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assistant project manager

operations manager

Al Eshoush

Job Opportunity: Operation Manager &ndash; Labor CampLocation: Abu DhabiPosition Overview: We are seeking a seasoned Operation Manager to lead and oversee the daily operations of our labor camp. The successful candidate will ensure operational efficiency, compliance with regulatory standards, and the well-being of all residents and staff.Key Responsibilities:<ul><li>Oversee all aspects of camp operations, including maintenance, logistics, and staff supervision.</li><li>Ensure compliance with labor laws, safety standards, and company policies.</li><li>Develop and implement operational processes to improve efficiency and service quality.</li><li>Monitor and report on operational performance, addressing issues proactively.</li><li>Manage relationships with vendors, contractors, and internal teams.</li><li>Ensure a safe, healthy, and well-organized living environment for all residents.</li></ul>Qualifications:<ul><li>Proven experience in operations management, preferably within labor camps or similar facilities.</li><li>Strong leadership, organizational, and problem-solving skills.</li><li>Knowledge of labor regulations, occupational health, and safety standards.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work under pressure in a dynamic environment.</li></ul>Job Type: Full-timeExperience:<ul><li>Operation Manager : 3 years (Required)</li></ul>Application Deadline: 02/10/2025

Operations Manager

Masarra

<div>
 
 The Operations Manager is responsible for the strategic planning and execution of all operational aspects related to tours, safaris, guides, and transportation. This includes ensuring that all assets, from vehicles to equipment, are operationally ready, and that all team members are well-trained and efficient. The role encompasses resource allocation, scheduling, logistics, and the continuous enhancement of guest experiences while maintaining safety, compliance, and high-quality standards. The Operations Manager is also responsible for coordinating with MICE groups to ensure tailored and seamless operations for larger, customized programs. This role includes analyzing operational performance, implementing efficiency measures, and driving the development of new services or itineraries to meet evolving market demands.
 
 
 
 
 
 
 Tour and Safari Management
 
 
 
 
 
 <ul>
 <li>
 Oversee the planning and execution of tours and safaris, ensuring exceptional guest experiences.
 </li>
 <li>
 Supervise tour guides, ensuring adherence to itineraries, safety protocols, and customer service standards.
 </li>
 <li>
 Analyze guest feedback and implement operational improvements.
 </li>
 </ul>
 
 
 
 
 
 Guide and Transport Oversight
 
 
 
 
 
 <ul>
 <li>
 Manage scheduling and assignments for guides and transport vehicles.
 </li>
 <li>
 Coordinate vehicle availability, maintenance, and driver assignments with relevant teams.
 </li>
 <li>
 Ensure compliance with safety regulations and guide certifications.
 </li>
 </ul>
 
 
 
 
 
 MICE Group Management
 
 
 
 
 
 <ul>
 <li>
 Collaborate with event planners to design bespoke tour and transport solutions for MICE groups.
 </li>
 <li>
 Coordinate resources to meet the specific needs of larger, time-sensitive group activities.
 </li>
 <li>
 Provide on-the-ground support for MICE-related operations.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Management
 
 
 
 
 
 <ul>
 <li>
 Collaborate with internal teams and external vendors for seamless operations.
 </li>
 <li>
 Prepare and report on operational KPIs to senior leadership.
 </li>
 </ul>
 
 
 
 
 
 Education and Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in operations management, Hospitality, or related field or equivalent.
 </li>
 </ul>
 
 
 
 
 
 Years of Experience
 
 
 
 
 
 <ul>
 <li>
 5+ years in operational roles, preferably in tourism or hospitality.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 
 
 
 <ul>
 <li>
 Strong leadership and organizational skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Knowledge of transportation logistics and tour planning.
 </li>
 <li>
 Proven ability to handle complex operations for large groups, including MICE.
 </li>
 </ul>
 
 
 
 
 
 Desirable
 
 
 
 
 
 <ul>
 <li>
 Experience working with MICE groups and delivering tailored solutions.
 </li>
 <li>
 Multilingual abilities, including proficiency Russian language
 </li>
 <li>
 Knowledge of sustainable tourism practices and safety regulations.
 </li>
 </ul>
 
