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director of operations

Confidential

<div>
 
 
 
 Job Purpose:
 
 
 
 
 Responsible to manage, lead and develop strategically-oriented operational platforms that mean to efficient delivery FM and EM services in the regional markets, with the objective of prioritizing and optimizing the resulting value from contracted scopes, consistent with the strategy of the client organizations and within the resource capabilities required for that. To build collaboration and support across managed portfolios to effectively blend a need for formal and structured processes with clients desire to quickly respond to the needs of stakeholders involved. Primly account to the strategic fulfillment of operations within the assigned portfolio of assets/ buildings at Contract Sites in assigned Regions while implementing best supplier and customer relationship management, facilities management, building energy services management, maintenance, that improve the overall operational efficiency of managed assets, maintain high customer satisfaction, and help achieve business objectives.
 
 
 
 
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 Operations &amp; Facilities Management
 
 
 <ul>
 <li>
 Monitor SLAs for the portfolio of assets, and ensure that they are aligned to service delivery, customer expectations, and expectations from suppliers / service partners in order to achieve quality service delivery, effective supplier relationship management, and profitability.
 </li>
 <li>
 Monitor service delivery performance and participate in the evaluation of suppliers&rsquo; performance for Sites in the assigned Regions to ensure the selection of appropriately qualified service providers/ contractors at the optimum price in order to deliver the expected quality of service.
 </li>
 <li>
 Monitor resource utilization for Site Operations in the assigned Regions to ensure that the right number and talent is available for running operations (civil works, mechanical works, electrical works, landscaping, building inspections, etc.), accomplishing targets, improving customer satisfaction, and achieving business objectives.
 </li>
 <li>
 Monitor and control the execution of maintenance contracts, review the preventive and corrective maintenance programs, and supervise the implementation by employees or assigned contractor(s) through reviewing reports and spot-checking as appropriate to ensure the provision of quality maintenance works to the assets/ facilities (including maintenance to BMS, chillers, generators, HVAC, IT, etc.).
 </li>
 <li>
 Monitor the process of quotation requests, and the preparation of Purchase Orders and Vendor Contracts, approve same, and ensure that the purchasing process is optimized to guarantee the provision of products/ services to the company/ customer on time and avoid any operational delays.
 </li>
 <li>
 Ensure that the Annual Leave Planer is completed to have a holistic view on forecasted leaves and employees&rsquo; availabilities throughout the year so as to guarantee that the appropriate resourcing is done and that business operations do not get interrupted.
 </li>
 </ul>
 
 
 Leadership
 
 
 <ul>
 <li>
 Participate and recommend actions to maximize the effective achievement of the Site Contract&rsquo;s objectives through leading the Site Operations team in the assigned Regions, by setting individual objectives, managing performance, developing and motivating staff, and providing formal and informal feedback and appraisals in order to maximize the subordinates&rsquo; and the business unit&rsquo;s performance.
 </li>
 </ul>
 
 
 Organization Structure
 
 
 <ul>
 <li>
 Contribute and assist the Country Director in defining an optimum structure for the division so that resources are optimally utilized and communication takes place in an efficient manner.
 </li>
 </ul>
 
 
 Budgets &amp; Plans
 
 
 <ul>
 <li>
 Participate in the budgeting process for the Site Operations business unit and monitor financial performance versus the budget so that the business is aware of anticipated costs/ revenues, areas of unsatisfactory performance and potential areas of cost reduction are identified, and performance improvement opportunities are realized.
 </li>
 <li>
 Lead and manage Sites in the assigned Regional Operations departments while ensuring the planning and allocation of all resources, and the implementation of the appropriate standards and controls to ensure that all activities are carried out in an efficient and effective manner to meet and exceed objectives.
 </li>
 <li>
 Discuss &ldquo;Site-Specific-Budgets&rdquo; with customers including CAPEX for example, advise the customers on expenditures, opportunities for cost reductions, and the viability/ feasibility of changing/ buying assets (such as changing a chiller for example) to ensure customers&rsquo; budgeting is as appropriate and as accurate as possible.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 20+ years&rsquo; experience in operations management including 5 years in Executive role
 </li>
 <li>
 Exposure to Maintenance and Facilities Management especially in the areas of operations planning, HSEEQ, supplier relations management, client relations management, maintenance, and contract management
 </li>
 </ul>
 
