevant Group Heads.
</li><li>Lead, develop and manage the database for all operational and safety policies and service guidelines.
</li><li>Lead the operational license process, Managing and tracking the database and ensure timely renewals and compliance across the group.
</li><li>Support HQ in administration duties and document control, ensuring a streamlined and efficient process.
</li><li>Support Group Head of School Operations in team culture and development, identifying methods to improve collaboration and unity.
</li><li>Lead as a point of contact for school based OSM&rsquo;s, troubleshooting, queries, concerns and support requests to ensure the correct support is provided for the correct department.
</li><li>To lead, as allocated, on the HQ operations departmental initiatives for suitability and environmental impact.
</li></ul><p><b>General Operations
</b></p><ul><li>Manage the online storage and tracking of issued policies, systems, processes, and student safeguarding measure as issued by Group Head of Departments made available to all school operations teams.
</li><li>Support the school review process with support of Operational Group Heads, Group Head of School Review and OSMs, in order to capture overall compliance status at each school, identify gaps, resolve issues and create an effective dashboard for reporting and audit purposes.
</li><li>Lead the operational licensing process across the group, liaising with OSMs and promote proactiveness and a clear process to ensure timely renewals and overall compliance.
</li><li>To lead on the implementation stage of projects as assigned by the Group Head of School Operations acting as the assigned point of contact for HQ operations.
</li></ul><p><b>Leadership &amp; Management
</b></p><ul><li>Support the Operational Group Heads and OSM&rsquo;s to ensure high standards of service are maintained throughout the
</li><li>School and that both internal and external employees provide an effective service culture.
</li><li>Professionally offering challenge and fact led opinion on decision making in relation to risk mitigation, for the benefit of the wider Aldar Education group.
</li></ul><p><b>Finance, Commercial &amp; Procurement
</b></p><ul><li>To develop and track relevant categories of HQ OPEX/CAPEX budgets and expenditure and ensure best value and service in relation to operations and building standards is received at all times.
</li><li>Ensure purchasing policy and the Delegation of Authority (DOA) processes and procedures are followed at all times.
</li><li>Oversee the operational element to schools of procurement function, including systems, payments, deliveries, and quality assurance, management of the department administration coordinator in this area.
</li></ul><p><b>Relationship &amp; Stakeholder Management
</b></p><ul><li>Through the compliance process, support schools in ensuring they are fully compliant with local government authority regulations to safeguard against fines of any nature as a result of non-renewal of contracts at school level.
</li><li>Ensure all internal and external audits are effectively co-ordinated and that actions arising from such audits are completed in a timely and appropriate manner.
</li><li>Manage reporting and status update reviews from department leads for the Director of Operations as requested.
</li></ul><p><b>Health, Safety &amp; Environment
</b></p><ul><li>Support the Group Head of Operational Risk to ensure high standards of HSE are maintained throughout the schools and that they provide an effective safety culture.
</li><li>Act as an advisor to OSMs in schools on how to support compliance with current Health &amp; Safety legislation and/or service guidelines and policies as issued by Aldar Education HQ, developing, and challenging where necessary.
</li><li>To support each school within the group in establishing specific health, safety and environmental related aims and objectives and ensuring that they are delivered within the required timelines.
</li><li>To lead and support a culture of &lsquo;no hurt, no harm&rsquo; through pro-active and pragmatic risk based decision making.</li></ul></div>

