customer service manager

hotel cleanliness supervisor Jobs in Egypt

hotel cleanliness supervisor

assistant manager, guest relations Jobs in Egypt

assistant manager, guest relations

housekeeping coordinator

laundry manager

housekeeping manager

Spinoza F&B Solutions

Recruit, train, and manage a team of housekeeping staff, including room attendantsFoster a positive work environment, emphasizing teamwork, professionalism, and attention to detailDevelop and manage housekeeping schedules to ensure proper coverage and efficient task completion.Establish and enforce high cleanliness and hygiene standards for guest rooms and common areasConduct regular inspections to ensure compliance with cleanliness standardsManage housekeeping supplies and inventory, ensuring that necessary cleaning materials are always available.Collaborate with suppliers to secure cost-effective agreements for cleaning products.Develop and manage the housekeeping budget, forecasting expenses and optimizing cost efficiency.Conduct regular training sessions for housekeeping staff, focusing on cleaning techniques, safety protocolsAddress guest concerns related to housekeeping promptly and professionally.Coordinate with front desk, maintenance, and other departments to ensure seamless communication and collaboration.Ensure that housekeeping staff follows health and safety guidelines, including proper handling of cleaning chemicals and adherence to safety protocols.Job Type: Full-timePay: E&pound;20,000.00 - E&pound;30,000.00 per month

Housekeeping Manager

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25167808
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 Cairo Marriott Hotel &amp; Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years experience in the housekeeping or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Housekeeping Operations and Budgets
 
 
 
 <ul>
 <li>
 Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
 </li>
 <li>
 Inspects guestrooms on a daily basis.
 </li>
 <li>
 Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
 </li>
 <li>
 Inventories stock to verify adequate supplies.
 </li>
 <li>
 Supports and supervises an effective inspection program for all guestrooms and public space.
 </li>
 <li>
 Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
 </li>
 <li>
 Verifies all employees have proper supplies, equipment and uniforms.
 </li>
 <li>
 Communicates areas that need attention to staff and follows up to verify understanding.
 </li>
 <li>
 Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.
 </li>
 <li>
 Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
 </li>
 <li>
 Schedules employees to business demands and for tracks employee time and attendance.
 </li>
 <li>
 Verifies employees understand expectations and parameters.
 </li>
 <li>
 Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
 </li>
 <li>
 Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
 </li>
 <li>
 Observes service behaviors of employees and provides feedback to individuals.
 </li>
 <li>
 Verifies employee recognition is taking place on all shifts.
 </li>
 <li>
 Participates in an on-going employee recognition program.
 </li>
 <li>
 Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
 </li>
 <li>
 Participates in employee progressive discipline procedures.
 </li>
 <li>
 Celebrates successes and publicly recognizes the contributions of team members.
 
 
 </li>
 </ul>
 
 Ensuring Exceptional Customer Service
 
 
 
 <ul>
 <li>
 Sets a positive example for guest relations.
 </li>
 <li>
 Understands the brand's service culture.
 </li>
 <li>
 Participates in the development and implementation of corrective action plans to improve guest satisfaction.
 </li>
 <li>
 Empowers employees to provide excellent customer service.
 </li>
 <li>
 Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
 </li>
 <li>
 Responds to and handles guest problems and complaints.
 </li>
 <li>
 Strives to improve service performance.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
 
 
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>Additional Information 
Job Number25167808 
Job CategoryHousekeeping &amp; Laundry 
LocationCairo Marriott Hotel &amp; Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Housekeeping Operations and Budgets
<ul><li>Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.</li></ul>
<ul><li>Inspects guestrooms on a daily basis.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li></ul>
<ul><li>Inventories stock to verify adequate supplies.</li></ul>
<ul><li>Supports and supervises an effective inspection program for all guestrooms and public space.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li></ul>
<ul><li>Verifies all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Communicates areas that need attention to staff and follows up to verify understanding.</li></ul>
<ul><li>Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</li></ul> 
Conducting Human Resources Activities
<ul><li>Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.</li></ul>
<ul><li>Schedules employees to business demands and for tracks employee time and attendance.</li></ul>
<ul><li>Verifies employees understand expectations and parameters.</li></ul>
<ul><li>Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.</li></ul>
<ul><li>Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Verifies employee recognition is taking place on all shifts.</li></ul>
<ul><li>Participates in an on-going employee recognition program.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Understands the brand's service culture.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Strives to improve service performance.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