 
</div>

Director of Operations

Foreground LLC

Foreground is partnering with a global events company to recruit a logistics-savvy, systems-oriented, and execution-obsessed Head of Operations, based in Riyadh. This is a mission-critical role that ensures the operational foundation is set up to support large-scale projects across Saudi Arabia, balancing agility with compliance, and creativity with structure.Reporting to the Country Director and collaborating with Finance, Production, HR, and Legal, the Head of Operations will oversee resourcing, vendor contracts, local licensing, supply chain processes, and internal SOP development. Key Responsibilities <ul><li>Set up and manage the operational infrastructure for the agency in Saudi Arabia, including staffing models, office logistics, vendor frameworks, and resourcing plans.</li><li>Oversee procurement, logistics, warehousing, transport, and on-site coordination across all live projects.</li><li>Build internal processes, templates, and reporting tools that support visibility, cost control, and operational excellence.</li><li>Manage relationships with legal counsel, PROs, and government entities to ensure permits, visas, and regulatory matters are in order.</li><li>Collaborate closely with project managers and production teams to ensure seamless event delivery from brief to breakdown.</li><li>Lead crisis response planning and real-time issue resolution for operational challenges.</li></ul> Ideal Profile <ul><li>12+ years in events operations, project logistics, or agency operations in Saudi Arabia or the wider GCC.</li><li>Proven track record in managing multi-supplier ecosystems, event logistics planning, and high-volume delivery environments.</li><li>Strong knowledge of KSA regulations, event permitting, labor laws, and compliance protocols.</li><li>Bilingual preferred, fluent in English and Arabic</li></ul> Required Skills <ul><li>Licensing</li><li>Compliance</li><li>Operations</li><li>Creativity</li><li>Logistics</li><li>Operational Excellence</li><li>Cost Control</li><li>Templates</li><li>Arabic</li><li>Supply</li><li>Government Infrastructure</li><li>Procurement</li><li>Regulations</li><li>Finance</li><li>Planning</li><li>English</li></ul>

Head of Operations (EHO001)

Confidential Government

<div>
 
 
 Board &amp; Committees Operations Director:
 
 
 <ol>
 <li>
 Legal degree from KSA or a leading institutions Out of Kingdom such as USA, UK.
 </li>
 <li>
 More than 5 years of experience in Board Secretariat.
 </li>
 <li>
 Experience in leading organizations such as PIF, STC, Red Sea, Deriyyah, Alat, Ceer, Banks, &hellip;etc.
 </li>
 <li>
 Fluency in both Arabic and English, with excellent written and verbal communication skills.
 </li>
 <li>
 Excellent stakeholder management skills.
 </li>
 <li>
 Earlier managerial experience in leading a team.
 </li>
 <li>
 Experience in using Board Secretariat IT systems (e.g., Convene).
 </li>
 <li>
 Consulting firm experience is preferred.
 </li>
 <li>
 It&rsquo;s important to ensure the candidate understands the nature of work and the requirement that they work at all time when needed based on Board &amp; Committee meetings schedule.
 </li>
 </ol>
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ol>
 <li>
 Identify/ review meeting agenda requirements and best approach to structure the meeting.
 </li>
 <li>
 Reviewing the Board &amp; Committees packs and reports to ensure the highest quality in the presentations, comprehensiveness of reports, appropriateness and clarity of resolutions, and alignment and compare proposed resolutions with legacy relevant resolutions and directions.
 </li>
 <li>
 Organize, manage and facilitate Board &amp; Committees meetings from all logistical and alignment aspects to ensure smoothness, pre-alignment and success of meetings.
 </li>
 <li>
 Draft Board and Committees MoM, alignment with relevant stakeholders including shareholder and members.
 </li>
 <li>
 Develop needed briefing packs to members and memos in line with company governance.
 </li>
 <li>
 Arrange dry-runs with members.
 </li>
 <li>
 Manage the onboarding process of new members.
 </li>
 <li>
 Manage the training/ development of members, including alignment with all relevant stakeholders on this matter.
 </li>
 <li>
 Manage the compensations process of members.
 </li>
 <li>
 Fully manage the relationship with Board and Committee members to ensure to ensure members satisfaction.
 </li>
 <li>
 Manage relationship with PIF regarding Board &amp; Committees operations.
 </li>
 <li>
 Manage and oversee subsidiaries Board Secretariat to ensure compliance with the group requirements and flow of decisions from subsidiaries to the group Board &amp; Committees, and develop guidelines on this regard.
 </li>
 <li>
 Manage the General Assembly of the company and its future subsidiaries.
 </li>
 <li>
 Maintain and update Board Secretariat IT systems (e.g., Convene) and provide technical support to members as needed.
 </li>
 <li>
 Maintain an organized and up-to-date repository of meeting documents, resolutions, and other relevant materials.
 </li>
 </ol>
 