<div><p>Aldar Education is currently seeking an outstanding Director of Digital Operations &amp; Transformation.
</p><p>As the leading education group in Abu Dhabi, we provide inclusive and innovative learning that inspires and empowers communities. We offer a range of brands for all learners in our community, from nursery through to adult education. We offer the broadest choice of curricula. In the largest number of locations in Abu Dhabi.
</p><p>Starting with one school and 250 students in 2007, Aldar Education has grown into a highly sought after education provider, now supporting over 38,000 students in 31 schools and a growing network of almost 5000 educators, with over 100 nationalities, offering a wide range of curricula and ancillary services such as a Teacher Training Academy.
</p><p>Working collaboratively, our education network&rsquo;s purpose is to empower the next generation to shape our future, directly supporting the educational goals of Abu Dhabi&rsquo;s government. Today, Aldar Education&rsquo;s efforts are guided by the Abu Dhabi Economic Vision 2030 plan, which aims to build a sustainable knowledge-based economy through premium education.
</p><p>The Director of Digital Operations &amp; Transformation will be responsible for leading and implementing Aldar Education&rsquo;s digital transformation strategy, with a focus on enhancing processes related to student recruitment, retention, and overall experience across academic and administrative areas.
</p><p>This role reports directly to the Chief Revenue Officer (CRO) and is tasked with building and scaling intuitive, high-impact digital solutions that support students, educators, and parents. The role spans the end-to-end digital experience&mdash;from student onboarding to learning journeys, school operations, and re-engagement&mdash;by leveraging a modern, scalable architecture and AI-driven personalization.</p></div>
<br><div><p><b>Minimum Qualification
</b></p><ul><li>Bachelor&rsquo;s degree in Engineering, Computer Science, Product Management, or equivalent
</li><li>MBA or Master's in Digital Innovation, Educational Technology, or equivalent (desirable)
</li></ul><p><b>Minimum Experience
</b></p><ul><li>10+ years of experience in digital transformation, digital product, or technology leadership roles, ideally with at least 3 years in the education, EdTech, or tech-forward service sectors
</li><li>Proven success building and scaling digital platforms for complex, multi-stakeholder environments
</li><li>Experience working with Salesforce CRM (Education Cloud), Moodle LMS, and/or PowerSchool/iSAMS
</li><li>Hands-on familiarity with React, Node.js, and Azure serverless architecture
</li><li>Prior experience implementing OpenAI or GenAI models in a learning environment is a strong advantage
</li><li>Expertise in Agile methodologies, Jira, and digital product lifecycle ownership
</li><li>Deep understanding of EdTech UX/UI, responsive design, and data-driven decision making
</li></ul><p><b>Job Specific Knowledge &amp; Skills
</b></p><ul><li>Strong leadership skills
</li><li>Strong communication and stakeholder engagement skills across matrix structures
</li><li>Abiity to balance strategic leadership with hands-on execution in fast-moving digital programs
</li><li>Experienced in creating and implementing relevant policy and processes
</li><li>Ability to effectively coordinate, allocate and manage resource and projects throughout multiple teams
</li><li>Ability to effectively drive change in business, culture and technology by maintaining a close relationship with
</li><li>Diplomatic skills and ability to help senior business leader to see value, opportunities and risk beyond their own area of expertise.
</li><li>Commercial acumen. Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
</li>Capable of influencing people and talented in networking with cultural sensitivity.<br>
<li>
</li></ul><p><br>
<b>What we offer
</b></p><p>Aldar Education offers an attractive remuneration package including medical &amp; life insurance, flights, and education benefits. Our employees have access to a wide network of professionals and opportunities to lead and contribute to training others as well as developing themselves.
</p><p>Aldar Education is keen to hear from like-minded, forward-thinking leaders who would welcome the challenges and opportunities that we have to offer.
