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operations manager

Rukham Co

Job TitleOperations ManagerJob PurposeTo lead and manage the company&rsquo;s daily operations efficiently, ensuring high performance and quality standards, and continuously improving operational processes to support the organization&rsquo;s strategic goals.Key Responsibilities<ul><li>Oversee daily operations and ensure smooth and efficient workflow.</li><li>Develop and improve operational procedures to increase productivity and reduce costs.</li><li>Prepare operational plans and ensure their execution in line with the company&rsquo;s strategy.</li><li>Manage, guide, and evaluate the performance of operational teams.</li><li>Coordinate with other departments (Finance, HR, Sales, etc.) to ensure operational alignment.</li><li>Monitor key performance indicators (KPIs), analyze results, and implement corrective actions.</li><li>Ensure compliance with internal policies, quality standards, and safety regulations.</li><li>Manage operational budgets and control costs.</li><li>Proactively identify and resolve operational challenges and issues.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Engineering, or a related field (Master&rsquo;s degree preferred).</li><li>Minimum of (5) years of experience in operations management or a related role.</li><li>Proven experience in process improvement and performance management.</li><li>Strong planning, organizational, and decision-making skills.</li></ul>Required Skills<ul><li>Effective leadership and team-building abilities.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to work under pressure and manage priorities.</li><li>Excellent written and verbal communication skills.</li><li>Proficiency in relevant operational systems and technologies.</li></ul>Job Type: Full-time

Operations Manager

Systems Arabia

<div>
 
 
 
 Job Summary:
 
 
 
 
 The Operations Subject Matter Expert will be responsible for advising on operational best practices, regulatory requirements, and emerging trends in the banking sector, with a particular focus on the KSA market. Work closely with Program management, Operations teams, and Regulatory teams to improve business operations, mitigate risks, and contribute to the overall success of the program. This individual will act as a key advisor on complex banking operations issues and help lead initiatives related to process improvements, system integration, and regulatory compliance.
 
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 Expertise in Banking Operations:
 
 
 <ul>
 <li>
 Provide expert-level knowledge and guidance on all aspects of banking operations, including transaction processing, account management, financial reporting, and reconciliation.
 </li>
 <li>
 Serve as the go-to advisor for internal teams, senior leadership, and stakeholders on best practices, industry trends, and emerging challenges in the banking sector, particularly within KSA.
 </li>
 </ul>
 
 
 Regulatory Compliance &amp; Local Requirements:
 
 
 <ul>
 <li>
 Ensure that all banking operations are compliant with local regulations and standards set by the Saudi Central Bank (SAMA), Ministry of Finance, and other relevant government bodies.
 </li>
 <li>
 Advise on regulatory changes, ensuring timely adjustments to internal processes and systems.
 </li>
 <li>
 Support the preparation for audits and inspections related to banking operations, ensuring compliance with all applicable laws and regulations.
 </li>
 </ul>
 
 
 Operational Strategy &amp; Process Optimization:
 
 
 <ul>
 <li>
 Lead initiatives to streamline and optimize banking operations, improving efficiency and reducing costs while maintaining compliance.
 </li>
 <li>
 Analyze current operational workflows and propose process enhancements based on industry best practices and technological advancements.
 </li>
 <li>
 Advise on system implementations, upgrades, or replacements to ensure operational excellence.
 </li>
 </ul>
 
 
 Risk Management &amp; Issue Resolution:
 
 
 <ul>
 <li>
 Identify and address potential risks in banking operations, providing recommendations for risk mitigation strategies.
 </li>
 <li>
 Assist in resolving complex operational issues by offering expert insights, contributing to root cause analysis, and developing corrective action plans.
 </li>
 </ul>
 
 
 Training &amp; Knowledge Transfer:
 
 
 <ul>
 <li>
 Develop and deliver training programs for internal teams to improve operational knowledge and understanding of banking procedures, policies, and regulatory requirements.
 </li>
 <li>
 Mentor and coach staff, sharing industry expertise and fostering a culture of continuous learning within the organization.
 </li>
 </ul>
 
