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assistant manager, guest relations Jobs in Egypt

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cairo university employment fair 25' Jobs in Egypt

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duty manager waldorf astoria cairo heliopolis

Hilton

<div>
 
 Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
 
 
 
 
 It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &amp; development programs, career growth &amp; thousands of opportunities all around the world. Take the next step and be the star of your own success story!
 
 
 
 
 What we offer:
 
 
 
 Thriving work environment.
 
 
 Team members' special rates for Hilton hotels worldwide.
 
 
 Thousand opportunities for career growth and development.
 
 
 Comprehensive learning &amp; development programs that fits all fields.
 
 
 Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
 
 
 
 Competitive Compensation And Benefits.
 
 
 
 Daily duty meal.
 
 
 Life insurance.
 
 
 
 What will I be doing?
 
 
 
 A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Occupy the hotel lobby and other public areas, particularly at busy times
 </li>
 <li>
 Engage Guests in conversation and provide general assistance
 </li>
 <li>
 Manage, record, and resolve promptly all Guest complaints
 </li>
 <li>
 Meet and greet VIP Guests and major corporate clients upon arrival
 </li>
 <li>
 Coordinate the services and special facilities provided to long-stay Guests
 </li>
 <li>
 Understand all credit procedures and ensure they are applied
 </li>
 <li>
 Stay current with all hotel products, services, policies and emergency procedures
 </li>
 <li>
 Monitor Guest satisfaction reports and implement actions to improve results
 </li>
 <li>
 Handle, record and follow through with management issues or emergencies that arise
 </li>
 <li>
 Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous supervisory experience in Front Office within hotels industry
 </li>
 <li>
 Good knowledge of Health and Safety and security procedures
 </li>
 <li>
 Excellent leadership skills and exceptional communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 </li>
 <li>
 Possess strong commercial acumen, with experience in increasing profitability in a tight market sector
 </li>
 <li>
 Experience in managing budgets, revenue proposals and forecasting results in a similar sized property
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Knowledge of ONQ Property Management System
 </li>
 <li>
 Previous experience in a luxury hotel environment
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Duty Manager - Waldorf Astoria Cairo Heliopolis

<div>Duty Manager - Waldorf Astoria Cairo Heliopolis
Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &amp; development programs, career growth &amp; thousands of opportunities all around the world. Take the next step and be the star of your own success story!
What we offer:
Thriving work environment.
Team members' special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning &amp; development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Daily duty meal.
Life insurance. 
 
What will I be doing? 
A Duty Manager, you will works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Occupy the hotel lobby and other public areas, particularly at busy times</li>
<li>Engage Guests in conversation and provide general assistance</li>
<li>Manage, record, and resolve promptly all Guest complaints</li>
<li>Meet and greet VIP Guests and major corporate clients upon arrival</li>
<li>Coordinate the services and special facilities provided to long-stay Guests</li>
<li>Understand all credit procedures and ensure they are applied</li>
<li>Stay current with all hotel products, services, policies and emergency procedures</li>
<li>Monitor Guest satisfaction reports and implement actions to improve results</li>
<li>Handle, record and follow through with management issues or emergencies that arise</li>
<li>Conduct any Health and Safety procedures, if required, including fire walks, food safety investigations, etc.</li>
</ul>What are we looking for? 
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous supervisory experience in Front Office within hotels industry</li><li>
Good knowledge of Health and Safety and security procedures</li><li>
Excellent leadership skills and exceptional communication skills</li><li>
A passion for delivering exceptional levels of guest service</li><li>
Possess strong commercial acumen, with experience in increasing profitability in a tight market sector</li><li>
Experience in managing budgets, revenue proposals and forecasting results in a similar sized property</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Knowledge of ONQ Property Management System</li><li>
Previous experience in a luxury hotel environment</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

<div>
 
 Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
 
 
 
 
 It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &amp; development programs, career growth &amp; thousands of opportunities all around the world. Take the next step and be the star of your own success story!
 
 
 
 
 What we offer:
 
 
 
 Thriving work environment.
 
 
 Team members' special rates for Hilton hotels worldwide.
 
 
 Thousand opportunities for career growth and development.
 
 
 Comprehensive learning &amp; development programs that fits all fields.
 
 
 Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
 
 
 
 Competitive Compensation And Benefits.
 
 
 
 Daily duty meal.
 
 
 Life insurance.
 
 
 
 What will I be doing?
 