</p><p>This job description is not all-inclusive. Aldar Education reserves the right to amend this job description at any time. We are an equal opportunity employer, committed to a diverse and inclusive work environment. We are also mindful of our national development strategy and encourage UAE Nationals to join our company.
</p><p>Aldar Education is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. Offers of appointment are subject to satisfactory references and police clearance.</p></div>
<br><div><p><b>Main Duties
 </b></p><p><b>Student-Centered Digital Experiences
</b></p><ul><li>Design and deliver seamless, personalized digital journeys for students, parents, teachers, and staff across web, mobile, and in-school touchpoints.
</li><li>Enable experiences that unify learning, administration, wellbeing, and parent engagement, powered by education-specific CRM and LMS platforms.
</li><li>Integrate OpenAI NLP and LLM tools to support personalized tutoring, smart content generation, and enhanced classroom assistance.
</li></ul><p><b>Modern Digital Architecture
</b></p><ul><li>Own and evolve the education digital platform using:
</li><li>Frontend: Next.js, React
</li><li>Backend: Node.js
</li><li>Architecture: Serverless, Azure-native
</li><li>Integrations: Salesforce Education Cloud, iSAMS, PowerSchool, Moodle LMS, Salesforce Marketing Cloud
</li>Collaborate with Group Digital, Education Ops, and Group Technology for infrastructure alignment, platform scalability, and cybersecurity.<br>
<li>
</li></ul><p></p><p><b>Specific Duties
</b></p><p><b>Governance, Change Management &amp; Driving Implementation and Execution of Digital Operations
</b></p><ul><li>Defining and executing the digital transformation roadmap aligned with revenue and growth objectives.
</li><li>Identifying opportunities for digitalization and process optimization in admissions, retention, family engagement, student experience, and academic operations.
</li><li>Leading the implementation and optimization of key digital platforms (CRM, LMS, SIS, communication apps).
</li><li>Fostering a digital culture through literacy, adoption, and change management initiatives.
</li><li>Managing a portfolio of digital projects using agile methodologies to ensure scalability, sustainability, and measurable impact.
</li><li>Collaborating cross-functionally with academic, operational, and commercial teams to ensure solutions address real-world needs in the K12 education ecosystem.
</li><li>Overseeing cybersecurity, data privacy, and regulatory compliance (e.g., GDPR, FERPA), especially regarding minors&rsquo; and families&rsquo; sensitive data.
</li><li>Regularly reporting on progress and outcomes using relevant KPIs and performance dashboards.
</li></ul><p><b>Agile Product Leadership
</b></p><ul><li>Define and manage the digital education product roadmap, aligned with Aldar Education&rsquo;s strategic priorities and operational realities.
</li><li>Lead Agile teams through Jira-managed sprints, releases, and delivery cycles.
</li><li>Champion continuous learning, user feedback loops, and incremental product enhancements based on educator and student input.
</li></ul><p><b>Stakeholder Partnership &amp; Change Management
</b></p><ul><li>Act as the primary digital partner to the Aldar Education leadership team, ensuring digital programs directly support educational and administrative excellence.
</li><li>Align digital strategy with the needs of school heads, curriculum designers, IT, admissions, and parent engagement teams.
</li><li>Work with vendor partners, SaaS providers, and internal tech teams to ensure sustainable and secure integrations.
</li></ul><p><b>Performance &amp; Impact Measurement
</b></p><ul><li>Define and track key metrics: learning engagement, digital adoption, platform uptime, parent satisfaction, and academic outcomes linked to digital tools.
</li><li>Build dashboards and reporting tools to communicate digital impact to educators, executives, and regulators.
</li></ul><p><b>Governance, Budget &amp; Compliance
</b></p><ul><li>Manage the education digital transformation budget and ensure alignment with Aldar&rsquo;s broader enterprise architecture, data privacy, and compliance standards.
</li><li>Partner with legal and procurement teams to govern vendor relationships, licensing, and data sharing agreements.</li></ul></div>