 
</div>

Board & Committees Operations Director

Gastronomica ME

<div>
 
 
 Position Summary:
 
 
 
 Country Manager is accountable for achieving annual operating profit goals through driving sales, developing and retaining talent and achieving consistent operational excellence. He has to be instrumental in executing strategic plans, while championing guest satisfaction, employee motivation and positive fiscal results.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 Formulate and develop the business directions, objectives, targets and plans within the regions for the responsible brands.
 </li>
 <li>
 Drive business development and expansion strategies in the assigned region to further strengthen the Company&rsquo;s market position.
 </li>
 <li>
 Direct and manage overall operations of restaurants through on-site visits and analysis of reports. Ensure that restaurants achieve financial commitments and guest satisfaction standards.
 </li>
 <li>
 Provide strategic and tactical guidance on developing restaurant operations, including service, food preparation, sales, guest relations, safety/security, marketing and brand development.
 </li>
 <li>
 Ensure direct reports perform promptly and properly. This includes preparing/overseeing and submitting accurate daily/weekly/monthly paperwork, ensuring cash handling procedures, maintaining and controlling of restaurant assets, maintaining food and beverage inventory, compiling with laws, regulations and guidelines, adhering to the restaurant operating budget, and managing service contracts.
 </li>
 <li>
 Work with restaurant operations to enforce government requirements, health and safety codes, food brand inspection standards and company policies, procedures and standards that apply to the conduct of business. Performs and/or directs the development of guidelines for food safety and related products. Ensures appropriate equipment maintenance and sanitation standards.
 </li>
 <li>
 Review and monitor expenditures within each restaurant.
 </li>
 <li>
 Analyze systems and procedures for continual improvement of earning goals. Provide strategic direction for sales, operations and promotions.
 </li>
 <li>
 Provide strategic and operational leadership for human resources and administration. Act as a trusted advisor; serve as a key driver of organizational development, environment, and culture; develop/manage the operations and human resources team. Develop, lead, and manage an organization-wide strategy and program for staff recruitment and development.
 </li>
 <li>
 Collaborate closely with departments&rsquo; heads to identify areas for improvement.
 </li>
 <li>
 Work closely with Finance Department to review and approve monthly costs of employee benefits, consulting contracts, leases, vendors&rsquo; payments, payroll changes and other.
 </li>
 <li>
 Supervise the development and maintenance of the office and information technology systems alongside the IT Department, including network management, database management, staff training, vendors and consultant&rsquo;s management, inventory, and procurement.
 </li>
 <li>
 Coordinate all purchase activities and ensure all standards are met.
 </li>
 <li>
 Provide effective leadership and oversight of the business operations to ensure smooth operation of the office and all departments follow the company direction and legal requirements.
 </li>
 <li>
 Upkeep of the image, standards, and principle of the organization, keeping a transparent easily accessible style of management.
 </li>
 <li>
 Implement the Company operational procedures, policies and standards.
 </li>
 <li>
 Lead company and staff performance on a regular basis to ensure long-term achievement of the plans within the region.
 </li>
 <li>
 Build strong management team and relationship. Manage the manpower effectively and to ensure high service standard and high team spirit among staff.
 </li>
 <li>
 Manage employee performance through activities such as career development, coaching and counseling, employee relations, goal setting and performance appraisal, succession planning and administration. Strategically develop key talent within the organization.
 </li>
 <li>
 Control and approve all duty roasters, staff leaves, offs and other employee benefits.
 </li>
 <li>
 Review and analyze periodical financial operations, financial reporting in order to further plan and modify strategically the operational activities.
 </li>
 <li>
 Accountability for signing documents, wherever applicable, that compliance with financial, legal and government rules and regulations.
 </li>
 <li>
 Manage the bottom line to ensure expected level of profitability for the organization.
 </li>
 <li>
 Develop effective investment strategies, as well as a conservative approach to the cost/expense side of the business.
 </li>
 <li>
 Responsible for setting operational budgets and yearly targets after discussing with the management. Should motivate staff constantly and continuously to achieve them.
 </li>
 <li>
 Establish industry presence, create visibility and impact with industry groups and leaders
 </li>
 <li>
 Align and focus the efforts of organizational or departmental units to support the business objectives.
 </li>
 <li>
 Lead change by utilizing your understanding of major organizational or industry transitions to define and communicate what the organization must do to support these changes.
 </li>
 <li>
 Keep tab on the chefs to ensure quality, quantity and consistency of all food and beverages served in the restaurant.
 </li>
 <li>
 Should monitor closely and continuously the activities of all unit/department heads and ensure smooth running of the office and also the restaurants; regionally
 </li>
 <li>
 Should keep all records and tabs as required by the management.
 </li>
 <li>
 Should constantly be in touch with all the latest trends in the industry and acquire all necessary skills as the company keeps growing.
 </li>
 <li>
 As the company grows, organize staff, allocate resources, execute controls, and systemize daily functioning and maintain efficient MIS in multi-unit, multi - concept operations.
 </li>
 <li>
 Assist management in the development of new concepts.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Experience in setting up and opening up new restaurants.
 </li>
 <li>
 Ability to work in a fast-paced, international environment with hands-on &ldquo;stretch-goal&rdquo; style.
 </li>
 <li>
 Must have a positive attitude and be enthusiastic to learn.
 </li>
 <li>
 Willing to champion new ideas, acting as a catalyst of change, being creative, dynamic and adaptable.
 </li>
 </ul>
 
