customer service executive Jobs in Kuwait

customer service executive

delivery executive, google cloud professional services Jobs in Kuwait

delivery executive, google cloud professional services

direct sales executive

documentation executive, shipping Jobs in Kuwait

documentation executive, shipping

sales executive (freight forwarding / logistics background) Jobs in Kuwait

sales executive (freight forwarding / logistics background)

documentation executive shipping

GAC Group

<div>
 
 Job Description
 
 
 
 Could you be the one we&rsquo;re looking for?
 
 
 
 We are looking for candidates for the role of Documentation Executive, Shipping in Kuwait.
 
 
 
 We employ more than 70 experts in Kuwait, delivering a wide range of integrated shipping, logistics, and marine services with the highest standards of customer service.
 
 
 We are currently looking to hire a Documentation Executive, Shipping to join our Dry Cargo team.
 
 
 
 Job Description
 
 
 
 
 <ul>
 <li>
 Manage the full range of shipping documents for process that involve ports, customs, and stevedores
 </li>
 <li>
 Liaise with principals, vessel operators, consignees, and shippers
 </li>
 <li>
 Coordinate document-specific activities with consignees
 </li>
 <li>
 Prepare and handle BL and manifest for export documentation, export orders, and delivery orders
 </li>
 <li>
 Calculate local port charges and landing charges for export and import shipments
 </li>
 <li>
 Adhere to company policies (HSSE, compliance etc.)
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 <ul>
 <li>
 Valid Kuwait Article 18 Visa
 </li>
 <li>
 Minimum of 2 years&rsquo; experience in shipping and logistics
 </li>
 <li>
 Bachelor&rsquo;s Degree (preferable)
 </li>
 <li>
 Working knowledge of MS Office
 </li>
 <li>
 Fluent in English and Arabic
 </li>
 <li>
 Administrative skills
 
 
 </li>
 </ul>
 If you think you have what it takes to become part of the GAC Kuwait team, we look forward to receiving your application.
 
 
 
 Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing.
 
</div>

Documentation Executive, Shipping

CMA CGM

<div>
 
 CMA CGM, Kuwait, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high-quality transport of their cargo. As a result of expanding our organization, we are currently looking for an
 
 Customer Service Executive
 
 to join our fast-growing and challenging organization
 
 
 
 
 
 
 Position:
 
 Customer Services Executive
 
 
 
 Location:
 
 Kuwait
 
 
 
 Key
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage Export Booking &amp; Documentation, including booking releases, amendments, and empty equipment arrangements for both ports.
 </li>
 <li>
 Coordinate Service Delivery activities with GBS and SSC (invoicing &amp; RFI resolution) to ensure smooth operational performance.
 </li>
 <li>
 Handle customer care activities, respond promptly to inquiries (email/phone), and support onboarding through Hypercare.
 </li>
 <li>
 Prepare monthly Actual vs. Allocation reports for VIP customers and ensure space/equipment availability (ESR, DG, OOG approvals).
 </li>
 <li>
 Monitor cargo readiness and collaborate closely with Sales, Trade, and POD teams for priority loading, transshipment connections, and long-stay shipments.
 </li>
 <li>
 Provide vessel schedules, loading confirmations, ETA updates, and maintain ETA GAP when required.
 </li>
 <li>
 Manage booking compliance, tender accounts, COD requests, NOVA case clearance, and dispute resolution.
 </li>
 <li>
 Promote E-commerce solutions, support customer education, and update GEN contacts in LARA for new onboard customers.
 </li>
 <li>
 Prepare and finalize load lists for own and 3PF vessels and coordinate with POD for shipment follow-up.
 </li>
 <li>
 Ensure timely booking cancellations, related invoicing, and professional handling of internal and external queries
 </li>
 </ul>
 
 
 Qualifications &amp; Profile:
 
 
 
 &bull; 2-5 years of experience in Shipping &amp; Logistics
 
 
 &bull; Strong customer and vendor relationship management skills
 
 
 &bull; Proven ability to drive change, innovation, and process improvement
 
 
 &bull; Excellent communication, presentation, and decision-making skills
 
 
 &bull; Team player with a proactive and professional attitude
 
 
 &bull; Proficient in MS Office applications
 
</div>

Customer Service Executive

<div>
 
 Job Description
 
 
 
 
 Could YOU be the one we&rsquo;re looking for?
 
 
 
 
 We are looking for candidates for the role of Operations Executive for Offshore Projects in Kuwait.
 
 
 
 We employ more than 70 experts in Kuwait, delivering a wide range of integrated shipping, logistics, and marine services with the highest standards of customer service.
 
 
 We are currently looking to hire an Operations Executive to join our Offshore Projects team.
 