<div>Additional Information 
Job Number25162131 
Job CategoryHousekeeping &amp; Laundry 
LocationCairo Marriott Hotel &amp; Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 1 year experience in the housekeeping or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Housekeeping Operations and Budgets
<ul><li>Ensures knowledge and understanding of OSHA regulations are up to date.</li></ul>
<ul><li>Oversees all lost and found procedures.</li></ul>
<ul><li>Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</li></ul>
<ul><li>Inventories stock to ensure adequate supplies.</li></ul>
<ul><li>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</li></ul>
<ul><li>Works effectively with the Engineering department on guest room maintenance needs.</li></ul>
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Ensures all employees have proper supplies, equipment and uniforms.</li></ul>
<ul><li>Assists in supervising an effective inspection program for all guestrooms and public space.</li></ul>
<ul><li>Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.</li></ul>
<ul><li>Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Handles guest problems and complaints seeking assistance from supervisor as necessary.</li></ul>
<ul><li>Assists in the review of comment cards and guest satisfaction results with employees.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Housekeeping Manager

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking a highly skilled and motivated Housekeeping Training Manager to join our team in Cairo, Egypt. As a key member of our organization, you will be responsible for developing and implementing comprehensive training programs to enhance the skills and performance of our housekeeping staff.<ul><li>
Design, develop, and deliver engaging training programs for housekeeping staff at all levels</li><li>
Assess training needs and create customized curricula to address skill gaps and improve overall performance</li><li>
Conduct regular evaluations of training effectiveness and make necessary adjustments to programs</li><li>
Mentor and coach housekeeping supervisors to enhance their leadership and training abilities</li><li>
Stay updated on industry trends and best practices to ensure our training programs remain cutting-edge</li><li>
Collaborate with department heads to align training initiatives with organizational goals</li><li>
Develop and maintain training materials, including manuals, presentations, and e-learning modules</li><li>
Monitor and report on training metrics to demonstrate ROI and identify areas for improvement</li><li>
Ensure compliance with Egyptian labor laws and regulations in all training activities</li><li>
Foster a culture of continuous learning and professional development within the housekeeping department</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field</li><li>
Minimum 5 years of experience in housekeeping management, with at least 3 years in training and development</li><li>
Professional certification such as Certified Hospitality Trainer is preferred</li><li>
Strong leadership and management skills with the ability to motivate and inspire teams</li><li>
Excellent communication and presentation skills in both English and Arabic</li><li>
Proficiency in training methodologies and adult learning principles</li><li>
In-depth knowledge of housekeeping best practices and hospitality industry standards</li><li>
Demonstrated ability to design and implement effective training programs</li><li>
Strong analytical and problem-solving skills to assess training needs and measure outcomes</li><li>
Proficiency in Microsoft Office Suite and familiarity with training software and e-learning platforms</li><li>
Understanding of Egyptian labor laws and regulations as they pertain to the hospitality industry</li><li>
Ability to work flexible hours and travel to multiple locations if required</li><li>
Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
What is in it for you:<ul><li>
Employee benefit card offering discounted rates at Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul>
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Hotel Overview: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking. 
The spectacular reception leads the way to 566 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.
Physical Aspects of Position (include but are not limited to):
<ul><li>Constant standing and walking throughout shift.</li><li>
Frequent lifting and carrying up to 30 lbs.</li><li>
Occasional kneeling, pushing, pulling, lifting.</li><li>
Occasional ascending or descending ladders, stairs and ramps.</li></ul>
Visa Requirements: Must be legally permitted to work in Egypt.</div>

Housekeeping Training Manager

<div>Company Description 
At Ennismore we like to think that we do things a little bit differently, we are a small team with big dreams. Working together and delivering what we say we will is really important to us. 
Job Description 
We are seeking an experienced and visionary Director of Housekeeping to join our luxury resort in the beautiful coastal city of Sharm El Sheikh, Egypt. As the leader of our housekeeping department, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction while managing a large team of housekeeping professionals.<ul><li>
Oversee all aspects of the housekeeping department, including daily operations, staffing, and budget management</li><li>
Develop and implement strategic plans to enhance the guest experience and maintain the property's luxurious standards</li><li>
Lead, motivate, and mentor a large team of housekeeping staff, fostering a culture of excellence and continuous improvement</li><li>
Establish and maintain quality control procedures to ensure consistent, high-quality service throughout the property</li><li>
Collaborate with other department heads to ensure seamless guest experiences and resolve any issues promptly</li><li>
Manage inventory, supplies, and equipment, ensuring cost-effective operations without compromising quality</li><li>
Stay updated on industry trends and implement innovative housekeeping practices and technologies</li><li>
Ensure compliance with all health, safety, and environmental regulations</li><li>
Handle guest complaints and special requests with professionalism and efficiency</li><li>
Develop and maintain standard operating procedures for all housekeeping functions</li></ul> 