 
 Experience
 
 :
 
 <ul>
 <li>
 Minimum 10 years. Minimum 5 years of Directorial experience in multi-unit, high-volume, top-quality restaurant chain/hotel.
 </li>
 </ul>
</div>

Country Manager - KSA

ESM - Events and Sports Management

<div>
 
 We are looking for an experienced and strategic
 
 Head of Operations (KSA)
 
 to lead and expand ESM&rsquo;s sports academy operations across the Kingdom of Saudi Arabia. You will be responsible for establishing the full operational framework, ensuring service excellence, driving commercial growth, and maintaining strong partnerships with venues and authorities.
 
 
 
 
 
 This role is ideal for a results-driven leader with strong operational expertise, regional experience, and a passion for building high-performing teams. If you are ready to take ownership of ESM&rsquo;s expansion in KSA and deliver exceptional operational standards, we want to hear from you. To apply, please share your CV and cover letter directly through the email provided below.
 
 
 
 
 
 
 Key Objectives
 
 
 <ul>
 <li>
 Successfully establish ESM&rsquo;s KSA entity, including all licensing, government registrations, and operational infrastructure.
 </li>
 <li>
 Oversee the operational management of all academies, ensuring consistent delivery of high-quality programmes and customer satisfaction.
 </li>
 <li>
 Drive commercial growth by expanding enrolments, improving retention, and increasing revenue across all sports.
 </li>
 <li>
 Secure, maintain, and develop strong venue partnerships with schools, compounds, and sports facilities.
 </li>
 <li>
 Ensure full compliance with Saudi laws, safety standards, safeguarding requirements, and internal company policies.
 </li>
 <li>
 Build and lead a high-performing operations team, ensuring effective recruitment, training, and performance management.
 </li>
 <li>
 Maintain excellent customer service standards, resolve escalated issues, and ensure brand consistency across all sites.
 </li>
 <li>
 Oversee safety systems, SOPs, risk assessments, and health and safety practices to ensure safe and compliant operations.
 </li>
 </ul>
 
 
 
 
 
 Set of Required Skills, Knowledge and Behaviours
 
 
 
 
 Desired Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Sports Management, Operations, or related field
 </li>
 </ul>
 
 
 Desired Experience
 
 
 <ul>
 <li>
 Minimum 5 years of operations management experience, preferably in sports, education, or service industries
 </li>
 <li>
 Prior GCC experience required; KSA experience strongly preferred
 </li>
 <li>
 Proven track record of managing multi-site operations and leading large teams
 </li>
 </ul>
 
 
 Job-Specific Knowledge &amp; Skills
 
 
 <ul>
 <li>
 Arabic speaker (preferred)
 </li>
 <li>
 Leadership and people management
 </li>
 <li>
 Operational excellence
 </li>
 <li>
 Relationship building and stakeholder management
 </li>
 <li>
 Strong customer service orientation
 </li>
 <li>
 Confidentiality and non-disclosure
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Proactive and problem-solving skills
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
 <ul>
 <li>
 A competitive monthly salary ranging from 20,000&ndash;21,000 SAR (inclusive of all allowances)
 </li>
 <li>
 Annual flight allowance
 </li>
 <li>
 Private medical insurance
 </li>
 <li>
 End of service benefit
 </li>
 <li>
 Access to lifestyle discounts
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 If you are ready for this exciting challenge, please email Careersksa@esm.ae , quoting reference
 
 HOKSA-Dec25
 
 . Please include your covering letter, your CV, and any relevant supporting documents or certifications.
 
</div>

Head of Operations

ESM - East Sports Management