 
 Collaboration with Stakeholders:
 
 
 <ul>
 <li>
 Work closely with cross-functional teams (e.g., IT, compliance, risk, customer service) to ensure seamless integration of operational processes across departments.
 </li>
 <li>
 Build and maintain relationships with key external stakeholders, including regulatory authorities, industry associations, and third-party vendors, to stay informed about industry trends and regulatory changes.
 </li>
 </ul>
 
 
 Market Insights and Innovation:
 
 
 <ul>
 <li>
 Stay abreast of developments in the Saudi banking sector, including technological innovations, regulatory updates, and economic trends.
 </li>
 <li>
 Provide thought leadership on how these changes impact banking operations and contribute to the bank&rsquo;s strategic objectives.
 </li>
 </ul>
 
 
 Reporting &amp; Analysis:
 
 
 <ul>
 <li>
 Provide detailed reports and presentations to senior leadership on operational performance, emerging risks, and recommendations for improvements.
 </li>
 <li>
 Lead the analysis of operational data, identifying trends, gaps, and opportunities for improvement.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Banking, or a related field. Master&rsquo;s degree or professional certifications (e.g., Certified Operations Manager, Lean Six Sigma) is a plus.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum of 10 years of experience in banking, with at least 5-8 years in a senior or advisory role in Banking Operations department within the KSA.
 </li>
 <li>
 In-depth understanding of local banking regulations and compliance requirements, particularly those set by SAMA.
 </li>
 <li>
 Proven track record in improving banking operations, risk management, and process optimization.
 </li>
 <li>
 Experience in managing cross-functional projects and leading operational change initiatives.
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Strong knowledge of banking systems, operations workflows, and financial products.
 </li>
 <li>
 Expertise in regulatory compliance within KSA (SAMA regulations, AML, FATF, etc.).
 </li>
 <li>
 Exceptional problem-solving, analytical, and critical thinking skills.
 </li>
 <li>
 Proficiency in banking software, core banking systems, and data analysis tools.
 </li>
 <li>
 Excellent communication, interpersonal, and presentation skills.
 </li>
 <li>
 Ability to lead teams and mentor staff effectively.
 </li>
 <li>
 Fluency in both Arabic and English (preferred).
 </li>
 </ul>
 
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Advanced certifications in banking operations or risk management (e.g., CFA, FRM, Certified Bank Auditor).
 </li>
 <li>
 Experience with digital banking and FinTech innovations as they relate to operational processes.
 </li>
 <li>
 Strong network within the banking industry in Saudi Arabia and the wider GCC region.
 </li>
 <li>
 Project management experience with knowledge of Agile or other methodologies.
 </li>
 </ul>
</div>

Ailoo

Operations Manager (Riyadh)Role OverviewAiloo is seeking an Operations Manager to build and oversee our operational function ahead of launch. This role will be responsible for customer support, driver operations, and city-level execution to ensure service quality and marketplace stability.This is a hands-on leadership role for someone experienced in mobility, ride-hailing, or consumer marketplaces.Key Responsibilities<ul><li>Establish support processes and service standards</li><li>Manage ticket resolution times and quality control</li><li>Handle escalations and service recovery</li><li>Oversee driver onboarding, verification, and activation</li><li>Monitor driver performance and compliance</li><li>Improve driver engagement and retention</li><li>Ensure operational readiness before launch</li><li>Monitor trip completion rates, cancellations, and response times</li><li>Coordinate field support when needed</li><li>Define and track operational KPIs</li><li>Build reporting systems and dashboards</li><li>Identify and resolve operational bottlenecks</li></ul>Requirements<ul><li>4&ndash;7+ years&rsquo; experience in operations (ride-hailing, mobility, or marketplaces preferred)</li><li>Experience building and managing teams</li><li>Strong problem-solving and organizational skills</li><li>KPI-driven mindset</li><li>Comfortable working in a startup environment</li><li>Arabic &amp; English required</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What's your current notice period?</li><li>What are your salary expectations?</li></ul>Experience:<ul><li>Operations: 3 years (Preferred)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>