 
 
 As Front Office Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Achieve positive outcomes from Guest queries in a timely and efficient manner.
 </li>
 <li>
 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
 </li>
 <li>
 Ensure that the Front Office Manager is kept fully aware of any relevant feedback from guests and, or, other departments
 </li>
 <li>
 Demonstrate a high level of customer service at all times
 </li>
 <li>
 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
 </li>
 <li>
 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
 </li>
 <li>
 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
 </li>
 <li>
 Comply with hotel security, fire regulations and all health and safety legislation
 </li>
 <li>
 Act in accordance with policies and procedures when working with front of house equipment and property management systems
 </li>
 <li>
 Follow company brand standards
 </li>
 <li>
 Assist other departments, as necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Front Office Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
 </li>
 <li>
 Positive attitude and good communication skills
 </li>
 <li>
 Commitment to delivering a high level of customer service
 </li>
 <li>
 Calm, efficient, and organized with great attention to detail
 </li>
 <li>
 Ability to multi-task while maintaining a positive attitude when working with a Guest
 </li>
 <li>
 Professional manner with an emphasis on hospitality and guest service
 </li>
 <li>
 Ability to work on your own and as part of a team
 </li>
 <li>
 Competent level of IT proficiency
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience using ONQ system
 </li>
 <li>
 Previous work experience in a luxury hotel enviroment
 </li>
 <li>
 Previous experience in cash handling
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria Cairo Heliopolis
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Front Office Agent - Waldorf Astoria Cairo Heliopolis

Abdaa - ابدأ

<div>
 We&rsquo;re Hiring for one of our Real Estate Brokerage companies&ndash; Senior Sales (Real Estate Brokerage)
 
 
 Location: Heliopolis - On-site
 
 Work Environment - Full Time - On-site
 
 
 If you have strong communication skills, a passion for real estate, and proven closing experience &mdash; we&rsquo;d love to meet you.
 
 
 What You&rsquo;ll Do:
 
 
 Handle client inquiries and match them with suitable properties (primary &amp; resale).
 
 
 Conduct site visits and follow up with potential buyers.
 
 
 Maintain client relationships and ensure post-sale satisfaction.
 
 
 Achieve individual and team sales targets.
 
 
 
 Requirements:
 
 
 Minimum 2 years of experience in real estate sales brokerage
 
 
 Strong knowledge of Greater Cairo projects.
 
 
 Excellent communication and negotiation skills.
 
 
 Presentable, target-driven, and self-motivated.
 
 
 
 What We Offer:
 
 
 Attractive basic salary + high commission structure.
 
 
 Supportive, growth-oriented work environment.
 
 
 Career path toward Team Leader / Sales Manager roles.
 
 
 
 To Apply via Whatsapp:
 
 📩 Send your CV via WhatsApp at +20 10 02207009
 
 And mention &ldquo;Senior Sales &ndash; Heliopolis&rdquo; in your message.
 
</div>

Sr. Property Consultant

AMS Egypt

<div>
 
 
 Join the AMS Journey!
 
 
 
 
 We&rsquo;re hiring Product Specialists with passion and ambition to fuel our expansion across Cairo &amp; Delta.
 
 
 
 
 One champion per area, could it be you?
 
 
 
 
 📍 New Cairo
 
 
 
 
 📍 Heliopolis
 
 
 
 
 📍 Nasr City
 
 
 
 
 📍 Maadi, Mokattam, Helwan
 
 
 
 
 📍 Dokki, Mohandessin, Haram
 
 
 
 
 📍 Dakahlia, Damietta
 
 
 
 
 📍 Sharqia &amp; Banha
 
 
 
 
 📍 Tanta, El-Mahalla El-Kubra, Shebeen
 
 
 
 
 Prerequisites:
 
 
 
 
 Minimum of 1 year experience in the aesthetics field is preferred.
 