We are looking for an experienced and strategic Head of Operations (KSA) to lead and expand ESM&rsquo;s sports academy operations across the Kingdom of Saudi Arabia. You will be responsible for establishing the full operational framework, ensuring service excellence, driving commercial growth, and maintaining strong partnerships with venues and authorities.This role is ideal for a results-driven leader with strong operational expertise, regional experience, and a passion for building high-performing teams. If you are ready to take ownership of ESM&rsquo;s expansion in KSA and deliver exceptional operational standards, we want to hear from you. To apply, please share your CV and cover letter directly through the email provided below.Key Objectives<ul><li>Successfully establish ESM&rsquo;s KSA entity, including all licensing, government registrations, and operational infrastructure.</li><li>Oversee the operational management of all academies, ensuring consistent delivery of high-quality programmes and customer satisfaction.</li><li>Drive commercial growth by expanding enrolments, improving retention, and increasing revenue across all sports.</li><li>Secure, maintain, and develop strong venue partnerships with schools, compounds, and sports facilities.</li><li>Ensure full compliance with Saudi laws, safety standards, safeguarding requirements, and internal company policies.</li><li>Build and lead a high-performing operations team, ensuring effective recruitment, training, and performance management.</li><li>Maintain excellent customer service standards, resolve escalated issues, and ensure brand consistency across all sites.</li><li>Oversee safety systems, SOPs, risk assessments, and health and safety practices to ensure safe and compliant operations.</li></ul>Set of Required Skills, Knowledge and BehavioursDesired Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Sports Management, Operations, or related field</li></ul>Desired Experience<ul><li>Minimum 5 years of operations management experience, preferably in sports, education, or service industries</li><li>Prior GCC experience required; KSA experience strongly preferred</li><li>Proven track record of managing multi-site operations and leading large teams</li></ul>Job-Specific Knowledge &amp; Skills<ul><li>Arabic speaker (preferred)</li><li>Leadership and people management</li><li>Operational excellence</li><li>Relationship building and stakeholder management</li><li>Strong customer service orientation</li><li>Confidentiality and non-disclosure</li><li>Excellent communication and interpersonal skills</li><li>Proactive and problem-solving skills</li></ul>What We Offer<ul><li>A competitive monthly salary ranging from 20,000&ndash;21,000 SAR (inclusive of all allowances)</li><li>Annual flight allowance</li><li>Private medical insurance</li><li>End of service benefit</li><li>Access to lifestyle discounts</li></ul>How to ApplyIf you are ready for this exciting challenge, please email Careersksa @ esm.ae , quoting reference HOKSA-Dec25. Please include your covering letter, your CV, and any relevant supporting documents or certifications.Job Type: Full-timePay: &#65020;20,000.00 - &#65020;21,000.00 per monthApplication Question(s):<ul><li>Have you previously managed multi-site operations?</li><li>Do you have experience working in the GCC?</li><li>Do you have experience working in Saudi Arabia (KSA)?</li><li>Do you have experience working in sports, education, or service-based industries?</li><li>What is your notice period?</li><li>Did you submit your CV and Cover letter to the email address provided below?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>operations management: 5 years (Required)</li></ul>Language:<ul><li>arabic (Required)</li></ul>Location:<ul><li>Riyadh (Preferred)</li></ul>