Qualifications 
<ul><li>
Proven experience as a Director of Housekeeping or similar senior role in a luxury hotel or resort setting</li><li>
Exceptional leadership and team management skills, with the ability to motivate and develop a large staff</li><li>
Strong organizational and multitasking abilities, with keen attention to detail</li><li>
Excellent problem-solving skills and the ability to make quick, effective decisions</li><li>
Proficiency in housekeeping management software and MS Office Suite</li><li>
In-depth knowledge of luxury hospitality standards, practices, and trends</li><li>
Strong financial acumen, including experience in budgeting and cost control</li><li>
Excellent communication skills in English; knowledge of Arabic is a plus</li><li>
Bachelor's degree in Hospitality Management or related field preferred</li><li>
Certification in Executive Housekeeping or similar professional qualification is advantageous</li><li>
Flexibility to work varying shifts, including weekends and holidays, as needed</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</div>

Director of Housekeeping - Luxury Background manages a big team

Paradise Inn Group

<div><div>About the Job:</div><div>
The Rooms Division Manager is responsible for Executive Housekeeping and Front Office. Rooms Division manages the general operation of the Front Office e.g. Reception, Reservations, Concierge, Switchboard, and Night Management. 
 
Location: Alexandria, Egypt 
 
Benefits:</div><ul><li>
 Attractive and competitive salary packages.</li><li>
Luxury accommodation for non-resident hires.</li><li>
Monthly performance-based bonuses.</li><li>
Private health insurance.</li><li>
Life coverage.</li></ul><div> 

Rooms Division Manager Job Duties:</div><ul><li>
Oversee and manage all operations within the hotel's guest rooms including arrivals, departures, reservations, and housekeeping services.</li><li>
Develop and implement new policies, procedures, and practices to enhance guest satisfaction and improve efficiency.</li><li>
Coordinate with other departments such as sales, food and beverage, and maintenance to provide exceptional guest experiences.</li><li>
Train, supervise, and mentor front desk agents, housekeeping staff, and other team members to ensure the highest level of professionalism and productivity.</li><li>
Monitor and analyze occupancy rates, room revenue, and expenses to achieve budget goals and develop strategies to increase profits.</li><li>
Manage and maintain inventory of guest supplies and ensure the hotel is always well-stocked with all necessary amenities.</li><li>
Work closely with security to ensure that all guest rooms are safe and secure and comply with applicable regulations and laws.</li><li>
Ensure the hotel is compliant with health and safety regulations, and work to promote a healthy and safe work environment for all staff.</li></ul><div></div><div> 
Experience and Education Requirements:</div><ul><li>
Bachelor's degree in hospitality management, business administration, or a related field.</li><li>
Additionally, they require at least three to five years of experience working in the hospitality industry with a focus on front desk operations, housekeeping, and concierge services.</li></ul><div> 

About Paradise Inn Group:</div><ul><li>
Luxury hotel dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.</li><li>
Accommodations: The hotels have 5 room categories. All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.</li><li>
Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.</li><li>
Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking.</li><li>
Halls: Queen Elizabeth, Prince of Wales, King Edward.</li><li>
Outlets: Blue harbor Cafe &amp; Restaurant - Skyroof Rooftop Lounge.</li><li>
Locations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel, Near to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.</li></ul> 

About Paradise Inn Group: 
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria&rsquo;s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and decorated with Luxurious Fabrics: Standard, Deluxe, Superior, Junior Suite, and Royal Suite.Amenities: Coffee tray, Satellite Tv, Free Wi-Fi, Daily newspapers, Mini bar, Private bathroom, Toiletries kit, Sippers, Hair dryer, and a Balcony.Facilities: 24 hours room service, Laundry, Dry cleaning, 24 hours security, Valet parking.Halls: Queen Elizabeth, Prince of Wales, King EdwardOutlets: Blue harbor Cafe &amp; Restaurant - Skyroof Rooftop LoungeLocations: The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait CitadelNear to The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to City Centre Alexandria.</div>

Rooms Division Manager

Explore 946+ Housekeeping manager in Egypt this November. Find roles across top companies and apply now to boost your career.

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Director of Housekeeping - Luxury Background manages a big team

Rooms Division Manager