Operations Manager (Riyadh)

aljeel Medical

<div>
 
 
 Job Purpose:
 
 
 
 The NUPCO Manager oversees all operational and commercial activities related to NUPCO, ensuring smooth execution of purchase orders, on-time supply, accurate reporting, and full alignment with internal departments a, manufacturers and NUPCO. The role ensures revenue achievement, resolves supply delays, and supports the team to meet NUPCO&rsquo;s operational and commercial requirements.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 1. NUPCO Reporting &amp; Coordination
 
 
 <ul>
 <li>
 Monitor and review all NUPCO-related reports on a daily, weekly, and monthly basis.
 </li>
 <li>
 Ensure accurate and timely submission of required NUPCO data and documentation.
 </li>
 <li>
 Maintain continuous communication with NUPCO to address updates, inquiries, and follow-ups.
 </li>
 </ul>
 
 
 2. Purchase Order (PO) Management
 
 
 <ul>
 <li>
 Follow up on all supplied (delivered) POs and ensure proper documentation.
 </li>
 <li>
 Monitor new purchase orders and ensure timely approval of new PRs/POs.
 </li>
 <li>
 Review and approve all new purchase requests.
 </li>
 <li>
 Follow up on partial deliveries and ensure closure or completion of remaining quantities.
 </li>
 <li>
 Track pending and overdue purchase orders and escalate delays when necessary.
 </li>
 </ul>
 
 
 3. Supply &amp; Inventory Control
 
 
 <ul>
 <li>
 Ensure accurate stock levels for NUPCO items and monitor warehouse inventory.
 </li>
 <li>
 Follow up with suppliers and manufacturers to open new orders and confirm timelines.
 </li>
 <li>
 Follow up on inbound shipments, delivery schedules, and supply confirmations.
 </li>
 <li>
 Resolve any supply chain delays or discrepancies with internal teams and warehouses.
 </li>
 </ul>
 
 
 4. Revenue &amp; Financial Performance
 
 
 <ul>
 <li>
 Ensure monthly and quarterly revenue achievement from all NUPCO business.
 </li>
 <li>
 Monitor sales revenue (POD) and ensure full realization.
 </li>
 <li>
 Ensure financial accuracy and alignment between sales, inventory, and supply chain.
 </li>
 <li>
 Provide management with revenue risk assessments and corrective actions.
 </li>
 </ul>
 
 
 5. Forecasting &amp; Budgeting
 
 
 <ul>
 <li>
 Prepare and submit forecast reports for products, supply, and revenue.
 </li>
 <li>
 Raise monthly and quarterly sales reports for NUPCO business.
 </li>
 <li>
 Support annual budget planning with accurate data and projections.
 </li>
 </ul>
 
 
 6. Team Leadership &amp; Internal Communication
 
 
 <ul>
 <li>
 Define clear tasks and responsibilities for the NUPCO operations team.
 </li>
 <li>
 Support and guide the team to ensure successful and timely execution of their duties.
 </li>
 <li>
 Act as the main point of communication between the NUPCO team and other departments, including Sales, Finance, Regulatory, Warehouse, and Supply Chain.
 </li>
 <li>
 Provide continuous updates to management and highlight risks or improvement areas.
 </li>
 </ul>
 
 
 7. Issue Resolution &amp; Compliance
 
 
 <ul>
 <li>
 Resolve delays, supply issues, and operational challenges related to NUPCO.
 </li>
 <li>
 Ensure compliance with NUPCO policies, timelines, and documentation requirements.
 </li>
 <li>
 Coordinate with QA, Logistics, and Regulatory departments for any special requirements.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Biomedical Engineering, Business, Supply Chain Management, Operations, or a related field.
 </li>
 <li>
 Above 5 years of experience in operations (preferably with NUPCO experience).
 </li>
 <li>
 Strong communication skills and experience in stakeholder management.
 </li>
 <li>
 Proficiency in ERP systems (e.g., Oracle Fusion) is an advantage.
 </li>
 <li>
 Proficiency in NUPCO portal.
 </li>
 <li>
 Excellent problem-solving, leadership, and coordination abilities.
 </li>
 </ul>
 