<div>
 
 
 Job Summary
 
 
 
 We are seeking an experienced and strategic Vice President of Operations to lead the operational performance of multiple projects and business units. The ideal candidate will oversee project delivery, operational efficiency, resource planning, and continuous improvement initiatives. This role requires strong leadership, commercial awareness, and extensive experience in construction, infrastructure, or landscape operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Provide strategic direction and leadership to all operational departments, ensuring alignment with organizational goals.
 </li>
 <li>
 Oversee end-to-end project execution, ensuring projects are delivered on time, within budget, and in accordance with quality and safety standards.
 </li>
 <li>
 Develop and implement operational policies, procedures, and performance metrics to enhance efficiency across all functions.
 </li>
 <li>
 Lead resource planning including manpower, equipment, and material allocation for multiple concurrent projects.
 </li>
 <li>
 Drive cost optimization initiatives and monitor financial performance of operational activities.
 </li>
 <li>
 Ensure strict compliance with safety, quality, and regulatory standards across all sites.
 </li>
 <li>
 Lead senior project teams, providing coaching, direction, and performance management.
 </li>
 <li>
 Establish strong relationships with clients, consultants, government entities, and key stakeholders.
 </li>
 <li>
 Oversee procurement strategies, subcontractor management, and vendor evaluation.
 </li>
 <li>
 Implement risk management frameworks to identify, assess, and mitigate operational risks.
 </li>
 <li>
 Monitor project progress through regular reporting, audits, and site visits.
 </li>
 <li>
 Support business development and tendering teams with operational insights, methodologies, and project execution plans.
 </li>
 <li>
 Lead continuous improvement programs to enhance operational excellence and organizational capability.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering, Construction Management, or related field; Master&rsquo;s degree is an advantage.
 </li>
 <li>
 Extensive experience (typically 20+ years) in operations management within construction, infrastructure, or landscape industries.
 </li>
 <li>
 Proven track record in overseeing large-scale projects and multi-site operations.
 </li>
 <li>
 Strong leadership, strategic thinking, and decision-making skills.
 </li>
 <li>
 Deep understanding of project management, cost control, procurement, and quality systems.
 </li>
 <li>
 Excellent communication, negotiation, and stakeholder management abilities.
 </li>
 <li>
 Ability to lead and inspire diverse teams and drive organizational performance.
 </li>
 </ul>
 
 
</div>

Vice President Operations

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2341 director of operations jobs IN Room Dining Four Seasons Hotel Riyadh Jobs In Riyadh

Director of Operations

Head of Operations (EHO001)

Board & Committees Operations Director

Country Manager - KSA

Head of Operations

Head of Operations

Vice President Operations