 
 
 
 Ready to take your career to the next level
 
 
</div>

Product Specialists

TGP International

<div>TGP International
WE CREATE, DESIGN AND BUILD AWARD WINNING WORLD-CLASS F&amp;B AND RETAIL BRANDS FOR OUR CLIENTS AND PARTNERS
TGP International are a hospitality consultancy based in London and Dubai. We team up with passionate brands, clients and entrepreneurs to make their long-term vision a reality through concept development, creative interior design, graphic design &amp; branding, franchising, advisory &amp; operational services and project management.
Some of our clients include: Dubai Expo 2020, Marriott, Hilton, Waldorf Astoria, Harrods, Sushi Samba, Adrift Burger Bar, Nakheel Malls, Selfridges, Time Out Market, FIFA World Cup 2022, The National, and Tashas.
Do you have a real passion for food and hospitality? Are you a foodie? Does the idea of creating world-class restaurants, food halls and F&amp;B excite you?
As the world&rsquo;s leading hospitality agency, offering an outstanding 360 degree service to our clients, we are constantly striving to be the best and lead the sector in F&amp;B and hospitality consultancy. We need a driven and creative person to join our fun and dynamic team and have a direct contribution and client exposure on some of the world&rsquo;s leading projects.
Requirements
Job Title: 3D Visualiser / Generalist
As the 3D Visualiser based in Cairo, Egypt The ideal candidate will have a minimum of 5 years of experience in a similar role, with a focus on producing visuals/CGIs for interiors, preferably hospitality projects. You will work closely with the Lead Visualiser based in London and with interior designers to create high-quality, still CGI visualisations of interior design projects for the Interior Design Team at TGP.
Qualifications:<ul><li>Degree or Diploma in 3D Visualisation, Architectural Design, or a related field.</li></ul>
Key Skills:<ul><li>3DS Max + Vray: Proficient/Highly experienced</li><li>SketchUp: Proficient/Highly experienced</li><li>Photoshop: Desirable but not essential</li></ul>
Responsibilities:<ul><li>Create 3D models (including massing, details, lighting, materials, scenes, and compositions) based on interior design briefs.</li><li>Render and/or perform post-production of scenes (desirable but not essential).</li><li>Implement feedback and design changes as required.</li><li>Regularly communicate with the Lead 3D Visualiser and Project Manager to ensure clarity on deadlines, timelines, and design comments.</li><li>Support senior team members (primarily in the Visualisation team and occasionally the Interior Design team) with 3D visualisation tasks.</li></ul>
Required Skill &amp; Experience;<ul><li>Excellent communication skills in English and Arabic.</li><li>Reliable, hardworking, with a can-do attitude and the ability to deliver in a fast-paced work environment with tight deadlines.</li><li>Pride in delivering high-quality work with detailed compositions, especially for hospitality interiors.</li><li>Energetic, enthusiastic, and positive in all tasks undertaken.</li><li>Passionate about creativity, with a willingness to learn from others and continually develop skills.</li><li>Fast learner, adaptable to new challenges, and eager to contribute to a collaborative team environment.</li><li>Excellent teamwork abilities, with a demonstrated ability to collaborate effectively and communicate proficiently with colleagues.</li><li>Proven professional experience, preferably in hospitality and/or F&amp;B sectors.</li><li>Autonomous, self-motivated, and adaptable to changing project requirements.</li></ul>
Job Location and Application Details:<ul><li>Location: Based in Cairo, working remotely while collaborating closely with design teams in both Cairo and London.</li><li>Reporting Line: This role reports to the Lead 3D Visualiser (based in London).</li><li>Working Hours: 9:00 AM to 6:00 PM Cairo time, Sunday to Thursday.</li></ul>
Please note that flexibility may occasionally be required to accommodate project timelines and collaboration with international teams in different time zones.
To apply, please submit your CV and portfolio to info@tgpinternational.com.
Benefits
TGP International Employee Benefits:
Five-Day Work Week: Standard Monday to Friday schedule.
Hybrid Work Arrangement: Three days in the office and two days working remotely.
Incentive Plan: Company incentive scheme offering up to 10%&mdash;5% for introductions and 5% for successful closures.
Annual Leave: 22 working days of paid annual leave, excluding weekends.
Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave.
Coaching &amp; Mentoring: Structured professional development through a dedicated coaching and mentoring program.
Annual Company Gathering: A global team event bringing together employees from all offices.
Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions.</div>

3D Visualiser / Generalist

Admin director / Office manager

Explore 1734+ Duty manager waldorf astoria cairo heliopolis in Egypt this November. Find roles across top companies and apply now to boost your career.

1734 duty manager waldorf astoria cairo heliopolis jobs IN Egypt

Duty Manager - Waldorf Astoria Cairo Heliopolis

Duty Manager - Waldorf Astoria Cairo Heliopolis

Front Office Agent - Waldorf Astoria Cairo Heliopolis

Sr. Property Consultant

Product Specialists

3D Visualiser / Generalist

Admin director / Office manager