 
</div>

NUPCO Operations Manager

Lalamove

<div>
 Lalamove is launching it's operations to the Kingdom of Saudi Arabia - Riyadh
 
 
 At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world&rsquo;s delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities as we can. We have massively scaled our efforts across Asia, Latin America, Middle East and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there!
 
 
 
 Role
 
 
 
 As the
 
 Driver Operations Manager,
 
 you will be in charge of building and growing our supply for our KSA operations. Quick wits, problem-solving and a team-first mentality will be critical to your success. This role is a unique opportunity to have a measurable impact on your market through the growth and optimization of the driver population on the Lalamove platform.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Driver acquisition and onboarding: constantly maintain an over-supplying effort by keeping a healthy and efficient process for driver acquisition and onboarding.
 </li>
 <li>
 Community &amp; Retention Management: Drive and lead communications, training, online community, engagement activities, and multiple business initiatives to build trust &amp; loyalty with our driver-partners across KSA.
 </li>
 <li>
 Driver operations standards: identity, build and enforce Standard Operating Procedures and Policies to support the activity and solve or prevent issues.
 </li>
 <li>
 Performance: constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions
 </li>
 <li>
 Team management: Hire, onboard, and train a team of driver operations leads and associates to execute the local operations; constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement actions
 </li>
 <li>
 Process improvement and standards: Identity, build and enforce standard operating procedures to manage the supply teams effectively
 
 
 </li>
 </ul>
 
 What You'll Need
 
 
 
 <ul>
 <li>
 Degree holder with at least 6 years of operational/leadership experience, preferably in a logistics/e-commerce fulfillment environment
 </li>
 <li>
 Team management experience with at least 3 direct reports, plus if have experience leading multiple functions/verticals
 </li>
 <li>
 Experience in managing complex, cross-functional projects, plus if have experience working closely with the headquarter (Hong Kong) teams
 </li>
 <li>
 Knowledge and understanding of mobile and web technologies
 </li>
 <li>
 Positive &amp; open-minded, result-oriented with strong business acumen
 </li>
 <li>
 Good command of both written and spoken English and Arabic
 
 
 </li>
 </ul>
 To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
 
 
 This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-sa/candidate-privacy-notice
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Driver Operations Manager

Ruwa Construction & Development Co.

We are looking for an experienced Operations Manager to oversee overall operational performance of our Aluminum Factory and ensure smooth coordination between factory, procurement, and project teams.Key Responsibilities:<ul><li>Manage overall factory operations including production, logistics, and delivery</li><li>Coordinate with project managers to align production schedules with site requirements</li><li>Monitor KPIs, cost control, and operational efficiency</li><li>Supervise procurement of aluminum materials and accessories</li><li>Improve workflow, production planning, and resource allocation</li><li>Ensure compliance with quality standards and safety regulations</li><li>Oversee budgeting, reporting, and performance monitoring</li><li>Lead cross-functional coordination between factory, warehouse, and site teams</li></ul>Qualifications:<ul><li>Minimum 7&ndash;10 years experience in operations within construction or aluminum manufacturing</li><li>Strong understanding of aluminum works (curtain walls, doors, windows, cladding systems)</li><li>Experience in production planning and operational management</li><li>Strong leadership, organizational, and problem-solving skills</li><li>Ability to manage multiple projects and deadlines</li></ul>Apply via company recruitment channel or send CV to: hr.recruitment@ruwagroup.comJob Type: Full-time

Operations Manager – Aluminum Factory

<div>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. 
Would you like to become part of the world's most international company in the world?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. 
 
Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express 
Do you want to make a difference? Then come to our &quot;Insanely Customer Centric&quot; Team and become a Certified International Specialist! 
Overall Role Purpose
To strategically lead and optimize all gateway customs clearance operations and facility management. This role is accountable for ensuring seamless integration between domestic and international networks, achieving strict compliance with customs regulations, and delivering against key business objectives for service, cost, and transit times. Through strong leadership, process innovation, and stakeholder collaboration, the purpose is to drive operational excellence, foster team development, and maintain DHL's competitive advantage in gateway logistics.
Your Tasks:<ul><li>
Operational Leadership: Manage and develop gateway facilities and processes for optimal network integration.</li><li>
Compliance &amp; Risk Assurance: Guarantee legal adherence to all customs and trade regulations.</li><li>
Performance Management: Monitor KPIs and drive corrective actions to meet business, service, and cost targets.</li><li>
Stakeholder Engagement: Build and maintain strong relationships with authorities and senior management.</li><li>
Team Development: Actively lead, motivate, and develop talent within the department.</li><li>
Manage and develop all activities in Express Customs</li><li>
Communicate and forward strategic and essential information to all employees.
</li><li>Adapt and develop the business within the frame of the ongoing changes in the rules and regulations of KSA.</li><li>
Create a positive workplace &ndash; a First Choice for employees. A workplace where employees feel that good performance is valued. Where you get encouraged and have a chance to develop</li><li>
Assure that employees are aware of our goals and make sure every individual knows how to contribute.</li><li>
Keep track of KPIs and productivity and use this information to develop our business regarding improving service quality and productivity.</li><li>
Proactively work and always strive to ensure the highest possible safety standards in driving a proactive Safety Culture.
</li><li>Be responsible for following and conduct the work environment responsibility according to your work environment delegation.</li><li>
Overall goals/Typical measures: Clearance On Arrival &ndash; COA, Bond Outstanding &ndash; BOS, GTW PCS per Day Per FTE/ GTW Cost Per Pce, Duty Billing Quality and queries ,Customs fines and penalties , and reporting and management of Write offs</li></ul>
Your Profile:
Core Competencies:<ul><li> Customs Expertise: In-depth knowledge of SA customs regulations, tariffs, and import/export procedures.</li><li> Regulatory Compliance: Ability to ensure compliance with customs laws, regulations, and trade agreements.</li><li> Risk Management: Identifying and mitigating potential customs risks and compliance issues.</li><li> Problem-solving: Effective problem-solving skills to address complex customs challenges.</li><li> Communication Skills: Strong written and verbal communication skills to interact with customs officials, clients, and internal teams.</li><li> Negotiation Skills: Ability to negotiate with customs authorities to expedite clearances and resolve disputes.</li></ul>
Technical Skills:<ul><li> Customs Clearance Software: Proficiency in customs clearance software and systems.</li><li> Data Analysis: Ability to analyze data to identify trends, bottlenecks, and areas for improvement.</li><li> Process Improvement: Knowledge of process improvement methodologies (e.g., Lean, 1st choice tools) to optimize customs operations.</li></ul>
Leadership Skills:<ul><li> Team Management: Leading and managing a team of GTW &amp; customs specialists.</li><li> Strategic Thinking: Developing and implementing strategies to improve customs clearance and GTW operations efficiency and effectiveness.</li><li> Decision-Making: Making timely and informed decisions under pressure.</li><li> Stakeholder Management: Building strong relationships with customs authorities and internal teams.</li></ul>
Our Offer:<ul><li> Strong career support in an international environment.</li><li> Great culture and colleagues.</li><li> Multifarious benefit programm.</li></ul>
Do you see a personal challenge in these versatile and responsible tasks? Then apply now! 
We look forward to receiving your application!</div>

Gateway Operations Manager

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1015 operations manager jobs In Room Dining Four Seasons Hotel Riyadh Jobs In Riyadh

Operations Manager

Operations Manager

Operations Manager (Riyadh)

NUPCO Operations Manager

Driver Operations Manager

Operations Manager – Aluminum Factory

Gateway Operations Manager