Director - Digital Operations & Transformation

Pontoon Solutions

<div>
 <p>
  <strong>
   About the role
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Team Lead reports to the Program Director. This positions is responsible for the successful delivery of the MSP Program (both Recruitment and HR Operations) with focus on gathering and analysing business data from various sources.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What you&rsquo;ll be doing
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Leverage advanced MS Excel expertise to develop and deliver comprehensive monthly and quarterly reports.
  </li>
  <li>
   Collaborate closely with client-side stakeholders to align on requirements and deliverables.
  </li>
  <li>
   Support the Program Director by analyzing recruitment data and providing actionable recommendations.
  </li>
  <li>
   Monitor and ensure that the MSP programme consistently achieves defined objectives and performance metrics.
  </li>
  <li>
   Collect, validate, and synthesize business data from diverse sources to support strategic decision-making.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About you
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   2+ years&rsquo; experience in UAE / GCC market, knowledge of relevant local labor laws and 3rd party hiring practices and classifications
  </li>
  <li>
   International recruitment experience highly regarded
  </li>
  <li>
   Financial Services industry experience
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills
  </strong>
 </p>
 <ul>
  <li>
   Meet or exceed SLA&rsquo;s in accordance with the client contract, operations manual and team member effort estimation plans
  </li>
  <li>
   Advanced Excel (V-lookups, pivot tables) for worker and invoice data manipulation
  </li>
  <li>
   Strong stakeholder management and Level 2 escalation management skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education / Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree, or higher
  </li>
  <li>
   Qualifications in quality (e.g. LEAN Sigma) and/or project management (e.g. Prince2) advantageous
  </li>
 </ul>
 <p>
 </p>
</div>