 
 
 Job Description
 
 
 
 
 <ul>
 <li>
 Handle day-to-day port and crew change operations
 </li>
 <li>
 Co-ordinate with principals, client representatives on site and local port authorities
 </li>
 <li>
 Timely arrange visas and accommodation for crew members
 </li>
 <li>
 Enter data into accounting software and prepare invoices
 </li>
 <li>
 Adhere to company policies (HSSE, compliance, etc.)
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 <ul>
 <li>
 Valid Kuwait Article 18 visa
 </li>
 <li>
 Minimum of 2 years&rsquo; experience in shipping and logistics
 </li>
 <li>
 Knowledge of port operations and crew changing process
 </li>
 <li>
 BA Degree (preferable)
 </li>
 <li>
 Working knowledge of MS Office
 </li>
 <li>
 Fluent in English and Arabic
 </li>
 <li>
 Valid Kuwait light driving license (preferable)
 
 
 </li>
 </ul>
 If you think you have what it takes to become part of the GAC Kuwait team, we look forward to receiving your application.
 
 
 
 Please note that as well as working to recruit staff members via GAC channels, GAC does use third-party recruiters to recruit for specific positions within the Group. Please do however, be aware of unaffiliated recruiters purporting to represent GAC that ask for payment in return for facilitating interviews. A genuine third-party recruiter working with GAC will never ask for payment to facilitate an interview. If you would like to make an application to join GAC, please always ensure to apply through our official channels on https://career.gac.com/ or our LinkedIn listing.
 
</div>

Operations Executive for Offshore Projects

smsa

Join Our Logistics Team! Are you passionate about customer service and looking to grow in the logistics and shipping industry? We&rsquo;re looking for a Retail Executive to be the face of our branch operations &mdash; someone who can deliver outstanding service, manage front- line customer interactions, and support day- to- day logistics activities. Location: Kuwait (specific branch will be communicated during the process) Key Responsibilities: Deliver exceptional service to walk- in customers. Handle shipment processing, billing, and daily reports. Coordinate with operations to ensure timely pick- up and delivery. Resolve customer inquiries and escalate issues when needed. Maintain accurate records and support branch performance goals. What We&rsquo;re Looking For: Arab nationality is required. 1+ year of experience in retail, customer service, or logistics. Excellent communication skills in both Arabic and English. Proficiency in Microsoft Office and basic computer systems. Strong sense of responsibility, reliability, and customer care. Prior logistics experience is a plus &mdash; but not required. What You&rsquo;ll Get: A professional, fast- paced, and supportive work environment. Opportunities for training and professional growth. Competitive compensation with performance- based rewards.Job Types: Full-time, PermanentPay: KD400.000 - KD500.000 per monthExpected Start Date: 01/02/2026

Retail Executive - Female

Jana International Trading

Job Title: Female Purchaser (with Logistics Management Skills)Location: Kuwait Department: International Procurement &amp; Logistics Reports to: Supply Chain/Procurement Manager Employment Type: Full-time Visa: Transferable residency in KuwaitJob Overview:We are looking for a proactive and experienced Foreign Purchaser with strong logistics management abilities to manage international sourcing and procurement. This role requires expertise in negotiating with overseas suppliers, handling import documentation, and ensuring timely, cost-efficient, and compliant delivery of goods.Key Responsibilities:International Purchasing:<ul><li>Identify, evaluate, and establish relationships with reliable international suppliers.</li><li>Request and analyze quotations from foreign vendors; negotiate pricing, payment terms, and incoterms.</li><li>Prepare and process international purchase orders and contracts.</li><li>Monitor global market trends, currency fluctuations, and international sourcing opportunities.</li><li>Ensure compliance with company policies, trade regulations, and import/export laws.</li></ul>Logistics Coordination:<ul><li>Coordinate international shipping and freight forwarding (sea, air, or land transport).</li><li>Liaise with customs brokers, freight agents, and relevant government agencies to ensure smooth clearance of imported goods.</li><li>Track shipments, manage lead times, and ensure timely delivery to warehouses or production facilities.</li><li>Oversee documentation, including commercial invoices, packing lists, bills of lading, and certificates of origin.</li></ul>Vendor and Supply Chain Management:<ul><li>Evaluate supplier performance and quality assurance through audits and reviews.</li><li>Collaborate with internal departments (finance, production, sales, etc.) to align supply chain activities with business objectives.</li><li>Monitor inventory levels and reorder to maintain optimal stock levels.</li><li>Maintain updated records of supplier databases, contracts, and documentation.</li></ul>Team and Operational Leadership:<ul><li>Lead or support logistics/purchasing staff as needed.</li><li>Recommend process improvements to reduce costs and increase efficiency.</li><li>Ensure compliance with safety, quality, and environmental regulations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in International Business, Supply Chain Management, Logistics, or a related field.</li><li>3&ndash;5 years of experience in international purchasing and import logistics.</li><li>Strong understanding of incoterms, international trade laws, customs clearance, and shipping documentation.</li><li>Proficient in ERP systems and Microsoft Office Suite.</li><li>Excellent negotiation, communication, and analytical skills.</li><li>Fluent in English (additional languages such as Arabic is a plus).</li></ul>Preferred Qualifications:<ul><li>Certification in Supply Chain or International Trade (e.g., CIPS, CSCP, FIATA).</li><li>Experience working with suppliers in Asia, Europe, or the Middle East.</li><li>Familiarity with HS codes, trade agreements, and compliance frameworks.</li></ul>Key Competencies:<ul><li>Strategic thinking &amp; negotiation</li><li>Attention to international trade compliance</li><li>Cross-cultural communication</li><li>Time and logistics management</li><li>Team leadership and coordination</li></ul>What We Offer:<ul><li>Competitive salary + commission</li><li>Supportive and professional work environment</li><li>Opportunities for career growth and development</li></ul>If you meet the above criteria and are ready to be part of a successful team, please send your CV to: hrq@janapack.comJob Type: Full-time