 
</div>

Class Marine Boats Trading

We are seeking a proactive and experienced Operations Manager with a background in Mechanical Engineering or Business Administration to lead and optimize daily operations within our marine facility. The ideal candidate will have a strong understanding of marine engineering processes and operational workflows, with excellent leadership skills and fluency in English.Key Duties &amp; Responsibilities:<ul><li>Oversee Daily Operations: Manage all aspects of marine operations including vessel maintenance, repair schedules, manpower allocation, and resource planning.</li><li>Team Management: Lead and supervise technical and operational staff, including engineers, supervisors, and logistics personnel. Provide mentorship, training, and performance evaluations.</li><li>Project Coordination: Plan, monitor, and execute operational projects, ensuring deadlines, budgets, and quality standards are met.</li><li>Technical Oversight: Apply mechanical engineering knowledge to assess technical reports, resolve equipment issues, and support complex marine repair or maintenance tasks.</li><li>Client Communication: Serve as the primary point of contact for clients, ensuring clear and professional communication in English regarding project updates, timelines, and technical matters.</li><li>Budget Management: Assist in operational budgeting and cost control, track KPIs, and identify opportunities for efficiency and cost savings.</li><li>Vendor &amp; Stakeholder Coordination: Liaise with suppliers, contractors, port authorities, and classification societies to ensure smooth operations and compliance.</li></ul>Qualifications:<ul><li>Bachelor's degree in Mechanical Engineering or Business Administration (marine industry experience preferred).</li><li>Minimum of 3-5 years&rsquo; experience in operations or project management within the marine or ship repair industry.</li><li>Strong understanding of vessel systems, drydocking, logistics, and maritime safety regulations.</li><li>Proven leadership, organizational, and interpersonal skills.</li><li>Fluency in English &ndash; written and spoken &ndash; is essential.</li></ul>Job Type: Full-timePay: AED8,000.00 - AED10,000.00 per month

Tadweer Group

<div>
 
 Job Objective:
 
 
 
 
 
 To drive operational excellence in municipal waste management by ensuring optimal fleet utilization, seamless service delivery, and full compliance with regulatory standards across all municipal areas. Maximize resource efficiency, implement sustainable initiatives, and leverage data-driven insights to enhance performance, exceed service level commitments, and continuously improve operational efficiency, safety, and customer satisfaction, while supporting organizational growth and long-term objectives - aiming to establish a high-performing, compliant, and sustainable municipal waste operation that consistently delivers superior service to the community and stakeholders.
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Develop, upgrade, and implement comprehensive municipal waste operations plans and service delivery frameworks, aligning fleet deployment, scheduling strategies, and operational execution with customer SLAs and business objectives, ensuring consistent, efficient, and compliant waste collection and disposal services across all municipal areas.
 </li>
 <li>
 Ensure pre-collection activities by ensuring proper placement, labelling, accessibility, hygiene, and regular washing of bins and containers in all municipal areas, ensuring readiness for collection, preventing missed pickups, extending asset lifespan, and maintaining full regulatory compliance.
 </li>
 <li>
 Validate workload distribution, manpower allocation, and route planning by reviewing resource allocation models and performance outputs across all shifts and rosters, optimizing fleet utilization and reducing operational inefficiencies for municipal waste collection and disposal.
 </li>
 <li>
 Plan and execute fleet requirements of contract mobilizations, service transitions, and large-scale rollouts by managing job planning and coordinating resource scheduling, ensuring operational readiness that meets service start dates, customer requirements, and internal capacity for on-time and compliant service launch.
 </li>
 <li>
 Provide the Head of Municipal Operations with comprehensive operational insights for contract negotiations and renewals, including fleet readiness, service coverage capacity, workforce availability, performance metrics, compliance status, cost analysis, and GIS-based route optimization data, ensuring that all contractual commitments are operationally feasible, cost-effective, and aligned with organizational objectives.
 </li>
 <li>
 Direct and oversee daily operations across all municipal areas by guiding resource planning, scheduled services, emergency responses, and special projects, ensuring uninterrupted municipal waste collection and disposal.
 </li>
 </ul>
</div>

Orgwing 

Site Supervisor&#8239;&amp;&#8239;Operations Manager &ndash; Aluminum &amp; Glass Works (Installation, Maintenance &amp; CAD Planning)<ul><li>Lead all on&#8209;site activities for aluminum&#8209;frame and glass systems, translating CAD/shop drawings into clear work orders, assigning tasks, and coordinating crews, subcontractors, and material deliveries.</li><li>Oversee daily installation, repair, and preventive&#8209;maintenance work, ensuring strict compliance with safety protocols, building codes, and project&#8209;quality standards.</li><li>Manage site logistics&mdash;including inventory control, procurement, equipment upkeep, and cost&#8209;tracking&mdash;to keep resources flowing efficiently and budgets on target.</li><li>Conduct regular inspections, resolve technical/design issues on the spot, and implement corrective actions to maintain schedule integrity.</li><li>Compile concise daily/weekly operation reports, track key performance indicators (productivity, safety, cost), and communicate status updates to senior management and stakeholders.</li></ul>Job Type: Full-timePay: Up to AED5,500.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Aluminium &amp; Glass Installation Maintenenace: 1 year (Required)</li></ul>License/Certification:<ul><li>Driving Licence (Required)</li></ul>Willingness to travel:<ul><li>50% (Required)</li></ul>

Aurora Vision Group

<div>
 
 
 POSITION SUMMARY
 
 
 
 Reports directly to the CEO and works closely with secondary key stakeholders, including the CFO/COO, E-commerce Manager, Retail Manager, Finance, and Logistics teams. The Customer Service &amp; Operations Manager is primarily responsible for managing and elevating the entire customer care function across our D2C channels (ecommerce and retail). This role is at the heart of our customer-first promise: ensuring every issue is resolved seamlessly and every touchpoint reflects our brand values.
 