Team Lead - MSP

New York University

<div>Position Summary:
<div><b><i>
UAE Nationals are encouraged to apply.</i></b></div><div></div><div><br>
New York University Abu Dhabi (NYUAD) seeks to appoint an Assistant Director of Athletics - Programming, reporting to the Director of Athletics.</div><div></div><div><br>
The Assistant Director of Athletics - Programming directs and oversees the safe, fun and inclusive programming for University Sports Teams UST, Campus Recreation &amp; Intramurals, and Physical and Health Education (PHE). Reporting to the Director of Athletics the role will lead the strategic planning, budget development, implementation plans, risk management and evaluation processes of the programming areas outlined and supervise a team of 5 staff to successfully deliver against the determined outputs.</div><div><br>
The postholder will work closely with the Assistant Director of Athletics, Facilities &amp; Operations to ensure all programs offered to students and the wider NYUAD community meet operational and facility requirements. Employee supervision and mentorship is critical for success and responsible for recruiting, training, supporting, task setting and monitoring and evaluation processes.</div><div><br>
In addition to providing consistent and regular activities, events and competition for our University Sports Teams, Campus Recreation &amp; Intramurals programs, the Associate Director will provide critical direction to the Physical &amp; Health Education Program. As Physical &amp; Health Education is an academic requirement for all students at NYUAD, the Assistant Director will work with the Director of Athletics and the Physical &amp; Health Education Manager to ensure that the program utilizes pedagogic best practice in the delivery of physical and health education and complies with NYUAD academic quality standards, requirements and processes in consultation with the Registrar and the Vice Provost&rsquo;s offices.</div><div><br>
The Assistant Director will be required to support the functions of the broader Student Affairs division with involvement in various committees and working groups. The position may require evening and weekends commitments during the academic year.</div><div><br>
The duties of this role may at times involve being exposed to data that may be sensitive in nature and require confidentiality.</div><div></div><div><b><br>
Key Responsibilities:</b></div><br>
<div></div><ul><li>
Ensures the adequate planning of all schedules of all University Sports events, including facility location approvals, required permits, equipment, and staffing</li><li>
Oversees all strategy, administrative and operational aspects of the programming areas</li><li>
Designs and helps program managers and coordinators implement recreational activities and events for students, faculty, and staff participants, individually or in groups</li><li>
Conducts ongoing evaluation of programs to ensure compliance with university, department, and program objectives</li><li>
Works with coaches, sports communications, athletics facilities &amp; operations and administrative support staff to understand, plan, and execute programming needs successfully</li><li>
Provides short- and long-term planning for the programming areas</li><li>
Proposes revised standard operating procedures and guidelines to athletic, recreational and PHE programming. Ensures that Physical &amp; Health Education aligns with the academic requirements and processes of the institution and continues to strategically enhance the program as per the Registrar and the Vice Provost&rsquo;s offices. Facilitates and maintains a supportive environment for participants.
<br>
Administrative and Other Duties Oversees and plans budgets for each programming area</li><li>
Ensures all policies and procedures are adhered to and updated as needed</li><li>
Participates in required professional development activities appropriate for experienced professionals in their field of expertise</li><li>
Manages program areas risk assessment processes and reports safety and risk issues to appropriate personnel, recommends improvements, and follows through to ensure that risks are appropriately managed and addressed</li><li>
Maintains flies, assesses data, records and prepares reports as necessary on all matters, including non-routine matters</li><li>
Employee Supervision Mentorship Recruits, hires, trains, supervises, and evaluates staff of all program areas</li><li>
Oversees and conducts training and orientation programs, guidance, instruction, and advising for staff and student leaders, individually or in groups, related to the best practices for programming in each area</li><li>
Encourages ongoing personal development of staff, regular check-ins and enables employee growth opportunities</li><li>
Responsible for role-modeling positive behaviors and leadership for student-athletes, coaches, employees, and participants</li><li>
External Stakeholder Engagement: Supports the Director of Athletics in fostering and developing relationships with other UAE based University Sports Departments, Abu Dhabi Sports Council, Abu Dhabi Department of Education &amp; Knowledge, Ladies Sports Federation, etc</li><li>
Create ties to community-based recreation and sports companies, facilities, clubs, teams and coaches that will enable increased students and NYUAD community engagement and participation in activities and events</li><li>
Student Affairs Divisional Support Represents Athletics on divisional committees and working groups</li><li>
Assist in divisional planning and professional development</li><li>
Support other areas of Student Affairs, student recruitment, orientations and graduation events.</li></ul><br>
<div></div>
Qualifications:
<div><b>
Required Education:</b></div><ul><li>
Bachelors Degree in Sports Management, Business Management, Education or equivalent training</li><li>
First Aid / CPR certification or willingness to obtain</li><li>
Proficiency in the use of computer applications relevant to job duties, including Microsoft office suite, Google Workspace, Adobe Creative Cloud.</li></ul><div><b>
Require Experience:</b></div><ul><li><div>
3+ years years of experience in Higher Education, Sports Management, Sports Programming</div></li><li><div>
Experience managing teams and planning and overseeing multiple programming areas</div></li><li><div>
Experience in strategic program management within a sports and recreation environment</div></li><li><div>
Experience sports coaching, teaching PHE or group fitness classes</div></li><li><div>
Skill in verbal and written communications and interpersonal relations</div></li><li><div>
Ability to delegate and give direction as needed</div></li><li><div>
Possess a high level of motivation</div></li><li><div>
Ability to work a flexible schedule</div></li><li><div>
Ability to work well in a team and in an unsupervised environment</div></li><li><div>
Problem-solving skills</div></li><li><div>
Ability to multi-task and work with frequent interruptions</div></li><li><div>
Skill in effective listening</div></li><li><div>
Excellent verbal communication skills, in the English language</div></li></ul><div><b>
Preferred Education:</b></div><ul><li>
Master's Degree in Sports Management, Business Management equivalent training</li><li>
Experience using service management platforms, content management systems and space booking/reservation software</li><li>
Leadership Training</li></ul><div><b>
Preferred Experience:</b></div><ul><li>
5+ years in Higher Education, Sports Management, Sports Programming</li><li>
Working with multiple areas including Environmental Health &amp; Safety, Risk Management, Compliance to assess and implement appropriate policies and procedures for various programs</li><li>
Ability to work in a fast-paced environment</li><li>
Ability to multitask, handle a variety of projects simultaneously and oversee multiple employees at once</li><li>
Advanced knowledge of program areas, event management and best practices of sports programming within Higher Education</li><li>
Ability to quickly identify, trouble shoot, and resolve problematic on-site situations and resolve conflicts</li></ul>
Additional Information:
<div>
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU&rsquo;s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.</div></div>

Assistant Director of Athletics, Programming - Athletics

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