Female Purchaser (with Logistics Management Skills)

<div>LFR Operations Coordinator 

 
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally. 
 
Support to develop and administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policies 
 
DHL Global Forwarding has an opening for a LFR Operations Coordinator in Ardiya, Kuwait. Join us in connecting people and improving lives!
In this LFR Operations Coordinator position
<ul><li>Apply practical knowledge of job area typically obtained through advanced education and work experience</li>
<li>Work independently with general supervision</li>
<li>Problems faced are difficult but typically not complex</li>
<li>Support administration of import/ export plans and processes to optimize service and performance</li>
<li>Execute transactional operational activities related to import/ export in adherence to regulations and internal procedures</li>
<li>Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulations</li>
<li>Calculate duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinations</li>
<li>Process, handle, distribute and archive all required import/ export documents</li>
<li>Verify invoices and shipping documents to enhance accordance with federal regulations</li>
<li>Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviations</li>
<li>Ensure export, import and gateway operations are as per business guidelines and compliant with set expectations</li>
<li>Perform IT systems related tasks to provide updated information on shipment</li>
<li>Work with internal functions such as customer service, product, sales, etc.</li>
<li>Coordinate with overseas office to check and verify shipment information</li>
<li>Identify and resolve recurring issues, and suggest modifications for import/ export work methods focusing on increasing effectiveness and efficiency</li>
<li>May provide functional guidance, advice or training to less experienced positions</li>
</ul>Stake Holders:<ul>
<li>Support and interact primarily with colleagues of own function</li>
<li>May influence others within the job area through explanation of facts, policies and practices</li>
<li>Build relationships and understand customer and key stakeholders interests and concerns</li>
<li>Address task-related issues appropriately to maintain work relationships</li>
<li>Individual contributor without direct responsibility for leading others</li>
</ul>Now, here is what we need from you!<ul><li> Education level of Bachelors and above.</li><li> Experience of more than 2 years.</li></ul> 
We offer:<ul><li> Comprehensive training and development opportunities.</li><li> Mentorship from experienced freight forwarding professionals and senior leaders.</li><li> Opportunities for international travel and exposure within the Freight Forwarding Industry.</li><li> Potential for full-time employment upon successful completion of the program.</li></ul> 
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world&rsquo;s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have: 
<ul>
<li>The largest global network with more than ~30,000 passionate employees</li>
<li>The most efficient processes and fastest response times</li>
<li>The best solutions and best customer service</li>
</ul>Our Vision: The Logistics Company for the World.
Our Mission: Excellence. Simply Delivered. 
Our Purpose: Connecting People, improving lives. 
Our Values: Respect &amp; Results 
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility 
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</div>

LFR Operation Coordinator

Al Mashaan General Trading & Gen Contracting for Buildings

The Assets &amp; Facilities Executive is responsible to oversee and ensure the proper maintenance, safety, compliance, and functionality of all company facilities, vehicles, and assets. He is responsible for conducting regular inspections, coordinating repairs, maintaining documentation, and ensuring all licenses, insurance, and safety standards are up to date in accordance with company and regulatory requirements.Responsibilities:<ul><li>Conduct regular inspections of all company premises and assets.</li><li>Coordinate with approved vendors for repairs and maintenance.</li><li>Maintain records of all fire and safety audits.</li><li>Arrange fire and first aid training for employees, including hands-on extinguisher and CPR sessions.</li><li>Inspect stationary/office supply stock monthly and prepare replenishment requests as required.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have you dealt with vendors and suppliers for obtaining repair, purchase quotations?</li></ul>Experience:<ul><li>Facilities Admin: 2 years (Preferred)</li></ul>

Assets & Facilities Executive

Explore 163+ Documentation executive shipping in Kuwait this December. Find roles across top companies and apply now to boost your career.