 
 
 
 
 The role requires a strong operator who can lead and align cross-functional teams (retail, e-commerce, digital product, logistics, finance) to resolve problems at their root cause, while continuously improving processes to anticipate customer needs. This is both a strategic and hands-on role&mdash;balancing daily resolution of escalations with building a framework for long-term customer satisfaction, loyalty, and operational efficiency.
 
 
 
 
 
 This Job Description intends to highlight the most critical areas of responsibility only and does not cover all aspects of the Position.
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 <ul>
 <li>
 Leads and manages the Customer Care/Service team, setting standards for service quality, speed, and resolution.
 </li>
 <li>
 Owns all customer issue escalations across ecommerce and retail, ensuring timely resolution and communication.
 </li>
 <li>
 Proactively drives cross-functional collaboration with Retail, E-commerce, Digital Product, Logistics, and Finance to eliminate friction and improve end-to-end customer experience.
 </li>
 <li>
 Develops, monitors, and reports on customer care KPIs (e.g., resolution time, NPS, repeat issues, CSAT).
 </li>
 <li>
 Implements systems, workflows, and tools that scale with PANGAIA&rsquo;s growth, ensuring operational excellence.
 </li>
 <li>
 Analyzes recurring customer pain points and partners with product, digital, and logistics teams to address structural issues.
 </li>
 <li>
 Establishes best practices for managing returns, refunds, exchanges, and special cases.
 </li>
 <li>
 Acts as the voice of the customer in decision-making forums, ensuring our brand values and promise are upheld.
 </li>
 <li>
 Drives training, knowledge-sharing, and empowerment across frontline teams (retail associates, ecommerce support).
 </li>
 </ul>
 
 
 
 
 
 SUCCESS METRICS/KPIs
 
 
 <ul>
 <li>
 Customer Satisfaction (CSAT)
 </li>
 <li>
 Net Promoter Score (NPS)
 </li>
 <li>
 Resolution Time
 </li>
 <li>
 First Contact Resolution
 </li>
 <li>
 Repeat Issues:
 </li>
 <li>
 Escalation Rate
 </li>
 <li>
 Returns &amp; Refund SLA
 </li>
 </ul>
 
 
 
 
 
 POSITION REQUIREMENTS
 
 
 
 
 EDUCATION &amp; EXPERIENCE
 
 
 <ul>
 <li>
 5+ years of experience in
 
 customer care, operations, or service excellence
 
 , ideally in premium fashion, retail, or ecommerce.
 </li>
 <li>
 Strong background in
 
 operational problem-solving and process improvement
 
 .
 </li>
 <li>
 Proven ability to
 
 influence and align cross-functional teams
 
 without direct authority.
 </li>
 <li>
 Excellent communication, stakeholder management, and escalation handling skills.
 </li>
 <li>
 Data-driven mindset, with experience using CRM/ticketing tools, analytics, and reporting systems.
 </li>
 <li>
 A balance of
 
 strategic leadership and hands-on execution
 
 , able to switch between detail and big picture.
 </li>
 <li>
 Passion for innovation, design, and building a customer-first culture.
 </li>
 </ul>
 
 
</div>

Customer Service Operations Manager

Earnest HR Consultancy

<div>
 
 The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Establish and maintain business standards for accuracy, productivity and reliability
 </li>
 <li>
 Manage the daily functions of the business
 </li>
 <li>
 Prepare annual performance review and reevaluate processes
 </li>
 <li>
 Ensure regulatory, compliance and legal rules are followed
 </li>
 <li>
 Manage budget to align with goals of business
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 7+ years of experience in a similar role
 </li>
 <li>
 Proficiency with Microsoft Office
 </li>
 <li>
 Strong organizational and communication skills
 </li>
 <li>
 Strong ability to multitask
 </li>
 <li>
 Comfort working with multiple groups within business
 </li>
 </ul>
 
 
</div>

Sales Operations Manager

Explore 877+ Operations manager in Abu Dhabi this October. Find roles across top companies and apply now to boost your career.

877 operations manager jobs IN Abu Dhabi

Operations Manager

Operations Manager

Operations Manager

Operations Manager

Operations Manager

Customer Service Operations Manager

Sales Operations Manager